Period
to 21 April 2019

The following table provides summary statistics for contract job vacancies advertised in the West Midlands with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 21 April 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
England > West Midlands
6 months to
21 Apr 2019
Same period 2018 Same period 2017
Rank 44 39 31
Rank change year-on-year -5 -8 +28
Contract jobs citing CRM 227 192 237
As % of all contract IT jobs advertised in the West Midlands 4.62% 4.03% 5.11%
As % of the Processes & Methodologies category 5.32% 4.77% 6.25%
Number of daily rates quoted 186 127 165
West Midlands median daily rate £475 £425 £425
Median daily rate % change year-on-year +11.76% - +5.59%
10th Percentile £372 £325 £225
90th Percentile £638 £600 £538
England median daily rate £468 £450 £438
% change year-on-year +3.89% +2.86% +2.94%
Number of hourly rates quoted 0 12 2
West Midlands median hourly rate - £10.41 £16.00
Median hourly rate % change year-on-year - -34.97% +45.45%
England median hourly rate £21.93 £17.00 £31.45
% change year-on-year +29.00% -45.95% +59.26%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the West Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
West Midlands
Contract vacancies with a requirement for process or methodology skills 4,269 4,026 3,790
As % of all contract IT jobs advertised in the West Midlands 86.91% 84.42% 81.72%
Number of daily rates quoted 2,666 2,525 2,371
West Midlands median daily rate £450 £425 £400
Median daily rate % change year-on-year +5.88% +6.25% +3.23%
10th Percentile £281 £263 £240
90th Percentile £600 £575 £538
England median daily rate £475 £463 £445
% change year-on-year +2.70% +3.93% +4.71%
Number of hourly rates quoted 105 140 142
West Midlands median hourly rate £17.50 £19.50 £20.75
Median hourly rate % change year-on-year -10.26% -6.02% +15.28%
10th Percentile £11.11 £10.50 £11.26
90th Percentile £46.50 £48.75 £38.48
England median hourly rate £24.96 £22.50 £25.00
% change year-on-year +10.93% -10.00% +8.23%

CRM
Job Vacancy Trend in the West Midlands

Job postings citing CRM as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for CRM in the West Midlands

CRM
Contractor Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in the West Midlands.

Contractor daily rate trend for CRM in the West Midlands

CRM
Contractor Daily Rate Histogram in the West Midlands

The daily rate distribution of IT jobs citing CRM in the West Midlands over the 6 months to 21 April 2019.

Contractor daily rate histogram for CRM in the West Midlands

CRM
Contractor Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in the West Midlands.

Contractor hourly rate trend for CRM in the West Midlands

CRM
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the West Midlands region over the 6 months to 21 April 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +12 89 £450 +5.88% 40
Coventry +27 58 £475 +7.04% 2
Warwickshire -10 19 £600 +62.16% 2
Shropshire - 11 £400 -
Solihull +10 8 £450 +4.05% 6
Worcestershire - 7 £413 - 1
Staffordshire +4 4 £420 +1.51% 3
Wolverhampton +1 1 - - 1
Sutton Coldfield - 1 - - 1
Dudley - 1 £83 -
CRM
England

For the 6 months to 21 April 2019, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the West Midlands region with a requirement for CRM.

1 176 (77.53%) Dynamics CRM
2 108 (47.58%) Microsoft
3 89 (39.21%) Dynamics 365
4 63 (27.75%) .NET
5 60 (26.43%) Microsoft Azure
6 48 (21.15%) Agile Software Development
7 45 (19.82%) SQL Server
8 42 (18.50%) JavaScript
9 40 (17.62%) Stakeholder Management
10 39 (17.18%) C#
11 35 (15.42%) Migration
12 34 (14.98%) SQL
13 26 (11.45%) Data Migration
13 26 (11.45%) HTML
13 26 (11.45%) Visual Studio
13 26 (11.45%) Workflow
14 23 (10.13%) Unit Testing
15 22 (9.69%) Finance
15 22 (9.69%) MVC
15 22 (9.69%) Business Intelligence
15 22 (9.69%) Data Modelling
16 21 (9.25%) Project Management
16 21 (9.25%) CSS
17 16 (7.05%) .NET Framework
17 16 (7.05%) Team Foundation Server
18 15 (6.61%) SharePoint
18 15 (6.61%) Scrum
19 14 (6.17%) Customer Requirements
19 14 (6.17%) SDLC
19 14 (6.17%) Power BI

CRM
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (6.61%) SharePoint
2 6 (2.64%) BizTalk Server
3 4 (1.76%) ColdFusion
3 4 (1.76%) SharePoint 2010
3 4 (1.76%) SharePoint 2013
4 2 (0.88%) NetWeaver
5 1 (0.44%) CMS
5 1 (0.44%) MS Exchange
5 1 (0.44%) Oracle SOA Suite
5 1 (0.44%) Sitecore CMS
Applications
1 2 (0.88%) Microsoft Excel
2 1 (0.44%) Microsoft Office
2 1 (0.44%) Microsoft Project
Business Applications
1 176 (77.53%) Dynamics CRM
2 6 (2.64%) Dynamics AX
3 4 (1.76%) SAP CRM
4 2 (0.88%) Dynamics NAV
4 2 (0.88%) Salesforce.com CRM
4 2 (0.88%) Scribe Insight
Cloud Services
1 89 (39.21%) Dynamics 365
2 60 (26.43%) Microsoft Azure
3 10 (4.41%) Office 365
4 6 (2.64%) Azure Data Factory
5 4 (1.76%) Azure Active Directory
5 4 (1.76%) Serverless
6 3 (1.32%) SaaS
7 2 (0.88%) PaaS
7 2 (0.88%) Salesforce Sales Cloud
7 2 (0.88%) Salesforce Service Cloud
7 2 (0.88%) Scribe Online
8 1 (0.44%) Amazon AWS
Communications & Networking
1 2 (0.88%) HTTP
Database & Business Intelligence
1 45 (19.82%) SQL Server
2 14 (6.17%) Power BI
3 10 (4.41%) SQL Server Reporting Services
4 9 (3.96%) BusinessObjects
4 9 (3.96%) SQL Server 2012
4 9 (3.96%) SQL Server 2016
5 7 (3.08%) SQL Server Integration Services
6 6 (2.64%) SAP BW
7 5 (2.20%) Azure SQL Database
8 3 (1.32%) Data Warehouse
9 2 (0.88%) Azure SQL Data Warehouse
9 2 (0.88%) SQL Server Analysis Services
10 1 (0.44%) Big Data
10 1 (0.44%) Data Lake
10 1 (0.44%) SAP Data Services
Development Applications
1 26 (11.45%) Visual Studio
2 16 (7.05%) Team Foundation Server
3 8 (3.52%) Visual Studio Team System
4 5 (2.20%) JIRA
5 3 (1.32%) Selenium
6 2 (0.88%) Git (software)
6 2 (0.88%) Jenkins
7 1 (0.44%) Cucumber
7 1 (0.44%) Introscope
General
1 22 (9.69%) Finance
2 9 (3.96%) Marketing
3 7 (3.08%) Retail
4 4 (1.76%) Manufacturing
5 2 (0.88%) Legal
6 1 (0.44%) Advertising
6 1 (0.44%) Back Office
6 1 (0.44%) Billing
6 1 (0.44%) Local Government
Job Titles
1 75 (33.04%) Developer
2 45 (19.82%) CRM Developer
3 42 (18.50%) Dynamics CRM Developer
4 41 (18.06%) Consultant
5 27 (11.89%) Architect
5 27 (11.89%) CRM Consultant
6 24 (10.57%) Dynamics CRM Consultant
7 22 (9.69%) Analyst
8 21 (9.25%) CRM Manager
9 16 (7.05%) CRM Architect
10 15 (6.61%) Microsoft CRM Consultant
11 14 (6.17%) Microsoft Developer
11 14 (6.17%) Project Manager
12 13 (5.73%) Solutions Architect
13 12 (5.29%) Dynamics CRM Architect
13 12 (5.29%) Programme Manager
14 11 (4.85%) CRM Analyst
15 10 (4.41%) CRM Solutions Architect
16 9 (3.96%) CRM Programme Manager
17 8 (3.52%) Azure Architect
Libraries, Frameworks & Software Standards
1 63 (27.75%) .NET
2 26 (11.45%) HTML
3 21 (9.25%) CSS
4 16 (7.05%) .NET Framework
5 13 (5.73%) LINQ
5 13 (5.73%) WCF
6 9 (3.96%) ASP.NET
7 8 (3.52%) .NET Core
8 7 (3.08%) ASP.NET MVC
8 7 (3.08%) Web Services
9 6 (2.64%) ASP.NET Web API
9 6 (2.64%) REST
10 4 (1.76%) ASP.NET MVC 4
10 4 (1.76%) jQuery
10 4 (1.76%) RESTful
11 3 (1.32%) J2EE
11 3 (1.32%) JSON
11 3 (1.32%) NHibernate
11 3 (1.32%) SOAP
12 2 (0.88%) XML
Miscellaneous
1 5 (2.20%) User Experience
2 4 (1.76%) Data Centre
2 4 (1.76%) Greenfield Project
3 3 (1.32%) Analytical Skills
3 3 (1.32%) Clustering
3 3 (1.32%) Self-Motivation
4 1 (0.44%) Data Structures
4 1 (0.44%) Management Information System
4 1 (0.44%) Mobile App
Operating Systems
1 8 (3.52%) Windows
2 5 (2.20%) MVS
3 4 (1.76%) Windows Server
4 1 (0.44%) VMS
4 1 (0.44%) Windows 10
Processes & Methodologies
1 48 (21.15%) Agile Software Development
2 40 (17.62%) Stakeholder Management
3 35 (15.42%) Migration
4 26 (11.45%) Data Migration
4 26 (11.45%) Workflow
5 23 (10.13%) Unit Testing
6 22 (9.69%) Business Intelligence
6 22 (9.69%) Data Modelling
6 22 (9.69%) MVC
7 21 (9.25%) Project Management
8 15 (6.61%) Scrum
9 14 (6.17%) Customer Requirements
9 14 (6.17%) SDLC
10 13 (5.73%) DevOps
11 12 (5.29%) Validation
12 11 (4.85%) ERP
13 9 (3.96%) Change Management
13 9 (3.96%) Configuration Management
13 9 (3.96%) Problem-Solving
14 8 (3.52%) Single Customer View
Programming Languages
1 42 (18.50%) JavaScript
2 39 (17.18%) C#
3 34 (14.98%) SQL
4 7 (3.08%) Java
5 5 (2.20%) ABAP
5 5 (2.20%) T-SQL
6 3 (1.32%) C
7 2 (0.88%) Apex Code
7 2 (0.88%) PL/SQL
7 2 (0.88%) VB
8 1 (0.44%) PowerShell
8 1 (0.44%) VB.NET
8 1 (0.44%) VB6
Qualifications
1 3 (1.32%) BPSS Clearance
1 3 (1.32%) DBS Check
1 3 (1.32%) ISTQB
2 2 (0.88%) Security Cleared
3 1 (0.44%) APMP
3 1 (0.44%) CGEIT
3 1 (0.44%) CISA
3 1 (0.44%) CISM
3 1 (0.44%) CISSP
3 1 (0.44%) Degree
3 1 (0.44%) ISTQB Foundation Certification
3 1 (0.44%) SC Cleared
Quality Assurance & Compliance
1 4 (1.76%) QA
2 3 (1.32%) GDPR
3 2 (0.88%) Data Quality
4 1 (0.44%) Disclosure Scotland
4 1 (0.44%) ISO/IEC 27001
4 1 (0.44%) PCI DSS
4 1 (0.44%) PMO
System Software
1 5 (2.20%) Active Directory
2 2 (0.88%) Docker
Systems Management
1 3 (1.32%) Microsoft Clustering
2 2 (0.88%) Failover Clustering
3 1 (0.44%) CA Wily
3 1 (0.44%) Single Sign-On
Vendors
1 108 (47.58%) Microsoft
2 13 (5.73%) SAP
3 8 (3.52%) Salesforce.com
4 6 (2.64%) Oracle
5 2 (0.88%) Sitecore
6 1 (0.44%) Fujitsu
6 1 (0.44%) HubSpot