The following table provides summary statistics for contract job vacancies advertised in the West Midlands with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 3 months to 26 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
England / West Midlands
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 37 27 29
Rank change year-on-year -10 +2  
Contract jobs citing CRM 89 163 115
As % of all contract IT jobs advertised in the West Midlands 4.35% 5.46% 4.87%
As % of the Processes & Methodologies category 5.21% 6.61% 6.32%
Number of daily rates quoted 56 101 62
Median daily rate £425 £380 £391
Median daily rate % change year-on-year +11.84% -2.87%  
90% offered a daily rate of more than £250 £275 £289
10% offered a daily rate of more than £535 £500 £534
UK excluding London median daily rate £413 £400 £385
% change year-on-year +3.12% +3.89%  
Number of hourly rates quoted 4 0 0
Median hourly rate £51.00 - -
UK excluding London median hourly rate £35.75 £20.00 £16.00
% change year-on-year +78.75% +25.00%  

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the West Midlands with a requirement for process and methodology skills.

Contract Process & Methodology Skills
West Midlands
Contract job vacancies with a requirement for process and methodology skills 1707 2467 1821
As % of all contract IT job vacancies advertised in the West Midlands 83.51% 82.62% 77.13%
Number of daily rates quoted 1015 1478 1128
Median daily rate £400 £400 £375
Median daily rate % change year-on-year - +6.66%  
90% offered a daily rate of more than £275 £250 £251
10% offered a daily rate of more than £550 £525 £500
UK excluding London median daily rate £415 £400 £380
% change year-on-year +3.75% +5.26%  
Number of hourly rates quoted 70 54 76
Median hourly rate £28.00 £24.00 £25.83
Median hourly rate % change year-on-year +16.66% -7.08%  
90% offered a hourly rate of more than £12.50 £13.00 £15.00
10% offered a hourly rate of more than £52.50 £42.15 £42.75
UK excluding London median hourly rate £34.00 £28.50 £30.00
% change year-on-year +19.29% -5.00%  

CRM
Job Vacancy Trend in the West Midlands

The job posting trend of jobs advertised in the West Midlands citing CRM as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for CRM in the West Midlands

CRM
Contractor Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in the West Midlands.

Contractor daily rate trend for CRM in the West Midlands

CRM
Contractor Daily Rate Histogram in the West Midlands

The daily rate distribution of IT jobs citing CRM in the West Midlands over the 3 months to 26 June 2017.

Contractor daily rate histogram for CRM in the West Midlands

CRM
Contractor Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in the West Midlands.

Contractor hourly rate trend for CRM in the West Midlands

CRM
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the West Midlands region over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwickshire +24 27 £428 -17.78% 5
Birmingham -15 23 £450 +20.00% 20
Coventry -8 7 £475 +25.00% 3
Staffordshire -14 4 £400 +23.07% 4
Worcestershire +10 1 £250 -25.92%
Wolverhampton -1 1 £335 -21.24%
Herefordshire -5 1 - - 2
Shropshire - 1 - - 1
CRM
England

For the 6 months to 26 June 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region with a requirement for CRM.

1 100 (51.28%) Dynamics CRM
2 97 (49.74%) Microsoft
3 71 (36.41%) Agile Software Development
4 40 (20.51%) .NET
5 31 (15.90%) JavaScript
6 28 (14.36%) Finance
7 26 (13.33%) Project Management
7 26 (13.33%) Microsoft Azure
8 25 (12.82%) Migration
9 23 (11.79%) Marketing
10 22 (11.28%) Salesforce.com
11 20 (10.26%) Data Migration
11 20 (10.26%) Scrum
11 20 (10.26%) SAP
12 19 (9.74%) SQL
12 19 (9.74%) HTML
12 19 (9.74%) Advertising
13 18 (9.23%) CSS
13 18 (9.23%) ASP.NET Web API
13 18 (9.23%) Analytical Skills
14 17 (8.72%) Dynamics 365
14 17 (8.72%) Business Intelligence
15 16 (8.21%) C#
16 15 (7.69%) Stakeholder Management
17 14 (7.18%) Automotive
17 14 (7.18%) Visual Studio
17 14 (7.18%) User Experience
18 13 (6.67%) Manufacturing
18 13 (6.67%) WCF
19 12 (6.15%) Workflow

CRM
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (3.59%) SharePoint
2 6 (3.08%) BizTalk Server
2 6 (3.08%) Confluence
3 2 (1.03%) Exchange Server 2007
3 2 (1.03%) MS Exchange
3 2 (1.03%) SAS
4 1 (0.51%) IIS
4 1 (0.51%) MS Project Server
4 1 (0.51%) NServiceBus
4 1 (0.51%) SharePoint 2010
4 1 (0.51%) SharePoint 2013
4 1 (0.51%) Umbraco
Applications
1 6 (3.08%) Microsoft Excel
2 4 (2.05%) Microsoft Office
3 2 (1.03%) Microsoft Project
3 2 (1.03%) MS Visio
4 1 (0.51%) Adobe Captivate
4 1 (0.51%) Microsoft PowerPoint
4 1 (0.51%) S-PLUS
Business Applications
1 100 (51.28%) Dynamics CRM
2 11 (5.64%) SAP CRM
3 5 (2.56%) Dynamics AX
4 4 (2.05%) Salesforce.com CRM
5 2 (1.03%) Dynamics NAV
5 2 (1.03%) Maximo
5 2 (1.03%) SAP SD
5 2 (1.03%) TRIRIGA
6 1 (0.51%) SAP Hybris
6 1 (0.51%) SAP IS-U
6 1 (0.51%) SAP MM
6 1 (0.51%) SAP Oil and Gas
Cloud Services
1 26 (13.33%) Microsoft Azure
2 17 (8.72%) Dynamics 365
3 7 (3.59%) SaaS
4 5 (2.56%) Amazon AWS
4 5 (2.56%) Google Analytics
4 5 (2.56%) Office 365
5 4 (2.05%) IaaS
5 4 (2.05%) PaaS
6 2 (1.03%) Salesforce Sales Cloud
7 1 (0.51%) Oracle CX
7 1 (0.51%) Salesforce Service Cloud
Communications & Networking
1 2 (1.03%) Network Security
1 2 (1.03%) WebEx
2 1 (0.51%) 4G
2 1 (0.51%) BIG-IP
2 1 (0.51%) DHCP
2 1 (0.51%) DNS
2 1 (0.51%) Ethernet
2 1 (0.51%) Firewall
2 1 (0.51%) Internet
2 1 (0.51%) VoIP
2 1 (0.51%) Wireless
Database & Business Intelligence
1 7 (3.59%) SQL Server
2 5 (2.56%) EDRMS
2 5 (2.56%) SQL Server Integration Services
3 4 (2.05%) Relational Database
3 4 (2.05%) SQL Server Reporting Services
4 3 (1.54%) BusinessObjects
4 3 (1.54%) Data Warehouse
4 3 (1.54%) RDBMS
5 2 (1.03%) Data Mart
5 2 (1.03%) Data Mining
5 2 (1.03%) DB2
5 2 (1.03%) Informix
5 2 (1.03%) QlikView
6 1 (0.51%) BusinessObjects Business Intelligence
6 1 (0.51%) Data Lake
6 1 (0.51%) SAP HANA
6 1 (0.51%) SQL Server 2012
6 1 (0.51%) SQL Server 2014
6 1 (0.51%) SQL Server Analysis Services
6 1 (0.51%) SSDT
Development Applications
1 14 (7.18%) Visual Studio
2 12 (6.15%) Visual Studio Team System
3 7 (3.59%) JIRA
4 5 (2.56%) Cucumber
4 5 (2.56%) Team Foundation Server
5 3 (1.54%) SoapUI
5 3 (1.54%) SpecFlow
5 3 (1.54%) TestRail
6 2 (1.03%) Selenium
7 1 (0.51%) JMeter
7 1 (0.51%) MSTest
7 1 (0.51%) NUnit
7 1 (0.51%) ReSharper
7 1 (0.51%) SQL Server Management Studio (SSMS)
General
1 28 (14.36%) Finance
2 23 (11.79%) Marketing
3 19 (9.74%) Advertising
4 14 (7.18%) Automotive
5 13 (6.67%) Manufacturing
6 11 (5.64%) Retail
7 5 (2.56%) Banking
8 4 (2.05%) Local Government
9 3 (1.54%) Telecoms
10 2 (1.03%) Billing
11 1 (0.51%) Dutch Language
11 1 (0.51%) Electronics
11 1 (0.51%) Investment Banking
Job Titles
1 45 (23.08%) Developer
2 43 (22.05%) Analyst
3 30 (15.38%) CRM Developer
4 22 (11.28%) Project Manager
5 21 (10.77%) Consultant
5 21 (10.77%) CRM Analyst
6 20 (10.26%) Business Analyst
6 20 (10.26%) Dynamics CRM Developer
7 17 (8.72%) CRM Consultant
8 15 (7.69%) Microsoft Developer
9 12 (6.15%) CRM Manager
9 12 (6.15%) Test Analyst
10 10 (5.13%) CRM Business Analyst
10 10 (5.13%) CRM Project Manager
10 10 (5.13%) Dynamics CRM Consultant
11 9 (4.62%) Administrator
11 9 (4.62%) Architect
11 9 (4.62%) Salesforce Developer
12 8 (4.10%) Dynamics CRM Project Manager
13 7 (3.59%) Functional Consultant
Libraries, Frameworks & Software Standards
1 40 (20.51%) .NET
2 19 (9.74%) HTML
3 18 (9.23%) ASP.NET Web API
3 18 (9.23%) CSS
4 13 (6.67%) WCF
5 11 (5.64%) .NET Framework
6 10 (5.13%) REST
7 9 (4.62%) ASP.NET
7 9 (4.62%) Visualforce
8 7 (3.59%) jQuery
8 7 (3.59%) SOAP
8 7 (3.59%) Web Services
9 5 (2.56%) ASP.NET MVC
10 3 (1.54%) Gherkin
11 2 (1.03%) Mason
11 2 (1.03%) XML
12 1 (0.51%) JSON
12 1 (0.51%) LINQ
12 1 (0.51%) MSMQ
12 1 (0.51%) RESTful
Miscellaneous
1 18 (9.23%) Analytical Skills
2 14 (7.18%) User Experience
3 7 (3.59%) Management Information System
4 5 (2.56%) Greenfield Project
5 3 (1.54%) Enterprise Software
6 2 (1.03%) Client/Server
6 2 (1.03%) Computer Science
6 2 (1.03%) Data Centre
6 2 (1.03%) EPoS
6 2 (1.03%) Mainframe
6 2 (1.03%) Social Media
7 1 (0.51%) Blog
7 1 (0.51%) Data Structures
7 1 (0.51%) Driving Licence
7 1 (0.51%) e-Learning
7 1 (0.51%) Learning Management System
7 1 (0.51%) Life Science
7 1 (0.51%) NHS
7 1 (0.51%) Virtual Team
7 1 (0.51%) Wiki
Operating Systems
1 4 (2.05%) Windows
2 2 (1.03%) Windows 7
3 1 (0.51%) Linux
3 1 (0.51%) Windows 10
Processes & Methodologies
1 71 (36.41%) Agile Software Development
2 26 (13.33%) Project Management
3 25 (12.82%) Migration
4 20 (10.26%) Data Migration
4 20 (10.26%) Scrum
5 17 (8.72%) Business Intelligence
6 15 (7.69%) Stakeholder Management
7 12 (6.15%) Data Management
7 12 (6.15%) Integration Testing
7 12 (6.15%) SDLC
7 12 (6.15%) Workflow
8 11 (5.64%) Business Analysis
8 11 (5.64%) Change Management
8 11 (5.64%) User Stories
9 10 (5.13%) Business Development
9 10 (5.13%) User Acceptance Testing
10 9 (4.62%) BDD
10 9 (4.62%) Data Modelling
10 9 (4.62%) IT Strategy
11 8 (4.10%) UML
Programming Languages
1 31 (15.90%) JavaScript
2 19 (9.74%) SQL
3 16 (8.21%) C#
4 7 (3.59%) Java
5 5 (2.56%) Python
5 5 (2.56%) Ruby
5 5 (2.56%) Scala
6 3 (1.54%) C
7 2 (1.03%) Apex Code
7 2 (1.03%) PowerShell
8 1 (0.51%) C++
8 1 (0.51%) VB.NET
Qualifications
1 7 (3.59%) Security Cleared
2 6 (3.08%) SC Cleared
3 5 (2.56%) Microsoft Certification
4 4 (2.05%) ISEB
4 4 (2.05%) ISTQB
5 3 (1.54%) Degree
5 3 (1.54%) DV Cleared
6 2 (1.03%) ITIL Certification
7 1 (0.51%) APMP
7 1 (0.51%) BPSS Clearance
7 1 (0.51%) Computer Science Degree
7 1 (0.51%) MCP
7 1 (0.51%) MCSE
7 1 (0.51%) MOS
Quality Assurance & Compliance
1 3 (1.54%) PMO
1 3 (1.54%) QA
2 2 (1.03%) Basel II
3 1 (0.51%) COBIT
3 1 (0.51%) Disclosure Scotland
3 1 (0.51%) SLA
System Software
1 4 (2.05%) Active Directory
Systems Management
1 4 (2.05%) HP Quality Center
2 1 (0.51%) SCCM
Vendors
1 97 (49.74%) Microsoft
2 22 (11.28%) Salesforce.com
3 20 (10.26%) SAP
4 7 (3.59%) Oracle
5 5 (2.56%) Coremetrics
5 5 (2.56%) Google
6 4 (2.05%) HP
6 4 (2.05%) IBM
6 4 (2.05%) MuleSoft
7 3 (1.54%) hybris
8 2 (1.03%) Cisco
8 2 (1.03%) Cognos
8 2 (1.03%) Informatica
8 2 (1.03%) Netezza
8 2 (1.03%) Teradata
9 1 (0.51%) Adobe
9 1 (0.51%) Brocade
9 1 (0.51%) Cincom
9 1 (0.51%) F5
9 1 (0.51%) Remedy
Warwickshire
HAYS INFORMATION TECHNOLOGY
Rate: £400.00 - £450.00 per day
Posted: 3 days ago
Birmingham, West Midlands (County)
Nigel Frank International Ltd
Rate: £400 per day
Posted: 5 days ago
Coventry
FRG Technology Consulting
Rate: £400 - £450 per annum
Posted: 3 days ago
Herefordshire
CPS Group UK
Rate: £375 - £400 per day + Depending on Experience
Posted: 3 days ago
Birmingham, West Midlands (County)
Spring Technology
Posted: 5 days ago
Nuneaton, Warwickshire
X4 Group
Rate: £200 - 225 per day
Posted: 2 days ago
Shrewsbury, Shropshire
Shropshire Council
Posted: 17 days ago