1st/2nd Line Support Contract Job Trends in the City of London

1st/2nd Line Support
Central London > City of London

The median 1st/2nd Line Support daily rate in the City of London is £200, according to job vacancies posted in the 6 months leading up to 18 September 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
18 Sep 2025
Same period 2024 Same period 2023
Rank 117 129 155
Rank change year-on-year +12 +26 +32
Contract jobs requiring a 1st/2nd Line Support 2 1 3
As % of all contract jobs advertised in the City of London 0.11% 0.048% 0.10%
As % of the Job Titles category 0.12% 0.051% 0.11%
Number of daily rates quoted 1 1 3
10th Percentile - - £134
25th Percentile - - £137
Median daily rate (50th Percentile) £200 £200 £145
Median % change year-on-year - +37.93% -35.56%
75th Percentile - - £191
90th Percentile - - £217
Central London median daily rate £200 £200 £158
% change year-on-year - +26.98% -30.00%

All Contract IT Job Vacancies
City of London

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the City of London with a recognized job title 1,653 1,976 2,818
% of contract IT jobs with a recognized job title 93.76% 94.18% 94.60%
Number of daily rates quoted 1,112 1,248 1,946
10th Percentile £325 £363 £360
25th Percentile £425 £463 £463
Median daily rate (50th Percentile) £550 £575 £600
Median % change year-on-year -4.35% -4.17% +4.35%
75th Percentile £675 £688 £700
90th Percentile £775 £783 £800
Central London median daily rate £550 £575 £585
% change year-on-year -4.35% -1.71% +3.54%
Number of hourly rates quoted 22 15 12
10th Percentile £17.35 £16.49 £16.65
25th Percentile £23.98 £21.25 £17.00
Median hourly rate £28.33 £27.00 £35.50
Median % change year-on-year +4.91% -23.94% -14.97%
75th Percentile £53.50 £85.63 £44.87
90th Percentile £65.39 £137.50 £67.13
Central London median hourly rate £28.15 £35.00 £35.00
% change year-on-year -19.57% - -15.66%

1st/2nd Line Support
Job Vacancy Trend in the City of London

Job postings that featured 1st/2nd Line Support in the job title as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for 1st/2nd Line Support in the City of London

1st/2nd Line Support
Daily Rate Trend in the City of London

Contractor daily rate distribution trend for 1st/2nd Line Support job vacancies in the City of London.

Contractor daily rate distribution trend for 1st/2nd Line Support job vacancies in the City of London

1st/2nd Line Support
Hourly Rate Trend in the City of London

Contractor hourly rate distribution trend for 1st/2nd Line Support job vacancies in the City of London.

Contractor hourly rate distribution trend for 1st/2nd Line Support job vacancies in the City of London

1st/2nd Line Support Skill Set
Top 10 Co-occurring Skills and Capabilities in the City of London

For the 6 months to 18 September 2025, 1st/2nd Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region featuring 1st/2nd Line Support in the job title.

1 2 (100.00%) Active Directory
2 1 (50.00%) Cisco Certification
2 1 (50.00%) Internet
2 1 (50.00%) Social Skills
2 1 (50.00%) Customer Service
2 1 (50.00%) Asset Management
2 1 (50.00%) Windows
2 1 (50.00%) Cisco
2 1 (50.00%) Microsoft
2 1 (50.00%) CCNA

1st/2nd Line Support Skill Set
Co-occurring Skills and Capabilities in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 1 (50.00%) Internet
General
1 1 (50.00%) Social Skills
Operating Systems
1 1 (50.00%) Windows
Processes & Methodologies
1 1 (50.00%) Asset Management
1 1 (50.00%) Customer Service
Qualifications
1 1 (50.00%) CCNA
1 1 (50.00%) Cisco Certification
System Software
1 2 (100.00%) Active Directory
Vendors
1 1 (50.00%) Cisco
1 1 (50.00%) Microsoft