The following table provides summary statistics for contract job vacancies advertised in the South West with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 3 months to 28 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
England / South West
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 117 133 130
Rank change year-on-year +16 -3  
Contract jobs citing ITSM 25 7 12
As % of all contract IT jobs advertised in the South West 0.91% 0.23% 0.39%
As % of the Processes & Methodologies category 1.11% 0.30% 0.50%
Number of daily rates quoted 14 4 11
Median daily rate £525 £495 £412
Median daily rate % change year-on-year +6.06% +20.29%  
90% offered a daily rate of more than £325 £411 £325
10% offered a daily rate of more than £584 £529 £488
UK excluding London median daily rate £400 £362 £387
% change year-on-year +10.49% -6.45%  
Number of hourly rates quoted 0 2 0
Median hourly rate - £14.50 -
UK excluding London median hourly rate £17.50 £19.85 £12.50
% change year-on-year -11.83% +58.80%  

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South West with a requirement for process and methodology skills.

Contract Process & Methodology Skills
South West
Contract job vacancies with a requirement for process and methodology skills 2243 2364 2422
As % of all contract IT job vacancies advertised in the South West 81.92% 78.91% 78.66%
Number of daily rates quoted 5200 5507 5650
Median daily rate £400 £390 £388
Median daily rate % change year-on-year +2.56% +0.64%  
90% offered a daily rate of more than £275 £275 £275
10% offered a daily rate of more than £575 £613 £538
UK excluding London median daily rate £415 £400 £380
% change year-on-year +3.75% +5.26%  
Number of hourly rates quoted 314 283 297
Median hourly rate £42.50 £35.00 £37.00
Median hourly rate % change year-on-year +21.42% -5.40%  
90% offered a hourly rate of more than £17.00 £19.75 £15.50
10% offered a hourly rate of more than £53.75 £46.20 £55.00
UK excluding London median hourly rate £34.00 £28.50 £30.00
% change year-on-year +19.29% -5.00%  

ITSM
Job Vacancy Trend in the South West

Job postings citing ITSM as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for ITSM in the South West

ITSM
Contractor Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in the South West.

Contractor daily rate trend for ITSM in the South West

ITSM
Contractor Daily Rate Histogram in the South West

The daily rate distribution of IT jobs citing ITSM in the South West over the 3 months to 28 June 2017.

Contractor daily rate histogram for ITSM in the South West

ITSM
Contractor Hourly Rate Trend in the South West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in the South West.

Contractor hourly rate trend for ITSM in the South West

ITSM
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the South West region over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +6 10 £525 +6.06%
Bristol +3 9 £470 -10.47% 3
Cornwall - 2 £438 -
Devon - 2 £225 -
ITSM
England

For the 6 months to 28 June 2017, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South West region with a requirement for ITSM.

1 21 (63.64%) ITIL
2 17 (51.52%) Service Management
2 17 (51.52%) Security Cleared
3 9 (27.27%) DV Cleared
4 8 (24.24%) SC Cleared
5 7 (21.21%) Remedy ITSM
5 7 (21.21%) Remedy
6 6 (18.18%) Change Management
6 6 (18.18%) Management Information System
6 6 (18.18%) Finance
6 6 (18.18%) Line Management
7 5 (15.15%) ServiceNow
7 5 (15.15%) ITIL V3
7 5 (15.15%) Agile Software Development
7 5 (15.15%) Degree
7 5 (15.15%) BMC
7 5 (15.15%) BusinessObjects
7 5 (15.15%) Windows
8 4 (12.12%) Web Services
8 4 (12.12%) VPN
8 4 (12.12%) SLA
8 4 (12.12%) Active Directory
8 4 (12.12%) HP
8 4 (12.12%) Quality Management
8 4 (12.12%) Service Delivery
8 4 (12.12%) Enterprise Architecture
8 4 (12.12%) TOGAF
8 4 (12.12%) Data Analysis
8 4 (12.12%) Security Management
8 4 (12.12%) Requirements Engineering

ITSM
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.06%) Drupal
1 2 (6.06%) SharePoint
Applications
1 3 (9.09%) Microsoft Office
2 2 (6.06%) InfoPath
3 1 (3.03%) Microsoft Excel
3 1 (3.03%) Spreadsheet
Business Applications
1 7 (21.21%) Remedy ITSM
Cloud Services
1 3 (9.09%) Office 365
1 3 (9.09%) SaaS
2 2 (6.06%) IaaS
2 2 (6.06%) PaaS
3 1 (3.03%) Amazon AWS
3 1 (3.03%) Microsoft Azure
Communications & Networking
1 4 (12.12%) VPN
2 3 (9.09%) Firewall
2 3 (9.09%) WAN
2 3 (9.09%) Wireless
3 2 (6.06%) Internet
3 2 (6.06%) LDAP
3 2 (6.06%) TCP/IP
4 1 (3.03%) SAN
4 1 (3.03%) SSH
4 1 (3.03%) SSL
Database & Business Intelligence
1 5 (15.15%) BusinessObjects
2 3 (9.09%) Big Data
3 2 (6.06%) SQL Server
General
1 6 (18.18%) Finance
2 2 (6.06%) Aerospace
2 2 (6.06%) Marketing
3 1 (3.03%) Electronics
Job Titles
1 7 (21.21%) Consultant
2 5 (15.15%) Architect
2 5 (15.15%) Business Consultant
2 5 (15.15%) SAP BusinessObjects (BO) Consultant
3 4 (12.12%) Support Engineer
4 3 (9.09%) 1st/2nd Line Help Desk Support
4 3 (9.09%) 1st/2nd Line Support
4 3 (9.09%) 1st/2nd Line Support Engineer
4 3 (9.09%) 2nd Line Engineer
4 3 (9.09%) 2nd Line Support
4 3 (9.09%) 2nd Line Support Engineer
4 3 (9.09%) Analyst
4 3 (9.09%) Help Desk Engineer
4 3 (9.09%) Help Desk Support
4 3 (9.09%) Help Desk Support Engineer
4 3 (9.09%) IT Engineer
4 3 (9.09%) IT Support
4 3 (9.09%) IT Support Engineer
4 3 (9.09%) ITIL Service Architect
4 3 (9.09%) Service Desk Engineer
Libraries, Frameworks & Software Standards
1 4 (12.12%) Web Services
2 3 (9.09%) REST
2 3 (9.09%) SOAP
2 3 (9.09%) XML
3 2 (6.06%) .NET
3 2 (6.06%) ASP.NET
3 2 (6.06%) ASP.NET Web Forms
3 2 (6.06%) HTML
3 2 (6.06%) WCF
3 2 (6.06%) XSLT
4 1 (3.03%) AngularJS
4 1 (3.03%) CSS
4 1 (3.03%) Twitter Bootstrap
4 1 (3.03%) WSDL
Miscellaneous
1 6 (18.18%) Management Information System
2 3 (9.09%) CMDB
2 3 (9.09%) Data Centre
2 3 (9.09%) RSA SecurID
2 3 (9.09%) Smartphone
3 2 (6.06%) Analytical Skills
3 2 (6.06%) Public Cloud
3 2 (6.06%) Virtual Team
4 1 (3.03%) EMC VMAX
Operating Systems
1 5 (15.15%) Windows
2 3 (9.09%) Android
2 3 (9.09%) Windows 7
3 2 (6.06%) Linux
3 2 (6.06%) Unix
Processes & Methodologies
1 21 (63.64%) ITIL
2 17 (51.52%) Service Management
3 6 (18.18%) Change Management
3 6 (18.18%) Line Management
4 5 (15.15%) Agile Software Development
4 5 (15.15%) ITIL V3
5 4 (12.12%) Data Analysis
5 4 (12.12%) Enterprise Architecture
5 4 (12.12%) Quality Management
5 4 (12.12%) Requirements Engineering
5 4 (12.12%) Security Management
5 4 (12.12%) Service Delivery
5 4 (12.12%) TOGAF
6 3 (9.09%) Business Development
6 3 (9.09%) Data Architecture
6 3 (9.09%) Incident Management
6 3 (9.09%) Problem Management
6 3 (9.09%) Project Management
6 3 (9.09%) Stakeholder Management
6 3 (9.09%) Technical Architecture
Programming Languages
1 3 (9.09%) C
1 3 (9.09%) SQL
2 2 (6.06%) C#
2 2 (6.06%) Java
2 2 (6.06%) JavaScript
2 2 (6.06%) PowerShell
2 2 (6.06%) T-SQL
Qualifications
1 17 (51.52%) Security Cleared
2 9 (27.27%) DV Cleared
3 8 (24.24%) SC Cleared
4 5 (15.15%) Degree
5 2 (6.06%) CISSP
5 2 (6.06%) CREST Certified
5 2 (6.06%) GCIA
5 2 (6.06%) GCIH
5 2 (6.06%) ISEB
5 2 (6.06%) ITIL Certification
5 2 (6.06%) PRINCE2 Practitioner
5 2 (6.06%) SANS
Quality Assurance & Compliance
1 4 (12.12%) SLA
2 2 (6.06%) ISO/IEC 27001
3 1 (3.03%) Data Quality
3 1 (3.03%) Disclosure Scotland
3 1 (3.03%) ISO/IEC 20000
System Software
1 4 (12.12%) Active Directory
2 2 (6.06%) Snort
3 1 (3.03%) EMC RecoverPoint
3 1 (3.03%) Firmware
Systems Management
1 2 (6.06%) Computer Incident Response Team
1 2 (6.06%) RSA enVision
2 1 (3.03%) EMC Navisphere
2 1 (3.03%) EMC VPLEX
2 1 (3.03%) SCCM
2 1 (3.03%) WMI
Vendors
1 7 (21.21%) Remedy
2 5 (15.15%) BMC
2 5 (15.15%) ServiceNow
3 4 (12.12%) HP
4 3 (9.09%) Apple
4 3 (9.09%) Dell
4 3 (9.09%) Microsoft
4 3 (9.09%) Toshiba
5 2 (6.06%) ArcSight
5 2 (6.06%) LogRhythm
5 2 (6.06%) Splunk
6 1 (3.03%) 3PAR
6 1 (3.03%) Brocade
6 1 (3.03%) Cisco
6 1 (3.03%) EMC
Bristol, Avon
CPS Group UK
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Posted: Yesterday