Period
to 14 October 2019

The median contractor rate for a Service Desk Analyst was £120 per day in advertised job vacancies in West Yorkshire during the 6 months to 14 October 2019.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Desk Analyst
Yorkshire > West Yorkshire
6 months to
14 Oct 2019
Same period 2018 Same period 2017
Rank 99 135 129
Rank change year-on-year +36 -6 -3
Contract jobs requiring a Service Desk Analyst 27 32 22
As % of all contract IT jobs advertised in West Yorkshire 1.16% 0.94% 0.76%
As % of the Job Titles category 1.23% 0.98% 0.78%
Number of daily rates quoted 22 9 10
West Yorkshire median daily rate £120 £230 £125
Median daily rate % change year-on-year -47.83% +84.00% +11.11%
10th Percentile £104 £106 £100
90th Percentile £199 £274 £190
Yorkshire median daily rate £120 £178 £115
% change year-on-year -32.39% +54.35% -
Number of hourly rates quoted 3 14 11
West Yorkshire median hourly rate £12.50 £15.30 £11.25
Median hourly rate % change year-on-year -18.30% +36.00% +9.36%
10th Percentile £10.25 £9.27 £9.25
90th Percentile £27.55 £15.98 £13.50
Yorkshire median hourly rate £11.33 £15.30 £11.25
% change year-on-year -25.98% +36.00% -6.25%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in West Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
West Yorkshire
Contract vacancies in West Yorkshire with a recognized job title 2,194 3,282 2,826
% of contract IT jobs with a recognized job title 94.04% 95.99% 97.58%
Number of daily rates quoted 1,433 2,219 1,926
West Yorkshire median daily rate £425 £413 £400
Median daily rate % change year-on-year +3.03% +3.13% -
10th Percentile £255 £294 £263
90th Percentile £575 £550 £545
Yorkshire median daily rate £425 £410 £400
% change year-on-year +3.66% +2.50% -
Number of hourly rates quoted 104 119 77
West Yorkshire median hourly rate £17.53 £15.50 £13.86
Median hourly rate % change year-on-year +13.06% +11.83% +6.62%
10th Percentile £11.00 £10.20 £8.69
90th Percentile £33.94 £29.50 £24.70
Yorkshire median hourly rate £15.50 £15.75 £14.00
% change year-on-year -1.59% +12.50% +0.61%

Service Desk Analyst
Job Vacancy Trend in West Yorkshire

Job postings that featured Service Desk Analyst in the job title as a percentage of all IT jobs advertised in West Yorkshire.

Job vacancy trend for Service Desk Analyst in West Yorkshire

Service Desk Analyst
Contractor Daily Rate Trend in West Yorkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Desk Analyst in West Yorkshire.

Contractor daily rate trend for Service Desk Analyst in West Yorkshire

Service Desk Analyst
Contractor Hourly Rate Trend in West Yorkshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Desk Analyst in West Yorkshire.

Contractor hourly rate trend for Service Desk Analyst in West Yorkshire

Service Desk Analyst
Contractor Hourly Rate Histogram in West Yorkshire

The hourly rate distribution of IT jobs citing Service Desk Analyst in West Yorkshire over the 6 months to 14 October 2019.

Contractor hourly rate histogram for Service Desk Analyst in West Yorkshire

Service Desk Analyst
Contract Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the West Yorkshire region over the 6 months to 14 October 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +37 20 £120 -47.83% 6
Wakefield - 3 £108 - 4
Bradford - 2 £200 -
Huddersfield +14 1 - -
Service Desk Analyst
Yorkshire

Service Desk Analyst Skill Set
Top 30 Co-occurring IT Skills in West Yorkshire

For the 6 months to 14 October 2019, Service Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the West Yorkshire region featuring Service Desk Analyst in the job title.

1 12 (44.44%) Windows
2 10 (37.04%) ITIL
3 9 (33.33%) Telecoms
4 8 (29.63%) Microsoft
4 8 (29.63%) Microsoft Certification
4 8 (29.63%) Windows 10
5 7 (25.93%) Office 365
5 7 (25.93%) Active Directory
5 7 (25.93%) SLA
6 5 (18.52%) Microsoft Office
6 5 (18.52%) MCSE
6 5 (18.52%) Incident Management
6 5 (18.52%) Windows 7
6 5 (18.52%) Self-Motivation
7 4 (14.81%) ServiceNow
8 3 (11.11%) Service Management
8 3 (11.11%) Service Delivery
9 2 (7.41%) Management Information System
9 2 (7.41%) Risk Management
9 2 (7.41%) MCP
9 2 (7.41%) Intranet
9 2 (7.41%) Internet
9 2 (7.41%) Innovative Thinking
9 2 (7.41%) Mentoring
10 1 (3.70%) Skype
10 1 (3.70%) Line Management
10 1 (3.70%) Skype for Business
10 1 (3.70%) Case Management
10 1 (3.70%) Samsung
10 1 (3.70%) Customer Requirements

Service Desk Analyst Skill Set
Co-occurring IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.70%) SharePoint
1 1 (3.70%) Skype for Business
Applications
1 5 (18.52%) Microsoft Office
Cloud Services
1 7 (25.93%) Office 365
Communications & Networking
1 2 (7.41%) Internet
1 2 (7.41%) Intranet
2 1 (3.70%) Skype
General
1 9 (33.33%) Telecoms
2 1 (3.70%) Spanish Language
Miscellaneous
1 5 (18.52%) Self-Motivation
2 2 (7.41%) Management Information System
3 1 (3.70%) iPhone
3 1 (3.70%) NHS
Operating Systems
1 12 (44.44%) Windows
2 8 (29.63%) Windows 10
3 5 (18.52%) Windows 7
4 1 (3.70%) Android
4 1 (3.70%) Linux
Processes & Methodologies
1 10 (37.04%) ITIL
2 5 (18.52%) Incident Management
3 3 (11.11%) Service Delivery
3 3 (11.11%) Service Management
4 2 (7.41%) Innovative Thinking
4 2 (7.41%) Mentoring
4 2 (7.41%) Risk Management
5 1 (3.70%) Business Continuity
5 1 (3.70%) Case Management
5 1 (3.70%) Customer Requirements
5 1 (3.70%) Disaster Recovery
5 1 (3.70%) Document Management
5 1 (3.70%) ITSM
5 1 (3.70%) Line Management
5 1 (3.70%) Stakeholder Management
Qualifications
1 8 (29.63%) Microsoft Certification
2 5 (18.52%) MCSE
3 2 (7.41%) MCP
4 1 (3.70%) ITIL Certification
Quality Assurance & Compliance
1 7 (25.93%) SLA
System Software
1 7 (25.93%) Active Directory
Vendors
1 8 (29.63%) Microsoft
2 4 (14.81%) ServiceNow
3 1 (3.70%) Adobe
3 1 (3.70%) Citrix
3 1 (3.70%) Samsung