Period
to 21 February 2019

The median annual salary for a Support Engineer was £26,000 in advertised job vacancies in Cardiff during the 6 months to 21 February 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
South Wales > Cardiff
6 months to
21 Feb 2019
Same period 2018 Same period 2017
Rank 58 65 55
Rank change year-on-year +7 -10 +19
Permanent jobs requiring a Support Engineer 28 20 51
As % of all permanent IT jobs advertised in Cardiff 2.82% 2.42% 4.31%
As % of the Job Titles category 2.92% 2.47% 4.36%
Number of salaries quoted 24 20 48
Cardiff median annual salary £26,000 £29,108 £27,000
Median salary % change year-on-year -10.68% +7.81% -10.74%
10th Percentile £21,825 £21,000 £21,000
90th Percentile £37,350 £38,825 £46,250
South Wales median annual salary £25,000 £28,215 £27,000
% change year-on-year -11.39% +4.50% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cardiff. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Cardiff
Permanent vacancies in Cardiff with a recognized job title 960 809 1,171
% of permanent IT jobs with a recognized job title 96.58% 98.06% 98.90%
Number of salaries quoted 819 715 1,076
Cardiff median annual salary £39,750 £37,500 £36,375
Median salary % change year-on-year +6.00% +3.09% +3.93%
10th Percentile £25,500 £23,275 £22,500
90th Percentile £58,750 £57,500 £56,250
South Wales median annual salary £40,000 £38,500 £37,500
% change year-on-year +3.90% +2.67% +4.17%

Support Engineer
Job Vacancy Trend in Cardiff

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Cardiff.

Job vacancy trend for Support Engineer in Cardiff

Support Engineer
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Cardiff.

Salary trend for Support Engineer in Cardiff

Support Engineer
Salary Histogram in Cardiff

The salary distribution of IT jobs citing Support Engineer in Cardiff over the 6 months to 21 February 2019.

Salary histogram for Support Engineer in Cardiff

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Cardiff

For the 6 months to 21 February 2019, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cardiff region featuring Support Engineer in the job title.

1 17 (60.71%) Windows
2 15 (53.57%) Linux
3 14 (50.00%) Microsoft
4 12 (42.86%) VMware
5 11 (39.29%) Windows Server 2008
6 10 (35.71%) Windows 7
6 10 (35.71%) Windows 10
6 10 (35.71%) VoIP
6 10 (35.71%) TCP/IP
7 9 (32.14%) Active Directory
7 9 (32.14%) Office 365
7 9 (32.14%) Windows Server 2012
8 8 (28.57%) VMware Infrastructure
8 8 (28.57%) Windows Server
8 8 (28.57%) CentOS
8 8 (28.57%) Microsoft Office
9 7 (25.00%) SLA
10 6 (21.43%) LAN
10 6 (21.43%) Hyper-V
10 6 (21.43%) Degree
11 5 (17.86%) Wireshark
11 5 (17.86%) CCTV
11 5 (17.86%) Root Cause Analysis
11 5 (17.86%) PBX
11 5 (17.86%) MS Exchange
11 5 (17.86%) DHCP
11 5 (17.86%) Finance
11 5 (17.86%) SUSE
11 5 (17.86%) Red Hat
11 5 (17.86%) RTP

Support Engineer Skill Set
Co-occurring IT Skills in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (17.86%) MS Exchange
2 3 (10.71%) Apache
2 3 (10.71%) Exchange Server 2010
3 2 (7.14%) Elasticsearch
3 2 (7.14%) nginx
4 1 (3.57%) CICS
4 1 (3.57%) Tomcat
4 1 (3.57%) WebLogic
Applications
1 8 (28.57%) Microsoft Office
2 1 (3.57%) EngageOne
2 1 (3.57%) Microsoft Excel
2 1 (3.57%) Microsoft PowerPoint
Business Applications
1 1 (3.57%) Staffware
Cloud Services
1 9 (32.14%) Office 365
2 3 (10.71%) Amazon AWS
2 3 (10.71%) Microsoft Azure
3 2 (7.14%) Cloud Computing
4 1 (3.57%) Amazon CloudWatch
Communications & Networking
1 10 (35.71%) TCP/IP
1 10 (35.71%) VoIP
2 6 (21.43%) LAN
3 5 (17.86%) DHCP
3 5 (17.86%) PBX
3 5 (17.86%) RTP
3 5 (17.86%) Wireshark
4 4 (14.29%) DNS
4 4 (14.29%) Firewall
4 4 (14.29%) WAN
5 3 (10.71%) HTTP
5 3 (10.71%) VSAT
5 3 (10.71%) Wireless
6 2 (7.14%) NetScaler
6 2 (7.14%) Network Security
7 1 (3.57%) ADSL
7 1 (3.57%) Remote Desktop
Database & Business Intelligence
1 2 (7.14%) MongoDB
2 1 (3.57%) BusinessObjects
General
1 5 (17.86%) Finance
2 3 (10.71%) Electronics
2 3 (10.71%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (3.57%) Hibernate
1 1 (3.57%) Java EE
1 1 (3.57%) Spring
Miscellaneous
1 5 (17.86%) CCTV
1 5 (17.86%) Self-Motivation
2 4 (14.29%) Data Centre
3 2 (7.14%) Clustering
4 1 (3.57%) Management Information System
4 1 (3.57%) Replication
Operating Systems
1 17 (60.71%) Windows
2 15 (53.57%) Linux
3 11 (39.29%) Windows Server 2008
4 10 (35.71%) Windows 10
4 10 (35.71%) Windows 7
5 9 (32.14%) Windows Server 2012
6 8 (28.57%) CentOS
6 8 (28.57%) Windows Server
7 5 (17.86%) SUSE
8 3 (10.71%) Ubuntu
9 2 (7.14%) Debian
10 1 (3.57%) Unix
10 1 (3.57%) Windows 8
10 1 (3.57%) Windows Server 2003
Processes & Methodologies
1 5 (17.86%) Problem-Solving
1 5 (17.86%) Root Cause Analysis
2 3 (10.71%) Break/Fix
2 3 (10.71%) Infrastructure Engineering
3 2 (7.14%) Capacity Planning
3 2 (7.14%) CRM
3 2 (7.14%) Disaster Recovery
3 2 (7.14%) Mentoring
3 2 (7.14%) Proactive Monitoring
3 2 (7.14%) SIEM
4 1 (3.57%) Application Packaging
4 1 (3.57%) Customer Engagement
4 1 (3.57%) Data Management
4 1 (3.57%) Data Protection
4 1 (3.57%) Performance Monitoring
4 1 (3.57%) Project Management
4 1 (3.57%) Task Automation
4 1 (3.57%) Technical Architecture
4 1 (3.57%) Workload Management
Programming Languages
1 4 (14.29%) SQL
2 3 (10.71%) Java
3 1 (3.57%) PL/SQL
Qualifications
1 6 (21.43%) Degree
2 2 (7.14%) Microsoft Certification
3 1 (3.57%) MCITP
3 1 (3.57%) MCSA
3 1 (3.57%) MCSE
Quality Assurance & Compliance
1 7 (25.00%) SLA
System Software
1 9 (32.14%) Active Directory
2 8 (28.57%) VMware Infrastructure
3 6 (21.43%) Hyper-V
4 2 (7.14%) VMware ESXi
5 1 (3.57%) vSphere
5 1 (3.57%) XenApp
Systems Management
1 1 (3.57%) Nagios
Vendors
1 14 (50.00%) Microsoft
2 12 (42.86%) VMware
3 5 (17.86%) Red Hat
4 3 (10.71%) Citrix
5 2 (7.14%) Cisco
5 2 (7.14%) Sage
6 1 (3.57%) Apple
6 1 (3.57%) Avaya
6 1 (3.57%) Dell
6 1 (3.57%) Dell Compellent
6 1 (3.57%) EqualLogic
6 1 (3.57%) Freshdesk
6 1 (3.57%) Nexenta
6 1 (3.57%) TIBCO
6 1 (3.57%) Veeam