The median contractor rate for a 1st Line Support Analyst was £143 per day in advertised job vacancies in London during the 3 months to 30 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

First Line Support Analyst
England / London
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 388 407 398
Rank change year-on-year +19 -9  
Contract jobs requiring a 1st Line Support Analyst 12 27 22
As % of all contract IT jobs advertised in London 0.061% 0.12% 0.10%
As % of the Job Titles category 0.064% 0.13% 0.11%
Number of daily rates quoted 10 9 20
Median daily rate £143 £135 £135
Median daily rate % change year-on-year +5.55% -  
90% offered a daily rate of more than £108 £116 £100
10% offered a daily rate of more than £177 £153 £175
UK excluding London median daily rate £120 £105 £135
% change year-on-year +14.28% -22.22%  
Number of hourly rates quoted 1 12 1
Median hourly rate £14.75 £15.00 £12.50
Median hourly rate % change year-on-year -1.66% +20.00%  
UK excluding London median hourly rate £13.00 £13.50 £12.50
% change year-on-year -3.70% +8.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
London
Contract job vacancies with a job title containing a recognized job role 18684 21436 20340
As % of all contract IT job vacancies advertised in London 94.82% 95.00% 94.95%
Number of daily rates quoted 13292 15400 14048
Median daily rate £475 £450 £450
Median daily rate % change year-on-year +5.55% -  
90% offered a daily rate of more than £305 £300 £275
10% offered a daily rate of more than £650 £625 £600
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 237 285 370
Median hourly rate £22.00 £17.00 £19.00
Median hourly rate % change year-on-year +29.41% -10.52%  
90% offered a hourly rate of more than £13.70 £11.50 £12.50
10% offered a hourly rate of more than £55.00 £43.57 £55.00
UK excluding London median hourly rate £17.50 £19.00 £17.00
% change year-on-year -7.89% +11.76%  

1st Line Support Analyst
Job Vacancy Trend in London

The job posting trend of jobs advertised in London that featured 1st Line Support Analyst in the job title.

Job vacancy trend for 1st Line Support Analyst in London

1st Line Support Analyst
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 1st Line Support Analyst in London.

Contractor daily rate trend for 1st Line Support Analyst in London

1st Line Support Analyst
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 1st Line Support Analyst in London.

Contractor hourly rate trend for 1st Line Support Analyst in London

1st Line Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support Analyst within the London region over the 3 months to 30 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Kingston Upon Thames - 2 £123 -
City of London +11 1 £175 +17.64% 1
1st Line Support Analyst
England

1st Line Support Analyst Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 30 March 2017, 1st Line Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring 1st Line Support Analyst in the job title.

1 33 (75.00%) Windows
2 26 (59.09%) Active Directory
3 25 (56.82%) MS Office
4 21 (47.73%) Microsoft
5 15 (34.09%) Law
5 15 (34.09%) Windows 7
6 14 (31.82%) MS Excel
7 9 (20.45%) ITIL
8 8 (18.18%) Citrix
8 8 (18.18%) Legal
9 6 (13.64%) Windows 10
9 6 (13.64%) Blackberry
10 5 (11.36%) Windows XP
10 5 (11.36%) MOS
10 5 (11.36%) Remote Desktop
10 5 (11.36%) iPhone
11 4 (9.09%) Degree
11 4 (9.09%) SLA
11 4 (9.09%) Cisco
12 3 (6.82%) HP
12 3 (6.82%) Thin Client
12 3 (6.82%) Service Management
12 3 (6.82%) Finance
12 3 (6.82%) Problem Management
12 3 (6.82%) Windows Server
12 3 (6.82%) Fat Client
13 2 (4.55%) Windows 8
13 2 (4.55%) ServiceNow
13 2 (4.55%) Analytical Skills
13 2 (4.55%) Skype for Business

1st Line Support Analyst Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (4.55%) Exchange Server 2007
1 2 (4.55%) Exchange Server 2010
1 2 (4.55%) MS Exchange
1 2 (4.55%) Skype for Business
2 1 (2.27%) IBM Notes
2 1 (2.27%) SharePoint
Applications
1 25 (56.82%) MS Office
2 14 (31.82%) MS Excel
3 1 (2.27%) MS PowerPoint
Business Applications
1 1 (2.27%) Dynamics NAV
Cloud Services
1 1 (2.27%) Google Drive
Communications & Networking
1 5 (11.36%) Remote Desktop
2 2 (4.55%) VPN
3 1 (2.27%) LAN
3 1 (2.27%) VoIP
3 1 (2.27%) WAN
3 1 (2.27%) Wireless
Development Applications
1 1 (2.27%) JIRA
General
1 15 (34.09%) Law
2 8 (18.18%) Legal
3 3 (6.82%) Finance
4 1 (2.27%) Banking
Miscellaneous
1 6 (13.64%) Blackberry
2 5 (11.36%) iPhone
3 3 (6.82%) Fat Client
3 3 (6.82%) Thin Client
4 2 (4.55%) Analytical Skills
4 2 (4.55%) Smartphone
5 1 (2.27%) EPoS
5 1 (2.27%) NHS
5 1 (2.27%) Video Conferencing
Operating Systems
1 33 (75.00%) Windows
2 15 (34.09%) Windows 7
3 6 (13.64%) Windows 10
4 5 (11.36%) Windows XP
5 3 (6.82%) Windows Server
6 2 (4.55%) Windows 8
7 1 (2.27%) Android
7 1 (2.27%) Apple iOS
7 1 (2.27%) Windows 2000
7 1 (2.27%) Windows Server 2008
Processes & Methodologies
1 9 (20.45%) ITIL
2 3 (6.82%) Problem Management
2 3 (6.82%) Service Management
3 2 (4.55%) Asset Management
4 1 (2.27%) Incident Management
4 1 (2.27%) ITIL V3
4 1 (2.27%) Software Licensing
4 1 (2.27%) Ticket Management
4 1 (2.27%) Time Management
Qualifications
1 5 (11.36%) MOS
2 4 (9.09%) Degree
3 2 (4.55%) ITIL Certification
4 1 (2.27%) A+ Certification
4 1 (2.27%) BPSS Clearance
4 1 (2.27%) CTC Cleared
4 1 (2.27%) DV Cleared
4 1 (2.27%) MCTS
4 1 (2.27%) Microsoft Certification
4 1 (2.27%) SC Cleared
4 1 (2.27%) Security Cleared
Quality Assurance & Compliance
1 4 (9.09%) SLA
2 1 (2.27%) Disclosure Scotland
System Software
1 26 (59.09%) Active Directory
Vendors
1 21 (47.73%) Microsoft
2 8 (18.18%) Citrix
3 4 (9.09%) Cisco
4 3 (6.82%) HP
5 2 (4.55%) ServiceNow
6 1 (2.27%) Apple
6 1 (2.27%) Belkin
6 1 (2.27%) Compaq
6 1 (2.27%) Dell
6 1 (2.27%) Google
6 1 (2.27%) IBM
6 1 (2.27%) Intel
6 1 (2.27%) Lotus
6 1 (2.27%) NETGEAR
6 1 (2.27%) Remedy
6 1 (2.27%) Sophos
6 1 (2.27%) Veritas