Period
to 18 November 2017

The median contractor rate for a Service Desk Analyst was £94 per day in advertised job vacancies in Kent during the 6 months to 18 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Desk Analyst
South East > Kent
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 56 39 56
Rank change year-on-year -17 +17 +6
Contract jobs requiring a Service Desk Analyst 5 12 7
As % of all contract IT jobs advertised in Kent 0.97% 2.40% 1.24%
As % of the Job Titles category 1.02% 2.46% 1.30%
Number of daily rates quoted 2 8 4
Kent median daily rate £94 £260 £159
Median daily rate % change year-on-year -64.04% +64.04% +5.67%
10th Percentile £92 £92 £92
90th Percentile £95 £260 £238
South East median daily rate £140 £165 £130
% change year-on-year -15.15% +26.92% -7.14%
Number of hourly rates quoted 2 6 3
Kent median hourly rate £13.50 £16.50 £12.50
Median hourly rate % change year-on-year -18.18% +32.00% -28.57%
10th Percentile £12.75 £10.00 £9.65
90th Percentile £14.25 £17.25 £13.55
South East median hourly rate £14.00 £14.00 £14.00

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Kent. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Kent
Contract vacancies in Kent with a recognized job title 492 487 540
% of contract IT jobs with a recognized job title 95.16% 97.40% 95.91%
Number of daily rates quoted 377 333 336
Kent median daily rate £350 £350 £338
Median daily rate % change year-on-year - +3.70% -3.57%
10th Percentile £159 £170 £200
90th Percentile £613 £556 £488
South East median daily rate £415 £400 £388
% change year-on-year +3.75% +3.23% +7.64%
Number of hourly rates quoted 13 23 37
Kent median hourly rate £25.69 £16.50 £17.00
Median hourly rate % change year-on-year +55.70% -2.94% -29.17%
10th Percentile £12.80 £11.00 £9.00
90th Percentile £143.43 £51.60 £39.16
South East median hourly rate £18.00 £19.50 £18.00
% change year-on-year -7.69% +8.33% +12.50%

Service Desk Analyst
Job Vacancy Trend in Kent

Job postings that featured Service Desk Analyst in the job title as a percentage of all IT jobs advertised in Kent.

Job vacancy trend for Service Desk Analyst in Kent

Service Desk Analyst
Contractor Daily Rate Trend in Kent

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Desk Analyst in Kent.

Contractor daily rate trend for Service Desk Analyst in Kent

Service Desk Analyst
Contractor Hourly Rate Trend in Kent

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Desk Analyst in Kent.

Contractor hourly rate trend for Service Desk Analyst in Kent

Service Desk Analyst
Contract Job Locations in Kent

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the Kent region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Folkestone -1 2 £94 +1.63%
Service Desk Analyst
South East

Service Desk Analyst Skill Set
Top 15 Co-occurring IT Skills in Kent

For the 6 months to 18 November 2017, Service Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Kent region featuring Service Desk Analyst in the job title.

1 2 (40.00%) Microsoft Office
1 2 (40.00%) Finance
1 2 (40.00%) Analytical Skills
1 2 (40.00%) Reinsurance
2 1 (20.00%) Analytical Thinking
2 1 (20.00%) Migration
2 1 (20.00%) Agile Software Development
2 1 (20.00%) Remedy ITSM
2 1 (20.00%) Data Migration
2 1 (20.00%) Software License Management
2 1 (20.00%) ITIL
2 1 (20.00%) ITIL Certification
2 1 (20.00%) Remedy
2 1 (20.00%) ITSM
2 1 (20.00%) Back Office

Service Desk Analyst Skill Set
Co-occurring IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (40.00%) Microsoft Office
Business Applications
1 1 (20.00%) Remedy ITSM
General
1 2 (40.00%) Finance
2 1 (20.00%) Back Office
Miscellaneous
1 2 (40.00%) Analytical Skills
1 2 (40.00%) Reinsurance
Processes & Methodologies
1 1 (20.00%) Agile Software Development
1 1 (20.00%) Analytical Thinking
1 1 (20.00%) Data Migration
1 1 (20.00%) ITIL
1 1 (20.00%) ITSM
1 1 (20.00%) Migration
1 1 (20.00%) Software License Management
Qualifications
1 1 (20.00%) ITIL Certification
Vendors
1 1 (20.00%) Remedy