1st/2nd Line Support Contract Job Trends in the City of London

1st/2nd Line Support
Central London > City of London

As of 6 March 2026, there is not enough information available from job vacancies posted within the last 6 months to determine the median 1st/2nd Line Support daily rate in the City of London.

6 months to
6 Mar 2026
Same period 2025 Same period 2024
Rank 126 118 123
Rank change year-on-year -8 +5 +49
Contract jobs requiring a 1st/2nd Line Support 4 1 3
As % of all contract jobs in the City of London 0.20% 0.055% 0.13%
As % of the Job Titles category 0.21% 0.059% 0.13%
Number of daily rates quoted 0 1 2
10th Percentile - - £152
25th Percentile - £289 £167
Median daily rate (50th Percentile) - £303 £194
Median % change year-on-year - +56.13% -13.89%
75th Percentile - £316 £222
90th Percentile - - £236
Central London median daily rate - £303 £188
% change year-on-year - +61.33% -16.67%
Number of hourly rates quoted 4 0 0
10th Percentile - - -
25th Percentile £18.75 - -
Median hourly rate £19.50 - -
75th Percentile £20.25 - -
90th Percentile - - -
Central London median hourly rate £19.50 - -

All Contract IT Job Roles
City of London

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the City of London with a recognized job title 1,916 1,700 2,225
% of contract IT jobs with a recognized job title 93.97% 93.00% 94.76%
Number of daily rates quoted 1,310 1,053 1,595
10th Percentile £350 £357 £339
25th Percentile £440 £463 £450
Median daily rate (50th Percentile) £550 £575 £551
Median % change year-on-year -4.35% +4.36% -6.61%
75th Percentile £675 £685 £688
90th Percentile £775 £775 £788
Central London median daily rate £550 £575 £550
% change year-on-year -4.35% +4.55% -4.35%
Number of hourly rates quoted 21 10 19
10th Percentile £18.75 £22.00 £16.15
25th Percentile £20.18 £26.25 £17.97
Median hourly rate £40.50 £35.50 £22.50
Median % change year-on-year +14.08% +57.78% -35.71%
75th Percentile £52.16 £96.19 £40.00
90th Percentile £59.72 £119.55 £49.05
Central London median hourly rate £26.11 £35.00 £25.00
% change year-on-year -25.40% +40.00% -28.57%

1st/2nd Line Support
Job Vacancy Trend in the City of London

Historical trend showing the proportion of contract IT job postings featuring '1st/2nd Line Support' in the job title relative to all contract IT jobs advertised in the City of London.

1st/2nd Line Support job vacancy trend in the City of London

1st/2nd Line Support
Daily Rate Trend in the City of London

Contractor daily rate distribution trend for 1st/2nd Line Support job vacancies in the City of London.

Contractor daily rate distribution trend for 1st/2nd Line Support job vacancies in the City of London

1st/2nd Line Support
Hourly Rate Trend in the City of London

Contractor hourly rate distribution trend for 1st/2nd Line Support job vacancies in the City of London.

Contractor hourly rate distribution trend for 1st/2nd Line Support job vacancies in the City of London

1st/2nd Line Support Skill Set
Top 7 Co-Occurring Skills & Capabilities in the City of London

For the 6 months to 6 March 2026, 1st/2nd Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the City of London region featuring 1st/2nd Line Support in the job title.

1 4 (100.00%) Customer Service
1 4 (100.00%) ITSM
1 4 (100.00%) JIRA
1 4 (100.00%) Problem Management
1 4 (100.00%) Remedy
1 4 (100.00%) Remedy ITSM
1 4 (100.00%) ServiceNow

1st/2nd Line Support Skill Set
Co-Occurring Skills & Capabilities in the City of London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Business Applications
1 4 (100.00%) Remedy ITSM
Development Applications
1 4 (100.00%) JIRA
General
1 4 (100.00%) Finance
1 4 (100.00%) Social Skills
Processes & Methodologies
1 4 (100.00%) Customer Service
1 4 (100.00%) ITSM
1 4 (100.00%) Problem Management
Vendors
1 4 (100.00%) Remedy
1 4 (100.00%) ServiceNow