Period
to 18 October 2017

The following table provides summary statistics for contract job vacancies advertised in Essex with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 18 October 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
6 months to
18 Oct 2017
Same period 2016 Same period 2015
Rank 66 62 55
Rank change year-on-year -4 -7 +12
Contract jobs citing Service Management 33 14 36
As % of all contract IT jobs advertised in Essex 3.93% 1.63% 2.96%
As % of the Processes & Methodologies category 4.44% 1.94% 3.74%
Number of daily rates quoted 18 8 30
Essex median daily rate £428 £210 £413
Median daily rate % change year-on-year +103.57% -49.09% +3.13%
10th Percentile £128 £188 £325
90th Percentile £618 £320 £526
East of England median daily rate £375 £363 £395
% change year-on-year +3.45% -8.23% +1.28%
Number of hourly rates quoted 11 3 1
Essex median hourly rate £13.72 £16.50 £50.00
Median hourly rate % change year-on-year -16.88% -67.00% +207.69%
10th Percentile £10.40 £13.15 £45.00
90th Percentile £33.25 £17.25 £55.00
East of England median hourly rate £12.50 £16.50 £11.00
% change year-on-year -24.24% +50.00% -37.59%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Essex with a requirement for process or methodology skills.

All Process and Methodology Skills
Essex
Contract vacancies with a requirement for process or methodology skills 744 721 963
As % of all contract IT jobs advertised in Essex 88.68% 83.93% 79.06%
Number of daily rates quoted 485 417 531
Essex median daily rate £488 £350 £400
Median daily rate % change year-on-year +39.29% -12.50% -
10th Percentile £308 £220 £235
90th Percentile £600 £530 £538
East of England median daily rate £425 £400 £388
% change year-on-year +6.25% +3.23% +3.33%
Number of hourly rates quoted 68 153 127
Essex median hourly rate £33.00 £22.50 £32.65
Median hourly rate % change year-on-year +46.67% -31.09% +12.59%
10th Percentile £14.09 £15.75 £15.75
90th Percentile £63.75 £42.97 £43.75
East of England median hourly rate £31.50 £28.25 £26.00
% change year-on-year +11.50% +8.65% -0.15%

Service Management
Job Vacancy Trend in Essex

Job postings citing Service Management as a percentage of all IT jobs advertised in Essex.

Job vacancy trend for Service Management in Essex

Service Management
Contractor Daily Rate Trend in Essex

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Essex.

Contractor daily rate trend for Service Management in Essex

Service Management
Contractor Daily Rate Histogram in Essex

The daily rate distribution of IT jobs citing Service Management in Essex over the 6 months to 18 October 2017.

Contractor daily rate histogram for Service Management in Essex

Service Management
Contractor Hourly Rate Trend in Essex

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Essex.

Contractor hourly rate trend for Service Management in Essex

Service Management
Contractor Hourly Rate Histogram in Essex

The hourly rate distribution of IT jobs citing Service Management in Essex over the 6 months to 18 October 2017.

Contractor hourly rate histogram for Service Management in Essex

Service Management
Contract Job Locations in Essex

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Essex region over the 6 months to 18 October 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Southend-on-Sea -27 12 £450 +104.55%
Colchester +8 2 £450 -
Thurrock - 2 £138 -
Basildon - 1 - -
Service Management
East of England

For the 6 months to 18 October 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Essex region with a requirement for Service Management.

1 24 (72.73%) ITIL
2 21 (63.64%) ITSM
3 19 (57.58%) Microsoft
4 10 (30.30%) DameWare
5 9 (27.27%) Active Directory
6 8 (24.24%) Terminal Services
6 8 (24.24%) SLA
6 8 (24.24%) Microsoft Office
6 8 (24.24%) VBA
7 7 (21.21%) Windows
7 7 (21.21%) MS Visio
8 6 (18.18%) Microsoft Excel
8 6 (18.18%) Microsoft PowerPoint
9 5 (15.15%) Analytical Skills
9 5 (15.15%) WebEx
9 5 (15.15%) Windows Server
10 4 (12.12%) Management Information System
10 4 (12.12%) Cisco
10 4 (12.12%) Linux
10 4 (12.12%) Unix
10 4 (12.12%) .NET
10 4 (12.12%) C
10 4 (12.12%) SQL
10 4 (12.12%) Data Analytics
10 4 (12.12%) Windows Server 2012
10 4 (12.12%) Analytics
10 4 (12.12%) Mentoring
10 4 (12.12%) Time Management
10 4 (12.12%) Statistics
10 4 (12.12%) Knowledge Management

Service Management
Co-occurring IT Skills in Essex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.06%) CMS
1 2 (6.06%) Confluence
1 2 (6.06%) JBoss
1 2 (6.06%) Tomcat
1 2 (6.06%) WebLogic
2 1 (3.03%) IIS
2 1 (3.03%) SharePoint
2 1 (3.03%) Skype for Business
Applications
1 8 (24.24%) Microsoft Office
2 7 (21.21%) MS Visio
3 6 (18.18%) Microsoft Excel
3 6 (18.18%) Microsoft PowerPoint
Cloud Services
1 1 (3.03%) Office 365
Communications & Networking
1 5 (15.15%) WebEx
2 1 (3.03%) Internet
2 1 (3.03%) LAN
2 1 (3.03%) WAN
2 1 (3.03%) WLAN
Database & Business Intelligence
1 2 (6.06%) SQL Server
Development Applications
1 2 (6.06%) JIRA
General
1 2 (6.06%) Finance
1 2 (6.06%) Law
1 2 (6.06%) Manufacturing
2 1 (3.03%) Automotive
Job Titles
1 9 (27.27%) Analyst
2 5 (15.15%) Coordinator
2 5 (15.15%) Technical Coordinator
3 4 (12.12%) Business Analyst
4 3 (9.09%) 1st Line Support
4 3 (9.09%) 1st Line Support Analyst
4 3 (9.09%) Support Analyst
5 2 (6.06%) Architect
5 2 (6.06%) Cisco Engineer
5 2 (6.06%) IT Manager
5 2 (6.06%) IT Services Manager
5 2 (6.06%) PRINCE2 Programme Manager
5 2 (6.06%) Programme Manager
5 2 (6.06%) Server Support
5 2 (6.06%) Service Desk Engineer
5 2 (6.06%) Service Manager
5 2 (6.06%) Technical Engineer
5 2 (6.06%) Windows Server Support
6 1 (3.03%) Project Manager
6 1 (3.03%) Systems Analyst
Libraries, Frameworks & Software Standards
1 4 (12.12%) .NET
2 2 (6.06%) HTML
2 2 (6.06%) J2EE
Miscellaneous
1 5 (15.15%) Analytical Skills
2 4 (12.12%) Management Information System
3 3 (9.09%) Data Centre
4 2 (6.06%) Driving Licence
4 2 (6.06%) NHS
5 1 (3.03%) Computer Science
5 1 (3.03%) PDA
Operating Systems
1 7 (21.21%) Windows
2 5 (15.15%) Windows Server
3 4 (12.12%) Linux
3 4 (12.12%) Unix
3 4 (12.12%) Windows Server 2012
4 2 (6.06%) OpenVMS
4 2 (6.06%) Red Hat Enterprise Linux
4 2 (6.06%) Solaris
4 2 (6.06%) VMS
4 2 (6.06%) Windows Server 2008
5 1 (3.03%) Windows 10
Processes & Methodologies
1 24 (72.73%) ITIL
2 21 (63.64%) ITSM
3 4 (12.12%) Analytics
3 4 (12.12%) Data Analytics
3 4 (12.12%) Knowledge Management
3 4 (12.12%) Mentoring
3 4 (12.12%) Statistics
3 4 (12.12%) Time Management
4 3 (9.09%) PRINCE2
4 3 (9.09%) Project Management
4 3 (9.09%) Service Delivery
5 2 (6.06%) Capacity Management
5 2 (6.06%) Change Control
5 2 (6.06%) Change Management
5 2 (6.06%) Configuration Management
5 2 (6.06%) Matrix Management
5 2 (6.06%) Performance Management
5 2 (6.06%) Release Management
5 2 (6.06%) SOA
5 2 (6.06%) Waterfall
Programming Languages
1 8 (24.24%) VBA
2 4 (12.12%) C
2 4 (12.12%) SQL
3 2 (6.06%) C++
3 2 (6.06%) T-SQL
Qualifications
1 2 (6.06%) Degree
1 2 (6.06%) PRINCE2 Practitioner
1 2 (6.06%) Security Cleared
2 1 (3.03%) BPSS Clearance
2 1 (3.03%) CCNP
2 1 (3.03%) Cisco Certification
2 1 (3.03%) Computer Science Degree
2 1 (3.03%) MCP
2 1 (3.03%) MCSA
2 1 (3.03%) Microsoft Certification
2 1 (3.03%) PRINCE2 Certification
Quality Assurance & Compliance
1 8 (24.24%) SLA
2 1 (3.03%) Disclosure Scotland
System Software
1 9 (27.27%) Active Directory
2 8 (24.24%) Terminal Services
3 1 (3.03%) VMware Infrastructure
Systems Management
1 10 (30.30%) DameWare
2 2 (6.06%) SCCM
2 2 (6.06%) SCOM
3 1 (3.03%) Cisco CUCM
Vendors
1 19 (57.58%) Microsoft
2 4 (12.12%) Cisco
3 2 (6.06%) Huawei
3 2 (6.06%) Red Hat
4 1 (3.03%) Oracle
4 1 (3.03%) Siemens
4 1 (3.03%) Symantec
4 1 (3.03%) VMware