Period
to 21 September 2019

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 21 September 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England > London
6 months to
21 Sep 2019
Same period 2018 Same period 2017
Rank 61 63 60
Rank change year-on-year +2 -3 -25
Contract jobs citing ITIL 1,506 1,920 1,838
As % of all contract IT jobs advertised in London 3.91% 4.19% 4.14%
As % of the Processes & Methodologies category 4.44% 4.74% 4.70%
Number of daily rates quoted 985 1,290 1,238
London median daily rate £440 £450 £425
Median daily rate % change year-on-year -2.22% +5.88% -2.86%
10th Percentile £158 £150 £170
90th Percentile £604 £625 £607
England median daily rate £413 £406 £400
% change year-on-year +1.51% +1.59% +5.26%
Number of hourly rates quoted 53 97 82
London median hourly rate £21.00 £18.70 £16.50
Median hourly rate % change year-on-year +12.30% +13.33% +0.53%
10th Percentile £12.45 £13.00 £12.00
90th Percentile £42.00 £29.15 £33.53
England median hourly rate £19.00 £16.00 £15.50
% change year-on-year +18.75% +3.23% -10.01%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Contract vacancies with a requirement for process or methodology skills 33,916 40,490 39,122
As % of all contract IT jobs advertised in London 88.12% 88.31% 88.20%
Number of daily rates quoted 24,272 29,293 28,164
London median daily rate £513 £500 £500
Median daily rate % change year-on-year +2.50% - +8.11%
10th Percentile £325 £325 £313
90th Percentile £688 £675 £656
England median daily rate £475 £465 £450
% change year-on-year +2.15% +3.33% +5.88%
Number of hourly rates quoted 413 493 391
London median hourly rate £22.93 £22.50 £23.25
Median hourly rate % change year-on-year +1.91% -3.23% +7.79%
10th Percentile £12.50 £14.00 £12.88
90th Percentile £53.75 £55.29 £50.00
England median hourly rate £24.65 £21.00 £23.00
% change year-on-year +17.39% -8.71% -

ITIL
Job Vacancy Trend in London

Job postings citing ITIL as a percentage of all IT jobs advertised in London.

Job vacancy trend for ITIL in London

ITIL
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in London.

Contractor daily rate trend for ITIL in London

ITIL
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing ITIL in London over the 6 months to 21 September 2019.

Contractor daily rate histogram for ITIL in London

ITIL
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in London.

Contractor hourly rate trend for ITIL in London

ITIL
Contractor Hourly Rate Histogram in London

The hourly rate distribution of IT jobs citing ITIL in London over the 6 months to 21 September 2019.

Contractor hourly rate histogram for ITIL in London

ITIL
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the London region over the 6 months to 21 September 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +7 366 £455 +7.06% 93
West London -24 69 £363 +23.93% 60
East London -6 50 £363 -17.14% 21
South London -24 40 £400 -27.27% 21
North London +3 12 £440 +46.67% 13
ITIL
England

For the 6 months to 21 September 2019, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region with a requirement for ITIL.

1 483 (32.07%) Windows
2 408 (27.09%) Finance
3 397 (26.36%) Service Management
4 382 (25.37%) Microsoft
5 351 (23.31%) Active Directory
6 282 (18.73%) ITSM
7 263 (17.46%) Office 365
8 257 (17.07%) Agile Software Development
9 240 (15.94%) ServiceNow
10 227 (15.07%) Microsoft Office
11 219 (14.54%) Service Delivery
12 216 (14.34%) ITIL Certification
13 212 (14.08%) Windows 10
14 177 (11.75%) Windows 7
15 168 (11.16%) Project Management
16 155 (10.29%) Change Management
17 152 (10.09%) Linux
18 149 (9.89%) Cisco
19 146 (9.69%) ITIL V3
20 143 (9.50%) Security Cleared
21 141 (9.36%) Azure
22 136 (9.03%) Windows Server
23 135 (8.96%) VMware
24 133 (8.83%) DevOps
25 128 (8.50%) Migration
25 128 (8.50%) SLA
26 127 (8.43%) Problem Management
27 126 (8.37%) PRINCE2
28 115 (7.64%) Firewall
29 114 (7.57%) Banking

ITIL
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 82 (5.44%) MS Exchange
2 69 (4.58%) Skype for Business
3 59 (3.92%) SharePoint
4 34 (2.26%) Confluence
5 31 (2.06%) IIS
6 28 (1.86%) Exchange Server 2010
7 9 (0.60%) CMS
8 8 (0.53%) BizTalk Server
9 7 (0.46%) Apache Spark
9 7 (0.46%) Blackberry Enterprise Server
9 7 (0.46%) Tomcat
9 7 (0.46%) WebSphere
10 6 (0.40%) SharePoint 2013
11 5 (0.33%) Apache
11 5 (0.33%) Exchange Server 2003
12 4 (0.27%) OpenStack
13 3 (0.20%) Exchange Server 2007
13 3 (0.20%) Exchange Server 2013
13 3 (0.20%) MS Project Server
13 3 (0.20%) WebLogic
Applications
1 227 (15.07%) Microsoft Office
2 49 (3.25%) Microsoft Excel
3 29 (1.93%) Microsoft PowerPoint
4 25 (1.66%) MS Visio
5 11 (0.73%) Microsoft Project
6 3 (0.20%) Spreadsheet
7 2 (0.13%) Adobe Creative Suite
7 2 (0.13%) Chatbot
7 2 (0.13%) InVision
7 2 (0.13%) Sketch
8 1 (0.066%) Adobe Captivate
8 1 (0.066%) S-PLUS
8 1 (0.066%) Stata
Business Applications
1 22 (1.46%) Remedy ITSM
2 13 (0.86%) Elite 3E
3 10 (0.66%) Dynamics CRM
4 7 (0.46%) Oracle Retail
5 6 (0.40%) Misys Opics
6 5 (0.33%) Oracle EBS
7 4 (0.27%) Oracle EBS R12
7 4 (0.27%) SimCorp Dimension
8 3 (0.20%) Oracle Assets
8 3 (0.20%) Oracle General Ledger
8 3 (0.20%) Oracle iProcurement
8 3 (0.20%) Oracle Payables
8 3 (0.20%) Oracle Receivables
8 3 (0.20%) SAP Retail
8 3 (0.20%) Unit4 Business World
9 2 (0.13%) Eikon
9 2 (0.13%) Northgate Housing
9 2 (0.13%) SAP CO
9 2 (0.13%) SAP FI
9 2 (0.13%) SAP FI/CO
Cloud Services
1 263 (17.46%) Office 365
2 141 (9.36%) Azure
3 112 (7.44%) AWS
4 35 (2.32%) Datadog
5 29 (1.93%) AWS CloudFormation
6 26 (1.73%) Amazon CloudWatch
7 24 (1.59%) OneDrive
8 20 (1.33%) Azure Active Directory
9 17 (1.13%) PaaS
10 16 (1.06%) IaaS
10 16 (1.06%) SaaS
11 15 (1.00%) Power Platform
12 12 (0.80%) Virtual Private Cloud
13 10 (0.66%) G Suite
14 9 (0.60%) Dynamics 365
15 8 (0.53%) GCP
16 7 (0.46%) Cloud Computing
16 7 (0.46%) Mimecast
17 6 (0.40%) Serverless
17 6 (0.40%) Trello
Communications & Networking
1 115 (7.64%) Firewall
2 114 (7.57%) DNS
3 104 (6.91%) DHCP
4 95 (6.31%) WAN
5 93 (6.18%) TCP/IP
6 83 (5.51%) LAN
7 82 (5.44%) Skype
8 79 (5.25%) VPN
9 43 (2.86%) VoIP
10 42 (2.79%) Wireless
11 40 (2.66%) BGP
12 35 (2.32%) Cisco IOS
13 30 (1.99%) Internet
14 28 (1.86%) Network Security
15 27 (1.79%) OSPF
16 24 (1.59%) SAN
17 23 (1.53%) Unified Communications
18 22 (1.46%) Cisco ASA
19 21 (1.39%) VLAN
20 20 (1.33%) Multicast
Database & Business Intelligence
1 83 (5.51%) SQL Server
2 38 (2.52%) Big Data
3 28 (1.86%) Relational Database
4 25 (1.66%) SQL Server Reporting Services
5 24 (1.59%) Oracle Database
6 16 (1.06%) MySQL
7 15 (1.00%) Oracle Database 12c
7 15 (1.00%) Power BI
8 14 (0.93%) Hadoop
9 11 (0.73%) SQL Server Integration Services
10 9 (0.60%) Data Warehouse
11 8 (0.53%) SQL Server Analysis Services
12 7 (0.46%) Apache Hive
12 7 (0.46%) Impala
12 7 (0.46%) Microsoft Analysis Services
12 7 (0.46%) PostgreSQL
13 6 (0.40%) Azure SQL Database
13 6 (0.40%) Oracle Database 10g
13 6 (0.40%) SQL Server 2005
14 5 (0.33%) BusinessObjects
Development Applications
1 100 (6.64%) JIRA
2 67 (4.45%) Git (software)
3 55 (3.65%) Jenkins
4 44 (2.92%) Sonatype Nexus
5 13 (0.86%) Subversion
6 12 (0.80%) MSI
7 9 (0.60%) Visual Studio Team System
8 8 (0.53%) Ant
9 7 (0.46%) Selenium
10 5 (0.33%) VSS/SourceSafe
10 5 (0.33%) WinDbg
11 4 (0.27%) Burp Suite
11 4 (0.27%) SonarQube
12 3 (0.20%) IBM UrbanCode
12 3 (0.20%) Team Foundation Server
13 2 (0.13%) GitLab
13 2 (0.13%) InstallShield
13 2 (0.13%) TeamCity
13 2 (0.13%) Toad
13 2 (0.13%) Visual Studio
General
1 408 (27.09%) Finance
2 114 (7.57%) Banking
3 79 (5.25%) Public Sector
4 61 (4.05%) Law
5 45 (2.99%) Legal
5 45 (2.99%) Retail
6 43 (2.86%) Telecoms
7 28 (1.86%) Investment Banking
8 19 (1.26%) Financial Institution
9 16 (1.06%) Front Office
10 15 (1.00%) Back Office
10 15 (1.00%) Marketing
11 14 (0.93%) Pharmaceutical
12 11 (0.73%) Manufacturing
12 11 (0.73%) Publishing
13 10 (0.66%) Local Government
14 6 (0.40%) Police
14 6 (0.40%) Retail Banking
15 4 (0.27%) Advertising
16 3 (0.20%) Dutch Language
Job Titles
1 327 (21.71%) Analyst
2 163 (10.82%) Service Manager
3 128 (8.50%) Service Analyst
4 119 (7.90%) Support Engineer
5 108 (7.17%) Service Desk Analyst
6 103 (6.84%) Desktop Support
7 100 (6.64%) Architect
7 100 (6.64%) Support Analyst
8 73 (4.85%) Delivery Manager
9 66 (4.38%) Consultant
10 63 (4.18%) Service Delivery Manager
11 58 (3.85%) 2nd Line Support
12 56 (3.72%) Desktop Engineer
12 56 (3.72%) Developer
13 53 (3.52%) Project Manager
14 52 (3.45%) Network Engineer
15 50 (3.32%) Business Analyst
16 46 (3.05%) Applications Support
16 46 (3.05%) Desktop Support Engineer
16 46 (3.05%) ServiceNow Developer
Libraries, Frameworks & Software Standards
1 41 (2.72%) Web Services
1 41 (2.72%) XML
2 26 (1.73%) HTML
3 21 (1.39%) LDAP
4 19 (1.26%) .NET
4 19 (1.26%) JSON
5 15 (1.00%) CSS
6 13 (0.86%) Middleware
7 12 (0.80%) Node.js
8 11 (0.73%) SAML
9 10 (0.66%) REST
10 9 (0.60%) Ajax
11 8 (0.53%) Software Packaging
12 7 (0.46%) FIX Protocol
12 7 (0.46%) Kafka
13 6 (0.40%) HTML5
13 6 (0.40%) XHTML
14 5 (0.33%) Java EE
14 5 (0.33%) STL
15 4 (0.27%) AngularJS
Miscellaneous
1 108 (7.17%) Analytical Skills
2 100 (6.64%) Data Centre
3 80 (5.31%) Self-Motivation
4 67 (4.45%) Management Information System
5 50 (3.32%) User Experience
6 40 (2.66%) Video Conferencing
7 31 (2.06%) Blackberry
7 31 (2.06%) CMDB
8 21 (1.39%) iPhone
9 19 (1.26%) NHS
9 19 (1.26%) PMI
9 19 (1.26%) Virtual Team
10 16 (1.06%) Smartphone
11 14 (0.93%) Public Cloud
12 12 (0.80%) Equities
12 12 (0.80%) iPad
13 10 (0.66%) Foreign Exchange (FX)
14 9 (0.60%) Enterprise Software
14 9 (0.60%) FMCG
15 8 (0.53%) Hedge funds
Operating Systems
1 483 (32.07%) Windows
2 212 (14.08%) Windows 10
3 177 (11.75%) Windows 7
4 152 (10.09%) Linux
5 136 (9.03%) Windows Server
6 66 (4.38%) Red Hat Enterprise Linux
7 59 (3.92%) Unix
8 46 (3.05%) Windows Server 2012
9 42 (2.79%) Windows Server 2008
10 39 (2.59%) Android
11 38 (2.52%) Mac OS X
12 27 (1.79%) Apple iOS
13 23 (1.53%) Mac OS
14 18 (1.20%) Solaris
14 18 (1.20%) Ubuntu
15 16 (1.06%) CentOS
16 12 (0.80%) Windows 8
17 11 (0.73%) Debian
17 11 (0.73%) openSUSE
18 6 (0.40%) Mac OS X Server
Processes & Methodologies
1 397 (26.36%) Service Management
2 282 (18.73%) ITSM
3 257 (17.07%) Agile Software Development
4 219 (14.54%) Service Delivery
5 168 (11.16%) Project Management
6 155 (10.29%) Change Management
7 146 (9.69%) ITIL V3
8 133 (8.83%) DevOps
9 128 (8.50%) Migration
10 127 (8.43%) Problem Management
11 126 (8.37%) PRINCE2
12 114 (7.57%) Incident Management
13 112 (7.44%) Stakeholder Management
14 103 (6.84%) Problem-Solving
15 98 (6.51%) Project Delivery
15 98 (6.51%) Service Design
16 91 (6.04%) Information Security
17 73 (4.85%) Configuration Management
18 67 (4.45%) Release Management
19 66 (4.38%) Infrastructure Engineering
Programming Languages
1 91 (6.04%) PowerShell
2 89 (5.91%) Python
3 80 (5.31%) SQL
4 72 (4.78%) Perl
5 66 (4.38%) Bash Shell
6 59 (3.92%) JavaScript
7 52 (3.45%) Ruby
8 46 (3.05%) Java
9 35 (2.32%) Shell Script
10 16 (1.06%) C#
11 15 (1.00%) C
11 15 (1.00%) VBScript
12 10 (0.66%) Korn
13 8 (0.53%) PHP
13 8 (0.53%) VB
14 7 (0.46%) C++
15 6 (0.40%) Objective-C
15 6 (0.40%) VBA
16 5 (0.33%) PL/SQL
17 4 (0.27%) T-SQL
Qualifications
1 216 (14.34%) ITIL Certification
2 143 (9.50%) Security Cleared
3 84 (5.58%) Degree
4 82 (5.44%) SC Cleared
5 75 (4.98%) Cisco Certification
6 65 (4.32%) Microsoft Certification
7 47 (3.12%) ITIL Foundation Certificate
8 40 (2.66%) CCNP
9 37 (2.46%) PMI Certification
10 31 (2.06%) DV Cleared
10 31 (2.06%) MCSE
11 28 (1.86%) CCNA
12 26 (1.73%) MCP
13 25 (1.66%) MCSA
14 24 (1.59%) PMP
15 18 (1.20%) CISSP
16 14 (0.93%) A+ Certification
16 14 (0.93%) OCP
16 14 (0.93%) Oracle Certification
17 13 (0.86%) OCA
Quality Assurance & Compliance
1 128 (8.50%) SLA
2 50 (3.32%) ISO/IEC 27001
3 45 (2.99%) NIST
4 43 (2.86%) COBIT
5 27 (1.79%) QA
6 17 (1.13%) PMO
7 11 (0.73%) GDPR
7 11 (0.73%) ISO/IEC 20000
7 11 (0.73%) PCI DSS
8 10 (0.66%) Data Quality
9 8 (0.53%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
10 7 (0.46%) Sarbanes-Oxley
11 6 (0.40%) Government Security Classifications
12 5 (0.33%) HL7
12 5 (0.33%) NCSC
13 3 (0.20%) PSD2
14 2 (0.13%) HMG Security Policy Framework
14 2 (0.13%) ISAE 3402
14 2 (0.13%) ITGC
14 2 (0.13%) SSAE 16
System Software
1 351 (23.31%) Active Directory
2 89 (5.91%) VMware Infrastructure
3 34 (2.26%) XenApp
4 33 (2.19%) Hyper-V
5 27 (1.79%) XenDesktop
6 18 (1.20%) Docker
7 15 (1.00%) Oracle RAC
7 15 (1.00%) Virtual Machines
8 14 (0.93%) VMware ESXi
9 13 (0.86%) vSphere
10 12 (0.80%) Virtual Desktop
11 8 (0.53%) KVM
11 8 (0.53%) Microsoft App-V
11 8 (0.53%) ProxySG
12 7 (0.46%) Virtual Servers
13 6 (0.40%) DFS Replication
13 6 (0.40%) VMware Workstation
14 5 (0.33%) BitLocker
15 4 (0.27%) pfSense
16 3 (0.20%) vCloud
Systems Management
1 106 (7.04%) SCCM
2 52 (3.45%) Opscode Chef
3 29 (1.93%) AirWatch
3 29 (1.93%) Terraform
4 28 (1.86%) Single Sign-On
5 24 (1.59%) Ansible
6 18 (1.20%) Nessus
7 16 (1.06%) Jamf Pro
8 15 (1.00%) Data Guard
9 14 (0.93%) Microsoft Intune
10 13 (0.86%) Oracle RMAN
10 13 (0.86%) Puppet
10 13 (0.86%) Suricata
10 13 (0.86%) WSUS
11 11 (0.73%) Perfmon
12 10 (0.66%) Nagios
13 9 (0.60%) Kubernetes
14 8 (0.53%) CA Service Virtualization
14 8 (0.53%) Symantec Endpoint Protection
15 7 (0.46%) SCOM
Vendors
1 382 (25.37%) Microsoft
2 240 (15.94%) ServiceNow
3 149 (9.89%) Cisco
4 135 (8.96%) VMware
5 111 (7.37%) Citrix
6 71 (4.71%) Oracle
7 66 (4.38%) Red Hat
8 47 (3.12%) Apple
9 43 (2.86%) CheckPoint
10 40 (2.66%) Remedy
11 38 (2.52%) Splunk
12 35 (2.32%) HP
13 32 (2.12%) Juniper
14 31 (2.06%) Bloomberg
14 31 (2.06%) Reuters
15 30 (1.99%) Sony
16 27 (1.79%) Ivanti
16 27 (1.79%) Qualys
17 25 (1.66%) Symantec
18 23 (1.53%) SAP