Technical Support Job Trends in the East of England

Technical Support
England > East of England

The median Technical Support salary in the East of England is £41,250 per year, according to job vacancies posted during the 6 months leading to 13 August 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
13 Aug 2026
Same period 2025 Same period 2024
Rank 109 65 101
Rank change year-on-year -44 +36 +44
Permanent jobs requiring a Technical Support 93 138 82
As % of all permanent jobs in the East of England 1.28% 4.00% 1.74%
As % of the Job Titles category 1.37% 4.31% 1.85%
Number of salaries quoted 66 109 51
10th Percentile £27,000 £26,000 £25,000
25th Percentile £34,500 £31,250 £29,750
Median annual salary (50th Percentile) £41,250 £35,000 £37,500
Median % change year-on-year +17.86% -6.67% +56.25%
75th Percentile £47,500 £45,000 £47,500
90th Percentile £52,500 £55,600 £55,000
England median annual salary £40,000 £34,011 £37,500
% change year-on-year +17.61% -9.30% +7.14%

All Permanent IT Job Roles
East of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 6,795 3,200 4,432
% of permanent jobs with a recognized job title 93.63% 92.83% 94.30%
Number of salaries quoted 4,714 1,796 2,998
10th Percentile £30,000 £27,250 £26,425
25th Percentile £35,000 £32,500 £35,000
Median annual salary (50th Percentile) £50,000 £46,750 £50,000
Median % change year-on-year +6.95% -6.50% -7.41%
75th Percentile £67,500 £60,000 £65,000
90th Percentile £85,000 £75,000 £78,750
England median annual salary £57,500 £55,000 £55,000
% change year-on-year +4.55% - -8.33%

Technical Support
Job Vacancy Trend in the East of England

Historical trend showing the proportion of permanent IT job postings featuring 'Technical Support' in the job title relative to all permanent IT jobs advertised in the East of England.

Technical Support job vacancy trend in the East of England

Technical Support
Salary Trend in the East of England

Salary distribution trend for Technical Support job vacancies in the East of England.

Salary distribution trend for Technical Support job vacancies in the East of England

Technical Support
Salary Histogram in the East of England

Salary distribution for jobs citing Technical Support in the East of England over the 6 months to 13 August 2026.

Salary histogram for Technical Support in the East of England

Technical Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the East of England region over the 6 months to 13 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire -18 45 £45,000 +5.88% 4
Cambridgeshire -32 18 £45,000 +28.57% 1
Bedfordshire -21 16 £31,500 -10.00% 2
Essex -39 8 £38,750 +19.23% 7
Suffolk +5 4 £32,500 -29.73%
Norfolk - 2 £35,000 - 2
Technical Support
England

Technical Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East of England

For the 6 months to 13 August 2026, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East of England region featuring Technical Support in the job title.

1 23 (24.73%) Degree
2 12 (12.90%) Customer Service
2 12 (12.90%) Problem-Solving
3 8 (8.60%) ISO 9001
3 8 (8.60%) Linux
4 7 (7.53%) Debian
4 7 (7.53%) MySQL
4 7 (7.53%) Time Management
5 6 (6.45%) Firmware
5 6 (6.45%) Inventory Management
6 4 (4.30%) Continuous Improvement
6 4 (4.30%) Customer Requirements
6 4 (4.30%) Project Management
7 3 (3.23%) AWS
7 3 (3.23%) Azure
7 3 (3.23%) Customer Engagement
7 3 (3.23%) Customer-Centricity
7 3 (3.23%) Data Interpretation
7 3 (3.23%) Line Management
7 3 (3.23%) Master's Degree
7 3 (3.23%) Microsoft
7 3 (3.23%) PhD
7 3 (3.23%) Process Improvement
7 3 (3.23%) SSL
7 3 (3.23%) Ticket Management
8 2 (2.15%) API Integration
8 2 (2.15%) Broadband
8 2 (2.15%) Computer Science
8 2 (2.15%) Computer Science Degree
8 2 (2.15%) CRM

Technical Support Skill Set
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (1.08%) Apache
1 1 (1.08%) Microsoft Exchange
1 1 (1.08%) SharePoint
Applications
1 1 (1.08%) Microsoft Excel
1 1 (1.08%) Microsoft Office
1 1 (1.08%) Microsoft PowerPoint
Cloud Services
1 3 (3.23%) AWS
1 3 (3.23%) Azure
2 2 (2.15%) GCP
2 2 (2.15%) Microsoft 365
2 2 (2.15%) SaaS
3 1 (1.08%) Entra ID
Communications & Networking
1 3 (3.23%) SSL
2 2 (2.15%) Broadband
3 1 (1.08%) DNS
3 1 (1.08%) LAN
3 1 (1.08%) TCP/IP
3 1 (1.08%) VLAN
3 1 (1.08%) VoIP
3 1 (1.08%) WAN
3 1 (1.08%) Wi-Fi
Database & Business Intelligence
1 7 (7.53%) MySQL
Development Applications
1 2 (2.15%) JIRA
General
1 16 (17.20%) Electronics
1 16 (17.20%) Manufacturing
2 11 (11.83%) Social Skills
3 7 (7.53%) Marketing
3 7 (7.53%) Telecoms
4 5 (5.38%) Retail
5 4 (4.30%) Organisational Skills
6 3 (3.23%) Aerospace
6 3 (3.23%) Analytical Skills
6 3 (3.23%) Automotive
6 3 (3.23%) Presentation Skills
7 2 (2.15%) Finance
8 1 (1.08%) Advertising
Libraries, Frameworks & Software Standards
1 2 (2.15%) JSON
1 2 (2.15%) OAuth
1 2 (2.15%) REST
1 2 (2.15%) SOAP
1 2 (2.15%) XML
2 1 (1.08%) CSS
2 1 (1.08%) HTML
Miscellaneous
1 12 (12.90%) Driving Licence
1 12 (12.90%) Self-Motivation
2 9 (9.68%) Acoustics
3 7 (7.53%) Data Centre
4 2 (2.15%) Onboarding
5 1 (1.08%) Management Information System
5 1 (1.08%) Renewable Energy
5 1 (1.08%) Social Media
Operating Systems
1 8 (8.60%) Linux
2 7 (7.53%) Debian
3 2 (2.15%) Windows
4 1 (1.08%) Mac OS
4 1 (1.08%) Unix
4 1 (1.08%) Windows 10
4 1 (1.08%) Windows Server
Processes & Methodologies
1 12 (12.90%) Customer Service
1 12 (12.90%) Problem-Solving
2 7 (7.53%) Time Management
3 6 (6.45%) Inventory Management
4 4 (4.30%) Continuous Improvement
4 4 (4.30%) Customer Requirements
4 4 (4.30%) Project Management
5 3 (3.23%) Customer Engagement
5 3 (3.23%) Customer-Centricity
5 3 (3.23%) Data Interpretation
5 3 (3.23%) Line Management
5 3 (3.23%) Process Improvement
5 3 (3.23%) Ticket Management
6 2 (2.15%) API Integration
6 2 (2.15%) Computer Science
6 2 (2.15%) CRM
6 2 (2.15%) Cybersecurity
6 2 (2.15%) Fintech
6 2 (2.15%) Software Engineering
6 2 (2.15%) Stakeholder Management
Programming Languages
1 1 (1.08%) JavaScript
1 1 (1.08%) Perl
1 1 (1.08%) Shell Script
Qualifications
1 23 (24.73%) Degree
2 3 (3.23%) Master's Degree
2 3 (3.23%) PhD
3 2 (2.15%) Computer Science Degree
3 2 (2.15%) HNC
3 2 (2.15%) HND
Quality Assurance & Compliance
1 8 (8.60%) ISO 9001
2 2 (2.15%) SLA
3 1 (1.08%) Cyber Essentials
3 1 (1.08%) GDPR
System Software
1 6 (6.45%) Firmware
2 1 (1.08%) Active Directory
Vendors
1 3 (3.23%) Microsoft
2 2 (2.15%) Splunk