The following table provides summary statistics for contract job vacancies advertised in the West Midlands with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 3 months to 29 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
England > West Midlands
3 months to
29 Jun 2017
Same period 2016 Same period 2015
Rank 114 116 96
Rank change year-on-year +2 -20  
Contract jobs citing ITSM 6 26 22
As % of all contract IT jobs advertised in the West Midlands 0.29% 0.87% 0.93%
As % of the Processes & Methodologies category 0.35% 1.05% 1.20%
Number of daily rates quoted 6 19 14
West Midlands median daily rate £115 £403 £163
Median daily rate % change year-on-year -71.42% +147.69%  
England median daily rate £425 £424 £393
% change year-on-year +0.29% +7.96%  
Number of hourly rates quoted 0 1 4
West Midlands median hourly rate - £13.50 £23.00
Median hourly rate % change year-on-year - -41.30%  
England median hourly rate £16.00 £20.00 £12.50
% change year-on-year -20.00% +60.00%  

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the West Midlands with a requirement for process and methodology skills.

Contract Process & Methodology Skills
West Midlands
Contract job vacancies with a requirement for process and methodology skills 1729 2482 1831
As % of all contract IT job vacancies advertised in the West Midlands 83.93% 82.79% 77.26%
Number of daily rates quoted 3961 5547 4038
West Midlands median daily rate £413 £400 £375
Median daily rate % change year-on-year +3.12% +6.66%  
10th Percentile £263 £250 £250
90th Percentile £575 £538 £525
England median daily rate £450 £450 £415
% change year-on-year - +8.43%  
Number of hourly rates quoted 199 123 227
West Midlands median hourly rate £28.00 £24.00 £25.00
Median hourly rate % change year-on-year +16.66% -4.00%  
10th Percentile £11.75 £12.00 £13.90
90th Percentile £53.75 £42.90 £45.25
England median hourly rate £32.00 £27.50 £25.00
% change year-on-year +16.36% +10.00%  

ITSM
Job Vacancy Trend in the West Midlands

Job postings citing ITSM as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for ITSM in the West Midlands

ITSM
Contractor Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in the West Midlands.

Contractor daily rate trend for ITSM in the West Midlands

ITSM
Contractor Daily Rate Histogram in the West Midlands

The daily rate distribution of IT jobs citing ITSM in the West Midlands over the 3 months to 29 June 2017.

Contractor daily rate histogram for ITSM in the West Midlands

ITSM
Contractor Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in the West Midlands.

Contractor hourly rate trend for ITSM in the West Midlands

ITSM
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the West Midlands region over the 3 months to 29 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Shropshire +16 2 £470 +9.30% 1
Birmingham +9 2 - - 1
Warwickshire +6 2 £115 -65.92% 1
Coventry - 2 £115 - 4
ITSM
England

For the 6 months to 29 June 2017, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region with a requirement for ITSM.

1 11 (64.71%) ITIL
2 10 (58.82%) Service Management
3 6 (35.29%) Service Delivery
4 4 (23.53%) Migration
4 4 (23.53%) LDAP
4 4 (23.53%) JavaScript
4 4 (23.53%) Web Services
4 4 (23.53%) ServiceNow
5 3 (17.65%) Service Delivery Management
5 3 (17.65%) Windows
5 3 (17.65%) Finance
6 2 (11.76%) Identity Management
6 2 (11.76%) Telecoms
6 2 (11.76%) Agile Software Development
6 2 (11.76%) Linux
6 2 (11.76%) SSL
6 2 (11.76%) SLA
6 2 (11.76%) ETL
6 2 (11.76%) Active Directory
6 2 (11.76%) BMC
6 2 (11.76%) SAML
6 2 (11.76%) Remedy
6 2 (11.76%) McAfee
6 2 (11.76%) Configuration Management
6 2 (11.76%) JDBC
6 2 (11.76%) ODBC
6 2 (11.76%) Enterprise Software
6 2 (11.76%) CMDB
6 2 (11.76%) Apple iOS
6 2 (11.76%) REST

ITSM
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.88%) WildFly
Applications
1 1 (5.88%) Microsoft Excel
1 1 (5.88%) Microsoft Office
1 1 (5.88%) Microsoft PowerPoint
1 1 (5.88%) MS Visio
Business Applications
1 2 (11.76%) Remedy ITSM
2 1 (5.88%) Remedy AR System
2 1 (5.88%) SAP Oil and Gas
Cloud Services
1 1 (5.88%) Amazon AWS
1 1 (5.88%) Microsoft Azure
Communications & Networking
1 4 (23.53%) LDAP
2 2 (11.76%) SSL
3 1 (5.88%) Firewall
3 1 (5.88%) LAN
3 1 (5.88%) SAN
3 1 (5.88%) Wi-Fi
3 1 (5.88%) WLAN
Database & Business Intelligence
1 1 (5.88%) Pentaho
General
1 3 (17.65%) Finance
2 2 (11.76%) Marketing
2 2 (11.76%) Telecoms
3 1 (5.88%) Electronics
3 1 (5.88%) Manufacturing
Job Titles
1 6 (35.29%) Architect
2 4 (23.53%) Analyst
3 3 (17.65%) Developer
3 3 (17.65%) Service Analyst
3 3 (17.65%) Service Desk Analyst
3 3 (17.65%) Service Manager
3 3 (17.65%) Service Transition Manager
3 3 (17.65%) Solutions Architect
3 3 (17.65%) Transition Manager
4 2 (11.76%) 1st Line Service Desk Analyst
4 2 (11.76%) 1st Line Support
4 2 (11.76%) 1st Line Support Analyst
4 2 (11.76%) IT Analyst
4 2 (11.76%) IT Support
4 2 (11.76%) IT Support Analyst
4 2 (11.76%) Service Desk Support
4 2 (11.76%) Service Desk Support Analyst
5 1 (5.88%) Business Analyst
5 1 (5.88%) Remedy Developer
5 1 (5.88%) Technical Architect
Libraries, Frameworks & Software Standards
1 4 (23.53%) Web Services
2 2 (11.76%) JDBC
2 2 (11.76%) ODBC
2 2 (11.76%) REST
2 2 (11.76%) SAML
3 1 (5.88%) AngularJS
3 1 (5.88%) CSS
3 1 (5.88%) HTML
3 1 (5.88%) JSON
3 1 (5.88%) Middleware
3 1 (5.88%) Twitter Bootstrap
3 1 (5.88%) XML
Miscellaneous
1 2 (11.76%) CMDB
1 2 (11.76%) Enterprise Software
2 1 (5.88%) Analytical Skills
2 1 (5.88%) Data Centre
2 1 (5.88%) Private Cloud
2 1 (5.88%) Wiki
Operating Systems
1 3 (17.65%) Windows
2 2 (11.76%) Android
2 2 (11.76%) Apple iOS
2 2 (11.76%) Linux
2 2 (11.76%) Windows 7
3 1 (5.88%) Mac OS X
3 1 (5.88%) MVS
3 1 (5.88%) Unix
Processes & Methodologies
1 11 (64.71%) ITIL
2 10 (58.82%) Service Management
3 6 (35.29%) Service Delivery
4 4 (23.53%) Migration
5 3 (17.65%) Service Delivery Management
6 2 (11.76%) Agile Software Development
6 2 (11.76%) Configuration Management
6 2 (11.76%) Data Migration
6 2 (11.76%) ETL
6 2 (11.76%) Identity Management
6 2 (11.76%) Incident Management
6 2 (11.76%) Information Assurance
7 1 (5.88%) Business Intelligence
7 1 (5.88%) Change Management
7 1 (5.88%) Data Modelling
7 1 (5.88%) Economics
7 1 (5.88%) Regression Testing
7 1 (5.88%) SOA
7 1 (5.88%) TDD
7 1 (5.88%) TOGAF
Programming Languages
1 4 (23.53%) JavaScript
2 1 (5.88%) Java
2 1 (5.88%) SQL
2 1 (5.88%) VBA
Qualifications
1 1 (5.88%) A+ Certification
1 1 (5.88%) SC Cleared
1 1 (5.88%) Security Cleared
Quality Assurance & Compliance
1 2 (11.76%) SLA
2 1 (5.88%) Disclosure Scotland
System Software
1 2 (11.76%) Active Directory
Systems Management
1 1 (5.88%) BMC PATROL
1 1 (5.88%) Puppet
1 1 (5.88%) SCCM
1 1 (5.88%) SCVMM
Vendors
1 4 (23.53%) ServiceNow
2 2 (11.76%) BMC
2 2 (11.76%) Google
2 2 (11.76%) McAfee
2 2 (11.76%) Remedy
3 1 (5.88%) Microsoft
3 1 (5.88%) Oracle
3 1 (5.88%) SAP
3 1 (5.88%) VMware
Coventry, West Midlands (County)
ReThink Recruitment
Rate: £1 per day
Posted: Yesterday