Period
to 16 July 2018

The following table provides summary statistics for contract job vacancies advertised in Coventry with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 16 July 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
West Midlands > Coventry
6 months to
16 Jul 2018
Same period 2017 Same period 2016
Rank 64 29 26
Rank change year-on-year -35 -3 -2
Contract jobs citing CRM 16 28 56
As % of all contract IT jobs advertised in Coventry 1.88% 4.48% 6.66%
As % of the Processes & Methodologies category 2.20% 5.29% 7.79%
Number of daily rates quoted 11 22 37
Coventry median daily rate £450 £453 £385
Median daily rate % change year-on-year -0.55% +17.53% +10.00%
10th Percentile £405 £301 £302
90th Percentile £525 £538 £485
West Midlands median daily rate £438 £425 £380
% change year-on-year +2.94% +11.84% -2.88%
Number of hourly rates quoted 0 0 0
Coventry median hourly rate - - -
West Midlands median hourly rate £11.31 £51.00 £11.00
% change year-on-year -77.82% +363.64% -

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Coventry with a requirement for process or methodology skills.

All Process and Methodology Skills
Coventry
Contract vacancies with a requirement for process or methodology skills 727 529 719
As % of all contract IT jobs advertised in Coventry 85.43% 84.64% 85.49%
Number of daily rates quoted 455 364 469
Coventry median daily rate £450 £413 £400
Median daily rate % change year-on-year +9.09% +3.13% +14.29%
10th Percentile £277 £258 £285
90th Percentile £575 £536 £513
West Midlands median daily rate £425 £400 £400
% change year-on-year +6.25% - +6.67%
Number of hourly rates quoted 32 32 16
Coventry median hourly rate £14.25 £21.00 £19.75
Median hourly rate % change year-on-year -32.14% +6.33% -4.82%
10th Percentile £13.00 £10.58 £12.25
90th Percentile £38.75 £35.90 £38.75
West Midlands median hourly rate £15.50 £21.00 £17.95
% change year-on-year -26.19% +16.99% -20.22%

CRM
Job Vacancy Trend in Coventry

Job postings citing CRM as a percentage of all IT jobs advertised in Coventry.

Job vacancy trend for CRM in Coventry

CRM
Contractor Daily Rate Trend in Coventry

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in Coventry.

Contractor daily rate trend for CRM in Coventry

CRM
Contractor Daily Rate Histogram in Coventry

The daily rate distribution of IT jobs citing CRM in Coventry over the 6 months to 16 July 2018.

Contractor daily rate histogram for CRM in Coventry

CRM
Contractor Hourly Rate Trend in Coventry

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in Coventry.

Contractor hourly rate trend for CRM in Coventry

For the 6 months to 16 July 2018, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Coventry region with a requirement for CRM.

1 9 (56.25%) Agile Software Development
2 5 (31.25%) ITSM
2 5 (31.25%) Stakeholder Management
2 5 (31.25%) Service Management
3 4 (25.00%) ITIL
3 4 (25.00%) Service Design
4 3 (18.75%) Problem-Solving
4 3 (18.75%) Logistics
4 3 (18.75%) Supplier Management
4 3 (18.75%) Marketing
4 3 (18.75%) NetSuite
4 3 (18.75%) Use Case
4 3 (18.75%) ERP
5 2 (12.50%) Business Intelligence
5 2 (12.50%) Project Management
5 2 (12.50%) Scrum
5 2 (12.50%) Finance
5 2 (12.50%) Security Cleared
5 2 (12.50%) Data Architecture
5 2 (12.50%) Single Sign-On
5 2 (12.50%) Decision-Making
5 2 (12.50%) SaaS
6 1 (6.25%) Stakeholder Engagement
6 1 (6.25%) ITIL V3
6 1 (6.25%) Project Governance
6 1 (6.25%) Demand Management
6 1 (6.25%) Agile Project Management
6 1 (6.25%) Business Transformation
6 1 (6.25%) IaaS
6 1 (6.25%) Salesforce.com CRM

CRM
Co-occurring IT Skills in Coventry by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 3 (18.75%) NetSuite
2 1 (6.25%) Dynamics CRM
2 1 (6.25%) Oracle CRM
2 1 (6.25%) Salesforce.com CRM
2 1 (6.25%) SAP S/4HANA
Cloud Services
1 2 (12.50%) SaaS
2 1 (6.25%) IaaS
2 1 (6.25%) Oracle Service Cloud
General
1 3 (18.75%) Marketing
2 2 (12.50%) Finance
3 1 (6.25%) Automotive
3 1 (6.25%) Legal
Job Titles
1 5 (31.25%) Analyst
2 4 (25.00%) Business Analyst
2 4 (25.00%) Service Manager
3 2 (12.50%) Architect
3 2 (12.50%) CRM Analyst
3 2 (12.50%) CRM Business Analyst
3 2 (12.50%) CRM Manager
3 2 (12.50%) IT Manager
3 2 (12.50%) IT Services Manager
3 2 (12.50%) ITIL Manager
3 2 (12.50%) ITIL Service Manager
3 2 (12.50%) NetSuite Analyst
3 2 (12.50%) Project Manager
3 2 (12.50%) Systems Analyst
3 2 (12.50%) Transformation Manager
4 1 (6.25%) Consultant
4 1 (6.25%) NetSuite Consultant
4 1 (6.25%) Procurement Manager
4 1 (6.25%) Solutions Architect
4 1 (6.25%) Technical Analyst
Libraries, Frameworks & Software Standards
1 1 (6.25%) LDAP
Processes & Methodologies
1 9 (56.25%) Agile Software Development
2 5 (31.25%) ITSM
2 5 (31.25%) Service Management
2 5 (31.25%) Stakeholder Management
3 4 (25.00%) ITIL
3 4 (25.00%) Service Design
4 3 (18.75%) ERP
4 3 (18.75%) Logistics
4 3 (18.75%) Problem-Solving
4 3 (18.75%) Supplier Management
4 3 (18.75%) Use Case
5 2 (12.50%) Business Intelligence
5 2 (12.50%) Data Architecture
5 2 (12.50%) Decision-Making
5 2 (12.50%) Project Management
5 2 (12.50%) Scrum
6 1 (6.25%) Business Continuity
6 1 (6.25%) Migration
6 1 (6.25%) Service Delivery
6 1 (6.25%) Validation
Qualifications
1 2 (12.50%) Security Cleared
Systems Management
1 2 (12.50%) Single Sign-On
Vendors
1 1 (6.25%) Microsoft
1 1 (6.25%) Oracle
1 1 (6.25%) Salesforce.com
1 1 (6.25%) SAP