Period
to 24 November 2017

The following table provides summary statistics for contract job vacancies advertised in Surrey with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 24 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
South East > Surrey
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 57 64 51
Rank change year-on-year +7 -13 +33
Contract jobs citing Service Management 84 71 102
As % of all contract IT jobs advertised in Surrey 3.01% 3.09% 3.69%
As % of the Processes & Methodologies category 3.61% 3.70% 4.57%
Number of daily rates quoted 57 51 45
Surrey median daily rate £450 £375 £413
Median daily rate % change year-on-year +20.00% -9.09% +19.57%
10th Percentile £262 £163 £290
90th Percentile £527 £456 £524
South East median daily rate £400 £425 £389
% change year-on-year -5.88% +9.32% +11.07%
Number of hourly rates quoted 2 4 1
Surrey median hourly rate £11.41 £11.50 £12.43
Median hourly rate % change year-on-year -0.76% -7.48% -9.60%
10th Percentile £10.22 £10.47 £11.81
90th Percentile £12.46 £18.26 £13.06
South East median hourly rate £15.00 £14.25 £15.50
% change year-on-year +5.26% -8.06% +10.71%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Surrey with a requirement for process or methodology skills.

All Process and Methodology Skills
Surrey
Contract vacancies with a requirement for process or methodology skills 2324 1917 2234
As % of all contract IT jobs advertised in Surrey 83.18% 83.42% 80.82%
Number of daily rates quoted 1667 1269 1373
Surrey median daily rate £450 £425 £403
Median daily rate % change year-on-year +5.88% +5.59% +7.33%
10th Percentile £300 £260 £285
90th Percentile £588 £575 £538
South East median daily rate £425 £400 £395
% change year-on-year +6.25% +1.27% +5.33%
Number of hourly rates quoted 64 84 51
Surrey median hourly rate £30.00 £27.50 £32.50
Median hourly rate % change year-on-year +9.09% -15.38% +5.69%
10th Percentile £14.00 £11.76 £12.70
90th Percentile £48.75 £45.00 £52.17
South East median hourly rate £23.00 £26.00 £26.60
% change year-on-year -11.54% -2.26% +52.00%

Service Management
Job Vacancy Trend in Surrey

Job postings citing Service Management as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for Service Management in Surrey

Service Management
Contractor Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Surrey.

Contractor daily rate trend for Service Management in Surrey

Service Management
Contractor Daily Rate Histogram in Surrey

The daily rate distribution of IT jobs citing Service Management in Surrey over the 6 months to 24 November 2017.

Contractor daily rate histogram for Service Management in Surrey

Service Management
Contractor Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Surrey.

Contractor hourly rate trend for Service Management in Surrey

Service Management
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Surrey region over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Staines +14 19 £500 +25.00% 4
Sunbury-on-Thames -6 19 £436 +45.65%
Guildford -6 7 £260 +15.56% 2
Cobham -6 5 £447 +24.90%
Egham - 5 £500 - 1
Epsom -13 2 - -
Woking - 2 £488 - 2
Camberley +6 1 £450 +260.00%
Leatherhead -6 1 £143 -9.52%
Service Management
South East

For the 6 months to 24 November 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Surrey region with a requirement for Service Management.

1 50 (59.52%) ITIL
2 25 (29.76%) Service Delivery
3 23 (27.38%) SLA
4 19 (22.62%) Finance
4 19 (22.62%) Continuous Improvement
5 15 (17.86%) Agile Software Development
5 15 (17.86%) Analytical Skills
6 14 (16.67%) ITIL V3
6 14 (16.67%) Management Information System
7 13 (15.48%) Risk Management
7 13 (15.48%) Firewall
7 13 (15.48%) Sarbanes-Oxley
7 13 (15.48%) Microsoft Excel
7 13 (15.48%) SAP
7 13 (15.48%) Microsoft PowerPoint
7 13 (15.48%) Problem Management
8 12 (14.29%) Microsoft Azure
8 12 (14.29%) Windows
8 12 (14.29%) Cisco
9 11 (13.10%) Telecoms
9 11 (13.10%) ISO/IEC 27001
9 11 (13.10%) Data Centre
9 11 (13.10%) Identity Access Management
10 10 (11.90%) Data Analysis
10 10 (11.90%) Information Security
10 10 (11.90%) IBM
10 10 (11.90%) IIS
11 9 (10.71%) SQL
11 9 (10.71%) Microsoft
11 9 (10.71%) Network Security

Service Management
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (11.90%) IIS
2 8 (9.52%) SAS
3 6 (7.14%) BizTalk Server
4 3 (3.57%) Exchange Server 2010
4 3 (3.57%) MS Exchange
5 2 (2.38%) CMS
6 1 (1.19%) Exchange Server 2013
6 1 (1.19%) SharePoint
6 1 (1.19%) Skype for Business
Applications
1 13 (15.48%) Microsoft Excel
1 13 (15.48%) Microsoft PowerPoint
2 6 (7.14%) Microsoft Office
3 5 (5.95%) Microsoft Project
3 5 (5.95%) MS Visio
Business Applications
1 8 (9.52%) SAP GRC
2 2 (2.38%) Remedy ITSM
2 2 (2.38%) SAP Oil and Gas
2 2 (2.38%) SAP SM
3 1 (1.19%) RMDS
Cloud Services
1 12 (14.29%) Microsoft Azure
2 4 (4.76%) PaaS
3 3 (3.57%) IaaS
4 2 (2.38%) Office 365
4 2 (2.38%) SaaS
Communications & Networking
1 13 (15.48%) Firewall
2 9 (10.71%) Network Security
3 8 (9.52%) Cisco ASA
3 8 (9.52%) VoIP
4 6 (7.14%) LAN
4 6 (7.14%) WAN
5 4 (4.76%) Wireless
6 3 (3.57%) Radio Access Network
7 2 (2.38%) 4G
7 2 (2.38%) TCP/IP
8 1 (1.19%) BIG-IP
8 1 (1.19%) Cisco Nexus
8 1 (1.19%) DHCP
8 1 (1.19%) DNS
8 1 (1.19%) Ethernet
8 1 (1.19%) Internet
8 1 (1.19%) Intranet
8 1 (1.19%) Skype
8 1 (1.19%) WAAS
8 1 (1.19%) Wireshark
Database & Business Intelligence
1 7 (8.33%) SAP HANA
2 6 (7.14%) BusinessObjects
2 6 (7.14%) Crystal Reports
2 6 (7.14%) SQL Server
3 2 (2.38%) Big Data
3 2 (2.38%) Data Warehouse
3 2 (2.38%) DTS
Development Applications
1 3 (3.57%) Ant
1 3 (3.57%) Git (software)
1 3 (3.57%) Gradle
1 3 (3.57%) Maven
1 3 (3.57%) MSBuild
1 3 (3.57%) Team Foundation Server
1 3 (3.57%) Visual Studio
1 3 (3.57%) Visual Studio Team System
2 1 (1.19%) PVCS
2 1 (1.19%) TestDirector
General
1 19 (22.62%) Finance
2 11 (13.10%) Telecoms
3 4 (4.76%) Manufacturing
4 2 (2.38%) Aerospace
4 2 (2.38%) Banking
4 2 (2.38%) Marketing
4 2 (2.38%) Pharmaceutical
Job Titles
1 20 (23.81%) Analyst
2 17 (20.24%) Service Manager
3 14 (16.67%) Delivery Manager
4 9 (10.71%) Services Delivery Manager
5 8 (9.52%) Consultant
6 6 (7.14%) Service Analyst
7 5 (5.95%) Architect
7 5 (5.95%) Compliance Manager
7 5 (5.95%) Network Architect
7 5 (5.95%) Performance Analyst
7 5 (5.95%) Project Delivery Manager
7 5 (5.95%) Security Compliance Manager
7 5 (5.95%) Security Manager
8 4 (4.76%) Cisco Architect
8 4 (4.76%) Cisco Network Architect
8 4 (4.76%) Desktop Support
8 4 (4.76%) DevOps Consultant
8 4 (4.76%) Service Desk Analyst
8 4 (4.76%) Service Desk Support
8 4 (4.76%) Service Desk Support Analyst
Libraries, Frameworks & Software Standards
1 6 (7.14%) .NET
2 5 (5.95%) RESTful
2 5 (5.95%) Web Services
3 3 (3.57%) .NET Framework
4 1 (1.19%) Rendezvous
Miscellaneous
1 15 (17.86%) Analytical Skills
2 14 (16.67%) Management Information System
3 11 (13.10%) Data Centre
4 8 (9.52%) Public Cloud
5 7 (8.33%) Virtual Team
6 5 (5.95%) Computer Science
6 5 (5.95%) IVR
7 4 (4.76%) CMDB
8 2 (2.38%) Digital Signage
8 2 (2.38%) Life Science
8 2 (2.38%) User Experience
9 1 (1.19%) Distributed Denial-of-Service
9 1 (1.19%) NHS
9 1 (1.19%) Video Conferencing
Operating Systems
1 12 (14.29%) Windows
2 7 (8.33%) Windows Server
3 4 (4.76%) Solaris
3 4 (4.76%) Windows 7
4 1 (1.19%) Android
4 1 (1.19%) Apple iOS
4 1 (1.19%) Windows 10
4 1 (1.19%) Windows NT
4 1 (1.19%) Windows Server 2008
4 1 (1.19%) Windows Server 2012
4 1 (1.19%) Windows XP
Processes & Methodologies
1 50 (59.52%) ITIL
2 25 (29.76%) Service Delivery
3 19 (22.62%) Continuous Improvement
4 15 (17.86%) Agile Software Development
5 14 (16.67%) ITIL V3
6 13 (15.48%) Problem Management
6 13 (15.48%) Risk Management
7 11 (13.10%) Identity Access Management
8 10 (11.90%) Data Analysis
8 10 (11.90%) Information Security
9 9 (10.71%) Network Architecture
9 9 (10.71%) Root Cause Analysis
9 9 (10.71%) SAP Security
10 8 (9.52%) Information Security Management
10 8 (9.52%) ISMS
10 8 (9.52%) Project Management
10 8 (9.52%) Security Management
11 7 (8.33%) Business Transformation
11 7 (8.33%) Change Management
11 7 (8.33%) ITSM
Programming Languages
1 9 (10.71%) SQL
2 7 (8.33%) PowerShell
3 6 (7.14%) C#
3 6 (7.14%) VB.NET
4 3 (3.57%) Java
4 3 (3.57%) T-SQL
5 1 (1.19%) C
5 1 (1.19%) JavaScript
Qualifications
1 8 (9.52%) CCNP
1 8 (9.52%) Cisco Certification
1 8 (9.52%) Security Cleared
2 5 (5.95%) ITIL Foundation Certificate
2 5 (5.95%) SC Cleared
3 4 (4.76%) CCIE
3 4 (4.76%) CCNA
4 3 (3.57%) Degree
5 1 (1.19%) BPSS Clearance
5 1 (1.19%) MBA
Quality Assurance & Compliance
1 23 (27.38%) SLA
2 13 (15.48%) Sarbanes-Oxley
3 11 (13.10%) ISO/IEC 27001
4 3 (3.57%) ISO/IEC 20000
5 2 (2.38%) GAMP
6 1 (1.19%) PCI DSS
System Software
1 7 (8.33%) Active Directory
2 4 (4.76%) ProxySG
2 4 (4.76%) Sendmail
3 1 (1.19%) VMware ESXi
3 1 (1.19%) VMware Infrastructure
Systems Management
1 3 (3.57%) Opscode Chef
1 3 (3.57%) Puppet
2 2 (2.38%) AirWatch
3 1 (1.19%) SCCM
3 1 (1.19%) Unicenter
3 1 (1.19%) ZENworks
Vendors
1 13 (15.48%) SAP
2 12 (14.29%) Cisco
3 10 (11.90%) IBM
4 9 (10.71%) F5
4 9 (10.71%) Microsoft
4 9 (10.71%) SolarWinds
5 8 (9.52%) CheckPoint
5 8 (9.52%) HP
6 7 (8.33%) Juniper
6 7 (8.33%) ServiceNow
7 6 (7.14%) AppDynamics
8 5 (5.95%) Blue Coat
8 5 (5.95%) Genesys
8 5 (5.95%) Palo Alto
9 4 (4.76%) McAfee
9 4 (4.76%) Proofpoint
9 4 (4.76%) Red Hat
10 3 (3.57%) Bloomberg
11 2 (2.38%) Remedy
11 2 (2.38%) Salesforce.com