Service Desk Analyst Contract Job Trends in Liverpool

Service Desk Analyst
Merseyside > Liverpool

The median Service Desk Analyst daily rate in Liverpool is £135, according to job vacancies posted in the 6 months leading up to 18 February 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
18 Feb 2026
Same period 2025 Same period 2024
Rank 37 13 13
Rank change year-on-year -24 0 +18
Contract jobs requiring a Service Desk Analyst 6 17 17
As % of all contract jobs in Liverpool 2.52% 10.97% 8.72%
As % of the Job Titles category 2.70% 11.72% 9.50%
Number of daily rates quoted 2 7 2
10th Percentile £123 - £160
25th Percentile £128 £143 £164
Median daily rate (50th Percentile) £135 £145 £178
Median % change year-on-year -6.90% -18.31% +10.94%
75th Percentile £143 £150 £189
90th Percentile £147 £160 £193
Merseyside median daily rate £135 £145 £178
% change year-on-year -6.90% -18.31% +10.94%
Number of hourly rates quoted 0 3 13
10th Percentile - £17.09 -
25th Percentile - £17.22 £15.50
Median hourly rate - £17.44 £16.00
Median % change year-on-year - +9.00% -2.26%
75th Percentile - - £18.75
90th Percentile - - £21.05
Merseyside median hourly rate - £17.44 £16.00
% change year-on-year - +9.00% -2.26%

All Contract IT Job Roles
Liverpool

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in Liverpool. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Liverpool with a recognized job title 222 145 179
% of contract IT jobs with a recognized job title 93.28% 93.55% 91.79%
Number of daily rates quoted 113 80 84
10th Percentile £133 £140 £143
25th Percentile £134 £163 £213
Median daily rate (50th Percentile) £225 £400 £375
Median % change year-on-year -43.75% +6.67% -19.35%
75th Percentile £450 £528 £494
90th Percentile £598 £621 £646
Merseyside median daily rate £220 £363 £375
% change year-on-year -39.45% -3.33% -19.35%
Number of hourly rates quoted 10 8 29
10th Percentile - £13.07 £10.91
25th Percentile £15.18 £14.11 £15.50
Median hourly rate £33.10 £17.22 £17.50
Median % change year-on-year +92.22% -1.60% +73.44%
75th Percentile £51.02 £18.83 £34.21
90th Percentile - £26.33 £37.18
Merseyside median hourly rate £41.86 £17.44 £17.75
% change year-on-year +139.99% -1.75% +75.92%

Service Desk Analyst
Job Vacancy Trend in Liverpool

Historical trend showing the proportion of contract IT job postings featuring 'Service Desk Analyst' in the job title relative to all contract IT jobs advertised in Liverpool.

Service Desk Analyst job vacancy trend in Liverpool

Service Desk Analyst
Daily Rate Trend in Liverpool

Contractor daily rate distribution trend for Service Desk Analyst job vacancies in Liverpool.

Contractor daily rate distribution trend for Service Desk Analyst job vacancies in Liverpool

Service Desk Analyst
Hourly Rate Trend in Liverpool

Contractor hourly rate distribution trend for Service Desk Analyst job vacancies in Liverpool.

Contractor hourly rate distribution trend for Service Desk Analyst job vacancies in Liverpool

Service Desk Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in Liverpool

For the 6 months to 18 February 2026, Service Desk Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the Liverpool region featuring Service Desk Analyst in the job title.

1 6 (100.00%) ITIL
2 5 (83.33%) Windows
3 4 (66.67%) Incident Management
3 4 (66.67%) Microsoft 365
3 4 (66.67%) ServiceNow
4 3 (50.00%) Customer Service
4 3 (50.00%) Problem-Solving
4 3 (50.00%) SharePoint
4 3 (50.00%) Windows 10
5 2 (33.33%) Active Directory
5 2 (33.33%) Collaborative Working
5 2 (33.33%) ITIL Certification
5 2 (33.33%) Microsoft
5 2 (33.33%) SC Cleared
5 2 (33.33%) Security Cleared
6 1 (16.67%) Android
6 1 (16.67%) Apple iOS
6 1 (16.67%) Azure
6 1 (16.67%) Cloud Computing
6 1 (16.67%) Compliance Audit
6 1 (16.67%) GCP
6 1 (16.67%) GDPR
6 1 (16.67%) Google
6 1 (16.67%) Google Workspace
6 1 (16.67%) Identity Access Management
6 1 (16.67%) ISO/IEC 27001
6 1 (16.67%) ITIL Foundation Certificate
6 1 (16.67%) Mac OS
6 1 (16.67%) Mimecast
6 1 (16.67%) Multi-Factor Authentication

Service Desk Analyst Skill Set
Co-Occurring Skills & Capabilities in Liverpool by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (50.00%) SharePoint
Cloud Services
1 4 (66.67%) Microsoft 365
2 1 (16.67%) Azure
2 1 (16.67%) Cloud Computing
2 1 (16.67%) GCP
2 1 (16.67%) Google Workspace
2 1 (16.67%) Mimecast
Communications & Networking
1 1 (16.67%) NAS
1 1 (16.67%) SAN
1 1 (16.67%) VoIP
General
1 2 (33.33%) Public Sector
2 1 (16.67%) Banking
2 1 (16.67%) Investment Banking
2 1 (16.67%) Military
2 1 (16.67%) Social Skills
Miscellaneous
1 2 (33.33%) Management Information System
2 1 (16.67%) Data Centre
2 1 (16.67%) Onboarding
2 1 (16.67%) Smartphone
Operating Systems
1 5 (83.33%) Windows
2 3 (50.00%) Windows 10
3 1 (16.67%) Android
3 1 (16.67%) Apple iOS
3 1 (16.67%) Mac OS
3 1 (16.67%) Unix
Processes & Methodologies
1 6 (100.00%) ITIL
2 4 (66.67%) Incident Management
3 3 (50.00%) Customer Service
3 3 (50.00%) Problem-Solving
4 2 (33.33%) Collaborative Working
5 1 (16.67%) Compliance Audit
5 1 (16.67%) Identity Access Management
5 1 (16.67%) Multi-Factor Authentication
5 1 (16.67%) Service Desk Management
5 1 (16.67%) Validation
5 1 (16.67%) Workflow
Qualifications
1 2 (33.33%) ITIL Certification
1 2 (33.33%) SC Cleared
1 2 (33.33%) Security Cleared
2 1 (16.67%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (16.67%) GDPR
1 1 (16.67%) ISO/IEC 27001
1 1 (16.67%) SLA
System Software
1 2 (33.33%) Active Directory
Systems Management
1 1 (16.67%) SCCM
Vendors
1 4 (66.67%) ServiceNow
2 2 (33.33%) Microsoft
3 1 (16.67%) Google
3 1 (16.67%) Remedy
3 1 (16.67%) Sophos