Period
to 20 July 2018

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 20 July 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England > London
6 months to
20 Jul 2018
Same period 2017 Same period 2016
Rank 60 53 31
Rank change year-on-year -7 -22 -1
Contract jobs citing ITIL 1,905 1,867 2,585
As % of all contract IT jobs advertised in London 4.10% 4.46% 5.68%
As % of the Processes & Methodologies category 4.69% 5.12% 6.58%
Number of daily rates quoted 1,284 1,268 1,799
London median daily rate £450 £425 £425
Median daily rate % change year-on-year +5.88% - +6.25%
10th Percentile £160 £177 £218
90th Percentile £625 £600 £595
England median daily rate £410 £400 £375
% change year-on-year +2.50% +6.67% +3.45%
Number of hourly rates quoted 94 76 77
London median hourly rate £18.70 £15.86 £16.50
Median hourly rate % change year-on-year +17.93% -3.89% -2.94%
10th Percentile £13.31 £12.00 £11.40
90th Percentile £29.15 £32.63 £26.00
England median hourly rate £15.50 £15.50 £18.00
% change year-on-year - -13.89% +12.78%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Contract vacancies with a requirement for process or methodology skills 40,593 36,460 39,296
As % of all contract IT jobs advertised in London 87.30% 87.01% 86.33%
Number of daily rates quoted 29,449 26,038 28,452
London median daily rate £500 £488 £463
Median daily rate % change year-on-year +2.56% +5.41% +2.78%
10th Percentile £325 £313 £300
90th Percentile £675 £656 £650
England median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +4.94%
Number of hourly rates quoted 556 387 355
London median hourly rate £25.00 £23.75 £21.34
Median hourly rate % change year-on-year +5.26% +11.29% +9.44%
10th Percentile £14.00 £12.88 £11.25
90th Percentile £53.75 £52.20 £50.27
England median hourly rate £22.50 £24.50 £23.50
% change year-on-year -8.16% +4.26% +11.90%

ITIL
Job Vacancy Trend in London

Job postings citing ITIL as a percentage of all IT jobs advertised in London.

Job vacancy trend for ITIL in London

ITIL
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in London.

Contractor daily rate trend for ITIL in London

ITIL
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing ITIL in London over the 6 months to 20 July 2018.

Contractor daily rate histogram for ITIL in London

ITIL
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in London.

Contractor hourly rate trend for ITIL in London

ITIL
Contractor Hourly Rate Histogram in London

The hourly rate distribution of IT jobs citing ITIL in London over the 6 months to 20 July 2018.

Contractor hourly rate histogram for ITIL in London

ITIL
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the London region over the 6 months to 20 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -10 367 £435 - 89
South London +5 153 £550 +29.41% 9
West London -10 135 £316 +5.42% 45
East London +10 74 £438 -20.45% 16
North London -21 6 £363 -19.44% 4
ITIL
England

For the 6 months to 20 July 2018, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region with a requirement for ITIL.

1 555 (29.13%) Windows
2 490 (25.72%) Finance
3 452 (23.73%) Service Management
3 452 (23.73%) Microsoft
4 412 (21.63%) Active Directory
5 337 (17.69%) Agile Software Development
6 289 (15.17%) ITSM
7 273 (14.33%) Project Management
8 271 (14.23%) ITIL Certification
9 262 (13.75%) Cisco
10 250 (13.12%) ServiceNow
11 246 (12.91%) PRINCE2
12 244 (12.81%) Microsoft Office
13 233 (12.23%) VMware
14 232 (12.18%) Security Cleared
15 230 (12.07%) Change Management
16 224 (11.76%) Service Delivery
17 220 (11.55%) Office 365
18 209 (10.97%) Firewall
19 194 (10.18%) Stakeholder Management
20 193 (10.13%) SC Cleared
21 185 (9.71%) Windows 7
21 185 (9.71%) ITIL V3
22 182 (9.55%) VMware Infrastructure
23 178 (9.34%) SLA
24 176 (9.24%) Microsoft Azure
25 174 (9.13%) Analytical Skills
25 174 (9.13%) Degree
26 171 (8.98%) Cisco Certification
27 170 (8.92%) Data Centre

ITIL
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 106 (5.56%) MS Exchange
2 70 (3.67%) SharePoint
3 58 (3.04%) Skype for Business
4 50 (2.62%) IIS
5 49 (2.57%) Exchange Server 2010
6 36 (1.89%) Apache
7 34 (1.78%) Tomcat
8 25 (1.31%) JBoss
9 24 (1.26%) WebSphere
10 21 (1.10%) Exchange Server 2013
11 20 (1.05%) Confluence
12 18 (0.94%) OpenStack
13 15 (0.79%) Commerce Server
14 13 (0.68%) CMS
15 9 (0.47%) SharePoint 2010
16 8 (0.42%) Blackberry Enterprise Server
16 8 (0.42%) nginx
17 6 (0.31%) Exchange Server 2007
17 6 (0.31%) Liferay
17 6 (0.31%) WordPress
Applications
1 244 (12.81%) Microsoft Office
2 89 (4.67%) Microsoft Excel
3 61 (3.20%) MS Visio
4 53 (2.78%) Microsoft PowerPoint
5 40 (2.10%) Microsoft Project
6 6 (0.31%) Adobe Creative Suite
7 4 (0.21%) Spreadsheet
8 3 (0.16%) Photoshop
9 2 (0.10%) Acrobat
10 1 (0.052%) Adobe After Effects
10 1 (0.052%) Adobe Illustrator
10 1 (0.052%) Adobe Premiere
10 1 (0.052%) AutoCAD
10 1 (0.052%) Avid Media Composer
10 1 (0.052%) Final Cut Pro
10 1 (0.052%) InDesign
10 1 (0.052%) Mozilla Thunderbird
Business Applications
1 29 (1.52%) Remedy ITSM
2 12 (0.63%) Dynamics CRM
3 9 (0.47%) Oracle EBS
4 8 (0.42%) Dynamics AX
5 6 (0.31%) Oracle EBS R12
5 6 (0.31%) Servitor
6 5 (0.26%) Oracle Retail
7 4 (0.21%) Eloqua
8 3 (0.16%) BusinessWorks
8 3 (0.16%) Elite 3E
8 3 (0.16%) Relativity
8 3 (0.16%) RMDS
9 2 (0.10%) Infor SunSystems
9 2 (0.10%) ReMetrica
9 2 (0.10%) SAP ERP
9 2 (0.10%) Unit4 Business World
9 2 (0.10%) Workfront
10 1 (0.052%) Oracle Procure-to-Pay
10 1 (0.052%) R3 Corda
10 1 (0.052%) Salesforce.com CRM
Cloud Services
1 220 (11.55%) Office 365
2 176 (9.24%) Microsoft Azure
3 145 (7.61%) Amazon AWS
4 35 (1.84%) SaaS
5 31 (1.63%) PaaS
6 30 (1.57%) IaaS
7 24 (1.26%) AWS CloudFormation
8 16 (0.84%) Cloud Computing
9 12 (0.63%) Mimecast
10 10 (0.52%) G Suite
11 9 (0.47%) Serverless
11 9 (0.47%) Yammer
12 8 (0.42%) AWS Lambda
13 6 (0.31%) OneDrive
14 5 (0.26%) Azure Active Directory
14 5 (0.26%) GitHub
14 5 (0.26%) Google Cloud Platform
15 4 (0.21%) Azure Machine Learning
15 4 (0.21%) Data Lake Analytics
15 4 (0.21%) Virtual Private Cloud
Communications & Networking
1 209 (10.97%) Firewall
2 151 (7.93%) LAN
2 151 (7.93%) WAN
3 145 (7.61%) DNS
4 128 (6.72%) VPN
5 107 (5.62%) DHCP
6 83 (4.36%) SAN
7 80 (4.20%) Wireless
8 78 (4.09%) TCP/IP
9 70 (3.67%) Network Security
10 60 (3.15%) Skype
11 50 (2.62%) Internet
12 48 (2.52%) MPLS
13 47 (2.47%) BGP
14 42 (2.20%) SSL
15 41 (2.15%) VoIP
16 39 (2.05%) OSPF
17 37 (1.94%) Cisco ASA
18 33 (1.73%) Cisco Nexus
19 32 (1.68%) Unified Communications
Database & Business Intelligence
1 90 (4.72%) SQL Server
2 49 (2.57%) Relational Database
3 26 (1.36%) PostgreSQL
4 23 (1.21%) DB2
5 16 (0.84%) Data Warehouse
6 15 (0.79%) Big Data
7 14 (0.73%) MySQL
7 14 (0.73%) Power BI
8 11 (0.58%) SQL Server Integration Services
8 11 (0.58%) SQL Server Reporting Services
9 9 (0.47%) Oracle Database
10 8 (0.42%) BusinessObjects
11 7 (0.37%) Data Mining
11 7 (0.37%) Hadoop
11 7 (0.37%) MongoDB
11 7 (0.37%) OLAP
12 6 (0.31%) RDBMS
12 6 (0.31%) SQL Server 2012
13 5 (0.26%) GIS
13 5 (0.26%) SQL Server 2016
Development Applications
1 79 (4.15%) JIRA
2 50 (2.62%) Git (software)
3 26 (1.36%) Jenkins
4 9 (0.47%) Visual Studio Team System
4 9 (0.47%) VSS/SourceSafe
5 7 (0.37%) Visual Studio
6 6 (0.31%) Selenium
6 6 (0.31%) Sonatype Nexus
7 5 (0.26%) Atlassian Bamboo
8 4 (0.21%) Cucumber
8 4 (0.21%) LoadRunner
8 4 (0.21%) Maven
9 3 (0.16%) Bitbucket
9 3 (0.16%) Fiddler
9 3 (0.16%) Hudson
9 3 (0.16%) MSI
9 3 (0.16%) Octopus Deploy
9 3 (0.16%) Team Foundation Server
9 3 (0.16%) TestRail
9 3 (0.16%) WinDbg
General
1 490 (25.72%) Finance
2 166 (8.71%) Banking
3 58 (3.04%) Retail
4 53 (2.78%) Telecoms
5 52 (2.73%) Law
6 43 (2.26%) Investment Banking
7 42 (2.20%) Legal
8 23 (1.21%) Pharmaceutical
9 18 (0.94%) Back Office
10 17 (0.89%) Advertising
10 17 (0.89%) Front Office
11 15 (0.79%) Marketing
12 11 (0.58%) Billing
12 11 (0.58%) Retail Banking
13 10 (0.52%) Financial Institution
14 9 (0.47%) Manufacturing
15 8 (0.42%) French Language
15 8 (0.42%) Local Government
16 7 (0.37%) Private Banking
17 6 (0.31%) Corporate Banking
Job Titles
1 360 (18.90%) Analyst
2 180 (9.45%) Architect
3 156 (8.19%) Service Manager
4 127 (6.67%) Desktop Support
5 117 (6.14%) Support Engineer
6 115 (6.04%) Service Analyst
6 115 (6.04%) Support Analyst
7 110 (5.77%) Project Manager
8 103 (5.41%) Developer
9 99 (5.20%) Consultant
10 97 (5.09%) Network Engineer
11 77 (4.04%) Service Desk Analyst
12 74 (3.88%) IT Support
13 72 (3.78%) Business Analyst
14 67 (3.52%) 2nd Line Support
15 64 (3.36%) ITIL Manager
16 61 (3.20%) Desktop Engineer
17 56 (2.94%) IT Analyst
18 55 (2.89%) IT Manager
18 55 (2.89%) ServiceNow Developer
Libraries, Frameworks & Software Standards
1 67 (3.52%) HTML
2 54 (2.83%) CSS
3 49 (2.57%) XML
4 48 (2.52%) Web Services
5 42 (2.20%) Middleware
6 41 (2.15%) HTML5
7 29 (1.52%) AngularJS
8 28 (1.47%) LDAP
9 27 (1.42%) J2EE
10 23 (1.21%) SAML
11 20 (1.05%) .NET
11 20 (1.05%) 802.1X
12 15 (0.79%) Ajax
12 15 (0.79%) REST
13 13 (0.68%) CSS3
13 13 (0.68%) XHTML
14 12 (0.63%) SailPoint
15 10 (0.52%) WCF
16 9 (0.47%) JSON
17 8 (0.42%) Node.js
Miscellaneous
1 174 (9.13%) Analytical Skills
2 170 (8.92%) Data Centre
3 84 (4.41%) Management Information System
4 58 (3.04%) Private Cloud
5 54 (2.83%) Computer Science
6 52 (2.73%) Self-Motivation
7 44 (2.31%) Blackberry
8 43 (2.26%) CMDB
9 33 (1.73%) Clustering
10 31 (1.63%) Video Conferencing
11 30 (1.57%) iPhone
12 28 (1.47%) iPad
13 27 (1.42%) User Experience
14 25 (1.31%) NHS
14 25 (1.31%) PMI
15 24 (1.26%) Replication
16 21 (1.10%) Greenfield Project
16 21 (1.10%) Public Cloud
17 20 (1.05%) Driving Licence
17 20 (1.05%) PKI
Operating Systems
1 555 (29.13%) Windows
2 185 (9.71%) Windows 7
3 163 (8.56%) Windows 10
4 156 (8.19%) Linux
5 152 (7.98%) Windows Server
6 111 (5.83%) Unix
7 80 (4.20%) Windows Server 2008
8 68 (3.57%) Windows Server 2012
9 55 (2.89%) Apple iOS
10 38 (1.99%) Android
11 36 (1.89%) Mac OS X
12 35 (1.84%) Red Hat Enterprise Linux
13 28 (1.47%) Mac OS
14 27 (1.42%) Windows 8
15 15 (0.79%) Solaris
16 14 (0.73%) AIX
17 13 (0.68%) Windows XP
18 12 (0.63%) CentOS
18 12 (0.63%) Windows 2000
19 11 (0.58%) Windows Server 2003
Processes & Methodologies
1 452 (23.73%) Service Management
2 337 (17.69%) Agile Software Development
3 289 (15.17%) ITSM
4 273 (14.33%) Project Management
5 246 (12.91%) PRINCE2
6 230 (12.07%) Change Management
7 224 (11.76%) Service Delivery
8 194 (10.18%) Stakeholder Management
9 185 (9.71%) ITIL V3
10 160 (8.40%) Problem-Solving
11 138 (7.24%) Incident Management
12 129 (6.77%) Problem Management
13 125 (6.56%) Migration
14 120 (6.30%) Configuration Management
15 108 (5.67%) Service Design
16 106 (5.56%) DevOps
17 85 (4.46%) Information Security
18 81 (4.25%) Continuous Improvement
19 75 (3.94%) Scrum
19 75 (3.94%) SDLC
Programming Languages
1 134 (7.03%) SQL
2 97 (5.09%) PowerShell
3 85 (4.46%) JavaScript
4 73 (3.83%) Python
5 62 (3.25%) Java
6 34 (1.78%) C
7 28 (1.47%) Bash Shell
8 24 (1.26%) Perl
9 20 (1.05%) Shell Script
10 13 (0.68%) C#
11 12 (0.63%) T-SQL
12 11 (0.58%) Ruby
12 11 (0.58%) VB
13 7 (0.37%) C++
13 7 (0.37%) Korn
14 6 (0.31%) AWK
14 6 (0.31%) R
15 5 (0.26%) PL/SQL
15 5 (0.26%) VBScript
16 4 (0.21%) VBA
Qualifications
1 271 (14.23%) ITIL Certification
2 232 (12.18%) Security Cleared
3 193 (10.13%) SC Cleared
4 174 (9.13%) Degree
5 171 (8.98%) Cisco Certification
6 120 (6.30%) Microsoft Certification
7 97 (5.09%) CCNP
8 93 (4.88%) CCNA
9 71 (3.73%) MCSE
10 62 (3.25%) CISSP
11 46 (2.41%) PMI Certification
12 44 (2.31%) CISM
13 38 (1.99%) CCIE
14 37 (1.94%) CISA
14 37 (1.94%) ITIL Foundation Certificate
15 33 (1.73%) MCP
15 33 (1.73%) MCSA
16 32 (1.68%) PRINCE2 Practitioner
17 31 (1.63%) PRINCE2 Certification
18 29 (1.52%) PMP
Quality Assurance & Compliance
1 178 (9.34%) SLA
2 68 (3.57%) ISO/IEC 27001
3 39 (2.05%) COBIT
4 29 (1.52%) GDPR
5 24 (1.26%) PCI DSS
6 23 (1.21%) QA
7 20 (1.05%) PMO
8 14 (0.73%) Data Quality
8 14 (0.73%) HMG Security Policy Framework
9 11 (0.58%) HIPAA
10 9 (0.47%) ISO/IEC 20000
11 6 (0.31%) PSD2
11 6 (0.31%) Sarbanes-Oxley
12 5 (0.26%) ISO 22301
13 4 (0.21%) Disclosure Scotland
13 4 (0.21%) PMBOK
14 3 (0.16%) Cyber Essentials
14 3 (0.16%) Government Security Classifications
14 3 (0.16%) HL7
14 3 (0.16%) MiFID
System Software
1 412 (21.63%) Active Directory
2 182 (9.55%) VMware Infrastructure
3 56 (2.94%) Hyper-V
4 29 (1.52%) XenApp
5 27 (1.42%) vSphere
6 25 (1.31%) Virtual Machines
7 24 (1.26%) VMware ESXi
8 22 (1.15%) BitLocker
9 20 (1.05%) XenDesktop
10 19 (1.00%) Docker
11 18 (0.94%) Virtual Desktop
12 14 (0.73%) VMware NSX
13 11 (0.58%) Microsoft App-V
14 10 (0.52%) Terminal Services
15 9 (0.47%) NFS
15 9 (0.47%) Virtual Servers
16 8 (0.42%) IAG
16 8 (0.42%) ProxySG
16 8 (0.42%) UAG
17 6 (0.31%) Firmware
Systems Management
1 123 (6.46%) SCCM
2 36 (1.89%) SCOM
3 34 (1.78%) Single Sign-On
4 29 (1.52%) Ansible
5 26 (1.36%) Systems Management Server (SMS)
6 24 (1.26%) Terraform
7 22 (1.15%) Opscode Chef
8 19 (1.00%) AirWatch
8 19 (1.00%) Puppet
9 15 (0.79%) Microsoft Clustering
10 14 (0.73%) NetBackup
11 12 (0.63%) Cisco Prime
12 11 (0.58%) WSUS
13 10 (0.52%) McAfee ePO
13 10 (0.52%) vCenter Server
14 9 (0.47%) Nessus
14 9 (0.47%) Tivoli
15 8 (0.42%) Microsoft Intune
16 7 (0.37%) Salt
16 7 (0.37%) SCOrch
Vendors
1 452 (23.73%) Microsoft
2 262 (13.75%) Cisco
3 250 (13.12%) ServiceNow
4 233 (12.23%) VMware
5 128 (6.72%) Citrix
6 87 (4.57%) HP
7 73 (3.83%) Apple
8 66 (3.46%) Oracle
9 61 (3.20%) CheckPoint
9 61 (3.20%) Remedy
10 54 (2.83%) Palo Alto
11 50 (2.62%) IBM
12 47 (2.47%) EMC
13 43 (2.26%) McAfee
14 42 (2.20%) SolarWinds
15 39 (2.05%) Splunk
16 37 (1.94%) Ivanti
16 37 (1.94%) Red Hat
17 36 (1.89%) F5
18 33 (1.73%) BMC