ITSM Contracts in Gloucestershire

IT Service Management (ITSM)
South West > Gloucestershire

The table below provides summary statistics for contract job vacancies advertised in Gloucestershire requiring ITSM skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited ITSM over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 37 54 47
Rank change year-on-year +17 -7 +10
Contract jobs citing ITSM 4 4 16
As % of all contract jobs advertised in Gloucestershire 1.46% 0.93% 3.38%
As % of the Processes & Methodologies category 1.67% 1.09% 3.65%
Number of daily rates quoted 4 1 13
10th Percentile £158 - -
25th Percentile £204 - -
Median daily rate (50th Percentile) £445 £550 £400
Median % change year-on-year -19.09% +37.50% +135.29%
75th Percentile £660 - -
90th Percentile - - £725
South West median daily rate £500 £475 £440
% change year-on-year +5.26% +7.95% -8.24%

All Process and Methodology Skills
Gloucestershire

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Gloucestershire.

Contract vacancies with a requirement for process or methodology skills 239 368 438
As % of all contract IT jobs advertised in Gloucestershire 87.23% 85.78% 92.60%
Number of daily rates quoted 178 230 307
10th Percentile £237 £363 £295
25th Percentile £413 £458 £413
Median daily rate (50th Percentile) £525 £550 £545
Median % change year-on-year -4.55% +0.92% +6.34%
75th Percentile £630 £675 £650
90th Percentile £729 £738 £700
South West median daily rate £520 £525 £549
% change year-on-year -0.95% -4.37% +9.80%
Number of hourly rates quoted 20 31 37
10th Percentile £25.56 £14.00 £35.00
25th Percentile £34.88 £19.57 £50.50
Median hourly rate £67.50 £35.00 £70.00
Median % change year-on-year +92.86% -50.00% +116.05%
75th Percentile £70.00 £69.38 £78.00
90th Percentile £75.00 £71.50 £83.40
South West median hourly rate £63.00 £50.00 £61.50
% change year-on-year +26.00% -18.70% +26.16%

ITSM
Job Vacancy Trend in Gloucestershire

Job postings citing ITSM as a proportion of all IT jobs advertised in Gloucestershire.

Job vacancy trend for ITSM in Gloucestershire

ITSM
Contractor Daily Rate Trend in Gloucestershire

3-month moving average daily rate quoted in jobs citing ITSM in Gloucestershire.

Daily rate trend for ITSM in Gloucestershire

ITSM
Daily Rate Histogram in Gloucestershire

Daily rate distribution for jobs citing ITSM in Gloucestershire over the 6 months to 1 May 2025.

Daily rate histogram for ITSM in Gloucestershire

ITSM
Contractor Hourly Rate Trend in Gloucestershire

3-month moving average hourly rates quoted in jobs citing ITSM in Gloucestershire.

Hourly rate trend for ITSM in Gloucestershire

ITSM
Contract Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Gloucestershire region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Gloucester - 2 £445 - 6
ITSM
South West

ITSM
Co-occurring Skills and Capabilities in Gloucestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (25.00%) Microsoft Exchange
1 1 (25.00%) SharePoint
Business Applications
1 2 (50.00%) OpenText VIM for SAP
Cloud Services
1 1 (25.00%) Azure
1 1 (25.00%) Entra ID
1 1 (25.00%) Microsoft 365
1 1 (25.00%) SaaS
General
1 1 (25.00%) Local Government
1 1 (25.00%) Social Skills
Job Titles
1 1 (25.00%) 1st/2nd Line Support
1 1 (25.00%) 2nd Line Support
1 1 (25.00%) Lead
1 1 (25.00%) Microsoft 365 Engineer
1 1 (25.00%) Service Manager
1 1 (25.00%) Service Transition Leader
1 1 (25.00%) Service Transition Manager
1 1 (25.00%) Support Engineer
1 1 (25.00%) Transition Manager
1 1 (25.00%) Workstream Lead
Miscellaneous
1 2 (50.00%) Replication
Operating Systems
1 1 (25.00%) Windows
Processes & Methodologies
1 2 (50.00%) Change Management
1 2 (50.00%) Runbook
2 1 (25.00%) Agile
2 1 (25.00%) ITIL
2 1 (25.00%) Problem Management
2 1 (25.00%) Problem-Solving
2 1 (25.00%) Programme Management
2 1 (25.00%) SAP Implementation
Programming Languages
1 1 (25.00%) PowerShell
Qualifications
1 1 (25.00%) SC Cleared
1 1 (25.00%) Security Cleared
System Software
1 1 (25.00%) Active Directory
Systems Management
1 1 (25.00%) Microsoft Intune
1 1 (25.00%) Single Sign-On
Vendors
1 2 (50.00%) SAP
2 1 (25.00%) Microsoft
2 1 (25.00%) ServiceNow