Period
to 21 November 2017

The median contractor rate for a Technical Support was £268 per day in advertised job vacancies in the East Midlands during the 6 months to 21 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Technical Support
England > East Midlands
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 141 141 122
Rank change year-on-year 0 -19 +7
Contract jobs requiring a Technical Support 10 10 17
As % of all contract IT jobs advertised in the East Midlands 0.31% 0.31% 0.54%
As % of the Job Titles category 0.33% 0.32% 0.56%
Number of daily rates quoted 4 6 3
East Midlands median daily rate £268 £328 £250
Median daily rate % change year-on-year -18.32% +31.00% -32.66%
10th Percentile £166 £238 £195
90th Percentile £375 £394 £345
England median daily rate £275 £300 £290
% change year-on-year -8.33% +3.45% +23.40%
Number of hourly rates quoted 2 1 4
East Midlands median hourly rate £14.85 £17.50 £13.25
Median hourly rate % change year-on-year -15.14% +32.08% -24.29%
10th Percentile £14.17 £16.25 £10.99
90th Percentile £16.06 £18.75 £14.70
England median hourly rate £14.20 £17.50 £17.00
% change year-on-year -18.86% +2.94% +3.03%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
East Midlands
Contract vacancies in the East Midlands with a recognized job title 3061 3137 3041
% of contract IT jobs with a recognized job title 95.12% 95.90% 96.17%
Number of daily rates quoted 1893 1955 1829
East Midlands median daily rate £392 £392 £375
Median daily rate % change year-on-year - +4.53% +7.14%
10th Percentile £225 £225 £213
90th Percentile £550 £557 £525
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 165 130 183
East Midlands median hourly rate £14.50 £13.55 £13.00
Median hourly rate % change year-on-year +7.03% +4.21% -3.70%
10th Percentile £9.75 £8.76 £10.00
90th Percentile £45.00 £42.50 £31.35
England median hourly rate £18.50 £18.50 £18.00
% change year-on-year - +2.78% +9.09%

Technical Support
Job Vacancy Trend in the East Midlands

Job postings that featured Technical Support in the job title as a percentage of all IT jobs advertised in the East Midlands.

Job vacancy trend for Technical Support in the East Midlands

Technical Support
Contractor Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Technical Support in the East Midlands.

Contractor daily rate trend for Technical Support in the East Midlands

Technical Support
Contractor Daily Rate Histogram in the East Midlands

The daily rate distribution of IT jobs citing Technical Support in the East Midlands over the 6 months to 21 November 2017.

Contractor daily rate histogram for Technical Support in the East Midlands

Technical Support
Contractor Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Technical Support in the East Midlands.

Contractor hourly rate trend for Technical Support in the East Midlands

Technical Support
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the East Midlands region over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Derbyshire 0 5 - - 1
Nottinghamshire +5 4 £350 -2.44% 2
Northamptonshire +9 1 £165 -21.43% 1
Technical Support
England

Technical Support Skill Set
Top 30 Co-occurring IT Skills in the East Midlands

For the 6 months to 21 November 2017, Technical Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East Midlands region featuring Technical Support in the job title.

1 5 (50.00%) Windows
1 5 (50.00%) Microsoft
1 5 (50.00%) Windows 7
1 5 (50.00%) Analytical Skills
2 4 (40.00%) Windows 10
2 4 (40.00%) .NET
3 3 (30.00%) Oracle
3 3 (30.00%) SQL
3 3 (30.00%) Microsoft Office
3 3 (30.00%) Active Directory
3 3 (30.00%) Service Management
4 2 (20.00%) Wi-Fi
4 2 (20.00%) Risk Management
4 2 (20.00%) Ruby
4 2 (20.00%) Incident Management
4 2 (20.00%) Degree
4 2 (20.00%) Oracle APEX
4 2 (20.00%) Unit Testing
4 2 (20.00%) SCCM
4 2 (20.00%) Windows Server 2008
4 2 (20.00%) Dell
4 2 (20.00%) 3G
4 2 (20.00%) Project Management
4 2 (20.00%) VPN
4 2 (20.00%) DNS
4 2 (20.00%) Client/Server
4 2 (20.00%) Windows XP
4 2 (20.00%) VoIP
4 2 (20.00%) C#
4 2 (20.00%) Java

Technical Support Skill Set
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (30.00%) Microsoft Office
2 1 (10.00%) Spreadsheet
Cloud Services
1 2 (20.00%) Office 365
2 1 (10.00%) Amazon AWS
2 1 (10.00%) Microsoft Azure
Communications & Networking
1 2 (20.00%) 3G
1 2 (20.00%) DNS
1 2 (20.00%) VoIP
1 2 (20.00%) VPN
1 2 (20.00%) Wi-Fi
2 1 (10.00%) DHCP
2 1 (10.00%) TCP/IP
2 1 (10.00%) Wireless
Database & Business Intelligence
1 1 (10.00%) SQL Server
Development Applications
1 2 (20.00%) Oracle APEX
2 1 (10.00%) Git (software)
2 1 (10.00%) Team Foundation Server
2 1 (10.00%) Visual Studio
Libraries, Frameworks & Software Standards
1 4 (40.00%) .NET
2 1 (10.00%) AngularJS
2 1 (10.00%) ASP.NET
2 1 (10.00%) ASP.NET MVC
2 1 (10.00%) CSS
2 1 (10.00%) HTML
2 1 (10.00%) WCF
2 1 (10.00%) Web Services
2 1 (10.00%) WPF
Miscellaneous
1 5 (50.00%) Analytical Skills
2 2 (20.00%) Client/Server
2 2 (20.00%) Driving Licence
3 1 (10.00%) Computer Science
3 1 (10.00%) Data Protection Act
3 1 (10.00%) Management Information System
3 1 (10.00%) NHS
Operating Systems
1 5 (50.00%) Windows
1 5 (50.00%) Windows 7
2 4 (40.00%) Windows 10
3 2 (20.00%) Apple iOS
3 2 (20.00%) Unix
3 2 (20.00%) Windows Server 2008
3 2 (20.00%) Windows Server 2012
3 2 (20.00%) Windows XP
4 1 (10.00%) Windows 8
Processes & Methodologies
1 3 (30.00%) Service Management
2 2 (20.00%) Break/Fix
2 2 (20.00%) Incident Management
2 2 (20.00%) ITIL
2 2 (20.00%) Performance Tuning
2 2 (20.00%) Project Management
2 2 (20.00%) Risk Management
2 2 (20.00%) Root Cause Analysis
2 2 (20.00%) Technical Analysis
2 2 (20.00%) Unit Testing
3 1 (10.00%) Business Analysis
3 1 (10.00%) Data Analysis
3 1 (10.00%) Data Protection
3 1 (10.00%) ITIL V3
3 1 (10.00%) OO
3 1 (10.00%) PRINCE2
3 1 (10.00%) Separation of Concerns
3 1 (10.00%) Server Monitoring
3 1 (10.00%) Service Design
3 1 (10.00%) SOLID
Programming Languages
1 3 (30.00%) SQL
2 2 (20.00%) C#
2 2 (20.00%) Java
2 2 (20.00%) JavaScript
2 2 (20.00%) Ruby
3 1 (10.00%) PL/SQL
Qualifications
1 2 (20.00%) Degree
2 1 (10.00%) CCNA
2 1 (10.00%) Cisco Certification
2 1 (10.00%) CNE
2 1 (10.00%) Computer Science Degree
2 1 (10.00%) MCSE
2 1 (10.00%) Microsoft Certification
2 1 (10.00%) Novell Certification
System Software
1 3 (30.00%) Active Directory
Systems Management
1 2 (20.00%) SCCM
Vendors
1 5 (50.00%) Microsoft
2 3 (30.00%) Oracle
3 2 (20.00%) Dell
4 1 (10.00%) Aerohive Networks
4 1 (10.00%) Cisco
4 1 (10.00%) LANDesk