Period
to 18 October 2018

The following table provides summary statistics for contract job vacancies advertised in Coventry with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 18 October 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
West Midlands > Coventry
6 months to
18 Oct 2018
Same period 2017 Same period 2016
Rank 56 43 72
Rank change year-on-year -13 +29 -37
Contract jobs citing Service Management 22 15 10
As % of all contract IT jobs advertised in Coventry 2.53% 2.19% 1.02%
As % of the Processes & Methodologies category 3.04% 2.61% 1.15%
Number of daily rates quoted 14 7 9
Coventry median daily rate £463 £475 £400
Median daily rate % change year-on-year -2.63% +18.75% -19.19%
10th Percentile £248 £350 £307
90th Percentile £646 £675 £503
West Midlands median daily rate £425 £438 £390
% change year-on-year -2.86% +12.18% -2.50%
Number of hourly rates quoted 1 0 0
Coventry median hourly rate £14.78 - -
West Midlands median hourly rate £16.00 £12.75 £15.50
% change year-on-year +25.49% -17.74% -29.55%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Coventry with a requirement for process or methodology skills.

All Process and Methodology Skills
Coventry
Contract vacancies with a requirement for process or methodology skills 724 574 870
As % of all contract IT jobs advertised in Coventry 83.22% 83.92% 88.69%
Number of daily rates quoted 461 389 583
Coventry median daily rate £450 £413 £400
Median daily rate % change year-on-year +9.09% +3.13% +6.67%
10th Percentile £275 £236 £300
90th Percentile £575 £538 £540
West Midlands median daily rate £425 £400 £400
% change year-on-year +6.25% - +6.67%
Number of hourly rates quoted 34 27 19
Coventry median hourly rate £14.25 £22.50 £15.00
Median hourly rate % change year-on-year -36.67% +50.00% -21.05%
10th Percentile £11.95 £10.95 £11.45
90th Percentile £38.75 £46.25 £39.00
West Midlands median hourly rate £15.00 £23.48 £17.50
% change year-on-year -36.12% +34.17% -18.60%

Service Management
Job Vacancy Trend in Coventry

Job postings citing Service Management as a percentage of all IT jobs advertised in Coventry.

Job vacancy trend for Service Management in Coventry

Service Management
Contractor Daily Rate Trend in Coventry

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Coventry.

Contractor daily rate trend for Service Management in Coventry

Service Management
Contractor Daily Rate Histogram in Coventry

The daily rate distribution of IT jobs citing Service Management in Coventry over the 6 months to 18 October 2018.

Contractor daily rate histogram for Service Management in Coventry

Service Management
Contractor Hourly Rate Trend in Coventry

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Coventry.

Contractor hourly rate trend for Service Management in Coventry

For the 6 months to 18 October 2018, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Coventry region with a requirement for Service Management.

1 10 (45.45%) ITIL
2 9 (40.91%) Agile Software Development
3 8 (36.36%) Service Delivery
4 7 (31.82%) ITSM
5 6 (27.27%) Stakeholder Management
6 5 (22.73%) Migration
6 5 (22.73%) Scrum
6 5 (22.73%) Windows
6 5 (22.73%) Microsoft
6 5 (22.73%) Service Design
7 4 (18.18%) Acceptance Criteria
7 4 (18.18%) Coaching
7 4 (18.18%) Active Directory
7 4 (18.18%) Supplier Management
8 3 (13.64%) Finance
8 3 (13.64%) CRM
8 3 (13.64%) Continuous Improvement
8 3 (13.64%) BPSS Clearance
9 2 (9.09%) Security Operations
9 2 (9.09%) Security Operations Centre
9 2 (9.09%) Decision-Making
9 2 (9.09%) IT Strategy
9 2 (9.09%) Strategic Thinking
9 2 (9.09%) Disclosure Scotland
9 2 (9.09%) Office 365
9 2 (9.09%) Information Security
9 2 (9.09%) Windows 10
9 2 (9.09%) Skype
9 2 (9.09%) Windows Server 2012
9 2 (9.09%) IaaS

Service Management
Co-occurring IT Skills in Coventry by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (9.09%) SharePoint
2 1 (4.55%) Exchange Server 2010
2 1 (4.55%) MS Exchange
2 1 (4.55%) Skype for Business
Business Applications
1 1 (4.55%) Dynamics CRM
1 1 (4.55%) Oracle CRM
Cloud Services
1 2 (9.09%) Amazon AWS
1 2 (9.09%) IaaS
1 2 (9.09%) Microsoft Azure
1 2 (9.09%) Office 365
1 2 (9.09%) SaaS
2 1 (4.55%) Cloud Computing
2 1 (4.55%) OneDrive
2 1 (4.55%) Oracle Service Cloud
2 1 (4.55%) PaaS
2 1 (4.55%) Yammer
Communications & Networking
1 2 (9.09%) Skype
1 2 (9.09%) Wi-Fi
2 1 (4.55%) TCP/IP
2 1 (4.55%) Unified Communications
2 1 (4.55%) Wireless
Database & Business Intelligence
1 2 (9.09%) SQL Server
2 1 (4.55%) SQL Server 2008
Development Applications
1 1 (4.55%) Team Foundation Server
1 1 (4.55%) Visual Studio
General
1 3 (13.64%) Finance
2 1 (4.55%) Aerospace
2 1 (4.55%) Marketing
Job Titles
1 7 (31.82%) Service Manager
2 4 (18.18%) Agile Scrum Master
2 4 (18.18%) IT Manager
2 4 (18.18%) IT Services Manager
2 4 (18.18%) Scrum Master
3 3 (13.64%) Agile Coach
3 3 (13.64%) Digital Agile Coach
3 3 (13.64%) Digital Transformation
4 2 (9.09%) Architect
4 2 (9.09%) Service Assurance Manager
5 1 (4.55%) Analyst
5 1 (4.55%) CRM Manager
5 1 (4.55%) Enterprise Architect
5 1 (4.55%) Infrastructure Project Leader
5 1 (4.55%) Procurement Manager
5 1 (4.55%) Project Leader
5 1 (4.55%) Service Analyst
5 1 (4.55%) Service Desk Analyst
5 1 (4.55%) Service Integration Manager
5 1 (4.55%) Solutions Architect
Libraries, Frameworks & Software Standards
1 1 (4.55%) .NET
1 1 (4.55%) COM
Miscellaneous
1 2 (9.09%) Security Operations Centre
2 1 (4.55%) Data Centre
2 1 (4.55%) Fat Client
2 1 (4.55%) Management Information System
2 1 (4.55%) PKI
2 1 (4.55%) Public Cloud
2 1 (4.55%) Thin Client
2 1 (4.55%) User Experience
Operating Systems
1 5 (22.73%) Windows
2 2 (9.09%) Windows 10
2 2 (9.09%) Windows 7
2 2 (9.09%) Windows Server 2012
3 1 (4.55%) Windows Server
3 1 (4.55%) Windows Server 2008
Processes & Methodologies
1 10 (45.45%) ITIL
2 9 (40.91%) Agile Software Development
3 8 (36.36%) Service Delivery
4 7 (31.82%) ITSM
5 6 (27.27%) Stakeholder Management
6 5 (22.73%) Migration
6 5 (22.73%) Scrum
6 5 (22.73%) Service Design
7 4 (18.18%) Acceptance Criteria
7 4 (18.18%) Coaching
7 4 (18.18%) Supplier Management
8 3 (13.64%) Continuous Improvement
8 3 (13.64%) CRM
9 2 (9.09%) Decision-Making
9 2 (9.09%) Incident Management
9 2 (9.09%) Information Security
9 2 (9.09%) IT Strategy
9 2 (9.09%) Performance Monitoring
9 2 (9.09%) Security Operations
9 2 (9.09%) Strategic Thinking
Programming Languages
1 2 (9.09%) SQL
2 1 (4.55%) C#
2 1 (4.55%) T-SQL
Qualifications
1 3 (13.64%) BPSS Clearance
2 2 (9.09%) Security Cleared
3 1 (4.55%) Degree
3 1 (4.55%) SC Cleared
Quality Assurance & Compliance
1 2 (9.09%) Disclosure Scotland
1 2 (9.09%) SLA
2 1 (4.55%) QA
System Software
1 4 (18.18%) Active Directory
2 1 (4.55%) Docker
2 1 (4.55%) VMware Infrastructure
2 1 (4.55%) vSphere
Systems Management
1 2 (9.09%) SCCM
2 1 (4.55%) Microsoft Intune
2 1 (4.55%) WSUS
Vendors
1 5 (22.73%) Microsoft
2 2 (9.09%) Apple
2 2 (9.09%) Avaya
2 2 (9.09%) Citrix
2 2 (9.09%) HP
3 1 (4.55%) Oracle
3 1 (4.55%) VMware