Period
to 20 September 2018

The median annual salary for a Support Engineer was £25,500 in advertised job vacancies in Cardiff during the 6 months to 20 September 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
South Wales > Cardiff
6 months to
20 Sep 2018
Same period 2017 Same period 2016
Rank 55 60 39
Rank change year-on-year +5 -21 +47
Permanent jobs requiring a Support Engineer 35 26 72
As % of all permanent IT jobs advertised in Cardiff 3.19% 2.90% 5.30%
As % of the Job Titles category 3.24% 2.93% 5.40%
Number of salaries quoted 34 25 64
Cardiff median annual salary £25,500 £34,000 £26,500
Median salary % change year-on-year -25.00% +28.30% -3.64%
10th Percentile £21,000 £25,800 £17,000
90th Percentile £37,000 £42,800 £45,875
South Wales median annual salary £25,000 £29,500 £26,500
% change year-on-year -15.25% +11.32% -3.64%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cardiff. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Cardiff
Permanent vacancies in Cardiff with a recognized job title 1,079 886 1,334
% of permanent IT jobs with a recognized job title 98.36% 98.66% 98.23%
Number of salaries quoted 901 781 1,180
Cardiff median annual salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.67% +1.35%
10th Percentile £23,500 £24,250 £22,500
90th Percentile £62,500 £57,500 £53,750
South Wales median annual salary £40,000 £40,000 £37,500
% change year-on-year - +6.67% +2.74%

Support Engineer
Job Vacancy Trend in Cardiff

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Cardiff.

Job vacancy trend for Support Engineer in Cardiff

Support Engineer
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Cardiff.

Salary trend for Support Engineer in Cardiff

Support Engineer
Salary Histogram in Cardiff

The salary distribution of IT jobs citing Support Engineer in Cardiff over the 6 months to 20 September 2018.

Salary histogram for Support Engineer in Cardiff

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Cardiff

For the 6 months to 20 September 2018, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cardiff region featuring Support Engineer in the job title.

1 30 (85.71%) Windows
2 22 (62.86%) Microsoft
2 22 (62.86%) Windows Server 2008
3 21 (60.00%) Office 365
4 20 (57.14%) Active Directory
5 18 (51.43%) Windows Server
6 17 (48.57%) Windows 7
7 16 (45.71%) MS Exchange
7 16 (45.71%) Microsoft Office
8 14 (40.00%) Windows Server 2012
9 13 (37.14%) LAN
10 12 (34.29%) Linux
10 12 (34.29%) VMware
11 11 (31.43%) Firewall
11 11 (31.43%) Customer Engagement
12 10 (28.57%) ADSL
13 9 (25.71%) DNS
14 8 (22.86%) Management Information System
14 8 (22.86%) DHCP
14 8 (22.86%) HTTP
15 7 (20.00%) Degree
16 6 (17.14%) Windows 10
17 4 (11.43%) Apple
17 4 (11.43%) Finance
17 4 (11.43%) VoIP
17 4 (11.43%) SQL
17 4 (11.43%) VMware Infrastructure
18 3 (8.57%) Break/Fix
18 3 (8.57%) Self-Motivation
18 3 (8.57%) Hyper-V

Support Engineer Skill Set
Co-occurring IT Skills in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (45.71%) MS Exchange
2 1 (2.86%) Apache
2 1 (2.86%) CICS
2 1 (2.86%) Exchange Server 2010
2 1 (2.86%) Tomcat
2 1 (2.86%) WebLogic
Applications
1 16 (45.71%) Microsoft Office
2 1 (2.86%) EngageOne
Business Applications
1 1 (2.86%) Staffware
Cloud Services
1 21 (60.00%) Office 365
2 2 (5.71%) Dynamics 365
2 2 (5.71%) Microsoft Azure
3 1 (2.86%) Amazon AWS
3 1 (2.86%) Amazon CloudWatch
3 1 (2.86%) Azure Active Directory
3 1 (2.86%) SaaS
Communications & Networking
1 13 (37.14%) LAN
2 11 (31.43%) Firewall
3 10 (28.57%) ADSL
4 9 (25.71%) DNS
5 8 (22.86%) DHCP
5 8 (22.86%) HTTP
6 4 (11.43%) VoIP
7 3 (8.57%) Network Security
7 3 (8.57%) WAN
8 2 (5.71%) TCP/IP
9 1 (2.86%) PuTTY
9 1 (2.86%) RTP
9 1 (2.86%) SMS
9 1 (2.86%) WinSCP
Database & Business Intelligence
1 1 (2.86%) BusinessObjects
1 1 (2.86%) MySQL
1 1 (2.86%) SQL Server
Development Applications
1 1 (2.86%) JIRA
General
1 4 (11.43%) Finance
2 2 (5.71%) Telecoms
3 1 (2.86%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (2.86%) CSS
1 1 (2.86%) Hibernate
1 1 (2.86%) HTML
1 1 (2.86%) Java EE
1 1 (2.86%) Spring
1 1 (2.86%) WebRTC
Miscellaneous
1 8 (22.86%) Management Information System
2 3 (8.57%) Analytical Skills
2 3 (8.57%) Self-Motivation
3 2 (5.71%) Data Centre
4 1 (2.86%) Driving Licence
4 1 (2.86%) iPhone
4 1 (2.86%) Wiki
Operating Systems
1 30 (85.71%) Windows
2 22 (62.86%) Windows Server 2008
3 18 (51.43%) Windows Server
4 17 (48.57%) Windows 7
5 14 (40.00%) Windows Server 2012
6 12 (34.29%) Linux
7 6 (17.14%) Windows 10
8 2 (5.71%) CentOS
9 1 (2.86%) Android
9 1 (2.86%) Apple iOS
9 1 (2.86%) SUSE
9 1 (2.86%) Ubuntu
9 1 (2.86%) Unix
Processes & Methodologies
1 11 (31.43%) Customer Engagement
2 3 (8.57%) Break/Fix
2 3 (8.57%) DevOps
2 3 (8.57%) Network Monitoring
3 2 (5.71%) ITIL
3 2 (5.71%) Proactive Monitoring
4 1 (2.86%) Application Packaging
4 1 (2.86%) Data Management
4 1 (2.86%) Disaster Recovery
4 1 (2.86%) ERP
4 1 (2.86%) Infrastructure Engineering
4 1 (2.86%) Mentoring
4 1 (2.86%) Performance Monitoring
4 1 (2.86%) Technical Architecture
4 1 (2.86%) Web Application Development
4 1 (2.86%) Workload Management
Programming Languages
1 4 (11.43%) SQL
2 1 (2.86%) Bash Shell
2 1 (2.86%) Java
2 1 (2.86%) JavaScript
2 1 (2.86%) PHP
2 1 (2.86%) PL/SQL
Qualifications
1 7 (20.00%) Degree
2 1 (2.86%) ITIL Certification
2 1 (2.86%) MCSA
2 1 (2.86%) Microsoft Certification
Quality Assurance & Compliance
1 1 (2.86%) SLA
System Software
1 20 (57.14%) Active Directory
2 4 (11.43%) VMware Infrastructure
3 3 (8.57%) Hyper-V
4 1 (2.86%) Virtual Servers
4 1 (2.86%) XenApp
Systems Management
1 3 (8.57%) Systems Management Server (SMS)
2 2 (5.71%) SCCM
3 1 (2.86%) Nagios
Vendors
1 22 (62.86%) Microsoft
2 12 (34.29%) VMware
3 4 (11.43%) Apple
4 2 (5.71%) Citrix
5 1 (2.86%) Avaya
5 1 (2.86%) Cisco
5 1 (2.86%) Dell
5 1 (2.86%) Dell Compellent
5 1 (2.86%) EqualLogic
5 1 (2.86%) Freshdesk
5 1 (2.86%) Mitel
5 1 (2.86%) Nexenta
5 1 (2.86%) Red Hat
5 1 (2.86%) TIBCO