Period
to 19 August 2018

The following table provides summary statistics for permanent job vacancies advertised in Liverpool with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 19 August 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Merseyside > Liverpool
6 months to
19 Aug 2018
Same period 2017 Same period 2016
Rank 55 68 56
Rank change year-on-year +13 -12 -1
Permanent jobs citing SLA 11 13 21
As % of all permanent IT jobs advertised in Liverpool 1.69% 1.67% 2.63%
As % of the Quality Assurance & Compliance category 11.58% 19.12% 21.65%
Number of salaries quoted 8 9 9
Liverpool median annual salary £38,138 £29,000 £23,500
Median salary % change year-on-year +31.51% +23.40% -60.83%
10th Percentile £24,537 £19,750 £21,550
90th Percentile £59,750 £85,000 £34,300
Merseyside median annual salary £38,138 £29,500 £27,000
% change year-on-year +29.28% +9.26% -55.00%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Liverpool with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Liverpool
Permanent vacancies with a requirement for quality assurance or compliance skills 95 68 97
As % of all permanent IT jobs advertised in Liverpool 14.64% 8.72% 12.14%
Number of salaries quoted 83 41 58
Liverpool median annual salary £41,000 £33,500 £37,500
Median salary % change year-on-year +22.39% -10.67% -6.25%
10th Percentile £26,250 £26,250 £23,000
90th Percentile £63,750 £66,250 £67,750
Merseyside median annual salary £41,250 £35,000 £37,500
% change year-on-year +17.86% -6.67% -14.29%

SLA
Job Vacancy Trend in Liverpool

Job postings citing SLA as a percentage of all IT jobs advertised in Liverpool.

Job vacancy trend for SLA in Liverpool

SLA
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Liverpool.

Salary trend for SLA in Liverpool

SLA
Salary Histogram in Liverpool

The salary distribution of IT jobs citing SLA in Liverpool over the 6 months to 19 August 2018.

Salary histogram for SLA in Liverpool

For the 6 months to 19 August 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Liverpool region with a requirement for SLA.

1 7 (63.64%) ITIL
2 6 (54.55%) Management Information System
2 6 (54.55%) Information Security
3 5 (45.45%) Project Management
4 3 (27.27%) SQL Server 2008
4 3 (27.27%) ASP.NET
4 3 (27.27%) .NET
4 3 (27.27%) SQL Server
4 3 (27.27%) Coaching
4 3 (27.27%) Data Structures
5 2 (18.18%) ITSM
5 2 (18.18%) Windows Server 2008
5 2 (18.18%) ServiceNow
5 2 (18.18%) Business Continuity Planning
5 2 (18.18%) IT Strategy
5 2 (18.18%) Problem-Solving
5 2 (18.18%) Service Management
5 2 (18.18%) Service Delivery
5 2 (18.18%) Change Management
5 2 (18.18%) SQL
5 2 (18.18%) Windows
5 2 (18.18%) Incident Management
5 2 (18.18%) Computer Science
5 2 (18.18%) CMDB
5 2 (18.18%) Finance
5 2 (18.18%) Business Continuity
5 2 (18.18%) Retail
6 1 (9.09%) TOGAF
6 1 (9.09%) Risk Assessment
6 1 (9.09%) Legal

SLA
Co-occurring IT Skills in Liverpool by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (9.09%) Microsoft Office
Communications & Networking
1 1 (9.09%) Cisco Firepower
1 1 (9.09%) Cisco ISE
1 1 (9.09%) Cisco Wireless
1 1 (9.09%) Firewall
1 1 (9.09%) Network Security
1 1 (9.09%) Wireless
Database & Business Intelligence
1 3 (27.27%) SQL Server
1 3 (27.27%) SQL Server 2008
General
1 2 (18.18%) Finance
1 2 (18.18%) Retail
2 1 (9.09%) Games
2 1 (9.09%) Legal
2 1 (9.09%) Manufacturing
2 1 (9.09%) Pharmaceutical
2 1 (9.09%) Publishing
Job Titles
1 3 (27.27%) Analyst
2 2 (18.18%) Information Officer
2 2 (18.18%) Information Systems Officer
2 2 (18.18%) IT Manager
2 2 (18.18%) IT Services Manager
2 2 (18.18%) Service Manager
2 2 (18.18%) Team Leader
3 1 (9.09%) Business Analyst
3 1 (9.09%) Business Support Analyst
3 1 (9.09%) Business Systems Analyst
3 1 (9.09%) Information Analyst
3 1 (9.09%) MI Analyst
3 1 (9.09%) Network Team Leader
3 1 (9.09%) Support Analyst
3 1 (9.09%) Systems Analyst
3 1 (9.09%) Systems Support
3 1 (9.09%) Systems Support Analyst
Libraries, Frameworks & Software Standards
1 3 (27.27%) .NET
1 3 (27.27%) ASP.NET
Miscellaneous
1 6 (54.55%) Management Information System
2 3 (27.27%) Data Structures
3 2 (18.18%) CMDB
3 2 (18.18%) Computer Science
4 1 (9.09%) Analytical Skills
4 1 (9.09%) Data Centre
4 1 (9.09%) Driving Licence
4 1 (9.09%) Enterprise Software
4 1 (9.09%) Online Games
4 1 (9.09%) PMI
4 1 (9.09%) Self-Motivation
Operating Systems
1 2 (18.18%) Windows
1 2 (18.18%) Windows Server 2008
2 1 (9.09%) Windows Server
2 1 (9.09%) Windows Server 2003
2 1 (9.09%) Windows Server 2012
2 1 (9.09%) Windows XP
Processes & Methodologies
1 7 (63.64%) ITIL
2 6 (54.55%) Information Security
3 5 (45.45%) Project Management
4 3 (27.27%) Coaching
5 2 (18.18%) Business Continuity
5 2 (18.18%) Business Continuity Planning
5 2 (18.18%) Change Management
5 2 (18.18%) Incident Management
5 2 (18.18%) IT Strategy
5 2 (18.18%) ITSM
5 2 (18.18%) Problem-Solving
5 2 (18.18%) Service Delivery
5 2 (18.18%) Service Management
6 1 (9.09%) Continuous Improvement
6 1 (9.09%) Mathematics
6 1 (9.09%) Matrix Management
6 1 (9.09%) Network Management
6 1 (9.09%) Portfolio Management
6 1 (9.09%) Problem Management
6 1 (9.09%) Statistics
Programming Languages
1 2 (18.18%) SQL
Qualifications
1 1 (9.09%) CCIE
1 1 (9.09%) CCNP
1 1 (9.09%) Cisco Certification
1 1 (9.09%) ITIL Certification
1 1 (9.09%) PMI Certification
Quality Assurance & Compliance
1 1 (9.09%) Data Quality
1 1 (9.09%) GAMP
1 1 (9.09%) GDPR
1 1 (9.09%) GxP
1 1 (9.09%) ISAE 3402
1 1 (9.09%) PMO
System Software
1 1 (9.09%) Active Directory
Systems Management
1 1 (9.09%) MOM
1 1 (9.09%) Nagios
Vendors
1 2 (18.18%) ServiceNow
2 1 (9.09%) Cisco
2 1 (9.09%) Dynatrace
2 1 (9.09%) Microsoft
2 1 (9.09%) New Relic
2 1 (9.09%) Remedy
2 1 (9.09%) SAP
2 1 (9.09%) SolarWinds