Period
to 18 November 2017

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for Problem Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Problem Management over the 6 months to 18 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Problem Management
England > London
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 359 330 295
Rank change year-on-year -29 -35 +25
Contract jobs citing Problem Management 286 306 364
As % of all contract IT jobs advertised in London 0.61% 0.68% 0.77%
As % of the Processes & Methodologies category 0.71% 0.78% 0.92%
Number of daily rates quoted 198 198 258
London median daily rate £450 £425 £398
Median daily rate % change year-on-year +5.88% +6.92% +8.90%
10th Percentile £187 £220 £219
90th Percentile £654 £563 £588
England median daily rate £400 £375 £365
% change year-on-year +6.67% +2.74% +4.29%
Number of hourly rates quoted 8 14 8
London median hourly rate £17.38 £16.75 £19.50
Median hourly rate % change year-on-year +3.73% -14.10% -10.34%
10th Percentile £15.09 £12.50 £12.00
90th Percentile £20.82 £30.00 £30.60
England median hourly rate £14.75 £23.75 £22.00
% change year-on-year -37.89% +7.95% +18.92%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Contract vacancies with a requirement for process or methodology skills 40487 39001 39528
As % of all contract IT jobs advertised in London 86.99% 86.22% 83.82%
Number of daily rates quoted 29443 28001 28255
London median daily rate £500 £475 £450
Median daily rate % change year-on-year +5.26% +5.56% +2.86%
10th Percentile £313 £305 £288
90th Percentile £670 £644 £638
England median daily rate £450 £425 £420
% change year-on-year +5.88% +1.19% +5.00%
Number of hourly rates quoted 376 404 472
London median hourly rate £22.50 £21.89 £20.00
Median hourly rate % change year-on-year +2.79% +9.45% +11.11%
10th Percentile £13.31 £12.25 £11.25
90th Percentile £52.25 £50.09 £50.00
England median hourly rate £24.00 £24.41 £22.50
% change year-on-year -1.68% +8.49% +18.42%

Problem Management
Job Vacancy Trend in London

Job postings citing Problem Management as a percentage of all IT jobs advertised in London.

Job vacancy trend for Problem Management in London

Problem Management
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Problem Management in London.

Contractor daily rate trend for Problem Management in London

Problem Management
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing Problem Management in London over the 6 months to 18 November 2017.

Contractor daily rate histogram for Problem Management in London

Problem Management
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Problem Management in London.

Contractor hourly rate trend for Problem Management in London

Problem Management
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the London region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +8 57 £375 -11.76% 6
West London +1 18 £450 +9.29% 3
South London -32 6 £450 +20.00% 2
North London -7 2 £400 -
East London -14 2 - - 2
Problem Management
England

For the 6 months to 18 November 2017, IT contractor jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region with a requirement for Problem Management.

1 159 (55.59%) ITIL
2 104 (36.36%) Windows
3 95 (33.22%) Finance
4 91 (31.82%) Change Management
5 86 (30.07%) Incident Management
6 74 (25.87%) Microsoft
7 63 (22.03%) Banking
8 60 (20.98%) SQL
9 56 (19.58%) Unix
10 55 (19.23%) Service Management
11 52 (18.18%) Agile Software Development
12 48 (16.78%) Active Directory
13 41 (14.34%) Microsoft Office
13 41 (14.34%) Analytical Skills
14 39 (13.64%) Root Cause Analysis
14 39 (13.64%) Release Management
15 38 (13.29%) Linux
16 37 (12.94%) Python
16 37 (12.94%) Oracle
16 37 (12.94%) SQL Server
16 37 (12.94%) SLA
17 35 (12.24%) Service Delivery
18 34 (11.89%) Configuration Management
18 34 (11.89%) Java
18 34 (11.89%) Investment Banking
19 33 (11.54%) VMware
20 32 (11.19%) Windows Server
21 31 (10.84%) ServiceNow
21 31 (10.84%) Degree
22 29 (10.14%) Project Management

Problem Management
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (8.04%) IIS
1 23 (8.04%) SharePoint
2 18 (6.29%) MS Exchange
3 16 (5.59%) Apache
3 16 (5.59%) Tomcat
4 14 (4.90%) nginx
5 13 (4.55%) Skype for Business
6 9 (3.15%) Confluence
7 7 (2.45%) Exchange Server 2010
8 6 (2.10%) Exchange Server 2013
9 5 (1.75%) CMS
9 5 (1.75%) Elasticsearch
9 5 (1.75%) WebSphere
10 4 (1.40%) Documentum
11 3 (1.05%) Apache Spark
12 2 (0.70%) BizTalk Server
12 2 (0.70%) IBM Notes
12 2 (0.70%) SAS
12 2 (0.70%) SharePoint 2013
12 2 (0.70%) WebSphere Application Server
Applications
1 41 (14.34%) Microsoft Office
2 8 (2.80%) Microsoft Excel
3 7 (2.45%) Microsoft Project
4 5 (1.75%) Microsoft PowerPoint
5 3 (1.05%) Spreadsheet
6 1 (0.35%) MS Visio
Business Applications
1 14 (4.90%) ION MarketView
2 5 (1.75%) Dynamics CRM
3 3 (1.05%) Bloomberg TOMS
3 3 (1.05%) Dynamics AX
3 3 (1.05%) RMDS
4 2 (0.70%) Eikon
5 1 (0.35%) Bloomberg AIM
5 1 (0.35%) Endur
5 1 (0.35%) Findur
5 1 (0.35%) SAP Oil and Gas
5 1 (0.35%) Summit
5 1 (0.35%) WebTrends
Cloud Services
1 28 (9.79%) Microsoft Azure
2 23 (8.04%) Office 365
3 13 (4.55%) Amazon AWS
4 9 (3.15%) IaaS
5 6 (2.10%) Mimecast
6 3 (1.05%) PaaS
7 2 (0.70%) Akamai
7 2 (0.70%) npm
7 2 (0.70%) SaaS
8 1 (0.35%) Azure Active Directory
8 1 (0.35%) GitHub
8 1 (0.35%) Google Cloud Platform
Communications & Networking
1 23 (8.04%) Firewall
2 21 (7.34%) TCP/IP
3 16 (5.59%) DNS
4 14 (4.90%) LAN
5 13 (4.55%) VPN
6 12 (4.20%) Skype
6 12 (4.20%) WAN
7 11 (3.85%) LDAP
7 11 (3.85%) Network Security
7 11 (3.85%) SSL
8 8 (2.80%) BIG-IP
8 8 (2.80%) SAN
9 7 (2.45%) DHCP
10 6 (2.10%) BGP
10 6 (2.10%) Wireless
11 5 (1.75%) 3G
11 5 (1.75%) Cisco ASA
11 5 (1.75%) Kerberos
12 4 (1.40%) Cisco IOS
12 4 (1.40%) VLAN
Database & Business Intelligence
1 37 (12.94%) SQL Server
2 10 (3.50%) NoSQL
3 6 (2.10%) Data Warehouse
3 6 (2.10%) Oracle Exadata
4 5 (1.75%) Hadoop
4 5 (1.75%) MySQL
5 4 (1.40%) Big Data
6 3 (1.05%) HBase
6 3 (1.05%) MongoDB
6 3 (1.05%) SQL Server 2008
6 3 (1.05%) Sqoop
7 2 (0.70%) Oracle Database
7 2 (0.70%) Relational Database
7 2 (0.70%) SQL Server 2012
8 1 (0.35%) Amazon RDS
8 1 (0.35%) Apache Cassandra
8 1 (0.35%) Azure SQL Database
8 1 (0.35%) Business Intelligence Development Studio
8 1 (0.35%) Oracle Database 12c
8 1 (0.35%) Spatial Data
Development Applications
1 25 (8.74%) JIRA
2 10 (3.50%) JMeter
3 7 (2.45%) Maven
3 7 (2.45%) Zephyr
4 5 (1.75%) Team Foundation Server
4 5 (1.75%) TestRail
5 4 (1.40%) Git (software)
5 4 (1.40%) IBM UrbanCode
6 3 (1.05%) Ant
6 3 (1.05%) Jenkins
6 3 (1.05%) SonarQube
7 2 (0.70%) Artifactory
7 2 (0.70%) Bitbucket
7 2 (0.70%) Bower
7 2 (0.70%) HP UFT
7 2 (0.70%) MSBuild
7 2 (0.70%) Octopus Deploy
7 2 (0.70%) Selenium
7 2 (0.70%) TeamCity
7 2 (0.70%) Visual Studio Team System
General
1 95 (33.22%) Finance
2 63 (22.03%) Banking
3 34 (11.89%) Investment Banking
4 13 (4.55%) Telecoms
5 12 (4.20%) Financial Institution
6 10 (3.50%) Legal
7 7 (2.45%) Retail
8 4 (1.40%) Back Office
9 3 (1.05%) Advertising
9 3 (1.05%) Front Office
9 3 (1.05%) German Language
10 1 (0.35%) Billing
10 1 (0.35%) Dutch Language
10 1 (0.35%) Manufacturing
10 1 (0.35%) Pharmaceutical
10 1 (0.35%) Publishing
10 1 (0.35%) Retail Banking
Job Titles
1 76 (26.57%) Analyst
2 41 (14.34%) Support Analyst
3 24 (8.39%) Administrator
4 20 (6.99%) Applications Support
4 20 (6.99%) Developer
5 17 (5.94%) Support Engineer
6 15 (5.24%) Service Manager
7 14 (4.90%) Service Analyst
8 13 (4.55%) Desktop Support
9 12 (4.20%) 2nd Line Support
9 12 (4.20%) Applications Engineer
9 12 (4.20%) Applications Support Analyst
9 12 (4.20%) Infrastructure Manager
9 12 (4.20%) Service Desk Analyst
10 11 (3.85%) Architect
10 11 (3.85%) Banking Analyst
10 11 (3.85%) Consultant
10 11 (3.85%) Infrastructure Engineer
11 10 (3.50%) Linux Engineer
12 9 (3.15%) Problem Manager
Libraries, Frameworks & Software Standards
1 23 (8.04%) Web Services
2 16 (5.59%) XML
3 13 (4.55%) REST
4 12 (4.20%) Elastic Stack
5 10 (3.50%) HTML
5 10 (3.50%) SOAP
6 8 (2.80%) .NET
6 8 (2.80%) J2EE
6 8 (2.80%) jQuery
6 8 (2.80%) JSON
7 7 (2.45%) Kafka
7 7 (2.45%) Spring
8 6 (2.10%) AngularJS
8 6 (2.10%) ASP.NET
8 6 (2.10%) WCF
9 5 (1.75%) CSS
9 5 (1.75%) Middleware
9 5 (1.75%) React
9 5 (1.75%) SAML
9 5 (1.75%) Windows Identity Foundation
Miscellaneous
1 41 (14.34%) Analytical Skills
2 23 (8.04%) CMDB
2 23 (8.04%) Fixed Income
3 21 (7.34%) Management Information System
4 20 (6.99%) Computer Science
5 15 (5.24%) Data Centre
6 10 (3.50%) Hedge funds
6 10 (3.50%) Microsoft Licensing
7 8 (2.80%) Blackberry
8 7 (2.45%) PKI
8 7 (2.45%) Virtual Team
9 6 (2.10%) EMC VNX
9 6 (2.10%) Equities
9 6 (2.10%) Foreign Exchange (FX)
9 6 (2.10%) NHS
9 6 (2.10%) User Experience
9 6 (2.10%) Video Conferencing
10 3 (1.05%) Client/Server
10 3 (1.05%) Wiki
11 2 (0.70%) Clustering
Operating Systems
1 104 (36.36%) Windows
2 56 (19.58%) Unix
3 38 (13.29%) Linux
4 32 (11.19%) Windows Server
5 23 (8.04%) Windows 7
6 18 (6.29%) Windows 10
7 16 (5.59%) Windows Server 2008
8 15 (5.24%) Windows Server 2012
9 11 (3.85%) Solaris
10 8 (2.80%) AIX
11 7 (2.45%) Windows 2000
12 6 (2.10%) Mac OS X
12 6 (2.10%) SUSE
13 5 (1.75%) Windows 8
13 5 (1.75%) Windows Server 2003
13 5 (1.75%) Windows XP
14 4 (1.40%) Windows Vista
15 3 (1.05%) Android
15 3 (1.05%) Mac OS
16 2 (0.70%) Red Hat Enterprise Linux
Processes & Methodologies
1 159 (55.59%) ITIL
2 91 (31.82%) Change Management
3 86 (30.07%) Incident Management
4 55 (19.23%) Service Management
5 52 (18.18%) Agile Software Development
6 39 (13.64%) Release Management
6 39 (13.64%) Root Cause Analysis
7 35 (12.24%) Service Delivery
8 34 (11.89%) Configuration Management
9 29 (10.14%) Project Management
10 28 (9.79%) Asset Management
11 26 (9.09%) Capacity Planning
12 25 (8.74%) DevOps
12 25 (8.74%) ITIL V3
13 24 (8.39%) Disaster Recovery
13 24 (8.39%) ITSM
14 17 (5.94%) Migration
14 17 (5.94%) Risk Management
15 16 (5.59%) SDLC
15 16 (5.59%) Stakeholder Management
Programming Languages
1 60 (20.98%) SQL
2 37 (12.94%) Python
3 34 (11.89%) Java
4 17 (5.94%) PowerShell
5 15 (5.24%) Perl
6 11 (3.85%) JavaScript
7 10 (3.50%) C#
7 10 (3.50%) T-SQL
8 9 (3.15%) Korn
9 7 (2.45%) Bash Shell
9 7 (2.45%) C
9 7 (2.45%) Ruby
10 6 (2.10%) C++
10 6 (2.10%) PHP
11 5 (1.75%) GraphQL
11 5 (1.75%) Shell Script
12 2 (0.70%) PL/SQL
13 1 (0.35%) ABAP
13 1 (0.35%) Jython
13 1 (0.35%) SAPscript
Qualifications
1 31 (10.84%) Degree
2 15 (5.24%) ITIL Certification
3 13 (4.55%) Cisco Certification
4 12 (4.20%) Computer Science Degree
5 11 (3.85%) Microsoft Certification
6 9 (3.15%) Security Cleared
7 8 (2.80%) ISTQB Foundation Certification
8 7 (2.45%) CCIE
8 7 (2.45%) CCNP
8 7 (2.45%) MCP
8 7 (2.45%) MCSE
9 6 (2.10%) CCNA
10 5 (1.75%) ISEB
10 5 (1.75%) VMware Certified Professional (VCP)
11 4 (1.40%) CISM
11 4 (1.40%) CISSP
11 4 (1.40%) DV Cleared
11 4 (1.40%) ISTQB
11 4 (1.40%) SC Cleared
12 3 (1.05%) PMP
Quality Assurance & Compliance
1 37 (12.94%) SLA
2 9 (3.15%) PMO
3 7 (2.45%) QA
4 5 (1.75%) PCI DSS
5 3 (1.05%) GAAP
5 3 (1.05%) ISO/IEC 27001
5 3 (1.05%) MiFID
6 2 (0.70%) GDPR
7 1 (0.35%) Disclosure Scotland
7 1 (0.35%) ISO 8583
7 1 (0.35%) ISO 9001
7 1 (0.35%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
7 1 (0.35%) Sarbanes-Oxley
System Software
1 48 (16.78%) Active Directory
2 19 (6.64%) VMware Infrastructure
3 15 (5.24%) Docker
4 13 (4.55%) Hyper-V
5 7 (2.45%) Virtual Desktop
5 7 (2.45%) XenApp
6 6 (2.10%) NFS
7 5 (1.75%) Samba
7 5 (1.75%) SRDF
7 5 (1.75%) Veritas Cluster Server
7 5 (1.75%) Veritas File System
7 5 (1.75%) Veritas Volume Manager
8 4 (1.40%) vSphere
9 3 (1.05%) Apache Flume
9 3 (1.05%) Firmware
9 3 (1.05%) HDFS
9 3 (1.05%) iptables
9 3 (1.05%) Microsoft App-V
9 3 (1.05%) Varnish
10 2 (0.70%) Oracle RAC
Systems Management
1 16 (5.59%) SCCM
2 13 (4.55%) ITRS Geneos
3 12 (4.20%) Ansible
4 10 (3.50%) Rancher
5 6 (2.10%) Backup Exec
5 6 (2.10%) BladeLogic
5 6 (2.10%) NetBackup
5 6 (2.10%) Symantec Enterprise Vault
5 6 (2.10%) Tivoli Storage Manager
6 5 (1.75%) CA Single Sign-On
7 4 (1.40%) AirWatch
7 4 (1.40%) Microsoft Data Protection Manager
8 3 (1.05%) Control-M
8 3 (1.05%) HP Quality Center
8 3 (1.05%) HP SiteScope
9 2 (0.70%) DameWare
9 2 (0.70%) FortiGate
9 2 (0.70%) Oracle Enterprise Manager
9 2 (0.70%) Puppet
9 2 (0.70%) Tivoli
Vendors
1 74 (25.87%) Microsoft
2 37 (12.94%) Oracle
3 33 (11.54%) VMware
4 31 (10.84%) ServiceNow
5 29 (10.14%) Cisco
6 21 (7.34%) Splunk
7 20 (6.99%) Citrix
8 15 (5.24%) HP
9 12 (4.20%) EMC
10 11 (3.85%) AppDynamics
10 11 (3.85%) Dell
10 11 (3.85%) F5
11 10 (3.50%) LANDesk
11 10 (3.50%) Red Hat
12 9 (3.15%) Bloomberg
12 9 (3.15%) ION Trading
13 8 (2.80%) CheckPoint
13 8 (2.80%) Sophos
13 8 (2.80%) Sun
14 7 (2.45%) IBM