Service Delivery Contract Job Trends in the East of England

Service Delivery
England > East of England

The table below provides summary statistics and contractor rates for jobs advertised in the East of England requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 29 May 2026, with comparisons to the same periods in the previous two years.

6 months to
29 May 2026
Same period 2025 Same period 2024
Rank 73 23 33
Rank change year-on-year -50 +10 +16
Contract jobs citing Service Delivery 37 73 93
As % of all contract jobs in the East of England 1.65% 7.60% 4.86%
As % of the Processes & Methodologies category 2.10% 8.41% 5.76%
Number of daily rates quoted 28 12 18
10th Percentile £152 - £197
25th Percentile £210 £185 £272
Median daily rate (50th Percentile) £425 £195 £350
Median % change year-on-year +117.95% -44.29% -12.50%
75th Percentile £528 £400 £423
90th Percentile £665 £479 £438
England median daily rate £500 £450 £475
% change year-on-year +11.11% -5.26% -9.52%
Number of hourly rates quoted 6 40 68
10th Percentile £14.41 £13.25 -
25th Percentile £14.82 £14.84 £14.16
Median hourly rate £16.19 £15.14 £14.80
Median % change year-on-year +6.95% +2.30% +8.35%
75th Percentile £19.97 £16.85 £15.12
90th Percentile £27.85 £18.85 £16.85
England median hourly rate £17.85 £16.23 £15.00
% change year-on-year +9.98% +8.20% -21.05%

All Process & Methodology Skills
East of England

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the East of England.

Contract vacancies with a requirement for process or methodology skills 1,759 868 1,615
As % of all contract IT jobs advertised in the East of England 78.67% 90.42% 84.33%
Number of daily rates quoted 889 459 668
10th Percentile £200 £230 £200
25th Percentile £363 £400 £325
Median daily rate (50th Percentile) £495 £500 £450
Median % change year-on-year -1.00% +11.11% -5.26%
75th Percentile £588 £600 £575
90th Percentile £681 £675 £675
England median daily rate £514 £525 £525
% change year-on-year -2.10% - -4.55%
Number of hourly rates quoted 435 173 613
10th Percentile £14.34 £14.99 £14.16
25th Percentile £17.09 £16.30 £15.50
Median hourly rate £25.15 £36.00 £40.00
Median % change year-on-year -30.14% -10.00% +81.82%
75th Percentile £66.00 £72.50 £62.50
90th Percentile £74.25 £83.70 £75.00
England median hourly rate £47.00 £28.18 £36.84
% change year-on-year +66.78% -23.51% -1.29%

Service Delivery
Job Vacancy Trend in the East of England

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in the East of England.

Service Delivery job vacancy trend in the East of England

Service Delivery
Daily Rate Trend in the East of England

Contractor daily rate distribution trend for jobs in the East of England citing Service Delivery.

Contractor daily rate distribution trend for jobs in the East of England citing Service Delivery

Service Delivery
Daily Rate Histogram in the East of England

Daily rate distribution for jobs citing Service Delivery in the East of England over the 6 months to 29 May 2026.

Daily rate histogram for Service Delivery in the East of England

Service Delivery
Hourly Rate Trend in the East of England

Contractor hourly rate distribution trend for jobs in the East of England citing Service Delivery.

Contractor hourly rate distribution trend for jobs in the East of England citing Service Delivery

Service Delivery
Hourly Rate Histogram in the East of England

Hourly rate distribution of jobs citing Service Delivery in the East of England over the 6 months to 29 May 2026.

Hourly rate histogram for Service Delivery in the East of England

Service Delivery
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the East of England region over the 6 months to 29 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Cambridgeshire -16 13 £340 +83.78% 10
Hertfordshire -18 9 £525 +31.25% 15
Bedfordshire -9 7 £425 +123.68% 5
Norfolk -18 4 £200 - 10
Essex -15 3 £425 +13.33% 5
Suffolk -9 1 £650 - 4
Service Delivery
England

Service Delivery
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (8.11%) SharePoint
2 1 (2.70%) Microsoft Exchange
Applications
1 2 (5.41%) Microsoft Office
2 1 (2.70%) Microsoft Excel
2 1 (2.70%) Microsoft PowerPoint
2 1 (2.70%) Microsoft Project
Business Applications
1 6 (16.22%) SAP IS-U
2 2 (5.41%) Oracle Applications
Cloud Services
1 6 (16.22%) Azure
1 6 (16.22%) Microsoft 365
2 4 (10.81%) PaaS
2 4 (10.81%) SaaS
3 3 (8.11%) Entra ID
4 2 (5.41%) AWS
4 2 (5.41%) GCP
4 2 (5.41%) IaaS
4 2 (5.41%) OCI
4 2 (5.41%) OneDrive
5 1 (2.70%) Power Platform
Communications & Networking
1 2 (5.41%) Internet
1 2 (5.41%) Wi-Fi
2 1 (2.70%) DHCP
2 1 (2.70%) DNS
2 1 (2.70%) Firewall
2 1 (2.70%) LAN
2 1 (2.70%) SSL
2 1 (2.70%) TCP/IP
2 1 (2.70%) VLAN
2 1 (2.70%) VPN
2 1 (2.70%) Wireless
Database & Business Intelligence
1 1 (2.70%) Data Warehouse
1 1 (2.70%) Oracle Reports
1 1 (2.70%) Power BI
1 1 (2.70%) QlikView
1 1 (2.70%) SQL Server
1 1 (2.70%) SQL Server Analysis Services
1 1 (2.70%) SQL Server Integration Services
1 1 (2.70%) SQL Server Reporting Services
Development Applications
1 1 (2.70%) JIRA
1 1 (2.70%) MSI
General
1 12 (32.43%) Social Skills
2 5 (13.51%) Finance
3 4 (10.81%) Analytical Skills
4 3 (8.11%) Organisational Skills
4 3 (8.11%) Public Sector
5 2 (5.41%) Documentation Skills
5 2 (5.41%) Influencing Skills
6 1 (2.70%) Inclusion and Diversity
6 1 (2.70%) Legal
6 1 (2.70%) Local Government
6 1 (2.70%) Pharmaceutical
6 1 (2.70%) Telecoms
Job Titles
1 5 (13.51%) Service Manager
2 4 (10.81%) Support Engineer
3 3 (8.11%) IT Engineer
3 3 (8.11%) IT Support
3 3 (8.11%) IT Support Engineer
4 2 (5.41%) 1st Line Support
4 2 (5.41%) Analyst
4 2 (5.41%) Break Fix Engineer
4 2 (5.41%) Business Analyst
4 2 (5.41%) Field Engineer
4 2 (5.41%) Field Hardware Engineer
4 2 (5.41%) Hardware Engineer
4 2 (5.41%) IT Manager
4 2 (5.41%) Service Desk Manager
4 2 (5.41%) Support Officer
4 2 (5.41%) Systems Support
5 1 (2.70%) Developer
5 1 (2.70%) Network Engineer
5 1 (2.70%) Project Manager
5 1 (2.70%) Support Manager
Libraries, Frameworks & Software Standards
1 2 (5.41%) Oracle Fusion
2 1 (2.70%) Microsoft Graph
2 1 (2.70%) Middleware
Miscellaneous
1 3 (8.11%) Onboarding
2 2 (5.41%) Enterprise Software
2 2 (5.41%) Web Conferencing
3 1 (2.70%) Clustering
3 1 (2.70%) Management Information System
3 1 (2.70%) NHS
3 1 (2.70%) PKI
3 1 (2.70%) Product Ownership
3 1 (2.70%) Video\Live Streaming
Operating Systems
1 10 (27.03%) Windows
2 3 (8.11%) Android
2 3 (8.11%) Apple iOS
2 3 (8.11%) Windows 10
3 2 (5.41%) Mac OS
4 1 (2.70%) Linux
4 1 (2.70%) Red Hat Enterprise Linux
Processes & Methodologies
1 9 (24.32%) Continuous Improvement
1 9 (24.32%) ITIL
2 8 (21.62%) Problem-Solving
2 8 (21.62%) Service Management
3 7 (18.92%) Workflow
4 6 (16.22%) Stakeholder Engagement
5 5 (13.51%) Customer Service
6 4 (10.81%) Customer Experience
6 4 (10.81%) Decision-Making
6 4 (10.81%) Incident Management
6 4 (10.81%) ITSM
7 3 (8.11%) Project Management
7 3 (8.11%) Stakeholder Management
7 3 (8.11%) Time Management
8 2 (5.41%) Change Control
8 2 (5.41%) Cybersecurity
8 2 (5.41%) IT Governance
8 2 (5.41%) Performance Management
8 2 (5.41%) Problem Management
8 2 (5.41%) Process Improvement
Programming Languages
1 1 (2.70%) PowerShell
1 1 (2.70%) SQL
1 1 (2.70%) T-SQL
Qualifications
1 4 (10.81%) Security Cleared
2 3 (8.11%) Degree
3 2 (5.41%) ITIL Foundation Certificate
3 2 (5.41%) SC Cleared
4 1 (2.70%) Azure Certification
4 1 (2.70%) CCNA
4 1 (2.70%) Cisco Certification
4 1 (2.70%) DBS Check
4 1 (2.70%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 4 (10.81%) SLA
2 2 (5.41%) PMO
3 1 (2.70%) Accessibility
3 1 (2.70%) Cyber Essentials
3 1 (2.70%) GDPR
3 1 (2.70%) ISO/IEC 27001
3 1 (2.70%) QA
3 1 (2.70%) Sarbanes-Oxley
System Software
1 4 (10.81%) Active Directory
2 1 (2.70%) Slurm Workload Manager
Systems Management
1 3 (8.11%) Microsoft Intune
Vendors
1 9 (24.32%) Microsoft
2 6 (16.22%) SAP
3 5 (13.51%) ServiceNow
4 2 (5.41%) HP
4 2 (5.41%) Oracle
5 1 (2.70%) CheckPoint
5 1 (2.70%) Cisco
5 1 (2.70%) Extreme Networks
5 1 (2.70%) Juniper
5 1 (2.70%) Mitel
5 1 (2.70%) Red Hat