The following table provides summary statistics for permanent job vacancies advertised in Gloucestershire with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 3 months to 24 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
24 Mar 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
South West / Gloucestershire
Rank 97 94 98
Rank change year-on-year -3 +4  
Permanent jobs citing ITSM 4 6 4
As % of all permanent IT jobs advertised in Gloucestershire 0.47% 0.57% 0.40%
As % of the Processes & Methodologies category 0.51% 0.63% 0.44%
Number of salaries quoted 4 2 4
Median salary £60,000 £18,500 £21,875
Median salary % change year-on-year +224.32% -15.42%  
UK excluding London median salary £47,500 £45,000 £42,500
% change year-on-year +5.55% +5.88%  

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Gloucestershire with a requirement for process and methodology skills.

Process & Methodology Skills
Gloucestershire
Permanent job vacancies with a requirement for process and methodology skills 778 954 899
As % of all permanent IT job vacancies advertised in Gloucestershire 91.96% 89.92% 89.28%
Number of salaries quoted 635 594 727
Median salary £45,000 £47,500 £42,500
Median salary % change year-on-year -5.26% +11.76%  
90% offered a salary of more than £32,500 £34,500 £29,000
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

ITSM
Job Vacancy Trend in Gloucestershire

The job posting trend of jobs advertised in Gloucestershire citing ITSM as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for ITSM in Gloucestershire

ITSM
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Gloucestershire.

Salary trend for ITSM in Gloucestershire

ITSM
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 24 March 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Gloucestershire region with a requirement for ITSM.

1 13 (100.00%) Service Management
2 12 (92.31%) C
2 12 (92.31%) ITIL
2 12 (92.31%) Internet
2 12 (92.31%) MODAF
3 9 (69.23%) DV Cleared
3 9 (69.23%) Security Cleared
4 8 (61.54%) Data Centre
4 8 (61.54%) Cisco
4 8 (61.54%) Microsoft
4 8 (61.54%) Management Information System
5 7 (53.85%) VMware
5 7 (53.85%) Agile Software Development
5 7 (53.85%) CCNA
5 7 (53.85%) Cisco Certification
5 7 (53.85%) Juniper
5 7 (53.85%) UML
5 7 (53.85%) SSADM
5 7 (53.85%) RUP
5 7 (53.85%) MS Excel
5 7 (53.85%) SOA
5 7 (53.85%) Presales
5 7 (53.85%) Customer Requirements
5 7 (53.85%) ITIL Foundation Certificate
5 7 (53.85%) VMware Infrastructure
5 7 (53.85%) V-Model
5 7 (53.85%) Information Assurance
5 7 (53.85%) Waterfall
5 7 (53.85%) Junos
5 7 (53.85%) MS PowerPoint

ITSM
Top Related IT Skills in Gloucestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 7 (53.85%) MS Excel
1 7 (53.85%) MS PowerPoint
2 3 (23.08%) AutoCAD
2 3 (23.08%) SOLIDWORKS
3 1 (7.69%) MS Office
Business Applications
1 1 (7.69%) Remedy ITSM
Communications & Networking
1 12 (92.31%) Internet
2 7 (53.85%) Junos
Database & Business Intelligence
1 5 (38.46%) Big Data
2 4 (30.77%) Hadoop
General
1 5 (38.46%) Local Government
Job Titles
1 5 (38.46%) Consultant
1 5 (38.46%) Integration Consultant
2 4 (30.77%) Architect
2 4 (30.77%) Solutions Architect
3 3 (23.08%) Systems Engineer
4 1 (7.69%) Data Centre Engineer
Miscellaneous
1 8 (61.54%) Data Centre
1 8 (61.54%) Management Information System
2 7 (53.85%) Data Protection Act
3 5 (38.46%) Internet of Things
4 4 (30.77%) Driving Licence
Operating Systems
1 1 (7.69%) Windows
1 1 (7.69%) Windows Vista
Processes & Methodologies
1 13 (100.00%) Service Management
2 12 (92.31%) ITIL
2 12 (92.31%) MODAF
3 7 (53.85%) Agile Software Development
3 7 (53.85%) Customer Requirements
3 7 (53.85%) Data Protection
3 7 (53.85%) DoDAF
3 7 (53.85%) Information Assurance
3 7 (53.85%) Presales
3 7 (53.85%) RUP
3 7 (53.85%) SOA
3 7 (53.85%) SSADM
3 7 (53.85%) UML
3 7 (53.85%) V-Model
3 7 (53.85%) Waterfall
4 5 (38.46%) Cybersecurity
4 5 (38.46%) IT Strategy
4 5 (38.46%) Project Management
4 5 (38.46%) Stakeholder Engagement
4 5 (38.46%) Test Strategy
Programming Languages
1 12 (92.31%) C
Qualifications
1 9 (69.23%) DV Cleared
1 9 (69.23%) Security Cleared
2 7 (53.85%) CCNA
2 7 (53.85%) Cisco Certification
2 7 (53.85%) ITIL Foundation Certificate
2 7 (53.85%) JNCIA
3 5 (38.46%) Degree
4 4 (30.77%) GIAC
4 4 (30.77%) GSEC
4 4 (30.77%) MBCS
Quality Assurance & Compliance
1 1 (7.69%) SLA
System Software
1 7 (53.85%) VMware Infrastructure
Vendors
1 8 (61.54%) Cisco
1 8 (61.54%) Microsoft
2 7 (53.85%) Juniper
2 7 (53.85%) VMware
3 4 (30.77%) Cloudera
4 1 (7.69%) BMC
4 1 (7.69%) HP
4 1 (7.69%) IBM
4 1 (7.69%) Remedy