Period
to 17 February 2018

The following table provides summary statistics for contract job vacancies advertised in Coventry with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 17 February 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
West Midlands > Coventry
6 months to
17 Feb 2018
Same period 2017 Same period 2016
Rank 59 42 48
Rank change year-on-year -17 +6 -6
Contract jobs citing Service Management 12 38 15
As % of all contract IT jobs advertised in Coventry 1.61% 3.97% 2.04%
As % of the Processes & Methodologies category 1.89% 4.40% 2.41%
Number of daily rates quoted 5 32 17
Coventry median daily rate £388 £416 £475
Median daily rate % change year-on-year -6.82% -12.45% +15.15%
10th Percentile £370 £298 £400
90th Percentile £459 £500 £638
West Midlands median daily rate £411 £413 £400
% change year-on-year -0.30% +3.13% +33.33%
Number of hourly rates quoted 0 0 0
Coventry median hourly rate - - -
West Midlands median hourly rate £12.75 £16.75 £15.00
% change year-on-year -23.88% +11.67% +14.90%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Coventry with a requirement for process or methodology skills.

All Process and Methodology Skills
Coventry
Contract vacancies with a requirement for process or methodology skills 634 863 622
As % of all contract IT jobs advertised in Coventry 84.99% 90.27% 84.63%
Number of daily rates quoted 426 632 408
Coventry median daily rate £425 £425 £388
Median daily rate % change year-on-year - +9.68% +10.71%
10th Percentile £271 £280 £258
90th Percentile £540 £550 £546
West Midlands median daily rate £401 £400 £388
% change year-on-year +0.13% +3.23% +6.90%
Number of hourly rates quoted 24 26 17
Coventry median hourly rate £22.00 £16.25 £19.00
Median hourly rate % change year-on-year +35.38% -14.47% -15.56%
10th Percentile £11.63 £10.75 £11.08
90th Percentile £39.18 £32.50 £44.25
West Midlands median hourly rate £24.98 £21.50 £20.00
% change year-on-year +16.19% +7.50% -10.81%

Service Management
Job Vacancy Trend in Coventry

Job postings citing Service Management as a percentage of all IT jobs advertised in Coventry.

Job vacancy trend for Service Management in Coventry

Service Management
Contractor Daily Rate Trend in Coventry

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Coventry.

Contractor daily rate trend for Service Management in Coventry

Service Management
Contractor Hourly Rate Trend in Coventry

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Coventry.

Contractor hourly rate trend for Service Management in Coventry

For the 6 months to 17 February 2018, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Coventry region with a requirement for Service Management.

1 9 (75.00%) Microsoft
2 7 (58.33%) Active Directory
2 7 (58.33%) ITIL
3 5 (41.67%) Windows
3 5 (41.67%) PowerShell
4 4 (33.33%) SCCM
4 4 (33.33%) Microsoft Azure
4 4 (33.33%) .NET
4 4 (33.33%) SQL Server
4 4 (33.33%) C#
4 4 (33.33%) SQL
4 4 (33.33%) ITSM
4 4 (33.33%) Agile Software Development
5 3 (25.00%) Migration
5 3 (25.00%) Continuous Improvement
5 3 (25.00%) PaaS
5 3 (25.00%) Service Design
5 3 (25.00%) Change Management
6 2 (16.67%) Continuous Deployment
6 2 (16.67%) Docker
6 2 (16.67%) DevOps
6 2 (16.67%) ITIL Foundation Certificate
6 2 (16.67%) Mentoring
6 2 (16.67%) User Experience
6 2 (16.67%) Continuous Delivery
6 2 (16.67%) Public Cloud
6 2 (16.67%) Windows 10
6 2 (16.67%) Windows Server
6 2 (16.67%) Azure SQL Database
6 2 (16.67%) SAP Data Services

Service Management
Co-occurring IT Skills in Coventry by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (16.67%) Tomcat
2 1 (8.33%) MS Exchange
2 1 (8.33%) SharePoint
Applications
1 2 (16.67%) Microsoft Office
Cloud Services
1 4 (33.33%) Microsoft Azure
2 3 (25.00%) PaaS
3 1 (8.33%) Cloud Computing
3 1 (8.33%) IaaS
3 1 (8.33%) SaaS
Communications & Networking
1 1 (8.33%) Internet
1 1 (8.33%) Skype
1 1 (8.33%) SMS
Database & Business Intelligence
1 4 (33.33%) SQL Server
2 2 (16.67%) Azure SQL Database
2 2 (16.67%) BusinessObjects
2 2 (16.67%) SAP Data Services
Development Applications
1 2 (16.67%) Team Foundation Server
1 2 (16.67%) Visual Studio
General
1 2 (16.67%) Finance
1 2 (16.67%) Marketing
Job Titles
1 3 (25.00%) Architect
2 2 (16.67%) .NET Architect
2 2 (16.67%) Applications Architect
2 2 (16.67%) Azure Architect
2 2 (16.67%) C# Architect
2 2 (16.67%) DevOps Engineer
2 2 (16.67%) Project Manager
2 2 (16.67%) Technical Specialist
3 1 (8.33%) Analyst
3 1 (8.33%) ITIL Manager
3 1 (8.33%) ITIL Project Manager
3 1 (8.33%) ITIL Service Manager
3 1 (8.33%) ITSM Project Manager
3 1 (8.33%) Service Analyst
3 1 (8.33%) Service Architect
3 1 (8.33%) Service Desk Analyst
3 1 (8.33%) Service Management Manager
3 1 (8.33%) Service Management Project Manager
Libraries, Frameworks & Software Standards
1 4 (33.33%) .NET
2 2 (16.67%) Software Packaging
Miscellaneous
1 2 (16.67%) Management Information System
1 2 (16.67%) Public Cloud
1 2 (16.67%) User Experience
Operating Systems
1 5 (41.67%) Windows
2 2 (16.67%) Windows 10
2 2 (16.67%) Windows 7
2 2 (16.67%) Windows Server
2 2 (16.67%) Windows Server 2012
Processes & Methodologies
1 7 (58.33%) ITIL
2 4 (33.33%) Agile Software Development
2 4 (33.33%) ITSM
3 3 (25.00%) Change Management
3 3 (25.00%) Continuous Improvement
3 3 (25.00%) Migration
3 3 (25.00%) Service Design
4 2 (16.67%) Asset Management
4 2 (16.67%) Change Control
4 2 (16.67%) Continuous Delivery
4 2 (16.67%) Continuous Deployment
4 2 (16.67%) Continuous Integration
4 2 (16.67%) Data Migration
4 2 (16.67%) DevOps
4 2 (16.67%) Identity Management
4 2 (16.67%) ITIL V3
4 2 (16.67%) Mentoring
4 2 (16.67%) Open Source
4 2 (16.67%) Service Delivery
4 2 (16.67%) Technical Architecture
Programming Languages
1 5 (41.67%) PowerShell
2 4 (33.33%) C#
2 4 (33.33%) SQL
3 2 (16.67%) T-SQL
4 1 (8.33%) C
Qualifications
1 2 (16.67%) ITIL Foundation Certificate
1 2 (16.67%) SC Cleared
1 2 (16.67%) Security Cleared
2 1 (8.33%) Degree
Quality Assurance & Compliance
1 1 (8.33%) ISO/IEC 20000
System Software
1 7 (58.33%) Active Directory
2 2 (16.67%) Docker
2 2 (16.67%) Microsoft App-V
2 2 (16.67%) XenApp
2 2 (16.67%) XenDesktop
Systems Management
1 4 (33.33%) SCCM
2 2 (16.67%) WSUS
3 1 (8.33%) Tivoli Storage Manager
Vendors
1 9 (75.00%) Microsoft
2 2 (16.67%) Citrix
2 2 (16.67%) SAP
3 1 (8.33%) Capita
3 1 (8.33%) ServiceNow