The following table provides summary statistics for contract job vacancies advertised in Surrey with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 3 months to 25 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
South East / Surrey
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 46 65 51
Rank change year-on-year +19 -14  
Contract jobs citing Service Management 46 29 36
As % of all contract IT jobs advertised in Surrey 3.82% 2.33% 2.77%
As % of the Processes & Methodologies category 4.45% 2.77% 3.55%
Number of daily rates quoted 31 21 13
Median daily rate £400 £358 £475
Median daily rate % change year-on-year +11.88% -24.73%  
90% offered a daily rate of more than £260 £150 £262
10% offered a daily rate of more than £518 £475 £504
UK excluding London median daily rate £400 £400 £375
% change year-on-year - +6.66%  
Number of hourly rates quoted 0 0 1
Median hourly rate - - £12.45
UK excluding London median hourly rate £17.50 £14.75 £13.35
% change year-on-year +18.64% +10.48%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Surrey with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Surrey
Contract job vacancies with a requirement for process and methodology skills 1034 1048 1015
As % of all contract IT job vacancies advertised in Surrey 85.88% 84.24% 78.02%
Number of daily rates quoted 716 700 580
Median daily rate £435 £430 £412
Median daily rate % change year-on-year +1.16% +4.30%  
90% offered a daily rate of more than £325 £320 £310
10% offered a daily rate of more than £550 £550 £550
UK excluding London median daily rate £415 £400 £380
% change year-on-year +3.75% +5.26%  
Number of hourly rates quoted 28 53 22
Median hourly rate £42.50 £40.00 £30.00
Median hourly rate % change year-on-year +6.25% +33.33%  
90% offered a hourly rate of more than £15.50 £21.00 £13.50
10% offered a hourly rate of more than £57.00 £46.00 £52.19
UK excluding London median hourly rate £34.00 £28.50 £30.00
% change year-on-year +19.29% -5.00%  

Service Management
Job Vacancy Trend in Surrey

The job posting trend of jobs advertised in Surrey citing Service Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Surrey

Service Management
Contractor Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Surrey.

Contractor daily rate trend for Service Management in Surrey

Service Management
Contractor Daily Rate Histogram in Surrey

The daily rate distribution of IT jobs citing Service Management in Surrey over the 3 months to 25 June 2017.

Contractor daily rate histogram for Service Management in Surrey

Service Management
Contractor Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Surrey.

Contractor hourly rate trend for Service Management in Surrey

Service Management
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Surrey region over the 3 months to 25 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Sunbury-on-Thames - 11 £396 -
Staines +8 4 £575 -
Cobham +1 4 £518 +46.95%
Guildford 0 4 £260 -2.80% 2
Woking - 3 £475 -
Reigate -5 2 £245 -53.33%
Leatherhead - 2 £296 - 1
Service Management
South East

For the 6 months to 25 June 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Surrey region with a requirement for Service Management.

1 39 (57.35%) ITIL
2 23 (33.82%) Windows
3 17 (25.00%) Microsoft
3 17 (25.00%) ServiceNow
4 14 (20.59%) ITIL V3
4 14 (20.59%) Identity Access Management
5 13 (19.12%) Agile Software Development
5 13 (19.12%) SAP
5 13 (19.12%) Service Delivery
6 11 (16.18%) ITSM
7 10 (14.71%) Finance
7 10 (14.71%) IIS
7 10 (14.71%) SQL Server
7 10 (14.71%) Project Management
7 10 (14.71%) Security Cleared
8 9 (13.24%) Process Improvement
8 9 (13.24%) Office 365
8 9 (13.24%) DevOps
8 9 (13.24%) SharePoint
8 9 (13.24%) Windows Server
9 8 (11.76%) Data Analysis
9 8 (11.76%) Sarbanes-Oxley
9 8 (11.76%) SLA
9 8 (11.76%) Citrix
9 8 (11.76%) Analytical Skills
9 8 (11.76%) Windows 10
9 8 (11.76%) Continuous Improvement
9 8 (11.76%) Puppet
9 8 (11.76%) Problem Management
9 8 (11.76%) PowerShell

Service Management
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (14.71%) IIS
2 9 (13.24%) SharePoint
3 7 (10.29%) BizTalk Server
3 7 (10.29%) Skype for Business
4 4 (5.88%) Confluence
4 4 (5.88%) Elasticsearch
4 4 (5.88%) OpenStack
5 3 (4.41%) JBoss
6 1 (1.47%) Exchange Server 2010
6 1 (1.47%) Exchange Server 2013
6 1 (1.47%) MS Exchange
6 1 (1.47%) NetWeaver
Applications
1 6 (8.82%) Microsoft Excel
2 5 (7.35%) Microsoft PowerPoint
3 2 (2.94%) Microsoft Office
Business Applications
1 5 (7.35%) SAP GRC
2 3 (4.41%) Remedy ITSM
3 1 (1.47%) assyst
3 1 (1.47%) Oracle ERP
3 1 (1.47%) SAP Oil and Gas
3 1 (1.47%) SAP S/4HANA
Cloud Services
1 9 (13.24%) Office 365
2 6 (8.82%) Microsoft Azure
2 6 (8.82%) OneDrive
3 3 (4.41%) IaaS
3 3 (4.41%) PaaS
4 2 (2.94%) Amazon AWS
Communications & Networking
1 7 (10.29%) Internet
1 7 (10.29%) Skype
2 3 (4.41%) Radio Access Network
3 2 (2.94%) 4G
3 2 (2.94%) LAN
3 2 (2.94%) WAN
4 1 (1.47%) Ethernet
4 1 (1.47%) TCP/IP
Database & Business Intelligence
1 10 (14.71%) SQL Server
2 5 (7.35%) SAP HANA
3 4 (5.88%) BusinessObjects
3 4 (5.88%) Crystal Reports
3 4 (5.88%) MongoDB
Development Applications
1 7 (10.29%) Git (software)
2 4 (5.88%) Bitbucket
2 4 (5.88%) JIRA
2 4 (5.88%) MSBuild
2 4 (5.88%) Team Foundation Server
2 4 (5.88%) Visual Studio
3 3 (4.41%) Ant
3 3 (4.41%) Gradle
3 3 (4.41%) Maven
3 3 (4.41%) Visual Studio Team System
General
1 10 (14.71%) Finance
2 4 (5.88%) Legal
3 2 (2.94%) Pharmaceutical
3 2 (2.94%) Telecoms
4 1 (1.47%) Aerospace
4 1 (1.47%) Banking
4 1 (1.47%) Billing
4 1 (1.47%) Manufacturing
Job Titles
1 11 (16.18%) Analyst
2 9 (13.24%) Architect
2 9 (13.24%) Service Manager
3 7 (10.29%) Consultant
4 6 (8.82%) Delivery Manager
4 6 (8.82%) Service Analyst
4 6 (8.82%) Services Delivery Manager
5 5 (7.35%) Monitoring Engineer
6 4 (5.88%) Automation Engineer
6 4 (5.88%) Desktop Support
6 4 (5.88%) DevOps Consultant
6 4 (5.88%) Linux Engineer
6 4 (5.88%) Office 365 Architect
6 4 (5.88%) Performance Analyst
6 4 (5.88%) Problem Manager
6 4 (5.88%) Project Manager
6 4 (5.88%) Ruby Engineer
7 3 (4.41%) ITSM Analyst
7 3 (4.41%) Security Manager
7 3 (4.41%) Support Engineer
Libraries, Frameworks & Software Standards
1 7 (10.29%) .NET
2 4 (5.88%) .NET Framework
2 4 (5.88%) Elastic Stack
2 4 (5.88%) RabbitMQ
3 2 (2.94%) SAP Basis
4 1 (1.47%) J2EE
Miscellaneous
1 8 (11.76%) Analytical Skills
2 6 (8.82%) Management Information System
3 4 (5.88%) Virtual Team
4 2 (2.94%) Data Centre
4 2 (2.94%) Life Science
4 2 (2.94%) User Experience
4 2 (2.94%) Video Conferencing
5 1 (1.47%) Greenfield Project
5 1 (1.47%) IVR
5 1 (1.47%) Replication
Operating Systems
1 23 (33.82%) Windows
2 9 (13.24%) Windows Server
3 8 (11.76%) Windows 10
4 5 (7.35%) Linux
5 2 (2.94%) Windows Server 2012
6 1 (1.47%) Android
6 1 (1.47%) Apple iOS
6 1 (1.47%) Windows 7
6 1 (1.47%) Windows NT
6 1 (1.47%) Windows Server 2008
6 1 (1.47%) Windows XP
Processes & Methodologies
1 39 (57.35%) ITIL
2 14 (20.59%) Identity Access Management
2 14 (20.59%) ITIL V3
3 13 (19.12%) Agile Software Development
3 13 (19.12%) Service Delivery
4 11 (16.18%) ITSM
5 10 (14.71%) Project Management
6 9 (13.24%) DevOps
6 9 (13.24%) Process Improvement
7 8 (11.76%) Continuous Improvement
7 8 (11.76%) Data Analysis
7 8 (11.76%) Enterprise Architecture
7 8 (11.76%) Problem Management
8 7 (10.29%) E-Commerce
8 7 (10.29%) Migration
8 7 (10.29%) Root Cause Analysis
9 6 (8.82%) Information Security
10 5 (7.35%) Information Security Management
10 5 (7.35%) Risk Management
10 5 (7.35%) Security Management
Programming Languages
1 8 (11.76%) PowerShell
2 7 (10.29%) C#
2 7 (10.29%) VB.NET
3 5 (7.35%) Python
3 5 (7.35%) Ruby
4 4 (5.88%) SQL
4 4 (5.88%) T-SQL
5 3 (4.41%) Java
6 1 (1.47%) ABAP
6 1 (1.47%) JavaScript
Qualifications
1 10 (14.71%) Security Cleared
2 8 (11.76%) SC Cleared
3 7 (10.29%) Degree
4 3 (4.41%) ITIL Certification
4 3 (4.41%) PMI Certification
4 3 (4.41%) PMP
5 1 (1.47%) Citrix Certification
5 1 (1.47%) MBA
5 1 (1.47%) MCP
5 1 (1.47%) MCSE
5 1 (1.47%) MCTS
5 1 (1.47%) Microsoft Certification
Quality Assurance & Compliance
1 8 (11.76%) Sarbanes-Oxley
1 8 (11.76%) SLA
2 7 (10.29%) ISO/IEC 27001
3 2 (2.94%) Disclosure Scotland
3 2 (2.94%) GAMP
3 2 (2.94%) PMO
3 2 (2.94%) QA
System Software
1 7 (10.29%) Virtual Desktop
2 4 (5.88%) Docker
3 3 (4.41%) Active Directory
3 3 (4.41%) VMware Infrastructure
4 1 (1.47%) Hyper-V
4 1 (1.47%) Microsoft App-V
4 1 (1.47%) Microsoft Virtual Server
4 1 (1.47%) Virtual Servers
4 1 (1.47%) VMware ESXi
4 1 (1.47%) vSphere
4 1 (1.47%) XenApp
4 1 (1.47%) XenDesktop
4 1 (1.47%) XenServer
Systems Management
1 8 (11.76%) Puppet
2 4 (5.88%) Kibana
2 4 (5.88%) logstash
2 4 (5.88%) Opscode Chef
2 4 (5.88%) Rsyslog
3 1 (1.47%) SCSM
3 1 (1.47%) Simpana
Vendors
1 17 (25.00%) Microsoft
1 17 (25.00%) ServiceNow
2 13 (19.12%) SAP
3 8 (11.76%) Citrix
4 7 (10.29%) AppDynamics
5 6 (8.82%) HP
5 6 (8.82%) IBM
6 5 (7.35%) Oracle
7 4 (5.88%) LANDesk
7 4 (5.88%) SolarWinds
8 3 (4.41%) Informatica
8 3 (4.41%) OpenText
8 3 (4.41%) Remedy
8 3 (4.41%) VMware
9 2 (2.94%) BMC
9 2 (2.94%) CheckPoint
9 2 (2.94%) Cisco
9 2 (2.94%) Salesforce.com
9 2 (2.94%) Workday
10 1 (1.47%) CommVault