The median annual salary for a Service Desk Analyst was £22,000 in advertised job vacancies in Leeds during the 3 months to 25 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
Service Desk Analyst
Rank 126 158 126
Rank change year-on-year +32 -32  
Permanent jobs requiring a Service Desk Analyst 36 25 63
As % of all permanent IT jobs advertised in Leeds 1.39% 0.76% 1.71%
As % of the Job Titles category 1.42% 0.78% 1.75%
Number of salaries quoted 36 22 54
Median salary £22,000 £23,500 £22,500
Median salary % change year-on-year -6.38% +4.44%  
90% offered a salary of more than £19,000 £21,500 £21,000
10% offered a salary of more than £27,000 £27,700 £32,000
UK excluding London median salary £22,500 £22,000 £21,750
% change year-on-year +2.27% +1.14%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Leeds. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Leeds
Permanent job vacancies with a job title containing a recognized job role 2527 3193 3600
As % of all permanent IT job vacancies advertised in Leeds 97.34% 96.73% 97.91%
Number of salaries quoted 2227 2616 2889
Median salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% -  
90% offered a salary of more than £25,000 £29,000 £26,000
10% offered a salary of more than £57,500 £55,000 £60,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Service Desk Analyst
Job Vacancy Trend in Leeds

The job posting trend of jobs advertised in Leeds that featured Service Desk Analyst in the job title.

Job vacancy trend for Service Desk Analyst in Leeds

Service Desk Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst in Leeds.

Salary trend for Service Desk Analyst in Leeds

Service Desk Analyst
Salary Histogram in Leeds

The salary distribution of IT jobs citing Service Desk Analyst in Leeds over the 3 months to 25 March 2017.

Salary histogram for Service Desk Analyst in Leeds

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Leeds

For the 6 months to 25 March 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leeds region featuring Service Desk Analyst in the job title.

1 43 (64.18%) Windows
2 35 (52.24%) MS Excel
3 33 (49.25%) Active Directory
4 30 (44.78%) ITIL
4 30 (44.78%) MS Exchange
5 28 (41.79%) SLA
6 25 (37.31%) Microsoft
7 22 (32.84%) Windows Server
8 20 (29.85%) MS Office
8 20 (29.85%) Windows 7
9 18 (26.87%) Time Management
10 16 (23.88%) TCP/IP
11 13 (19.40%) DHCP
12 12 (17.91%) DNS
12 12 (17.91%) Service Management
13 9 (13.43%) Configuration Management
14 6 (8.96%) Incident Management
14 6 (8.96%) Continuous Improvement
15 5 (7.46%) Office 365
15 5 (7.46%) Exchange Server 2007
15 5 (7.46%) Citrix
15 5 (7.46%) Change Management
15 5 (7.46%) Finance
16 4 (5.97%) VPN
16 4 (5.97%) QA
16 4 (5.97%) DameWare
16 4 (5.97%) Analytical Skills
16 4 (5.97%) Windows 10
17 3 (4.48%) Remote Desktop
17 3 (4.48%) Windows 8

Service Desk Analyst Skill Set
Top Related IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 30 (44.78%) MS Exchange
2 5 (7.46%) Exchange Server 2007
3 1 (1.49%) Exchange Server 2010
Applications
1 35 (52.24%) MS Excel
2 20 (29.85%) MS Office
Cloud Services
1 5 (7.46%) Office 365
Communications & Networking
1 16 (23.88%) TCP/IP
2 13 (19.40%) DHCP
3 12 (17.91%) DNS
4 4 (5.97%) VPN
5 3 (4.48%) Remote Desktop
6 2 (2.99%) Wi-Fi
General
1 5 (7.46%) Finance
2 2 (2.99%) Law
2 2 (2.99%) Legal
2 2 (2.99%) Marketing
3 1 (1.49%) Retail
Libraries, Frameworks & Software Standards
1 1 (1.49%) .NET
Miscellaneous
1 4 (5.97%) Analytical Skills
2 3 (4.48%) Fintech
Operating Systems
1 43 (64.18%) Windows
2 22 (32.84%) Windows Server
3 20 (29.85%) Windows 7
4 4 (5.97%) Windows 10
5 3 (4.48%) Windows 8
6 2 (2.99%) Windows Vista
6 2 (2.99%) Windows XP
7 1 (1.49%) Unix
7 1 (1.49%) Windows Server 2008
Processes & Methodologies
1 30 (44.78%) ITIL
2 18 (26.87%) Time Management
3 12 (17.91%) Service Management
4 9 (13.43%) Configuration Management
5 6 (8.96%) Continuous Improvement
5 6 (8.96%) Incident Management
6 5 (7.46%) Change Management
7 3 (4.48%) ITSM
8 2 (2.99%) Case Management
8 2 (2.99%) Trend Analysis
9 1 (1.49%) ITIL V3
9 1 (1.49%) Network Architecture
9 1 (1.49%) Service Desk Management
9 1 (1.49%) Stakeholder Management
Programming Languages
1 1 (1.49%) SQL
Qualifications
1 3 (4.48%) MCDST
1 3 (4.48%) MCITP
1 3 (4.48%) MCSA
1 3 (4.48%) Microsoft Certification
2 2 (2.99%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 28 (41.79%) SLA
2 4 (5.97%) QA
System Software
1 33 (49.25%) Active Directory
2 2 (2.99%) Hyper-V
2 2 (2.99%) VMware Infrastructure
Systems Management
1 4 (5.97%) DameWare
2 2 (2.99%) Backup Exec
2 2 (2.99%) OpenView
2 2 (2.99%) OVSD
2 2 (2.99%) ServiceCenter
Vendors
1 25 (37.31%) Microsoft
2 5 (7.46%) Citrix
3 2 (2.99%) Bomgar
3 2 (2.99%) HP
3 2 (2.99%) Symantec
3 2 (2.99%) VMware
Leeds, West Yorkshire
Mortimer Spinks
Posted: 3 days ago
Leeds, West Yorkshire
ASDA
Salary: Market Salary
Posted: 13 days ago