1st/2nd Line Support Contracts in Central London

1st/2nd Line Support
London > Central London

The median 1st/2nd Line Support daily rate in Central London is £188 according to job vacancies posted during the 6 months to 12 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
12 May 2024
Same period 2023 Same period 2022
Rank 133 171 183
Rank change year-on-year +38 +12 -24
Contract jobs requiring a 1st/2nd Line Support 3 4 17
As % of all contract jobs advertised in Central London 0.12% 0.11% 0.37%
As % of the Job Titles category 0.13% 0.11% 0.40%
Number of daily rates quoted 3 3 14
10th Percentile £150 £144 £138
25th Percentile £162 £146 £165
Median daily rate (50th Percentile) £188 £150 £200
Median % change year-on-year +25.00% -25.00% -5.88%
75th Percentile £220 £160 £245
90th Percentile £236 £166 £250
London median daily rate £200 £225 £215
% change year-on-year -11.11% +4.65% +16.22%
Number of hourly rates quoted 0 1 1
10th Percentile - - -
25th Percentile - £15.50 £127.50
Median hourly rate - £16.00 £135.00
Median % change year-on-year - -88.15% -
75th Percentile - £16.50 £142.50
90th Percentile - - -
London median hourly rate £24.18 £26.00 £23.91
% change year-on-year -7.00% +8.74% -

All Contract IT Job Vacancies
Central London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Central London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Central London with a recognized job title 2,310 3,622 4,282
% of contract IT jobs with a recognized job title 95.30% 95.14% 94.44%
Number of daily rates quoted 1,646 2,481 3,265
10th Percentile £339 £325 £361
25th Percentile £438 £463 £463
Median daily rate (50th Percentile) £550 £595 £563
Median % change year-on-year -7.56% +5.78% +7.14%
75th Percentile £688 £725 £675
90th Percentile £795 £813 £763
London median daily rate £550 £575 £575
% change year-on-year -4.35% - +9.52%
Number of hourly rates quoted 30 25 54
10th Percentile £20.19 £15.50 £13.88
25th Percentile £22.13 £18.50 £18.50
Median hourly rate £25.78 £35.00 £37.25
Median % change year-on-year -26.34% -6.04% +107.23%
75th Percentile £27.81 £58.75 £51.31
90th Percentile £40.38 £86.98 £64.78
London median hourly rate £27.50 £35.50 £35.00
% change year-on-year -22.54% +1.43% +10.62%

1st/2nd Line Support
Job Vacancy Trend in Central London

Job postings that featured 1st/2nd Line Support in the job title as a proportion of all IT jobs advertised in Central London.

Job vacancy trend for 1st/2nd Line Support in Central London

1st/2nd Line Support
Contractor Daily Rate Trend in Central London

3-month moving average daily rate quoted in jobs citing 1st/2nd Line Support in Central London.

Daily rate trend for 1st/2nd Line Support in Central London

1st/2nd Line Support
Contractor Hourly Rate Trend in Central London

3-month moving average hourly rates quoted in jobs citing 1st/2nd Line Support in Central London.

Hourly rate trend for 1st/2nd Line Support in Central London

1st/2nd Line Support
Contract Job Locations in Central London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st/2nd Line Support within the Central London region over the 6 months to 12 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
City of London +42 2 £194 +31.36%
Lambeth - 1 £188 -
1st/2nd Line Support
London

1st/2nd Line Support Skill Set
Top 24 Co-occurring Skills and Capabilities in Central London

For the 6 months to 12 May 2024, 1st/2nd Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Central London region featuring 1st/2nd Line Support in the job title.

1 3 (100.00%) Windows
1 3 (100.00%) Microsoft
2 2 (66.67%) Apple
2 2 (66.67%) Customer Service
3 1 (33.33%) Microsoft Office
3 1 (33.33%) Google Workspace
3 1 (33.33%) Microsoft 365
3 1 (33.33%) Meraki
3 1 (33.33%) Analytical Skills
3 1 (33.33%) OneDrive
3 1 (33.33%) Windows 10
3 1 (33.33%) Network Optimisation
3 1 (33.33%) Social Skills
3 1 (33.33%) ITSM
3 1 (33.33%) Google
3 1 (33.33%) Video Conferencing
3 1 (33.33%) Mac OS
3 1 (33.33%) Active Directory
3 1 (33.33%) HP
3 1 (33.33%) Dell
3 1 (33.33%) SharePoint
3 1 (33.33%) LAN
3 1 (33.33%) WAN
3 1 (33.33%) TCP/IP

1st/2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (33.33%) SharePoint
Applications
1 1 (33.33%) Microsoft Office
Cloud Services
1 1 (33.33%) Google Workspace
1 1 (33.33%) Microsoft 365
1 1 (33.33%) OneDrive
Communications & Networking
1 1 (33.33%) LAN
1 1 (33.33%) TCP/IP
1 1 (33.33%) WAN
General
1 1 (33.33%) Analytical Skills
1 1 (33.33%) Social Skills
Miscellaneous
1 1 (33.33%) Video Conferencing
Operating Systems
1 3 (100.00%) Windows
2 1 (33.33%) Mac OS
2 1 (33.33%) Windows 10
Processes & Methodologies
1 2 (66.67%) Customer Service
2 1 (33.33%) ITSM
2 1 (33.33%) Network Optimisation
System Software
1 1 (33.33%) Active Directory
Vendors
1 3 (100.00%) Microsoft
2 2 (66.67%) Apple
3 1 (33.33%) Dell
3 1 (33.33%) Google
3 1 (33.33%) HP
3 1 (33.33%) Meraki