Period
to 18 November 2017

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 18 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England > London
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 59 41 31
Rank change year-on-year -18 -10 +1
Contract jobs citing ITIL 1932 2291 2540
As % of all contract IT jobs advertised in London 4.15% 5.06% 5.39%
As % of the Processes & Methodologies category 4.77% 5.87% 6.43%
Number of daily rates quoted 1326 1526 1608
London median daily rate £425 £436 £400
Median daily rate % change year-on-year -2.41% +8.88% -
10th Percentile £159 £205 £180
90th Percentile £600 £596 £600
England median daily rate £388 £375 £375
% change year-on-year +3.33% - +1.35%
Number of hourly rates quoted 90 72 107
London median hourly rate £17.26 £16.15 £15.00
Median hourly rate % change year-on-year +6.84% +7.67% -
10th Percentile £11.98 £11.25 £10.00
90th Percentile £34.64 £26.42 £25.00
England median hourly rate £15.00 £16.50 £16.50
% change year-on-year -9.09% - +10.00%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Contract vacancies with a requirement for process or methodology skills 40487 39001 39528
As % of all contract IT jobs advertised in London 86.99% 86.22% 83.82%
Number of daily rates quoted 29443 28001 28255
London median daily rate £500 £475 £450
Median daily rate % change year-on-year +5.26% +5.56% +2.86%
10th Percentile £313 £305 £288
90th Percentile £670 £644 £638
England median daily rate £450 £425 £420
% change year-on-year +5.88% +1.19% +5.00%
Number of hourly rates quoted 376 404 472
London median hourly rate £22.50 £21.89 £20.00
Median hourly rate % change year-on-year +2.79% +9.45% +11.11%
10th Percentile £13.31 £12.25 £11.25
90th Percentile £52.25 £50.09 £50.00
England median hourly rate £24.00 £24.41 £22.50
% change year-on-year -1.68% +8.49% +18.42%

ITIL
Job Vacancy Trend in London

Job postings citing ITIL as a percentage of all IT jobs advertised in London.

Job vacancy trend for ITIL in London

ITIL
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in London.

Contractor daily rate trend for ITIL in London

ITIL
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing ITIL in London over the 6 months to 18 November 2017.

Contractor daily rate histogram for ITIL in London

ITIL
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in London.

Contractor hourly rate trend for ITIL in London

ITIL
Contractor Hourly Rate Histogram in London

The hourly rate distribution of IT jobs citing ITIL in London over the 6 months to 18 November 2017.

Contractor hourly rate histogram for ITIL in London

ITIL
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the London region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -17 347 £425 - 51
West London +10 146 £325 -13.33% 20
South London -17 91 £425 - 8
East London -9 46 £413 -9.59% 10
North London +10 30 £450 +30.43% 1
ITIL
England

For the 6 months to 18 November 2017, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region with a requirement for ITIL.

1 618 (31.99%) Windows
2 518 (26.81%) Service Management
3 478 (24.74%) Finance
4 407 (21.07%) Microsoft
5 393 (20.34%) Active Directory
6 292 (15.11%) ITSM
7 282 (14.60%) ITIL Certification
8 267 (13.82%) Project Management
8 267 (13.82%) Change Management
9 256 (13.25%) Service Delivery
10 251 (12.99%) Agile Software Development
11 245 (12.68%) PRINCE2
12 241 (12.47%) Microsoft Office
13 236 (12.22%) ServiceNow
14 225 (11.65%) ITIL V3
15 216 (11.18%) Analytical Skills
16 210 (10.87%) Banking
17 196 (10.14%) Linux
18 182 (9.42%) SLA
18 182 (9.42%) Security Cleared
19 180 (9.32%) Cisco
20 179 (9.27%) Office 365
21 172 (8.90%) Windows Server
21 172 (8.90%) SQL
22 166 (8.59%) Stakeholder Management
23 161 (8.33%) Windows 7
24 159 (8.23%) Problem Management
25 154 (7.97%) VMware
26 152 (7.87%) Unix
26 152 (7.87%) Incident Management

ITIL
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 81 (4.19%) MS Exchange
2 71 (3.67%) SharePoint
3 60 (3.11%) IIS
4 43 (2.23%) Skype for Business
5 31 (1.60%) Apache
6 27 (1.40%) Tomcat
7 26 (1.35%) CMS
8 25 (1.29%) Confluence
9 18 (0.93%) Blackberry Enterprise Server
10 16 (0.83%) WebSphere
11 15 (0.78%) nginx
12 12 (0.62%) Documentum
12 12 (0.62%) Exchange Server 2007
12 12 (0.62%) Exchange Server 2010
13 11 (0.57%) BizTalk Server
13 11 (0.57%) SharePoint 2013
13 11 (0.57%) WebLogic
14 10 (0.52%) Exchange Server 2013
14 10 (0.52%) IBM Notes
15 9 (0.47%) SharePoint 2010
Applications
1 241 (12.47%) Microsoft Office
2 64 (3.31%) Microsoft Excel
3 34 (1.76%) MS Visio
4 31 (1.60%) Microsoft Project
5 29 (1.50%) Microsoft PowerPoint
6 4 (0.21%) Spreadsheet
7 3 (0.16%) Stata
8 1 (0.052%) AutoCAD
8 1 (0.052%) InfoPath
8 1 (0.052%) Revit
8 1 (0.052%) S-PLUS
Business Applications
1 39 (2.02%) Remedy ITSM
2 10 (0.52%) Dynamics CRM
3 7 (0.36%) Oracle Retail
4 6 (0.31%) Oracle EBS
5 5 (0.26%) Oracle Applications
6 4 (0.21%) Dynamics NAV
6 4 (0.21%) Eikon
6 4 (0.21%) ION MarketView
6 4 (0.21%) Maximo
6 4 (0.21%) Oracle EBS R12
6 4 (0.21%) Oracle Financials
6 4 (0.21%) PeopleSoft Financials
6 4 (0.21%) RMDS
6 4 (0.21%) SAP Oil and Gas
6 4 (0.21%) Unit4 Business World
7 3 (0.16%) NetSuite
7 3 (0.16%) Northgate Housing
7 3 (0.16%) Relativity
7 3 (0.16%) SAP GRC
8 2 (0.10%) Dynamics AX
Cloud Services
1 179 (9.27%) Office 365
2 95 (4.92%) Microsoft Azure
3 85 (4.40%) Amazon AWS
4 53 (2.74%) SaaS
5 20 (1.04%) PaaS
6 15 (0.78%) IaaS
7 12 (0.62%) Cloud Computing
8 10 (0.52%) Azure Active Directory
8 10 (0.52%) GitHub
9 6 (0.31%) Akamai
9 6 (0.31%) Mimecast
10 5 (0.26%) OneDrive
11 4 (0.21%) npm
11 4 (0.21%) Yammer
12 3 (0.16%) BPaaS
12 3 (0.16%) G Suite
13 2 (0.10%) Adobe Creative Cloud
13 2 (0.10%) AWS CloudFormation
13 2 (0.10%) Google Cloud Platform
13 2 (0.10%) OpenShift
Communications & Networking
1 143 (7.40%) Firewall
2 104 (5.38%) WAN
3 92 (4.76%) LAN
4 91 (4.71%) DNS
4 91 (4.71%) TCP/IP
5 78 (4.04%) VPN
6 73 (3.78%) SAN
7 60 (3.11%) Network Security
8 48 (2.48%) DHCP
9 39 (2.02%) LDAP
10 33 (1.71%) Internet
11 32 (1.66%) Skype
11 32 (1.66%) VoIP
12 31 (1.60%) Wireless
13 30 (1.55%) VLAN
14 28 (1.45%) SSL
15 24 (1.24%) Cisco ASA
16 23 (1.19%) NAS
17 22 (1.14%) Cisco IOS
18 18 (0.93%) Intrusion Detection
Database & Business Intelligence
1 97 (5.02%) SQL Server
2 22 (1.14%) Oracle Database
3 21 (1.09%) Relational Database
4 17 (0.88%) Data Warehouse
5 15 (0.78%) Hadoop
6 14 (0.72%) Big Data
7 13 (0.67%) RDBMS
7 13 (0.67%) Sybase ASE
8 12 (0.62%) MySQL
9 11 (0.57%) NoSQL
10 10 (0.52%) MongoDB
10 10 (0.52%) Pentaho
10 10 (0.52%) SQL Server 2008
10 10 (0.52%) SQL Server 2012
10 10 (0.52%) SQL Server Integration Services
11 9 (0.47%) SQL Server 2016
11 9 (0.47%) SQL Server Reporting Services
12 8 (0.41%) Oracle Database 11g
12 8 (0.41%) Oracle Database 12c
12 8 (0.41%) SQL Server 2014
Development Applications
1 58 (3.00%) JIRA
2 31 (1.60%) Git (software)
3 24 (1.24%) Jenkins
4 16 (0.83%) TeamCity
4 16 (0.83%) Visual Studio
5 14 (0.72%) JMeter
6 13 (0.67%) Bitbucket
7 12 (0.62%) Maven
7 12 (0.62%) Selenium
8 10 (0.52%) Atlassian Bamboo
8 10 (0.52%) MSBuild
8 10 (0.52%) Octopus Deploy
9 9 (0.47%) Team Foundation Server
9 9 (0.47%) TestRail
10 7 (0.36%) Cucumber
11 6 (0.31%) Artifactory
11 6 (0.31%) IBM UrbanCode
11 6 (0.31%) NuGet
11 6 (0.31%) Toad
12 5 (0.26%) Ant
General
1 478 (24.74%) Finance
2 210 (10.87%) Banking
3 98 (5.07%) Retail
4 73 (3.78%) Investment Banking
5 48 (2.48%) Legal
6 38 (1.97%) Telecoms
7 36 (1.86%) Law
8 33 (1.71%) Advertising
8 33 (1.71%) Front Office
9 26 (1.35%) International Banking
10 19 (0.98%) Financial Institution
11 17 (0.88%) Manufacturing
12 15 (0.78%) Back Office
13 13 (0.67%) French Language
13 13 (0.67%) Marketing
14 12 (0.62%) Pharmaceutical
14 12 (0.62%) Publishing
15 9 (0.47%) German Language
16 8 (0.41%) Automotive
16 8 (0.41%) Italian Language
Job Titles
1 448 (23.19%) Analyst
2 212 (10.97%) Service Manager
3 170 (8.80%) Architect
4 153 (7.92%) Service Analyst
5 125 (6.47%) Project Manager
6 122 (6.31%) Service Desk Analyst
7 120 (6.21%) Desktop Support
8 111 (5.75%) Support Engineer
9 100 (5.18%) Support Analyst
10 97 (5.02%) Business Analyst
11 91 (4.71%) Developer
12 84 (4.35%) Consultant
13 76 (3.93%) 2nd Line Support
14 66 (3.42%) ITIL Manager
15 61 (3.16%) Administrator
16 60 (3.11%) Delivery Manager
17 59 (3.05%) IT Support
18 58 (3.00%) IT Manager
19 57 (2.95%) Services Delivery Manager
20 55 (2.85%) Desktop Engineer
Libraries, Frameworks & Software Standards
1 99 (5.12%) Web Services
2 67 (3.47%) HTML
3 64 (3.31%) XML
4 43 (2.23%) .NET
5 37 (1.92%) REST
6 35 (1.81%) CSS
6 35 (1.81%) SOAP
7 21 (1.09%) Middleware
8 20 (1.04%) Ajax
9 19 (0.98%) AngularJS
10 18 (0.93%) JSON
11 16 (0.83%) XHTML
12 14 (0.72%) Elastic Stack
12 14 (0.72%) HTML5
12 14 (0.72%) SAML
13 12 (0.62%) J2EE
14 11 (0.57%) ASP.NET
14 11 (0.57%) jQuery
14 11 (0.57%) Kafka
14 11 (0.57%) Software Packaging
Miscellaneous
1 216 (11.18%) Analytical Skills
2 114 (5.90%) Data Centre
3 94 (4.87%) Management Information System
4 65 (3.36%) Blackberry
5 62 (3.21%) CMDB
6 39 (2.02%) Computer Science
6 39 (2.02%) NHS
7 34 (1.76%) iPhone
7 34 (1.76%) Video Conferencing
8 30 (1.55%) PKI
9 27 (1.40%) iPad
10 26 (1.35%) User Experience
11 23 (1.19%) Fixed Income
12 20 (1.04%) Data Protection Act
13 19 (0.98%) Foreign Exchange (FX)
13 19 (0.98%) Replication
14 18 (0.93%) Cyberthreat
15 17 (0.88%) Mobile App
16 16 (0.83%) Data Structures
16 16 (0.83%) Virtual Team
Operating Systems
1 618 (31.99%) Windows
2 196 (10.14%) Linux
3 172 (8.90%) Windows Server
4 161 (8.33%) Windows 7
5 152 (7.87%) Unix
6 99 (5.12%) Windows 10
7 61 (3.16%) Windows Server 2008
8 50 (2.59%) Windows Server 2012
9 32 (1.66%) Android
9 32 (1.66%) Mac OS X
10 30 (1.55%) Apple iOS
11 24 (1.24%) Solaris
11 24 (1.24%) Windows 8
11 24 (1.24%) Windows XP
12 20 (1.04%) Windows Server 2003
13 17 (0.88%) Red Hat Enterprise Linux
14 13 (0.67%) Windows Vista
15 12 (0.62%) AIX
16 11 (0.57%) Windows 2000
17 10 (0.52%) Mac OS
Processes & Methodologies
1 518 (26.81%) Service Management
2 292 (15.11%) ITSM
3 267 (13.82%) Change Management
3 267 (13.82%) Project Management
4 256 (13.25%) Service Delivery
5 251 (12.99%) Agile Software Development
6 245 (12.68%) PRINCE2
7 225 (11.65%) ITIL V3
8 166 (8.59%) Stakeholder Management
9 159 (8.23%) Problem Management
10 152 (7.87%) Incident Management
11 111 (5.75%) Configuration Management
12 98 (5.07%) Service Design
13 93 (4.81%) Asset Management
14 92 (4.76%) Release Management
15 90 (4.66%) SDLC
16 85 (4.40%) Migration
17 83 (4.30%) TOGAF
18 77 (3.99%) Scrum
19 72 (3.73%) DevOps
Programming Languages
1 172 (8.90%) SQL
2 108 (5.59%) PowerShell
3 99 (5.12%) Python
4 93 (4.81%) Java
5 74 (3.83%) JavaScript
6 59 (3.05%) Perl
7 40 (2.07%) C
8 34 (1.76%) T-SQL
9 32 (1.66%) Shell Script
10 31 (1.60%) Korn
11 26 (1.35%) Bash Shell
12 24 (1.24%) PHP
13 21 (1.09%) VB
14 18 (0.93%) C#
15 16 (0.83%) Ruby
15 16 (0.83%) VBScript
16 14 (0.72%) C++
17 10 (0.52%) PL/SQL
18 7 (0.36%) VBA
19 5 (0.26%) R
Qualifications
1 282 (14.60%) ITIL Certification
2 182 (9.42%) Security Cleared
3 147 (7.61%) Microsoft Certification
4 136 (7.04%) Degree
5 117 (6.06%) SC Cleared
6 82 (4.24%) MCSE
7 59 (3.05%) CISSP
8 56 (2.90%) Cisco Certification
9 51 (2.64%) DV Cleared
10 40 (2.07%) ITIL Foundation Certificate
11 34 (1.76%) PMP
12 33 (1.71%) MCP
13 29 (1.50%) MCITP
13 29 (1.50%) MCSA
14 28 (1.45%) CCNP
15 25 (1.29%) PMI Certification
16 24 (1.24%) CISM
16 24 (1.24%) CRISC
16 24 (1.24%) PRINCE2 Certification
17 23 (1.19%) CCNA
Quality Assurance & Compliance
1 182 (9.42%) SLA
2 65 (3.36%) ISO/IEC 27001
3 55 (2.85%) QA
4 45 (2.33%) COBIT
5 41 (2.12%) ISO/IEC 20000
6 30 (1.55%) PCI DSS
7 26 (1.35%) PMO
8 23 (1.19%) ISO 9001
9 19 (0.98%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
10 17 (0.88%) Sarbanes-Oxley
11 12 (0.62%) GDPR
12 8 (0.41%) Data Quality
13 7 (0.36%) Cyber Essentials
13 7 (0.36%) Disclosure Scotland
14 5 (0.26%) HMG Infosec
15 3 (0.16%) SEPA
16 2 (0.10%) Actionable Recommendations
16 2 (0.10%) GPG13
16 2 (0.10%) ISO/IEC 27005
16 2 (0.10%) Solvency II
System Software
1 393 (20.34%) Active Directory
2 90 (4.66%) VMware Infrastructure
3 47 (2.43%) Hyper-V
4 45 (2.33%) Docker
5 27 (1.40%) vSphere
6 21 (1.09%) Virtual Desktop
7 19 (0.98%) XenApp
8 14 (0.72%) Virtual Machines
9 8 (0.41%) Microsoft App-V
9 8 (0.41%) VMware ESXi
10 6 (0.31%) Oracle RAC
11 5 (0.26%) vCloud
12 4 (0.21%) NFS
12 4 (0.21%) ProxySG
12 4 (0.21%) Virtual Servers
13 3 (0.16%) Firmware
13 3 (0.16%) KVM
13 3 (0.16%) Samba
13 3 (0.16%) Varnish
13 3 (0.16%) XenDesktop
Systems Management
1 137 (7.09%) SCCM
2 55 (2.85%) SCOM
3 35 (1.81%) Ansible
4 30 (1.55%) ITRS Geneos
5 23 (1.19%) ServiceCenter
6 22 (1.14%) Puppet
7 16 (0.83%) AirWatch
8 14 (0.72%) HP Quality Center
9 13 (0.67%) Opscode Chef
10 11 (0.57%) Nagios
11 10 (0.52%) Jamf Pro
11 10 (0.52%) NetBackup
11 10 (0.52%) Rancher
12 9 (0.47%) DameWare
12 9 (0.47%) Oracle Enterprise Manager
13 8 (0.41%) Data Guard
13 8 (0.41%) logstash
13 8 (0.41%) vCenter Server
14 7 (0.36%) BMC PATROL
14 7 (0.36%) Systems Management Server (SMS)
Vendors
1 407 (21.07%) Microsoft
2 236 (12.22%) ServiceNow
3 180 (9.32%) Cisco
4 154 (7.97%) VMware
5 123 (6.37%) Citrix
6 106 (5.49%) Oracle
7 83 (4.30%) HP
8 59 (3.05%) SAP
9 58 (3.00%) Remedy
9 58 (3.00%) Splunk
10 57 (2.95%) Apple
11 44 (2.28%) IBM
12 41 (2.12%) BMC
13 37 (1.92%) F5
14 34 (1.76%) CA
14 34 (1.76%) SolarWinds
15 32 (1.66%) Dell
15 32 (1.66%) LANDesk
16 28 (1.45%) Red Hat
17 27 (1.40%) CheckPoint