Customer Engagement Contract Job Trends in Lancashire

Customer Engagement
North West > Lancashire

The table below provides summary statistics and contractor rates for jobs advertised in Lancashire requiring Customer Engagement skills. It covers contract job vacancies from the 6 months leading up to 1 September 2026, with comparisons to the same periods in the previous two years.

6 months to
1 Sep 2026
Same period 2025 Same period 2024
Rank 37 31 -
Rank change year-on-year -6 - -
Contract jobs citing Customer Engagement 6 1 0
As % of all contract jobs in Lancashire 1.53% 0.52% -
As % of the Processes & Methodologies category 1.93% 0.59% -
Number of daily rates quoted 2 0 0
10th Percentile £179 - -
25th Percentile £193 - -
Median daily rate (50th Percentile) £223 - -
75th Percentile £258 - -
90th Percentile £276 - -
North West median daily rate £500 £500 -
Number of hourly rates quoted 0 1 0
Median hourly rate - £15.00 -
North West median hourly rate £47.85 £15.00 £26.50
% change year-on-year +218.98% -43.40% -

All Process & Methodology Skills
Lancashire

Customer Engagement falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Lancashire.

Contract vacancies with a requirement for process or methodology skills 311 170 136
As % of all contract IT jobs advertised in Lancashire 79.54% 89.01% 68.34%
Number of daily rates quoted 172 84 57
10th Percentile £295 £363 £243
25th Percentile £400 £425 £363
Median daily rate (50th Percentile) £550 £500 £493
Median % change year-on-year +10.00% +1.42% -10.36%
75th Percentile £638 £588 £614
90th Percentile £688 £671 £650
North West median daily rate £500 £450 £500
% change year-on-year +11.11% -10.00% -
Number of hourly rates quoted 64 22 25
10th Percentile £14.97 £18.87 £25.68
25th Percentile £21.22 £23.32 £35.36
Median hourly rate £58.97 £44.09 £40.33
Median % change year-on-year +33.75% +9.34% -12.68%
75th Percentile £71.46 £63.40 £46.18
90th Percentile £71.91 £71.32 £51.53
North West median hourly rate £45.97 £25.15 £40.00
% change year-on-year +82.76% -37.13% +17.65%

Customer Engagement
Job Vacancy Trend in Lancashire

Historical trend showing the proportion of contract IT job postings citing Customer Engagement relative to all contract IT jobs advertised in Lancashire.

Customer Engagement job vacancy trend in Lancashire

Customer Engagement
Daily Rate Trend in Lancashire

Contractor daily rate distribution trend for jobs in Lancashire citing Customer Engagement.

Contractor daily rate distribution trend for jobs in Lancashire citing Customer Engagement

Customer Engagement
Hourly Rate Trend in Lancashire

Contractor hourly rate distribution trend for jobs in Lancashire citing Customer Engagement.

Contractor hourly rate distribution trend for jobs in Lancashire citing Customer Engagement

Customer Engagement
Contract Job Locations in Lancashire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Engagement within the Lancashire region over the 6 months to 1 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Skelmersdale - 4 - -
Preston - 2 £223 - 1
Customer Engagement
North West

Customer Engagement
Co-Occurring Skills & Capabilities in Lancashire by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Communications & Networking
1 2 (33.33%) NetScaler
General
1 3 (50.00%) Advertising
1 3 (50.00%) Marketing
1 3 (50.00%) Retail
1 3 (50.00%) Social Skills
Job Titles
1 4 (66.67%) IT Sales Executive
1 4 (66.67%) Sales Executive
1 4 (66.67%) Trainee
1 4 (66.67%) Trainee Sales Executive
Operating Systems
1 2 (33.33%) Windows
1 2 (33.33%) Windows 10
1 2 (33.33%) Windows Server
Processes & Methodologies
1 6 (100.00%) Customer Service
2 4 (66.67%) B2B
2 4 (66.67%) B2B Sales
2 4 (66.67%) Lead Generation
3 3 (50.00%) Business Development
3 3 (50.00%) Collaborative Working
3 3 (50.00%) CRM
3 3 (50.00%) Cybersecurity
3 3 (50.00%) Mentoring
3 3 (50.00%) Telesales
4 2 (33.33%) Analytics
4 2 (33.33%) Defect Management
4 2 (33.33%) ITIL
4 2 (33.33%) Root Cause Analysis
4 2 (33.33%) Service Management
4 2 (33.33%) User Experience
Qualifications
1 2 (33.33%) SC Cleared
1 2 (33.33%) Security Cleared
System Software
1 2 (33.33%) Active Directory
1 2 (33.33%) Citrix Hypervisor
1 2 (33.33%) Hyper-V
1 2 (33.33%) VMware Infrastructure
1 2 (33.33%) XenApp
1 2 (33.33%) XenDesktop
Systems Management
1 2 (33.33%) SysTrack
Vendors
1 2 (33.33%) Citrix
1 2 (33.33%) Microsoft
1 2 (33.33%) Nexthink
1 2 (33.33%) VMware