2nd Line Technical Support Contracts in London

Second Line Technical Support
England > London

The median Second Line Technical Support daily rate in London is £210, according to job vacancies posted in the 6 months leading up to 6 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

 6 months to
6 May 2025		 Same period 2024 Same period 2023
Rank 353 389 497
Rank change year-on-year +36 +108 +107
Contract jobs requiring a 2nd Line Technical Support 3 3 4
As % of all contract jobs advertised in London 0.024% 0.017% 0.015%
As % of the Job Titles category 0.026% 0.018% 0.016%
Number of daily rates quoted 1 3 1
10th Percentile - - -
25th Percentile £205 £198 £160
Median daily rate (50th Percentile) £210 £205 £180
Median % change year-on-year +2.44% +13.89% -10.56%
75th Percentile £215 £214 £200
90th Percentile - £215 -
England median daily rate £210 £190 £180
% change year-on-year +10.53% +5.56% -21.10%
Number of hourly rates quoted 1 0 0
Median hourly rate £24.00 - -
England median hourly rate £26.00 - £14.25
% change year-on-year - - -50.98%

All Contract IT Job Vacancies
London

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in London with a recognized job title 11,740 16,508 25,472
% of contract IT jobs with a recognized job title 93.37% 93.27% 95.24%
Number of daily rates quoted 8,054 11,936 18,450
10th Percentile £341 £325 £363
25th Percentile £430 £442 £463
Median daily rate (50th Percentile) £550 £550 £575
Median % change year-on-year - -4.35% -
75th Percentile £676 £675 £700
90th Percentile £800 £800 £800
England median daily rate £525 £525 £550
% change year-on-year - -4.55% +4.76%
Number of hourly rates quoted 145 336 290
10th Percentile £20.33 £16.01 £18.00
25th Percentile £24.00 £20.02 £22.53
Median hourly rate £34.65 £27.50 £35.25
Median % change year-on-year +26.00% -21.99% +0.71%
75th Percentile £50.75 £43.75 £61.50
90th Percentile £64.50 £65.00 £78.20
England median hourly rate £30.81 £36.50 £44.00
% change year-on-year -15.60% -17.05% +95.56%

2nd Line Technical Support
Job Vacancy Trend in London

Job postings that featured 2nd Line Technical Support in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for 2nd Line Technical Support in London

2nd Line Technical Support
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing 2nd Line Technical Support in London.

Daily rate trend for 2nd Line Technical Support in London

2nd Line Technical Support
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing 2nd Line Technical Support in London.

Hourly rate trend for 2nd Line Technical Support in London

2nd Line Technical Support Skill Set
Top 13 Co-occurring Skills and Capabilities in London

For the 6 months to 6 May 2025, 2nd Line Technical Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region featuring 2nd Line Technical Support in the job title.

1 2 (66.67%) Windows
1 2 (66.67%) Active Directory
1 2 (66.67%) Windows 10
1 2 (66.67%) Microsoft 365
2 1 (33.33%) Customer Experience
2 1 (33.33%) Customer Service
2 1 (33.33%) Microsoft Intune
2 1 (33.33%) Entra ID
2 1 (33.33%) Microsoft
2 1 (33.33%) ITIL
2 1 (33.33%) Problem Management
2 1 (33.33%) Service Management
2 1 (33.33%) Law

2nd Line Technical Support Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 2 (66.67%) Microsoft 365
2 1 (33.33%) Entra ID
General
1 1 (33.33%) Law
Operating Systems
1 2 (66.67%) Windows
1 2 (66.67%) Windows 10
Processes & Methodologies
1 1 (33.33%) Customer Experience
1 1 (33.33%) Customer Service
1 1 (33.33%) ITIL
1 1 (33.33%) Problem Management
1 1 (33.33%) Service Management
System Software
1 2 (66.67%) Active Directory
Systems Management
1 1 (33.33%) Microsoft Intune
Vendors
1 1 (33.33%) Microsoft
8 2nd Line Technical Support jobs in England