Period
to 18 January 2018

The median contractor rate for a Support Analyst was £245 per day in advertised job vacancies in Hertfordshire during the 6 months to 18 January 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Analyst
East of England > Hertfordshire
6 months to
18 Jan 2018
Same period 2017 Same period 2016
Rank 62 66 54
Rank change year-on-year +4 -12 +24
Contract jobs requiring a Support Analyst 38 31 40
As % of all contract IT jobs advertised in Hertfordshire 2.46% 2.21% 2.84%
As % of the Job Titles category 2.62% 2.29% 3.01%
Number of daily rates quoted 8 16 17
Hertfordshire median daily rate £245 £227 £210
Median daily rate % change year-on-year +8.17% +7.86% +5.66%
10th Percentile £123 £128 £185
90th Percentile £424 £419 £370
East of England median daily rate £238 £270 £275
% change year-on-year -12.04% -1.82% +61.76%
Number of hourly rates quoted 25 7 22
Hertfordshire median hourly rate £13.50 £11.17 £19.50
Median hourly rate % change year-on-year +20.86% -42.72% -27.44%
10th Percentile £10.00 £9.60 £9.05
90th Percentile £27.60 £22.20 £23.25
East of England median hourly rate £14.50 £16.50 £16.50
% change year-on-year -12.12% - -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Hertfordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Hertfordshire
Contract vacancies in Hertfordshire with a recognized job title 1,452 1,351 1,330
% of contract IT jobs with a recognized job title 93.92% 96.16% 94.39%
Number of daily rates quoted 731 763 669
Hertfordshire median daily rate £400 £413 £400
Median daily rate % change year-on-year -3.03% +3.13% +6.67%
10th Percentile £200 £211 £190
90th Percentile £575 £550 £575
East of England median daily rate £413 £390 £390
% change year-on-year +5.77% - +4.00%
Number of hourly rates quoted 111 84 132
Hertfordshire median hourly rate £17.50 £14.50 £15.50
Median hourly rate % change year-on-year +20.69% -6.45% -4.62%
10th Percentile £10.25 £10.04 £9.00
90th Percentile £44.50 £52.50 £41.50
East of England median hourly rate £19.00 £20.00 £22.19
% change year-on-year -5.00% -9.86% +10.94%

Support Analyst
Job Vacancy Trend in Hertfordshire

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for Support Analyst in Hertfordshire

Support Analyst
Contractor Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Analyst in Hertfordshire.

Contractor daily rate trend for Support Analyst in Hertfordshire

Support Analyst
Contractor Daily Rate Histogram in Hertfordshire

The daily rate distribution of IT jobs citing Support Analyst in Hertfordshire over the 6 months to 18 January 2018.

Contractor daily rate histogram for Support Analyst in Hertfordshire

Support Analyst
Contractor Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Analyst in Hertfordshire.

Contractor hourly rate trend for Support Analyst in Hertfordshire

Support Analyst
Contractor Hourly Rate Histogram in Hertfordshire

The hourly rate distribution of IT jobs citing Support Analyst in Hertfordshire over the 6 months to 18 January 2018.

Contractor hourly rate histogram for Support Analyst in Hertfordshire

Support Analyst
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the Hertfordshire region over the 6 months to 18 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Rickmansworth - 17 - - 3
Welwyn Garden City +5 6 £351 +134.17%
Stevenage -6 5 £120 - 3
Hertford - 2 - -
Watford -16 1 - -
Tring - 1 £250 -
Support Analyst
East of England

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Hertfordshire

For the 6 months to 18 January 2018, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Hertfordshire region featuring Support Analyst in the job title.

1 21 (55.26%) Windows
1 21 (55.26%) Microsoft Office
2 9 (23.68%) TCP/IP
2 9 (23.68%) SLA
2 9 (23.68%) AS400
3 7 (18.42%) Degree
3 7 (18.42%) Internet
4 6 (15.79%) Incident Management
4 6 (15.79%) Wireless
5 5 (13.16%) Firewall
5 5 (13.16%) Linux
6 4 (10.53%) VoIP
6 4 (10.53%) Cisco
6 4 (10.53%) Cisco Prime
6 4 (10.53%) French Language
6 4 (10.53%) German Language
6 4 (10.53%) Cisco Wireless
6 4 (10.53%) Cisco ISE
7 3 (7.89%) Mobile App
7 3 (7.89%) Windows 10
7 3 (7.89%) VMware Infrastructure
7 3 (7.89%) Oracle Fusion
7 3 (7.89%) Continuous Improvement
7 3 (7.89%) Finance
7 3 (7.89%) Stakeholder Management
7 3 (7.89%) VMware
7 3 (7.89%) Active Directory
7 3 (7.89%) Pharmaceutical
7 3 (7.89%) Microsoft Excel
7 3 (7.89%) Oracle

Support Analyst Skill Set
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (5.26%) SharePoint
2 1 (2.63%) Exchange Server 2013
Applications
1 21 (55.26%) Microsoft Office
2 3 (7.89%) Microsoft Excel
3 1 (2.63%) Microsoft PowerPoint
3 1 (2.63%) MS Visio
Business Applications
1 1 (2.63%) Oracle 11i
1 1 (2.63%) Oracle EBS R12
1 1 (2.63%) Oracle Procure-to-Pay
Cloud Services
1 1 (2.63%) Office 365
Communications & Networking
1 9 (23.68%) TCP/IP
2 7 (18.42%) Internet
3 6 (15.79%) Wireless
4 5 (13.16%) Firewall
5 4 (10.53%) Cisco ISE
5 4 (10.53%) Cisco Wireless
5 4 (10.53%) VoIP
6 2 (5.26%) VPN
7 1 (2.63%) DHCP
7 1 (2.63%) DNS
General
1 4 (10.53%) French Language
1 4 (10.53%) German Language
2 3 (7.89%) Finance
2 3 (7.89%) Pharmaceutical
3 1 (2.63%) Retail
Libraries, Frameworks & Software Standards
1 3 (7.89%) Oracle Fusion
Miscellaneous
1 9 (23.68%) AS400
2 3 (7.89%) Mobile App
3 1 (2.63%) Video Conferencing
Operating Systems
1 21 (55.26%) Windows
2 5 (13.16%) Linux
3 3 (7.89%) Windows 10
4 2 (5.26%) Windows 7
5 1 (2.63%) Windows XP
Processes & Methodologies
1 6 (15.79%) Incident Management
2 3 (7.89%) Continuous Improvement
2 3 (7.89%) Stakeholder Management
3 2 (5.26%) Data Analysis
3 2 (5.26%) E-Commerce
3 2 (5.26%) ERP
3 2 (5.26%) Hardware Maintenance
3 2 (5.26%) Problem Management
4 1 (2.63%) ITIL
4 1 (2.63%) ITIL V3
4 1 (2.63%) Process Improvement
4 1 (2.63%) Procure-to-Pay
4 1 (2.63%) Project Management
4 1 (2.63%) Resource Management
4 1 (2.63%) Server Virtualisation
Programming Languages
1 2 (5.26%) Java
1 2 (5.26%) R
1 2 (5.26%) SQL
2 1 (2.63%) C
Qualifications
1 7 (18.42%) Degree
2 2 (5.26%) ACCA
2 2 (5.26%) CIMA
3 1 (2.63%) MCSE
3 1 (2.63%) Microsoft Certification
Quality Assurance & Compliance
1 9 (23.68%) SLA
System Software
1 3 (7.89%) Active Directory
1 3 (7.89%) VMware Infrastructure
Systems Management
1 4 (10.53%) Cisco Prime
2 1 (2.63%) NetBackup
2 1 (2.63%) OpenView
2 1 (2.63%) OVSD
Vendors
1 4 (10.53%) Cisco
2 3 (7.89%) Oracle
2 3 (7.89%) VMware
3 2 (5.26%) Apple
3 2 (5.26%) Microsoft
3 2 (5.26%) Red Hat
3 2 (5.26%) Splunk
4 1 (2.63%) Citrix
4 1 (2.63%) HP
4 1 (2.63%) Planview