2nd Line Technical Support Contracts in London

Second Line Technical Support
England > London

The median Second Line Technical Support daily rate in London is £208 according to job vacancies posted during the 6 months to 19 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 389 495 600
Rank change year-on-year +106 +105 -135
Contract jobs requiring a 2nd Line Technical Support 2 4 4
As % of all contract jobs advertised in London 0.011% 0.015% 0.010%
As % of the Job Titles category 0.012% 0.015% 0.011%
Number of daily rates quoted 2 1 1
10th Percentile £198 - -
25th Percentile £199 £160 £196
Median daily rate (50th Percentile) £208 £180 £201
Median % change year-on-year +15.28% -10.56% +0.63%
75th Percentile £214 £200 £207
90th Percentile £215 - -
England median daily rate £175 £180 £210
% change year-on-year -2.78% -14.29% +5.00%

All Contract IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in London with a recognized job title 16,618 26,148 37,443
% of contract IT jobs with a recognized job title 93.14% 95.28% 95.33%
Number of daily rates quoted 12,014 18,877 27,349
10th Percentile £325 £363 £375
25th Percentile £441 £463 £469
Median daily rate (50th Percentile) £550 £575 £575
Median % change year-on-year -4.35% - +9.52%
75th Percentile £675 £700 £675
90th Percentile £788 £800 £775
England median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +10.53%
Number of hourly rates quoted 342 297 456
10th Percentile £16.00 £17.99 £16.50
25th Percentile £20.00 £22.50 £22.08
Median hourly rate £27.81 £35.00 £35.00
Median % change year-on-year -20.54% - +12.90%
75th Percentile £44.50 £60.00 £49.25
90th Percentile £64.95 £76.95 £67.50
England median hourly rate £35.00 £43.86 £22.40
% change year-on-year -20.20% +95.80% -0.09%

2nd Line Technical Support
Job Vacancy Trend in London

Job postings that featured 2nd Line Technical Support in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for 2nd Line Technical Support in London

2nd Line Technical Support
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing 2nd Line Technical Support in London.

Daily rate trend for 2nd Line Technical Support in London

2nd Line Technical Support
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing 2nd Line Technical Support in London.

Hourly rate trend for 2nd Line Technical Support in London

2nd Line Technical Support Skill Set
Top 21 Co-occurring Skills and Capabilities in London

For the 6 months to 19 April 2024, 2nd Line Technical Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region featuring 2nd Line Technical Support in the job title.

1 2 (100.00%) Microsoft Office
1 2 (100.00%) ITIL
1 2 (100.00%) Windows
1 2 (100.00%) Microsoft Excel
1 2 (100.00%) FTP
1 2 (100.00%) Microsoft
1 2 (100.00%) Active Directory
1 2 (100.00%) ITIL Certification
1 2 (100.00%) Internet
1 2 (100.00%) Multimedia
1 2 (100.00%) Microsoft 365
1 2 (100.00%) Software Distribution
1 2 (100.00%) Windows 10
1 2 (100.00%) Microsoft PowerPoint
1 2 (100.00%) Smartphone
1 2 (100.00%) Degree
1 2 (100.00%) Windows Server
1 2 (100.00%) Social Skills
1 2 (100.00%) Customer Service
1 2 (100.00%) SCCM
2 1 (50.00%) Legal

2nd Line Technical Support Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (100.00%) Microsoft Excel
1 2 (100.00%) Microsoft Office
1 2 (100.00%) Microsoft PowerPoint
Cloud Services
1 2 (100.00%) Microsoft 365
Communications & Networking
1 2 (100.00%) FTP
1 2 (100.00%) Internet
General
1 2 (100.00%) Multimedia
1 2 (100.00%) Social Skills
2 1 (50.00%) Legal
Miscellaneous
1 2 (100.00%) Smartphone
Operating Systems
1 2 (100.00%) Windows
1 2 (100.00%) Windows 10
1 2 (100.00%) Windows Server
Processes & Methodologies
1 2 (100.00%) Customer Service
1 2 (100.00%) ITIL
1 2 (100.00%) Software Distribution
Qualifications
1 2 (100.00%) Degree
1 2 (100.00%) ITIL Certification
System Software
1 2 (100.00%) Active Directory
Systems Management
1 2 (100.00%) SCCM
Vendors
1 2 (100.00%) Microsoft