Period
to 10 August 2020

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 10 August 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ITIL
England > London
6 months to
10 Aug 2020
Same period 2019 Same period 2018
Rank 88 62 61
Rank change year-on-year -26 -1 -6
Contract jobs citing ITIL 447 1,604 1,893
As % of all contract jobs advertised in London 2.94% 3.98% 4.11%
As % of the Processes & Methodologies category 3.30% 4.50% 4.64%
Number of daily rates quoted 305 1,095 1,291
Median daily rate £465 £450 £450
Median daily rate % change year-on-year +3.33% - +5.88%
10th Percentile £201 £163 £150
90th Percentile £648 £625 £625
England median daily rate £425 £425 £410
% change year-on-year - +3.66% +2.50%
Number of hourly rates quoted 18 50 90
Median hourly rate £22.75 £19.72 £18.70
Median hourly rate % change year-on-year +15.39% +5.43% +20.65%
10th Percentile £12.42 £12.39 £13.71
90th Percentile £36.13 £33.79 £29.15
England median hourly rate £19.50 £18.00 £16.00
% change year-on-year +8.33% +12.50% +3.23%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Contract vacancies with a requirement for process or methodology skills 13,538 35,654 40,798
As % of all contract IT jobs advertised in London 88.96% 88.57% 88.51%
Number of daily rates quoted 9,120 25,559 29,563
Median daily rate £525 £520 £500
Median daily rate % change year-on-year +0.96% +4.00% +1.52%
10th Percentile £325 £338 £325
90th Percentile £713 £688 £675
England median daily rate £488 £475 £463
% change year-on-year +2.63% +2.70% +2.78%
Number of hourly rates quoted 230 422 528
Median hourly rate £35.00 £24.50 £24.04
Median hourly rate % change year-on-year +42.86% +1.91% +3.40%
10th Percentile £17.48 £12.50 £14.00
90th Percentile £55.10 £56.50 £54.01
Median hourly rate £35.00 £25.00 £21.50
% change year-on-year +40.00% +16.28% -9.47%

ITIL
Job Vacancy Trend in London

Job postings citing ITIL as a proportion of all IT jobs advertised in London.

Job vacancy trend for ITIL in London

ITIL
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing ITIL in London.

Daily rate trend for ITIL in London

ITIL
Daily Rate Histogram in London

Daily rate distribution for jobs citing ITIL in London over the 6 months to 10 August 2020.

Daily rate histogram for ITIL in London

ITIL
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing ITIL in London.

Hourly rate trend for ITIL in London

ITIL
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing ITIL in London over the 6 months to 10 August 2020.

Hourly rate histogram for ITIL in London

ITIL
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the London region over the 6 months to 10 August 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -10 96 £465 -2.11% 18
West London +5 15 £190 -52.50% 9
South London +2 11 £363 -14.71% 3
East London +8 9 £433 +19.45% 3
North London +4 3 £182 -57.73%
ITIL
England

For the 6 months to 10 August 2020, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region with a requirement for ITIL.

1 144 (32.21%) Windows
2 114 (25.50%) Microsoft
3 112 (25.06%) Active Directory
4 104 (23.27%) Agile Software Development
5 93 (20.81%) Service Management
6 91 (20.36%) Finance
7 90 (20.13%) Security Cleared
8 82 (18.34%) SQL
9 79 (17.67%) Problem-Solving
10 75 (16.78%) SC Cleared
11 69 (15.44%) Azure
12 64 (14.32%) Windows Server
13 63 (14.09%) ITIL V3
14 62 (13.87%) ServiceNow
15 60 (13.42%) Analytical Skills
15 60 (13.42%) VMware
16 59 (13.20%) PowerShell
17 58 (12.98%) Microsoft Office
18 55 (12.30%) ITIL Certification
18 55 (12.30%) Change Management
18 55 (12.30%) DevOps
18 55 (12.30%) Public Sector
19 53 (11.86%) Project Management
19 53 (11.86%) DNS
19 53 (11.86%) Linux
19 53 (11.86%) Unix
20 52 (11.63%) SQL Server
21 51 (11.41%) Oracle
21 51 (11.41%) Java
22 49 (10.96%) Windows 10

ITIL
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 31 (6.94%) Tomcat
2 28 (6.26%) MS Exchange
3 21 (4.70%) SharePoint
4 20 (4.47%) Apache
5 19 (4.25%) WebLogic
6 18 (4.03%) Exchange Server 2010
7 16 (3.58%) IIS
8 14 (3.13%) CMS
9 11 (2.46%) Apache Solr
9 11 (2.46%) SAS
10 10 (2.24%) Confluence
11 5 (1.12%) NetWeaver
12 4 (0.89%) Exchange Server 2013
12 4 (0.89%) Oracle Workflow
12 4 (0.89%) Skype for Business
13 2 (0.45%) BizTalk Server
13 2 (0.45%) Blackberry Enterprise Server
13 2 (0.45%) Oracle SOA Suite
13 2 (0.45%) SharePoint Server
13 2 (0.45%) WebSphere
Applications
1 58 (12.98%) Microsoft Office
2 17 (3.80%) MS Visio
3 13 (2.91%) Microsoft Project
4 12 (2.68%) Microsoft Excel
5 8 (1.79%) Microsoft PowerPoint
6 3 (0.67%) Photoshop
7 2 (0.45%) RoboHelp
8 1 (0.22%) LibreOffice
8 1 (0.22%) Spreadsheet
Business Applications
1 5 (1.12%) Endur
1 5 (1.12%) SAP BPC
2 2 (0.45%) Remedy ITSM
3 1 (0.22%) Dynamics CRM
3 1 (0.22%) Markit EDM
3 1 (0.22%) Oracle EBS
3 1 (0.22%) Oracle EBS R12
3 1 (0.22%) SAP ERP
3 1 (0.22%) SAP HCM
3 1 (0.22%) Visualfiles
Cloud Services
1 69 (15.44%) Azure
2 41 (9.17%) Office 365
3 38 (8.50%) AWS
4 22 (4.92%) SaaS
5 14 (3.13%) PaaS
6 13 (2.91%) Power Platform
7 11 (2.46%) IaaS
8 10 (2.24%) Amazon CloudWatch
8 10 (2.24%) Datadog
8 10 (2.24%) GCP
9 9 (2.01%) OneDrive
10 6 (1.34%) Serverless
11 5 (1.12%) Azure Active Directory
12 4 (0.89%) Adobe Analytics
12 4 (0.89%) Google Analytics
12 4 (0.89%) OpenShift
13 2 (0.45%) Cloud Computing
13 2 (0.45%) GitHub
13 2 (0.45%) NuGet
13 2 (0.45%) Slack
Communications & Networking
1 53 (11.86%) DNS
2 39 (8.72%) SAN
3 29 (6.49%) Firewall
4 22 (4.92%) DHCP
5 16 (3.58%) Network Security
6 15 (3.36%) HTTP
6 15 (3.36%) SSL
7 14 (3.13%) LAN
8 13 (2.91%) VLAN
8 13 (2.91%) WAN
9 11 (2.46%) TCP/IP
9 11 (2.46%) VPN
10 9 (2.01%) Skype
11 8 (1.79%) NetScaler
12 7 (1.57%) IPv4
12 7 (1.57%) Unified Communications
13 6 (1.34%) VoIP
14 5 (1.12%) F5 BIG-IP LTM
14 5 (1.12%) Internet
14 5 (1.12%) Kerberos
Database & Business Intelligence
1 52 (11.63%) SQL Server
2 20 (4.47%) SQL Server 2016
3 17 (3.80%) MySQL
4 14 (3.13%) Big Data
4 14 (3.13%) Data Warehouse
5 13 (2.91%) Power BI
6 11 (2.46%) Base SAS
6 11 (2.46%) SAS Data Integration Studio
7 10 (2.24%) SQL Server Reporting Services
8 9 (2.01%) Pentaho
9 8 (1.79%) BusinessObjects XI
9 8 (1.79%) SAP BW
9 8 (1.79%) SAS EBI
9 8 (1.79%) SQL Server 2012
10 7 (1.57%) BusinessObjects
10 7 (1.57%) SQL Server 2008
10 7 (1.57%) SQL Server Integration Services
11 6 (1.34%) Apache Cassandra
11 6 (1.34%) Oracle Database
11 6 (1.34%) Relational Database
Development Applications
1 21 (4.70%) JIRA
2 17 (3.80%) Git (software)
3 14 (3.13%) Jenkins
4 11 (2.46%) GitLab
4 11 (2.46%) Subversion
5 5 (1.12%) AdminStudio
5 5 (1.12%) Atlassian Bamboo
5 5 (1.12%) MSI
6 4 (0.89%) Bitbucket
6 4 (0.89%) Team Foundation Server
7 3 (0.67%) WebLogic Workshop
8 2 (0.45%) ClearCase
8 2 (0.45%) Eclipse
8 2 (0.45%) eggPlant
8 2 (0.45%) FishEye
8 2 (0.45%) Rational Rose
8 2 (0.45%) Selenium
8 2 (0.45%) SonarQube
8 2 (0.45%) Sonatype Nexus
8 2 (0.45%) Visual Studio
General
1 91 (20.36%) Finance
2 55 (12.30%) Public Sector
3 28 (6.26%) Banking
4 15 (3.36%) Legal
5 11 (2.46%) Law
5 11 (2.46%) Telecoms
6 7 (1.57%) Military
7 6 (1.34%) Local Government
7 6 (1.34%) Manufacturing
7 6 (1.34%) Retail
8 4 (0.89%) Back Office
8 4 (0.89%) Billing
8 4 (0.89%) International Banking
8 4 (0.89%) Police
9 3 (0.67%) Front Office
9 3 (0.67%) Investment Banking
9 3 (0.67%) Marketing
9 3 (0.67%) Publishing
10 2 (0.45%) Automotive
10 2 (0.45%) Retail Banking
Job Titles
1 69 (15.44%) Analyst
2 32 (7.16%) Architect
3 30 (6.71%) Support Engineer
4 26 (5.82%) Infrastructure Engineer
4 26 (5.82%) Project Manager
5 24 (5.37%) Developer
6 22 (4.92%) Applications Support
7 20 (4.47%) Service Analyst
8 19 (4.25%) Consultant
9 18 (4.03%) Service Desk Analyst
10 17 (3.80%) Service Manager
11 15 (3.36%) Support Analyst
12 13 (2.91%) Applications Engineer
12 13 (2.91%) Delivery Manager
13 12 (2.68%) Administrator
13 12 (2.68%) ServiceNow Developer
14 11 (2.46%) Applications Support Engineer
14 11 (2.46%) Business Analyst
14 11 (2.46%) Technical Support
15 10 (2.24%) Unix Engineer
Libraries, Frameworks & Software Standards
1 24 (5.37%) Web Services
2 20 (4.47%) Middleware
3 16 (3.58%) LDAP
4 14 (3.13%) HTML
4 14 (3.13%) LAMP
4 14 (3.13%) XML
5 13 (2.91%) .NET
6 11 (2.46%) RabbitMQ
6 11 (2.46%) SOAP
7 9 (2.01%) AngularJS
7 9 (2.01%) REST
7 9 (2.01%) Sensu
8 8 (1.79%) CSS
9 7 (1.57%) Ajax
9 7 (1.57%) J2EE
9 7 (1.57%) Twitter Bootstrap
10 6 (1.34%) Memcached
11 5 (1.12%) CSS3
11 5 (1.12%) jQuery
11 5 (1.12%) JSON
Miscellaneous
1 60 (13.42%) Analytical Skills
2 38 (8.50%) Management Information System
3 23 (5.15%) CMDB
3 23 (5.15%) Data Centre
4 21 (4.70%) Self-Motivation
5 11 (2.46%) HP StoreVirtual
5 11 (2.46%) NHS
6 10 (2.24%) Blackberry
6 10 (2.24%) Enterprise Software
6 10 (2.24%) Linux Command Line
7 9 (2.01%) User Experience
8 8 (1.79%) Data Structures
8 8 (1.79%) Hybrid Cloud
9 7 (1.57%) Augmented Reality
10 5 (1.12%) Clustering
10 5 (1.12%) Replication
11 4 (0.89%) Fat Client
11 4 (0.89%) Thin Client
11 4 (0.89%) Virtual Team
12 3 (0.67%) EMC VNX
Operating Systems
1 144 (32.21%) Windows
2 64 (14.32%) Windows Server
3 53 (11.86%) Linux
3 53 (11.86%) Unix
4 49 (10.96%) Windows 10
5 32 (7.16%) Windows Server 2008
6 31 (6.94%) Windows Server 2016
7 29 (6.49%) Windows 7
8 25 (5.59%) Windows Server 2012
9 15 (3.36%) Red Hat Enterprise Linux
10 10 (2.24%) Solaris
11 6 (1.34%) Apple iOS
12 4 (0.89%) Mac OS X
12 4 (0.89%) Windows Server 2019
13 3 (0.67%) Android
14 2 (0.45%) CentOS
14 2 (0.45%) Ubuntu
14 2 (0.45%) Windows 8
14 2 (0.45%) Windows Server 2003
14 2 (0.45%) Windows XP
Processes & Methodologies
1 104 (23.27%) Agile Software Development
2 93 (20.81%) Service Management
3 79 (17.67%) Problem-Solving
4 63 (14.09%) ITIL V3
5 55 (12.30%) Change Management
5 55 (12.30%) DevOps
6 53 (11.86%) Project Management
7 47 (10.51%) ITSM
8 42 (9.40%) Problem Management
8 42 (9.40%) Scrum
9 38 (8.50%) Incident Management
9 38 (8.50%) Risk Management
10 37 (8.28%) Configuration Management
10 37 (8.28%) High Availability
10 37 (8.28%) Migration
11 36 (8.05%) Stakeholder Management
12 35 (7.83%) Information Security
12 35 (7.83%) PRINCE2
13 32 (7.16%) Asset Management
13 32 (7.16%) Cybersecurity
Programming Languages
1 82 (18.34%) SQL
2 59 (13.20%) PowerShell
3 51 (11.41%) Java
4 28 (6.26%) Python
5 25 (5.59%) Perl
6 20 (4.47%) Shell Script
7 18 (4.03%) Ruby
8 16 (3.58%) PL/SQL
9 15 (3.36%) Bash Shell
10 14 (3.13%) JavaScript
11 11 (2.46%) C++
11 11 (2.46%) SAS Macro
12 9 (2.01%) C
13 8 (1.79%) ABAP
13 8 (1.79%) C#
13 8 (1.79%) VB
14 6 (1.34%) VBScript
15 5 (1.12%) T-SQL
15 5 (1.12%) VBA
16 4 (0.89%) PHP
Qualifications
1 90 (20.13%) Security Cleared
2 75 (16.78%) SC Cleared
3 55 (12.30%) ITIL Certification
4 45 (10.07%) Degree
5 27 (6.04%) DV Cleared
6 24 (5.37%) Microsoft Certification
7 23 (5.15%) Cisco Certification
8 22 (4.92%) CISSP
9 15 (3.36%) CISA
10 13 (2.91%) CISM
10 13 (2.91%) Computer Science Degree
11 12 (2.68%) CCNA
12 11 (2.46%) MCSA
12 11 (2.46%) PMP
13 10 (2.24%) MCSE
14 9 (2.01%) ITIL Foundation Certificate
14 9 (2.01%) PMI Certification
14 9 (2.01%) VMware Certified Professional (VCP)
15 8 (1.79%) CLAS
15 8 (1.79%) GIAC
Quality Assurance & Compliance
1 46 (10.29%) SLA
2 34 (7.61%) ISO/IEC 27001
3 16 (3.58%) Cyber Essentials
4 15 (3.36%) COBIT
4 15 (3.36%) GDPR
4 15 (3.36%) HIPAA
5 13 (2.91%) HMG Security Policy Framework
5 13 (2.91%) NCSC
6 12 (2.68%) Government Security Classifications
6 12 (2.68%) PCI DSS
7 11 (2.46%) ISO/IEC 20000
7 11 (2.46%) QA
8 8 (1.79%) Sarbanes-Oxley
9 7 (1.57%) NIST
10 5 (1.12%) Data Quality
11 4 (0.89%) P3O
12 2 (0.45%) GxP
12 2 (0.45%) HL7
13 1 (0.22%) DICOM
13 1 (0.22%) JSP 440
System Software
1 112 (25.06%) Active Directory
2 42 (9.40%) VMware Infrastructure
3 22 (4.92%) Virtual Machines
4 20 (4.47%) Hyper-V
5 17 (3.80%) XenApp
6 14 (3.13%) Docker
7 12 (2.68%) VMware ESXi
8 11 (2.46%) Microsoft App-V
9 8 (1.79%) XenDesktop
10 6 (1.34%) Squid
11 5 (1.12%) VMware NSX
12 4 (0.89%) Virtual Servers
13 3 (0.67%) NFS
13 3 (0.67%) vSphere
14 2 (0.45%) DFS Replication
14 2 (0.45%) Oracle RAC
14 2 (0.45%) ProxySG
14 2 (0.45%) Samba
14 2 (0.45%) Virtual Desktop
15 1 (0.22%) VirtualBox
Systems Management
1 40 (8.95%) Ansible
2 25 (5.59%) SCCM
3 24 (5.37%) Puppet
4 23 (5.15%) Nagios
5 19 (4.25%) Opscode Chef
6 13 (2.91%) SCOM
7 12 (2.68%) Kubernetes
7 12 (2.68%) Microsoft Data Protection Manager
8 9 (2.01%) Terraform
9 7 (1.57%) Nessus
9 7 (1.57%) Norton AntiVirus
9 7 (1.57%) Red Hat Satellite
9 7 (1.57%) WSUS
10 6 (1.34%) Cacti
10 6 (1.34%) HP Operations Orchestration
10 6 (1.34%) Opsview
10 6 (1.34%) vRealize Orchestrator
11 5 (1.12%) Kibana
11 5 (1.12%) Microsoft Intune
11 5 (1.12%) vRealize
Vendors
1 114 (25.50%) Microsoft
2 62 (13.87%) ServiceNow
3 60 (13.42%) VMware
4 51 (11.41%) Oracle
5 42 (9.40%) Splunk
6 36 (8.05%) HP
7 35 (7.83%) Cisco
8 26 (5.82%) Citrix
9 15 (3.36%) IBM
9 15 (3.36%) Red Hat
9 15 (3.36%) SAP
10 14 (3.13%) NetApp
11 13 (2.91%) CheckPoint
11 13 (2.91%) SolarWinds
12 12 (2.68%) Remedy
13 11 (2.46%) EMC
13 11 (2.46%) F5
14 10 (2.24%) Google
15 9 (2.01%) Sybase
16 8 (1.79%) Hitachi