Period
to 18 June 2018

The following table provides summary statistics for permanent job vacancies advertised in Liverpool with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 18 June 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Merseyside > Liverpool
6 months to
18 Jun 2018
Same period 2017 Same period 2016
Rank 60 67 45
Rank change year-on-year +7 -22 +9
Permanent jobs citing SLA 10 16 35
As % of all permanent IT jobs advertised in Liverpool 1.47% 2.07% 4.49%
As % of the Quality Assurance & Compliance category 10.31% 19.51% 38.89%
Number of salaries quoted 8 11 10
Liverpool median annual salary £31,888 £28,000 £25,250
Median salary % change year-on-year +13.89% +10.89% -22.31%
10th Percentile £27,312 £19,750 £21,775
90th Percentile £59,750 £85,000 £31,400
Merseyside median annual salary £30,000 £28,500 £27,000
% change year-on-year +5.26% +5.56% -16.92%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Liverpool with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Liverpool
Permanent vacancies with a requirement for quality assurance or compliance skills 97 82 90
As % of all permanent IT jobs advertised in Liverpool 14.26% 10.62% 11.54%
Number of salaries quoted 86 52 56
Liverpool median annual salary £40,000 £33,000 £36,250
Median salary % change year-on-year +21.21% -8.97% +0.69%
10th Percentile £26,250 £26,250 £23,000
90th Percentile £76,250 £55,750 £56,375
Merseyside median annual salary £41,000 £35,000 £37,500
% change year-on-year +17.14% -6.67% -6.25%

SLA
Job Vacancy Trend in Liverpool

Job postings citing SLA as a percentage of all IT jobs advertised in Liverpool.

Job vacancy trend for SLA in Liverpool

SLA
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Liverpool.

Salary trend for SLA in Liverpool

SLA
Salary Histogram in Liverpool

The salary distribution of IT jobs citing SLA in Liverpool over the 6 months to 18 June 2018.

Salary histogram for SLA in Liverpool

For the 6 months to 18 June 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Liverpool region with a requirement for SLA.

1 6 (60.00%) ITIL
2 5 (50.00%) Information Security
3 4 (40.00%) Project Management
3 4 (40.00%) Windows
3 4 (40.00%) Active Directory
3 4 (40.00%) Problem-Solving
4 3 (30.00%) Coaching
4 3 (30.00%) Driving Licence
4 3 (30.00%) Microsoft
4 3 (30.00%) Management Information System
5 2 (20.00%) Wireless
5 2 (20.00%) BCP
5 2 (20.00%) ITSM
5 2 (20.00%) Legal
5 2 (20.00%) Disaster Recovery
5 2 (20.00%) Retail
5 2 (20.00%) Computer Science
5 2 (20.00%) CMDB
5 2 (20.00%) SCCM
5 2 (20.00%) Windows Server 2003
5 2 (20.00%) ITIL Certification
5 2 (20.00%) Windows XP
5 2 (20.00%) Cisco
5 2 (20.00%) .NET
5 2 (20.00%) SQL Server
5 2 (20.00%) Microsoft Office
5 2 (20.00%) SAP
5 2 (20.00%) ASP.NET
5 2 (20.00%) Data Structures
5 2 (20.00%) ServiceNow

SLA
Co-occurring IT Skills in Liverpool by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (10.00%) Exchange Server 2010
1 1 (10.00%) MS Exchange
1 1 (10.00%) Skype for Business
Applications
1 2 (20.00%) Microsoft Office
Cloud Services
1 2 (20.00%) Microsoft Azure
1 2 (20.00%) Office 365
Communications & Networking
1 2 (20.00%) Cisco Wireless
1 2 (20.00%) Wireless
2 1 (10.00%) Cisco Firepower
2 1 (10.00%) Cisco IOS
2 1 (10.00%) Cisco ISE
2 1 (10.00%) DNS
2 1 (10.00%) Firewall
2 1 (10.00%) LAN
2 1 (10.00%) MPLS
2 1 (10.00%) Network Security
2 1 (10.00%) Skype
2 1 (10.00%) WAN
Database & Business Intelligence
1 2 (20.00%) SQL Server
1 2 (20.00%) SQL Server 2008
General
1 2 (20.00%) Legal
1 2 (20.00%) Retail
2 1 (10.00%) Banking
2 1 (10.00%) Finance
2 1 (10.00%) Games
2 1 (10.00%) Manufacturing
2 1 (10.00%) Pharmaceutical
2 1 (10.00%) Publishing
Job Titles
1 3 (30.00%) Analyst
2 2 (20.00%) Business Support Analyst
2 2 (20.00%) Business Systems Analyst
2 2 (20.00%) IT Manager
2 2 (20.00%) IT Services Manager
2 2 (20.00%) Service Manager
2 2 (20.00%) Support Analyst
2 2 (20.00%) Systems Analyst
2 2 (20.00%) Systems Support
2 2 (20.00%) Systems Support Analyst
3 1 (10.00%) 3rd Line Support
3 1 (10.00%) Business Analyst
3 1 (10.00%) Infrastructure Engineer
3 1 (10.00%) Infrastructure Manager
3 1 (10.00%) Infrastructure Support Engineer
3 1 (10.00%) Network Team Leader
3 1 (10.00%) Server Engineer
3 1 (10.00%) Support Engineer
3 1 (10.00%) Team Leader
3 1 (10.00%) Windows Server Engineer
Libraries, Frameworks & Software Standards
1 2 (20.00%) .NET
1 2 (20.00%) ASP.NET
Miscellaneous
1 3 (30.00%) Driving Licence
1 3 (30.00%) Management Information System
2 2 (20.00%) CMDB
2 2 (20.00%) Computer Science
2 2 (20.00%) Data Structures
2 2 (20.00%) Self-Motivation
3 1 (10.00%) Data Centre
3 1 (10.00%) Enterprise Software
3 1 (10.00%) Online Games
3 1 (10.00%) PMI
Operating Systems
1 4 (40.00%) Windows
2 2 (20.00%) Windows Server
2 2 (20.00%) Windows Server 2003
2 2 (20.00%) Windows Server 2008
2 2 (20.00%) Windows XP
Processes & Methodologies
1 6 (60.00%) ITIL
2 5 (50.00%) Information Security
3 4 (40.00%) Problem-Solving
3 4 (40.00%) Project Management
4 3 (30.00%) Coaching
5 2 (20.00%) BCP
5 2 (20.00%) Business Continuity
5 2 (20.00%) Business Continuity Planning
5 2 (20.00%) Continuous Improvement
5 2 (20.00%) Disaster Recovery
5 2 (20.00%) ITSM
5 2 (20.00%) Programme Delivery
5 2 (20.00%) Regulatory Compliance
5 2 (20.00%) Tech Ops
6 1 (10.00%) Change Management
6 1 (10.00%) Mentoring
6 1 (10.00%) Network Management
6 1 (10.00%) PRINCE2
6 1 (10.00%) Service Delivery
6 1 (10.00%) Service Management
Programming Languages
1 1 (10.00%) SQL
Qualifications
1 2 (20.00%) ITIL Certification
2 1 (10.00%) CCIE
2 1 (10.00%) CCNP
2 1 (10.00%) Cisco Certification
2 1 (10.00%) Microsoft Certification
2 1 (10.00%) PMI Certification
2 1 (10.00%) Security Cleared
Quality Assurance & Compliance
1 1 (10.00%) GAMP
1 1 (10.00%) GDPR
1 1 (10.00%) GxP
1 1 (10.00%) ISAE 3402
1 1 (10.00%) PMO
System Software
1 4 (40.00%) Active Directory
2 1 (10.00%) Hyper-V
2 1 (10.00%) XenApp
2 1 (10.00%) XenDesktop
Systems Management
1 2 (20.00%) SCCM
2 1 (10.00%) MOM
2 1 (10.00%) Nagios
2 1 (10.00%) SCOM
2 1 (10.00%) SCVMM
Vendors
1 3 (30.00%) Microsoft
2 2 (20.00%) Cisco
2 2 (20.00%) SAP
2 2 (20.00%) ServiceNow
3 1 (10.00%) Citrix
3 1 (10.00%) Dynatrace
3 1 (10.00%) New Relic
3 1 (10.00%) SolarWinds