Period
to 16 October 2018

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 16 October 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England > London
6 months to
16 Oct 2018
Same period 2017 Same period 2016
Rank 64 58 38
Rank change year-on-year -6 -20 -7
Contract jobs citing ITIL 1,934 1,891 2,396
As % of all contract IT jobs advertised in London 4.19% 4.21% 5.39%
As % of the Processes & Methodologies category 4.79% 4.79% 6.19%
Number of daily rates quoted 1,327 1,281 1,616
London median daily rate £450 £425 £425
Median daily rate % change year-on-year +5.88% - +6.25%
10th Percentile £150 £160 £214
90th Percentile £625 £613 £600
England median daily rate £400 £400 £375
% change year-on-year - +6.67% -
Number of hourly rates quoted 85 89 74
London median hourly rate £17.00 £17.00 £16.15
Median hourly rate % change year-on-year - +5.26% -2.12%
10th Percentile £13.00 £11.96 £11.25
90th Percentile £28.09 £34.68 £25.69
England median hourly rate £16.00 £15.50 £17.00
% change year-on-year +3.23% -8.82% +3.03%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Contract vacancies with a requirement for process or methodology skills 40,402 39,519 38,716
As % of all contract IT jobs advertised in London 87.50% 87.93% 87.16%
Number of daily rates quoted 29,167 28,598 27,885
London median daily rate £500 £500 £463
Median daily rate % change year-on-year - +8.11% +2.78%
10th Percentile £325 £313 £300
90th Percentile £675 £663 £638
England median daily rate £470 £450 £425
% change year-on-year +4.44% +5.88% +3.03%
Number of hourly rates quoted 478 373 397
London median hourly rate £21.38 £23.00 £21.00
Median hourly rate % change year-on-year -7.07% +9.52% +5.00%
10th Percentile £13.29 £13.24 £11.39
90th Percentile £54.24 £51.00 £52.50
England median hourly rate £21.00 £24.99 £22.50
% change year-on-year -15.97% +11.07% +3.52%

ITIL
Job Vacancy Trend in London

Job postings citing ITIL as a percentage of all IT jobs advertised in London.

Job vacancy trend for ITIL in London

ITIL
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in London.

Contractor daily rate trend for ITIL in London

ITIL
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing ITIL in London over the 6 months to 16 October 2018.

Contractor daily rate histogram for ITIL in London

ITIL
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in London.

Contractor hourly rate trend for ITIL in London

ITIL
Contractor Hourly Rate Histogram in London

The hourly rate distribution of IT jobs citing ITIL in London over the 6 months to 16 October 2018.

Contractor hourly rate histogram for ITIL in London

ITIL
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the London region over the 6 months to 16 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +4 426 £425 - 111
South London +8 150 £538 +26.47% 12
West London -8 131 £301 -7.54% 47
East London -2 66 £419 +4.69% 18
North London -19 8 £300 -38.46% 2
ITIL
England

For the 6 months to 16 October 2018, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region with a requirement for ITIL.

1 629 (32.52%) Windows
2 518 (26.78%) Finance
3 516 (26.68%) Microsoft
4 423 (21.87%) Active Directory
5 411 (21.25%) Service Management
6 313 (16.18%) Agile Software Development
7 288 (14.89%) Office 365
8 277 (14.32%) ITSM
9 270 (13.96%) ITIL Certification
10 268 (13.86%) Microsoft Office
11 266 (13.75%) ServiceNow
12 258 (13.34%) Windows 7
13 251 (12.98%) VMware
14 241 (12.46%) Cisco
15 238 (12.31%) Change Management
16 236 (12.20%) Project Management
17 232 (12.00%) Windows 10
18 227 (11.74%) Service Delivery
19 224 (11.58%) PRINCE2
20 213 (11.01%) Security Cleared
21 212 (10.96%) Firewall
22 200 (10.34%) Microsoft Azure
23 195 (10.08%) VMware Infrastructure
24 185 (9.57%) Banking
25 182 (9.41%) Problem-Solving
26 180 (9.31%) SC Cleared
27 173 (8.95%) Analytical Skills
28 166 (8.58%) Linux
29 163 (8.43%) Degree
29 163 (8.43%) ITIL V3

ITIL
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 116 (6.00%) SharePoint
2 110 (5.69%) MS Exchange
3 79 (4.08%) Skype for Business
4 70 (3.62%) IIS
5 59 (3.05%) Apache
6 54 (2.79%) Exchange Server 2010
7 46 (2.38%) Tomcat
8 29 (1.50%) Confluence
9 19 (0.98%) OpenStack
10 18 (0.93%) SharePoint 2013
11 14 (0.72%) Blackberry Enterprise Server
11 14 (0.72%) WebSphere
12 13 (0.67%) Exchange Server 2013
12 13 (0.67%) JBoss
13 12 (0.62%) CMS
14 9 (0.47%) K2 blackpearl
14 9 (0.47%) nginx
15 7 (0.36%) SharePoint 2010
15 7 (0.36%) WordPress
16 6 (0.31%) Exchange Server 2007
Applications
1 268 (13.86%) Microsoft Office
2 93 (4.81%) Microsoft Excel
3 67 (3.46%) Microsoft PowerPoint
4 59 (3.05%) Microsoft Project
5 56 (2.90%) MS Visio
6 6 (0.31%) Spreadsheet
7 4 (0.21%) Adobe Creative Suite
7 4 (0.21%) InfoPath
8 2 (0.10%) Acrobat
8 2 (0.10%) AutoCAD
8 2 (0.10%) Photoshop
9 1 (0.052%) Adobe After Effects
9 1 (0.052%) Adobe Captivate
9 1 (0.052%) Adobe Illustrator
9 1 (0.052%) Adobe Premiere
9 1 (0.052%) Chatbot
9 1 (0.052%) Final Cut Pro
9 1 (0.052%) InDesign
9 1 (0.052%) Mozilla Thunderbird
9 1 (0.052%) SPSS
Business Applications
1 26 (1.34%) Remedy ITSM
2 14 (0.72%) Dynamics AX
3 9 (0.47%) Dynamics CRM
4 8 (0.41%) Oracle Retail
5 4 (0.21%) Elite 3E
6 3 (0.16%) Oracle EBS
6 3 (0.16%) Oracle ERP
6 3 (0.16%) Oracle Financials
6 3 (0.16%) PeopleSoft Financials
6 3 (0.16%) SAP GTS
6 3 (0.16%) Servitor
6 3 (0.16%) Unit4 Business World
7 2 (0.10%) Dynamics NAV
7 2 (0.10%) Infor SunSystems
7 2 (0.10%) ReMetrica
7 2 (0.10%) Salesforce.com CRM
7 2 (0.10%) SAP HCM
8 1 (0.052%) Carpe Diem
8 1 (0.052%) Northgate Housing
8 1 (0.052%) Oracle EBS R12
Cloud Services
1 288 (14.89%) Office 365
2 200 (10.34%) Microsoft Azure
3 152 (7.86%) Amazon AWS
4 44 (2.28%) SaaS
5 42 (2.17%) IaaS
6 41 (2.12%) PaaS
7 30 (1.55%) AWS CloudFormation
8 19 (0.98%) Azure Active Directory
9 16 (0.83%) OneDrive
10 13 (0.67%) Mimecast
10 13 (0.67%) Serverless
11 12 (0.62%) Cloud Computing
11 12 (0.62%) Google Cloud Platform
12 10 (0.52%) AWS Lambda
12 10 (0.52%) Virtual Private Cloud
12 10 (0.52%) Yammer
13 7 (0.36%) Azure Machine Learning
14 6 (0.31%) Data Lake Analytics
15 5 (0.26%) Dynamics 365
15 5 (0.26%) Slack
Communications & Networking
1 212 (10.96%) Firewall
2 154 (7.96%) WAN
3 153 (7.91%) LAN
4 123 (6.36%) DNS
5 97 (5.02%) VPN
6 90 (4.65%) Skype
6 90 (4.65%) Wireless
7 83 (4.29%) TCP/IP
8 78 (4.03%) DHCP
9 66 (3.41%) SAN
10 65 (3.36%) Network Security
11 50 (2.59%) Internet
12 49 (2.53%) SSL
13 46 (2.38%) VoIP
14 43 (2.22%) BGP
15 38 (1.96%) OSPF
16 35 (1.81%) Cisco IOS
17 34 (1.76%) Cisco ASA
17 34 (1.76%) Unified Communications
18 33 (1.71%) MPLS
Database & Business Intelligence
1 116 (6.00%) SQL Server
2 48 (2.48%) Relational Database
3 24 (1.24%) MySQL
4 20 (1.03%) PostgreSQL
5 19 (0.98%) Data Warehouse
6 18 (0.93%) Power BI
7 17 (0.88%) SQL Server Integration Services
8 16 (0.83%) DB2
8 16 (0.83%) Oracle Database
9 14 (0.72%) Big Data
9 14 (0.72%) BusinessObjects
10 12 (0.62%) SQL Server Reporting Services
11 11 (0.57%) Microsoft Analysis Services
12 7 (0.36%) Data Lake
12 7 (0.36%) Hadoop
12 7 (0.36%) RDBMS
12 7 (0.36%) SQL Server 2012
12 7 (0.36%) SQL Server Analysis Services
13 6 (0.31%) Electronic Patient Records
13 6 (0.31%) Oracle Database 12c
Development Applications
1 101 (5.22%) JIRA
2 48 (2.48%) Git (software)
3 32 (1.65%) Jenkins
4 12 (0.62%) Visual Studio Team System
5 10 (0.52%) Sonatype Nexus
5 10 (0.52%) VSS/SourceSafe
6 8 (0.41%) Atlassian Bamboo
7 7 (0.36%) Visual Studio
8 6 (0.31%) WinDbg
9 5 (0.26%) Maven
9 5 (0.26%) MSI
9 5 (0.26%) Team Foundation Server
10 4 (0.21%) InstallShield
10 4 (0.21%) Introscope
10 4 (0.21%) Subversion
10 4 (0.21%) TeamCity
11 3 (0.16%) Hudson
12 2 (0.10%) AutoIt
12 2 (0.10%) Cucumber
12 2 (0.10%) Octopus Deploy
General
1 518 (26.78%) Finance
2 185 (9.57%) Banking
3 57 (2.95%) Retail
4 51 (2.64%) Telecoms
5 50 (2.59%) Investment Banking
6 48 (2.48%) Legal
7 45 (2.33%) Law
8 36 (1.86%) Front Office
9 20 (1.03%) Publishing
10 19 (0.98%) Advertising
11 17 (0.88%) Marketing
12 16 (0.83%) Pharmaceutical
13 15 (0.78%) Financial Institution
14 13 (0.67%) Retail Banking
15 11 (0.57%) Back Office
16 10 (0.52%) Private Banking
17 8 (0.41%) Billing
17 8 (0.41%) Spanish Language
18 7 (0.36%) French Language
19 5 (0.26%) International Banking
Job Titles
1 349 (18.05%) Analyst
2 169 (8.74%) Architect
3 144 (7.45%) Service Manager
4 138 (7.14%) Support Engineer
5 134 (6.93%) Service Analyst
5 134 (6.93%) Support Analyst
6 130 (6.72%) Desktop Support
7 110 (5.69%) Developer
8 101 (5.22%) IT Support
9 100 (5.17%) Service Desk Analyst
10 95 (4.91%) Project Manager
11 85 (4.40%) Network Engineer
12 83 (4.29%) Consultant
13 78 (4.03%) 2nd Line Support
14 65 (3.36%) IT Analyst
15 63 (3.26%) Desktop Engineer
15 63 (3.26%) IT Manager
15 63 (3.26%) ServiceNow Developer
16 57 (2.95%) Delivery Manager
17 56 (2.90%) ITIL Manager
Libraries, Frameworks & Software Standards
1 79 (4.08%) HTML
2 72 (3.72%) XML
3 69 (3.57%) CSS
4 66 (3.41%) Web Services
5 62 (3.21%) Middleware
6 53 (2.74%) SAML
7 46 (2.38%) LDAP
8 41 (2.12%) .NET
9 33 (1.71%) AngularJS
10 32 (1.65%) HTML5
11 28 (1.45%) Ajax
12 27 (1.40%) REST
13 26 (1.34%) J2EE
13 26 (1.34%) SailPoint
14 25 (1.29%) 802.1X
15 24 (1.24%) Oracle Fusion
16 23 (1.19%) XHTML
17 12 (0.62%) JSON
17 12 (0.62%) WCF
18 11 (0.57%) Java EE
Miscellaneous
1 173 (8.95%) Analytical Skills
2 163 (8.43%) Data Centre
3 84 (4.34%) Self-Motivation
4 61 (3.15%) Private Cloud
5 59 (3.05%) Management Information System
6 50 (2.59%) Video Conferencing
7 48 (2.48%) Blackberry
7 48 (2.48%) CMDB
8 44 (2.28%) iPhone
9 36 (1.86%) Computer Science
10 35 (1.81%) User Experience
11 34 (1.76%) Smartphone
12 33 (1.71%) Clustering
12 33 (1.71%) Public Cloud
13 27 (1.40%) iPad
14 25 (1.29%) NHS
15 24 (1.24%) PKI
16 21 (1.09%) Enterprise Storage
17 17 (0.88%) Enterprise Software
17 17 (0.88%) PMI
Operating Systems
1 629 (32.52%) Windows
2 258 (13.34%) Windows 7
3 232 (12.00%) Windows 10
4 166 (8.58%) Linux
5 160 (8.27%) Windows Server
6 120 (6.20%) Unix
7 82 (4.24%) Windows Server 2008
8 81 (4.19%) Windows Server 2012
9 64 (3.31%) Apple iOS
10 59 (3.05%) Mac OS X
11 50 (2.59%) Android
12 43 (2.22%) Windows 8
13 28 (1.45%) Red Hat Enterprise Linux
13 28 (1.45%) Solaris
14 24 (1.24%) Mac OS
15 10 (0.52%) Windows XP
16 9 (0.47%) AIX
16 9 (0.47%) CentOS
16 9 (0.47%) Mac OS X Server
17 8 (0.41%) Windows Mobile
Processes & Methodologies
1 411 (21.25%) Service Management
2 313 (16.18%) Agile Software Development
3 277 (14.32%) ITSM
4 238 (12.31%) Change Management
5 236 (12.20%) Project Management
6 227 (11.74%) Service Delivery
7 224 (11.58%) PRINCE2
8 182 (9.41%) Problem-Solving
9 163 (8.43%) ITIL V3
10 153 (7.91%) Stakeholder Management
11 130 (6.72%) DevOps
11 130 (6.72%) Incident Management
12 125 (6.46%) Problem Management
13 123 (6.36%) Migration
14 93 (4.81%) Configuration Management
15 86 (4.45%) Continuous Improvement
16 82 (4.24%) Root Cause Analysis
17 78 (4.03%) Disaster Recovery
18 76 (3.93%) Risk Management
19 74 (3.83%) Service Design
Programming Languages
1 146 (7.55%) SQL
2 127 (6.57%) PowerShell
3 95 (4.91%) Python
4 92 (4.76%) JavaScript
5 55 (2.84%) Java
6 51 (2.64%) Bash Shell
7 38 (1.96%) C
8 27 (1.40%) Perl
9 23 (1.19%) Shell Script
10 21 (1.09%) C#
11 19 (0.98%) Ruby
12 16 (0.83%) VBScript
13 11 (0.57%) PHP
14 10 (0.52%) VB
15 9 (0.47%) PL/SQL
16 8 (0.41%) Go
16 8 (0.41%) T-SQL
17 7 (0.36%) R
18 6 (0.31%) C++
18 6 (0.31%) U-SQL
Qualifications
1 270 (13.96%) ITIL Certification
2 213 (11.01%) Security Cleared
3 180 (9.31%) SC Cleared
4 163 (8.43%) Degree
5 142 (7.34%) Microsoft Certification
6 134 (6.93%) Cisco Certification
7 78 (4.03%) CCNA
8 71 (3.67%) CCNP
9 68 (3.52%) ITIL Foundation Certificate
10 65 (3.36%) MCSE
11 48 (2.48%) CISSP
12 43 (2.22%) MCSA
12 43 (2.22%) PMI Certification
13 38 (1.96%) MCP
14 34 (1.76%) PRINCE2 Certification
15 31 (1.60%) PMP
16 30 (1.55%) CCIE
16 30 (1.55%) CISM
17 28 (1.45%) Computer Science Degree
17 28 (1.45%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 158 (8.17%) SLA
2 59 (3.05%) ISO/IEC 27001
3 33 (1.71%) QA
4 32 (1.65%) COBIT
5 24 (1.24%) PMO
6 23 (1.19%) Data Quality
6 23 (1.19%) GDPR
7 16 (0.83%) HMG Security Policy Framework
7 16 (0.83%) PCI DSS
8 11 (0.57%) HIPAA
9 10 (0.52%) Sarbanes-Oxley
10 7 (0.36%) PSD2
11 6 (0.31%) Disclosure Scotland
11 6 (0.31%) Government Security Classifications
12 5 (0.26%) HL7
13 4 (0.21%) ISO/IEC 20000
14 3 (0.16%) ISO 22301
14 3 (0.16%) ISO/IEC 19770
14 3 (0.16%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
15 2 (0.10%) Actionable Recommendations
System Software
1 423 (21.87%) Active Directory
2 195 (10.08%) VMware Infrastructure
3 67 (3.46%) Hyper-V
4 34 (1.76%) BitLocker
5 31 (1.60%) XenApp
6 29 (1.50%) Virtual Machines
6 29 (1.50%) XenDesktop
7 28 (1.45%) Virtual Desktop
8 27 (1.40%) VMware ESXi
9 23 (1.19%) Docker
10 22 (1.14%) vSphere
11 17 (0.88%) Microsoft App-V
12 12 (0.62%) Virtual Servers
13 11 (0.57%) NFS
13 11 (0.57%) Veritas Cluster Server
13 11 (0.57%) VMware NSX
14 8 (0.41%) IAG
14 8 (0.41%) Terminal Services
14 8 (0.41%) UAG
15 5 (0.26%) KVM
Systems Management
1 138 (7.14%) SCCM
2 66 (3.41%) Single Sign-On
3 41 (2.12%) Ansible
4 36 (1.86%) SCOM
5 32 (1.65%) Terraform
6 31 (1.60%) Puppet
7 30 (1.55%) Opscode Chef
8 24 (1.24%) AirWatch
9 23 (1.19%) Systems Management Server (SMS)
10 19 (0.98%) Microsoft Intune
11 18 (0.93%) NetBackup
11 18 (0.93%) vCenter Server
12 15 (0.78%) McAfee ePO
13 14 (0.72%) Microsoft Clustering
13 14 (0.72%) Tivoli
14 13 (0.67%) CA Single Sign-On
14 13 (0.67%) Kubernetes
15 12 (0.62%) Cisco CUCM
15 12 (0.62%) Cisco Prime
16 9 (0.47%) Nagios
Vendors
1 516 (26.68%) Microsoft
2 266 (13.75%) ServiceNow
3 251 (12.98%) VMware
4 241 (12.46%) Cisco
5 151 (7.81%) Citrix
6 119 (6.15%) Apple
7 95 (4.91%) Oracle
8 86 (4.45%) HP
9 59 (3.05%) CheckPoint
10 56 (2.90%) Remedy
11 50 (2.59%) McAfee
11 50 (2.59%) SAP
12 44 (2.28%) Ivanti
13 43 (2.22%) SolarWinds
14 41 (2.12%) IBM
15 39 (2.02%) EMC
16 38 (1.96%) Palo Alto
16 38 (1.96%) Splunk
17 36 (1.86%) BMC
18 33 (1.71%) Red Hat