The median contractor rate for a Support Analyst was £200 per day in advertised job vacancies in the East of England during the 3 months to 29 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Analyst
England / East of England
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 85 42 56
Rank change year-on-year -43 +14  
Contract jobs requiring a Support Analyst 41 92 84
As % of all contract IT jobs advertised in the East of England 1.93% 3.71% 3.20%
As % of the Job Titles category 2.02% 3.84% 3.31%
Number of daily rates quoted 24 47 39
Median daily rate £200 £300 £188
Median daily rate % change year-on-year -33.33% +60.00%  
90% offered a daily rate of more than £124 £164 £135
10% offered a daily rate of more than £328 £350 £300
UK excluding London median daily rate £200 £243 £218
% change year-on-year -17.52% +11.49%  
Number of hourly rates quoted 7 20 22
Median hourly rate £16.50 £16.50 £14.00
Median hourly rate % change year-on-year - +17.85%  
90% offered a hourly rate of more than £12.30 £9.34 £12.00
10% offered a hourly rate of more than £26.40 £16.50 £21.00
UK excluding London median hourly rate £14.75 £15.00 £14.19
% change year-on-year -1.66% +5.72%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in the East of England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
East of England
Contract job vacancies with a job title containing a recognized job role 2027 2395 2535
As % of all contract IT job vacancies advertised in the East of England 95.34% 96.57% 96.46%
Number of daily rates quoted 1242 1396 1427
Median daily rate £400 £400 £400
90% offered a daily rate of more than £200 £250 £190
10% offered a daily rate of more than £550 £525 £538
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 159 166 249
Median hourly rate £29.00 £17.13 £17.50
Median hourly rate % change year-on-year +69.34% -2.14%  
90% offered a hourly rate of more than £11.33 £11.98 £11.50
10% offered a hourly rate of more than £50.00 £49.50 £40.00
UK excluding London median hourly rate £17.50 £19.50 £17.00
% change year-on-year -10.25% +14.70%  

Support Analyst
Job Vacancy Trend in the East of England

The job posting trend of jobs advertised in the East of England that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in the East of England

Support Analyst
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Analyst in the East of England.

Contractor daily rate trend for Support Analyst in the East of England

Support Analyst
Contractor Daily Rate Histogram in the East of England

The daily rate distribution of IT jobs citing Support Analyst in the East of England over the 3 months to 29 March 2017.

Contractor daily rate histogram for Support Analyst in the East of England

Support Analyst
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Analyst in the East of England.

Contractor hourly rate trend for Support Analyst in the East of England

Support Analyst
Contractor Hourly Rate Histogram in the East of England

The hourly rate distribution of IT jobs citing Support Analyst in the East of England over the 3 months to 29 March 2017.

Contractor hourly rate histogram for Support Analyst in the East of England

Support Analyst
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the East of England region over the 3 months to 29 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -14 13 £200 -20.00% 7
Essex -28 11 £196 -34.55% 2
Cambridgeshire -9 10 £140 -56.25% 3
Bedfordshire -2 5 £184 +8.08% 1
Norfolk -2 2 £308 -8.20%
Support Analyst
England

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 29 March 2017, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region featuring Support Analyst in the job title.

1 51 (57.30%) Windows
2 42 (47.19%) Active Directory
3 38 (42.70%) Microsoft
4 29 (32.58%) Windows 7
5 22 (24.72%) MS Office
6 21 (23.60%) MS Excel
7 16 (17.98%) SQL
7 16 (17.98%) Citrix
8 15 (16.85%) MS Exchange
9 11 (12.36%) Windows Server 2008
10 10 (11.24%) Windows 8
10 10 (11.24%) LAN
11 9 (10.11%) ITIL
11 9 (10.11%) VPN
11 9 (10.11%) Finance
11 9 (10.11%) SCCM
12 8 (8.99%) Windows Server
12 8 (8.99%) VMware
12 8 (8.99%) SLA
12 8 (8.99%) Windows Server 2003
13 7 (7.87%) Internet
13 7 (7.87%) Microsoft Certification
13 7 (7.87%) Windows XP
13 7 (7.87%) Incident Management
14 6 (6.74%) VMware Infrastructure
14 6 (6.74%) Imperva
14 6 (6.74%) Software Deployment
14 6 (6.74%) WAN
15 5 (5.62%) TCP/IP
15 5 (5.62%) MCSE

Support Analyst Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (16.85%) MS Exchange
2 5 (5.62%) Exchange Server 2010
3 4 (4.49%) SharePoint
4 3 (3.37%) IBM Notes
4 3 (3.37%) WebLogic
5 2 (2.25%) Exchange Server 2013
6 1 (1.12%) BizTalk Server
6 1 (1.12%) Exchange Server 2007
6 1 (1.12%) IIS
6 1 (1.12%) MS Project Server
6 1 (1.12%) SharePoint 2010
6 1 (1.12%) Skype for Business
Applications
1 22 (24.72%) MS Office
2 21 (23.60%) MS Excel
3 5 (5.62%) MS PowerPoint
4 2 (2.25%) Acrobat
5 1 (1.12%) MS Project
5 1 (1.12%) MS Visio
Business Applications
1 1 (1.12%) Dynamics NAV
Cloud Services
1 4 (4.49%) Office 365
2 2 (2.25%) Microsoft Azure
Communications & Networking
1 10 (11.24%) LAN
2 9 (10.11%) VPN
3 7 (7.87%) Internet
4 6 (6.74%) WAN
5 5 (5.62%) TCP/IP
5 5 (5.62%) Unified Communications
6 4 (4.49%) DNS
7 3 (3.37%) DHCP
7 3 (3.37%) Firewall
7 3 (3.37%) Wi-Fi
8 2 (2.25%) Ethernet
8 2 (2.25%) iSCSI
8 2 (2.25%) NAS
8 2 (2.25%) SAN
8 2 (2.25%) VoIP
8 2 (2.25%) WebEx
9 1 (1.12%) FTP
9 1 (1.12%) Remote Desktop
9 1 (1.12%) Skype
Database & Business Intelligence
1 5 (5.62%) SQL Server
2 3 (3.37%) Oracle BI Publisher
2 3 (3.37%) Oracle Database
2 3 (3.37%) Oracle Database 10g
2 3 (3.37%) Oracle Reports
3 2 (2.25%) MySQL
4 1 (1.12%) Electronic Patient Records
4 1 (1.12%) GIS
4 1 (1.12%) SQL Server 2005
4 1 (1.12%) SQL Server 2012
General
1 9 (10.11%) Finance
2 3 (3.37%) Banking
2 3 (3.37%) Local Government
3 2 (2.25%) Aerospace
3 2 (2.25%) Manufacturing
3 2 (2.25%) Pharmaceutical
4 1 (1.12%) Advertising
4 1 (1.12%) Law
4 1 (1.12%) Legal
4 1 (1.12%) Retail
Libraries, Frameworks & Software Standards
1 4 (4.49%) Java SE
2 3 (3.37%) Hibernate
2 3 (3.37%) Java EE
2 3 (3.37%) JSF
2 3 (3.37%) JSP
2 3 (3.37%) Spring
2 3 (3.37%) Struts
2 3 (3.37%) XML
2 3 (3.37%) XSL
2 3 (3.37%) XSLT
Miscellaneous
1 5 (5.62%) Data Centre
1 5 (5.62%) Smartphone
2 4 (4.49%) Video Conferencing
3 3 (3.37%) Enterprise Storage
4 2 (2.25%) Analytical Skills
4 2 (2.25%) Driving Licence
4 2 (2.25%) Life Science
5 1 (1.12%) Biotechnology
5 1 (1.12%) Computer Science
5 1 (1.12%) EFT
5 1 (1.12%) EPoS
5 1 (1.12%) Fat Client
5 1 (1.12%) Handset
5 1 (1.12%) iPhone
5 1 (1.12%) LIMS
5 1 (1.12%) NHS
5 1 (1.12%) PACS
5 1 (1.12%) Pharmacovigilance
5 1 (1.12%) Reference Data
5 1 (1.12%) Thin Client
Operating Systems
1 51 (57.30%) Windows
2 29 (32.58%) Windows 7
3 11 (12.36%) Windows Server 2008
4 10 (11.24%) Windows 8
5 8 (8.99%) Windows Server
5 8 (8.99%) Windows Server 2003
6 7 (7.87%) Windows XP
7 4 (4.49%) Unix
7 4 (4.49%) Windows 10
7 4 (4.49%) Windows Server 2012
8 3 (3.37%) Linux
9 2 (2.25%) Windows Mobile
10 1 (1.12%) Android
10 1 (1.12%) Windows Phone
Processes & Methodologies
1 9 (10.11%) ITIL
2 7 (7.87%) Incident Management
3 6 (6.74%) Software Deployment
4 5 (5.62%) User Acceptance Testing
5 4 (4.49%) Mentoring
6 3 (3.37%) Business Intelligence
6 3 (3.37%) Disaster Recovery
6 3 (3.37%) ERP
6 3 (3.37%) High Availability
6 3 (3.37%) Migration
6 3 (3.37%) Process Management
6 3 (3.37%) Software Distribution
6 3 (3.37%) Technical Analysis
7 2 (2.25%) Change Management
7 2 (2.25%) CRM
7 2 (2.25%) Data Reconciliation
7 2 (2.25%) PRINCE2
7 2 (2.25%) Project Management
7 2 (2.25%) Service Delivery
7 2 (2.25%) Service Management
Programming Languages
1 16 (17.98%) SQL
2 3 (3.37%) Java
2 3 (3.37%) PL/SQL
2 3 (3.37%) PowerShell
3 2 (2.25%) VBA
4 1 (1.12%) C
Qualifications
1 7 (7.87%) Microsoft Certification
2 5 (5.62%) MCP
2 5 (5.62%) MCSE
3 4 (4.49%) MOS
4 3 (3.37%) A+ Certification
5 2 (2.25%) ITIL Certification
5 2 (2.25%) MCSA
5 2 (2.25%) Security Cleared
6 1 (1.12%) BPSS Clearance
6 1 (1.12%) DBS Check
6 1 (1.12%) Degree
6 1 (1.12%) MCDST
6 1 (1.12%) PRINCE2 Certification
6 1 (1.12%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 8 (8.99%) SLA
2 1 (1.12%) Disclosure Scotland
2 1 (1.12%) GDPR
2 1 (1.12%) PMO
2 1 (1.12%) QA
System Software
1 42 (47.19%) Active Directory
2 6 (6.74%) VMware Infrastructure
3 3 (3.37%) Microsoft App-V
3 3 (3.37%) Microsoft Virtual Server
3 3 (3.37%) Oracle RAC
3 3 (3.37%) Virtual Servers
3 3 (3.37%) VMware ESX
4 2 (2.25%) Virtual Desktop
4 2 (2.25%) VMware ESXi
4 2 (2.25%) XenApp
5 1 (1.12%) Terminal Server
5 1 (1.12%) XenServer
Systems Management
1 9 (10.11%) SCCM
2 1 (1.12%) DameWare
2 1 (1.12%) Norton AntiVirus
2 1 (1.12%) SCSM
2 1 (1.12%) Symantec Endpoint Protection
Vendors
1 38 (42.70%) Microsoft
2 16 (17.98%) Citrix
3 8 (8.99%) VMware
4 6 (6.74%) Imperva
5 5 (5.62%) Oracle
6 4 (4.49%) Apple
7 3 (3.37%) Adobe
7 3 (3.37%) BEA
7 3 (3.37%) Lotus
8 2 (2.25%) Dell
8 2 (2.25%) PeopleSoft
8 2 (2.25%) Planview
9 1 (1.12%) Aerohive Networks
9 1 (1.12%) Altiris
9 1 (1.12%) CheckPoint
9 1 (1.12%) Google
9 1 (1.12%) Kaspersky
9 1 (1.12%) MobileIron
9 1 (1.12%) Remedy
9 1 (1.12%) Symantec
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