The following table provides summary statistics for contract job vacancies advertised in Coventry with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 3 months to 28 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
West Midlands / Coventry
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 27 31 33
Rank change year-on-year +4 +2  
Contract jobs citing Service Management 16 13 4
As % of all contract IT jobs advertised in Coventry 4.56% 3.59% 1.27%
As % of the Processes & Methodologies category 5.30% 4.35% 1.69%
Number of daily rates quoted 13 11 4
Median daily rate £410 £480 £260
Median daily rate % change year-on-year -14.58% +84.61%  
UK excluding London median daily rate £405 £395 £355
% change year-on-year +2.53% +11.26%  
Number of hourly rates quoted 1 0 0
Median hourly rate £9.30 - -
UK excluding London median hourly rate £15.95 £14.00 £13.35
% change year-on-year +13.92% +4.86%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Coventry with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Coventry
Contract job vacancies with a requirement for process and methodology skills 302 299 237
As % of all contract IT job vacancies advertised in Coventry 86.04% 82.60% 75.48%
Number of daily rates quoted 208 200 127
Median daily rate £445 £425 £375
Median daily rate % change year-on-year +4.70% +13.33%  
90% offered a daily rate of more than £303 £300 £260
10% offered a daily rate of more than £525 £500 £550
UK excluding London median daily rate £410 £400 £396
% change year-on-year +2.50% +1.01%  
Number of hourly rates quoted 14 5 12
Median hourly rate £18.00 £19.00 £22.50
Median hourly rate % change year-on-year -5.26% -15.55%  
90% offered a hourly rate of more than £15.00 £13.70 £11.00
10% offered a hourly rate of more than £58.00 £35.00 £36.50
UK excluding London median hourly rate £36.00 £38.50 £30.20
% change year-on-year -6.49% +27.48%  

Service Management
Job Vacancy Trend in Coventry

The job posting trend of jobs advertised in Coventry citing Service Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Coventry

Service Management
Contractor Daily Rate Trend in Coventry

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Coventry.

Contractor daily rate trend for Service Management in Coventry

Service Management
Contractor Daily Rate Histogram in Coventry

The daily rate distribution of IT jobs citing Service Management in Coventry over the 3 months to 28 March 2017.

Contractor daily rate histogram for Service Management in Coventry

Service Management
Contractor Hourly Rate Trend in Coventry

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Coventry.

Contractor hourly rate trend for Service Management in Coventry

For the 6 months to 28 March 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Coventry region with a requirement for Service Management.

1 16 (39.02%) Project Management
2 15 (36.59%) Finance
3 14 (34.15%) Migration
3 14 (34.15%) Information Assurance
4 12 (29.27%) ITIL
5 10 (24.39%) Service Delivery
6 9 (21.95%) Risk Management
7 8 (19.51%) Programme Management
8 7 (17.07%) Business Continuity
8 7 (17.07%) Information Security
8 7 (17.07%) Root Cause Analysis
8 7 (17.07%) Incident Management
8 7 (17.07%) RMADS
8 7 (17.07%) Cybersecurity
9 6 (14.63%) Transition Management
9 6 (14.63%) ITSM
10 5 (12.20%) CMS
10 5 (12.20%) Content Management
10 5 (12.20%) Data Analysis
10 5 (12.20%) Systems Analysis
10 5 (12.20%) Agile Software Development
10 5 (12.20%) Change Management
10 5 (12.20%) Data Modelling
10 5 (12.20%) Business Intelligence
10 5 (12.20%) Test Strategy
10 5 (12.20%) Business Analytics
10 5 (12.20%) Analytics
10 5 (12.20%) Master Data Management
10 5 (12.20%) Team Foundation Server
10 5 (12.20%) Test Scripting

Service Management
Co-occurring IT Skills in Coventry by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (12.20%) CMS
2 3 (7.32%) Blackberry Enterprise Server
2 3 (7.32%) SharePoint
Applications
1 1 (2.44%) MS Excel
1 1 (2.44%) MS PowerPoint
Business Applications
1 1 (2.44%) Remedy ITSM
Communications & Networking
1 5 (12.20%) Network Security
2 2 (4.88%) Skype
Development Applications
1 5 (12.20%) Team Foundation Server
General
1 15 (36.59%) Finance
2 3 (7.32%) Manufacturing
3 2 (4.88%) Legal
4 1 (2.44%) Advertising
4 1 (2.44%) Automotive
4 1 (2.44%) Law
Job Titles
1 8 (19.51%) Project Manager
1 8 (19.51%) Service Manager
2 7 (17.07%) Analyst
2 7 (17.07%) Security Manager
2 7 (17.07%) Transition Manager
3 6 (14.63%) Operational Security Manager
3 6 (14.63%) Security Operations Manager
3 6 (14.63%) Service Transition Manager
4 5 (12.20%) Business Systems Analyst
4 5 (12.20%) Junior
4 5 (12.20%) Junior Project Manager
4 5 (12.20%) Systems Analyst
5 4 (9.76%) Contracts Manager
5 4 (9.76%) IT Manager
6 2 (4.88%) Architect
6 2 (4.88%) Commercial Analyst
6 2 (4.88%) Public Sector Project Manager
6 2 (4.88%) Technical Analyst
6 2 (4.88%) Video Conferencing Project Manager
7 1 (2.44%) Service Desk Support
Miscellaneous
1 5 (12.20%) Data Structures
2 3 (7.32%) Handset
3 2 (4.88%) Data Centre
3 2 (4.88%) Mainframe
3 2 (4.88%) Video Conferencing
4 1 (2.44%) Blackberry
4 1 (2.44%) PMI
Operating Systems
1 1 (2.44%) Windows
Processes & Methodologies
1 16 (39.02%) Project Management
2 14 (34.15%) Information Assurance
2 14 (34.15%) Migration
3 12 (29.27%) ITIL
4 10 (24.39%) Service Delivery
5 9 (21.95%) Risk Management
6 8 (19.51%) Programme Management
7 7 (17.07%) Business Continuity
7 7 (17.07%) Cybersecurity
7 7 (17.07%) Incident Management
7 7 (17.07%) Information Security
7 7 (17.07%) Root Cause Analysis
8 6 (14.63%) ITSM
8 6 (14.63%) Transition Management
9 5 (12.20%) Agile Software Development
9 5 (12.20%) Change Management
9 5 (12.20%) Content Management
9 5 (12.20%) Data Analysis
9 5 (12.20%) Data Management
9 5 (12.20%) Systems Analysis
Programming Languages
1 1 (2.44%) C
Qualifications
1 2 (4.88%) Degree
1 2 (4.88%) ITIL Certification
1 2 (4.88%) Security Cleared
2 1 (2.44%) CISSP
2 1 (2.44%) PMP
Quality Assurance & Compliance
1 7 (17.07%) RMADS
2 3 (7.32%) Disclosure Scotland
System Software
1 1 (2.44%) Active Directory
Vendors
1 5 (12.20%) ServiceNow
2 1 (2.44%) Microsoft
2 1 (2.44%) Remedy
2 1 (2.44%) SAP