1st/2nd Line Support Contracts in Central London

1st/2nd Line Support
London > Central London

The median 1st/2nd Line Support daily rate in Central London is £303, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 128 130 168
Rank change year-on-year +2 +38 +14
Contract jobs requiring a 1st/2nd Line Support 1 3 4
As % of all contract jobs advertised in Central London 0.050% 0.12% 0.10%
As % of the Job Titles category 0.054% 0.13% 0.11%
Number of daily rates quoted 1 3 3
10th Percentile - £150 £144
25th Percentile £289 £162 £146
Median daily rate (50th Percentile) £303 £188 £150
Median % change year-on-year +61.33% +25.00% -25.00%
75th Percentile £316 £220 £234
90th Percentile - £236 £285
London median daily rate £255 £200 £228
% change year-on-year +27.50% -12.09% +13.75%
Number of hourly rates quoted 0 0 1
10th Percentile - - -
25th Percentile - - £15.50
Median hourly rate - - £16.00
75th Percentile - - £16.50
90th Percentile - - -
London median hourly rate £24.00 - £25.50
% change year-on-year - - +24.82%

All Contract IT Job Vacancies
Central London

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in Central London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Central London with a recognized job title 1,852 2,329 3,676
% of contract IT jobs with a recognized job title 92.74% 95.22% 95.36%
Number of daily rates quoted 1,192 1,658 2,523
10th Percentile £350 £350 £325
25th Percentile £454 £450 £463
Median daily rate (50th Percentile) £575 £550 £585
Median % change year-on-year +4.55% -5.98% +4.46%
75th Percentile £675 £682 £725
90th Percentile £775 £794 £813
London median daily rate £550 £550 £575
% change year-on-year - -4.35% -
Number of hourly rates quoted 21 32 26
10th Percentile £22.00 £19.95 £15.50
25th Percentile £22.75 £21.81 £18.93
Median hourly rate £29.07 £25.78 £35.00
Median % change year-on-year +12.76% -26.34% -6.04%
75th Percentile £35.00 £27.81 £58.75
90th Percentile £63.75 £43.38 £86.65
London median hourly rate £34.00 £27.81 £35.00
% change year-on-year +22.26% -20.54% -

1st/2nd Line Support
Job Vacancy Trend in Central London

Job postings that featured 1st/2nd Line Support in the job title as a proportion of all IT jobs advertised in Central London.

Job vacancy trend for 1st/2nd Line Support in Central London

1st/2nd Line Support
Contractor Daily Rate Trend in Central London

3-month moving average daily rate quoted in jobs citing 1st/2nd Line Support in Central London.

Daily rate trend for 1st/2nd Line Support in Central London

1st/2nd Line Support
Contractor Hourly Rate Trend in Central London

3-month moving average hourly rates quoted in jobs citing 1st/2nd Line Support in Central London.

Hourly rate trend for 1st/2nd Line Support in Central London

1st/2nd Line Support
Contract Job Locations in Central London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st/2nd Line Support within the Central London region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
City of London +7 1 £303 +56.13%
1st/2nd Line Support
London

1st/2nd Line Support Skill Set
Top 9 Co-occurring Skills and Capabilities in Central London

For the 6 months to 1 May 2025, 1st/2nd Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Central London region featuring 1st/2nd Line Support in the job title.

1 1 (100.00%) Windows
1 1 (100.00%) Microsoft
1 1 (100.00%) Active Directory
1 1 (100.00%) Finance
1 1 (100.00%) JIRA
1 1 (100.00%) SCCM
1 1 (100.00%) Change Control
1 1 (100.00%) Windows 10
1 1 (100.00%) Customer Service

1st/2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Development Applications
1 1 (100.00%) JIRA
General
1 1 (100.00%) Finance
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
Processes & Methodologies
1 1 (100.00%) Change Control
1 1 (100.00%) Customer Service
System Software
1 1 (100.00%) Active Directory
Systems Management
1 1 (100.00%) SCCM
Vendors
1 1 (100.00%) Microsoft