Period
to 22 November 2017

The median annual salary for a Support Engineer was £34,000 in advertised job vacancies in Cardiff during the 6 months to 22 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
South Wales > Cardiff
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 49 46 67
Rank change year-on-year -3 +21 +8
Permanent jobs requiring a Support Engineer 28 66 46
As % of all permanent IT jobs advertised in Cardiff 3.43% 4.79% 2.96%
As % of the Job Titles category 3.47% 4.87% 3.00%
Number of salaries quoted 27 58 45
Cardiff median annual salary £34,000 £27,500 £28,000
Median salary % change year-on-year +23.64% -1.79% -6.67%
10th Percentile £25,950 £17,000 £19,000
90th Percentile £42,700 £46,250 £40,000
South Wales median annual salary £27,500 £27,500 £27,500

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cardiff. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Cardiff
Permanent vacancies in Cardiff with a recognized job title 807 1355 1532
% of permanent IT jobs with a recognized job title 98.90% 98.40% 98.65%
Number of salaries quoted 721 1226 1308
Cardiff median annual salary £38,000 £35,000 £36,000
Median salary % change year-on-year +8.57% -2.78% +2.86%
10th Percentile £23,500 £22,000 £22,675
90th Percentile £55,000 £55,000 £53,250
South Wales median annual salary £39,000 £37,500 £36,000
% change year-on-year +4.00% +4.17% +2.86%

Support Engineer
Job Vacancy Trend in Cardiff

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Cardiff.

Job vacancy trend for Support Engineer in Cardiff

Support Engineer
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Cardiff.

Salary trend for Support Engineer in Cardiff

Support Engineer
Salary Histogram in Cardiff

The salary distribution of IT jobs citing Support Engineer in Cardiff over the 6 months to 22 November 2017.

Salary histogram for Support Engineer in Cardiff

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Cardiff

For the 6 months to 22 November 2017, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cardiff region featuring Support Engineer in the job title.

1 14 (50.00%) Microsoft
2 13 (46.43%) Linux
3 12 (42.86%) Windows
4 11 (39.29%) Cisco
4 11 (39.29%) VMware
5 10 (35.71%) Active Directory
6 9 (32.14%) TCP/IP
6 9 (32.14%) ITIL
6 9 (32.14%) Unix
6 9 (32.14%) JavaScript
7 8 (28.57%) Problem Management
7 8 (28.57%) Microsoft Azure
8 7 (25.00%) vSphere
8 7 (25.00%) HTML
8 7 (25.00%) Java
8 7 (25.00%) SQL Server
9 6 (21.43%) IIS
9 6 (21.43%) .NET
9 6 (21.43%) SQL
9 6 (21.43%) JBoss
9 6 (21.43%) SAN
9 6 (21.43%) Red Hat
9 6 (21.43%) Amazon AWS
9 6 (21.43%) VMware ESXi
9 6 (21.43%) High Availability
9 6 (21.43%) Windows Server 2012
10 5 (17.86%) Analytical Skills
10 5 (17.86%) Windows Server
10 5 (17.86%) Android
10 5 (17.86%) Red Hat Enterprise Linux

Support Engineer Skill Set
Co-occurring IT Skills in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (21.43%) IIS
1 6 (21.43%) JBoss
2 3 (10.71%) Apache
3 2 (7.14%) CMS
3 2 (7.14%) Sitecore CMS
4 1 (3.57%) Exchange Server 2013
4 1 (3.57%) MS Exchange
4 1 (3.57%) SharePoint
Applications
1 2 (7.14%) Microsoft Office
2 1 (3.57%) Chatbot
2 1 (3.57%) Microsoft Excel
2 1 (3.57%) Microsoft PowerPoint
2 1 (3.57%) MS Visio
Business Applications
1 2 (7.14%) Oracle Applications
1 2 (7.14%) Oracle EBS
Cloud Services
1 8 (28.57%) Microsoft Azure
2 6 (21.43%) Amazon AWS
3 3 (10.71%) Azure Active Directory
3 3 (10.71%) IaaS
3 3 (10.71%) PaaS
3 3 (10.71%) SaaS
4 1 (3.57%) Office 365
Communications & Networking
1 9 (32.14%) TCP/IP
2 6 (21.43%) SAN
3 4 (14.29%) Firewall
3 4 (14.29%) NAS
3 4 (14.29%) VPN
4 3 (10.71%) DNS
4 3 (10.71%) HTTP
4 3 (10.71%) Internet
4 3 (10.71%) LAN
4 3 (10.71%) WAN
5 2 (7.14%) BGP
5 2 (7.14%) Cisco Nexus
5 2 (7.14%) DHCP
5 2 (7.14%) EIGRP
5 2 (7.14%) IGRP
5 2 (7.14%) MPLS
5 2 (7.14%) OSPF
5 2 (7.14%) SMS
5 2 (7.14%) SNMP
5 2 (7.14%) VoIP
Database & Business Intelligence
1 7 (25.00%) SQL Server
2 2 (7.14%) MySQL
2 2 (7.14%) Oracle BI Publisher
2 2 (7.14%) Oracle Database
2 2 (7.14%) Oracle Database 11g
2 2 (7.14%) Oracle Reports
Development Applications
1 2 (7.14%) Oracle APEX
1 2 (7.14%) SQL Server Management Studio (SSMS)
1 2 (7.14%) Team Foundation Server
1 2 (7.14%) TeamCity
1 2 (7.14%) Toad
1 2 (7.14%) Visual Studio
2 1 (3.57%) Cucumber
2 1 (3.57%) Mercurial
2 1 (3.57%) Selenium
2 1 (3.57%) SpecFlow
General
1 2 (7.14%) Finance
1 2 (7.14%) Telecoms
2 1 (3.57%) Electronics
2 1 (3.57%) Law
2 1 (3.57%) Military
Libraries, Frameworks & Software Standards
1 7 (25.00%) HTML
2 6 (21.43%) .NET
3 4 (14.29%) CSS
4 2 (7.14%) ASP.NET Web Forms
4 2 (7.14%) HTML5
4 2 (7.14%) Web Services
4 2 (7.14%) WebRTC
5 1 (3.57%) .NET Framework
5 1 (3.57%) AngularJS
5 1 (3.57%) ASP.NET
5 1 (3.57%) Entity Framework
5 1 (3.57%) REST
5 1 (3.57%) SOAP
5 1 (3.57%) WCF
5 1 (3.57%) XHTML
5 1 (3.57%) XML
5 1 (3.57%) XSD
Miscellaneous
1 5 (17.86%) Analytical Skills
2 3 (10.71%) Client/Server
3 2 (7.14%) Clustering
3 2 (7.14%) Data Centre
3 2 (7.14%) Distributed Denial-of-Service
4 1 (3.57%) CMDB
4 1 (3.57%) Computer Science
4 1 (3.57%) Management Information System
4 1 (3.57%) PDA
4 1 (3.57%) Public Cloud
Operating Systems
1 13 (46.43%) Linux
2 12 (42.86%) Windows
3 9 (32.14%) Unix
4 6 (21.43%) Windows Server 2012
5 5 (17.86%) Android
5 5 (17.86%) Red Hat Enterprise Linux
5 5 (17.86%) Windows Server
6 4 (14.29%) AIX
6 4 (14.29%) Windows Server 2008
7 3 (10.71%) CentOS
8 2 (7.14%) Apple iOS
8 2 (7.14%) Debian
8 2 (7.14%) Solaris
8 2 (7.14%) Ubuntu
8 2 (7.14%) Windows Server 2003
Processes & Methodologies
1 9 (32.14%) ITIL
2 8 (28.57%) Problem Management
3 6 (21.43%) High Availability
4 4 (14.29%) Migration
5 3 (10.71%) Agile Software Development
5 3 (10.71%) Mobile Device Management
5 3 (10.71%) Web Development
6 2 (7.14%) Analytical Thinking
6 2 (7.14%) Business Intelligence
6 2 (7.14%) Change Management
6 2 (7.14%) Data Migration
6 2 (7.14%) Load Balancing
6 2 (7.14%) Multithreading
6 2 (7.14%) MVC
6 2 (7.14%) Network Design
6 2 (7.14%) Network Monitoring
6 2 (7.14%) Test Automation
7 1 (3.57%) Configuration Management
7 1 (3.57%) Disaster Recovery
7 1 (3.57%) Service Management
Programming Languages
1 9 (32.14%) JavaScript
2 7 (25.00%) Java
3 6 (21.43%) SQL
4 4 (14.29%) C#
5 2 (7.14%) Objective-C
5 2 (7.14%) PHP
5 2 (7.14%) PL/SQL
5 2 (7.14%) VB.NET
6 1 (3.57%) T-SQL
6 1 (3.57%) TypeScript
6 1 (3.57%) VB
Qualifications
1 3 (10.71%) CCNP
1 3 (10.71%) Cisco Certification
1 3 (10.71%) MCSE
1 3 (10.71%) Microsoft Certification
2 2 (7.14%) CCNA
3 1 (3.57%) Degree
3 1 (3.57%) ITIL Certification
3 1 (3.57%) MCITP
3 1 (3.57%) MCSA
Quality Assurance & Compliance
1 2 (7.14%) SLA
2 1 (3.57%) Def Stans
2 1 (3.57%) QA
System Software
1 10 (35.71%) Active Directory
2 7 (25.00%) vSphere
3 6 (21.43%) VMware ESXi
4 4 (14.29%) VMware Infrastructure
5 1 (3.57%) Hyper-V
Systems Management
1 4 (14.29%) Systems Management Server (SMS)
2 3 (10.71%) SCCM
3 2 (7.14%) NetBackup
4 1 (3.57%) ServiceCenter
Vendors
1 14 (50.00%) Microsoft
2 11 (39.29%) Cisco
2 11 (39.29%) VMware
3 6 (21.43%) Red Hat
4 4 (14.29%) Oracle
5 2 (7.14%) Brocade
5 2 (7.14%) CheckPoint
5 2 (7.14%) F5
5 2 (7.14%) HP
5 2 (7.14%) IBM
5 2 (7.14%) Sitecore
5 2 (7.14%) SonicWALL
5 2 (7.14%) Veritas
6 1 (3.57%) Dell