Period
to 17 November 2017

The following table provides summary statistics for contract job vacancies advertised in Guildford with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 17 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
Surrey > Guildford
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 25 19 24
Rank change year-on-year -6 +5 +13
Contract jobs citing Service Management 7 8 11
As % of all contract IT jobs advertised in Guildford 3.07% 3.77% 4.70%
As % of the Processes & Methodologies category 4.14% 4.88% 6.15%
Number of daily rates quoted 1 4 5
Guildford median daily rate £260 £225 £375
Median daily rate % change year-on-year +15.56% -40.00% +0.67%
Surrey median daily rate £450 £375 £418
% change year-on-year +20.00% -10.29% +19.43%
Number of hourly rates quoted 2 2 1
Guildford median hourly rate £11.41 £11.50 £12.43
Median hourly rate % change year-on-year -0.76% -7.48% -7.93%
10th Percentile £10.22 £10.75 £11.81
90th Percentile £12.46 £12.25 £13.06
Surrey median hourly rate £11.41 £11.50 £12.43
% change year-on-year -0.76% -7.48% -9.60%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Guildford with a requirement for process or methodology skills.

All Process and Methodology Skills
Guildford
Contract vacancies with a requirement for process or methodology skills 169 164 179
As % of all contract IT jobs advertised in Guildford 74.12% 77.36% 76.50%
Number of daily rates quoted 104 97 98
Guildford median daily rate £410 £375 £369
Median daily rate % change year-on-year +9.33% +1.69% -1.67%
10th Percentile £213 £127 £264
90th Percentile £575 £553 £508
Surrey median daily rate £450 £425 £400
% change year-on-year +5.88% +6.25% +6.67%
Number of hourly rates quoted 16 15 5
Guildford median hourly rate £16.50 £27.00 £37.50
Median hourly rate % change year-on-year -38.89% -28.00% +150.00%
10th Percentile £11.88 £10.75 £21.08
90th Percentile £39.75 £44.25 £40.00
Surrey median hourly rate £30.00 £28.75 £31.25
% change year-on-year +4.35% -8.00% +4.17%

Service Management
Job Vacancy Trend in Guildford

Job postings citing Service Management as a percentage of all IT jobs advertised in Guildford.

Job vacancy trend for Service Management in Guildford

Service Management
Contractor Daily Rate Trend in Guildford

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Guildford.

Contractor daily rate trend for Service Management in Guildford

Service Management
Contractor Hourly Rate Trend in Guildford

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Guildford.

Contractor hourly rate trend for Service Management in Guildford

For the 6 months to 17 November 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Guildford region with a requirement for Service Management.

1 5 (71.43%) ITIL
2 4 (57.14%) Security Cleared
3 3 (42.86%) Radio Access Network
4 2 (28.57%) Root Cause Analysis
4 2 (28.57%) Proactive Management
4 2 (28.57%) Problem Management
4 2 (28.57%) 4G
4 2 (28.57%) ITIL V3
4 2 (28.57%) Incident Management
4 2 (28.57%) SLA
4 2 (28.57%) Active Directory
4 2 (28.57%) Telecoms
5 1 (14.29%) Workflow
5 1 (14.29%) GAP Analysis
5 1 (14.29%) ITSM
5 1 (14.29%) BT
5 1 (14.29%) HP
5 1 (14.29%) Ericsson
5 1 (14.29%) NHS
5 1 (14.29%) Intranet
5 1 (14.29%) Six Sigma
5 1 (14.29%) ZENworks
5 1 (14.29%) Data Analysis
5 1 (14.29%) Lean Six Sigma
5 1 (14.29%) Windows
5 1 (14.29%) Microsoft Office
5 1 (14.29%) BPMN
5 1 (14.29%) SC Cleared
5 1 (14.29%) Windows 7
5 1 (14.29%) Business Process Modelling

Service Management
Co-occurring IT Skills in Guildford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (14.29%) Microsoft Office
Communications & Networking
1 3 (42.86%) Radio Access Network
2 2 (28.57%) 4G
3 1 (14.29%) Intranet
General
1 2 (28.57%) Telecoms
Job Titles
1 2 (28.57%) 1st Line Support
1 2 (28.57%) Availability Manager
1 2 (28.57%) Problem Manager
2 1 (14.29%) 1st Line Service Desk Analyst
2 1 (14.29%) 1st Line Support Analyst
2 1 (14.29%) Analyst
2 1 (14.29%) Business Consultant
2 1 (14.29%) Business Process Consultant
2 1 (14.29%) Consultant
2 1 (14.29%) Incident and Problem Manager
2 1 (14.29%) Incident Manager
2 1 (14.29%) Network Manager
2 1 (14.29%) Network Services Manager
2 1 (14.29%) Process Consultant
2 1 (14.29%) Service Analyst
2 1 (14.29%) Service Desk Analyst
2 1 (14.29%) Service Desk Support
2 1 (14.29%) Service Desk Support Analyst
2 1 (14.29%) Support Analyst
Miscellaneous
1 1 (14.29%) Analytical Skills
1 1 (14.29%) NHS
Operating Systems
1 1 (14.29%) Windows
1 1 (14.29%) Windows 7
Processes & Methodologies
1 5 (71.43%) ITIL
2 2 (28.57%) Incident Management
2 2 (28.57%) ITIL V3
2 2 (28.57%) Proactive Management
2 2 (28.57%) Problem Management
2 2 (28.57%) Root Cause Analysis
3 1 (14.29%) BPMN
3 1 (14.29%) Business Process Modelling
3 1 (14.29%) Business Transformation
3 1 (14.29%) Data Analysis
3 1 (14.29%) GAP Analysis
3 1 (14.29%) ITSM
3 1 (14.29%) Lean Six Sigma
3 1 (14.29%) Six Sigma
3 1 (14.29%) Target Operating Model
3 1 (14.29%) Workflow
Qualifications
1 4 (57.14%) Security Cleared
2 1 (14.29%) ITIL Foundation Certificate
2 1 (14.29%) SC Cleared
Quality Assurance & Compliance
1 2 (28.57%) SLA
System Software
1 2 (28.57%) Active Directory
Systems Management
1 1 (14.29%) ZENworks
Vendors
1 1 (14.29%) BT
1 1 (14.29%) Ericsson
1 1 (14.29%) HP