Period
to 19 November 2017

The median contractor rate for a Service Desk Analyst was £185 per day in advertised job vacancies in Merseyside during the 6 months to 19 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Desk Analyst
North West > Merseyside
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 49 51 45
Rank change year-on-year +2 -6 +2
Contract jobs requiring a Service Desk Analyst 3 4 15
As % of all contract IT jobs advertised in Merseyside 0.62% 0.67% 1.93%
As % of the Job Titles category 0.64% 0.71% 2.05%
Number of daily rates quoted 1 3 6
Merseyside median daily rate £185 £500 £128
Median daily rate % change year-on-year -63.10% +292.16% -
10th Percentile £184 £184 £119
90th Percentile £185 £500 £151
North West median daily rate £121 £115 £120
% change year-on-year +5.43% -4.17% +9.09%
Number of hourly rates quoted 1 2 4
Merseyside median hourly rate £21.50 £14.34 £13.00
Median hourly rate % change year-on-year +49.93% +10.31% +18.18%
10th Percentile £19.75 £14.01 £11.50
90th Percentile £23.25 £14.67 £17.63
North West median hourly rate £15.25 £14.00 £14.50
% change year-on-year +8.93% -3.45% +20.83%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Merseyside. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Merseyside
Contract vacancies in Merseyside with a recognized job title 466 563 730
% of contract IT jobs with a recognized job title 95.69% 94.15% 94.07%
Number of daily rates quoted 304 333 353
Merseyside median daily rate £375 £375 £350
Median daily rate % change year-on-year - +7.14% -
10th Percentile £203 £213 £159
90th Percentile £550 £513 £526
North West median daily rate £400 £400 £400
Number of hourly rates quoted 10 22 31
Merseyside median hourly rate £13.00 £15.50 £15.00
Median hourly rate % change year-on-year -16.13% +3.33% -3.23%
10th Percentile £11.17 £12.75 £11.50
90th Percentile £19.31 £25.01 £23.75
North West median hourly rate £18.75 £16.00 £20.50
% change year-on-year +17.19% -21.95% +27.81%

Service Desk Analyst
Job Vacancy Trend in Merseyside

Job postings that featured Service Desk Analyst in the job title as a percentage of all IT jobs advertised in Merseyside.

Job vacancy trend for Service Desk Analyst in Merseyside

Service Desk Analyst
Contractor Daily Rate Trend in Merseyside

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Desk Analyst in Merseyside.

Contractor daily rate trend for Service Desk Analyst in Merseyside

Service Desk Analyst
Contractor Hourly Rate Trend in Merseyside

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Desk Analyst in Merseyside.

Contractor hourly rate trend for Service Desk Analyst in Merseyside

Service Desk Analyst
Contract Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the Merseyside region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool -4 3 £185 -63.10% 1
Service Desk Analyst
North West

Service Desk Analyst Skill Set
Top 25 Co-occurring IT Skills in Merseyside

For the 6 months to 19 November 2017, Service Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Merseyside region featuring Service Desk Analyst in the job title.

1 2 (66.67%) Degree
2 1 (33.33%) JIRA
2 1 (33.33%) French Language
2 1 (33.33%) German Language
2 1 (33.33%) Problem Management
2 1 (33.33%) SC Cleared
2 1 (33.33%) CTC Cleared
2 1 (33.33%) Security Cleared
2 1 (33.33%) Android
2 1 (33.33%) Apple iOS
2 1 (33.33%) Continuous Improvement
2 1 (33.33%) ServiceNow
2 1 (33.33%) Google Drive
2 1 (33.33%) Microsoft PowerPoint
2 1 (33.33%) Google
2 1 (33.33%) Smartphone
2 1 (33.33%) Incident Management
2 1 (33.33%) ITIL
2 1 (33.33%) Windows
2 1 (33.33%) Microsoft Excel
2 1 (33.33%) Business Intelligence
2 1 (33.33%) SLA
2 1 (33.33%) Microsoft
2 1 (33.33%) Active Directory
2 1 (33.33%) Apple

Service Desk Analyst Skill Set
Co-occurring IT Skills in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (33.33%) Microsoft Excel
1 1 (33.33%) Microsoft PowerPoint
Cloud Services
1 1 (33.33%) Google Drive
Development Applications
1 1 (33.33%) JIRA
General
1 1 (33.33%) French Language
1 1 (33.33%) German Language
Miscellaneous
1 1 (33.33%) Smartphone
Operating Systems
1 1 (33.33%) Android
1 1 (33.33%) Apple iOS
1 1 (33.33%) Windows
Processes & Methodologies
1 1 (33.33%) Business Intelligence
1 1 (33.33%) Continuous Improvement
1 1 (33.33%) Incident Management
1 1 (33.33%) ITIL
1 1 (33.33%) Problem Management
Qualifications
1 2 (66.67%) Degree
2 1 (33.33%) CTC Cleared
2 1 (33.33%) SC Cleared
2 1 (33.33%) Security Cleared
Quality Assurance & Compliance
1 1 (33.33%) SLA
System Software
1 1 (33.33%) Active Directory
Vendors
1 1 (33.33%) Apple
1 1 (33.33%) Google
1 1 (33.33%) Microsoft
1 1 (33.33%) ServiceNow