SLA Jobs in Liverpool

Service Level Agreement (SLA)
Merseyside > Liverpool

The following table provides summary statistics for permanent job vacancies advertised in Liverpool with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 25 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 57 63 51
Rank change year-on-year +6 -12 -7
Permanent jobs citing SLA 31 31 40
As % of all permanent jobs advertised in Liverpool 2.90% 3.29% 4.18%
As % of the Quality Assurance & Compliance category 17.03% 17.61% 23.53%
Number of salaries quoted 29 24 32
10th Percentile £20,750 £28,100 £19,750
25th Percentile £25,000 £37,500 £22,688
Median annual salary (50th Percentile) £35,000 £42,500 £40,000
Median % change year-on-year -17.65% +6.25% +59.36%
75th Percentile £67,500 £48,750 £55,625
90th Percentile £70,000 - £70,000
Merseyside median annual salary £35,000 £42,500 £40,000
% change year-on-year -17.65% +6.25% +56.86%

All Quality Assurance and Compliance Skills
Liverpool

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Liverpool with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 182 176 170
As % of all permanent jobs advertised in Liverpool 17.04% 18.66% 17.76%
Number of salaries quoted 116 67 102
10th Percentile £25,750 £26,250 £22,879
25th Percentile £32,500 £36,750 £31,250
Median annual salary (50th Percentile) £50,000 £43,750 £40,000
Median % change year-on-year +14.29% +9.38% +6.67%
75th Percentile £85,000 £48,750 £60,000
90th Percentile £90,000 £53,750 £68,750
Merseyside median annual salary £50,000 £43,750 £43,000
% change year-on-year +14.29% +1.74% +14.67%

SLA
Job Vacancy Trend in Liverpool

Job postings citing SLA as a proportion of all IT jobs advertised in Liverpool.

Job vacancy trend for SLA in Liverpool

SLA
Salary Trend in Liverpool

3-month moving average salary quoted in jobs citing SLA in Liverpool.

Salary trend for SLA in Liverpool

SLA
Salary Histogram in Liverpool

Salary distribution for jobs citing SLA in Liverpool over the 6 months to 25 April 2024.

Salary histogram for SLA in Liverpool

SLA
Co-occurring Skills and Capabilities in Liverpool by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.23%) Microsoft Exchange
1 1 (3.23%) SharePoint
Applications
1 2 (6.45%) Microsoft Office
2 1 (3.23%) Microsoft Excel
Cloud Services
1 7 (22.58%) Microsoft 365
2 6 (19.35%) Azure
3 5 (16.13%) IaaS
3 5 (16.13%) PaaS
4 1 (3.23%) Entra ID
4 1 (3.23%) OneDrive
4 1 (3.23%) Power Automate
4 1 (3.23%) Power Platform
Communications & Networking
1 5 (16.13%) DHCP
1 5 (16.13%) DNS
1 5 (16.13%) Firewall
1 5 (16.13%) Internet
1 5 (16.13%) LAN
1 5 (16.13%) SD-WAN
1 5 (16.13%) SSL
1 5 (16.13%) VPN
1 5 (16.13%) WAN
1 5 (16.13%) Wi-Fi
Database & Business Intelligence
1 5 (16.13%) Azure SQL Database
2 1 (3.23%) Power BI
General
1 11 (35.48%) Social Skills
2 8 (25.81%) Finance
3 2 (6.45%) Analytical Skills
3 2 (6.45%) Organisational Skills
4 1 (3.23%) Inclusion and Diversity
4 1 (3.23%) Law
4 1 (3.23%) Legal
4 1 (3.23%) Public Sector
4 1 (3.23%) Retail
Job Titles
1 10 (32.26%) Lead
2 8 (25.81%) Analyst
3 7 (22.58%) Service Analyst
4 6 (19.35%) Service Desk Analyst
4 6 (19.35%) Team Leader
5 5 (16.13%) Help Desk Team Lead
6 4 (12.90%) Field Support Technician
6 4 (12.90%) Support Technician
7 3 (9.68%) Platform Manager
8 2 (6.45%) Service Delivery Manager
8 2 (6.45%) Service Desk Manager
8 2 (6.45%) Service Manager
9 1 (3.23%) Change Manager
9 1 (3.23%) Coordinator
9 1 (3.23%) Infrastructure Engineer
9 1 (3.23%) Infrastructure Team Leader
9 1 (3.23%) Operations Team Leader
9 1 (3.23%) Performance Analyst
9 1 (3.23%) Project Coordinator
9 1 (3.23%) Risk Analyst
Miscellaneous
1 4 (12.90%) Driving Licence
2 3 (9.68%) Product Ownership
3 1 (3.23%) Management Information System
3 1 (3.23%) Renewable Energy
Operating Systems
1 4 (12.90%) Android
1 4 (12.90%) Apple iOS
2 1 (3.23%) Windows
2 1 (3.23%) Windows 10
2 1 (3.23%) Windows Server
2 1 (3.23%) Windows Server 2012
Processes & Methodologies
1 15 (48.39%) Customer Service
2 7 (22.58%) DevOps
2 7 (22.58%) Incident Management
2 7 (22.58%) Problem-Solving
3 6 (19.35%) Continuous Improvement
3 6 (19.35%) Infrastructure Engineering
3 6 (19.35%) Line Management
3 6 (19.35%) Resource Allocation
4 5 (16.13%) Change Management
4 5 (16.13%) Cost Management
4 5 (16.13%) Infrastructure as Code
4 5 (16.13%) ITIL
4 5 (16.13%) Migration
4 5 (16.13%) Performance Management
4 5 (16.13%) Release Management
4 5 (16.13%) Service-Level Objective
4 5 (16.13%) Technology Transformation
5 4 (12.90%) Coaching
5 4 (12.90%) Mentoring
6 3 (9.68%) Service Delivery
Programming Languages
1 5 (16.13%) SQL
Qualifications
1 6 (19.35%) Degree
2 5 (16.13%) DBS Check
Quality Assurance & Compliance
1 1 (3.23%) QA
System Software
1 1 (3.23%) Active Directory
1 1 (3.23%) Hyper-V
1 1 (3.23%) Virtual Machines
Systems Management
1 5 (16.13%) Terraform
2 1 (3.23%) Microsoft Intune
Vendors
1 9 (29.03%) Microsoft
2 7 (22.58%) ServiceNow
3 4 (12.90%) Sun
4 1 (3.23%) Salesforce
4 1 (3.23%) Veeam