Period
to 22 January 2018

The following table provides summary statistics for permanent job vacancies advertised in Coventry with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 22 January 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
West Midlands > Coventry
6 months to
22 Jan 2018
Same period 2017 Same period 2016
Rank 32 35 29
Rank change year-on-year +3 -6 +15
Permanent jobs citing CRM 87 75 91
As % of all permanent IT jobs advertised in Coventry 6.56% 6.03% 6.71%
As % of the Processes & Methodologies category 7.34% 6.82% 7.81%
Number of salaries quoted 54 40 115
Coventry median annual salary £50,000 £49,500 £55,000
Median salary % change year-on-year +1.01% -10.00% +10.00%
10th Percentile £29,675 £30,825 £45,000
90th Percentile £57,500 £63,750 £70,000
West Midlands median annual salary £42,500 £42,500 £50,000
% change year-on-year - -15.00% +11.11%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Coventry with a requirement for process or methodology skills.

All Process and Methodology Skills
Coventry
Permanent vacancies with a requirement for process or methodology skills 1,185 1,099 1,165
As % of all permanent IT jobs advertised in Coventry 89.37% 88.34% 85.91%
Number of salaries quoted 923 879 976
Coventry median annual salary £45,000 £42,500 £42,500
Median salary % change year-on-year +5.88% - +6.25%
10th Percentile £26,250 £26,250 £26,125
90th Percentile £63,750 £65,000 £62,500
West Midlands median annual salary £41,250 £41,500 £41,500
% change year-on-year -0.60% - +3.75%

CRM
Job Vacancy Trend in Coventry

Job postings citing CRM as a percentage of all IT jobs advertised in Coventry.

Job vacancy trend for CRM in Coventry

CRM
Salary Trend in Coventry

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Coventry.

Salary trend for CRM in Coventry

CRM
Salary Histogram in Coventry

The salary distribution of IT jobs citing CRM in Coventry over the 6 months to 22 January 2018.

Salary histogram for CRM in Coventry

For the 6 months to 22 January 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Coventry region with a requirement for CRM.

1 39 (44.83%) Agile Software Development
2 38 (43.68%) Microsoft
3 37 (42.53%) Dynamics CRM
4 32 (36.78%) JavaScript
5 29 (33.33%) C#
6 27 (31.03%) Git (software)
7 26 (29.89%) Test Automation
7 26 (29.89%) SQL
8 24 (27.59%) .NET
9 21 (24.14%) Retail
10 19 (21.84%) ASP.NET
11 18 (20.69%) SharePoint
11 18 (20.69%) Selenium
11 18 (20.69%) WebDriver
12 17 (19.54%) Microsoft Azure
13 16 (18.39%) Cucumber
13 16 (18.39%) Office 365
13 16 (18.39%) Python
14 15 (17.24%) Migration
15 14 (16.09%) MVC
15 14 (16.09%) Web Development
15 14 (16.09%) .NET Framework
15 14 (16.09%) Analytics
16 13 (14.94%) IaaS
16 13 (14.94%) Robot Framework
16 13 (14.94%) Cross-Browser Testing
16 13 (14.94%) Chatbot
16 13 (14.94%) PaaS
16 13 (14.94%) Test Scripting
16 13 (14.94%) Manual Testing

CRM
Co-occurring IT Skills in Coventry by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (20.69%) SharePoint
2 12 (13.79%) BizTalk Server
3 3 (3.45%) Confluence
4 1 (1.15%) Apache
4 1 (1.15%) Apache Spark
4 1 (1.15%) CMS
4 1 (1.15%) SharePoint Server
4 1 (1.15%) WordPress
Applications
1 13 (14.94%) Chatbot
2 5 (5.75%) Microsoft Excel
3 4 (4.60%) InfoPath
4 1 (1.15%) Microsoft Office
4 1 (1.15%) Microsoft PowerPoint
Business Applications
1 37 (42.53%) Dynamics CRM
2 5 (5.75%) NetSuite
Cloud Services
1 17 (19.54%) Microsoft Azure
2 16 (18.39%) Office 365
3 13 (14.94%) IaaS
3 13 (14.94%) PaaS
4 9 (10.34%) Serverless
5 4 (4.60%) Dynamics 365
6 3 (3.45%) SaaS
7 1 (1.15%) Google Analytics
7 1 (1.15%) Salesforce Service Cloud
Communications & Networking
1 1 (1.15%) SMS
Database & Business Intelligence
1 11 (12.64%) NoSQL
2 8 (9.20%) Data Mining
2 8 (9.20%) MongoDB
2 8 (9.20%) PostgreSQL
3 4 (4.60%) SQL Server
4 3 (3.45%) Cosmos DB
4 3 (3.45%) Data Lake
5 2 (2.30%) Power BI
5 2 (2.30%) SQL Server Analysis Services
5 2 (2.30%) SQL Server Reporting Services
6 1 (1.15%) Big Data
6 1 (1.15%) Data Warehouse
6 1 (1.15%) Hadoop
6 1 (1.15%) MySQL
6 1 (1.15%) Relational Database
6 1 (1.15%) Spark SQL
Development Applications
1 27 (31.03%) Git (software)
2 18 (20.69%) Selenium
2 18 (20.69%) WebDriver
3 16 (18.39%) Cucumber
4 13 (14.94%) Robot Framework
4 13 (14.94%) Visual Studio
4 13 (14.94%) Visual Studio Team System
5 8 (9.20%) Jenkins
6 7 (8.05%) Subversion
7 3 (3.45%) JIRA
8 2 (2.30%) JMeter
8 2 (2.30%) SoapUI
9 1 (1.15%) Eclipse
General
1 21 (24.14%) Retail
2 10 (11.49%) Advertising
3 8 (9.20%) Back Office
4 7 (8.05%) Marketing
5 6 (6.90%) Finance
6 5 (5.75%) Billing
7 4 (4.60%) Legal
8 1 (1.15%) Automotive
Job Titles
1 13 (14.94%) Developer
1 13 (14.94%) Test Automation Engineer
1 13 (14.94%) Test Engineer
2 11 (12.64%) Analyst
2 11 (12.64%) Consultant
3 10 (11.49%) .NET Developer
4 9 (10.34%) Lead Developer
5 8 (9.20%) IT Manager
5 8 (9.20%) Lead .NET Developer
5 8 (9.20%) Python Software Engineer
5 8 (9.20%) Senior Software Engineer
5 8 (9.20%) Software Engineer
6 7 (8.05%) Administrator
6 7 (8.05%) Senior Test Automation Engineer
6 7 (8.05%) Senior Test Engineer
7 6 (6.90%) ASP.NET Developer
7 6 (6.90%) Automation Test Lead
8 5 (5.75%) ASP.NET MVC Developer
8 5 (5.75%) C# .NET Developer
8 5 (5.75%) WCF Developer
Libraries, Frameworks & Software Standards
1 24 (27.59%) .NET
2 19 (21.84%) ASP.NET
3 14 (16.09%) .NET Framework
4 13 (14.94%) CSS
4 13 (14.94%) HTML
5 12 (13.79%) ASP.NET MVC
5 12 (13.79%) ASP.NET Web API
5 12 (13.79%) Entity Framework
5 12 (13.79%) WCF
6 9 (10.34%) JSON
7 8 (9.20%) Django
7 8 (9.20%) Flask
7 8 (9.20%) Natural Language Processing
7 8 (9.20%) Node.js
7 8 (9.20%) React
7 8 (9.20%) RESTful
8 3 (3.45%) AngularJS
8 3 (3.45%) Backbone.js
8 3 (3.45%) KnockoutJS
8 3 (3.45%) SOAP
Miscellaneous
1 11 (12.64%) User Experience
2 8 (9.20%) Linux Command Line
3 5 (5.75%) Computer Science
4 3 (3.45%) Enterprise Software
4 3 (3.45%) Graphic Design
4 3 (3.45%) Private Cloud
5 2 (2.30%) Analytical Skills
6 1 (1.15%) EPoS
6 1 (1.15%) Social Media
Operating Systems
1 8 (9.20%) Linux
2 3 (3.45%) Windows
3 1 (1.15%) Windows Server
Processes & Methodologies
1 39 (44.83%) Agile Software Development
2 26 (29.89%) Test Automation
3 15 (17.24%) Migration
4 14 (16.09%) Analytics
4 14 (16.09%) MVC
4 14 (16.09%) Web Development
5 13 (14.94%) Cross-Browser Testing
5 13 (14.94%) Manual Testing
5 13 (14.94%) Regression Testing
5 13 (14.94%) Test Scripting
6 12 (13.79%) Software Engineering
7 11 (12.64%) Mentoring
7 11 (12.64%) Project Management
7 11 (12.64%) Waterfall
8 10 (11.49%) Continuous Improvement
8 10 (11.49%) ERP
8 10 (11.49%) Presales
8 10 (11.49%) Scrum
8 10 (11.49%) Service Delivery
9 9 (10.34%) User Acceptance Testing
Programming Languages
1 32 (36.78%) JavaScript
2 29 (33.33%) C#
3 26 (29.89%) SQL
4 16 (18.39%) Python
5 13 (14.94%) PowerShell
6 3 (3.45%) T-SQL
7 1 (1.15%) C
7 1 (1.15%) C++
7 1 (1.15%) Java
7 1 (1.15%) MATLAB
7 1 (1.15%) PHP
7 1 (1.15%) VB
7 1 (1.15%) VB.NET
7 1 (1.15%) XPath
Qualifications
1 11 (12.64%) ISTQB
2 10 (11.49%) ISEB
3 5 (5.75%) Degree
4 4 (4.60%) GCFA
4 4 (4.60%) GCFE
5 2 (2.30%) Security Cleared
Quality Assurance & Compliance
1 4 (4.60%) Sarbanes-Oxley
2 3 (3.45%) QA
3 2 (2.30%) PMO
System Software
1 12 (13.79%) Active Directory
2 8 (9.20%) Docker
Systems Management
1 8 (9.20%) Marathon
2 4 (4.60%) EnCase
2 4 (4.60%) FTK
Vendors
1 38 (43.68%) Microsoft
2 9 (10.34%) Salesforce.com
3 5 (5.75%) Epicor
3 5 (5.75%) Infor
3 5 (5.75%) Sage
4 4 (4.60%) Capita
4 4 (4.60%) Cellebrite
5 1 (1.15%) Google
5 1 (1.15%) HubSpot
5 1 (1.15%) Oracle