Period
to

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 23 May 2022 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ITIL
England > London
6 months to
23 May 2022
Same period 2021 Same period 2020
Rank 69 87 75
Rank change year-on-year +18 -12 -12
Contract jobs citing ITIL 1,355 739 653
As % of all contract jobs advertised in London 3.54% 3.04% 3.28%
As % of the Processes & Methodologies category 3.87% 3.35% 3.67%
Number of daily rates quoted 1,005 533 467
10th Percentile £213 £230 £155
25th Percentile £378 £363 £263
Median daily rate (50th Percentile) £500 £490 £440
Median % change year-on-year +2.04% +11.36% -7.37%
75th Percentile £600 £575 £538
90th Percentile £679 £656 £588
England median daily rate £475 £438 £410
% change year-on-year +8.57% +6.71% -3.53%
Number of hourly rates quoted 24 9 27
10th Percentile £14.75 £15.05 £12.42
25th Percentile £16.13 £16.25 £12.53
Median hourly rate £30.00 £26.50 £15.98
Median % change year-on-year +13.21% +65.83% -6.00%
75th Percentile £37.27 £27.50 £23.00
90th Percentile £43.95 £31.95 £26.50
England median hourly rate £15.50 £19.69 £17.77
% change year-on-year -21.29% +10.82% +3.01%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Contract vacancies with a requirement for process or methodology skills 35,029 22,087 17,793
As % of all contract IT jobs advertised in London 91.52% 90.98% 89.51%
Number of daily rates quoted 25,608 15,826 12,801
10th Percentile £400 £350 £325
25th Percentile £475 £425 £419
Median daily rate (50th Percentile) £575 £525 £525
Median % change year-on-year +9.52% - +0.96%
75th Percentile £688 £625 £615
90th Percentile £775 £713 £700
England median daily rate £545 £500 £475
% change year-on-year +9.00% +5.26% -
Number of hourly rates quoted 406 231 225
10th Percentile £17.00 £15.00 £13.60
25th Percentile £23.91 £21.13 £18.50
Median hourly rate £35.50 £32.50 £26.50
Median % change year-on-year +9.23% +22.64% +20.45%
75th Percentile £50.00 £51.56 £47.12
90th Percentile £67.50 £66.50 £59.00
England median hourly rate £26.98 £24.47 £21.57
% change year-on-year +10.26% +13.44% -4.13%

ITIL
Job Vacancy Trend in London

Job postings citing ITIL as a proportion of all IT jobs advertised in London.

Job vacancy trend for ITIL in London

ITIL
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing ITIL in London.

Daily rate trend for ITIL in London

ITIL
Daily Rate Histogram in London

Daily rate distribution for jobs citing ITIL in London over the 6 months to 23 May 2022.

Daily rate histogram for ITIL in London

ITIL
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing ITIL in London.

Hourly rate trend for ITIL in London

ITIL
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing ITIL in London over the 6 months to 23 May 2022.

Hourly rate histogram for ITIL in London

ITIL
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the London region over the 6 months to 23 May 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +22 226 £525 +2.44% 46
West London +12 55 £370 -22.11% 25
South London -8 23 £450 +5.88% 5
East London -15 10 £220 -34.33% 16
North London +2 5 £418 +169.68% 2
ITIL
England

For the 6 months to 23 May 2022, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region with a requirement for ITIL.

1 416 (30.70%) Social Skills
2 361 (26.64%) Microsoft
3 357 (26.35%) Finance
4 356 (26.27%) Service Management
5 349 (25.76%) Agile
6 347 (25.61%) Windows
7 269 (19.85%) Azure
8 257 (18.97%) Microsoft 365
9 244 (18.01%) Active Directory
10 228 (16.83%) ITSM
11 201 (14.83%) Change Management
12 199 (14.69%) ServiceNow
13 179 (13.21%) Security Cleared
14 171 (12.62%) ITIL Certification
15 166 (12.25%) Linux
16 155 (11.44%) Project Management
17 154 (11.37%) Incident Management
17 154 (11.37%) Problem-Solving
18 152 (11.22%) Problem Management
18 152 (11.22%) Migration
19 151 (11.14%) SQL
20 147 (10.85%) PowerShell
21 146 (10.77%) VMware
22 142 (10.48%) Degree
23 138 (10.18%) Cisco
24 137 (10.11%) Microsoft Office
24 137 (10.11%) PRINCE2
25 136 (10.04%) ITIL V3
26 135 (9.96%) SC Cleared
27 133 (9.82%) Analytical Skills

ITIL
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 55 (4.06%) SharePoint
2 40 (2.95%) Confluence
3 33 (2.44%) MS Exchange
4 21 (1.55%) IIS
5 16 (1.18%) Skype for Business
6 13 (0.96%) Tomcat
7 12 (0.89%) WebSphere
8 9 (0.66%) CMS
9 8 (0.59%) IBM HTTP Server
9 8 (0.59%) WebSphere Application Server
10 6 (0.44%) OpenStack
11 5 (0.37%) Exchange Server 2003
11 5 (0.37%) nginx
12 4 (0.30%) Apache
12 4 (0.30%) Exchange Server 2010
12 4 (0.30%) WebLogic
13 3 (0.22%) JBoss
13 3 (0.22%) Oracle SOA Suite
13 3 (0.22%) SAS
13 3 (0.22%) SharePoint Server
Applications
1 137 (10.11%) Microsoft Office
2 47 (3.47%) Microsoft Excel
3 17 (1.25%) Microsoft PowerPoint
3 17 (1.25%) Microsoft Project
4 16 (1.18%) MS Visio
5 3 (0.22%) Chatbot
6 2 (0.15%) Acrobat
6 2 (0.15%) Spreadsheet
7 1 (0.074%) AutoCAD
7 1 (0.074%) Snagit
Business Applications
1 16 (1.18%) BusinessWorks
2 13 (0.96%) Dynamics CRM
3 10 (0.74%) Remedy ITSM
4 7 (0.52%) Eikon
5 6 (0.44%) Dynamics NAV
6 5 (0.37%) Eloqua
6 5 (0.37%) Oracle ERP
6 5 (0.37%) Oracle SCM
7 4 (0.30%) Refinitiv Enterprise Platform
7 4 (0.30%) RMDS
8 3 (0.22%) SAP ERP
9 2 (0.15%) assyst
9 2 (0.15%) BPCS
9 2 (0.15%) Dynamics AX
9 2 (0.15%) Oracle Applications
9 2 (0.15%) Sentinel
10 1 (0.074%) FLEXCUBE
10 1 (0.074%) Maximo
10 1 (0.074%) MFGPRO
10 1 (0.074%) Oracle CRM
Cloud Services
1 269 (19.85%) Azure
2 257 (18.97%) Microsoft 365
3 93 (6.86%) AWS
4 70 (5.17%) Azure Active Directory
5 47 (3.47%) SaaS
6 42 (3.10%) PaaS
7 34 (2.51%) Power Platform
8 31 (2.29%) GCP
9 29 (2.14%) IaaS
10 23 (1.70%) Cloud Computing
11 17 (1.25%) Azure Monitor
12 14 (1.03%) OneDrive
13 13 (0.96%) GitHub
13 13 (0.96%) OpenShift
14 12 (0.89%) Amazon S3
14 12 (0.89%) Mimecast
15 10 (0.74%) AWS CloudFormation
15 10 (0.74%) Dynamics 365
16 7 (0.52%) Serverless
17 6 (0.44%) Salesforce Service Cloud
Communications & Networking
1 75 (5.54%) DNS
2 73 (5.39%) Firewall
3 61 (4.50%) DHCP
3 61 (4.50%) TCP/IP
4 54 (3.99%) LAN
5 53 (3.91%) WAN
6 41 (3.03%) Wireless
7 28 (2.07%) VoIP
7 28 (2.07%) VPN
8 25 (1.85%) Internet
9 23 (1.70%) SD-WAN
10 21 (1.55%) Skype
11 18 (1.33%) OSPF
11 18 (1.33%) SSL
12 17 (1.25%) Cisco Nexus
13 15 (1.11%) BGP
13 15 (1.11%) Cisco IOS
13 15 (1.11%) MPLS
14 14 (1.03%) Network Security
15 13 (0.96%) SAN
Database & Business Intelligence
1 76 (5.61%) SQL Server
2 29 (2.14%) Power BI
3 23 (1.70%) MySQL
4 22 (1.62%) Data Warehouse
5 17 (1.25%) Oracle Database
5 17 (1.25%) Relational Database
5 17 (1.25%) SQL Server Integration Services
6 14 (1.03%) Tableau
7 11 (0.81%) SQL Server Reporting Services
8 10 (0.74%) Metadata
9 8 (0.59%) Amazon RDS
10 6 (0.44%) MongoDB
10 6 (0.44%) Oracle Database 12c
10 6 (0.44%) Oracle Exadata
11 5 (0.37%) PostgreSQL
11 5 (0.37%) Star Schema
12 4 (0.30%) Amazon DynamoDB
12 4 (0.30%) BusinessObjects
12 4 (0.30%) Oracle Database 11g
12 4 (0.30%) Oracle Reports
Development Applications
1 89 (6.57%) JIRA
2 27 (1.99%) Git (software)
3 17 (1.25%) Subversion
4 11 (0.81%) Jenkins
5 8 (0.59%) GitLab
6 7 (0.52%) Eclipse
6 7 (0.52%) Team Foundation Server
7 6 (0.44%) Balsamiq
7 6 (0.44%) Sonatype Nexus
8 5 (0.37%) Bitbucket
8 5 (0.37%) Gradle
8 5 (0.37%) IBM UrbanCode
8 5 (0.37%) Oracle APEX
9 4 (0.30%) Atlassian Bamboo
9 4 (0.30%) Bitbucket Server
9 4 (0.30%) ERwin
9 4 (0.30%) JUnit
9 4 (0.30%) Mockito
9 4 (0.30%) Selenium
9 4 (0.30%) Visual Studio
General
1 416 (30.70%) Social Skills
2 357 (26.35%) Finance
3 133 (9.82%) Analytical Skills
4 90 (6.64%) Public Sector
5 81 (5.98%) Banking
6 55 (4.06%) Presentation Skills
7 47 (3.47%) Front Office
8 43 (3.17%) Telecoms
9 35 (2.58%) Influencing Skills
10 33 (2.44%) Investment Banking
11 31 (2.29%) Financial Institution
12 29 (2.14%) Legal
13 25 (1.85%) Documentation Skills
13 25 (1.85%) Organisational Skills
14 22 (1.62%) Law
14 22 (1.62%) Marketing
15 19 (1.40%) Manufacturing
15 19 (1.40%) Retail
16 12 (0.89%) Electronics
16 12 (0.89%) Spanish Language
Job Titles
1 281 (20.74%) Analyst
2 175 (12.92%) Architect
3 130 (9.59%) Service Manager
4 99 (7.31%) Support Analyst
5 72 (5.31%) Project Manager
6 67 (4.94%) Service Analyst
7 66 (4.87%) Business Analyst
8 57 (4.21%) IT Analyst
9 56 (4.13%) IT Manager
9 56 (4.13%) Support Engineer
10 55 (4.06%) Consultant
11 52 (3.84%) Delivery Manager
12 51 (3.76%) Infrastructure Engineer
13 48 (3.54%) Solutions Architect
14 40 (2.95%) 2nd Line Support
15 39 (2.88%) IT Support
16 38 (2.80%) Developer
17 37 (2.73%) Service Architect
17 37 (2.73%) Service Delivery Manager
18 36 (2.66%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 35 (2.58%) Middleware
2 33 (2.44%) XML
3 32 (2.36%) .NET
4 22 (1.62%) Web Services
5 18 (1.33%) HTML
6 16 (1.18%) AngularJS
6 16 (1.18%) Rendezvous
7 12 (0.89%) LDAP
7 12 (0.89%) REST
8 11 (0.81%) CSS
9 10 (0.74%) React
10 9 (0.66%) SailPoint
11 8 (0.59%) Node.js
12 7 (0.52%) Spring
12 7 (0.52%) Spring Boot
12 7 (0.52%) WebRTC
13 6 (0.44%) 802.1X
13 6 (0.44%) JSON
13 6 (0.44%) Kafka
13 6 (0.44%) Velocity
Miscellaneous
1 88 (6.49%) Data Centre
2 85 (6.27%) Management Information System
3 58 (4.28%) CMDB
4 43 (3.17%) NHS
5 39 (2.88%) Video Conferencing
6 35 (2.58%) Virtual Team
7 31 (2.29%) Self-Motivation
8 30 (2.21%) Clustering
8 30 (2.21%) Public Cloud
9 27 (1.99%) Replication
10 24 (1.77%) User Experience
11 23 (1.70%) Foreign Exchange (FX)
12 21 (1.55%) Derivative
13 17 (1.25%) Data Protection Act
13 17 (1.25%) Enterprise Software
14 16 (1.18%) Private Cloud
15 13 (0.96%) Hybrid Cloud
15 13 (0.96%) PKI
16 12 (0.89%) Enterprise Storage
16 12 (0.89%) Legacy Systems
Operating Systems
1 347 (25.61%) Windows
2 166 (12.25%) Linux
3 105 (7.75%) Windows 10
4 98 (7.23%) Windows Server
5 91 (6.72%) Unix
6 39 (2.88%) Red Hat Enterprise Linux
6 39 (2.88%) Windows Server 2016
7 33 (2.44%) Windows Server 2012
8 27 (1.99%) Windows 7
9 23 (1.70%) Android
10 18 (1.33%) Apple iOS
11 17 (1.25%) Windows Server 2008
11 17 (1.25%) Windows Server 2019
12 13 (0.96%) Oracle Linux
13 9 (0.66%) Mac OS
13 9 (0.66%) Solaris
14 8 (0.59%) CentOS
15 5 (0.37%) Mac OS X
15 5 (0.37%) Ubuntu
16 4 (0.30%) VMS
Processes & Methodologies
1 356 (26.27%) Service Management
2 349 (25.76%) Agile
3 228 (16.83%) ITSM
4 201 (14.83%) Change Management
5 155 (11.44%) Project Management
6 154 (11.37%) Incident Management
6 154 (11.37%) Problem-Solving
7 152 (11.22%) Migration
7 152 (11.22%) Problem Management
8 137 (10.11%) PRINCE2
9 136 (10.04%) ITIL V3
10 132 (9.74%) Service Delivery
11 131 (9.67%) DevOps
12 128 (9.45%) Risk Management
13 127 (9.37%) Stakeholder Management
14 119 (8.78%) Service Design
15 108 (7.97%) Project Delivery
16 90 (6.64%) Scrum
17 84 (6.20%) Information Security
18 76 (5.61%) Infrastructure Engineering
Programming Languages
1 151 (11.14%) SQL
2 147 (10.85%) PowerShell
3 108 (7.97%) Python
4 52 (3.84%) Java
5 37 (2.73%) C#
6 34 (2.51%) JavaScript
7 27 (1.99%) C
8 26 (1.92%) Perl
9 24 (1.77%) Shell Script
10 21 (1.55%) Bash
11 13 (0.96%) T-SQL
12 11 (0.81%) VBScript
13 8 (0.59%) PL/SQL
14 6 (0.44%) R
15 5 (0.37%) PHP
16 4 (0.30%) C++
16 4 (0.30%) Korn
16 4 (0.30%) VB
16 4 (0.30%) VBA
17 3 (0.22%) SAS Macro
Qualifications
1 179 (13.21%) Security Cleared
2 171 (12.62%) ITIL Certification
3 142 (10.48%) Degree
4 135 (9.96%) SC Cleared
5 81 (5.98%) Cisco Certification
6 75 (5.54%) Microsoft Certification
7 62 (4.58%) ITIL Foundation Certificate
8 61 (4.50%) CCNA
9 51 (3.76%) MCSE
10 36 (2.66%) MCSA
11 29 (2.14%) DV Cleared
12 27 (1.99%) PRINCE2 Practitioner
13 23 (1.70%) MCP
14 22 (1.62%) CISSP
14 22 (1.62%) PMI Certification
14 22 (1.62%) PMP
15 21 (1.55%) CCNP
15 21 (1.55%) TOGAF Certification
16 18 (1.33%) CISM
17 17 (1.25%) CISA
Quality Assurance & Compliance
1 131 (9.67%) SLA
2 53 (3.91%) COBIT
3 45 (3.32%) ISO/IEC 27001
4 33 (2.44%) NIST
4 33 (2.44%) QA
5 29 (2.14%) GDPR
6 18 (1.33%) PMO
7 16 (1.18%) GRC
8 14 (1.03%) Data Quality
9 10 (0.74%) COSO
9 10 (0.74%) Cyber Essentials
9 10 (0.74%) Sarbanes-Oxley
10 9 (0.66%) PCI DSS
11 7 (0.52%) Cyber Essentials PLUS
11 7 (0.52%) SOC 2
12 6 (0.44%) ISO/IEC 20000
13 5 (0.37%) Accessibility
13 5 (0.37%) ITGC
14 4 (0.30%) ISO 22301
14 4 (0.30%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
System Software
1 244 (18.01%) Active Directory
2 100 (7.38%) VMware Infrastructure
3 34 (2.51%) Docker
4 33 (2.44%) vSphere
5 27 (1.99%) Hyper-V
6 25 (1.85%) Virtual Machines
6 25 (1.85%) XenApp
7 19 (1.40%) XenDesktop
8 15 (1.11%) VMware NSX
9 14 (1.03%) BitLocker
10 13 (0.96%) Firmware
10 13 (0.96%) Microsoft App-V
11 11 (0.81%) Virtual Desktop
11 11 (0.81%) VMware ESXi
12 8 (0.59%) NFS
12 8 (0.59%) Virtual Servers
13 6 (0.44%) EMC RecoverPoint
13 6 (0.44%) vCloud
14 5 (0.37%) Oracle RAC
15 3 (0.22%) Citrix Hypervisor
Systems Management
1 93 (6.86%) SCCM
2 56 (4.13%) Ansible
3 52 (3.84%) Terraform
4 45 (3.32%) Microsoft Intune
5 27 (1.99%) Single Sign-On
6 23 (1.70%) Kubernetes
7 22 (1.62%) Active Directory Federation Services
8 18 (1.33%) vRealize
9 16 (1.18%) BladeLogic
9 16 (1.18%) Microsoft Clustering
9 16 (1.18%) SCOM
10 15 (1.11%) Cisco CUCM
11 14 (1.03%) Puppet
12 11 (0.81%) vRealize Orchestrator
13 8 (0.59%) Opscode Chef
14 7 (0.52%) QRadar
15 6 (0.44%) Data Guard
15 6 (0.44%) Failover Clustering
15 6 (0.44%) VxRail
15 6 (0.44%) WSUS
Vendors
1 361 (26.64%) Microsoft
2 199 (14.69%) ServiceNow
3 146 (10.77%) VMware
4 138 (10.18%) Cisco
5 111 (8.19%) Citrix
6 93 (6.86%) Oracle
7 45 (3.32%) Splunk
8 39 (2.88%) Apple
9 35 (2.58%) Red Hat
10 30 (2.21%) IBM
11 28 (2.07%) CheckPoint
12 27 (1.99%) SAP
13 25 (1.85%) Remedy
14 24 (1.77%) Google
15 23 (1.70%) Salesforce.com
16 22 (1.62%) BMC
17 20 (1.48%) NetApp
17 20 (1.48%) Palo Alto
18 17 (1.25%) Meraki
19 16 (1.18%) TIBCO