Period
to 19 February 2018

The following table provides summary statistics for contract job vacancies advertised in Hertfordshire with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 6 months to 19 February 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
East of England > Hertfordshire
6 months to
19 Feb 2018
Same period 2017 Same period 2016
Rank 79 81 82
Rank change year-on-year +2 +1 +11
Contract jobs citing Incident Management 25 16 8
As % of all contract IT jobs advertised in Hertfordshire 1.62% 1.21% 0.59%
As % of the Processes & Methodologies category 1.99% 1.55% 0.78%
Number of daily rates quoted 16 9 3
Hertfordshire median daily rate £261 £375 £250
Median daily rate % change year-on-year -30.33% +50.00% -27.01%
10th Percentile £170 £113 £182
90th Percentile £538 £468 £530
East of England median daily rate £350 £325 £350
% change year-on-year +7.69% -7.14% +4.09%
Number of hourly rates quoted 2 0 1
Hertfordshire median hourly rate £12.25 - £155.00
East of England median hourly rate £14.25 £16.50 £16.50
% change year-on-year -13.64% - -

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Hertfordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hertfordshire
Contract vacancies with a requirement for process or methodology skills 1,259 1,034 1,032
As % of all contract IT jobs advertised in Hertfordshire 81.81% 78.21% 76.16%
Number of daily rates quoted 626 583 523
Hertfordshire median daily rate £400 £425 £413
Median daily rate % change year-on-year -5.88% +3.03% +5.43%
10th Percentile £213 £213 £258
90th Percentile £575 £556 £575
East of England median daily rate £425 £400 £408
% change year-on-year +6.25% -2.03% +2.07%
Number of hourly rates quoted 54 53 89
Hertfordshire median hourly rate £23.14 £42.20 £21.50
Median hourly rate % change year-on-year -45.17% +96.28% -34.85%
10th Percentile £12.96 £11.07 £11.65
90th Percentile £47.43 £53.58 £52.25
East of England median hourly rate £35.00 £33.00 £30.50
% change year-on-year +6.06% +8.20% +29.79%

Incident Management
Job Vacancy Trend in Hertfordshire

Job postings citing Incident Management as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for Incident Management in Hertfordshire

Incident Management
Contractor Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Management in Hertfordshire.

Contractor daily rate trend for Incident Management in Hertfordshire

Incident Management
Contractor Daily Rate Histogram in Hertfordshire

The daily rate distribution of IT jobs citing Incident Management in Hertfordshire over the 6 months to 19 February 2018.

Contractor daily rate histogram for Incident Management in Hertfordshire

Incident Management
Contractor Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Incident Management in Hertfordshire.

Contractor hourly rate trend for Incident Management in Hertfordshire

Incident Management
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the Hertfordshire region over the 6 months to 19 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Welwyn Garden City +5 11 £200 +60.00%
Rickmansworth - 5 - -
Stevenage - 3 £525 - 4
Hatfield -3 1 - - 3
Incident Management
East of England

For the 6 months to 19 February 2018, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Hertfordshire region with a requirement for Incident Management.

1 13 (52.00%) ITIL
2 10 (40.00%) Microsoft Office
2 10 (40.00%) SLA
3 9 (36.00%) E-Commerce
3 9 (36.00%) Finance
4 8 (32.00%) Problem Management
4 8 (32.00%) Java
4 8 (32.00%) Workflow
5 7 (28.00%) Windows
6 6 (24.00%) ITSM
7 5 (20.00%) AS400
7 5 (20.00%) Internet
7 5 (20.00%) Microsoft Excel
7 5 (20.00%) VoIP
7 5 (20.00%) TCP/IP
8 4 (16.00%) Remedy
8 4 (16.00%) Service Delivery
8 4 (16.00%) Management Information System
8 4 (16.00%) Remedy ITSM
8 4 (16.00%) Payment Gateway
8 4 (16.00%) QA
8 4 (16.00%) PayPal
9 3 (12.00%) API Development
9 3 (12.00%) Ticket Management
9 3 (12.00%) Mobile App
9 3 (12.00%) Technical Architecture
9 3 (12.00%) Data Analysis
9 3 (12.00%) Knowledge Management
9 3 (12.00%) Banking
9 3 (12.00%) ITIL Certification

Incident Management
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 10 (40.00%) Microsoft Office
2 5 (20.00%) Microsoft Excel
Business Applications
1 4 (16.00%) Payment Gateway
1 4 (16.00%) Remedy ITSM
Communications & Networking
1 5 (20.00%) Internet
1 5 (20.00%) TCP/IP
1 5 (20.00%) VoIP
2 2 (8.00%) Intranet
General
1 9 (36.00%) Finance
2 3 (12.00%) Banking
3 2 (8.00%) Billing
3 2 (8.00%) Retail
3 2 (8.00%) Telecoms
4 1 (4.00%) Financial Institution
4 1 (4.00%) Games
4 1 (4.00%) Pharmaceutical
Job Titles
1 10 (40.00%) Analyst
2 7 (28.00%) Support Analyst
3 4 (16.00%) 2nd Line Support
3 4 (16.00%) 2nd Line Support Analyst
4 3 (12.00%) Architect
4 3 (12.00%) Remedy Architect
4 3 (12.00%) Support Engineer
4 3 (12.00%) Technical Architect
4 3 (12.00%) Technical Engineer
4 3 (12.00%) Technical Support
4 3 (12.00%) Technical Support Engineer
5 2 (8.00%) Delivery Manager
5 2 (8.00%) ITSM Specialist
5 2 (8.00%) Operations Analyst
5 2 (8.00%) Service Improvement Manager
5 2 (8.00%) Service Improvement Specialist
5 2 (8.00%) Service Manager
5 2 (8.00%) Services Delivery Manager
5 2 (8.00%) Software Analyst
5 2 (8.00%) Software Support Analyst
Libraries, Frameworks & Software Standards
1 2 (8.00%) HTML
1 2 (8.00%) JSON
Miscellaneous
1 5 (20.00%) AS400
2 4 (16.00%) Management Information System
3 3 (12.00%) Mobile App
4 2 (8.00%) Video Conferencing
Operating Systems
1 7 (28.00%) Windows
2 2 (8.00%) Linux
Processes & Methodologies
1 13 (52.00%) ITIL
2 9 (36.00%) E-Commerce
3 8 (32.00%) Problem Management
3 8 (32.00%) Workflow
4 6 (24.00%) ITSM
5 4 (16.00%) Service Delivery
6 3 (12.00%) API Development
6 3 (12.00%) Business Intelligence
6 3 (12.00%) Data Analysis
6 3 (12.00%) Data Modelling
6 3 (12.00%) Knowledge Management
6 3 (12.00%) Technical Architecture
6 3 (12.00%) Ticket Management
7 2 (8.00%) Business Development
7 2 (8.00%) Compliance Audit
7 2 (8.00%) Contract Management
7 2 (8.00%) CRM
7 2 (8.00%) Line Management
7 2 (8.00%) Performance Management
7 2 (8.00%) Trend Analysis
Programming Languages
1 8 (32.00%) Java
2 3 (12.00%) PHP
2 3 (12.00%) SQL
Qualifications
1 3 (12.00%) ITIL Certification
2 2 (8.00%) SC Cleared
2 2 (8.00%) Security Cleared
Quality Assurance & Compliance
1 10 (40.00%) SLA
2 4 (16.00%) QA
3 2 (8.00%) PMO
Vendors
1 4 (16.00%) PayPal
1 4 (16.00%) Remedy
2 3 (12.00%) BMC
3 2 (8.00%) Red Hat
3 2 (8.00%) Salesforce.com
3 2 (8.00%) Splunk
4 1 (4.00%) Microsoft