Period
to 21 November 2018

The median annual salary for a Support Engineer was £26,000 in advertised job vacancies in Cardiff during the 6 months to 21 November 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
South Wales > Cardiff
6 months to
21 Nov 2018
Same period 2017 Same period 2016
Rank 62 50 48
Rank change year-on-year -12 -2 +22
Permanent jobs requiring a Support Engineer 32 27 66
As % of all permanent IT jobs advertised in Cardiff 2.75% 3.33% 4.81%
As % of the Job Titles category 2.80% 3.37% 4.89%
Number of salaries quoted 31 26 58
Cardiff median annual salary £26,000 £34,000 £27,500
Median salary % change year-on-year -23.53% +23.64% -1.79%
10th Percentile £21,000 £25,875 £17,000
90th Percentile £37,000 £42,750 £46,250
South Wales median annual salary £25,500 £27,500 £27,500
% change year-on-year -7.27% - -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cardiff. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Cardiff
Permanent vacancies in Cardiff with a recognized job title 1,143 801 1,349
% of permanent IT jobs with a recognized job title 98.36% 98.89% 98.40%
Number of salaries quoted 962 715 1,221
Cardiff median annual salary £39,875 £38,500 £35,000
Median salary % change year-on-year +3.57% +10.00% -2.78%
10th Percentile £23,750 £23,500 £22,000
90th Percentile £62,500 £55,000 £55,000
South Wales median annual salary £40,000 £39,250 £37,500
% change year-on-year +1.91% +4.67% +4.17%

Support Engineer
Job Vacancy Trend in Cardiff

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Cardiff.

Job vacancy trend for Support Engineer in Cardiff

Support Engineer
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Cardiff.

Salary trend for Support Engineer in Cardiff

Support Engineer
Salary Histogram in Cardiff

The salary distribution of IT jobs citing Support Engineer in Cardiff over the 6 months to 21 November 2018.

Salary histogram for Support Engineer in Cardiff

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Cardiff

For the 6 months to 21 November 2018, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cardiff region featuring Support Engineer in the job title.

1 20 (62.50%) Windows
2 17 (53.13%) Linux
2 17 (53.13%) Windows Server 2008
3 16 (50.00%) Microsoft
4 15 (46.88%) VMware
4 15 (46.88%) Windows Server 2012
5 12 (37.50%) Office 365
6 11 (34.38%) Windows Server
6 11 (34.38%) Active Directory
7 10 (31.25%) Microsoft Office
8 9 (28.13%) DNS
8 9 (28.13%) Windows 7
9 8 (25.00%) CentOS
9 8 (25.00%) VoIP
9 8 (25.00%) DHCP
9 8 (25.00%) HTTP
10 7 (21.88%) Firewall
10 7 (21.88%) VMware Infrastructure
10 7 (21.88%) Degree
10 7 (21.88%) Windows 10
10 7 (21.88%) Self-Motivation
11 6 (18.75%) TCP/IP
11 6 (18.75%) MS Exchange
11 6 (18.75%) SLA
12 5 (15.63%) LAN
12 5 (15.63%) RTP
12 5 (15.63%) Red Hat
12 5 (15.63%) Finance
12 5 (15.63%) SUSE
12 5 (15.63%) Network Security

Support Engineer Skill Set
Co-occurring IT Skills in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (18.75%) MS Exchange
2 3 (9.38%) Apache
3 2 (6.25%) Elasticsearch
3 2 (6.25%) nginx
4 1 (3.13%) CICS
4 1 (3.13%) Exchange Server 2010
4 1 (3.13%) Tomcat
4 1 (3.13%) WebLogic
Applications
1 10 (31.25%) Microsoft Office
2 1 (3.13%) EngageOne
Business Applications
1 1 (3.13%) Staffware
Cloud Services
1 12 (37.50%) Office 365
2 4 (12.50%) Microsoft Azure
3 3 (9.38%) Amazon AWS
4 2 (6.25%) Cloud Computing
4 2 (6.25%) Dynamics 365
5 1 (3.13%) Amazon CloudWatch
5 1 (3.13%) Azure Active Directory
5 1 (3.13%) SaaS
Communications & Networking
1 9 (28.13%) DNS
2 8 (25.00%) DHCP
2 8 (25.00%) HTTP
2 8 (25.00%) VoIP
3 7 (21.88%) Firewall
4 6 (18.75%) TCP/IP
5 5 (15.63%) LAN
5 5 (15.63%) Network Security
5 5 (15.63%) RTP
6 4 (12.50%) PBX
6 4 (12.50%) Wireshark
7 3 (9.38%) ADSL
8 2 (6.25%) NetScaler
8 2 (6.25%) WAN
9 1 (3.13%) PuTTY
9 1 (3.13%) SMS
9 1 (3.13%) WinSCP
Database & Business Intelligence
1 2 (6.25%) MongoDB
2 1 (3.13%) BusinessObjects
2 1 (3.13%) MySQL
2 1 (3.13%) SQL Server
Development Applications
1 1 (3.13%) JIRA
General
1 5 (15.63%) Finance
2 2 (6.25%) Telecoms
3 1 (3.13%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (3.13%) CSS
1 1 (3.13%) Hibernate
1 1 (3.13%) HTML
1 1 (3.13%) Java EE
1 1 (3.13%) Spring
1 1 (3.13%) WebRTC
Miscellaneous
1 7 (21.88%) Self-Motivation
2 4 (12.50%) Data Centre
3 2 (6.25%) CCTV
3 2 (6.25%) Clustering
3 2 (6.25%) Management Information System
4 1 (3.13%) Driving Licence
4 1 (3.13%) iPhone
4 1 (3.13%) Wiki
Operating Systems
1 20 (62.50%) Windows
2 17 (53.13%) Linux
2 17 (53.13%) Windows Server 2008
3 15 (46.88%) Windows Server 2012
4 11 (34.38%) Windows Server
5 9 (28.13%) Windows 7
6 8 (25.00%) CentOS
7 7 (21.88%) Windows 10
8 5 (15.63%) SUSE
9 3 (9.38%) Ubuntu
10 2 (6.25%) Debian
11 1 (3.13%) Android
11 1 (3.13%) Apple iOS
11 1 (3.13%) Unix
Processes & Methodologies
1 4 (12.50%) Problem-Solving
1 4 (12.50%) Root Cause Analysis
2 3 (9.38%) Break/Fix
2 3 (9.38%) DevOps
2 3 (9.38%) Network Monitoring
3 2 (6.25%) Capacity Planning
3 2 (6.25%) CRM
3 2 (6.25%) Customer Engagement
3 2 (6.25%) Infrastructure Engineering
3 2 (6.25%) Proactive Monitoring
3 2 (6.25%) SIEM
4 1 (3.13%) Application Packaging
4 1 (3.13%) Data Management
4 1 (3.13%) Disaster Recovery
4 1 (3.13%) ERP
4 1 (3.13%) Mentoring
4 1 (3.13%) Performance Monitoring
4 1 (3.13%) Technical Architecture
4 1 (3.13%) Web Application Development
4 1 (3.13%) Workload Management
Programming Languages
1 3 (9.38%) Java
1 3 (9.38%) SQL
2 1 (3.13%) Bash Shell
2 1 (3.13%) JavaScript
2 1 (3.13%) PHP
2 1 (3.13%) PL/SQL
Qualifications
1 7 (21.88%) Degree
Quality Assurance & Compliance
1 6 (18.75%) SLA
System Software
1 11 (34.38%) Active Directory
2 7 (21.88%) VMware Infrastructure
3 4 (12.50%) Hyper-V
4 2 (6.25%) VMware ESXi
5 1 (3.13%) Virtual Servers
5 1 (3.13%) XenApp
Systems Management
1 3 (9.38%) Systems Management Server (SMS)
2 1 (3.13%) Nagios
2 1 (3.13%) SCCM
Vendors
1 16 (50.00%) Microsoft
2 15 (46.88%) VMware
3 5 (15.63%) Red Hat
4 3 (9.38%) Citrix
5 2 (6.25%) Apple
5 2 (6.25%) Cisco
5 2 (6.25%) Sage
6 1 (3.13%) Avaya
6 1 (3.13%) Dell
6 1 (3.13%) Dell Compellent
6 1 (3.13%) EqualLogic
6 1 (3.13%) Freshdesk
6 1 (3.13%) Mitel
6 1 (3.13%) Nexenta
6 1 (3.13%) TIBCO