Service Delivery Contract Job Trends in the East of England

Service Delivery
England > East of England

The table below provides summary statistics and contractor rates for jobs advertised in the East of England requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 27 February 2026, with comparisons to the same periods in the previous two years.

6 months to
27 Feb 2026
Same period 2025 Same period 2024
Rank 85 32 41
Rank change year-on-year -53 +9 +3
Contract jobs citing Service Delivery 28 61 83
As % of all contract jobs in the East of England 1.53% 5.72% 4.38%
As % of the Processes & Methodologies category 1.90% 6.61% 5.05%
Number of daily rates quoted 16 7 31
10th Percentile £245 £191 £203
25th Percentile £400 £285 £394
Median daily rate (50th Percentile) £425 £400 £500
Median % change year-on-year +6.25% -20.00% -
75th Percentile £438 £469 £613
90th Percentile £515 £578 £738
England median daily rate £475 £500 £500
% change year-on-year -5.00% - -4.21%
Number of hourly rates quoted 9 35 38
10th Percentile £14.66 £14.99 £13.37
25th Percentile £14.82 £15.62 -
Median hourly rate £16.00 £16.23 £14.16
Median % change year-on-year -1.42% +14.62% +3.66%
75th Percentile £16.50 £21.46 -
90th Percentile £28.60 £49.08 £15.12
England median hourly rate £20.36 £19.35 £14.80
% change year-on-year +5.22% +30.74% -40.80%

All Process & Methodology Skills
East of England

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the East of England.

Contract vacancies with a requirement for process or methodology skills 1,472 923 1,642
As % of all contract IT jobs advertised in the East of England 80.26% 86.59% 86.65%
Number of daily rates quoted 650 464 815
10th Percentile £196 £243 £250
25th Percentile £350 £393 £363
Median daily rate (50th Percentile) £475 £500 £488
Median % change year-on-year -5.00% +2.56% -2.50%
75th Percentile £600 £600 £588
90th Percentile £675 £695 £701
England median daily rate £505 £525 £525
% change year-on-year -3.81% - -4.55%
Number of hourly rates quoted 443 152 497
10th Percentile £14.00 £15.62 £14.16
25th Percentile £16.35 £18.99 £15.00
Median hourly rate £20.35 £48.72 £38.12
Median % change year-on-year -58.23% +27.81% +15.52%
75th Percentile £63.88 £70.31 £65.00
90th Percentile £70.00 £85.00 £75.25
England median hourly rate £28.50 £35.00 £34.23
% change year-on-year -18.57% +2.25% -2.20%

Service Delivery
Job Vacancy Trend in the East of England

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in the East of England.

Service Delivery job vacancy trend in the East of England

Service Delivery
Daily Rate Trend in the East of England

Contractor daily rate distribution trend for jobs in the East of England citing Service Delivery.

Contractor daily rate distribution trend for jobs in the East of England citing Service Delivery

Service Delivery
Daily Rate Histogram in the East of England

Daily rate distribution for jobs citing Service Delivery in the East of England over the 6 months to 27 February 2026.

Daily rate histogram for Service Delivery in the East of England

Service Delivery
Hourly Rate Trend in the East of England

Contractor hourly rate distribution trend for jobs in the East of England citing Service Delivery.

Contractor hourly rate distribution trend for jobs in the East of England citing Service Delivery

Service Delivery
Hourly Rate Histogram in the East of England

Hourly rate distribution of jobs citing Service Delivery in the East of England over the 6 months to 27 February 2026.

Hourly rate histogram for Service Delivery in the East of England

Service Delivery
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the East of England region over the 6 months to 27 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Cambridgeshire -23 8 £280 -30.86% 9
Hertfordshire -27 8 £427 +6.75% 7
Bedfordshire -4 7 £425 - 2
Norfolk -23 3 - - 5
Suffolk +4 1 - - 1
Essex -4 1 £425 - 8
Service Delivery
England

Service Delivery
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 4 (14.29%) Microsoft Excel
2 3 (10.71%) Microsoft PowerPoint
3 1 (3.57%) Microsoft Office
Business Applications
1 6 (21.43%) SAP IS-U
Cloud Services
1 4 (14.29%) Microsoft 365
2 1 (3.57%) Power Platform
Communications & Networking
1 3 (10.71%) Wi-Fi
2 1 (3.57%) Firewall
2 1 (3.57%) SSL
Database & Business Intelligence
1 2 (7.14%) Electronic Patient Records
2 1 (3.57%) Data Warehouse
2 1 (3.57%) Power BI
2 1 (3.57%) QlikView
2 1 (3.57%) SQL Server
2 1 (3.57%) SQL Server Analysis Services
2 1 (3.57%) SQL Server Integration Services
2 1 (3.57%) SQL Server Reporting Services
General
1 8 (28.57%) Social Skills
2 5 (17.86%) Finance
2 5 (17.86%) Public Sector
3 4 (14.29%) Telecoms
4 3 (10.71%) Analytical Skills
4 3 (10.71%) Electronics
4 3 (10.71%) Manufacturing
4 3 (10.71%) Marketing
4 3 (10.71%) Polish Language
5 2 (7.14%) Digital Health
5 2 (7.14%) Health Technology
5 2 (7.14%) Legal
5 2 (7.14%) Organisational Skills
6 1 (3.57%) Documentation Skills
6 1 (3.57%) Inclusion and Diversity
6 1 (3.57%) Local Government
Job Titles
1 5 (17.86%) Analyst
2 3 (10.71%) IT Analyst
2 3 (10.71%) Service Analyst
2 3 (10.71%) Service Desk Analyst
2 3 (10.71%) Technical Analyst
2 3 (10.71%) Technical Services Analyst
3 2 (7.14%) Administrator
3 2 (7.14%) Business Analyst
3 2 (7.14%) Lead
3 2 (7.14%) Senior
3 2 (7.14%) Service Manager
3 2 (7.14%) Support Officer
3 2 (7.14%) Systems Support
4 1 (3.57%) Developer
4 1 (3.57%) Network Engineer
4 1 (3.57%) Procurement Specialist
4 1 (3.57%) Senior Systems Engineer
4 1 (3.57%) Support Engineer
4 1 (3.57%) Systems Administrator
4 1 (3.57%) Systems Engineer
Miscellaneous
1 2 (7.14%) NHS
2 1 (3.57%) Clustering
2 1 (3.57%) Management Information System
Operating Systems
1 1 (3.57%) Linux
1 1 (3.57%) Mac OS
1 1 (3.57%) Red Hat Enterprise Linux
1 1 (3.57%) Windows
1 1 (3.57%) Windows 10
Processes & Methodologies
1 8 (28.57%) Problem-Solving
2 7 (25.00%) ITIL
3 6 (21.43%) Incident Management
3 6 (21.43%) Workflow
4 4 (14.29%) Business Intelligence
4 4 (14.29%) Collaborative Working
4 4 (14.29%) Customer Service
4 4 (14.29%) Programme Management
5 3 (10.71%) Asset Management
5 3 (10.71%) Continuous Improvement
5 3 (10.71%) Decision-Making
5 3 (10.71%) Digital Marketing
5 3 (10.71%) Mathematics
5 3 (10.71%) Service Management
5 3 (10.71%) Stakeholder Management
6 2 (7.14%) Contract Management
6 2 (7.14%) Digital Transformation Programme
6 2 (7.14%) Stakeholder Engagement
6 2 (7.14%) Time Management
6 2 (7.14%) Trend Analysis
Programming Languages
1 1 (3.57%) SQL
1 1 (3.57%) T-SQL
Qualifications
1 3 (10.71%) A+ Certification
1 3 (10.71%) MCSA
1 3 (10.71%) Microsoft Certification
2 2 (7.14%) DV Cleared
2 2 (7.14%) Security Cleared
3 1 (3.57%) CCNA
3 1 (3.57%) Cisco Certification
3 1 (3.57%) Degree
3 1 (3.57%) SC Cleared
Quality Assurance & Compliance
1 5 (17.86%) SLA
2 1 (3.57%) PMO
System Software
1 4 (14.29%) Active Directory
2 1 (3.57%) Slurm Workload Manager
Vendors
1 9 (32.14%) SAP
2 6 (21.43%) Microsoft
3 4 (14.29%) ServiceNow
4 3 (10.71%) Citrix
5 1 (3.57%) CheckPoint
5 1 (3.57%) Cisco
5 1 (3.57%) Extreme Networks
5 1 (3.57%) Mitel
5 1 (3.57%) Red Hat