Period
to 16 April 2021

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 16 April 2021 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ITIL
England > London
6 months to
16 Apr 2021
Same period 2020 Same period 2019
Rank 87 67 60
Rank change year-on-year -20 -7 +1
Contract jobs citing ITIL 645 822 1,756
As % of all contract jobs advertised in London 2.94% 3.42% 4.14%
As % of the Processes & Methodologies category 3.29% 3.88% 4.64%
Number of daily rates quoted 474 594 1,262
10th Percentile £243 £143 £158
25th Percentile £363 £253 £325
Median daily rate (50th Percentile) £475 £425 £463
Median % change year-on-year +11.76% -8.11% +8.82%
75th Percentile £575 £525 £569
90th Percentile £650 £593 £638
England median daily rate £432 £400 £425
% change year-on-year +8.00% -5.88% +6.25%
Number of hourly rates quoted 10 36 46
10th Percentile £12.50 £12.42 £12.76
25th Percentile £12.72 £12.44 £14.00
Median hourly rate £16.81 £19.00 £18.15
Median % change year-on-year -11.51% +4.68% -0.68%
75th Percentile £26.07 £24.56 £25.44
90th Percentile £29.30 £26.50 £27.25
England median hourly rate £18.50 £17.21 £17.25
% change year-on-year +7.53% -0.26% +11.29%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Contract vacancies with a requirement for process or methodology skills 19,632 21,181 37,852
As % of all contract IT jobs advertised in London 89.36% 88.11% 89.16%
Number of daily rates quoted 14,110 15,280 27,499
10th Percentile £350 £325 £325
25th Percentile £425 £413 £415
Median daily rate (50th Percentile) £525 £520 £513
Median % change year-on-year +0.96% +1.46% +2.50%
75th Percentile £619 £613 £600
90th Percentile £700 £700 £675
England median daily rate £490 £475 £475
% change year-on-year +3.16% - +2.70%
Number of hourly rates quoted 217 273 360
10th Percentile £16.25 £13.10 £12.50
25th Percentile £22.00 £18.50 £16.50
Median hourly rate £32.50 £26.44 £24.11
Median % change year-on-year +22.92% +9.66% +7.16%
75th Percentile £51.50 £47.83 £38.75
90th Percentile £66.50 £63.00 £51.09
England median hourly rate £25.50 £21.00 £22.50
% change year-on-year +21.43% -6.67% +4.65%

ITIL
Job Vacancy Trend in London

Job postings citing ITIL as a proportion of all IT jobs advertised in London.

Job vacancy trend for ITIL in London

ITIL
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing ITIL in London.

Daily rate trend for ITIL in London

ITIL
Daily Rate Histogram in London

Daily rate distribution for jobs citing ITIL in London over the 6 months to 16 April 2021.

Daily rate histogram for ITIL in London

ITIL
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing ITIL in London.

Hourly rate trend for ITIL in London

ITIL
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing ITIL in London over the 6 months to 16 April 2021.

Hourly rate histogram for ITIL in London

ITIL
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the London region over the 6 months to 16 April 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -4 96 £503 +23.31% 42
West London +16 24 £475 +69.64% 21
East London +3 14 £343 -11.73% 12
South London +17 11 £350 +7.69% 5
North London +4 1 £155 -13.89% 1
ITIL
England

For the 6 months to 16 April 2021, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region with a requirement for ITIL.

1 186 (28.84%) Agile Software Development
2 173 (26.82%) Finance
3 162 (25.12%) Microsoft
4 150 (23.26%) Windows
5 141 (21.86%) Service Management
6 113 (17.52%) Azure
7 112 (17.36%) Security Cleared
8 97 (15.04%) Change Management
9 95 (14.73%) SC Cleared
10 88 (13.64%) Microsoft 365
11 86 (13.33%) ITSM
12 84 (13.02%) Project Management
13 83 (12.87%) Active Directory
14 81 (12.56%) ITIL V3
15 77 (11.94%) Service Delivery
16 74 (11.47%) Service Design
17 73 (11.32%) Problem-Solving
18 72 (11.16%) Migration
18 72 (11.16%) Stakeholder Management
18 72 (11.16%) VMware
18 72 (11.16%) AWS
19 71 (11.01%) ITIL Certification
20 69 (10.70%) DevOps
21 68 (10.54%) PRINCE2
22 67 (10.39%) Windows Server
23 66 (10.23%) Degree
24 63 (9.77%) ServiceNow
24 63 (9.77%) SLA
25 62 (9.61%) Linux
26 58 (8.99%) Analytical Skills

ITIL
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 44 (6.82%) SharePoint
2 14 (2.17%) Confluence
3 9 (1.40%) MS Exchange
3 9 (1.40%) Skype for Business
4 8 (1.24%) ArcGIS
4 8 (1.24%) CMS
5 6 (0.93%) SharePoint 2010
6 4 (0.62%) SAS
6 4 (0.62%) Tomcat
6 4 (0.62%) WebLogic
7 3 (0.47%) Apache
7 3 (0.47%) Exchange Server 2010
7 3 (0.47%) IIS
7 3 (0.47%) Oracle SOA Suite
7 3 (0.47%) SugarCRM
8 2 (0.31%) OpenStack
9 1 (0.16%) Elasticsearch
9 1 (0.16%) Exchange Server 2013
9 1 (0.16%) nginx
9 1 (0.16%) SharePoint Server
Applications
1 55 (8.53%) Microsoft Office
2 19 (2.95%) Microsoft Excel
3 16 (2.48%) MS Visio
4 14 (2.17%) Microsoft Project
5 13 (2.02%) Microsoft PowerPoint
6 8 (1.24%) Photoshop
7 6 (0.93%) InfoPath
8 1 (0.16%) Chatbot
Business Applications
1 11 (1.71%) Remedy ITSM
2 5 (0.78%) Dynamics CRM
2 5 (0.78%) Oracle EBS
3 4 (0.62%) Dynamics AX
3 4 (0.62%) Unit4 Business World
4 2 (0.31%) Cerner Millennium
4 2 (0.31%) Oracle EBS R12
5 1 (0.16%) BusinessWorks
5 1 (0.16%) Dynamics NAV
5 1 (0.16%) Oracle Financials
5 1 (0.16%) Oracle Payables
5 1 (0.16%) RESILIA
5 1 (0.16%) Salesforce.com CRM
5 1 (0.16%) SAP HR
5 1 (0.16%) SAP S/4HANA
5 1 (0.16%) Sparx Enterprise Architect
Cloud Services
1 113 (17.52%) Azure
2 88 (13.64%) Microsoft 365
3 72 (11.16%) AWS
4 26 (4.03%) Power Platform
5 18 (2.79%) SaaS
6 14 (2.17%) Azure Active Directory
6 14 (2.17%) OneDrive
7 11 (1.71%) PowerApps
8 10 (1.55%) Cloud Computing
8 10 (1.55%) IaaS
9 9 (1.40%) GitHub
9 9 (1.40%) PaaS
10 8 (1.24%) GCP
11 7 (1.09%) Dynamics 365
11 7 (1.09%) Power Automate
12 6 (0.93%) Amazon EC2
12 6 (0.93%) Virtual Private Cloud
13 4 (0.62%) AWS CloudFormation
13 4 (0.62%) Azure ExpressRoute
13 4 (0.62%) Logic Apps
Communications & Networking
1 43 (6.67%) Firewall
2 31 (4.81%) WAN
3 26 (4.03%) LAN
4 23 (3.57%) DNS
5 22 (3.41%) SAN
6 19 (2.95%) NAS
7 17 (2.64%) DHCP
7 17 (2.64%) TCP/IP
8 15 (2.33%) Internet
8 15 (2.33%) VPN
9 13 (2.02%) VoIP
9 13 (2.02%) Wireless
10 11 (1.71%) Network Security
11 9 (1.40%) BGP
11 9 (1.40%) OSPF
12 8 (1.24%) FTP
13 7 (1.09%) EIGRP
13 7 (1.09%) IPv4
13 7 (1.09%) Skype
14 6 (0.93%) Cisco Nexus
Database & Business Intelligence
1 40 (6.20%) SQL Server
2 17 (2.64%) Data Warehouse
3 14 (2.17%) Power BI
4 12 (1.86%) DB2
5 8 (1.24%) NonStop SQL
6 7 (1.09%) GIS
7 6 (0.93%) SQL Server 2012
7 6 (0.93%) SQL Server 2014
7 6 (0.93%) SQL Server 2016
8 5 (0.78%) Relational Database
9 4 (0.62%) Big Data
9 4 (0.62%) Oracle Reports
10 3 (0.47%) Data Vault
10 3 (0.47%) MySQL
10 3 (0.47%) Neo4j
11 2 (0.31%) Data Mart
11 2 (0.31%) Oracle BI Publisher
11 2 (0.31%) Oracle Database
11 2 (0.31%) Oracle ODI
11 2 (0.31%) SQL Server Reporting Services
Development Applications
1 36 (5.58%) JIRA
2 16 (2.48%) Git (software)
3 10 (1.55%) Visual Studio
4 8 (1.24%) SQL Server Management Studio (SSMS)
4 8 (1.24%) Team Foundation Server
5 7 (1.09%) Jenkins
6 4 (0.62%) Atlassian Bamboo
6 4 (0.62%) Visual Studio Team System
7 3 (0.47%) Octopus Deploy
8 2 (0.31%) Artifactory
8 2 (0.31%) GitLab
8 2 (0.31%) MSI
8 2 (0.31%) RStudio
8 2 (0.31%) Sonatype Nexus
8 2 (0.31%) Toad
8 2 (0.31%) Visual Studio Code
9 1 (0.16%) CA Gen
9 1 (0.16%) IBM UrbanCode
9 1 (0.16%) InstallShield
9 1 (0.16%) Maven
General
1 173 (26.82%) Finance
2 58 (8.99%) Public Sector
3 52 (8.06%) Banking
4 29 (4.50%) Legal
5 28 (4.34%) Telecoms
6 18 (2.79%) Investment Banking
7 13 (2.02%) Law
8 9 (1.40%) Financial Institution
9 8 (1.24%) Back Office
9 8 (1.24%) Marketing
9 8 (1.24%) Police
10 7 (1.09%) Local Government
10 7 (1.09%) Manufacturing
10 7 (1.09%) Retail
11 6 (0.93%) Front Office
12 5 (0.78%) Billing
12 5 (0.78%) Publishing
13 3 (0.47%) Digital Economy
13 3 (0.47%) Electronics
13 3 (0.47%) Pharmaceutical
Job Titles
1 95 (14.73%) Analyst
2 72 (11.16%) Architect
3 63 (9.77%) Service Manager
4 49 (7.60%) Project Manager
5 38 (5.89%) Consultant
6 34 (5.27%) Delivery Manager
7 33 (5.12%) Administrator
8 24 (3.72%) Support Engineer
9 23 (3.57%) Service Analyst
9 23 (3.57%) Transition Manager
10 22 (3.41%) IT Manager
10 22 (3.41%) Service Transition Manager
11 21 (3.26%) Service Architect
12 20 (3.10%) Developer
12 20 (3.10%) Infrastructure Engineer
13 19 (2.95%) Systems Administrator
14 17 (2.64%) Service Delivery Manager
14 17 (2.64%) Solutions Architect
15 16 (2.48%) IT Analyst
15 16 (2.48%) Technical Manager
Libraries, Frameworks & Software Standards
1 12 (1.86%) Middleware
2 11 (1.71%) .NET
3 10 (1.55%) Web Services
4 9 (1.40%) AngularJS
5 8 (1.24%) HTML
5 8 (1.24%) Swing
5 8 (1.24%) YAML
6 7 (1.09%) CSS
6 7 (1.09%) JSON
6 7 (1.09%) LDAP
6 7 (1.09%) Twitter Bootstrap
7 6 (0.93%) Ajax
7 6 (0.93%) Node.js
8 5 (0.78%) Oracle Fusion
8 5 (0.78%) REST
8 5 (0.78%) SOAP
8 5 (0.78%) XML
9 4 (0.62%) 802.1X
10 3 (0.47%) JSP
11 2 (0.31%) .NET Core
Miscellaneous
1 58 (8.99%) Analytical Skills
2 34 (5.27%) Data Centre
3 28 (4.34%) Management Information System
4 23 (3.57%) CMDB
5 18 (2.79%) Self-Motivation
6 15 (2.33%) NHS
7 12 (1.86%) Clustering
7 12 (1.86%) iSeries
8 11 (1.71%) User Experience
9 10 (1.55%) Blackberry
10 9 (1.40%) Public Cloud
10 9 (1.40%) Replication
10 9 (1.40%) Virtual Team
11 8 (1.24%) Data Protection Act
12 6 (0.93%) AS400
12 6 (0.93%) Distributed Denial-of-Service
12 6 (0.93%) Enterprise Software
13 5 (0.78%) Equity Derivative
13 5 (0.78%) LPAR
13 5 (0.78%) Mobile App
Operating Systems
1 150 (23.26%) Windows
2 67 (10.39%) Windows Server
3 62 (9.61%) Linux
4 49 (7.60%) Windows 10
5 27 (4.19%) Windows Server 2012
6 26 (4.03%) Windows 7
7 25 (3.88%) Unix
7 25 (3.88%) Windows Server 2016
8 21 (3.26%) Red Hat Enterprise Linux
9 20 (3.10%) Windows Server 2019
10 17 (2.64%) Windows Server 2008
11 11 (1.71%) Apple iOS
12 9 (1.40%) Mac OS
13 5 (0.78%) AIX
14 3 (0.47%) Android
14 3 (0.47%) Solaris
15 2 (0.31%) CentOS
15 2 (0.31%) Mac OS X
15 2 (0.31%) VMS
15 2 (0.31%) Windows Server 2003
Processes & Methodologies
1 186 (28.84%) Agile Software Development
2 141 (21.86%) Service Management
3 97 (15.04%) Change Management
4 86 (13.33%) ITSM
5 84 (13.02%) Project Management
6 81 (12.56%) ITIL V3
7 77 (11.94%) Service Delivery
8 74 (11.47%) Service Design
9 73 (11.32%) Problem-Solving
10 72 (11.16%) Migration
10 72 (11.16%) Stakeholder Management
11 69 (10.70%) DevOps
12 68 (10.54%) PRINCE2
13 57 (8.84%) Project Delivery
14 48 (7.44%) Configuration Management
15 45 (6.98%) Problem Management
16 44 (6.82%) Incident Management
17 40 (6.20%) Scrum
18 37 (5.74%) Release Management
19 32 (4.96%) Business Case
Programming Languages
1 57 (8.84%) SQL
2 56 (8.68%) PowerShell
3 33 (5.12%) Python
4 24 (3.72%) Java
5 15 (2.33%) C
6 12 (1.86%) VB
7 10 (1.55%) COBOL
8 9 (1.40%) Perl
9 8 (1.24%) C#
10 7 (1.09%) Bash Shell
10 7 (1.09%) Shell Script
11 6 (0.93%) JavaScript
11 6 (0.93%) PL/SQL
12 4 (0.62%) T-SQL
13 3 (0.47%) VBScript
14 2 (0.31%) C++
14 2 (0.31%) Ruby
14 2 (0.31%) SAS Macro
15 1 (0.16%) Groovy
15 1 (0.16%) sed
Qualifications
1 112 (17.36%) Security Cleared
2 95 (14.73%) SC Cleared
3 71 (11.01%) ITIL Certification
4 66 (10.23%) Degree
5 33 (5.12%) Microsoft Certification
6 23 (3.57%) Cisco Certification
7 18 (2.79%) Computer Science Degree
8 16 (2.48%) DV Cleared
9 13 (2.02%) PMP
10 12 (1.86%) CISA
10 12 (1.86%) CISSP
10 12 (1.86%) MCSE
11 11 (1.71%) CISM
12 10 (1.55%) CCNA
12 10 (1.55%) PRINCE2 Practitioner
13 9 (1.40%) ITIL Foundation Certificate
13 9 (1.40%) MCSA
14 8 (1.24%) CCNP
14 8 (1.24%) PMI Certification
15 7 (1.09%) Citrix Certification
Quality Assurance & Compliance
1 63 (9.77%) SLA
2 34 (5.27%) ISO/IEC 27001
3 22 (3.41%) QA
4 19 (2.95%) GDPR
5 18 (2.79%) COBIT
6 16 (2.48%) NIST
6 16 (2.48%) PCI DSS
7 11 (1.71%) ISO/IEC 27005
8 10 (1.55%) ISO/IEC 20000
9 8 (1.24%) Data Quality
9 8 (1.24%) PMO
10 6 (0.93%) NIST 800
10 6 (0.93%) Sarbanes-Oxley
11 5 (0.78%) HMG Security Policy Framework
12 4 (0.62%) Government Security Classifications
13 3 (0.47%) GRC
13 3 (0.47%) ISO 22301
13 3 (0.47%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
13 3 (0.47%) RMADS
14 1 (0.16%) COSO
System Software
1 83 (12.87%) Active Directory
2 49 (7.60%) VMware Infrastructure
3 18 (2.79%) Hyper-V
4 12 (1.86%) vSphere
5 11 (1.71%) VMware NSX
6 8 (1.24%) VMware ESXi
7 7 (1.09%) Docker
7 7 (1.09%) Microsoft Virtual Server
7 7 (1.09%) Virtual Servers
8 6 (0.93%) PowerHA
8 6 (0.93%) Virtual Machines
9 5 (0.78%) Firmware
9 5 (0.78%) vCloud
9 5 (0.78%) XenApp
9 5 (0.78%) XenDesktop
10 3 (0.47%) Microsoft App-V
10 3 (0.47%) Oracle RAC
10 3 (0.47%) Terminal Server
10 3 (0.47%) Virtual Desktop
10 3 (0.47%) VMware Workstation
Systems Management
1 36 (5.58%) Ansible
2 30 (4.65%) SCCM
3 21 (3.26%) Puppet
4 15 (2.33%) Opscode Chef
5 10 (1.55%) Microsoft Intune
5 10 (1.55%) Terraform
6 9 (1.40%) SCOM
7 8 (1.24%) Kubernetes
8 7 (1.09%) BladeLogic
8 7 (1.09%) vCenter Server
9 5 (0.78%) PowerCLI
9 5 (0.78%) SCSM
9 5 (0.78%) vRealize
9 5 (0.78%) vRealize Orchestrator
10 4 (0.62%) Salt
11 3 (0.47%) Failover Clustering
11 3 (0.47%) Microsoft Clustering
11 3 (0.47%) NetBackup
12 2 (0.31%) McAfee ePO
12 2 (0.31%) Tivoli
Vendors
1 162 (25.12%) Microsoft
2 72 (11.16%) VMware
3 63 (9.77%) ServiceNow
4 44 (6.82%) Cisco
4 44 (6.82%) Oracle
5 28 (4.34%) Citrix
6 25 (3.88%) HP
7 21 (3.26%) Red Hat
8 18 (2.79%) IBM
9 17 (2.64%) Remedy
9 17 (2.64%) Salesforce.com
10 13 (2.02%) SolarWinds
11 12 (1.86%) Splunk
12 11 (1.71%) Snow
13 10 (1.55%) SAP
14 9 (1.40%) BMC
14 9 (1.40%) F5
15 8 (1.24%) Lumension
15 8 (1.24%) Sophos
15 8 (1.24%) Veritas