1st Line Support Contracts in the City of London

First Line Support
Central London > City of London

The median First Line Support daily rate in the City of London is £158, according to job vacancies posted in the 6 months leading up to 21 June 2024.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
21 Jun 2024
Same period 2023 Same period 2022
Rank 123 158 185
Rank change year-on-year +35 +27 -28
Contract jobs requiring a 1st Line Support 4 8 5
As % of all contract jobs advertised in the City of London 0.18% 0.23% 0.12%
As % of the Job Titles category 0.19% 0.25% 0.13%
Number of daily rates quoted 3 7 4
10th Percentile £145 £130 £112
25th Percentile £148 £133 £122
Median daily rate (50th Percentile) £158 £147 £138
Median % change year-on-year +6.85% +7.20% -
75th Percentile £178 £174 £165
90th Percentile £188 £197 £201
Central London median daily rate £158 £147 £138
% change year-on-year +6.85% +7.20% -
Number of hourly rates quoted 1 0 1
10th Percentile - - -
25th Percentile £23.13 - £11.50
Median hourly rate £26.25 - £13.00
75th Percentile £29.38 - £14.50
90th Percentile - - -
Central London median hourly rate £26.25 - £13.00

All Contract IT Job Vacancies
City of London

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the City of London with a recognized job title 2,076 3,249 3,945
% of contract IT jobs with a recognized job title 95.14% 94.83% 95.08%
Number of daily rates quoted 1,437 2,191 2,948
10th Percentile £350 £363 £363
25th Percentile £450 £475 £469
Median daily rate (50th Percentile) £560 £600 £565
Median % change year-on-year -6.67% +6.19% +3.20%
75th Percentile £688 £725 £688
90th Percentile £788 £815 £775
Central London median daily rate £550 £600 £555
% change year-on-year -8.33% +8.11% +3.26%
Number of hourly rates quoted 15 20 50
10th Percentile £15.62 £15.37 £15.56
25th Percentile £20.22 £18.03 £21.00
Median hourly rate £22.50 £35.00 £40.00
Median % change year-on-year -35.71% -12.50% +122.53%
75th Percentile £34.69 £72.50 £54.88
90th Percentile £46.15 £88.30 £62.83
Central London median hourly rate £27.00 £35.00 £40.50
% change year-on-year -22.86% -13.58% +113.30%

1st Line Support
Job Vacancy Trend in the City of London

Job postings that featured 1st Line Support in the job title as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for 1st Line Support in the City of London

1st Line Support
Contractor Daily Rate Trend in the City of London

3-month moving average daily rate quoted in jobs citing 1st Line Support in the City of London.

Daily rate trend for 1st Line Support in the City of London

1st Line Support
Contractor Hourly Rate Trend in the City of London

3-month moving average hourly rates quoted in jobs citing 1st Line Support in the City of London.

Hourly rate trend for 1st Line Support in the City of London

1st Line Support Skill Set
Top 15 Co-occurring Skills and Capabilities in the City of London

For the 6 months to 21 June 2024, 1st Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region featuring 1st Line Support in the job title.

1 3 (75.00%) Windows
2 2 (50.00%) Social Skills
3 1 (25.00%) Microsoft Office
3 1 (25.00%) Two-Factor Authentication
3 1 (25.00%) Multi-Factor Authentication
3 1 (25.00%) WhatsApp
3 1 (25.00%) Apple iOS
3 1 (25.00%) Microsoft 365
3 1 (25.00%) OneDrive
3 1 (25.00%) Windows 10
3 1 (25.00%) Retail
3 1 (25.00%) Degree
3 1 (25.00%) Android
3 1 (25.00%) Microsoft
3 1 (25.00%) Active Directory

1st Line Support Skill Set
Co-occurring Skills and Capabilities in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (25.00%) Microsoft Office
Cloud Services
1 1 (25.00%) Microsoft 365
1 1 (25.00%) OneDrive
1 1 (25.00%) WhatsApp
General
1 2 (50.00%) Social Skills
2 1 (25.00%) Retail
Operating Systems
1 3 (75.00%) Windows
2 1 (25.00%) Android
2 1 (25.00%) Apple iOS
2 1 (25.00%) Windows 10
Processes & Methodologies
1 1 (25.00%) Multi-Factor Authentication
1 1 (25.00%) Two-Factor Authentication
Qualifications
1 1 (25.00%) Degree
System Software
1 1 (25.00%) Active Directory
Vendors
1 1 (25.00%) Microsoft