The median contractor rate for a Technical Support Analyst was £159 per day in advertised job vacancies in the East of England during the 3 months to 23 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Technical Support Analyst
England / East of England
Rank 121 122 122
Rank change year-on-year +1 0  
Contract jobs requiring a Technical Support Analyst 7 2 1
As % of all contract IT jobs advertised in the East of England 0.33% 0.082% 0.039%
As % of the Job Titles category 0.34% 0.086% 0.040%
Number of daily rates quoted 6 2 0
Median daily rate £159 £238 -
Median daily rate % change year-on-year -33.15% -  
UK excluding London median daily rate £165 £209 £273
% change year-on-year -20.95% -23.39%  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £14.00 £11.50 £27.50
% change year-on-year +21.73% -58.18%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in the East of England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
East of England
Contract job vacancies with a job title containing a recognized job role 2053 2338 2498
As % of all contract IT job vacancies advertised in the East of England 95.71% 96.41% 96.49%
Number of daily rates quoted 1250 1366 1409
Median daily rate £400 £400 £400
90% offered a daily rate of more than £195 £250 £190
10% offered a daily rate of more than £550 £525 £540
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 158 168 239
Median hourly rate £31.50 £19.00 £17.50
Median hourly rate % change year-on-year +65.78% +8.57%  
90% offered a hourly rate of more than £11.33 £12.00 £11.50
10% offered a hourly rate of more than £50.00 £50.00 £40.00
UK excluding London median hourly rate £17.50 £20.00 £17.00
% change year-on-year -12.50% +17.64%  

Technical Support Analyst
Job Vacancy Trend in the East of England

The job posting trend of jobs advertised in the East of England that featured Technical Support Analyst in the job title.

Job vacancy trend for Technical Support Analyst in the East of England

Technical Support Analyst
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Technical Support Analyst in the East of England.

Contractor daily rate trend for Technical Support Analyst in the East of England

Technical Support Analyst
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support Analyst in the East of England.

Contractor hourly rate trend for Technical Support Analyst in the East of England

Technical Support Analyst
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support Analyst within the East of England region over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire - 3 £140 - 1
Hertfordshire - 3 £200 -
Essex - 1 - -
Technical Support Analyst
England

Technical Support Analyst Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 23 March 2017, Technical Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region featuring Technical Support Analyst in the job title.

1 6 (85.71%) LAN
1 6 (85.71%) Microsoft
1 6 (85.71%) Active Directory
2 4 (57.14%) SCCM
2 4 (57.14%) Software Deployment
3 3 (42.86%) Software Distribution
3 3 (42.86%) Data Centre
3 3 (42.86%) Virtual Servers
3 3 (42.86%) VMware Infrastructure
3 3 (42.86%) Java SE
3 3 (42.86%) Microsoft Virtual Server
3 3 (42.86%) Enterprise Storage
3 3 (42.86%) Unified Communications
3 3 (42.86%) Lotus
3 3 (42.86%) Microsoft App-V
3 3 (42.86%) A+ Certification
3 3 (42.86%) WAN
3 3 (42.86%) Windows
3 3 (42.86%) IBM Notes
3 3 (42.86%) Disaster Recovery
3 3 (42.86%) VMware
4 2 (28.57%) VMware ESX
4 2 (28.57%) SAN
4 2 (28.57%) Dell
4 2 (28.57%) Windows 7
4 2 (28.57%) MS Office
5 1 (14.29%) Windows Server
5 1 (14.29%) Local Government
5 1 (14.29%) NetApp
5 1 (14.29%) MS Exchange

Technical Support Analyst Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (42.86%) IBM Notes
2 1 (14.29%) MS Exchange
Applications
1 2 (28.57%) MS Office
Communications & Networking
1 6 (85.71%) LAN
2 3 (42.86%) Unified Communications
2 3 (42.86%) WAN
3 2 (28.57%) SAN
General
1 1 (14.29%) Local Government
Libraries, Frameworks & Software Standards
1 3 (42.86%) Java SE
Miscellaneous
1 3 (42.86%) Data Centre
1 3 (42.86%) Enterprise Storage
Operating Systems
1 3 (42.86%) Windows
2 2 (28.57%) Windows 7
3 1 (14.29%) Windows Server
Processes & Methodologies
1 4 (57.14%) Software Deployment
2 3 (42.86%) Disaster Recovery
2 3 (42.86%) Software Distribution
Qualifications
1 3 (42.86%) A+ Certification
System Software
1 6 (85.71%) Active Directory
2 3 (42.86%) Microsoft App-V
2 3 (42.86%) Microsoft Virtual Server
2 3 (42.86%) Virtual Servers
2 3 (42.86%) VMware Infrastructure
3 2 (28.57%) VMware ESX
Systems Management
1 4 (57.14%) SCCM
Vendors
1 6 (85.71%) Microsoft
2 3 (42.86%) Lotus
2 3 (42.86%) VMware
3 2 (28.57%) Dell
4 1 (14.29%) NetApp