Period
to 21 November 2017

The median contractor rate for a Service Desk Analyst was £185 per day in advertised job vacancies in Liverpool during the 6 months to 21 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Desk Analyst
Merseyside > Liverpool
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 44 42 41
Rank change year-on-year -2 -1 -2
Contract jobs requiring a Service Desk Analyst 4 4 13
As % of all contract IT jobs advertised in Liverpool 0.97% 0.91% 2.18%
As % of the Job Titles category 1.00% 0.97% 2.33%
Number of daily rates quoted 1 3 6
Liverpool median daily rate £185 £500 £128
Median daily rate % change year-on-year -63.10% +292.16% -
10th Percentile £184 £184 £119
90th Percentile £185 £500 £151
Merseyside median daily rate £185 £500 £128
% change year-on-year -63.10% +292.16% -
Number of hourly rates quoted 2 2 2
Liverpool median hourly rate £15.38 £14.34 £15.75
Median hourly rate % change year-on-year +7.22% -8.95% +43.18%
10th Percentile £10.19 £14.01 £13.33
90th Percentile £21.86 £14.67 £18.38
Merseyside median hourly rate £15.38 £14.34 £13.00
% change year-on-year +7.22% +10.31% +18.18%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Liverpool. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Liverpool
Contract vacancies in Liverpool with a recognized job title 400 413 558
% of contract IT jobs with a recognized job title 96.62% 94.29% 93.47%
Number of daily rates quoted 272 257 295
Liverpool median daily rate £375 £375 £350
Median daily rate % change year-on-year - +7.14% -6.67%
10th Percentile £185 £201 £157
90th Percentile £550 £525 £538
Merseyside median daily rate £375 £375 £350
% change year-on-year - +7.14% -
Number of hourly rates quoted 11 19 27
Liverpool median hourly rate £13.00 £16.00 £15.00
Median hourly rate % change year-on-year -18.75% +6.67% -
10th Percentile £9.19 £12.80 £11.20
90th Percentile £18.87 £24.61 £23.75
Merseyside median hourly rate £13.00 £15.50 £15.00
% change year-on-year -16.13% +3.33% -6.25%

Service Desk Analyst
Job Vacancy Trend in Liverpool

Job postings that featured Service Desk Analyst in the job title as a percentage of all IT jobs advertised in Liverpool.

Job vacancy trend for Service Desk Analyst in Liverpool

Service Desk Analyst
Contractor Daily Rate Trend in Liverpool

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Desk Analyst in Liverpool.

Contractor daily rate trend for Service Desk Analyst in Liverpool

Service Desk Analyst
Contractor Hourly Rate Trend in Liverpool

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Desk Analyst in Liverpool.

Contractor hourly rate trend for Service Desk Analyst in Liverpool

Service Desk Analyst
Contractor Hourly Rate Histogram in Liverpool

The hourly rate distribution of IT jobs citing Service Desk Analyst in Liverpool over the 6 months to 21 November 2017.

Contractor hourly rate histogram for Service Desk Analyst in Liverpool

Service Desk Analyst Skill Set
Top 28 Co-occurring IT Skills in Liverpool

For the 6 months to 21 November 2017, Service Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Liverpool region featuring Service Desk Analyst in the job title.

1 2 (50.00%) Degree
2 1 (25.00%) Apple iOS
2 1 (25.00%) Continuous Improvement
2 1 (25.00%) ServiceNow
2 1 (25.00%) Google Drive
2 1 (25.00%) JIRA
2 1 (25.00%) French Language
2 1 (25.00%) German Language
2 1 (25.00%) Problem Management
2 1 (25.00%) SC Cleared
2 1 (25.00%) CTC Cleared
2 1 (25.00%) Security Cleared
2 1 (25.00%) Android
2 1 (25.00%) Microsoft PowerPoint
2 1 (25.00%) Google
2 1 (25.00%) Smartphone
2 1 (25.00%) Incident Management
2 1 (25.00%) ITIL
2 1 (25.00%) Windows
2 1 (25.00%) Microsoft Excel
2 1 (25.00%) WAN
2 1 (25.00%) Business Intelligence
2 1 (25.00%) SLA
2 1 (25.00%) Microsoft
2 1 (25.00%) Active Directory
2 1 (25.00%) Apple
2 1 (25.00%) Intranet
2 1 (25.00%) Blackberry

Service Desk Analyst Skill Set
Co-occurring IT Skills in Liverpool by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (25.00%) Microsoft Excel
1 1 (25.00%) Microsoft PowerPoint
Cloud Services
1 1 (25.00%) Google Drive
Communications & Networking
1 1 (25.00%) Intranet
1 1 (25.00%) WAN
Development Applications
1 1 (25.00%) JIRA
General
1 1 (25.00%) French Language
1 1 (25.00%) German Language
Miscellaneous
1 1 (25.00%) Blackberry
1 1 (25.00%) Smartphone
Operating Systems
1 1 (25.00%) Android
1 1 (25.00%) Apple iOS
1 1 (25.00%) Windows
Processes & Methodologies
1 1 (25.00%) Business Intelligence
1 1 (25.00%) Continuous Improvement
1 1 (25.00%) Incident Management
1 1 (25.00%) ITIL
1 1 (25.00%) Problem Management
Qualifications
1 2 (50.00%) Degree
2 1 (25.00%) CTC Cleared
2 1 (25.00%) SC Cleared
2 1 (25.00%) Security Cleared
Quality Assurance & Compliance
1 1 (25.00%) SLA
System Software
1 1 (25.00%) Active Directory
Vendors
1 1 (25.00%) Apple
1 1 (25.00%) Google
1 1 (25.00%) Microsoft
1 1 (25.00%) ServiceNow