Service Delivery Contract Job Trends in the East of England

Service Delivery
England > East of England

The table below provides summary statistics and contractor rates for jobs advertised in the East of England requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 26 September 2026, with comparisons to the same periods in the previous two years.

6 months to
26 Sep 2026
Same period 2025 Same period 2024
Rank 68 42 22
Rank change year-on-year -26 -20 +19
Contract jobs citing Service Delivery 59 53 103
As % of all contract jobs in the East of England 2.43% 4.04% 6.79%
As % of the Processes & Methodologies category 3.10% 4.51% 8.29%
Number of daily rates quoted 24 16 10
10th Percentile £190 £185 £296
25th Percentile £270 £225 £313
Median daily rate (50th Percentile) £476 £388 £350
Median % change year-on-year +22.90% +10.71% -38.60%
75th Percentile £600 £459 -
90th Percentile - £500 £538
England median daily rate £525 £450 £489
% change year-on-year +16.67% -7.98% -4.68%
Number of hourly rates quoted 7 30 87
10th Percentile £16.01 £13.25 £14.84
25th Percentile £17.31 £14.81 £15.00
Median hourly rate £34.94 £15.14 £16.23
Median % change year-on-year +130.78% -6.72% +18.81%
75th Percentile £78.63 £18.63 £16.85
90th Percentile £89.10 £21.22 -
England median hourly rate £17.87 £17.87 £16.23
% change year-on-year - +10.10% -10.93%

All Process & Methodology Skills
East of England

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the East of England.

Contract vacancies with a requirement for process or methodology skills 1,901 1,174 1,242
As % of all contract IT jobs advertised in the East of England 78.46% 89.55% 81.93%
Number of daily rates quoted 839 506 448
10th Percentile £190 £200 £199
25th Percentile £363 £385 £306
Median daily rate (50th Percentile) £500 £500 £450
Median % change year-on-year - +11.11% -10.00%
75th Percentile £600 £596 £550
90th Percentile £700 £688 £638
England median daily rate £525 £510 £525
% change year-on-year +2.94% -2.86% -4.55%
Number of hourly rates quoted 486 318 356
10th Percentile £14.22 £14.38 £14.84
25th Percentile £17.12 £16.26 £15.62
Median hourly rate £50.00 £22.82 £40.00
Median % change year-on-year +119.15% -42.96% +101.92%
75th Percentile £70.00 £60.00 £60.00
90th Percentile £80.00 £75.00 £67.50
England median hourly rate £41.56 £25.15 £43.00
% change year-on-year +65.23% -41.51% -1.94%

Service Delivery
Job Vacancy Trend in the East of England

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in the East of England.

Service Delivery job vacancy trend in the East of England

Service Delivery
Daily Rate Trend in the East of England

Contractor daily rate distribution trend for jobs in the East of England citing Service Delivery.

Contractor daily rate distribution trend for jobs in the East of England citing Service Delivery

Service Delivery
Daily Rate Histogram in the East of England

Daily rate distribution for jobs citing Service Delivery in the East of England over the 6 months to 26 September 2026.

Daily rate histogram for Service Delivery in the East of England

Service Delivery
Hourly Rate Trend in the East of England

Contractor hourly rate distribution trend for jobs in the East of England citing Service Delivery.

Contractor hourly rate distribution trend for jobs in the East of England citing Service Delivery

Service Delivery
Hourly Rate Histogram in the East of England

Hourly rate distribution of jobs citing Service Delivery in the East of England over the 6 months to 26 September 2026.

Hourly rate histogram for Service Delivery in the East of England

Service Delivery
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the East of England region over the 6 months to 26 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire -21 15 £600 +50.00% 50
Norfolk - 14 £200 - 16
Bedfordshire +8 12 £450 +136.84% 17
Cambridgeshire -12 11 £439 -2.50% 32
Suffolk -14 5 £625 +443.48% 7
Essex -21 2 - - 23
Service Delivery
England

Service Delivery
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 6 (10.17%) Confluence
2 4 (6.78%) SharePoint
3 2 (3.39%) Microsoft Exchange
4 1 (1.69%) CMS
Applications
1 2 (3.39%) Microsoft Office
2 1 (1.69%) Microsoft Excel
2 1 (1.69%) Microsoft PowerPoint
2 1 (1.69%) Microsoft Project
Business Applications
1 6 (10.17%) Remedy ITSM
2 1 (1.69%) SystmOne
Cloud Services
1 14 (23.73%) Azure
2 11 (18.64%) Microsoft 365
3 4 (6.78%) Entra ID
3 4 (6.78%) GCP
4 3 (5.08%) Cohesity
4 3 (5.08%) Power Platform
5 2 (3.39%) AWS
5 2 (3.39%) IaaS
5 2 (3.39%) OneDrive
5 2 (3.39%) OpenShift
5 2 (3.39%) PaaS
5 2 (3.39%) SaaS
6 1 (1.69%) GitHub
6 1 (1.69%) Google Workspace
6 1 (1.69%) Snowflake
Communications & Networking
1 8 (13.56%) DNS
2 7 (11.86%) Firewall
3 5 (8.47%) VLAN
3 5 (8.47%) VPN
4 4 (6.78%) DHCP
4 4 (6.78%) Network Security
5 3 (5.08%) NAS
5 3 (5.08%) SAN
6 2 (3.39%) BGP
6 2 (3.39%) Cisco ISE
6 2 (3.39%) HSRP
6 2 (3.39%) Internet
6 2 (3.39%) OSPF
6 2 (3.39%) TCP/IP
6 2 (3.39%) VRRP
6 2 (3.39%) Wi-Fi
7 1 (1.69%) HTTP
7 1 (1.69%) HTTPS
7 1 (1.69%) SSL
7 1 (1.69%) Wireless
Database & Business Intelligence
1 3 (5.08%) Power BI
2 2 (3.39%) BigQuery
2 2 (3.39%) Looker
Development Applications
1 6 (10.17%) JIRA
2 1 (1.69%) MSI
General
1 22 (37.29%) Social Skills
2 10 (16.95%) Analytical Skills
3 5 (8.47%) Finance
4 3 (5.08%) Documentation Skills
4 3 (5.08%) Influencing Skills
4 3 (5.08%) Organisational Skills
5 2 (3.39%) Aerospace
5 2 (3.39%) Marketing
6 1 (1.69%) Inclusion and Diversity
6 1 (1.69%) Legal
6 1 (1.69%) Manufacturing
6 1 (1.69%) Military
6 1 (1.69%) Public Sector
Job Titles
1 10 (16.95%) Service Manager
2 8 (13.56%) Delivery Manager
2 8 (13.56%) Service Delivery Manager
3 7 (11.86%) Infrastructure Engineer
4 6 (10.17%) Integration Manager
4 6 (10.17%) IT Engineer
4 6 (10.17%) IT Support
4 6 (10.17%) IT Support Engineer
4 6 (10.17%) Support Engineer
4 6 (10.17%) Support Manager
5 5 (8.47%) IT Manager
6 4 (6.78%) Lead
6 4 (6.78%) Project Engineer
7 3 (5.08%) Architect
7 3 (5.08%) ITSM Architect
7 3 (5.08%) Project Manager
7 3 (5.08%) Solutions Architect
7 3 (5.08%) Storage and Backup Engineer
7 3 (5.08%) Storage Engineer
7 3 (5.08%) VMware Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 2 (3.39%) REST
2 1 (1.69%) Microsoft Graph
2 1 (1.69%) Middleware
2 1 (1.69%) XMPP
Miscellaneous
1 4 (6.78%) Onboarding
2 3 (5.08%) Data Centre
2 3 (5.08%) Management Information System
3 2 (3.39%) CMDB
3 2 (3.39%) Enterprise Software
3 2 (3.39%) NHS
3 2 (3.39%) Web Conferencing
4 1 (1.69%) Analytical Mindset
4 1 (1.69%) Driving Licence
4 1 (1.69%) Operational Technology
4 1 (1.69%) PKI
4 1 (1.69%) Self-Motivation
4 1 (1.69%) Video Conferencing
4 1 (1.69%) Video\Live Streaming
Operating Systems
1 15 (25.42%) Windows
2 4 (6.78%) Linux
2 4 (6.78%) Mac OS
2 4 (6.78%) Windows Server
3 3 (5.08%) Android
3 3 (5.08%) Apple iOS
4 1 (1.69%) Red Hat Enterprise Linux
4 1 (1.69%) Windows 10
Processes & Methodologies
1 22 (37.29%) Continuous Improvement
2 18 (30.51%) ITSM
2 18 (30.51%) Service Management
3 17 (28.81%) ITIL
4 11 (18.64%) Problem-Solving
4 11 (18.64%) Stakeholder Management
5 10 (16.95%) Customer Service
5 10 (16.95%) Infrastructure Engineering
6 9 (15.25%) Project Management
6 9 (15.25%) Root Cause Analysis
7 8 (13.56%) Change Management
8 7 (11.86%) Cybersecurity
8 7 (11.86%) Problem Management
8 7 (11.86%) Project Delivery
9 5 (8.47%) Configuration Management
9 5 (8.47%) Mentoring
9 5 (8.47%) Stakeholder Engagement
10 4 (6.78%) Agile
10 4 (6.78%) Asset Management
10 4 (6.78%) Business Continuity
Programming Languages
1 4 (6.78%) PowerShell
1 4 (6.78%) Python
2 3 (5.08%) SQL
3 2 (3.39%) Bash
3 2 (3.39%) Google Apps Script
3 2 (3.39%) JavaScript
Qualifications
1 22 (37.29%) Security Cleared
2 16 (27.12%) SC Cleared
3 5 (8.47%) Degree
3 5 (8.47%) DV Cleared
4 3 (5.08%) Microsoft Certification
5 2 (3.39%) CCNA
5 2 (3.39%) Cisco Certification
5 2 (3.39%) MCSE
6 1 (1.69%) Azure Certification
6 1 (1.69%) ISACA
6 1 (1.69%) ITIL Certification
6 1 (1.69%) ITIL Foundation Certificate
6 1 (1.69%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 7 (11.86%) SLA
2 3 (5.08%) Sarbanes-Oxley
3 2 (3.39%) Cyber Essentials
3 2 (3.39%) ISO/IEC 27001
3 2 (3.39%) NCSC
4 1 (1.69%) NIST
4 1 (1.69%) NIST 800
4 1 (1.69%) PMO
4 1 (1.69%) QA
System Software
1 11 (18.64%) VMware Infrastructure
2 7 (11.86%) vSphere
3 4 (6.78%) Firmware
3 4 (6.78%) VMware ESXi
4 3 (5.08%) Active Directory
5 2 (3.39%) Hyper-V
Systems Management
1 6 (10.17%) Microsoft Intune
2 1 (1.69%) Cisco CUCM
2 1 (1.69%) Nagios
Vendors
1 17 (28.81%) Microsoft
2 13 (22.03%) VMware
3 11 (18.64%) ServiceNow
4 7 (11.86%) NetApp
5 6 (10.17%) Remedy
6 5 (8.47%) Cisco
6 5 (8.47%) Veeam
7 3 (5.08%) BMC
8 2 (3.39%) Google
8 2 (3.39%) SolarWinds
9 1 (1.69%) Alteryx
9 1 (1.69%) Barracuda Networks
9 1 (1.69%) Databricks
9 1 (1.69%) Dell
9 1 (1.69%) Juniper
9 1 (1.69%) Palo Alto