1 to 25 of 181 CRM Jobs in the West Midlands

the growth of the Serco Complex Case Management team capability About You Requirements Minimum of 5 years of experience in Dynamics 365 development and customisation Proficiency in Dynamics 365 (CRM, Customer Services, Sales and Marketing) Experience with Omnichannel for customer service is essential Strong knowledge of C# .NET, JavaScript, HTML, and SQL Proven experience with Power Platform (Power Apps, Power More ❯

global business priorities, regional needs, and technical improvements. Business continuity planning. Technical Oversight Liaise with development partners and internal IT to manage deployments, updates, and integrations (Logik, PIM, DAM, CRM, analytics). Monitor Core Web Vitals, SEO performance, and accessibility compliance, and drive technical optimization initiatives. Manage platform security, data privacy compliance (GDPR, CCPA), and uptime. Governance & Workflows Develop and More ❯

a skilled Microsoft Dynamics 365 Developer looking for your next challenge? Join a collaborative, forward-thinking development team where you'll have the opportunity to deliver innovative, high-quality CRM solutions within a supportive and secure environment. As a Developer, you'll contribute to the full software development lifecycle, including the design, development, testing, documentation, and deployment of Dynamics More ❯

ensure all development aligns with robust security standards. This is an exciting opportunity for someone with a strong problem-solving mindset and a passion for building high-quality, scalable CRM solutions in an Agile environment. What my client is Looking For Strong proficiency in Dynamics 365 CE (Sales & Customer Service modules) Experience with KingswaySoft for data integrations Solid skills in More ❯

infrastructure, and security markets. Proven success in vendor management and go-to-market execution. Strong commercial acumen and strategic thinking. Excellent communication and cross-functional collaboration skills. Familiarity with CRM platforms such as Salesforce or Microsoft Dynamics 365 (D365). Desirable Experience Experience with public sector and third-sector organisations. Exposure to agile methodologies and proposition testing. Understanding of mobile More ❯

Your new role Developing hands-on solutions within the Dynamics 365 CRM. Responsible for technically developing IT Changes and IT Projects. Primarily code development focused with additional management responsibilities for team/change/technical focus. You will be in More ❯

Your new role Developing hands-on solutions within the Dynamics 365 CRM. Responsible for technically developing IT Changes and IT Projects. Primarily code development focused with additional management responsibilities for team/change/technical focus. Responsibilities will include: Directing More ❯

Your new role Developing hands-on solutions within the Dynamics 365 CRM. Responsible for technically developing IT Changes and IT Projects. Primarily code development focused with additional management responsibilities for team/change/technical focus. You will be in More ❯

required whilst still operating in a functional capacity working closely with internal stakeholders to drive change. The ideal candidate will have: • Proven experience as a Dynamics 365 (CE/CRM) Administrator with hands on module development and administration skills (ideally with sales or customer service module experience) • Strong understanding of Dynamics 365 configuration, workflows, and security models. • Experience working with More ❯

Ability to manage multiple projects, prioritise workflow, and meet deadlines. Excellent stakeholder management and collaboration skills. Strong analytical and problem-solving abilities, with a data-driven mindset. Familiarity with CRM systems, marketing automation, and customer journey mapping. What we offer: Our package is made up of basic salary plus a variable incentive. We also offer 25 days holiday in addition More ❯

operations, promptly reporting any issues. Your attention to detail will maintain our high standards. Experience and Knowledge: Ideally degree educated or equivalent ITIL Foundation Lean 6 Sigma Experience of CRM and ITSM Systems Strong experience in an MSP Deep understanding of technologies within our portfolio Evidence of building multi-disciplinary teams Good understanding of financial management An understanding of HR More ❯

operating systems, Active Directory and O365 · Experience of working in an ITIL environment · Basic networking skills e.g., TCP/IP, DNS, DHCP and VPN, SCCM · Knowledge and experience of CRM System (InterAction), iManage Worksite/Filesite, IP Phone Administration (Mitel), Digital Dictation (Winscribe), Mobile Device Management and security products (antivirus, disk encryption, USB device control) · Excellent customer service and client More ❯

business is provisioned correctly. Engage sales product specialists and pre-sales within Intercity to support opportunities. Be flexible and willing to develop product and wider market knowledge. Update the CRM system with all activity and complete other ad hoc reports on request Provide regular, accurate sales forecasts. Complete and present opportunity plans internally at director level. Identify key decision makers More ❯

Strong applied knowledge of C#, .NET, Dynamics Plugins, Power Fx, Power Automate, Model/Canvas Apps, and Dataverse. Familiarity with ALM pipelines, Azure DevOps, and PowerShell. Experience working within CRM Systems (ideally Dynamics) Hands-on experience in agile delivery environments, working closely with product owners, testers, and analysts. Strong problem-solving skills with the ability to explain technical issues to More ❯

Key Responsibilities: Develop and maintain strong relationships with existing customers Qualify, nurture, and convert warm marketing leads Proactively identify and develop new business opportunities Maintain and update the company CRM Collaborate with the internal sales team to deliver excellent customer service Support customers throughout their buying journey, ensuring long-term satisfaction Benefits: Uncapped performance bonus scheme Paid day off for More ❯

Key Responsibilities: Develop and maintain strong relationships with existing customers Qualify, nurture, and convert warm marketing leads Proactively identify and develop new business opportunities Maintain and update the company CRM Collaborate with the internal sales team to deliver excellent customer service Support customers throughout their buying journey, ensuring long-term satisfaction Benefits: Uncapped performance bonus scheme Paid day off for More ❯

focused on providing excellent technical and customer support for our Pyramid Dealer Management System (DMS). Pyramid DMS is a comprehensive cloud hosted business management solution covering: - Unit Sales CRM Accounts & Administration Stock Control Workshop Management Workshop Tech App We specialise in supporting businesses across the Motorcycle, Agricultural, Caravan, and Groundcare industries — making this an exciting opportunity to develop broad More ❯

situation and to be familiar with customer’s regular requirements. Develop market categories & specifically new industries. Log, track and maintain outbound activity via Salesforce. Update customer information in our CRM & ERP. Maintain market & competitor knowledge. Maintain up to date product knowledge & competitor awareness which will enable you to offer alternative products when necessary The ideal candidate will possess the following More ❯

consistently achieving new business targets. Be confident in conversing with and presenting to senior management and directors. Competencies and Skills: Excellent communication skills both verbal and written Stakeholder management CRM skills What We Offer: 33 days holiday (inclusive of bank holidays), with entitlement increasing by one day for each full calendar year employed, up to a maximum of five days. More ❯

or cloud-based environments. You have strong commercial awareness, attention to detail, and the ability to lead and motivate delivery teams. Salesforce experience is desirable. Previous experience in the CRM or customer billing solutions sector would be an advantage but is not essential. What's on offer? A competitive salary and bonus & benefits package 12-month fixed term contract More ❯

years in technical, systems, or application support, ideally in a customer-facing role. Hands-on experience supporting SaaS or web-based applications in fast-paced environments. Previous exposure to CRM platforms. Bonus if you've worked with support platforms like Salesforce. Excellent communication skills, with a customer-focused approach. Your Technical Skills: Comfortable with PHP and able to debug and More ❯

providers and platforms to obtain information and quotes Monitoring workflow to ensure tasks are completed within service level agreements and compliance requirements Maintaining accurate and compliant client records in CRM and back-office systems, such as Intelligent Office Supporting the compliance team to ensure all documentation and advice processes adhere to FCA regulations Contributing to the continuous improvement of operational More ❯

product sales) to new clients Managing your own pipeline from lead generation through to close Collaborating with marketing and internal teams to ensure smooth onboarding Keeping accurate records in CRM and internal systems Building trusted partnerships with decision-makers in a value-led, consultative way What s on Offer £40,000 £45,000 basic salary (depending on experience) Uncapped commission More ❯

across mixed environments (Windows, macOS, mobile) Strong working knowledge of Microsoft 365, AD/Azure, networking (Ubiquiti/Meraki), and cybersecurity tools Experience supporting business-critical systems (ERP/CRM/stock control/payroll apps) Excellent communication and organisational skills—someone who can own problems and see them through Happy to travel to other sites on occasion (London, Manchester More ❯

REQUIREMENTS: Strong business acumen and consultative approach. Excellent communication and interpersonal skills. Ability to understand customer business and business structure Strong conflict resolution and problem-solving skills. Proficiency with CRM tools. Solid knowledge of the software industry, particularly EDI/integration and related business processes (e.g., Accounts Payable/Receivable). Ability to explain technical concepts clearly to both technical More ❯