The median contractor rate for a 2nd Line Support was £130 per day in advertised job vacancies in the East of England during the 3 months to 22 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Support
England / East of England
3 months to
22 Jun 2017
Same period 2016 Same period 2015
Rank 111 102 104
Rank change year-on-year -9 +2  
Contract jobs requiring a 2nd Line Support 26 31 42
As % of all contract IT jobs advertised in the East of England 1.12% 1.21% 1.36%
As % of the Job Titles category 1.20% 1.26% 1.43%
Number of daily rates quoted 17 15 15
Median daily rate £130 £170 £190
Median daily rate % change year-on-year -23.52% -10.52%  
90% offered a daily rate of more than £111 £120 £125
10% offered a daily rate of more than £218 £244 £275
UK excluding London median daily rate £150 £150 £163
% change year-on-year - -7.69%  
Number of hourly rates quoted 4 9 14
Median hourly rate £17.14 £14.00 £12.47
Median hourly rate % change year-on-year +22.39% +12.24%  
90% offered a hourly rate of more than £14.66 £12.80 £9.00
10% offered a hourly rate of more than £19.86 £36.00 £19.00
UK excluding London median hourly rate £15.25 £15.00 £15.00
% change year-on-year +1.66% -  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in the East of England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
East of England
Contract job vacancies with a job title containing a recognized job role 2175 2457 2938
As % of all contract IT job vacancies advertised in the East of England 93.75% 96.24% 95.30%
Number of daily rates quoted 1263 1406 1744
Median daily rate £420 £400 £375
Median daily rate % change year-on-year +5.00% +6.66%  
90% offered a daily rate of more than £225 £163 £200
10% offered a daily rate of more than £550 £550 £500
UK excluding London median daily rate £400 £400 £373
% change year-on-year - +7.38%  
Number of hourly rates quoted 171 191 256
Median hourly rate £17.50 £16.50 £17.00
Median hourly rate % change year-on-year +6.06% -2.94%  
90% offered a hourly rate of more than £11.02 £12.00 £11.00
10% offered a hourly rate of more than £45.00 £40.00 £40.35
UK excluding London median hourly rate £17.50 £17.45 £16.00
% change year-on-year +0.28% +9.06%  

2nd Line Support
Job Vacancy Trend in the East of England

The job posting trend of jobs advertised in the East of England that featured 2nd Line Support in the job title.

Job vacancy trend for 2nd Line Support in the East of England

2nd Line Support
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support in the East of England.

Contractor daily rate trend for 2nd Line Support in the East of England

2nd Line Support
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Support in the East of England.

Contractor hourly rate trend for 2nd Line Support in the East of England

2nd Line Support
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the East of England region over the 3 months to 22 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +5 12 £140 +9.80% 5
Hertfordshire -9 8 £130 -31.57% 4
Essex -19 2 £184 -0.67% 1
Bedfordshire - 2 - - 1
Norfolk 0 1 £110 -
Suffolk - 1 £110 - 1
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 22 June 2017, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region featuring 2nd Line Support in the job title.

1 34 (72.34%) Windows
2 24 (51.06%) Active Directory
3 17 (36.17%) Windows 7
4 15 (31.91%) Microsoft
5 13 (27.66%) Microsoft Office
6 12 (25.53%) SLA
7 9 (19.15%) Windows Server
8 8 (17.02%) SCCM
8 8 (17.02%) ITIL
8 8 (17.02%) LAN
8 8 (17.02%) WAN
9 7 (14.89%) Windows XP
9 7 (14.89%) Internet
9 7 (14.89%) Windows Server 2008
10 6 (12.77%) Windows 8
10 6 (12.77%) VMware
10 6 (12.77%) MS Exchange
10 6 (12.77%) DHCP
10 6 (12.77%) VPN
10 6 (12.77%) DNS
10 6 (12.77%) Microsoft Certification
11 5 (10.64%) HP
11 5 (10.64%) Telecoms
11 5 (10.64%) Office 365
12 4 (8.51%) Mobile Device Management
12 4 (8.51%) Driving Licence
12 4 (8.51%) VMware Infrastructure
12 4 (8.51%) Smartphone
12 4 (8.51%) Apple
12 4 (8.51%) Windows Server 2003

2nd Line Support Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (12.77%) MS Exchange
2 1 (2.13%) Exchange Server 2007
2 1 (2.13%) Exchange Server 2010
2 1 (2.13%) IIS
2 1 (2.13%) Skype for Business
Applications
1 13 (27.66%) Microsoft Office
2 1 (2.13%) Adobe Creative Suite
2 1 (2.13%) Spreadsheet
Cloud Services
1 5 (10.64%) Office 365
2 2 (4.26%) SaaS
Communications & Networking
1 8 (17.02%) LAN
1 8 (17.02%) WAN
2 7 (14.89%) Internet
3 6 (12.77%) DHCP
3 6 (12.77%) DNS
3 6 (12.77%) VPN
4 3 (6.38%) Firewall
4 3 (6.38%) TCP/IP
4 3 (6.38%) Wireless
5 1 (2.13%) LDAP
5 1 (2.13%) Remote Desktop
5 1 (2.13%) Skype
5 1 (2.13%) VoIP
5 1 (2.13%) WebEx
5 1 (2.13%) Wi-Fi
General
1 5 (10.64%) Telecoms
2 2 (4.26%) Manufacturing
3 1 (2.13%) Legal
Libraries, Frameworks & Software Standards
1 1 (2.13%) Software Packaging
Miscellaneous
1 4 (8.51%) Driving Licence
1 4 (8.51%) Smartphone
2 2 (4.26%) Analytical Skills
2 2 (4.26%) NHS
2 2 (4.26%) Video Conferencing
3 1 (2.13%) Handset
Operating Systems
1 34 (72.34%) Windows
2 17 (36.17%) Windows 7
3 9 (19.15%) Windows Server
4 7 (14.89%) Windows Server 2008
4 7 (14.89%) Windows XP
5 6 (12.77%) Windows 8
6 4 (8.51%) Windows Server 2003
7 3 (6.38%) Windows Server 2012
8 2 (4.26%) Linux
8 2 (4.26%) Mac OS X
8 2 (4.26%) Windows 10
8 2 (4.26%) Windows Vista
9 1 (2.13%) Android
9 1 (2.13%) Apple iOS
9 1 (2.13%) CentOS
9 1 (2.13%) Mac OS
9 1 (2.13%) Ubuntu
Processes & Methodologies
1 8 (17.02%) ITIL
2 4 (8.51%) Mobile Device Management
3 2 (4.26%) Application Packaging
3 2 (4.26%) Asset Management
3 2 (4.26%) ITIL V3
3 2 (4.26%) Service Delivery
3 2 (4.26%) Software Testing
4 1 (2.13%) Change Control
4 1 (2.13%) CRM
4 1 (2.13%) Fault Analysis
4 1 (2.13%) Incident Management
4 1 (2.13%) PRINCE
4 1 (2.13%) PRINCE2
4 1 (2.13%) Problem Management
4 1 (2.13%) Software Licensing
4 1 (2.13%) Stakeholder Management
4 1 (2.13%) Workflow
Programming Languages
1 2 (4.26%) PowerShell
Qualifications
1 6 (12.77%) Microsoft Certification
2 4 (8.51%) MCP
2 4 (8.51%) MCSE
3 3 (6.38%) Security Cleared
4 2 (4.26%) MCSA
4 2 (4.26%) SC Cleared
5 1 (2.13%) CCNA
5 1 (2.13%) Cisco Certification
Quality Assurance & Compliance
1 12 (25.53%) SLA
System Software
1 24 (51.06%) Active Directory
2 4 (8.51%) VMware Infrastructure
3 2 (4.26%) Hyper-V
3 2 (4.26%) Microsoft Virtual Server
3 2 (4.26%) Virtual Servers
4 1 (2.13%) VMware ESXi
4 1 (2.13%) XenDesktop
Systems Management
1 8 (17.02%) SCCM
2 1 (2.13%) Norton AntiVirus
2 1 (2.13%) Symantec Endpoint Protection
Vendors
1 15 (31.91%) Microsoft
2 6 (12.77%) VMware
3 5 (10.64%) HP
4 4 (8.51%) Apple
5 3 (6.38%) Cisco
5 3 (6.38%) Citrix
5 3 (6.38%) Symantec
6 2 (4.26%) Becrypt
7 1 (2.13%) Adobe
7 1 (2.13%) Altiris
7 1 (2.13%) ServiceNow
7 1 (2.13%) Wyse