Customer Engagement Contracts in Dorset

Customer Engagement
South West > Dorset

The table below provides summary statistics for contract job vacancies advertised in Dorset requiring Customer Engagement skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Engagement over the 6 months leading up to 2 May 2025, comparing them to the same period in the previous two years.

6 months to
2 May 2025
Same period 2024 Same period 2023
Rank 24 24 30
Rank change year-on-year 0 +6 -2
Contract jobs citing Customer Engagement 1 4 6
As % of all contract jobs advertised in Dorset 1.03% 2.41% 2.79%
As % of the Processes & Methodologies category 1.12% 2.82% 3.37%
Number of daily rates quoted 1 0 1
10th Percentile - - -
25th Percentile £413 - £613
Median daily rate (50th Percentile) £425 - £625
Median % change year-on-year - - -3.85%
75th Percentile £438 - £638
90th Percentile - - -
South West median daily rate £545 £663 £775
% change year-on-year -17.81% -14.52% +65.60%
Number of hourly rates quoted 0 4 5
10th Percentile - - -
25th Percentile - - -
Median hourly rate - £47.83 £56.29
Median % change year-on-year - -15.03% +8.67%
75th Percentile - - -
90th Percentile - - £56.30
South West median hourly rate £60.00 £47.83 £56.29
% change year-on-year +25.44% -15.03% +8.67%

All Process and Methodology Skills
Dorset

Customer Engagement falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Dorset.

Contract vacancies with a requirement for process or methodology skills 89 142 178
As % of all contract IT jobs advertised in Dorset 91.75% 85.54% 82.79%
Number of daily rates quoted 64 92 103
10th Percentile £202 £175 £160
25th Percentile £378 £175 £243
Median daily rate (50th Percentile) £475 £413 £488
Median % change year-on-year +15.15% -15.38% +2.63%
75th Percentile £566 £630 £610
90th Percentile £675 £825 £638
South West median daily rate £520 £525 £549
% change year-on-year -0.95% -4.37% +9.80%
Number of hourly rates quoted 8 35 36
10th Percentile £14.47 £11.87 £17.50
25th Percentile £14.99 £13.69 £48.86
Median hourly rate £21.63 £15.31 £56.29
Median % change year-on-year +41.25% -72.80% +5.28%
75th Percentile £67.50 £56.49 £62.72
90th Percentile - £61.25 £70.77
South West median hourly rate £63.50 £50.00 £61.50
% change year-on-year +27.00% -18.70% +26.16%

Customer Engagement
Job Vacancy Trend in Dorset

Job postings citing Customer Engagement as a proportion of all IT jobs advertised in Dorset.

Job vacancy trend for Customer Engagement in Dorset

Customer Engagement
Contractor Daily Rate Trend in Dorset

3-month moving average daily rate quoted in jobs citing Customer Engagement in Dorset.

Daily rate trend for Customer Engagement in Dorset

Customer Engagement
Contractor Hourly Rate Trend in Dorset

3-month moving average hourly rates quoted in jobs citing Customer Engagement in Dorset.

Hourly rate trend for Customer Engagement in Dorset

Customer Engagement
Contract Job Locations in Dorset

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Engagement within the Dorset region over the 6 months to 2 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Bournemouth - 1 £425 - 2
Customer Engagement
South West

Customer Engagement
Co-occurring Skills and Capabilities in Dorset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 1 (100.00%) Dynamics CRM
Cloud Services
1 1 (100.00%) Dynamics 365
1 1 (100.00%) Power Automate
1 1 (100.00%) Power Platform
1 1 (100.00%) PowerApps
Database & Business Intelligence
1 1 (100.00%) Power BI
General
1 1 (100.00%) Social Skills
Job Titles
1 1 (100.00%) CRM Specialist
Miscellaneous
1 1 (100.00%) Legacy Systems
Processes & Methodologies
1 1 (100.00%) Business Intelligence
1 1 (100.00%) CRM
1 1 (100.00%) Data Cleansing
1 1 (100.00%) Data Migration
1 1 (100.00%) Migration
Vendors
1 1 (100.00%) Microsoft