Period
to 27 May 2018

The following table provides summary statistics for contract job vacancies advertised in Coventry with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 27 May 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
West Midlands > Coventry
6 months to
27 May 2018
Same period 2017 Same period 2016
Rank 50 31 47
Rank change year-on-year -19 +16 -12
Contract jobs citing Service Management 23 35 19
As % of all contract IT jobs advertised in Coventry 2.87% 5.37% 2.55%
As % of the Processes & Methodologies category 3.34% 6.21% 2.97%
Number of daily rates quoted 11 27 17
Coventry median daily rate £425 £413 £480
Median daily rate % change year-on-year +3.03% -14.06% +84.62%
10th Percentile £370 £295 £426
90th Percentile £575 £493 £530
West Midlands median daily rate £428 £424 £400
% change year-on-year +0.88% +5.94% +39.13%
Number of hourly rates quoted 0 1 0
Coventry median hourly rate - £9.30 -
West Midlands median hourly rate £35.00 £16.75 £17.00
% change year-on-year +108.96% -1.47% +30.22%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Coventry with a requirement for process or methodology skills.

All Process and Methodology Skills
Coventry
Contract vacancies with a requirement for process or methodology skills 689 564 639
As % of all contract IT jobs advertised in Coventry 86.02% 86.50% 85.89%
Number of daily rates quoted 448 394 397
Coventry median daily rate £425 £413 £400
Median daily rate % change year-on-year +3.03% +3.13% +15.11%
10th Percentile £286 £263 £263
90th Percentile £550 £538 £502
West Midlands median daily rate £425 £400 £398
% change year-on-year +6.25% +0.63% +8.90%
Number of hourly rates quoted 24 32 15
Coventry median hourly rate £14.25 £19.50 £13.50
Median hourly rate % change year-on-year -26.92% +44.44% -33.56%
10th Percentile £13.00 £11.38 £11.08
90th Percentile £29.84 £34.50 £37.80
West Midlands median hourly rate £15.50 £21.50 £17.27
% change year-on-year -27.91% +24.51% -24.92%

Service Management
Job Vacancy Trend in Coventry

Job postings citing Service Management as a percentage of all IT jobs advertised in Coventry.

Job vacancy trend for Service Management in Coventry

Service Management
Contractor Daily Rate Trend in Coventry

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Coventry.

Contractor daily rate trend for Service Management in Coventry

Service Management
Contractor Daily Rate Histogram in Coventry

The daily rate distribution of IT jobs citing Service Management in Coventry over the 6 months to 27 May 2018.

Contractor daily rate histogram for Service Management in Coventry

Service Management
Contractor Hourly Rate Trend in Coventry

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Coventry.

Contractor hourly rate trend for Service Management in Coventry

For the 6 months to 27 May 2018, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Coventry region with a requirement for Service Management.

1 15 (65.22%) ITIL
2 12 (52.17%) Microsoft
3 9 (39.13%) Active Directory
3 9 (39.13%) ITSM
3 9 (39.13%) Agile Software Development
4 8 (34.78%) Stakeholder Management
4 8 (34.78%) Windows
4 8 (34.78%) Service Design
5 7 (30.43%) SCCM
6 6 (26.09%) PowerShell
6 6 (26.09%) SQL Server
7 5 (21.74%) DevOps
7 5 (21.74%) Windows 10
8 4 (17.39%) Microsoft Azure
8 4 (17.39%) Continuous Improvement
8 4 (17.39%) Windows Server 2012
8 4 (17.39%) ServiceNow
8 4 (17.39%) Security Cleared
8 4 (17.39%) SQL
8 4 (17.39%) Service Delivery
8 4 (17.39%) Migration
9 3 (13.04%) Project Management
9 3 (13.04%) Finance
9 3 (13.04%) T-SQL
9 3 (13.04%) .NET
9 3 (13.04%) C#
9 3 (13.04%) Visual Studio
9 3 (13.04%) CRM
9 3 (13.04%) SharePoint
9 3 (13.04%) Citrix

Service Management
Co-occurring IT Skills in Coventry by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (13.04%) SharePoint
2 2 (8.70%) Tomcat
3 1 (4.35%) Exchange Server 2010
3 1 (4.35%) MS Exchange
3 1 (4.35%) Skype for Business
Applications
1 2 (8.70%) Microsoft Office
Business Applications
1 1 (4.35%) Dynamics CRM
1 1 (4.35%) Oracle CRM
Cloud Services
1 4 (17.39%) Microsoft Azure
2 3 (13.04%) IaaS
2 3 (13.04%) Office 365
2 3 (13.04%) SaaS
3 2 (8.70%) Cloud Computing
3 2 (8.70%) OneDrive
3 2 (8.70%) PaaS
3 2 (8.70%) Yammer
4 1 (4.35%) Oracle Service Cloud
Communications & Networking
1 3 (13.04%) Skype
2 2 (8.70%) Wireless
3 1 (4.35%) Unified Communications
3 1 (4.35%) Wi-Fi
Database & Business Intelligence
1 6 (26.09%) SQL Server
2 2 (8.70%) BusinessObjects
2 2 (8.70%) Relational Database
2 2 (8.70%) SAP Data Services
3 1 (4.35%) SQL Server 2008
Development Applications
1 3 (13.04%) Team Foundation Server
1 3 (13.04%) Visual Studio
General
1 3 (13.04%) Finance
2 1 (4.35%) Marketing
Job Titles
1 4 (17.39%) Architect
1 4 (17.39%) Service Manager
2 3 (13.04%) Analyst
2 3 (13.04%) DevOps Engineer
2 3 (13.04%) IT Manager
2 3 (13.04%) IT Services Manager
2 3 (13.04%) Service Analyst
3 2 (8.70%) Solutions Architect
3 2 (8.70%) Technical Specialist
4 1 (4.35%) Business Process Analyst
4 1 (4.35%) Developer
4 1 (4.35%) Enterprise Architect
4 1 (4.35%) Infrastructure Engineer
4 1 (4.35%) Infrastructure Services Engineer
4 1 (4.35%) ITIL Manager
4 1 (4.35%) Process Analyst
4 1 (4.35%) Project Leader
4 1 (4.35%) Service Design Analyst
4 1 (4.35%) ServiceNow Developer
4 1 (4.35%) Services Delivery Analyst
Libraries, Frameworks & Software Standards
1 3 (13.04%) .NET
2 2 (8.70%) LDAP
2 2 (8.70%) Software Packaging
Miscellaneous
1 3 (13.04%) Public Cloud
1 3 (13.04%) User Experience
2 2 (8.70%) PKI
3 1 (4.35%) Data Centre
3 1 (4.35%) Fat Client
3 1 (4.35%) Management Information System
3 1 (4.35%) Thin Client
Operating Systems
1 8 (34.78%) Windows
2 5 (21.74%) Windows 10
3 4 (17.39%) Windows Server 2012
4 3 (13.04%) Windows 7
4 3 (13.04%) Windows Server
5 1 (4.35%) Windows Server 2008
Processes & Methodologies
1 15 (65.22%) ITIL
2 9 (39.13%) Agile Software Development
2 9 (39.13%) ITSM
3 8 (34.78%) Service Design
3 8 (34.78%) Stakeholder Management
4 5 (21.74%) DevOps
5 4 (17.39%) Continuous Improvement
5 4 (17.39%) Migration
5 4 (17.39%) Service Delivery
6 3 (13.04%) Continuous Deployment
6 3 (13.04%) Continuous Integration
6 3 (13.04%) CRM
6 3 (13.04%) IT Strategy
6 3 (13.04%) ITIL V3
6 3 (13.04%) Mentoring
6 3 (13.04%) Open Source
6 3 (13.04%) Project Management
6 3 (13.04%) Test Automation
7 2 (8.70%) Decision-Making
7 2 (8.70%) Translating Business Requirements
Programming Languages
1 6 (26.09%) PowerShell
2 4 (17.39%) SQL
3 3 (13.04%) C#
3 3 (13.04%) T-SQL
4 2 (8.70%) C
4 2 (8.70%) Shell Script
Qualifications
1 4 (17.39%) Security Cleared
2 3 (13.04%) SC Cleared
3 2 (8.70%) ITIL Certification
3 2 (8.70%) ITIL Foundation Certificate
4 1 (4.35%) Degree
Quality Assurance & Compliance
1 2 (8.70%) SLA
2 1 (4.35%) ISO/IEC 20000
System Software
1 9 (39.13%) Active Directory
2 3 (13.04%) Docker
3 2 (8.70%) Microsoft App-V
3 2 (8.70%) XenApp
3 2 (8.70%) XenDesktop
4 1 (4.35%) VMware Infrastructure
4 1 (4.35%) vSphere
Systems Management
1 7 (30.43%) SCCM
2 3 (13.04%) WSUS
3 2 (8.70%) Microsoft Intune
3 2 (8.70%) Single Sign-On
4 1 (4.35%) SCOM
4 1 (4.35%) SCOrch
4 1 (4.35%) Tivoli Storage Manager
Vendors
1 12 (52.17%) Microsoft
2 4 (17.39%) ServiceNow
3 3 (13.04%) Citrix
4 2 (8.70%) Apple
4 2 (8.70%) SAP
5 1 (4.35%) Avaya
5 1 (4.35%) BMC
5 1 (4.35%) Capita
5 1 (4.35%) Oracle
5 1 (4.35%) VMware