Service Delivery Contracts in Essex

Service Delivery
East of England > Essex

The table below provides summary statistics for contract job vacancies advertised in Essex requiring Service Delivery skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Service Delivery over the 6 months leading up to 3 May 2025, comparing them to the same period in the previous two years.

6 months to
3 May 2025
Same period 2024 Same period 2023
Rank 14 21 32
Rank change year-on-year +7 +11 +16
Contract jobs citing Service Delivery 5 10 8
As % of all contract jobs advertised in Essex 6.33% 4.57% 3.39%
As % of the Processes & Methodologies category 6.67% 5.62% 4.06%
Number of daily rates quoted 1 10 4
10th Percentile - £244 £258
25th Percentile £363 £272 £269
Median daily rate (50th Percentile) £375 £350 £450
Median % change year-on-year +7.14% -22.22% -10.00%
75th Percentile £388 - £669
90th Percentile - £431 £748
East of England median daily rate £190 £350 £475
% change year-on-year -45.71% -26.32% +12.43%
Number of hourly rates quoted 3 0 2
10th Percentile - - -
25th Percentile £13.25 - -
Median hourly rate £13.50 - £24.62
75th Percentile £13.75 - -
90th Percentile - - -
East of England median hourly rate £15.14 £14.48 £13.66
% change year-on-year +4.56% +6.00% +1.19%

All Process and Methodology Skills
Essex

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Essex.

Contract vacancies with a requirement for process or methodology skills 75 178 197
As % of all contract IT jobs advertised in Essex 94.94% 81.28% 83.47%
Number of daily rates quoted 41 94 123
10th Percentile £231 £250 £188
25th Percentile £315 £350 £262
Median daily rate (50th Percentile) £400 £475 £450
Median % change year-on-year -15.79% +5.56% -9.09%
75th Percentile £488 £563 £538
90th Percentile £538 £600 £614
East of England median daily rate £500 £475 £475
% change year-on-year +5.26% - -
Number of hourly rates quoted 11 46 15
10th Percentile £13.25 £10.42 £21.78
25th Percentile £17.13 £14.57 £24.62
Median hourly rate £30.00 £55.00 £43.00
Median % change year-on-year -45.45% +27.91% +59.38%
75th Percentile £85.00 £80.00 £60.63
90th Percentile £200.00 - £67.55
East of England median hourly rate £40.00 £40.00 £22.00
% change year-on-year - +81.82% +41.94%

Service Delivery
Job Vacancy Trend in Essex

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Essex.

Job vacancy trend for Service Delivery in Essex

Service Delivery
Contractor Daily Rate Trend in Essex

3-month moving average daily rate quoted in jobs citing Service Delivery in Essex.

Daily rate trend for Service Delivery in Essex

Service Delivery
Contractor Hourly Rate Trend in Essex

3-month moving average hourly rates quoted in jobs citing Service Delivery in Essex.

Hourly rate trend for Service Delivery in Essex

Service Delivery
Contract Job Locations in Essex

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Essex region over the 6 months to 3 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Tilbury - 3 - - 1
Thurrock - 1 - - 1
Basildon - 1 £375 - 2
Service Delivery
East of England

Service Delivery
Co-occurring Skills and Capabilities in Essex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (20.00%) Microsoft Office
Cloud Services
1 1 (20.00%) Microsoft 365
Communications & Networking
1 1 (20.00%) Firewall
1 1 (20.00%) Remote Desktop
General
1 3 (60.00%) Social Skills
2 1 (20.00%) Finance
2 1 (20.00%) Local Government
Job Titles
1 3 (60.00%) 1st Line Support
1 3 (60.00%) First Line Help Desk Support
1 3 (60.00%) Help Desk Assistant
1 3 (60.00%) Help Desk Support
1 3 (60.00%) Support Assistant
2 1 (20.00%) CRM Manager
2 1 (20.00%) CRM Programme Manager
2 1 (20.00%) Infrastructure Engineer
2 1 (20.00%) Programme Manager
Operating Systems
1 1 (20.00%) Windows
1 1 (20.00%) Windows 10
1 1 (20.00%) Windows Server 2008
Processes & Methodologies
1 3 (60.00%) Customer Service
1 3 (60.00%) Problem-Solving
2 1 (20.00%) Agile
2 1 (20.00%) Artificial Intelligence
2 1 (20.00%) Business Case
2 1 (20.00%) Collaborative Working
2 1 (20.00%) Contact Management
2 1 (20.00%) Continuous Improvement
2 1 (20.00%) CRM
2 1 (20.00%) Customer Experience
2 1 (20.00%) Cybersecurity
2 1 (20.00%) Digital Transformation Programme
2 1 (20.00%) Financial Modelling
2 1 (20.00%) Infrastructure Engineering
2 1 (20.00%) ITSM
2 1 (20.00%) Programme Management
2 1 (20.00%) Stakeholder Engagement
2 1 (20.00%) User Acceptance Testing
System Software
1 1 (20.00%) Active Directory
Vendors
1 1 (20.00%) Microsoft