ITSM Contract Job Trends in Essex

IT Service Management (ITSM)
East of England > Essex

The table below provides summary statistics and contractor rates for jobs advertised in Essex requiring ITSM skills. It covers contract job vacancies from the 6 months leading up to 19 October 2025, with comparisons to the same periods in the previous two years.

6 months to
19 Oct 2025
Same period 2024 Same period 2023
Rank 17 20 30
Rank change year-on-year +3 +10 +1
Contract jobs citing ITSM 4 2 8
As % of all contract jobs in Essex 3.51% 1.60% 3.51%
As % of the Processes & Methodologies category 4.08% 2.06% 4.17%
Number of daily rates quoted 4 1 8
10th Percentile £208 - £316
25th Percentile £219 £713 £414
Median daily rate (50th Percentile) £225 £725 £538
Median % change year-on-year -68.97% +34.88% +283.93%
75th Percentile - £738 £575
90th Percentile - - £643
East of England median daily rate £500 £525 £675
% change year-on-year -4.76% -22.22% +68.75%

All Process and Methodology Skills
Essex

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Essex.

Contract vacancies with a requirement for process or methodology skills 98 97 192
As % of all contract IT jobs advertised in Essex 85.96% 77.60% 84.21%
Number of daily rates quoted 42 43 127
10th Percentile £156 £176 £176
25th Percentile £225 £213 £305
Median daily rate (50th Percentile) £404 £300 £490
Median % change year-on-year +34.58% -38.78% -1.01%
75th Percentile £524 £450 £575
90th Percentile £606 £555 £602
East of England median daily rate £500 £450 £500
% change year-on-year +11.11% -10.00% -
Number of hourly rates quoted 28 14 16
10th Percentile £13.25 £17.19 £20.50
25th Percentile - £23.44 £21.69
Median hourly rate £18.87 £29.17 £55.53
Median % change year-on-year -35.31% -47.47% +11.62%
75th Percentile £39.69 £76.44 £76.38
90th Percentile £75.00 £77.50 £79.75
East of England median hourly rate £21.14 £27.59 £20.00
% change year-on-year -23.36% +37.93% -4.76%

ITSM
Job Vacancy Trend in Essex

Historical trend showing the proportion of contract IT job postings citing ITSM relative to all contract IT jobs advertised in Essex.

ITSM job vacancy trend in Essex

ITSM
Daily Rate Trend in Essex

Contractor daily rate distribution trend for jobs in Essex citing ITSM.

Contractor daily rate distribution trend for jobs in Essex citing ITSM

ITSM
Hourly Rate Trend in Essex

Contractor hourly rate distribution trend for jobs in Essex citing ITSM.

Contractor hourly rate distribution trend for jobs in Essex citing ITSM

ITSM
Contract Job Locations in Essex

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Essex region over the 6 months to 19 October 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Chelmsford - 3 £225 -
Southend-on-Sea - 1 £200 -
ITSM
East of England

ITSM
Co-Occurring Skills & Capabilities in Essex by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 4 (100.00%) Microsoft 365
Communications & Networking
1 1 (25.00%) LAN
1 1 (25.00%) WAN
1 1 (25.00%) Wi-Fi
Development Applications
1 3 (75.00%) JIRA
General
1 4 (100.00%) Social Skills
2 1 (25.00%) Legal
Job Titles
1 3 (75.00%) Analyst
1 3 (75.00%) Service Analyst
1 3 (75.00%) Service Desk Analyst
2 1 (25.00%) 2nd Line Engineer
2 1 (25.00%) 2nd Line Support
2 1 (25.00%) 2nd Line Support Engineer
2 1 (25.00%) IT Analyst
2 1 (25.00%) Support Engineer
Miscellaneous
1 1 (25.00%) Enterprise Software
1 1 (25.00%) NHS
Operating Systems
1 4 (100.00%) Windows
2 3 (75.00%) Windows 10
3 1 (25.00%) Mac OS
3 1 (25.00%) Windows Server
Processes & Methodologies
1 4 (100.00%) Problem-Solving
1 4 (100.00%) Service Management
2 3 (75.00%) Continuous Improvement
2 3 (75.00%) Service Delivery
3 1 (25.00%) Customer Service
3 1 (25.00%) ITIL
Qualifications
1 3 (75.00%) A+ Certification
1 3 (75.00%) Microsoft Certification
System Software
1 4 (100.00%) Active Directory
2 1 (25.00%) Hyper-V
2 1 (25.00%) VMware Infrastructure
Vendors
1 3 (75.00%) Microsoft
1 3 (75.00%) ServiceNow
2 1 (25.00%) VMware