The median annual salary for a Technical Support was £27,000 in advertised job vacancies in the East of England during the 3 months to 24 April 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support
England / East of England
3 months to
24 Apr 2017
Same period 2016 Same period 2015
Rank 203 194 197
Rank change year-on-year -9 +3  
Permanent jobs requiring a Technical Support 54 72 92
As % of all permanent IT jobs advertised in the East of England 0.88% 0.98% 1.14%
As % of the Job Titles category 0.91% 1.02% 1.17%
Number of salaries quoted 45 60 87
Median salary £27,000 £35,000 £27,500
Median salary % change year-on-year -22.85% +27.27%  
90% offered a salary of more than £17,000 £18,500 £20,500
10% offered a salary of more than £38,100 £37,500 £50,000
UK excluding London median salary £30,000 £27,500 £30,000
% change year-on-year +9.09% -8.33%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the East of England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
East of England
Permanent job vacancies with a job title containing a recognized job role 5937 7025 7858
As % of all permanent IT job vacancies advertised in the East of England 96.44% 95.93% 97.57%
Number of salaries quoted 4749 5753 6397
Median salary £45,000 £43,641 £42,500
Median salary % change year-on-year +3.11% +2.68%  
90% offered a salary of more than £26,000 £26,500 £25,000
10% offered a salary of more than £65,000 £60,000 £65,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Technical Support
Job Vacancy Trend in the East of England

The job posting trend of jobs advertised in the East of England that featured Technical Support in the job title.

Job vacancy trend for Technical Support in the East of England

Technical Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in the East of England.

Salary trend for Technical Support in the East of England

Technical Support
Salary Histogram in the East of England

The salary distribution of IT jobs citing Technical Support in the East of England over the 3 months to 24 April 2017.

Salary histogram for Technical Support in the East of England

Technical Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the East of England region over the 3 months to 24 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +2 19 £32,500 -7.14% 3
Hertfordshire -10 15 £22,500 -35.71% 2
Suffolk +25 10 £35,000 -
Bedfordshire +25 6 £25,000 -33.33% 1
Essex +6 4 £35,500 +22.41% 2
Technical Support
England

Technical Support Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 24 April 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Technical Support in the job title.

1 54 (56.84%) Windows
2 34 (35.79%) Microsoft
3 26 (27.37%) SQL
4 25 (26.32%) Active Directory
4 25 (26.32%) VMware
5 23 (24.21%) Windows Server 2012
6 22 (23.16%) Windows Server
7 21 (22.11%) VMware Infrastructure
8 18 (18.95%) Windows Server 2008
8 18 (18.95%) Hyper-V
9 12 (12.63%) Degree
9 12 (12.63%) Office 365
9 12 (12.63%) Linux
10 11 (11.58%) .NET
10 11 (11.58%) Java
10 11 (11.58%) French Language
11 10 (10.53%) Windows 7
11 10 (10.53%) SQL Server
11 10 (10.53%) MS Exchange
12 9 (9.47%) SAN
12 9 (9.47%) ITIL
13 8 (8.42%) Tomcat
13 8 (8.42%) IIS
13 8 (8.42%) Web Services
13 8 (8.42%) SLA
13 8 (8.42%) Firewall
13 8 (8.42%) Microsoft Azure
13 8 (8.42%) PowerShell
13 8 (8.42%) Windows 10
14 7 (7.37%) Apache

Technical Support Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (10.53%) MS Exchange
2 8 (8.42%) IIS
2 8 (8.42%) Tomcat
3 7 (7.37%) Apache
4 4 (4.21%) Blackberry Enterprise Server
4 4 (4.21%) Exchange Server 2013
5 3 (3.16%) Exchange Server 2010
6 2 (2.11%) Skype for Business
7 1 (1.05%) Exchange Server 2007
Applications
1 5 (5.26%) Microsoft Office
Cloud Services
1 12 (12.63%) Office 365
2 8 (8.42%) Microsoft Azure
3 2 (2.11%) G Suite
3 2 (2.11%) SaaS
4 1 (1.05%) OneDrive
Communications & Networking
1 9 (9.47%) SAN
2 8 (8.42%) Firewall
3 4 (4.21%) DHCP
4 3 (3.16%) DNS
4 3 (3.16%) HTTP
4 3 (3.16%) Internet
4 3 (3.16%) TCP/IP
5 2 (2.11%) iSCSI
5 2 (2.11%) LDAP
5 2 (2.11%) Network Security
5 2 (2.11%) Remote Desktop
5 2 (2.11%) VLAN
6 1 (1.05%) Extranet
6 1 (1.05%) NetScaler
6 1 (1.05%) Unified Communications
6 1 (1.05%) Wi-Fi
Database & Business Intelligence
1 10 (10.53%) SQL Server
2 3 (3.16%) BusinessObjects
3 2 (2.11%) MySQL
3 2 (2.11%) Oracle Database
4 1 (1.05%) Data Mining
4 1 (1.05%) Relational Database
Development Applications
1 2 (2.11%) PROIV
General
1 11 (11.58%) French Language
2 6 (6.32%) Finance
3 3 (3.16%) Billing
3 3 (3.16%) Electronics
3 3 (3.16%) Manufacturing
4 1 (1.05%) Banking
4 1 (1.05%) Front Office
4 1 (1.05%) Games
4 1 (1.05%) Italian Language
4 1 (1.05%) Spanish Language
Libraries, Frameworks & Software Standards
1 11 (11.58%) .NET
2 8 (8.42%) Web Services
3 6 (6.32%) CSS
3 6 (6.32%) HTML
4 5 (5.26%) XML
5 3 (3.16%) ASP.NET
6 1 (1.05%) COM
6 1 (1.05%) Middleware
Miscellaneous
1 6 (6.32%) Analytical Skills
1 6 (6.32%) Computer Science
2 4 (4.21%) Blackberry
2 4 (4.21%) Clustering
3 3 (3.16%) Management Information System
4 2 (2.11%) AS400
4 2 (2.11%) Enterprise Software
4 2 (2.11%) iSeries
4 2 (2.11%) Mainframe
5 1 (1.05%) Data Centre
Operating Systems
1 54 (56.84%) Windows
2 23 (24.21%) Windows Server 2012
3 22 (23.16%) Windows Server
4 18 (18.95%) Windows Server 2008
5 12 (12.63%) Linux
6 10 (10.53%) Windows 7
7 8 (8.42%) Windows 10
8 6 (6.32%) Unix
9 4 (4.21%) Solaris
10 2 (2.11%) AIX
10 2 (2.11%) Apple iOS
10 2 (2.11%) Mac OS X
10 2 (2.11%) Windows NT
10 2 (2.11%) Windows Server 2003
Processes & Methodologies
1 9 (9.47%) ITIL
2 6 (6.32%) CRM
2 6 (6.32%) Mathematics
3 4 (4.21%) Problem Management
3 4 (4.21%) Project Management
4 3 (3.16%) Cybersecurity
4 3 (3.16%) Disaster Recovery
4 3 (3.16%) Integration Testing
4 3 (3.16%) Presales
4 3 (3.16%) SDLC
4 3 (3.16%) Service Delivery
4 3 (3.16%) System Integration Testing
4 3 (3.16%) User Acceptance Testing
5 2 (2.11%) Analytics
5 2 (2.11%) High Availability
5 2 (2.11%) Line Management
5 2 (2.11%) Network Management
5 2 (2.11%) Performance Tuning
5 2 (2.11%) Process Improvement
5 2 (2.11%) Server Monitoring
Programming Languages
1 26 (27.37%) SQL
2 11 (11.58%) Java
3 8 (8.42%) PowerShell
4 4 (4.21%) C#
5 3 (3.16%) JavaScript
5 3 (3.16%) Python
6 2 (2.11%) VB
7 1 (1.05%) Bash Shell
7 1 (1.05%) PHP
Qualifications
1 12 (12.63%) Degree
2 7 (7.37%) Microsoft Certification
3 6 (6.32%) MCSE
4 5 (5.26%) MCSA
5 4 (4.21%) MCP
6 3 (3.16%) CCNA
6 3 (3.16%) Cisco Certification
6 3 (3.16%) ITIL Certification
7 2 (2.11%) CCNP
7 2 (2.11%) LPIC
7 2 (2.11%) Network+ Certification
7 2 (2.11%) RHCE
7 2 (2.11%) VMware Certified Professional (VCP)
7 2 (2.11%) VTSP
8 1 (1.05%) PhD
8 1 (1.05%) SC Cleared
8 1 (1.05%) Security Cleared
Quality Assurance & Compliance
1 8 (8.42%) SLA
System Software
1 25 (26.32%) Active Directory
2 21 (22.11%) VMware Infrastructure
3 18 (18.95%) Hyper-V
4 4 (4.21%) vSphere
5 2 (2.11%) Virtual Machines
6 1 (1.05%) Citrix Presentation Server
6 1 (1.05%) XenApp
Systems Management
1 4 (4.21%) Backup Exec
1 4 (4.21%) SCCM
2 3 (3.16%) SCVMM
3 2 (2.11%) Puppet
Vendors
1 34 (35.79%) Microsoft
2 25 (26.32%) VMware
3 7 (7.37%) Citrix
4 6 (6.32%) Oracle
5 5 (5.26%) Cisco
6 4 (4.21%) Veeam
7 2 (2.11%) Apple
7 2 (2.11%) F5
7 2 (2.11%) Fortinet
7 2 (2.11%) Google
7 2 (2.11%) HP
7 2 (2.11%) Sun
8 1 (1.05%) AppSense
8 1 (1.05%) CommVault
8 1 (1.05%) EMC
8 1 (1.05%) IBM
8 1 (1.05%) Juniper
8 1 (1.05%) Mitel
8 1 (1.05%) NetApp
St. Albans, Hertfordshire
Understanding Recruitment
Salary: £20000.00 - £26000.00 per annum + benefits
Posted: 3 hours ago
Saffron Walden, Essex
The One Group
Salary: £35k - 40k per year
Posted: 4 hours ago
Chelmsford, Essex
Millshill Recruitment Ltd
Salary: £24000 - £28000 per annum
Posted: 5 days ago
Watford, Hertfordshire
Berkeley Square IT
Salary: £35000 - £45000 Per Annum
Posted: 5 days ago
Peterborough, Cambridgeshire
The SmartList
Posted: 18 days ago
Luton, Bedfordshire
The SmartList
Posted: 18 days ago
Cambridge, Cambridgeshire
The SmartList
Posted: 18 days ago
Cambridge, UK
Cambridge Assessment
Salary: Competitive
Posted: 19 days ago