The median annual salary for a Service Desk Analyst was £22,500 in advertised job vacancies in Leeds during the 3 months to 28 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Analyst
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 135 130 140
Rank change year-on-year -5 +10  
Permanent jobs requiring a Service Desk Analyst 19 33 43
As % of all permanent IT jobs advertised in Leeds 0.76% 1.15% 1.30%
As % of the Job Titles category 0.78% 1.18% 1.33%
Number of salaries quoted 13 33 34
Median salary £22,500 £21,500 £22,000
Median salary % change year-on-year +4.65% -2.27%  
90% offered a salary of more than £21,000 £18,000 £18,150
10% offered a salary of more than £33,250 £24,850 £25,475
UK excluding London median salary £22,500 £21,500 £22,000
% change year-on-year +4.65% -2.27%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Leeds. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Leeds
Permanent job vacancies with a job title containing a recognized job role 2443 2806 3233
As % of all permanent IT job vacancies advertised in Leeds 97.18% 97.97% 98.06%
Number of salaries quoted 7943 10560 11748
Median salary £43,750 £40,000 £40,000
Median salary % change year-on-year +9.37% -  
90% offered a salary of more than £26,000 £24,750 £26,250
10% offered a salary of more than £63,750 £58,750 £62,500
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year +3.65% +2.50%  

Service Desk Analyst
Job Vacancy Trend in Leeds

Job postings that featured Service Desk Analyst in the job title as a percentage of all IT jobs advertised in Leeds.

Job vacancy trend for Service Desk Analyst in Leeds

Service Desk Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst in Leeds.

Salary trend for Service Desk Analyst in Leeds

Service Desk Analyst Skill Set
Top 30 Co-occurring IT Skills in Leeds

For the 6 months to 28 June 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leeds region featuring Service Desk Analyst in the job title.

1 39 (75.00%) Windows
2 29 (55.77%) Microsoft Office
2 29 (55.77%) Microsoft
3 20 (38.46%) Active Directory
3 20 (38.46%) DNS
3 20 (38.46%) DHCP
4 18 (34.62%) Windows 7
5 17 (32.69%) TCP/IP
6 16 (30.77%) ITIL
7 15 (28.85%) MS Exchange
8 11 (21.15%) Windows Server
9 10 (19.23%) SLA
10 9 (17.31%) Time Management
10 9 (17.31%) Change Management
11 7 (13.46%) Service Management
11 7 (13.46%) Finance
12 6 (11.54%) Configuration Management
12 6 (11.54%) Office 365
12 6 (11.54%) Citrix
13 5 (9.62%) Analytical Skills
13 5 (9.62%) SQL
14 4 (7.69%) T-SQL
14 4 (7.69%) SQL Server
14 4 (7.69%) VPN
14 4 (7.69%) Continuous Improvement
14 4 (7.69%) Exchange Server 2007
14 4 (7.69%) Marketing
14 4 (7.69%) Retail
14 4 (7.69%) Creative Problem-Solving
15 3 (5.77%) Windows 10

Service Desk Analyst Skill Set
Co-occurring IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (28.85%) MS Exchange
2 4 (7.69%) Exchange Server 2007
3 3 (5.77%) Blackberry Enterprise Server
Applications
1 29 (55.77%) Microsoft Office
Cloud Services
1 6 (11.54%) Office 365
Communications & Networking
1 20 (38.46%) DHCP
1 20 (38.46%) DNS
2 17 (32.69%) TCP/IP
3 4 (7.69%) VPN
4 3 (5.77%) FTP
5 2 (3.85%) Remote Desktop
6 1 (1.92%) Wi-Fi
Database & Business Intelligence
1 4 (7.69%) SQL Server
General
1 7 (13.46%) Finance
2 4 (7.69%) Marketing
2 4 (7.69%) Retail
3 2 (3.85%) Legal
Libraries, Frameworks & Software Standards
1 1 (1.92%) .NET
Miscellaneous
1 5 (9.62%) Analytical Skills
2 3 (5.77%) Blackberry
2 3 (5.77%) Fintech
2 3 (5.77%) RSA SecurID
Operating Systems
1 39 (75.00%) Windows
2 18 (34.62%) Windows 7
3 11 (21.15%) Windows Server
4 3 (5.77%) Mac OS X
4 3 (5.77%) Windows 10
5 2 (3.85%) Windows 8
6 1 (1.92%) Unix
6 1 (1.92%) Windows 2000
6 1 (1.92%) Windows Server 2003
6 1 (1.92%) Windows Server 2008
6 1 (1.92%) Windows Server 2012
6 1 (1.92%) Windows Vista
6 1 (1.92%) Windows XP
Processes & Methodologies
1 16 (30.77%) ITIL
2 9 (17.31%) Change Management
2 9 (17.31%) Time Management
3 7 (13.46%) Service Management
4 6 (11.54%) Configuration Management
5 4 (7.69%) Continuous Improvement
5 4 (7.69%) Creative Problem-Solving
6 3 (5.77%) Digital Marketing
7 1 (1.92%) Case Management
7 1 (1.92%) CRM
7 1 (1.92%) ERP
7 1 (1.92%) HOOD
7 1 (1.92%) Incident Management
7 1 (1.92%) ITSM
Programming Languages
1 5 (9.62%) SQL
2 4 (7.69%) T-SQL
Qualifications
1 1 (1.92%) MCDST
1 1 (1.92%) MCITP
1 1 (1.92%) MCSA
1 1 (1.92%) Microsoft Certification
Quality Assurance & Compliance
1 10 (19.23%) SLA
System Software
1 20 (38.46%) Active Directory
2 1 (1.92%) Hyper-V
2 1 (1.92%) VMware Infrastructure
Systems Management
1 3 (5.77%) Microsoft Data Protection Manager
1 3 (5.77%) Norton AntiVirus
2 1 (1.92%) DameWare
Vendors
1 29 (55.77%) Microsoft
2 6 (11.54%) Citrix
3 3 (5.77%) CheckPoint
3 3 (5.77%) CommVault
3 3 (5.77%) SAP
3 3 (5.77%) Symantec
4 1 (1.92%) VMware
Leeds, West Yorkshire
ASDA
Salary: Market Salary
Posted: 6 days ago
Leeds
Burberry
Posted: 23 days ago