Period
to 19 June 2019

The median contractor rate for a Service Desk Analyst was £115 per day in advertised job vacancies in Leeds during the 6 months to 19 June 2019.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Desk Analyst
6 months to
19 Jun 2019
Same period 2018 Same period 2017
Rank 113 142 111
Rank change year-on-year +29 -31 -1
Contract jobs requiring a Service Desk Analyst 14 12 18
As % of all contract IT jobs advertised in Leeds 0.70% 0.48% 0.85%
As % of the Job Titles category 0.74% 0.50% 0.87%
Number of daily rates quoted 11 4 8
Leeds median daily rate £115 £130 £133
Median daily rate % change year-on-year -11.54% -1.89% +20.45%
10th Percentile £105 £98 £111
90th Percentile £211 £168 £263
West Yorkshire median daily rate £115 £130 £125
% change year-on-year -11.54% +4.00% +13.64%
Number of hourly rates quoted 0 3 5
Leeds median hourly rate - £11.50 £12.00
Median hourly rate % change year-on-year - -4.17% +9.09%
West Yorkshire median hourly rate £15.30 £12.50 £11.00
% change year-on-year +22.40% +13.64% +2.92%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Leeds. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Leeds
Contract vacancies in Leeds with a recognized job title 1,891 2,421 2,073
% of contract IT jobs with a recognized job title 95.17% 96.07% 97.92%
Number of daily rates quoted 1,331 1,664 1,382
Leeds median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - -
10th Percentile £263 £280 £277
90th Percentile £575 £538 £550
West Yorkshire median daily rate £425 £400 £400
% change year-on-year +6.25% - -
Number of hourly rates quoted 74 52 27
Leeds median hourly rate £19.06 £20.24 £14.50
Median hourly rate % change year-on-year -5.84% +39.60% +16.00%
10th Percentile £10.82 £10.53 £11.66
90th Percentile £34.55 £41.00 £27.40
West Yorkshire median hourly rate £16.21 £15.00 £12.34
% change year-on-year +8.07% +21.58% -5.10%

Service Desk Analyst
Job Vacancy Trend in Leeds

Job postings that featured Service Desk Analyst in the job title as a percentage of all IT jobs advertised in Leeds.

Job vacancy trend for Service Desk Analyst in Leeds

Service Desk Analyst
Contractor Daily Rate Trend in Leeds

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Desk Analyst in Leeds.

Contractor daily rate trend for Service Desk Analyst in Leeds

Service Desk Analyst
Contractor Hourly Rate Trend in Leeds

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Desk Analyst in Leeds.

Contractor hourly rate trend for Service Desk Analyst in Leeds

Service Desk Analyst Skill Set
Top 30 Co-occurring IT Skills in Leeds

For the 6 months to 19 June 2019, Service Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Leeds region featuring Service Desk Analyst in the job title.

1 8 (57.14%) ITIL
2 7 (50.00%) Windows
3 6 (42.86%) Office 365
4 5 (35.71%) SLA
5 4 (28.57%) Active Directory
5 4 (28.57%) Management Information System
5 4 (28.57%) Telecoms
5 4 (28.57%) Windows 10
6 3 (21.43%) Microsoft Office
7 2 (14.29%) ITSM
7 2 (14.29%) Service Management
7 2 (14.29%) Microsoft
7 2 (14.29%) Citrix
7 2 (14.29%) Microsoft Certification
7 2 (14.29%) ITIL Certification
7 2 (14.29%) MCSE
7 2 (14.29%) Incident Management
7 2 (14.29%) Data Protection
7 2 (14.29%) Windows 7
7 2 (14.29%) Innovative Thinking
7 2 (14.29%) Self-Motivation
8 1 (7.14%) Problem-Solving
8 1 (7.14%) ITIL V3
8 1 (7.14%) ServiceNow
8 1 (7.14%) Line Management
8 1 (7.14%) Ticket Management
8 1 (7.14%) Samsung
8 1 (7.14%) Regulatory Compliance
8 1 (7.14%) Dynamics 365
8 1 (7.14%) Android

Service Desk Analyst Skill Set
Co-occurring IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (7.14%) MS Exchange
Applications
1 3 (21.43%) Microsoft Office
Cloud Services
1 6 (42.86%) Office 365
2 1 (7.14%) Dynamics 365
General
1 4 (28.57%) Telecoms
2 1 (7.14%) Finance
2 1 (7.14%) Legal
2 1 (7.14%) Publishing
2 1 (7.14%) Retail
Miscellaneous
1 4 (28.57%) Management Information System
2 2 (14.29%) Self-Motivation
3 1 (7.14%) iPhone
Operating Systems
1 7 (50.00%) Windows
2 4 (28.57%) Windows 10
3 2 (14.29%) Windows 7
4 1 (7.14%) Android
4 1 (7.14%) Linux
Processes & Methodologies
1 8 (57.14%) ITIL
2 2 (14.29%) Data Protection
2 2 (14.29%) Incident Management
2 2 (14.29%) Innovative Thinking
2 2 (14.29%) ITSM
2 2 (14.29%) Service Management
3 1 (7.14%) Asset Management
3 1 (7.14%) ITIL V3
3 1 (7.14%) Knowledge Management
3 1 (7.14%) Line Management
3 1 (7.14%) Problem-Solving
3 1 (7.14%) Regulatory Compliance
3 1 (7.14%) Service Delivery
3 1 (7.14%) Ticket Management
3 1 (7.14%) User Acceptance Testing
Qualifications
1 2 (14.29%) ITIL Certification
1 2 (14.29%) MCSE
1 2 (14.29%) Microsoft Certification
Quality Assurance & Compliance
1 5 (35.71%) SLA
System Software
1 4 (28.57%) Active Directory
Systems Management
1 1 (7.14%) SCCM
Vendors
1 2 (14.29%) Citrix
1 2 (14.29%) Microsoft
2 1 (7.14%) Adobe
2 1 (7.14%) Remedy
2 1 (7.14%) Samsung
2 1 (7.14%) ServiceNow