The following table provides summary statistics for permanent job vacancies advertised in Liverpool with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 3 months to 28 March 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Merseyside / Liverpool
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 39 32 43
Rank change year-on-year -7 +11  
Permanent jobs citing SLA 12 24 12
As % of all permanent IT jobs advertised in Liverpool 2.97% 6.14% 2.75%
As % of the Quality Assurance & Compliance category 24.00% 45.28% 25.00%
Number of salaries quoted 8 9 10
Median salary £29,500 £24,000 £32,500
Median salary % change year-on-year +22.91% -26.15%  
90% offered a salary of more than £24,950 £22,700 £20,000
10% offered a salary of more than £85,000 £27,200 £34,000
UK excluding London median salary £32,500 £35,000 £35,000
% change year-on-year -7.14% -  

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Liverpool with a requirement for quality assurance and compliance skills.

Quality Assurance & Compliance Skills
Liverpool
Permanent job vacancies with a requirement for quality assurance and compliance skills 50 53 48
As % of all permanent IT job vacancies advertised in Liverpool 12.38% 13.55% 11.01%
Number of salaries quoted 34 35 44
Median salary £33,000 £33,750 £35,000
Median salary % change year-on-year -2.22% -3.57%  
90% offered a salary of more than £27,500 £23,000 £26,000
10% offered a salary of more than £52,500 £42,500 £50,000
UK excluding London median salary £42,500 £44,000 £42,500
% change year-on-year -3.40% +3.52%  

SLA
Job Vacancy Trend in Liverpool

The job posting trend of jobs advertised in Liverpool citing SLA as a proportion of all permanent or contract IT jobs with a match in the Quality Assurance & Compliance category.

Job vacancy trend for SLA in Liverpool

SLA
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Liverpool.

Salary trend for SLA in Liverpool

SLA
Salary Histogram in Liverpool

The salary distribution of IT jobs citing SLA in Liverpool over the 3 months to 28 March 2017.

Salary histogram for SLA in Liverpool

For the 6 months to 28 March 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Liverpool region with a requirement for SLA.

1 17 (65.38%) ITIL
2 12 (46.15%) Windows
3 8 (30.77%) Windows Server
4 7 (26.92%) Root Cause Analysis
4 7 (26.92%) Incident Management
4 7 (26.92%) Service Delivery
4 7 (26.92%) MS Exchange
4 7 (26.92%) Active Directory
5 6 (23.08%) Remedy
5 6 (23.08%) CRM
5 6 (23.08%) SharePoint
5 6 (23.08%) Service Management
5 6 (23.08%) SC Cleared
5 6 (23.08%) Security Cleared
5 6 (23.08%) Enterprise Software
5 6 (23.08%) Skype for Business
6 5 (19.23%) Exchange Server 2010
6 5 (19.23%) ITIL V3
6 5 (19.23%) Data Quality
6 5 (19.23%) Time Management
6 5 (19.23%) Exchange Server 2013
6 5 (19.23%) Performance Monitoring
6 5 (19.23%) Problem Management
6 5 (19.23%) MS Excel
6 5 (19.23%) Cisco
7 4 (15.38%) Microsoft
7 4 (15.38%) Supplier Management
7 4 (15.38%) ITIL Foundation Certificate
7 4 (15.38%) SharePoint 2013
8 3 (11.54%) Customer Requirements

SLA
Co-occurring IT Skills in Liverpool by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (26.92%) MS Exchange
2 6 (23.08%) SharePoint
2 6 (23.08%) Skype for Business
3 5 (19.23%) Exchange Server 2010
3 5 (19.23%) Exchange Server 2013
4 4 (15.38%) SharePoint 2013
5 2 (7.69%) GroupWise
Applications
1 5 (19.23%) MS Excel
2 3 (11.54%) MS Office
3 1 (3.85%) MS PowerPoint
3 1 (3.85%) MS Visio
Cloud Services
1 1 (3.85%) Office 365
Communications & Networking
1 3 (11.54%) Firewall
1 3 (11.54%) NAS
1 3 (11.54%) VLAN
1 3 (11.54%) VPN
2 1 (3.85%) SAN
2 1 (3.85%) VoIP
Database & Business Intelligence
1 1 (3.85%) SQL Server
1 1 (3.85%) SQL Server 2008
1 1 (3.85%) SQL Server 2014
1 1 (3.85%) SQL Server Analysis Services
1 1 (3.85%) SQL Server Integration Services
1 1 (3.85%) SQL Server Reporting Services
General
1 1 (3.85%) Finance
1 1 (3.85%) Law
1 1 (3.85%) Legal
1 1 (3.85%) Telecoms
Job Titles
1 12 (46.15%) Analyst
2 11 (42.31%) Service Analyst
3 9 (34.62%) Service Desk Analyst
4 4 (15.38%) Team Leader
5 3 (11.54%) ITIL Service Analyst
5 3 (11.54%) ITIL Service Desk Analyst
5 3 (11.54%) Support Analyst
5 3 (11.54%) Support Team Leader
6 2 (7.69%) Architect
6 2 (7.69%) Help Desk Analyst
6 2 (7.69%) Help Desk Support
6 2 (7.69%) Help Desk Support Analyst
6 2 (7.69%) Knowledge Analyst
6 2 (7.69%) Service Desk Support
6 2 (7.69%) Service Desk Support Analyst
6 2 (7.69%) Services Delivery Analyst
6 2 (7.69%) Solutions Architect
6 2 (7.69%) Web Architect
7 1 (3.85%) Network Engineer
7 1 (3.85%) Systems Engineer
Libraries, Frameworks & Software Standards
1 1 (3.85%) Middleware
Miscellaneous
1 6 (23.08%) Enterprise Software
2 3 (11.54%) Management Information System
3 2 (7.69%) Analytical Skills
4 1 (3.85%) Computer Science
4 1 (3.85%) Data Centre
4 1 (3.85%) iPad
Operating Systems
1 12 (46.15%) Windows
2 8 (30.77%) Windows Server
3 3 (11.54%) Windows Server 2012
Processes & Methodologies
1 17 (65.38%) ITIL
2 7 (26.92%) Incident Management
2 7 (26.92%) Root Cause Analysis
2 7 (26.92%) Service Delivery
3 6 (23.08%) CRM
3 6 (23.08%) Service Management
4 5 (19.23%) ITIL V3
4 5 (19.23%) Performance Monitoring
4 5 (19.23%) Problem Management
4 5 (19.23%) Time Management
5 4 (15.38%) Supplier Management
6 3 (11.54%) Agile Software Development
6 3 (11.54%) Configuration Management
6 3 (11.54%) Customer Requirements
6 3 (11.54%) Disaster Recovery
6 3 (11.54%) Performance Management
6 3 (11.54%) Project Management
7 2 (7.69%) Change Management
7 2 (7.69%) SEO
7 2 (7.69%) Wireframes
Programming Languages
1 2 (7.69%) C#
2 1 (3.85%) PowerShell
2 1 (3.85%) SQL
2 1 (3.85%) T-SQL
Qualifications
1 6 (23.08%) SC Cleared
1 6 (23.08%) Security Cleared
2 4 (15.38%) ITIL Foundation Certificate
3 3 (11.54%) BPSS Clearance
4 1 (3.85%) CCNA
4 1 (3.85%) CCNP
4 1 (3.85%) CCVP
4 1 (3.85%) Cisco Certification
4 1 (3.85%) ITIL Certification
Quality Assurance & Compliance
1 5 (19.23%) Data Quality
System Software
1 7 (26.92%) Active Directory
2 3 (11.54%) Hyper-V
3 2 (7.69%) NDS
3 2 (7.69%) NetIQ eDirectory
4 1 (3.85%) VMware Infrastructure
4 1 (3.85%) vSphere
4 1 (3.85%) XenApp
Systems Management
1 2 (7.69%) Systems Management Server (SMS)
2 1 (3.85%) Cisco UCCE
2 1 (3.85%) Cisco UCCX
2 1 (3.85%) Microsoft Clustering
2 1 (3.85%) SCCM
Vendors
1 6 (23.08%) Remedy
2 5 (19.23%) Cisco
3 4 (15.38%) Microsoft
4 3 (11.54%) EMC
4 3 (11.54%) HP
4 3 (11.54%) Meraki
5 2 (7.69%) Citrix
5 2 (7.69%) ServiceNow
5 2 (7.69%) VMware
6 1 (3.85%) Alcatel-Lucent
6 1 (3.85%) CheckPoint
6 1 (3.85%) Ciena
6 1 (3.85%) F5
6 1 (3.85%) Fortinet
6 1 (3.85%) Huawei
6 1 (3.85%) Nokia
6 1 (3.85%) Tellabs
6 1 (3.85%) Veritas
Liverpool
Robert Walters UK
Salary: £25000 - £39000 per annum + Additional Benefits
Posted: 22 days ago