The following table provides summary statistics for contract job vacancies advertised in England with a requirement for Contact Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Contact Management over the 3 months to 26 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Contact Management
UK / England
Rank 566 586 578
Rank change year-on-year +20 -8  
Contract jobs citing Contact Management 8 27 16
As % of all contract IT jobs advertised in England 0.019% 0.055% 0.033%
As % of the Processes & Methodologies category 0.023% 0.066% 0.041%
Number of daily rates quoted 7 17 5
Median daily rate £400 £450 £500
Median daily rate % change year-on-year -11.11% -10.00%  
90% offered a daily rate of more than £354 £246 £319
10% offered a daily rate of more than £458 £498 £650
UK excluding London median daily rate £413 £450 £600
% change year-on-year -8.33% -25.00%  
Number of hourly rates quoted 1 1 0
Median hourly rate £21.00 £18.50 -
Median hourly rate % change year-on-year +13.51% -  
UK excluding London median hourly rate £28.00 £18.50 -
% change year-on-year +51.35% -  

Contact Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process and methodology skills.

Contract Process & Methodology Skills
England
Contract job vacancies with a requirement for process and methodology skills 34360 40698 38684
As % of all contract IT job vacancies advertised in England 83.28% 82.96% 80.02%
Number of daily rates quoted 22779 27017 24364
Median daily rate £450 £438 £425
Median daily rate % change year-on-year +2.85% +2.94%  
90% offered a daily rate of more than £300 £300 £280
10% offered a daily rate of more than £600 £600 £578
UK excluding London median daily rate £410 £400 £398
% change year-on-year +2.50% +0.62%  
Number of hourly rates quoted 862 1001 1130
Median hourly rate £36.00 £37.50 £27.50
Median hourly rate % change year-on-year -4.00% +36.36%  
90% offered a hourly rate of more than £13.00 £13.00 £12.00
10% offered a hourly rate of more than £52.50 £55.00 £48.01
UK excluding London median hourly rate £36.00 £38.75 £30.00
% change year-on-year -7.09% +29.16%  

Contact Management
Job Vacancy Trend in England

The job posting trend of jobs advertised in England citing Contact Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Contact Management in England

Contact Management
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Contact Management in England.

Contractor daily rate trend for Contact Management in England

Contact Management
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing Contact Management in England over the 3 months to 26 March 2017.

Contractor daily rate histogram for Contact Management in England

Contact Management
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Contact Management in England.

Contractor hourly rate trend for Contact Management in England

Contact Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Contact Management within the England region over the 3 months to 26 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +24 4 £390 -8.23% 2
South East +14 2 £406 -10.71% 1
North East -12 1 £525 -
West Midlands - 1 - -
Contact Management
UK

Contact Management
Top 30 Related IT Skills in England

For the 6 months to 26 March 2017, IT contractor jobs citing Contact Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for Contact Management.

1 10 (71.43%) CRM
2 8 (57.14%) Dynamics CRM
3 6 (42.86%) Microsoft
3 6 (42.86%) MS Excel
4 5 (35.71%) Agile Software Development
5 4 (28.57%) C#
6 3 (21.43%) JavaScript
6 3 (21.43%) .NET
6 3 (21.43%) Data Modelling
6 3 (21.43%) Migration
6 3 (21.43%) Data Migration
7 2 (14.29%) Team Foundation Server
7 2 (14.29%) Scrum
7 2 (14.29%) Unit Testing
7 2 (14.29%) Workflow
7 2 (14.29%) SQL Server
8 1 (7.14%) SQL
8 1 (7.14%) ETL
8 1 (7.14%) SharePoint
8 1 (7.14%) Data Warehouse
8 1 (7.14%) Microsoft Certification
8 1 (7.14%) Salesforce.com
8 1 (7.14%) Internet
8 1 (7.14%) Project Management
8 1 (7.14%) CMS
8 1 (7.14%) Automated Testing
8 1 (7.14%) Business Analysis
8 1 (7.14%) Service Delivery
8 1 (7.14%) Change Management
8 1 (7.14%) Regression Testing

Contact Management
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (7.14%) CMS
1 1 (7.14%) SharePoint
Applications
1 6 (42.86%) MS Excel
Business Applications
1 8 (57.14%) Dynamics CRM
Cloud Services
1 1 (7.14%) IaaS
1 1 (7.14%) Microsoft Azure
Communications & Networking
1 1 (7.14%) Internet
Database & Business Intelligence
1 2 (14.29%) SQL Server
2 1 (7.14%) Data Warehouse
2 1 (7.14%) SQL Server 2012
2 1 (7.14%) SQL Server Integration Services
Development Applications
1 2 (14.29%) Team Foundation Server
2 1 (7.14%) Selenium
General
1 1 (7.14%) Telecoms
Job Titles
1 3 (21.43%) Consultant
1 3 (21.43%) CRM Developer
1 3 (21.43%) Developer
2 2 (14.29%) Analyst
2 2 (14.29%) CRM Analyst
2 2 (14.29%) CRM Consultant
2 2 (14.29%) Project Manager
3 1 (7.14%) Automation Tester
3 1 (7.14%) Azure Consultant
3 1 (7.14%) Communications Officer
3 1 (7.14%) Data Consultant
3 1 (7.14%) Data Migration Consultant
3 1 (7.14%) Dynamics CRM Consultant
3 1 (7.14%) Dynamics CRM Developer
3 1 (7.14%) Management Consultant
3 1 (7.14%) Salesforce Administrator
3 1 (7.14%) Selenium Automation Tester
3 1 (7.14%) Selenium Tester
3 1 (7.14%) Support Analyst
3 1 (7.14%) Tester
Libraries, Frameworks & Software Standards
1 3 (21.43%) .NET
Miscellaneous
1 1 (7.14%) Social Media
Processes & Methodologies
1 10 (71.43%) CRM
2 5 (35.71%) Agile Software Development
3 3 (21.43%) Data Migration
3 3 (21.43%) Data Modelling
3 3 (21.43%) Migration
4 2 (14.29%) Scrum
4 2 (14.29%) Unit Testing
4 2 (14.29%) Workflow
5 1 (7.14%) Automated Testing
5 1 (7.14%) Business Analysis
5 1 (7.14%) Change Management
5 1 (7.14%) Data Cleansing
5 1 (7.14%) Data Conversion
5 1 (7.14%) ETL
5 1 (7.14%) GAP Analysis
5 1 (7.14%) Project Management
5 1 (7.14%) Regression Testing
5 1 (7.14%) Service Delivery
5 1 (7.14%) Test Scripting
5 1 (7.14%) Time Management
Programming Languages
1 4 (28.57%) C#
2 3 (21.43%) JavaScript
3 1 (7.14%) PowerShell
3 1 (7.14%) SQL
Qualifications
1 1 (7.14%) Microsoft Certification
Vendors
1 6 (42.86%) Microsoft
2 1 (7.14%) Salesforce.com
Reading, Berkshire
TEKsystems
Rate: £300 - £430 per day
Posted: 5 days ago