Period
to 17 October 2018

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for Problem Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Problem Management over the 6 months to 17 October 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Problem Management
England > London
6 months to
17 Oct 2018
Same period 2017 Same period 2016
Rank 378 365 331
Rank change year-on-year -13 -34 -24
Contract jobs citing Problem Management 266 278 313
As % of all contract IT jobs advertised in London 0.58% 0.62% 0.70%
As % of the Processes & Methodologies category 0.66% 0.70% 0.80%
Number of daily rates quoted 178 190 203
London median daily rate £475 £425 £425
Median daily rate % change year-on-year +11.76% - +13.33%
10th Percentile £205 £200 £194
90th Percentile £700 £641 £588
England median daily rate £400 £375 £375
% change year-on-year +6.67% - +3.45%
Number of hourly rates quoted 3 6 15
London median hourly rate £25.00 £17.38 £16.50
Median hourly rate % change year-on-year +43.88% +5.30% -5.71%
England median hourly rate £17.75 £16.69 £25.00
% change year-on-year +6.37% -33.25% +8.11%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Contract vacancies with a requirement for process or methodology skills 40,399 39,562 39,035
As % of all contract IT jobs advertised in London 87.47% 87.95% 87.14%
Number of daily rates quoted 29,159 28,621 28,122
London median daily rate £500 £500 £463
Median daily rate % change year-on-year - +8.11% +2.78%
10th Percentile £325 £313 £300
90th Percentile £675 £663 £638
England median daily rate £470 £450 £425
% change year-on-year +4.44% +5.88% +3.03%
Number of hourly rates quoted 474 371 400
London median hourly rate £21.50 £23.00 £21.00
Median hourly rate % change year-on-year -6.52% +9.52% +5.00%
10th Percentile £13.31 £13.24 £11.36
90th Percentile £54.46 £51.25 £52.50
England median hourly rate £21.00 £24.87 £22.50
% change year-on-year -15.54% +10.51% +3.97%

Problem Management
Job Vacancy Trend in London

Job postings citing Problem Management as a percentage of all IT jobs advertised in London.

Job vacancy trend for Problem Management in London

Problem Management
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Problem Management in London.

Contractor daily rate trend for Problem Management in London

Problem Management
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing Problem Management in London over the 6 months to 17 October 2018.

Contractor daily rate histogram for Problem Management in London

Problem Management
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Problem Management in London.

Contractor hourly rate trend for Problem Management in London

Problem Management
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the London region over the 6 months to 17 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -44 43 £471 +47.27% 11
West London -13 17 £284 -32.12% 5
South London -22 11 £410 +2.50% 1
East London - 10 £369 - 3
Problem Management
England

For the 6 months to 17 October 2018, IT contractor jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region with a requirement for Problem Management.

1 125 (46.99%) ITIL
2 102 (38.35%) Windows
2 102 (38.35%) Change Management
3 91 (34.21%) Finance
4 81 (30.45%) Microsoft
5 69 (25.94%) Service Management
6 58 (21.80%) Active Directory
7 57 (21.43%) Incident Management
8 50 (18.80%) Banking
9 44 (16.54%) SQL
9 44 (16.54%) Project Management
9 44 (16.54%) ServiceNow
10 43 (16.17%) Service Delivery
11 40 (15.04%) Analytical Skills
12 39 (14.66%) Problem-Solving
12 39 (14.66%) Python
13 36 (13.53%) Agile Software Development
14 35 (13.16%) Firewall
15 33 (12.41%) Microsoft Excel
15 33 (12.41%) Windows Server
16 31 (11.65%) IIS
16 31 (11.65%) SCCM
17 30 (11.28%) Cisco
17 30 (11.28%) Identity Management
18 29 (10.90%) Unix
18 29 (10.90%) Single Sign-On
18 29 (10.90%) Data Centre
19 28 (10.53%) SLA
20 27 (10.15%) Linux
20 27 (10.15%) Microsoft Project

Problem Management
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 31 (11.65%) IIS
2 23 (8.65%) Apache
2 23 (8.65%) Tomcat
3 14 (5.26%) SharePoint
4 9 (3.38%) SharePoint 2013
5 8 (3.01%) MS Exchange
6 7 (2.63%) Skype for Business
7 5 (1.88%) Confluence
8 4 (1.50%) OpenStack
9 3 (1.13%) Exchange Server 2010
9 3 (1.13%) nginx
10 2 (0.75%) BizTalk Server
11 1 (0.38%) IBM Notes
11 1 (0.38%) JBoss
11 1 (0.38%) Oracle Workflow
11 1 (0.38%) WebLogic
Applications
1 33 (12.41%) Microsoft Excel
2 27 (10.15%) Microsoft Project
3 25 (9.40%) Microsoft PowerPoint
4 20 (7.52%) Microsoft Office
5 5 (1.88%) MS Visio
Business Applications
1 8 (3.01%) Dynamics AX
2 7 (2.63%) ION MarketView
3 4 (1.50%) Dynamics NAV
4 2 (0.75%) SAP GTS
5 1 (0.38%) BusinessWorks
5 1 (0.38%) Dynamics CRM
5 1 (0.38%) Dynamics GP
Cloud Services
1 23 (8.65%) Microsoft Azure
1 23 (8.65%) Office 365
2 18 (6.77%) Amazon AWS
3 6 (2.26%) AWS CloudFormation
3 6 (2.26%) SaaS
4 5 (1.88%) Azure Active Directory
4 5 (1.88%) Data Lake Analytics
5 4 (1.50%) Azure Machine Learning
5 4 (1.50%) PaaS
6 3 (1.13%) Amazon CloudWatch
6 3 (1.13%) IaaS
6 3 (1.13%) Serverless
7 2 (0.75%) Amazon EC2
7 2 (0.75%) Amazon S3
7 2 (0.75%) G Suite
7 2 (0.75%) OpenShift
7 2 (0.75%) Route 53
7 2 (0.75%) Virtual Private Cloud
8 1 (0.38%) Cloud Computing
8 1 (0.38%) Mimecast
Communications & Networking
1 35 (13.16%) Firewall
2 23 (8.65%) DNS
3 20 (7.52%) LAN
4 16 (6.02%) WAN
5 15 (5.64%) DHCP
5 15 (5.64%) TCP/IP
5 15 (5.64%) VPN
6 14 (5.26%) DMZ
7 10 (3.76%) VoIP
8 9 (3.38%) Network Security
8 9 (3.38%) SAN
8 9 (3.38%) Skype
8 9 (3.38%) Wireless
9 6 (2.26%) iSCSI
9 6 (2.26%) NAS
9 6 (2.26%) OSPF
10 5 (1.88%) Wi-Fi
11 4 (1.50%) BGP
11 4 (1.50%) EIGRP
11 4 (1.50%) Kerberos
Database & Business Intelligence
1 17 (6.39%) SQL Server
2 5 (1.88%) Big Data
2 5 (1.88%) Data Lake
2 5 (1.88%) Microsoft Analysis Services
2 5 (1.88%) Power BI
2 5 (1.88%) Relational Database
3 3 (1.13%) DataStage
3 3 (1.13%) MongoDB
3 3 (1.13%) MySQL
3 3 (1.13%) SQL Server Integration Services
4 2 (0.75%) Amazon RDS
4 2 (0.75%) Oracle Database
4 2 (0.75%) Oracle Database 11g
4 2 (0.75%) Oracle Database 12c
4 2 (0.75%) Oracle Exadata
4 2 (0.75%) PostgreSQL
5 1 (0.38%) Electronic Patient Records
5 1 (0.38%) Hadoop
5 1 (0.38%) Redis
5 1 (0.38%) SQL Server 2008
Development Applications
1 26 (9.77%) JIRA
2 7 (2.63%) InstallShield
3 6 (2.26%) Jenkins
3 6 (2.26%) TeamCity
4 5 (1.88%) MSI
4 5 (1.88%) Visual Studio Team System
5 3 (1.13%) Cucumber
5 3 (1.13%) Git (software)
5 3 (1.13%) Grunt
5 3 (1.13%) JUnit
5 3 (1.13%) Selenium
5 3 (1.13%) Sonatype Nexus
5 3 (1.13%) Vagrant
5 3 (1.13%) Visual Studio
6 2 (0.75%) VSS/SourceSafe
6 2 (0.75%) WinDbg
General
1 91 (34.21%) Finance
2 50 (18.80%) Banking
3 22 (8.27%) Investment Banking
4 8 (3.01%) Private Banking
4 8 (3.01%) Retail Banking
5 7 (2.63%) Front Office
5 7 (2.63%) Telecoms
6 6 (2.26%) Legal
7 5 (1.88%) Pharmaceutical
7 5 (1.88%) Retail
8 4 (1.50%) Back Office
9 3 (1.13%) Manufacturing
9 3 (1.13%) Publishing
10 2 (0.75%) Financial Institution
10 2 (0.75%) Law
11 1 (0.38%) Advertising
11 1 (0.38%) General Ledger
11 1 (0.38%) Marketing
11 1 (0.38%) Military
Job Titles
1 34 (12.78%) Analyst
2 25 (9.40%) Service Manager
3 19 (7.14%) Support Analyst
3 19 (7.14%) Support Engineer
4 18 (6.77%) Applications Engineer
5 13 (4.89%) Consultant
5 13 (4.89%) Infrastructure Engineer
6 12 (4.51%) Services Delivery Manager
7 11 (4.14%) Administrator
7 11 (4.14%) Delivery Manager
8 10 (3.76%) IT Support
8 10 (3.76%) Project Manager
9 9 (3.38%) Applications Support
9 9 (3.38%) Desktop Support
9 9 (3.38%) Service Analyst
9 9 (3.38%) SharePoint Engineer
10 8 (3.01%) Architect
10 8 (3.01%) Desktop Engineer
10 8 (3.01%) Head of Finance
10 8 (3.01%) Head of IT Operations
Libraries, Frameworks & Software Standards
1 24 (9.02%) SailPoint
2 15 (5.64%) .NET
3 13 (4.89%) Middleware
4 12 (4.51%) LDAP
5 6 (2.26%) SOAP
6 5 (1.88%) JSP
6 5 (1.88%) Web Services
7 4 (1.50%) JSON
7 4 (1.50%) Node.js
7 4 (1.50%) REST
7 4 (1.50%) SAML
7 4 (1.50%) SPNEGO
7 4 (1.50%) XML
7 4 (1.50%) YAML
8 3 (1.13%) OAuth
8 3 (1.13%) OAuth2
8 3 (1.13%) Rendezvous
8 3 (1.13%) WCF
8 3 (1.13%) Windows Identity Foundation
9 2 (0.75%) React
Miscellaneous
1 40 (15.04%) Analytical Skills
2 29 (10.90%) Data Centre
3 11 (4.14%) Fixed Income
4 8 (3.01%) CMDB
5 7 (2.63%) PKI
6 6 (2.26%) Management Information System
6 6 (2.26%) Self-Motivation
6 6 (2.26%) Virtual Team
7 5 (1.88%) Computer Science
8 4 (1.50%) Enterprise Software
8 4 (1.50%) Enterprise Storage
8 4 (1.50%) LPAR
8 4 (1.50%) Public Cloud
8 4 (1.50%) Robotics
8 4 (1.50%) User Experience
9 3 (1.13%) Foreign Exchange (FX)
9 3 (1.13%) NHS
9 3 (1.13%) Smartphone
9 3 (1.13%) Video Conferencing
10 2 (0.75%) Mainframe
Operating Systems
1 102 (38.35%) Windows
2 33 (12.41%) Windows Server
3 29 (10.90%) Unix
4 27 (10.15%) Linux
5 25 (9.40%) Windows 10
6 20 (7.52%) Windows Server 2012
7 13 (4.89%) Windows 7
8 12 (4.51%) Red Hat Enterprise Linux
8 12 (4.51%) Windows Server 2008
9 10 (3.76%) Mac OS X
10 8 (3.01%) Android
11 6 (2.26%) Apple iOS
12 4 (1.50%) SUSE Linux Enterprise Server
13 2 (0.75%) Mac OS
13 2 (0.75%) Mac OS X Server
13 2 (0.75%) SUSE
13 2 (0.75%) Windows 2000
14 1 (0.38%) Solaris
14 1 (0.38%) VME
14 1 (0.38%) Windows XP
Processes & Methodologies
1 125 (46.99%) ITIL
2 102 (38.35%) Change Management
3 69 (25.94%) Service Management
4 57 (21.43%) Incident Management
5 44 (16.54%) Project Management
6 43 (16.17%) Service Delivery
7 39 (14.66%) Problem-Solving
8 36 (13.53%) Agile Software Development
9 30 (11.28%) Identity Management
10 27 (10.15%) Root Cause Analysis
11 24 (9.02%) Release Management
12 23 (8.65%) Change Control
12 23 (8.65%) Quality Management
13 22 (8.27%) DevOps
14 21 (7.89%) Continuous Improvement
15 20 (7.52%) ITSM
16 18 (6.77%) ITIL V2
17 17 (6.39%) Performance Management
17 17 (6.39%) Service Desk Management
17 17 (6.39%) Stakeholder Management
Programming Languages
1 44 (16.54%) SQL
2 39 (14.66%) Python
3 19 (7.14%) PowerShell
4 13 (4.89%) Shell Script
5 10 (3.76%) C#
5 10 (3.76%) Java
5 10 (3.76%) Ruby
6 6 (2.26%) Bash Shell
6 6 (2.26%) JavaScript
6 6 (2.26%) Perl
6 6 (2.26%) VBScript
7 5 (1.88%) R
7 5 (1.88%) U-SQL
7 5 (1.88%) VB
7 5 (1.88%) VB.NET
8 4 (1.50%) C
9 3 (1.13%) C++
10 2 (0.75%) T-SQL
11 1 (0.38%) COBOL
11 1 (0.38%) PHP
Qualifications
1 14 (5.26%) Security Cleared
2 13 (4.89%) ITIL Certification
3 12 (4.51%) Cisco Certification
4 11 (4.14%) Degree
5 9 (3.38%) SC Cleared
6 6 (2.26%) Microsoft Certification
7 5 (1.88%) CCIE
7 5 (1.88%) CCNP
7 5 (1.88%) CISSP
7 5 (1.88%) RHCE
8 4 (1.50%) AWS Certification
8 4 (1.50%) CCNA
8 4 (1.50%) RHCSA
8 4 (1.50%) RHCVA
9 3 (1.13%) CCNP Voice
9 3 (1.13%) JNCIA
9 3 (1.13%) MCP
9 3 (1.13%) MCTS
9 3 (1.13%) PMI Certification
9 3 (1.13%) PMP
Quality Assurance & Compliance
1 28 (10.53%) SLA
2 6 (2.26%) QA
3 2 (0.75%) Data Quality
3 2 (0.75%) PMO
4 1 (0.38%) HL7
System Software
1 58 (21.80%) Active Directory
2 19 (7.14%) VMware Infrastructure
3 15 (5.64%) Hyper-V
4 11 (4.14%) Virtual Servers
5 9 (3.38%) Microsoft App-V
6 8 (3.01%) XenApp
7 7 (2.63%) Docker
7 7 (2.63%) XenDesktop
8 5 (1.88%) BitLocker
8 5 (1.88%) Samba
8 5 (1.88%) Virtual Machines
9 4 (1.50%) Firmware
9 4 (1.50%) KVM
9 4 (1.50%) RHEV
9 4 (1.50%) Sendmail
9 4 (1.50%) Veritas File System
10 3 (1.13%) ProxySG
10 3 (1.13%) VMware ESXi
11 2 (0.75%) DFS Replication
11 2 (0.75%) Oracle RAC
Systems Management
1 31 (11.65%) SCCM
2 29 (10.90%) Single Sign-On
3 15 (5.64%) Ansible
4 9 (3.38%) SCOM
5 8 (3.01%) Opscode Chef
6 5 (1.88%) AirWatch
6 5 (1.88%) BladeLogic
6 5 (1.88%) Microsoft Intune
7 4 (1.50%) BMC PATROL
7 4 (1.50%) CA Single Sign-On
7 4 (1.50%) Kibana
7 4 (1.50%) logstash
7 4 (1.50%) OpenView
7 4 (1.50%) Puppet
7 4 (1.50%) Tivoli
7 4 (1.50%) yum
8 3 (1.13%) Packer
8 3 (1.13%) Red Hat Spacewalk
8 3 (1.13%) Terraform
9 2 (0.75%) Cisco CUCM
Vendors
1 81 (30.45%) Microsoft
2 44 (16.54%) ServiceNow
3 30 (11.28%) Cisco
4 26 (9.77%) VMware
5 16 (6.02%) Citrix
6 14 (5.26%) BMC
7 11 (4.14%) Apple
7 11 (4.14%) Oracle
7 11 (4.14%) Red Hat
8 10 (3.76%) Splunk
9 9 (3.38%) Juniper
9 9 (3.38%) Veritas
10 8 (3.01%) CA
10 8 (3.01%) CyberArk
10 8 (3.01%) IBM
10 8 (3.01%) Palo Alto
10 8 (3.01%) SAP
11 7 (2.63%) Dell
11 7 (2.63%) ForgeRock
11 7 (2.63%) HP