Period
to 22 January 2019

The following table provides summary statistics for contract job vacancies advertised in Coventry with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 22 January 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
West Midlands > Coventry
6 months to
22 Jan 2019
Same period 2018 Same period 2017
Rank 56 61 53
Rank change year-on-year +5 -8 -10
Contract jobs citing Service Management 22 11 27
As % of all contract IT jobs advertised in Coventry 2.52% 1.47% 2.80%
As % of the Processes & Methodologies category 2.89% 1.72% 3.10%
Number of daily rates quoted 11 4 20
Coventry median daily rate £400 £563 £416
Median daily rate % change year-on-year -28.89% +35.26% -13.36%
10th Percentile £358 £406 £381
90th Percentile £650 £675 £461
West Midlands median daily rate £370 £419 £395
% change year-on-year -11.64% +6.01% -7.06%
Number of hourly rates quoted 0 0 0
Coventry median hourly rate - - -
West Midlands median hourly rate £14.25 £12.38 £14.46
% change year-on-year +15.11% -14.40% +10.78%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Coventry with a requirement for process or methodology skills.

All Process and Methodology Skills
Coventry
Contract vacancies with a requirement for process or methodology skills 762 641 871
As % of all contract IT jobs advertised in Coventry 87.29% 85.47% 90.26%
Number of daily rates quoted 497 430 625
Coventry median daily rate £450 £415 £413
Median daily rate % change year-on-year +8.43% +0.61% +10.00%
10th Percentile £290 £262 £275
90th Percentile £575 £540 £550
West Midlands median daily rate £425 £400 £400
% change year-on-year +6.25% - +6.67%
Number of hourly rates quoted 18 26 23
Coventry median hourly rate £12.96 £22.00 £16.00
Median hourly rate % change year-on-year -41.08% +37.50% -15.79%
10th Percentile £10.88 £11.88 £10.75
90th Percentile £35.75 £37.63 £29.00
West Midlands median hourly rate £16.00 £23.00 £18.94
% change year-on-year -30.43% +21.44% -5.30%

Service Management
Job Vacancy Trend in Coventry

Job postings citing Service Management as a percentage of all IT jobs advertised in Coventry.

Job vacancy trend for Service Management in Coventry

Service Management
Contractor Daily Rate Trend in Coventry

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Coventry.

Contractor daily rate trend for Service Management in Coventry

Service Management
Contractor Daily Rate Histogram in Coventry

The daily rate distribution of IT jobs citing Service Management in Coventry over the 6 months to 22 January 2019.

Contractor daily rate histogram for Service Management in Coventry

Service Management
Contractor Hourly Rate Trend in Coventry

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Coventry.

Contractor hourly rate trend for Service Management in Coventry

For the 6 months to 22 January 2019, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Coventry region with a requirement for Service Management.

1 16 (72.73%) ITIL
2 11 (50.00%) ITSM
3 9 (40.91%) Amazon AWS
3 9 (40.91%) Service Design
4 7 (31.82%) Security Operations
4 7 (31.82%) Security Operations Centre
4 7 (31.82%) Incident Management
4 7 (31.82%) Information Security
4 7 (31.82%) Agile Software Development
4 7 (31.82%) Migration
5 5 (22.73%) Stakeholder Management
6 4 (18.18%) Service Delivery
6 4 (18.18%) Coaching
6 4 (18.18%) Target Operating Model
7 3 (13.64%) Microsoft Azure
7 3 (13.64%) Microsoft
7 3 (13.64%) Active Directory
7 3 (13.64%) Change Management
8 2 (9.09%) Capacity Planning
8 2 (9.09%) Continuous Improvement
8 2 (9.09%) Change Control
8 2 (9.09%) Disaster Recovery
8 2 (9.09%) Firewall
8 2 (9.09%) Scrum
8 2 (9.09%) Business Continuity
8 2 (9.09%) PRINCE2
8 2 (9.09%) Windows
8 2 (9.09%) Mentoring
8 2 (9.09%) Transition Management
8 2 (9.09%) Performance Tuning

Service Management
Co-occurring IT Skills in Coventry by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (4.55%) Microsoft Office
Cloud Services
1 9 (40.91%) Amazon AWS
2 3 (13.64%) Microsoft Azure
3 1 (4.55%) Amazon EC2
3 1 (4.55%) Amazon ELB
3 1 (4.55%) Amazon S3
3 1 (4.55%) AWS CloudFormation
3 1 (4.55%) AWS Lambda
3 1 (4.55%) Cloud Computing
3 1 (4.55%) IaaS
3 1 (4.55%) PaaS
3 1 (4.55%) SaaS
3 1 (4.55%) Serverless
3 1 (4.55%) Virtual Private Cloud
Communications & Networking
1 2 (9.09%) Firewall
2 1 (4.55%) TCP/IP
2 1 (4.55%) WAN
2 1 (4.55%) Wi-Fi
Database & Business Intelligence
1 1 (4.55%) Amazon RDS
1 1 (4.55%) SQL Server
Development Applications
1 1 (4.55%) Visual Studio Team System
General
1 1 (4.55%) Aerospace
1 1 (4.55%) Finance
Job Titles
1 4 (18.18%) Analyst
2 3 (13.64%) Service Manager
3 2 (9.09%) Agile Coach
3 2 (9.09%) Agile Scrum Master
3 2 (9.09%) Change Analyst
3 2 (9.09%) Consultant
3 2 (9.09%) Digital Agile Coach
3 2 (9.09%) Digital Transformation
3 2 (9.09%) IT Analyst
3 2 (9.09%) Scrum Master
3 2 (9.09%) Senior Analyst
3 2 (9.09%) Senior Change Analyst
3 2 (9.09%) Service Analyst
3 2 (9.09%) Service Transition Analyst
3 2 (9.09%) Transition Analyst
4 1 (4.55%) Agile Delivery Manager
4 1 (4.55%) Cloud Engineer
4 1 (4.55%) Integration Manager
4 1 (4.55%) Release Manager
4 1 (4.55%) Solutions Architect
Miscellaneous
1 7 (31.82%) Security Operations Centre
Operating Systems
1 2 (9.09%) Windows
2 1 (4.55%) Linux
2 1 (4.55%) Windows 7
Processes & Methodologies
1 16 (72.73%) ITIL
2 11 (50.00%) ITSM
3 9 (40.91%) Service Design
4 7 (31.82%) Agile Software Development
4 7 (31.82%) Incident Management
4 7 (31.82%) Information Security
4 7 (31.82%) Migration
4 7 (31.82%) Security Operations
5 5 (22.73%) Stakeholder Management
6 4 (18.18%) Coaching
6 4 (18.18%) Service Delivery
6 4 (18.18%) Target Operating Model
7 3 (13.64%) Change Management
8 2 (9.09%) Business Continuity
8 2 (9.09%) Disaster Recovery
8 2 (9.09%) Mentoring
8 2 (9.09%) Performance Tuning
8 2 (9.09%) PRINCE2
8 2 (9.09%) Scrum
8 2 (9.09%) Transition Management
Programming Languages
1 1 (4.55%) SQL
Quality Assurance & Compliance
1 1 (4.55%) QA
System Software
1 3 (13.64%) Active Directory
2 1 (4.55%) Hyper-V
2 1 (4.55%) VMware Infrastructure
Systems Management
1 1 (4.55%) SCCM
1 1 (4.55%) SCOM
1 1 (4.55%) SCVMM
Vendors
1 3 (13.64%) Microsoft
2 1 (4.55%) AppDynamics
2 1 (4.55%) BMC
2 1 (4.55%) CheckPoint
2 1 (4.55%) Citrix
2 1 (4.55%) F5
2 1 (4.55%) Infoblox
2 1 (4.55%) Oracle
2 1 (4.55%) ServiceNow
2 1 (4.55%) SolarWinds
2 1 (4.55%) VMware