Period
to 23 January 2018

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 23 January 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England > London
6 months to
23 Jan 2018
Same period 2017 Same period 2016
Rank 62 46 34
Rank change year-on-year -16 -12 -4
Contract jobs citing ITIL 1,849 1,972 2,362
As % of all contract IT jobs advertised in London 3.96% 4.74% 5.39%
As % of the Processes & Methodologies category 4.58% 5.52% 6.37%
Number of daily rates quoted 1,218 1,301 1,486
London median daily rate £425 £425 £405
Median daily rate % change year-on-year - +4.94% +1.25%
10th Percentile £160 £200 £163
90th Percentile £613 £600 £594
England median daily rate £388 £400 £382
% change year-on-year -3.13% +4.71% +1.87%
Number of hourly rates quoted 90 70 99
London median hourly rate £17.00 £16.09 £13.17
Median hourly rate % change year-on-year +5.67% +22.15% -9.17%
10th Percentile £11.81 £11.23 £9.90
90th Percentile £35.39 £34.20 £23.75
England median hourly rate £15.00 £15.50 £16.50
% change year-on-year -3.23% -6.06% +10.00%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Contract vacancies with a requirement for process or methodology skills 40,383 35,736 37,108
As % of all contract IT jobs advertised in London 86.60% 85.98% 84.71%
Number of daily rates quoted 29,483 25,718 26,478
London median daily rate £500 £475 £450
Median daily rate % change year-on-year +5.26% +5.56% -
10th Percentile £313 £310 £300
90th Percentile £675 £650 £638
England median daily rate £450 £435 £425
% change year-on-year +3.45% +2.35% +6.12%
Number of hourly rates quoted 418 422 457
London median hourly rate £22.00 £24.00 £20.00
Median hourly rate % change year-on-year -8.33% +20.00% +6.95%
10th Percentile £13.44 £12.25 £11.25
90th Percentile £48.75 £52.50 £50.40
England median hourly rate £23.63 £25.00 £23.00
% change year-on-year -5.50% +8.70% +15.00%

ITIL
Job Vacancy Trend in London

Job postings citing ITIL as a percentage of all IT jobs advertised in London.

Job vacancy trend for ITIL in London

ITIL
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in London.

Contractor daily rate trend for ITIL in London

ITIL
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing ITIL in London over the 6 months to 23 January 2018.

Contractor daily rate histogram for ITIL in London

ITIL
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in London.

Contractor hourly rate trend for ITIL in London

ITIL
Contractor Hourly Rate Histogram in London

The hourly rate distribution of IT jobs citing ITIL in London over the 6 months to 23 January 2018.

Contractor hourly rate histogram for ITIL in London

ITIL
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the London region over the 6 months to 23 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -13 353 £425 +3.03% 89
West London +6 141 £378 +5.07% 35
South London -12 115 £445 +4.71% 13
East London -6 55 £439 +9.63% 10
North London +3 20 £450 +51.26% 3
ITIL
England

For the 6 months to 23 January 2018, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region with a requirement for ITIL.

1 623 (33.69%) Windows
2 455 (24.61%) Finance
3 434 (23.47%) Service Management
4 431 (23.31%) Microsoft
5 405 (21.90%) Active Directory
6 281 (15.20%) Agile Software Development
7 262 (14.17%) Change Management
8 259 (14.01%) ITIL Certification
9 248 (13.41%) Microsoft Office
10 240 (12.98%) Project Management
11 235 (12.71%) Service Delivery
12 226 (12.22%) ITSM
13 217 (11.74%) PRINCE2
14 210 (11.36%) Analytical Skills
15 197 (10.65%) Security Cleared
16 196 (10.60%) SLA
17 194 (10.49%) ServiceNow
18 190 (10.28%) Banking
19 188 (10.17%) VMware
20 185 (10.01%) Windows Server
21 184 (9.95%) Office 365
21 184 (9.95%) Windows 7
21 184 (9.95%) Linux
22 181 (9.79%) ITIL V3
23 179 (9.68%) Cisco
24 171 (9.25%) Problem Management
25 166 (8.98%) SQL
26 157 (8.49%) Incident Management
27 153 (8.27%) Firewall
28 151 (8.17%) Microsoft Certification

ITIL
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 98 (5.30%) MS Exchange
2 62 (3.35%) SharePoint
3 58 (3.14%) IIS
4 40 (2.16%) Tomcat
5 33 (1.78%) Apache
5 33 (1.78%) Skype for Business
6 26 (1.41%) Confluence
7 18 (0.97%) nginx
8 17 (0.92%) Blackberry Enterprise Server
9 16 (0.87%) CMS
9 16 (0.87%) Exchange Server 2010
10 13 (0.70%) WebSphere
11 12 (0.65%) Exchange Server 2007
12 11 (0.59%) OpenStack
13 10 (0.54%) JBoss
13 10 (0.54%) SharePoint 2010
14 9 (0.49%) Elasticsearch
14 9 (0.49%) IBM Notes
14 9 (0.49%) SharePoint 2013
15 8 (0.43%) Exchange Server 2013
Applications
1 248 (13.41%) Microsoft Office
2 59 (3.19%) Microsoft Excel
3 36 (1.95%) MS Visio
4 30 (1.62%) Microsoft PowerPoint
5 26 (1.41%) Microsoft Project
6 3 (0.16%) Spreadsheet
7 2 (0.11%) AutoCAD
7 2 (0.11%) InfoPath
8 1 (0.054%) Acrobat
8 1 (0.054%) Revit
Business Applications
1 22 (1.19%) Remedy ITSM
2 15 (0.81%) Dynamics CRM
3 10 (0.54%) Oracle EBS
4 7 (0.38%) Dynamics AX
5 6 (0.32%) Oracle Retail
6 5 (0.27%) Eikon
6 5 (0.27%) Oracle Applications
7 4 (0.22%) Dynamics NAV
7 4 (0.22%) ION MarketView
7 4 (0.22%) Oracle EBS R12
7 4 (0.22%) RMDS
8 3 (0.16%) Oracle Financials
8 3 (0.16%) PeopleSoft Financials
8 3 (0.16%) SAP GRC
9 2 (0.11%) Elite 3E
9 2 (0.11%) Northgate Housing
9 2 (0.11%) SAP R/3
10 1 (0.054%) Eloqua
10 1 (0.054%) Relativity
10 1 (0.054%) Siebel CRM
Cloud Services
1 184 (9.95%) Office 365
2 98 (5.30%) Amazon AWS
3 90 (4.87%) Microsoft Azure
4 47 (2.54%) SaaS
5 26 (1.41%) PaaS
6 19 (1.03%) Cloud Computing
7 18 (0.97%) IaaS
8 10 (0.54%) Mimecast
9 7 (0.38%) Akamai
9 7 (0.38%) Azure Active Directory
9 7 (0.38%) GitHub
10 5 (0.27%) OneDrive
11 4 (0.22%) Amazon S3
11 4 (0.22%) Google Cloud Platform
11 4 (0.22%) npm
11 4 (0.22%) OpenShift
12 3 (0.16%) AWS CloudFormation
13 2 (0.11%) Amazon EC2
13 2 (0.11%) Azure Data Factory
13 2 (0.11%) Yammer
Communications & Networking
1 153 (8.27%) Firewall
2 118 (6.38%) WAN
3 112 (6.06%) DNS
4 106 (5.73%) LAN
4 106 (5.73%) VPN
5 100 (5.41%) TCP/IP
6 77 (4.16%) SAN
7 67 (3.62%) DHCP
8 55 (2.97%) Network Security
9 52 (2.81%) Internet
10 41 (2.22%) SSL
10 41 (2.22%) VoIP
11 39 (2.11%) Wireless
12 27 (1.46%) Skype
13 26 (1.41%) NAS
14 25 (1.35%) BGP
14 25 (1.35%) Cisco ASA
15 24 (1.30%) MPLS
16 21 (1.14%) VLAN
17 20 (1.08%) Cisco Nexus
Database & Business Intelligence
1 101 (5.46%) SQL Server
2 28 (1.51%) Relational Database
3 19 (1.03%) SQL Server Integration Services
4 15 (0.81%) MySQL
4 15 (0.81%) NoSQL
4 15 (0.81%) PostgreSQL
5 14 (0.76%) Data Warehouse
5 14 (0.76%) Oracle Database
5 14 (0.76%) RDBMS
6 13 (0.70%) SQL Server Reporting Services
7 11 (0.59%) SQL Server 2008
8 9 (0.49%) Apache Cassandra
8 9 (0.49%) Power BI
9 8 (0.43%) Hadoop
9 8 (0.43%) MongoDB
9 8 (0.43%) QlikView
10 7 (0.38%) Big Data
11 6 (0.32%) BusinessObjects
11 6 (0.32%) DataStage
12 5 (0.27%) Oracle Reports
Development Applications
1 58 (3.14%) JIRA
2 26 (1.41%) Git (software)
3 23 (1.24%) Jenkins
4 16 (0.87%) JMeter
5 13 (0.70%) Maven
6 12 (0.65%) Selenium
7 10 (0.54%) Bitbucket
7 10 (0.54%) TestRail
8 9 (0.49%) Atlassian Bamboo
8 9 (0.49%) MSI
8 9 (0.49%) Team Foundation Server
9 7 (0.38%) Cucumber
10 6 (0.32%) Artifactory
10 6 (0.32%) IBM UrbanCode
10 6 (0.32%) Subversion
11 5 (0.27%) Ant
11 5 (0.27%) SonarQube
11 5 (0.27%) TeamCity
12 4 (0.22%) Octopus Deploy
12 4 (0.22%) Zephyr
General
1 455 (24.61%) Finance
2 190 (10.28%) Banking
3 70 (3.79%) Retail
4 52 (2.81%) Telecoms
5 48 (2.60%) Investment Banking
5 48 (2.60%) Legal
6 32 (1.73%) Law
7 29 (1.57%) Advertising
8 26 (1.41%) International Banking
9 20 (1.08%) Front Office
10 19 (1.03%) Pharmaceutical
11 12 (0.65%) Back Office
11 12 (0.65%) Financial Institution
12 11 (0.59%) French Language
12 11 (0.59%) Marketing
13 10 (0.54%) Manufacturing
14 8 (0.43%) Publishing
15 7 (0.38%) Automotive
16 6 (0.32%) Billing
16 6 (0.32%) German Language
Job Titles
1 443 (23.96%) Analyst
2 163 (8.82%) Architect
3 157 (8.49%) Service Analyst
3 157 (8.49%) Service Manager
4 134 (7.25%) Service Desk Analyst
5 128 (6.92%) Desktop Support
6 120 (6.49%) Support Engineer
7 102 (5.52%) Support Analyst
8 96 (5.19%) Project Manager
9 90 (4.87%) Consultant
10 89 (4.81%) Business Analyst
11 78 (4.22%) 2nd Line Support
12 70 (3.79%) Developer
13 61 (3.30%) ITIL Manager
14 60 (3.24%) Services Delivery Manager
15 58 (3.14%) Delivery Manager
15 58 (3.14%) Desktop Engineer
16 56 (3.03%) Applications Support
17 55 (2.97%) IT Support
18 53 (2.87%) IT Analyst
Libraries, Frameworks & Software Standards
1 108 (5.84%) Web Services
2 63 (3.41%) HTML
3 47 (2.54%) XML
4 42 (2.27%) REST
5 39 (2.11%) SOAP
6 34 (1.84%) CSS
7 32 (1.73%) .NET
8 29 (1.57%) LDAP
9 21 (1.14%) JSON
10 19 (1.03%) Ajax
10 19 (1.03%) SAML
11 18 (0.97%) AngularJS
12 17 (0.92%) J2EE
13 16 (0.87%) XHTML
14 15 (0.81%) Elastic Stack
14 15 (0.81%) HTML5
15 14 (0.76%) Middleware
15 14 (0.76%) SailPoint
16 12 (0.65%) jQuery
17 11 (0.59%) ASP.NET
Miscellaneous
1 210 (11.36%) Analytical Skills
2 126 (6.81%) Data Centre
3 103 (5.57%) Management Information System
4 57 (3.08%) Blackberry
5 47 (2.54%) CMDB
6 45 (2.43%) Computer Science
7 38 (2.06%) NHS
8 33 (1.78%) iPhone
9 30 (1.62%) PKI
9 30 (1.62%) Video Conferencing
10 27 (1.46%) Clustering
11 26 (1.41%) User Experience
12 25 (1.35%) iPad
13 23 (1.24%) FMCG
14 21 (1.14%) Fixed Income
15 20 (1.08%) Cyberthreat
16 19 (1.03%) Mobile App
17 16 (0.87%) Foreign Exchange (FX)
18 14 (0.76%) Data Protection Act
18 14 (0.76%) Public Cloud
Operating Systems
1 623 (33.69%) Windows
2 185 (10.01%) Windows Server
3 184 (9.95%) Linux
3 184 (9.95%) Windows 7
4 126 (6.81%) Windows 10
5 118 (6.38%) Unix
6 81 (4.38%) Windows Server 2008
7 68 (3.68%) Windows Server 2012
8 33 (1.78%) Red Hat Enterprise Linux
8 33 (1.78%) Windows Server 2003
9 31 (1.68%) Apple iOS
10 29 (1.57%) Windows XP
11 27 (1.46%) Android
12 25 (1.35%) Windows 8
13 22 (1.19%) Mac OS X
14 15 (0.81%) Solaris
15 12 (0.65%) Windows 2000
15 12 (0.65%) Windows Vista
16 8 (0.43%) Mac OS
17 5 (0.27%) Windows Phone
Processes & Methodologies
1 434 (23.47%) Service Management
2 281 (15.20%) Agile Software Development
3 262 (14.17%) Change Management
4 240 (12.98%) Project Management
5 235 (12.71%) Service Delivery
6 226 (12.22%) ITSM
7 217 (11.74%) PRINCE2
8 181 (9.79%) ITIL V3
9 171 (9.25%) Problem Management
10 157 (8.49%) Incident Management
11 142 (7.68%) Stakeholder Management
12 94 (5.08%) Configuration Management
13 93 (5.03%) Service Design
14 92 (4.98%) Migration
15 85 (4.60%) Scrum
16 81 (4.38%) Information Security
17 80 (4.33%) Release Management
18 79 (4.27%) Asset Management
19 71 (3.84%) DevOps
20 68 (3.68%) Continuous Improvement
Programming Languages
1 166 (8.98%) SQL
2 104 (5.62%) Java
3 91 (4.92%) PowerShell
4 88 (4.76%) Python
5 72 (3.89%) JavaScript
6 55 (2.97%) Perl
7 42 (2.27%) C
8 32 (1.73%) Bash Shell
9 29 (1.57%) Ruby
10 24 (1.30%) VB
11 23 (1.24%) C#
11 23 (1.24%) PHP
12 22 (1.19%) T-SQL
13 19 (1.03%) Shell Script
14 17 (0.92%) VBScript
15 15 (0.81%) C++
16 13 (0.70%) Korn
16 13 (0.70%) PL/SQL
17 5 (0.27%) GraphQL
17 5 (0.27%) R
Qualifications
1 259 (14.01%) ITIL Certification
2 197 (10.65%) Security Cleared
3 151 (8.17%) Microsoft Certification
4 121 (6.54%) Degree
5 117 (6.33%) SC Cleared
6 100 (5.41%) MCSE
7 76 (4.11%) Cisco Certification
8 71 (3.84%) CISSP
9 55 (2.97%) DV Cleared
10 40 (2.16%) MCSA
11 38 (2.06%) MCP
12 36 (1.95%) CCNA
13 35 (1.89%) ITIL Foundation Certificate
14 30 (1.62%) CCNP
14 30 (1.62%) PMP
15 29 (1.57%) CISM
15 29 (1.57%) PMI Certification
16 26 (1.41%) PRINCE2 Certification
16 26 (1.41%) VMware Certified Professional (VCP)
17 25 (1.35%) MCITP
Quality Assurance & Compliance
1 196 (10.60%) SLA
2 58 (3.14%) ISO/IEC 27001
3 52 (2.81%) QA
4 45 (2.43%) ISO/IEC 20000
5 29 (1.57%) PMO
6 28 (1.51%) PCI DSS
7 25 (1.35%) ISO 9001
8 23 (1.24%) COBIT
9 22 (1.19%) GDPR
10 14 (0.76%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
11 10 (0.54%) Sarbanes-Oxley
12 9 (0.49%) MiFID
13 7 (0.38%) Government Security Classifications
14 4 (0.22%) HMG Infosec
14 4 (0.22%) HMG Security Policy Framework
15 3 (0.16%) Cyber Essentials
15 3 (0.16%) Disclosure Scotland
15 3 (0.16%) EMIR
15 3 (0.16%) HL7
15 3 (0.16%) SEPA
System Software
1 405 (21.90%) Active Directory
2 113 (6.11%) VMware Infrastructure
3 59 (3.19%) Hyper-V
4 44 (2.38%) Docker
5 35 (1.89%) vSphere
6 31 (1.68%) XenApp
7 26 (1.41%) Virtual Machines
8 20 (1.08%) VMware ESXi
9 13 (0.70%) Virtual Desktop
10 11 (0.59%) Microsoft App-V
10 11 (0.59%) vCloud
11 8 (0.43%) DFS Replication
11 8 (0.43%) NFS
12 6 (0.32%) XenDesktop
13 4 (0.22%) ProxySG
13 4 (0.22%) VMware Workstation
14 3 (0.16%) Firmware
14 3 (0.16%) Terminal Services
14 3 (0.16%) XenServer
15 2 (0.11%) Samba
Systems Management
1 116 (6.27%) SCCM
2 40 (2.16%) SCOM
3 29 (1.57%) Ansible
4 22 (1.19%) Opscode Chef
5 21 (1.14%) AirWatch
5 21 (1.14%) ITRS Geneos
6 18 (0.97%) Puppet
7 14 (0.76%) NetBackup
8 12 (0.65%) Rancher
9 11 (0.59%) BladeLogic
9 11 (0.59%) HP Quality Center
10 10 (0.54%) Nagios
11 9 (0.49%) DameWare
11 9 (0.49%) Microsoft Data Protection Manager
12 8 (0.43%) Backup Exec
12 8 (0.43%) Suricata
12 8 (0.43%) vCenter Server
13 7 (0.38%) Jamf Pro
13 7 (0.38%) ServiceCenter
13 7 (0.38%) Systems Management Server (SMS)
Vendors
1 431 (23.31%) Microsoft
2 194 (10.49%) ServiceNow
3 188 (10.17%) VMware
4 179 (9.68%) Cisco
5 140 (7.57%) Citrix
6 97 (5.25%) Oracle
7 81 (4.38%) HP
8 53 (2.87%) Apple
9 49 (2.65%) Ivanti
10 47 (2.54%) Splunk
11 41 (2.22%) IBM
11 41 (2.22%) Remedy
12 40 (2.16%) F5
12 40 (2.16%) Red Hat
12 40 (2.16%) SAP
13 39 (2.11%) CheckPoint
14 33 (1.78%) Bloomberg
15 31 (1.68%) BMC
15 31 (1.68%) Juniper
16 30 (1.62%) Dell