Period
to 25 October 2021

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 25 October 2021 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ITIL
England > London
6 months to
25 Oct 2021
Same period 2020 Same period 2019
Rank 85 90 62
Rank change year-on-year +5 -28 +5
Contract jobs citing ITIL 1,113 424 1,425
As % of all contract jobs advertised in London 3.10% 3.00% 3.91%
As % of the Processes & Methodologies category 3.39% 3.36% 4.40%
Number of daily rates quoted 790 293 921
10th Percentile £200 £221 £154
25th Percentile £363 £350 £280
Median daily rate (50th Percentile) £500 £470 £450
Median % change year-on-year +6.38% +4.44% -
75th Percentile £598 £550 £538
90th Percentile £650 £635 £625
England median daily rate £438 £425 £413
% change year-on-year +2.94% +3.03% +2.36%
Number of hourly rates quoted 26 11 53
10th Percentile £13.25 £12.50 £12.44
25th Percentile £14.53 £12.66 £12.76
Median hourly rate £21.72 £13.44 £21.00
Median % change year-on-year +61.59% -36.00% +12.30%
75th Percentile £28.00 £21.50 £25.00
90th Percentile £46.88 £38.75 £33.30
England median hourly rate £15.00 £17.00 £18.00
% change year-on-year -11.76% -5.56% +12.50%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Contract vacancies with a requirement for process or methodology skills 32,841 12,619 32,412
As % of all contract IT jobs advertised in London 91.35% 89.21% 88.88%
Number of daily rates quoted 23,751 9,090 23,745
10th Percentile £368 £320 £325
25th Percentile £463 £413 £413
Median daily rate (50th Percentile) £550 £505 £515
Median % change year-on-year +8.91% -1.94% +3.00%
75th Percentile £650 £615 £600
90th Percentile £738 £713 £688
England median daily rate £525 £475 £475
% change year-on-year +10.53% - +1.39%
Number of hourly rates quoted 286 106 373
10th Percentile £15.37 £14.75 £12.04
25th Percentile £20.42 £20.00 £15.60
Median hourly rate £35.00 £34.33 £22.50
Median % change year-on-year +1.96% +52.57% +12.50%
75th Percentile £53.75 £42.75 £44.97
90th Percentile £68.25 £53.13 £52.90
England median hourly rate £24.08 £25.00 £22.50
% change year-on-year -3.68% +11.11% +12.50%

ITIL
Job Vacancy Trend in London

Job postings citing ITIL as a proportion of all IT jobs advertised in London.

Job vacancy trend for ITIL in London

ITIL
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing ITIL in London.

Daily rate trend for ITIL in London

ITIL
Daily Rate Histogram in London

Daily rate distribution for jobs citing ITIL in London over the 6 months to 25 October 2021.

Daily rate histogram for ITIL in London

ITIL
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing ITIL in London.

Hourly rate trend for ITIL in London

ITIL
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing ITIL in London over the 6 months to 25 October 2021.

Hourly rate histogram for ITIL in London

ITIL
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the London region over the 6 months to 25 October 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +6 146 £450 -5.26% 80
West London +10 40 £400 -11.11% 27
East London -1 15 £135 -76.52% 23
South London +1 12 £425 +13.33% 8
North London 0 3 £280 +11.67% 4
ITIL
England

For the 6 months to 25 October 2021, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region with a requirement for ITIL.

1 338 (30.37%) Windows
2 308 (27.67%) Social Skills
3 301 (27.04%) Microsoft
4 279 (25.07%) Service Management
5 246 (22.10%) Agile Software Development
6 236 (21.20%) Active Directory
7 234 (21.02%) Finance
8 232 (20.84%) Azure
9 204 (18.33%) Microsoft 365
10 170 (15.27%) SQL
11 169 (15.18%) ServiceNow
12 166 (14.91%) Change Management
13 162 (14.56%) ITSM
14 154 (13.84%) VMware
15 143 (12.85%) Service Delivery
15 143 (12.85%) Security Cleared
16 142 (12.76%) AWS
17 139 (12.49%) ITIL Certification
18 129 (11.59%) DevOps
19 127 (11.41%) Windows Server
20 121 (10.87%) ITIL V3
21 118 (10.60%) Problem-Solving
22 115 (10.33%) Linux
23 111 (9.97%) SLA
23 111 (9.97%) Incident Management
24 108 (9.70%) Microsoft Office
25 107 (9.61%) Project Management
25 107 (9.61%) PowerShell
26 106 (9.52%) Cisco
26 106 (9.52%) Service Design

ITIL
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 86 (7.73%) SharePoint
2 30 (2.70%) IIS
3 20 (1.80%) MS Exchange
4 19 (1.71%) Elasticsearch
5 17 (1.53%) Apache
6 16 (1.44%) Confluence
7 14 (1.26%) CMS
7 14 (1.26%) Tomcat
8 10 (0.90%) Exchange Server 2013
9 8 (0.72%) WebLogic
10 7 (0.63%) WebSphere
11 6 (0.54%) ArcGIS
11 6 (0.54%) nginx
12 5 (0.45%) Skype for Business
13 4 (0.36%) Adobe Experience Manager
13 4 (0.36%) Apache Spark
14 3 (0.27%) Exchange Server 2010
14 3 (0.27%) Oracle SOA Suite
14 3 (0.27%) SharePoint Server
15 2 (0.18%) OpenStack
Applications
1 108 (9.70%) Microsoft Office
2 64 (5.75%) Microsoft Excel
3 27 (2.43%) Microsoft PowerPoint
4 18 (1.62%) Microsoft Project
5 11 (0.99%) MS Visio
6 6 (0.54%) Photoshop
7 2 (0.18%) Spreadsheet
Business Applications
1 9 (0.81%) Remedy ITSM
2 7 (0.63%) BusinessWorks
3 6 (0.54%) Oracle Financials
3 6 (0.54%) Sentinel
4 5 (0.45%) Dynamics CRM
5 4 (0.36%) Salesforce.com CRM
5 4 (0.36%) SAP S/4HANA
6 3 (0.27%) Cloudability
6 3 (0.27%) Oracle Applications
6 3 (0.27%) Oracle EBS
6 3 (0.27%) SAP SD
7 2 (0.18%) Dynamics NAV
7 2 (0.18%) Oracle Assets
7 2 (0.18%) Oracle Cash Management
7 2 (0.18%) Oracle EBS R12
7 2 (0.18%) Oracle General Ledger
7 2 (0.18%) Oracle Internet Expenses
7 2 (0.18%) Oracle Payables
7 2 (0.18%) Oracle Procure-to-Pay
7 2 (0.18%) Oracle Receivables
Cloud Services
1 232 (20.84%) Azure
2 204 (18.33%) Microsoft 365
3 142 (12.76%) AWS
4 43 (3.86%) SaaS
5 40 (3.59%) Power Platform
6 39 (3.50%) Azure Active Directory
6 39 (3.50%) GCP
7 33 (2.96%) IaaS
8 28 (2.52%) PaaS
9 24 (2.16%) GitHub
10 16 (1.44%) OneDrive
11 14 (1.26%) PowerApps
12 13 (1.17%) AWS CloudFormation
12 13 (1.17%) Mimecast
13 12 (1.08%) Amazon CloudWatch
13 12 (1.08%) Amazon EC2
14 11 (0.99%) AWS Lambda
14 11 (0.99%) Virtual Private Cloud
15 10 (0.90%) AWS Direct Connect
16 9 (0.81%) Amazon ELB
Communications & Networking
1 94 (8.45%) Firewall
2 58 (5.21%) DNS
3 43 (3.86%) DHCP
3 43 (3.86%) TCP/IP
4 37 (3.32%) WAN
5 35 (3.14%) VPN
6 31 (2.79%) LAN
7 25 (2.25%) Wireless
8 22 (1.98%) HTTP
9 21 (1.89%) SAN
10 18 (1.62%) Internet
11 17 (1.53%) SSL
11 17 (1.53%) Wi-Fi
12 16 (1.44%) Unified Communications
13 15 (1.35%) Software-Defined Networking
14 14 (1.26%) Network Security
14 14 (1.26%) Skype
15 12 (1.08%) Intranet
15 12 (1.08%) Kerberos
15 12 (1.08%) VoIP
Database & Business Intelligence
1 71 (6.38%) SQL Server
2 34 (3.05%) Power BI
3 19 (1.71%) Data Warehouse
3 19 (1.71%) Relational Database
4 16 (1.44%) Oracle Database
5 14 (1.26%) MySQL
6 12 (1.08%) BusinessObjects
7 11 (0.99%) Tableau
8 9 (0.81%) Oracle Database 12c
8 9 (0.81%) RDBMS
9 7 (0.63%) BusinessObjects Web Intelligence
9 7 (0.63%) DB2
9 7 (0.63%) Oracle Reports
9 7 (0.63%) PostgreSQL
9 7 (0.63%) SQL Server 2014
10 6 (0.54%) Big Data
10 6 (0.54%) GIS
10 6 (0.54%) Oracle Database 11g
11 5 (0.45%) Lumira
11 5 (0.45%) MongoDB
Development Applications
1 52 (4.67%) JIRA
2 37 (3.32%) Jenkins
3 25 (2.25%) Git (software)
4 19 (1.71%) Artifactory
4 19 (1.71%) Subversion
5 10 (0.90%) GitLab
6 6 (0.54%) Visual Studio
7 5 (0.45%) Bitbucket
7 5 (0.45%) Eclipse
8 4 (0.36%) Oracle APEX
9 3 (0.27%) Atlassian Bamboo
9 3 (0.27%) Sonatype Nexus
10 2 (0.18%) AdminStudio
10 2 (0.18%) CircleCI
10 2 (0.18%) Cypress.io
10 2 (0.18%) FishEye
10 2 (0.18%) MSI
10 2 (0.18%) Vagrant
10 2 (0.18%) Visual Studio Team System
11 1 (0.090%) InstallShield
General
1 308 (27.67%) Social Skills
2 234 (21.02%) Finance
3 103 (9.25%) Analytical Skills
4 81 (7.28%) Banking
5 73 (6.56%) Public Sector
6 41 (3.68%) Retail
7 37 (3.32%) Legal
8 29 (2.61%) Presentation Skills
9 28 (2.52%) Investment Banking
10 27 (2.43%) Front Office
11 25 (2.25%) Telecoms
12 24 (2.16%) Organisational Skills
13 23 (2.07%) Influencing Skills
14 22 (1.98%) Documentation Skills
14 22 (1.98%) Financial Institution
15 13 (1.17%) Marketing
16 12 (1.08%) Law
17 9 (0.81%) Digital Economy
18 7 (0.63%) Manufacturing
19 6 (0.54%) Electronics
Job Titles
1 240 (21.56%) Analyst
2 119 (10.69%) Architect
2 119 (10.69%) Service Manager
3 78 (7.01%) Service Analyst
4 62 (5.57%) Service Desk Analyst
5 59 (5.30%) Infrastructure Engineer
6 54 (4.85%) Support Analyst
7 51 (4.58%) IT Manager
7 51 (4.58%) Support Engineer
8 45 (4.04%) Transition Manager
9 40 (3.59%) Delivery Manager
9 40 (3.59%) Service Transition Manager
10 38 (3.41%) Consultant
10 38 (3.41%) Project Manager
11 37 (3.32%) IT Support
12 36 (3.23%) Service Delivery Manager
13 35 (3.14%) SQL Analyst
14 34 (3.05%) IT Analyst
15 29 (2.61%) Applications Support
16 27 (2.43%) IT Services Manager
Libraries, Frameworks & Software Standards
1 53 (4.76%) .NET
2 32 (2.88%) Middleware
3 29 (2.61%) Web Services
4 19 (1.71%) JSON
5 18 (1.62%) HTML
5 18 (1.62%) LDAP
6 15 (1.35%) YAML
7 14 (1.26%) REST
8 13 (1.17%) XML
9 12 (1.08%) SOAP
10 10 (0.90%) CSS
11 9 (0.81%) AngularJS
11 9 (0.81%) OAuth
12 8 (0.72%) HTML5
12 8 (0.72%) OpenID
12 8 (0.72%) SailPoint
13 7 (0.63%) Ajax
13 7 (0.63%) Rendezvous
14 6 (0.54%) ASP.NET
14 6 (0.54%) SAML
Miscellaneous
1 54 (4.85%) Data Centre
2 49 (4.40%) Management Information System
3 38 (3.41%) CMDB
4 24 (2.16%) Public Cloud
4 24 (2.16%) Self-Motivation
5 21 (1.89%) Clustering
6 20 (1.80%) Video Conferencing
7 18 (1.62%) Data Structures
8 16 (1.44%) User Experience
9 15 (1.35%) Replication
10 14 (1.26%) Hedge funds
11 13 (1.17%) EPoS
11 13 (1.17%) Foreign Exchange (FX)
11 13 (1.17%) Hybrid Cloud
11 13 (1.17%) PKI
12 11 (0.99%) Derivative
12 11 (0.99%) Driving Licence
12 11 (0.99%) Virtual Team
13 10 (0.90%) Cloud Native
14 9 (0.81%) Enterprise Software
Operating Systems
1 338 (30.37%) Windows
2 127 (11.41%) Windows Server
3 115 (10.33%) Linux
4 85 (7.64%) Windows 10
5 52 (4.67%) Windows 7
6 48 (4.31%) Unix
7 45 (4.04%) Windows Server 2012
8 30 (2.70%) Windows Server 2016
9 22 (1.98%) Red Hat Enterprise Linux
10 21 (1.89%) Windows Server 2008
11 20 (1.80%) Apple iOS
12 19 (1.71%) Android
13 17 (1.53%) Windows Server 2019
14 10 (0.90%) Mac OS
15 7 (0.63%) AIX
16 6 (0.54%) Mac OS X
16 6 (0.54%) Solaris
17 5 (0.45%) Windows Server 2003
18 4 (0.36%) HPUX
19 3 (0.27%) Windows XP
Processes & Methodologies
1 279 (25.07%) Service Management
2 246 (22.10%) Agile Software Development
3 166 (14.91%) Change Management
4 162 (14.56%) ITSM
5 143 (12.85%) Service Delivery
6 129 (11.59%) DevOps
7 121 (10.87%) ITIL V3
8 118 (10.60%) Problem-Solving
9 111 (9.97%) Incident Management
10 107 (9.61%) Project Management
11 106 (9.52%) Service Design
12 100 (8.98%) Migration
13 90 (8.09%) Problem Management
14 87 (7.82%) PRINCE2
15 86 (7.73%) Infrastructure Engineering
16 84 (7.55%) Project Delivery
17 83 (7.46%) Stakeholder Management
18 70 (6.29%) Configuration Management
19 68 (6.11%) Analytics
20 63 (5.66%) Continuous Improvement
Programming Languages
1 170 (15.27%) SQL
2 107 (9.61%) PowerShell
3 84 (7.55%) Python
4 51 (4.58%) Java
5 42 (3.77%) C#
6 37 (3.32%) C
7 30 (2.70%) JavaScript
8 28 (2.52%) Shell Script
9 19 (1.71%) C++
10 17 (1.53%) Bash Shell
10 17 (1.53%) Perl
11 11 (0.99%) VB.NET
12 10 (0.90%) VB
12 10 (0.90%) VBScript
13 8 (0.72%) R
14 7 (0.63%) PHP
14 7 (0.63%) Ruby
15 6 (0.54%) PL/SQL
16 4 (0.36%) Apex Code
17 3 (0.27%) T-SQL
Qualifications
1 143 (12.85%) Security Cleared
2 139 (12.49%) ITIL Certification
3 103 (9.25%) SC Cleared
4 91 (8.18%) Degree
5 59 (5.30%) Microsoft Certification
6 45 (4.04%) Cisco Certification
7 32 (2.88%) DV Cleared
8 29 (2.61%) CISSP
8 29 (2.61%) MCSE
9 26 (2.34%) ITIL Foundation Certificate
10 25 (2.25%) CCNA
11 20 (1.80%) MCSA
12 19 (1.71%) CISA
12 19 (1.71%) CISM
13 18 (1.62%) Computer Science Degree
14 17 (1.53%) PMI Certification
15 16 (1.44%) BPSS Clearance
15 16 (1.44%) CCNP
15 16 (1.44%) TOGAF Certification
16 15 (1.35%) CRISC
Quality Assurance & Compliance
1 111 (9.97%) SLA
2 62 (5.57%) COBIT
3 46 (4.13%) GDPR
4 40 (3.59%) ISO/IEC 27001
5 20 (1.80%) ISO/IEC 20000
5 20 (1.80%) NIST
6 15 (1.35%) QA
7 14 (1.26%) PCI DSS
8 10 (0.90%) Sarbanes-Oxley
9 9 (0.81%) GRC
10 8 (0.72%) ITGC
11 7 (0.63%) ISO 22301
11 7 (0.63%) ISO 9001
11 7 (0.63%) PMO
12 6 (0.54%) Data Quality
13 3 (0.27%) Disclosure Scotland
13 3 (0.27%) MiFID
14 2 (0.18%) BS7799
14 2 (0.18%) HMG Security Policy Framework
14 2 (0.18%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
System Software
1 236 (21.20%) Active Directory
2 105 (9.43%) VMware Infrastructure
3 28 (2.52%) vSphere
4 20 (1.80%) Docker
4 20 (1.80%) VMware NSX
5 18 (1.62%) Virtual Servers
6 15 (1.35%) Hyper-V
6 15 (1.35%) XenApp
7 13 (1.17%) Virtual Desktop
7 13 (1.17%) VMware ESXi
8 12 (1.08%) XenDesktop
9 11 (0.99%) Microsoft Virtual Server
10 7 (0.63%) Oracle RAC
11 6 (0.54%) Virtual Machines
12 4 (0.36%) Microsoft App-V
12 4 (0.36%) vCloud
13 3 (0.27%) NFS
13 3 (0.27%) Terminal Services
13 3 (0.27%) VMware Server
13 3 (0.27%) VMware Workstation
Systems Management
1 85 (7.64%) SCCM
2 75 (6.74%) Ansible
3 39 (3.50%) Microsoft Intune
4 30 (2.70%) Terraform
5 27 (2.43%) Puppet
6 25 (2.25%) BladeLogic
7 22 (1.98%) Opscode Chef
8 21 (1.89%) ITRS Geneos
9 19 (1.71%) Kubernetes
10 16 (1.44%) Cisco CUCM
11 15 (1.35%) SCOM
12 13 (1.17%) Active Directory Federation Services
12 13 (1.17%) vRealize
13 12 (1.08%) Single Sign-On
13 12 (1.08%) vRealize Orchestrator
14 10 (0.90%) Microsoft Clustering
15 9 (0.81%) Jamf Pro
16 8 (0.72%) Data Guard
17 7 (0.63%) SCOrch
18 5 (0.45%) AirWatch
Vendors
1 301 (27.04%) Microsoft
2 169 (15.18%) ServiceNow
3 154 (13.84%) VMware
4 106 (9.52%) Cisco
5 84 (7.55%) Oracle
6 73 (6.56%) Citrix
7 34 (3.05%) CheckPoint
8 30 (2.70%) SAP
9 27 (2.43%) HP
10 26 (2.34%) Apple
10 26 (2.34%) Splunk
11 24 (2.16%) Salesforce.com
12 23 (2.07%) SolarWinds
13 22 (1.98%) BMC
14 20 (1.80%) Red Hat
15 18 (1.62%) Altiris
15 18 (1.62%) Google
16 17 (1.53%) IBM
16 17 (1.53%) Remedy
17 16 (1.44%) Dell