Period
to 24 November 2017

The following table provides summary statistics for contract job vacancies advertised in Hertfordshire with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 6 months to 24 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
East of England > Hertfordshire
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 82 77 91
Rank change year-on-year -5 +14 +7
Contract jobs citing Incident Management 25 23 13
As % of all contract IT jobs advertised in Hertfordshire 1.57% 1.65% 0.81%
As % of the Processes & Methodologies category 1.96% 2.15% 1.07%
Number of daily rates quoted 17 14 5
Hertfordshire median daily rate £350 £333 £375
Median daily rate % change year-on-year +5.26% -11.33% +134.38%
10th Percentile £148 £137 £199
90th Percentile £415 £443 £552
East of England median daily rate £373 £333 £350
% change year-on-year +12.03% -5.00% +14.75%
Number of hourly rates quoted 2 0 2
Hertfordshire median hourly rate £14.50 - £84.13
10th Percentile £12.85 - £27.31
90th Percentile £15.75 - £140.84
East of England median hourly rate £14.50 £16.50 £16.50
% change year-on-year -12.12% - -

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Hertfordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hertfordshire
Contract vacancies with a requirement for process or methodology skills 1278 1070 1218
As % of all contract IT jobs advertised in Hertfordshire 80.18% 76.81% 75.61%
Number of daily rates quoted 635 623 615
Hertfordshire median daily rate £400 £413 £400
Median daily rate % change year-on-year -3.03% +3.13% +6.67%
10th Percentile £213 £225 £225
90th Percentile £575 £550 £575
East of England median daily rate £425 £400 £400
% change year-on-year +6.25% - +6.67%
Number of hourly rates quoted 67 56 97
Hertfordshire median hourly rate £19.00 £32.25 £21.00
Median hourly rate % change year-on-year -41.09% +53.57% +31.25%
10th Percentile £13.00 £10.25 £9.60
90th Percentile £46.80 £53.75 £43.00
East of England median hourly rate £31.50 £32.00 £23.63
% change year-on-year -1.56% +35.45% -1.56%

Incident Management
Job Vacancy Trend in Hertfordshire

Job postings citing Incident Management as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for Incident Management in Hertfordshire

Incident Management
Contractor Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Management in Hertfordshire.

Contractor daily rate trend for Incident Management in Hertfordshire

Incident Management
Contractor Daily Rate Histogram in Hertfordshire

The daily rate distribution of IT jobs citing Incident Management in Hertfordshire over the 6 months to 24 November 2017.

Contractor daily rate histogram for Incident Management in Hertfordshire

Incident Management
Contractor Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Incident Management in Hertfordshire.

Contractor hourly rate trend for Incident Management in Hertfordshire

Incident Management
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the Hertfordshire region over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Welwyn Garden City +8 7 £183 +32.73%
Hatfield -5 4 £350 +19.15% 4
Hemel Hempstead -1 2 £90 -72.32% 1
Watford -7 1 - - 1
Rickmansworth - 1 - -
Incident Management
East of England

For the 6 months to 24 November 2017, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Hertfordshire region with a requirement for Incident Management.

1 14 (56.00%) ITIL
2 11 (44.00%) SLA
3 8 (32.00%) Microsoft Office
3 8 (32.00%) Internet
3 8 (32.00%) Data Centre
4 7 (28.00%) Workflow
4 7 (28.00%) Finance
5 6 (24.00%) Microsoft Excel
6 5 (20.00%) Cisco
6 5 (20.00%) Citrix
6 5 (20.00%) Firewall
6 5 (20.00%) Management Information System
6 5 (20.00%) Payment Gateway
6 5 (20.00%) Mentoring
6 5 (20.00%) Service Design
6 5 (20.00%) Fault Management
7 4 (16.00%) QA
7 4 (16.00%) Problem Management
7 4 (16.00%) Banking
7 4 (16.00%) SC Cleared
7 4 (16.00%) Security Cleared
7 4 (16.00%) PowerShell
7 4 (16.00%) Cisco ASA
7 4 (16.00%) F5
7 4 (16.00%) PayPal
7 4 (16.00%) ITSM
7 4 (16.00%) CCSA
7 4 (16.00%) Blue Coat
7 4 (16.00%) CCSE
7 4 (16.00%) Computacenter

Incident Management
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 8 (32.00%) Microsoft Office
2 6 (24.00%) Microsoft Excel
Business Applications
1 5 (20.00%) Payment Gateway
2 2 (8.00%) Remedy ITSM
Cloud Services
1 1 (4.00%) Amazon AWS
1 1 (4.00%) Microsoft Azure
Communications & Networking
1 8 (32.00%) Internet
2 5 (20.00%) Firewall
3 4 (16.00%) Cisco ASA
3 4 (16.00%) LAN
3 4 (16.00%) TACACS
3 4 (16.00%) WAN
4 3 (12.00%) TCP/IP
5 1 (4.00%) Network Security
5 1 (4.00%) NGN
5 1 (4.00%) SAN
5 1 (4.00%) VoIP
5 1 (4.00%) VXLAN
Database & Business Intelligence
1 1 (4.00%) SQL Server
1 1 (4.00%) SQL Server 2012
Development Applications
1 3 (12.00%) IDA Disassembler
1 3 (12.00%) Metasploit
1 3 (12.00%) OllyDbg
General
1 7 (28.00%) Finance
2 4 (16.00%) Banking
3 3 (12.00%) Law
3 3 (12.00%) Retail
4 2 (8.00%) Games
5 1 (4.00%) Financial Institution
Job Titles
1 12 (48.00%) Analyst
2 4 (16.00%) Incident Analyst
2 4 (16.00%) Network Security Analyst
2 4 (16.00%) Security Analyst
3 3 (12.00%) Malware Analyst
4 2 (8.00%) Delivery Manager
4 2 (8.00%) IT Support
4 2 (8.00%) ITSM Specialist
4 2 (8.00%) Network Analyst
4 2 (8.00%) Operations Analyst
4 2 (8.00%) Service Improvement Manager
4 2 (8.00%) Service Improvement Specialist
4 2 (8.00%) Service Manager
4 2 (8.00%) Services Delivery Manager
5 1 (4.00%) 2nd Line Support
5 1 (4.00%) Fraud Analyst
5 1 (4.00%) Process Analyst
5 1 (4.00%) Support Analyst
5 1 (4.00%) Technical Architect
5 1 (4.00%) Test Manager
Miscellaneous
1 8 (32.00%) Data Centre
2 5 (20.00%) Management Information System
3 3 (12.00%) Cyberthreat
4 2 (8.00%) Device Driver
4 2 (8.00%) Video Conferencing
5 1 (4.00%) Analytical Skills
5 1 (4.00%) AS400
5 1 (4.00%) Computer Science
5 1 (4.00%) Mobile App
5 1 (4.00%) Virtual Team
Operating Systems
1 4 (16.00%) Windows
2 3 (12.00%) VMS
3 2 (8.00%) Windows 7
4 1 (4.00%) Windows Server
4 1 (4.00%) Windows Server 2012
Processes & Methodologies
1 14 (56.00%) ITIL
2 7 (28.00%) Workflow
3 5 (20.00%) Fault Management
3 5 (20.00%) Mentoring
3 5 (20.00%) Service Design
4 4 (16.00%) E-Commerce
4 4 (16.00%) ITSM
4 4 (16.00%) Problem Management
5 3 (12.00%) Actionable Insight
5 3 (12.00%) Business Development
5 3 (12.00%) Business Intelligence
5 3 (12.00%) Computer Forensics
5 3 (12.00%) Information Security
5 3 (12.00%) Malware Analysis
5 3 (12.00%) Programme Delivery
5 3 (12.00%) Runbook
5 3 (12.00%) Threat Analysis
6 2 (8.00%) Asset Management
6 2 (8.00%) Compliance Audit
6 2 (8.00%) Statistical Analysis
Programming Languages
1 4 (16.00%) PowerShell
2 3 (12.00%) Perl
2 3 (12.00%) Python
3 1 (4.00%) Java
3 1 (4.00%) SQL
Qualifications
1 4 (16.00%) CCIE
1 4 (16.00%) CCNP
1 4 (16.00%) CCSA
1 4 (16.00%) CCSE
1 4 (16.00%) Cisco Certification
1 4 (16.00%) SC Cleared
1 4 (16.00%) Security Cleared
2 1 (4.00%) Computer Science Degree
2 1 (4.00%) Degree
2 1 (4.00%) DV Cleared
2 1 (4.00%) ITIL Certification
2 1 (4.00%) MCSE
2 1 (4.00%) Microsoft Certification
Quality Assurance & Compliance
1 11 (44.00%) SLA
2 4 (16.00%) QA
3 3 (12.00%) PMO
System Software
1 3 (12.00%) VirtualBox
1 3 (12.00%) VMware Infrastructure
2 1 (4.00%) Hyper-V
2 1 (4.00%) Virtual Servers
2 1 (4.00%) VMware ESXi
Systems Management
1 3 (12.00%) EnCase
Vendors
1 5 (20.00%) Cisco
1 5 (20.00%) Citrix
2 4 (16.00%) Blue Coat
2 4 (16.00%) CheckPoint
2 4 (16.00%) Computacenter
2 4 (16.00%) F5
2 4 (16.00%) Juniper
2 4 (16.00%) Nokia
2 4 (16.00%) PayPal
3 3 (12.00%) VMware
4 2 (8.00%) Remedy
4 2 (8.00%) Salesforce.com
5 1 (4.00%) 3PAR
5 1 (4.00%) BMC
5 1 (4.00%) Microsoft