The median annual salary for a Service Desk Analyst was £24,500 in advertised job vacancies in Kent during the 3 months to 22 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
22 Mar 2017
Same period 2016 Same period 2015
Service Desk Analyst
South East / Kent
Rank 80 96 83
Rank change year-on-year +16 -13  
Permanent jobs requiring a Service Desk Analyst 1 9 10
As % of all permanent IT jobs advertised in Kent 0.12% 0.79% 1.07%
As % of the Job Titles category 0.13% 0.81% 1.11%
Number of salaries quoted 1 9 10
Median salary £24,500 £22,500 £25,000
Median salary % change year-on-year +8.88% -10.00%  
UK excluding London median salary £22,500 £22,000 £22,000
% change year-on-year +2.27% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Kent. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Kent
Permanent job vacancies with a job title containing a recognized job role 782 1118 904
As % of all permanent IT job vacancies advertised in Kent 97.38% 97.64% 96.58%
Number of salaries quoted 630 970 815
Median salary £35,000 £37,500 £37,500
Median salary % change year-on-year -6.66% -  
90% offered a salary of more than £24,000 £25,000 £23,000
10% offered a salary of more than £55,000 £55,000 £52,500
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Service Desk Analyst
Job Vacancy Trend in Kent

The job posting trend of jobs advertised in Kent that featured Service Desk Analyst in the job title.

Job vacancy trend for Service Desk Analyst in Kent

Service Desk Analyst
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst in Kent.

Salary trend for Service Desk Analyst in Kent

Service Desk Analyst
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Kent region over the 3 months to 22 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chatham - 1 £24,500 -
Service Desk Analyst
South East

Service Desk Analyst Skill Set
Top 25 Related IT Skills in Kent

For the 6 months to 22 March 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Kent region featuring Service Desk Analyst in the job title.

1 7 (58.33%) Remedy
1 7 (58.33%) Finance
2 6 (50.00%) Microsoft
3 5 (41.67%) LANDesk
4 4 (33.33%) Incident Management
4 4 (33.33%) Active Directory
4 4 (33.33%) Windows
5 3 (25.00%) MS Office
5 3 (25.00%) JIRA
6 2 (16.67%) AS400
6 2 (16.67%) Citrix
6 2 (16.67%) MS Excel
6 2 (16.67%) Windows XP
6 2 (16.67%) MS Visio
6 2 (16.67%) MS PowerPoint
6 2 (16.67%) Windows Vista
6 2 (16.67%) ServiceNow
6 2 (16.67%) Network Monitoring
6 2 (16.67%) Analytical Skills
7 1 (8.33%) Continuous Improvement
7 1 (8.33%) Service Desk Management
7 1 (8.33%) Statistics
7 1 (8.33%) SLA
7 1 (8.33%) ITIL
7 1 (8.33%) Problem Management

Service Desk Analyst Skill Set
Top Related IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (25.00%) MS Office
2 2 (16.67%) MS Excel
2 2 (16.67%) MS PowerPoint
2 2 (16.67%) MS Visio
Development Applications
1 3 (25.00%) JIRA
General
1 7 (58.33%) Finance
Miscellaneous
1 2 (16.67%) Analytical Skills
1 2 (16.67%) AS400
Operating Systems
1 4 (33.33%) Windows
2 2 (16.67%) Windows Vista
2 2 (16.67%) Windows XP
Processes & Methodologies
1 4 (33.33%) Incident Management
2 2 (16.67%) Network Monitoring
3 1 (8.33%) Continuous Improvement
3 1 (8.33%) ITIL
3 1 (8.33%) Problem Management
3 1 (8.33%) Service Desk Management
3 1 (8.33%) Statistics
Quality Assurance & Compliance
1 1 (8.33%) SLA
System Software
1 4 (33.33%) Active Directory
Vendors
1 7 (58.33%) Remedy
2 6 (50.00%) Microsoft
3 5 (41.67%) LANDesk
4 2 (16.67%) Citrix
4 2 (16.67%) ServiceNow