Period
to 16 July 2018

The median annual salary for a Support Engineer was £25,000 in advertised job vacancies in Cardiff during the 6 months to 16 July 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
South Wales > Cardiff
6 months to
16 Jul 2018
Same period 2017 Same period 2016
Rank 62 62 42
Rank change year-on-year 0 -20 +45
Permanent jobs requiring a Support Engineer 30 32 65
As % of all permanent IT jobs advertised in Cardiff 3.05% 3.07% 4.73%
As % of the Job Titles category 3.10% 3.12% 4.81%
Number of salaries quoted 29 32 55
Cardiff median annual salary £25,000 £28,750 £26,500
Median salary % change year-on-year -13.04% +8.49% -5.36%
10th Percentile £19,600 £23,500 £23,350
90th Percentile £30,000 £40,675 £40,500
South Wales median annual salary £25,000 £27,500 £26,500
% change year-on-year -9.09% +3.77% +3.92%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cardiff. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Cardiff
Permanent vacancies in Cardiff with a recognized job title 967 1,027 1,351
% of permanent IT jobs with a recognized job title 98.17% 98.66% 98.25%
Number of salaries quoted 832 905 1,144
Cardiff median annual salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.67% +4.17%
10th Percentile £22,800 £23,350 £22,500
90th Percentile £60,000 £57,500 £52,500
South Wales median annual salary £40,000 £40,000 £37,500
% change year-on-year - +6.67% +1.35%

Support Engineer
Job Vacancy Trend in Cardiff

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Cardiff.

Job vacancy trend for Support Engineer in Cardiff

Support Engineer
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Cardiff.

Salary trend for Support Engineer in Cardiff

Support Engineer
Salary Histogram in Cardiff

The salary distribution of IT jobs citing Support Engineer in Cardiff over the 6 months to 16 July 2018.

Salary histogram for Support Engineer in Cardiff

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Cardiff

For the 6 months to 16 July 2018, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cardiff region featuring Support Engineer in the job title.

1 25 (83.33%) Office 365
2 24 (80.00%) Windows
3 22 (73.33%) Microsoft
3 22 (73.33%) Active Directory
4 21 (70.00%) Microsoft Office
5 18 (60.00%) LAN
6 17 (56.67%) ADSL
7 16 (53.33%) MS Exchange
7 16 (53.33%) Firewall
8 15 (50.00%) Windows 7
9 12 (40.00%) Customer Engagement
9 12 (40.00%) Windows Server 2008
10 11 (36.67%) Windows Server
11 8 (26.67%) SLA
12 7 (23.33%) Management Information System
13 5 (16.67%) ITIL
14 4 (13.33%) Apple
14 4 (13.33%) Microsoft Azure
15 3 (10.00%) DevOps
15 3 (10.00%) Hyper-V
15 3 (10.00%) Self-Motivation
15 3 (10.00%) Analytical Skills
15 3 (10.00%) Retail
15 3 (10.00%) SCCM
15 3 (10.00%) .NET Framework
15 3 (10.00%) Wireless
15 3 (10.00%) VMware
15 3 (10.00%) Linux
15 3 (10.00%) C#
15 3 (10.00%) JavaScript

Support Engineer Skill Set
Co-occurring IT Skills in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (53.33%) MS Exchange
2 3 (10.00%) SharePoint
3 1 (3.33%) Elasticsearch
3 1 (3.33%) WebLogic
Applications
1 21 (70.00%) Microsoft Office
Business Applications
1 1 (3.33%) Dynamics CRM
1 1 (3.33%) Staffware
Cloud Services
1 25 (83.33%) Office 365
2 4 (13.33%) Microsoft Azure
3 1 (3.33%) Amazon AWS
3 1 (3.33%) Amazon EC2
3 1 (3.33%) Amazon ElastiCache
3 1 (3.33%) Amazon ELB
3 1 (3.33%) Amazon S3
3 1 (3.33%) Dynamics 365
3 1 (3.33%) Route 53
3 1 (3.33%) Virtual Private Cloud
Communications & Networking
1 18 (60.00%) LAN
2 17 (56.67%) ADSL
3 16 (53.33%) Firewall
4 3 (10.00%) Wireless
5 2 (6.67%) Network Security
6 1 (3.33%) DNS
6 1 (3.33%) Internet
6 1 (3.33%) PuTTY
6 1 (3.33%) TCP/IP
6 1 (3.33%) WAN
6 1 (3.33%) WinSCP
Database & Business Intelligence
1 1 (3.33%) MongoDB
1 1 (3.33%) MySQL
Development Applications
1 1 (3.33%) Cucumber
1 1 (3.33%) Git (software)
1 1 (3.33%) Jenkins
1 1 (3.33%) JIRA
General
1 3 (10.00%) Retail
Libraries, Frameworks & Software Standards
1 3 (10.00%) .NET
1 3 (10.00%) .NET Framework
2 1 (3.33%) Kafka
2 1 (3.33%) Spring
2 1 (3.33%) Web Services
Miscellaneous
1 7 (23.33%) Management Information System
2 3 (10.00%) Analytical Skills
2 3 (10.00%) Self-Motivation
3 1 (3.33%) Wiki
Operating Systems
1 24 (80.00%) Windows
2 15 (50.00%) Windows 7
3 12 (40.00%) Windows Server 2008
4 11 (36.67%) Windows Server
5 3 (10.00%) Linux
6 2 (6.67%) Windows 10
6 2 (6.67%) Windows Server 2012
7 1 (3.33%) Red Hat Enterprise Linux
7 1 (3.33%) Solaris
7 1 (3.33%) Unix
Processes & Methodologies
1 12 (40.00%) Customer Engagement
2 5 (16.67%) ITIL
3 3 (10.00%) DevOps
4 2 (6.67%) Break/Fix
4 2 (6.67%) Network Monitoring
5 1 (3.33%) Agile Software Development
5 1 (3.33%) BDD
5 1 (3.33%) CRM
5 1 (3.33%) Kanban
5 1 (3.33%) Scrum
5 1 (3.33%) Test Automation
5 1 (3.33%) Virtual Environments
Programming Languages
1 3 (10.00%) C#
1 3 (10.00%) JavaScript
2 1 (3.33%) Bash Shell
2 1 (3.33%) Java
2 1 (3.33%) PHP
2 1 (3.33%) SQL
Qualifications
1 1 (3.33%) A+ Certification
1 1 (3.33%) ITIL Certification
1 1 (3.33%) MCSA
1 1 (3.33%) Microsoft Certification
Quality Assurance & Compliance
1 8 (26.67%) SLA
System Software
1 22 (73.33%) Active Directory
2 3 (10.00%) Hyper-V
Systems Management
1 3 (10.00%) SCCM
2 1 (3.33%) Ansible
2 1 (3.33%) Grafana
2 1 (3.33%) Kibana
2 1 (3.33%) Marathon
2 1 (3.33%) Mesos
2 1 (3.33%) Prometheus
2 1 (3.33%) Rundeck
2 1 (3.33%) Terraform
Vendors
1 22 (73.33%) Microsoft
2 4 (13.33%) Apple
3 3 (10.00%) VMware
4 1 (3.33%) Cisco
4 1 (3.33%) Citrix
4 1 (3.33%) Oracle
4 1 (3.33%) Red Hat