Period
to 20 April 2018

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 20 April 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England > London
6 months to
20 Apr 2018
Same period 2017 Same period 2016
Rank 61 51 30
Rank change year-on-year -10 -21 +1
Contract jobs citing ITIL 1,863 1,777 2,500
As % of all contract IT jobs advertised in London 4.03% 4.39% 5.64%
As % of the Processes & Methodologies category 4.62% 5.09% 6.58%
Number of daily rates quoted 1,214 1,206 1,683
London median daily rate £425 £425 £425
10th Percentile £161 £200 £200
90th Percentile £623 £588 £588
England median daily rate £400 £400 £375
% change year-on-year - +6.67% -
Number of hourly rates quoted 93 58 96
London median hourly rate £18.70 £15.00 £15.00
Median hourly rate % change year-on-year +24.67% - -3.23%
10th Percentile £13.25 £11.55 £11.00
90th Percentile £31.43 £37.30 £25.69
England median hourly rate £15.50 £15.50 £16.50
% change year-on-year - -6.06% +6.45%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Contract vacancies with a requirement for process or methodology skills 40,315 34,885 38,006
As % of all contract IT jobs advertised in London 87.27% 86.26% 85.77%
Number of daily rates quoted 29,125 25,082 27,302
London median daily rate £500 £475 £459
Median daily rate % change year-on-year +5.26% +3.51% +1.97%
10th Percentile £319 £313 £300
90th Percentile £675 £650 £644
England median daily rate £463 £450 £425
% change year-on-year +2.89% +5.88% +3.66%
Number of hourly rates quoted 553 380 431
London median hourly rate £24.50 £25.00 £21.00
Median hourly rate % change year-on-year -2.00% +19.05% +13.51%
10th Percentile £14.00 £12.50 £11.25
90th Percentile £53.70 £53.81 £51.25
England median hourly rate £22.50 £25.00 £23.00
% change year-on-year -10.00% +8.70% +11.52%

ITIL
Job Vacancy Trend in London

Job postings citing ITIL as a percentage of all IT jobs advertised in London.

Job vacancy trend for ITIL in London

ITIL
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in London.

Contractor daily rate trend for ITIL in London

ITIL
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing ITIL in London over the 6 months to 20 April 2018.

Contractor daily rate histogram for ITIL in London

ITIL
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in London.

Contractor hourly rate trend for ITIL in London

ITIL
Contractor Hourly Rate Histogram in London

The hourly rate distribution of IT jobs citing ITIL in London over the 6 months to 20 April 2018.

Contractor hourly rate histogram for ITIL in London

ITIL
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the London region over the 6 months to 20 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -8 360 £425 - 78
West London -4 133 £350 -9.68% 43
South London -18 117 £475 +5.56% 19
East London +14 61 £488 +8.33% 18
North London -15 10 £363 -9.38% 3
ITIL
England

For the 6 months to 20 April 2018, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region with a requirement for ITIL.

1 564 (30.27%) Windows
2 477 (25.60%) Finance
3 464 (24.91%) Service Management
4 456 (24.48%) Microsoft
5 424 (22.76%) Active Directory
6 353 (18.95%) Agile Software Development
7 272 (14.60%) Project Management
8 264 (14.17%) ITIL Certification
9 258 (13.85%) ITSM
10 255 (13.69%) Change Management
11 253 (13.58%) Microsoft Office
12 225 (12.08%) Service Delivery
13 221 (11.86%) PRINCE2
13 221 (11.86%) Security Cleared
14 211 (11.33%) Cisco
14 211 (11.33%) ServiceNow
15 207 (11.11%) Analytical Skills
16 202 (10.84%) VMware
17 201 (10.79%) SLA
18 189 (10.14%) Problem-Solving
19 185 (9.93%) Stakeholder Management
20 176 (9.45%) ITIL V3
20 176 (9.45%) Office 365
21 171 (9.18%) Banking
22 170 (9.13%) Linux
22 170 (9.13%) Windows 7
23 164 (8.80%) Firewall
24 163 (8.75%) Windows Server
25 159 (8.53%) Incident Management
26 155 (8.32%) SC Cleared

ITIL
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 104 (5.58%) MS Exchange
2 53 (2.84%) SharePoint
3 51 (2.74%) IIS
4 40 (2.15%) Skype for Business
5 37 (1.99%) Tomcat
6 30 (1.61%) Exchange Server 2010
7 28 (1.50%) Apache
8 26 (1.40%) WebSphere
9 24 (1.29%) JBoss
10 22 (1.18%) Confluence
11 18 (0.97%) CMS
11 18 (0.97%) Exchange Server 2013
12 16 (0.86%) Commerce Server
13 14 (0.75%) nginx
14 10 (0.54%) Elasticsearch
14 10 (0.54%) OpenStack
14 10 (0.54%) SharePoint 2013
15 9 (0.48%) Exchange Server 2007
16 8 (0.43%) Blackberry Enterprise Server
16 8 (0.43%) SharePoint 2010
Applications
1 253 (13.58%) Microsoft Office
2 72 (3.86%) Microsoft Excel
3 45 (2.42%) MS Visio
4 35 (1.88%) Microsoft PowerPoint
5 29 (1.56%) Microsoft Project
6 3 (0.16%) Adobe Creative Suite
6 3 (0.16%) AutoCAD
6 3 (0.16%) Spreadsheet
7 1 (0.054%) Acrobat
7 1 (0.054%) InfoPath
7 1 (0.054%) Photoshop
7 1 (0.054%) Revit
Business Applications
1 30 (1.61%) Remedy ITSM
2 12 (0.64%) Dynamics CRM
2 12 (0.64%) Oracle EBS
3 10 (0.54%) Dynamics AX
4 8 (0.43%) Oracle EBS R12
5 6 (0.32%) Oracle Retail
6 4 (0.21%) Elite 3E
6 4 (0.21%) Eloqua
6 4 (0.21%) RMDS
6 4 (0.21%) Servitor
7 3 (0.16%) Relativity
8 2 (0.11%) BusinessWorks
8 2 (0.11%) SAP ERP
8 2 (0.11%) SAP GRC
8 2 (0.11%) Workfront
9 1 (0.054%) Cognos TM1
9 1 (0.054%) Dynamics GP
9 1 (0.054%) NetSuite
9 1 (0.054%) SAP FI-AP
9 1 (0.054%) SAP Oil and Gas
Cloud Services
1 176 (9.45%) Office 365
2 124 (6.66%) Microsoft Azure
3 116 (6.23%) Amazon AWS
4 50 (2.68%) SaaS
5 36 (1.93%) PaaS
6 27 (1.45%) IaaS
7 24 (1.29%) Cloud Computing
8 12 (0.64%) Mimecast
9 9 (0.48%) Azure Active Directory
10 7 (0.38%) Akamai
10 7 (0.38%) G Suite
11 6 (0.32%) AWS CloudFormation
11 6 (0.32%) OneDrive
12 5 (0.27%) GitHub
13 4 (0.21%) Salesforce Sales Cloud
14 3 (0.16%) AWS Lambda
14 3 (0.16%) Azure Data Factory
14 3 (0.16%) Google Cloud Platform
14 3 (0.16%) OpenShift
14 3 (0.16%) Serverless
Communications & Networking
1 164 (8.80%) Firewall
2 140 (7.51%) DNS
3 139 (7.46%) WAN
4 131 (7.03%) LAN
5 130 (6.98%) VPN
6 96 (5.15%) DHCP
7 90 (4.83%) TCP/IP
8 72 (3.86%) SAN
9 62 (3.33%) Network Security
10 52 (2.79%) Internet
11 40 (2.15%) MPLS
11 40 (2.15%) Wireless
12 38 (2.04%) Skype
13 37 (1.99%) VoIP
14 34 (1.83%) SSL
15 30 (1.61%) OSPF
16 28 (1.50%) BGP
16 28 (1.50%) Cisco ASA
17 25 (1.34%) Cisco Nexus
18 21 (1.13%) Cisco IOS
Database & Business Intelligence
1 86 (4.62%) SQL Server
2 52 (2.79%) Relational Database
3 21 (1.13%) PostgreSQL
4 16 (0.86%) MySQL
5 15 (0.81%) SQL Server Integration Services
6 14 (0.75%) RDBMS
7 13 (0.70%) DB2
8 12 (0.64%) SQL Server Reporting Services
9 10 (0.54%) NoSQL
9 10 (0.54%) Oracle Database
9 10 (0.54%) QlikView
10 8 (0.43%) MongoDB
11 7 (0.38%) Big Data
12 6 (0.32%) Hadoop
12 6 (0.32%) SQL Server 2008
12 6 (0.32%) SQL Server 2012
13 5 (0.27%) Apache Cassandra
13 5 (0.27%) Data Mining
13 5 (0.27%) Electronic Patient Records
13 5 (0.27%) SQL Server 2016
Development Applications
1 62 (3.33%) JIRA
2 45 (2.42%) Git (software)
3 22 (1.18%) Jenkins
4 10 (0.54%) Bitbucket
5 8 (0.43%) Selenium
6 7 (0.38%) JMeter
6 7 (0.38%) MSI
7 6 (0.32%) Fiddler
8 5 (0.27%) TestRail
8 5 (0.27%) Visual Studio
9 4 (0.21%) Atlassian Bamboo
9 4 (0.21%) Cucumber
9 4 (0.21%) VSS/SourceSafe
10 3 (0.16%) LoadRunner
10 3 (0.16%) Maven
10 3 (0.16%) Octopus Deploy
11 2 (0.11%) Hudson
11 2 (0.11%) IBM UrbanCode
11 2 (0.11%) RStudio
11 2 (0.11%) Team Foundation Server
General
1 477 (25.60%) Finance
2 171 (9.18%) Banking
3 76 (4.08%) Retail
4 66 (3.54%) Telecoms
5 57 (3.06%) Legal
6 55 (2.95%) Law
7 32 (1.72%) Investment Banking
8 26 (1.40%) Pharmaceutical
9 25 (1.34%) International Banking
10 19 (1.02%) Advertising
11 16 (0.86%) Financial Institution
12 15 (0.81%) Back Office
13 13 (0.70%) Marketing
14 12 (0.64%) French Language
15 11 (0.59%) Manufacturing
16 8 (0.43%) Local Government
17 7 (0.38%) Billing
17 7 (0.38%) Front Office
17 7 (0.38%) German Language
18 5 (0.27%) Retail Banking
Job Titles
1 414 (22.22%) Analyst
2 182 (9.77%) Architect
3 156 (8.37%) Service Analyst
4 154 (8.27%) Service Manager
5 133 (7.14%) Service Desk Analyst
6 116 (6.23%) Desktop Support
7 111 (5.96%) Consultant
8 104 (5.58%) Support Engineer
9 102 (5.48%) Support Analyst
10 98 (5.26%) Project Manager
11 83 (4.46%) Developer
12 75 (4.03%) Business Analyst
13 72 (3.86%) ITIL Manager
14 66 (3.54%) 2nd Line Support
15 56 (3.01%) Administrator
15 56 (3.01%) Network Engineer
16 53 (2.84%) Infrastructure Engineer
17 52 (2.79%) IT Manager
17 52 (2.79%) Transition Manager
18 51 (2.74%) IT Support
Libraries, Frameworks & Software Standards
1 79 (4.24%) Web Services
2 59 (3.17%) HTML
3 41 (2.20%) CSS
4 36 (1.93%) HTML5
5 35 (1.88%) XML
6 27 (1.45%) REST
7 26 (1.40%) J2EE
8 21 (1.13%) AngularJS
8 21 (1.13%) SOAP
9 20 (1.07%) .NET
10 17 (0.91%) JSON
10 17 (0.91%) Middleware
11 14 (0.75%) CSS3
11 14 (0.75%) LDAP
12 13 (0.70%) SAML
13 10 (0.54%) Elastic Stack
14 9 (0.48%) Ajax
14 9 (0.48%) Velocity
15 8 (0.43%) SailPoint
15 8 (0.43%) XHTML
Miscellaneous
1 207 (11.11%) Analytical Skills
2 135 (7.25%) Data Centre
3 107 (5.74%) Management Information System
4 56 (3.01%) Computer Science
5 40 (2.15%) Blackberry
6 38 (2.04%) CMDB
7 33 (1.77%) User Experience
8 31 (1.66%) NHS
9 30 (1.61%) Clustering
10 29 (1.56%) iPhone
10 29 (1.56%) Self-Motivation
11 25 (1.34%) iPad
12 23 (1.23%) Greenfield Project
12 23 (1.23%) PMI
13 20 (1.07%) Video Conferencing
14 18 (0.97%) Data Protection Act
15 16 (0.86%) Mobile App
16 15 (0.81%) Fixed Income
16 15 (0.81%) FMCG
16 15 (0.81%) Public Cloud
Operating Systems
1 564 (30.27%) Windows
2 170 (9.13%) Linux
2 170 (9.13%) Windows 7
3 163 (8.75%) Windows Server
4 137 (7.35%) Windows 10
5 104 (5.58%) Unix
6 81 (4.35%) Windows Server 2008
7 79 (4.24%) Windows Server 2012
8 42 (2.25%) Red Hat Enterprise Linux
9 31 (1.66%) Apple iOS
10 30 (1.61%) Android
11 28 (1.50%) Windows Server 2003
12 21 (1.13%) Windows XP
13 19 (1.02%) Windows 2000
14 18 (0.97%) Mac OS X
14 18 (0.97%) Windows 8
15 15 (0.81%) Mac OS
16 10 (0.54%) AIX
16 10 (0.54%) Solaris
17 9 (0.48%) Windows Vista
Processes & Methodologies
1 464 (24.91%) Service Management
2 353 (18.95%) Agile Software Development
3 272 (14.60%) Project Management
4 258 (13.85%) ITSM
5 255 (13.69%) Change Management
6 225 (12.08%) Service Delivery
7 221 (11.86%) PRINCE2
8 189 (10.14%) Problem-Solving
9 185 (9.93%) Stakeholder Management
10 176 (9.45%) ITIL V3
11 159 (8.53%) Incident Management
12 155 (8.32%) Problem Management
13 132 (7.09%) Configuration Management
14 121 (6.49%) Migration
15 100 (5.37%) Service Design
16 95 (5.10%) Scrum
17 91 (4.88%) Information Security
18 86 (4.62%) Continuous Improvement
19 80 (4.29%) DevOps
20 74 (3.97%) Waterfall
Programming Languages
1 149 (8.00%) SQL
2 94 (5.05%) Java
3 86 (4.62%) JavaScript
3 86 (4.62%) PowerShell
4 70 (3.76%) Python
5 40 (2.15%) Perl
6 31 (1.66%) C
7 25 (1.34%) Bash Shell
7 25 (1.34%) Ruby
8 17 (0.91%) C#
9 16 (0.86%) Shell Script
10 15 (0.81%) T-SQL
11 14 (0.75%) PHP
11 14 (0.75%) VB
12 12 (0.64%) PL/SQL
13 9 (0.48%) VBScript
14 8 (0.43%) C++
15 7 (0.38%) Korn
16 6 (0.32%) AWK
17 4 (0.21%) VBA
Qualifications
1 264 (14.17%) ITIL Certification
2 221 (11.86%) Security Cleared
3 155 (8.32%) SC Cleared
4 133 (7.14%) Degree
5 128 (6.87%) Microsoft Certification
6 116 (6.23%) Cisco Certification
7 82 (4.40%) MCSE
8 69 (3.70%) CISSP
9 61 (3.27%) CCNA
10 55 (2.95%) CCNP
11 41 (2.20%) CISM
12 40 (2.15%) DV Cleared
12 40 (2.15%) PMI Certification
13 39 (2.09%) MCSA
14 34 (1.83%) MCP
15 33 (1.77%) CISA
16 32 (1.72%) VMware Certified Professional (VCP)
17 27 (1.45%) CCIE
17 27 (1.45%) ITIL Foundation Certificate
17 27 (1.45%) PRINCE2 Certification
Quality Assurance & Compliance
1 201 (10.79%) SLA
2 61 (3.27%) ISO/IEC 27001
3 44 (2.36%) ISO/IEC 20000
4 34 (1.83%) GDPR
5 32 (1.72%) COBIT
6 31 (1.66%) PMO
6 31 (1.66%) QA
7 30 (1.61%) PCI DSS
8 25 (1.34%) ISO 9001
9 11 (0.59%) MiFID
10 7 (0.38%) Government Security Classifications
11 6 (0.32%) Sarbanes-Oxley
12 5 (0.27%) HL7
12 5 (0.27%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
13 4 (0.21%) Cyber Essentials
13 4 (0.21%) HMG Security Policy Framework
14 3 (0.16%) Dodd-Frank
14 3 (0.16%) EMIR
14 3 (0.16%) ISO 22301
14 3 (0.16%) PMBOK
System Software
1 424 (22.76%) Active Directory
2 141 (7.57%) VMware Infrastructure
3 52 (2.79%) Hyper-V
4 39 (2.09%) Docker
5 33 (1.77%) XenApp
6 32 (1.72%) vSphere
7 26 (1.40%) Virtual Machines
8 22 (1.18%) VMware ESXi
9 11 (0.59%) Microsoft App-V
9 11 (0.59%) XenDesktop
10 10 (0.54%) Virtual Desktop
11 9 (0.48%) DFS Replication
12 8 (0.43%) vCloud
13 7 (0.38%) BitLocker
13 7 (0.38%) NFS
13 7 (0.38%) Terminal Services
14 6 (0.32%) ProxySG
15 5 (0.27%) VMware NSX
16 4 (0.21%) VMware Workstation
17 3 (0.16%) Oracle RAC
Systems Management
1 104 (5.58%) SCCM
2 36 (1.93%) Single Sign-On
3 29 (1.56%) SCOM
4 24 (1.29%) Opscode Chef
5 18 (0.97%) AirWatch
5 18 (0.97%) Ansible
6 14 (0.75%) Systems Management Server (SMS)
7 13 (0.70%) Nessus
7 13 (0.70%) Puppet
8 11 (0.59%) NetBackup
9 10 (0.54%) BladeLogic
9 10 (0.54%) vCenter Server
10 8 (0.43%) Microsoft Data Protection Manager
10 8 (0.43%) Microsoft Intune
10 8 (0.43%) SCOrch
10 8 (0.43%) Suricata
10 8 (0.43%) vRealize
11 7 (0.38%) ITRS Geneos
11 7 (0.38%) Red Hat Spacewalk
11 7 (0.38%) ServiceCenter
Vendors
1 456 (24.48%) Microsoft
2 211 (11.33%) Cisco
2 211 (11.33%) ServiceNow
3 202 (10.84%) VMware
4 134 (7.19%) Citrix
5 81 (4.35%) HP
6 77 (4.13%) Oracle
7 58 (3.11%) CheckPoint
8 54 (2.90%) Ivanti
9 47 (2.52%) Remedy
10 45 (2.42%) Apple
11 43 (2.31%) IBM
11 43 (2.31%) Red Hat
12 38 (2.04%) Palo Alto
12 38 (2.04%) Splunk
13 35 (1.88%) F5
14 32 (1.72%) SAP
15 31 (1.66%) BMC
16 27 (1.45%) Juniper
17 23 (1.23%) McAfee