SLA Contracts in Merseyside

Service Level Agreement (SLA)
North West > Merseyside

The table below provides summary statistics for contract job vacancies advertised in Merseyside requiring SLA skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited SLA over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 19 31 38
Rank change year-on-year +12 +7 0
Contract jobs citing SLA 10 2 9
As % of all contract jobs advertised in Merseyside 5.95% 0.88% 2.63%
As % of the Quality Assurance & Compliance category 47.62% 8.33% 26.47%
Number of daily rates quoted 10 0 1
10th Percentile - - -
25th Percentile £143 - £456
Median daily rate (50th Percentile) £150 - £463
Median % change year-on-year - - +164.29%
75th Percentile £204 - £469
90th Percentile £223 - -
North West median daily rate £215 £538 £479
% change year-on-year -60.00% +12.27% +112.78%

All Quality Assurance and Compliance Skills
Merseyside

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills in Merseyside.

Contract vacancies with a requirement for quality assurance or compliance skills 21 24 34
As % of all contract IT jobs advertised in Merseyside 12.50% 10.53% 9.94%
Number of daily rates quoted 15 8 24
10th Percentile £143 - £274
25th Percentile £146 £115 £350
Median daily rate (50th Percentile) £200 £162 £400
Median % change year-on-year +23.84% -59.63% -5.88%
75th Percentile £311 £450 £541
90th Percentile £510 £510 £650
North West median daily rate £475 £513 £475
% change year-on-year -7.32% +7.89% +2.70%
Number of hourly rates quoted 0 12 0
Median hourly rate - £14.50 -
North West median hourly rate £30.38 £12.84 £38.55
% change year-on-year +136.60% -66.69% +114.17%

SLA
Job Vacancy Trend in Merseyside

Job postings citing SLA as a proportion of all IT jobs advertised in Merseyside.

Job vacancy trend for SLA in Merseyside

SLA
Contractor Daily Rate Trend in Merseyside

3-month moving average daily rate quoted in jobs citing SLA in Merseyside.

Daily rate trend for SLA in Merseyside

SLA
Contractor Hourly Rate Trend in Merseyside

3-month moving average hourly rates quoted in jobs citing SLA in Merseyside.

Hourly rate trend for SLA in Merseyside

SLA
Contract Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Merseyside region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Liverpool +13 7 £145 - 12
Prescot - 3 £215 -
SLA
North West

SLA
Co-occurring Skills and Capabilities in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (70.00%) SharePoint
2 3 (30.00%) Microsoft Exchange
Applications
1 3 (30.00%) Microsoft Office
Cloud Services
1 10 (100.00%) Microsoft 365
2 3 (30.00%) Azure
2 3 (30.00%) Entra ID
Communications & Networking
1 3 (30.00%) Firewall
1 3 (30.00%) Internet
1 3 (30.00%) iSCSI
1 3 (30.00%) LAN
1 3 (30.00%) Remote Desktop
1 3 (30.00%) WAN
1 3 (30.00%) Wi-Fi
1 3 (30.00%) Wireless
Database & Business Intelligence
1 3 (30.00%) SQL Server
General
1 7 (70.00%) Social Skills
Job Titles
1 7 (70.00%) Analyst
1 7 (70.00%) Service Analyst
1 7 (70.00%) Service Desk Analyst
2 3 (30.00%) Support Engineer
3 2 (20.00%) IT Analyst
3 2 (20.00%) Technical Engineer
3 2 (20.00%) Technical Support
3 2 (20.00%) Technical Support Engineer
4 1 (10.00%) Infrastructure Engineer
4 1 (10.00%) Infrastructure Support
4 1 (10.00%) Infrastructure Support Engineer
Miscellaneous
1 7 (70.00%) Management Information System
2 3 (30.00%) IVR
Operating Systems
1 10 (100.00%) Windows
2 7 (70.00%) Windows 10
3 3 (30.00%) Android
3 3 (30.00%) Linux
3 3 (30.00%) Windows Server
3 3 (30.00%) Windows Server 2016
Processes & Methodologies
1 10 (100.00%) Customer Service
1 10 (100.00%) ITIL
2 7 (70.00%) Incident Management
3 3 (30.00%) BCP
3 3 (30.00%) Disaster Recovery
3 3 (30.00%) Information Security
3 3 (30.00%) Problem-Solving
3 3 (30.00%) Service Delivery
3 3 (30.00%) Vulnerability Remediation
4 1 (10.00%) Infrastructure Engineering
System Software
1 10 (100.00%) Active Directory
2 3 (30.00%) Microsoft Virtual Server
2 3 (30.00%) Virtual Servers
Vendors
1 7 (70.00%) ServiceNow
2 3 (30.00%) Apple
2 3 (30.00%) Microsoft