The median contractor rate for a 2nd Line Support was £130 per day in advertised job vacancies in the East of England during the 3 months to 26 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Second Line Support
England / East of England
Rank 108 95 86
Rank change year-on-year -13 -9  
Contract jobs requiring a 2nd Line Support 20 31 40
As % of all contract IT jobs advertised in the East of England 0.94% 1.26% 1.52%
As % of the Job Titles category 0.98% 1.31% 1.58%
Number of daily rates quoted 8 11 9
Median daily rate £130 £260 £135
Median daily rate % change year-on-year -50.00% +92.59%  
90% offered a daily rate of more than £121 £133 £103
10% offered a daily rate of more than £142 £300 £165
UK excluding London median daily rate £150 £160 £160
% change year-on-year -6.25% -  
Number of hourly rates quoted 5 7 20
Median hourly rate £15.00 £14.50 £15.00
Median hourly rate % change year-on-year +3.44% -3.33%  
90% offered a hourly rate of more than £12.40 £13.80 £11.22
10% offered a hourly rate of more than £21.40 £126.00 £21.05
UK excluding London median hourly rate £15.00 £14.50 £14.68
% change year-on-year +3.44% -1.19%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in the East of England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
East of England
Contract job vacancies with a job title containing a recognized job role 2035 2368 2531
As % of all contract IT job vacancies advertised in the East of England 95.54% 96.38% 96.38%
Number of daily rates quoted 1239 1381 1421
Median daily rate £400 £400 £400
90% offered a daily rate of more than £200 £250 £190
10% offered a daily rate of more than £550 £525 £540
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 159 170 250
Median hourly rate £31.00 £19.00 £17.50
Median hourly rate % change year-on-year +63.15% +8.57%  
90% offered a hourly rate of more than £11.33 £11.83 £11.50
10% offered a hourly rate of more than £50.00 £49.50 £40.00
UK excluding London median hourly rate £17.50 £20.00 £17.00
% change year-on-year -12.50% +17.64%  

2nd Line Support
Job Vacancy Trend in the East of England

The job posting trend of jobs advertised in the East of England that featured 2nd Line Support in the job title.

Job vacancy trend for 2nd Line Support in the East of England

2nd Line Support
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support in the East of England.

Contractor daily rate trend for 2nd Line Support in the East of England

2nd Line Support
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support in the East of England.

Contractor hourly rate trend for 2nd Line Support in the East of England

2nd Line Support
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the East of England region over the 3 months to 26 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +14 10 £130 - 3
Hertfordshire -5 5 £130 -32.46% 7
Suffolk -2 2 - -
Essex -16 2 £125 -52.38% 2
Bedfordshire - 1 - -
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 26 March 2017, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region featuring 2nd Line Support in the job title.

1 32 (66.67%) Windows
2 27 (56.25%) Active Directory
3 22 (45.83%) Windows 7
4 21 (43.75%) Microsoft
5 16 (33.33%) MS Office
6 13 (27.08%) ITIL
7 12 (25.00%) SLA
8 10 (20.83%) MS Exchange
9 9 (18.75%) VPN
9 9 (18.75%) LAN
9 9 (18.75%) WAN
10 8 (16.67%) Office 365
10 8 (16.67%) Windows Server
11 7 (14.58%) Windows Server 2008
11 7 (14.58%) DHCP
11 7 (14.58%) DNS
12 6 (12.50%) TCP/IP
12 6 (12.50%) MS Excel
12 6 (12.50%) Windows XP
12 6 (12.50%) Problem Management
12 6 (12.50%) Change Management
12 6 (12.50%) VMware
13 5 (10.42%) Firewall
13 5 (10.42%) Telecoms
13 5 (10.42%) SCCM
13 5 (10.42%) Windows 8
13 5 (10.42%) Cisco
13 5 (10.42%) Microsoft Certification
13 5 (10.42%) Apple
13 5 (10.42%) Windows Server 2003

2nd Line Support Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (20.83%) MS Exchange
2 3 (6.25%) Exchange Server 2007
2 3 (6.25%) Exchange Server 2010
3 1 (2.08%) IIS
Applications
1 16 (33.33%) MS Office
2 6 (12.50%) MS Excel
3 1 (2.08%) Adobe Creative Suite
Business Applications
1 1 (2.08%) Payment Gateway
Cloud Services
1 8 (16.67%) Office 365
Communications & Networking
1 9 (18.75%) LAN
1 9 (18.75%) VPN
1 9 (18.75%) WAN
2 7 (14.58%) DHCP
2 7 (14.58%) DNS
3 6 (12.50%) TCP/IP
4 5 (10.42%) Firewall
4 5 (10.42%) Internet
5 4 (8.33%) Wireless
6 3 (6.25%) Remote Desktop
7 2 (4.17%) Broadband
7 2 (4.17%) ISDN
7 2 (4.17%) LDAP
7 2 (4.17%) Network Security
8 1 (2.08%) SAN
8 1 (2.08%) WebEx
8 1 (2.08%) Wi-Fi
Database & Business Intelligence
1 2 (4.17%) SQL Server
1 2 (4.17%) SQL Server 2005
2 1 (2.08%) BusinessObjects XI
2 1 (2.08%) Oracle Database
2 1 (2.08%) Oracle Database 10g
General
1 5 (10.42%) Telecoms
2 1 (2.08%) Aerospace
2 1 (2.08%) Legal
2 1 (2.08%) Local Government
Libraries, Frameworks & Software Standards
1 1 (2.08%) Hibernate
1 1 (2.08%) HTML
1 1 (2.08%) Java EE
1 1 (2.08%) JSF
1 1 (2.08%) JSP
1 1 (2.08%) Spring
1 1 (2.08%) Struts
1 1 (2.08%) XML
1 1 (2.08%) XSL
1 1 (2.08%) XSLT
Miscellaneous
1 3 (6.25%) Analytical Skills
1 3 (6.25%) Driving Licence
2 2 (4.17%) Smartphone
3 1 (2.08%) Handset
3 1 (2.08%) iPad
3 1 (2.08%) iPhone
3 1 (2.08%) Management Information System
3 1 (2.08%) NHS
3 1 (2.08%) Video Conferencing
3 1 (2.08%) Virtual Team
Operating Systems
1 32 (66.67%) Windows
2 22 (45.83%) Windows 7
3 8 (16.67%) Windows Server
4 7 (14.58%) Windows Server 2008
5 6 (12.50%) Windows XP
6 5 (10.42%) Windows 8
6 5 (10.42%) Windows Server 2003
7 3 (6.25%) Windows Server 2012
7 3 (6.25%) Windows Vista
8 2 (4.17%) Windows 10
9 1 (2.08%) Android
9 1 (2.08%) Apple iOS
9 1 (2.08%) Linux
9 1 (2.08%) Mac OS X
9 1 (2.08%) Unix
Processes & Methodologies
1 13 (27.08%) ITIL
2 6 (12.50%) Change Management
2 6 (12.50%) Problem Management
3 3 (6.25%) Mobile Device Management
4 2 (4.17%) Application Packaging
4 2 (4.17%) Change Control
4 2 (4.17%) Network Design
4 2 (4.17%) Network Management
4 2 (4.17%) Network Monitoring
4 2 (4.17%) Service Delivery
5 1 (2.08%) Asset Management
5 1 (2.08%) Configuration Management
5 1 (2.08%) CRM
5 1 (2.08%) E-Commerce
5 1 (2.08%) High Availability
5 1 (2.08%) Incident Management
5 1 (2.08%) ITIL V3
5 1 (2.08%) PRINCE
5 1 (2.08%) PRINCE2
5 1 (2.08%) Service Management
Programming Languages
1 2 (4.17%) Java
1 2 (4.17%) PL/SQL
1 2 (4.17%) SQL
2 1 (2.08%) C
2 1 (2.08%) C#
2 1 (2.08%) JavaScript
2 1 (2.08%) PHP
2 1 (2.08%) PowerShell
Qualifications
1 5 (10.42%) Microsoft Certification
2 4 (8.33%) MCP
2 4 (8.33%) MCSE
3 3 (6.25%) Cisco Certification
3 3 (6.25%) Security Cleared
4 2 (4.17%) DBS Check
4 2 (4.17%) DV Cleared
4 2 (4.17%) SC Cleared
5 1 (2.08%) CCNA
5 1 (2.08%) MCSA
5 1 (2.08%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 12 (25.00%) SLA
System Software
1 27 (56.25%) Active Directory
2 2 (4.17%) Hyper-V
2 2 (4.17%) VMware Infrastructure
3 1 (2.08%) Oracle RAC
3 1 (2.08%) Terminal Server
3 1 (2.08%) VMware ESX
3 1 (2.08%) VMware ESXi
3 1 (2.08%) XenApp
3 1 (2.08%) XenDesktop
3 1 (2.08%) XenServer
Systems Management
1 5 (10.42%) SCCM
2 1 (2.08%) DameWare
2 1 (2.08%) Norton AntiVirus
2 1 (2.08%) Symantec Endpoint Protection
Vendors
1 21 (43.75%) Microsoft
2 6 (12.50%) VMware
3 5 (10.42%) Apple
3 5 (10.42%) Cisco
4 4 (8.33%) Citrix
5 3 (6.25%) HP
5 3 (6.25%) Symantec
6 2 (4.17%) Adobe
6 2 (4.17%) Juniper
6 2 (4.17%) Oracle
7 1 (2.08%) Altiris
7 1 (2.08%) Google
7 1 (2.08%) Kaspersky
7 1 (2.08%) MobileIron
7 1 (2.08%) Remedy
Peterborough, Cambridgeshire
Premier IT
Posted: 3 days ago
Chelmsford, Essex
Streamline Connections
Rate: £225 - £250 per day
Posted: 3 days ago
Stevenage, Hertfordshire
Lorien Resourcing
Rate: £17.77 per annum
Posted: 4 days ago