Period
to 22 July 2018

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for Problem Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Problem Management over the 6 months to 22 July 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Problem Management
England > London
6 months to
22 Jul 2018
Same period 2017 Same period 2016
Rank 365 363 307
Rank change year-on-year -2 -56 -15
Contract jobs citing Problem Management 290 244 346
As % of all contract IT jobs advertised in London 0.63% 0.58% 0.76%
As % of the Processes & Methodologies category 0.72% 0.66% 0.88%
Number of daily rates quoted 189 154 244
London median daily rate £475 £425 £390
Median daily rate % change year-on-year +11.76% +8.97% +4.00%
10th Percentile £263 £202 £213
90th Percentile £625 £575 £588
England median daily rate £420 £375 £350
% change year-on-year +12.00% +7.14% -
Number of hourly rates quoted 14 12 10
London median hourly rate £20.10 £17.44 £19.00
Median hourly rate % change year-on-year +15.27% -8.22% -9.41%
10th Percentile £14.05 £11.92 £14.98
90th Percentile £25.00 £23.68 £24.15
England median hourly rate £16.00 £15.76 £23.75
% change year-on-year +1.52% -33.64% +5.56%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Contract vacancies with a requirement for process or methodology skills 40,265 36,720 39,326
As % of all contract IT jobs advertised in London 87.31% 87.00% 86.38%
Number of daily rates quoted 29,208 26,229 28,471
London median daily rate £500 £488 £463
Median daily rate % change year-on-year +2.56% +5.41% +2.78%
10th Percentile £325 £313 £300
90th Percentile £675 £656 £650
England median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +4.94%
Number of hourly rates quoted 550 388 348
London median hourly rate £25.00 £23.63 £21.42
Median hourly rate % change year-on-year +5.82% +10.29% +9.85%
10th Percentile £14.00 £12.88 £11.25
90th Percentile £53.84 £51.48 £51.38
England median hourly rate £22.50 £24.49 £23.75
% change year-on-year -8.11% +3.09% +12.71%

Problem Management
Job Vacancy Trend in London

Job postings citing Problem Management as a percentage of all IT jobs advertised in London.

Job vacancy trend for Problem Management in London

Problem Management
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Problem Management in London.

Contractor daily rate trend for Problem Management in London

Problem Management
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing Problem Management in London over the 6 months to 22 July 2018.

Contractor daily rate histogram for Problem Management in London

Problem Management
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Problem Management in London.

Contractor hourly rate trend for Problem Management in London

Problem Management
Contractor Hourly Rate Histogram in London

The hourly rate distribution of IT jobs citing Problem Management in London over the 6 months to 22 July 2018.

Contractor hourly rate histogram for Problem Management in London

Problem Management
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the London region over the 6 months to 22 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -32 57 £475 +55.10% 5
West London -16 23 £385 +81.18% 9
East London -4 13 £363 -
South London -45 5 £410 +2.50% 3
Problem Management
England

For the 6 months to 22 July 2018, IT contractor jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region with a requirement for Problem Management.

1 126 (43.45%) ITIL
2 105 (36.21%) Windows
3 94 (32.41%) Finance
4 86 (29.66%) Change Management
5 69 (23.79%) Service Management
5 69 (23.79%) Incident Management
6 65 (22.41%) Microsoft
7 55 (18.97%) Active Directory
8 52 (17.93%) Analytical Skills
9 48 (16.55%) SLA
9 48 (16.55%) Service Delivery
10 46 (15.86%) Linux
11 45 (15.52%) Problem-Solving
12 44 (15.17%) SQL
13 42 (14.48%) Unix
14 40 (13.79%) Project Management
14 40 (13.79%) ServiceNow
15 39 (13.45%) Agile Software Development
15 39 (13.45%) Banking
16 36 (12.41%) Cisco
17 35 (12.07%) SCCM
18 33 (11.38%) Microsoft Office
19 30 (10.34%) Office 365
20 29 (10.00%) VMware
21 28 (9.66%) Windows 10
22 26 (8.97%) Data Centre
22 26 (8.97%) Python
22 26 (8.97%) Microsoft Excel
22 26 (8.97%) Release Management
23 25 (8.62%) Windows 7

Problem Management
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (4.48%) MS Exchange
2 12 (4.14%) Apache
2 12 (4.14%) IIS
3 11 (3.79%) Skype for Business
3 11 (3.79%) Tomcat
4 8 (2.76%) SharePoint
5 7 (2.41%) WebLogic
6 4 (1.38%) JBoss
7 3 (1.03%) Confluence
7 3 (1.03%) Exchange Server 2010
7 3 (1.03%) Oracle SOA Suite
8 2 (0.69%) Exchange Server 2007
8 2 (0.69%) nginx
8 2 (0.69%) OpenStack
8 2 (0.69%) WebSphere
9 1 (0.34%) Elasticsearch
9 1 (0.34%) Exchange Server 2013
9 1 (0.34%) Oracle Workflow
9 1 (0.34%) SharePoint 2013
Applications
1 33 (11.38%) Microsoft Office
2 26 (8.97%) Microsoft Excel
3 21 (7.24%) Microsoft Project
4 14 (4.83%) Microsoft PowerPoint
5 9 (3.10%) MS Visio
Business Applications
1 6 (2.07%) Oracle EBS
2 5 (1.72%) ION MarketView
2 5 (1.72%) Oracle Applications
2 5 (1.72%) Oracle EBS R12
3 4 (1.38%) Eloqua
4 3 (1.03%) BusinessWorks
4 3 (1.03%) RMDS
5 1 (0.34%) SAP GTS
5 1 (0.34%) SAP MM
5 1 (0.34%) SAP SRM
Cloud Services
1 30 (10.34%) Office 365
2 21 (7.24%) Microsoft Azure
3 20 (6.90%) Amazon AWS
4 7 (2.41%) SaaS
5 6 (2.07%) Azure Active Directory
5 6 (2.07%) IaaS
6 4 (1.38%) AWS CloudFormation
6 4 (1.38%) G Suite
6 4 (1.38%) PaaS
6 4 (1.38%) Salesforce Sales Cloud
7 3 (1.03%) Amazon CloudWatch
7 3 (1.03%) Cloud Computing
7 3 (1.03%) Data Lake Analytics
8 2 (0.69%) Azure Machine Learning
9 1 (0.34%) Mimecast
9 1 (0.34%) OneDrive
9 1 (0.34%) Serverless
Communications & Networking
1 22 (7.59%) VPN
2 21 (7.24%) Firewall
3 20 (6.90%) DNS
4 19 (6.55%) LAN
5 17 (5.86%) WAN
6 12 (4.14%) SAN
6 12 (4.14%) TCP/IP
7 11 (3.79%) DHCP
8 10 (3.45%) Network Security
8 10 (3.45%) Skype
9 9 (3.10%) VoIP
10 8 (2.76%) SSL
10 8 (2.76%) SWIFTNet
11 7 (2.41%) Broadband
11 7 (2.41%) Intranet
11 7 (2.41%) Wireless
12 6 (2.07%) OSPF
13 5 (1.72%) DMZ
13 5 (1.72%) EIGRP
13 5 (1.72%) Internet
Database & Business Intelligence
1 19 (6.55%) SQL Server
2 8 (2.76%) Oracle Database
3 6 (2.07%) MySQL
4 5 (1.72%) Oracle Database 10g
4 5 (1.72%) Oracle Database 11g
5 4 (1.38%) Big Data
6 3 (1.03%) Data Lake
6 3 (1.03%) Microsoft Analysis Services
6 3 (1.03%) Oracle BI EE
6 3 (1.03%) Oracle Database 12c
6 3 (1.03%) Power BI
6 3 (1.03%) Relational Database
7 2 (0.69%) DataStage
7 2 (0.69%) Electronic Patient Records
7 2 (0.69%) Hadoop
7 2 (0.69%) SQL Server Integration Services
8 1 (0.34%) Amazon RDS
8 1 (0.34%) HBase
8 1 (0.34%) MongoDB
8 1 (0.34%) Redis
Development Applications
1 11 (3.79%) JIRA
2 8 (2.76%) Jenkins
3 7 (2.41%) InstallShield
4 6 (2.07%) Git (software)
4 6 (2.07%) MSI
4 6 (2.07%) Visual Studio
4 6 (2.07%) Visual Studio Team System
5 5 (1.72%) Selenium
6 4 (1.38%) TeamCity
7 3 (1.03%) Cucumber
7 3 (1.03%) Grunt
7 3 (1.03%) JUnit
7 3 (1.03%) Sonatype Nexus
7 3 (1.03%) Team Foundation Server
7 3 (1.03%) Vagrant
8 2 (0.69%) Bitbucket
8 2 (0.69%) VSS/SourceSafe
9 1 (0.34%) IBM UrbanCode
9 1 (0.34%) WinDbg
General
1 94 (32.41%) Finance
2 39 (13.45%) Banking
3 9 (3.10%) Telecoms
4 8 (2.76%) Investment Banking
5 7 (2.41%) Front Office
5 7 (2.41%) Legal
6 5 (1.72%) Law
6 5 (1.72%) Marketing
6 5 (1.72%) Private Banking
6 5 (1.72%) Retail Banking
7 4 (1.38%) Manufacturing
7 4 (1.38%) Publishing
8 3 (1.03%) Pharmaceutical
9 2 (0.69%) Back Office
10 1 (0.34%) Billing
10 1 (0.34%) Financial Institution
10 1 (0.34%) Military
Job Titles
1 45 (15.52%) Analyst
2 22 (7.59%) Support Analyst
3 16 (5.52%) Service Manager
3 16 (5.52%) Support Engineer
4 15 (5.17%) Desktop Support
5 14 (4.83%) Consultant
5 14 (4.83%) Project Manager
6 13 (4.48%) Service Analyst
7 12 (4.14%) DBA
8 11 (3.79%) Applications Support
9 10 (3.45%) Architect
9 10 (3.45%) Desktop Engineer
9 10 (3.45%) Infrastructure Engineer
10 9 (3.10%) Developer
10 9 (3.10%) Network Engineer
11 8 (2.76%) Administrator
11 8 (2.76%) Infrastructure Manager
11 8 (2.76%) IT Analyst
11 8 (2.76%) Oracle DBA
11 8 (2.76%) SWIFT Engineer
Libraries, Frameworks & Software Standards
1 12 (4.14%) .NET
2 9 (3.10%) LDAP
2 9 (3.10%) Middleware
2 9 (3.10%) SailPoint
3 7 (2.41%) JSP
3 7 (2.41%) Web Services
4 6 (2.07%) HTML
4 6 (2.07%) JSON
4 6 (2.07%) XML
5 5 (1.72%) Node.js
5 5 (1.72%) Rendezvous
6 4 (1.38%) AngularJS
6 4 (1.38%) CSS
6 4 (1.38%) CSS3
6 4 (1.38%) HTML5
6 4 (1.38%) Oracle Fusion
6 4 (1.38%) REST
6 4 (1.38%) YAML
7 3 (1.03%) RabbitMQ
7 3 (1.03%) SAML
Miscellaneous
1 52 (17.93%) Analytical Skills
2 26 (8.97%) Data Centre
3 13 (4.48%) Fixed Income
3 13 (4.48%) Management Information System
4 12 (4.14%) Computer Science
5 9 (3.10%) SWIFT
5 9 (3.10%) User Experience
6 6 (2.07%) CMDB
6 6 (2.07%) Foreign Exchange (FX)
6 6 (2.07%) iPad
7 5 (1.72%) Blackberry
7 5 (1.72%) Clustering
7 5 (1.72%) Cyberthreat
7 5 (1.72%) iPhone
7 5 (1.72%) NHS
7 5 (1.72%) Self-Motivation
8 4 (1.38%) Enterprise Storage
8 4 (1.38%) LPAR
8 4 (1.38%) Public Cloud
8 4 (1.38%) Virtual Team
Operating Systems
1 105 (36.21%) Windows
2 46 (15.86%) Linux
3 42 (14.48%) Unix
4 28 (9.66%) Windows 10
5 25 (8.62%) Windows 7
5 25 (8.62%) Windows Server
6 13 (4.48%) Windows Server 2008
7 12 (4.14%) Windows 2000
8 10 (3.45%) Android
8 10 (3.45%) Red Hat Enterprise Linux
9 8 (2.76%) Apple iOS
10 5 (1.72%) Mac OS X
11 4 (1.38%) Mac OS
11 4 (1.38%) SUSE Linux Enterprise Server
11 4 (1.38%) Windows Server 2012
12 3 (1.03%) Windows XP
13 2 (0.69%) Windows 8
14 1 (0.34%) Mac OS X Server
14 1 (0.34%) Windows Server 2003
14 1 (0.34%) Windows Vista
Processes & Methodologies
1 126 (43.45%) ITIL
2 86 (29.66%) Change Management
3 69 (23.79%) Incident Management
3 69 (23.79%) Service Management
4 48 (16.55%) Service Delivery
5 45 (15.52%) Problem-Solving
6 40 (13.79%) Project Management
7 39 (13.45%) Agile Software Development
8 26 (8.97%) Release Management
9 24 (8.28%) Migration
9 24 (8.28%) Root Cause Analysis
10 23 (7.93%) Continuous Improvement
11 22 (7.59%) ITSM
12 20 (6.90%) Capacity Management
13 19 (6.55%) Configuration Management
13 19 (6.55%) Disaster Recovery
13 19 (6.55%) ITIL V3
14 17 (5.86%) DevOps
14 17 (5.86%) Stakeholder Management
15 16 (5.52%) Analytics
Programming Languages
1 44 (15.17%) SQL
2 26 (8.97%) Python
3 20 (6.90%) Shell Script
4 19 (6.55%) Java
5 16 (5.52%) JavaScript
6 14 (4.83%) PowerShell
7 11 (3.79%) Perl
8 8 (2.76%) Ruby
9 7 (2.41%) PL/SQL
9 7 (2.41%) VB
9 7 (2.41%) VB.NET
9 7 (2.41%) VBScript
10 6 (2.07%) Bash Shell
11 4 (1.38%) C
11 4 (1.38%) C#
11 4 (1.38%) C++
12 3 (1.03%) R
12 3 (1.03%) U-SQL
13 2 (0.69%) PHP
13 2 (0.69%) T-SQL
Qualifications
1 19 (6.55%) Security Cleared
2 18 (6.21%) Degree
3 14 (4.83%) SC Cleared
4 12 (4.14%) Cisco Certification
5 11 (3.79%) CISSP
6 10 (3.45%) PMP
7 8 (2.76%) ITIL Certification
8 7 (2.41%) PMI Certification
9 6 (2.07%) AWS Certification
10 5 (1.72%) CCIE
10 5 (1.72%) CCNA
11 4 (1.38%) CCNP
11 4 (1.38%) RHCE
11 4 (1.38%) RHCSA
11 4 (1.38%) RHCVA
12 3 (1.03%) CISA
12 3 (1.03%) CISM
12 3 (1.03%) JNCIA
12 3 (1.03%) JNCIS
12 3 (1.03%) Microsoft Certification
Quality Assurance & Compliance
1 48 (16.55%) SLA
2 8 (2.76%) TARGET2
3 4 (1.38%) Data Quality
4 3 (1.03%) ISO/IEC 27001
4 3 (1.03%) PCI DSS
5 2 (0.69%) HL7
5 2 (0.69%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
5 2 (0.69%) PMO
6 1 (0.34%) Dodd-Frank
6 1 (0.34%) ISO 22301
System Software
1 55 (18.97%) Active Directory
2 22 (7.59%) VMware Infrastructure
3 14 (4.83%) Hyper-V
4 11 (3.79%) Virtual Servers
5 9 (3.10%) Microsoft App-V
5 9 (3.10%) Virtual Machines
6 6 (2.07%) Oracle RAC
6 6 (2.07%) XenApp
7 5 (1.72%) Samba
8 4 (1.38%) BitLocker
8 4 (1.38%) Docker
8 4 (1.38%) Firmware
8 4 (1.38%) KVM
8 4 (1.38%) RHEV
8 4 (1.38%) Sendmail
8 4 (1.38%) Veritas File System
9 3 (1.03%) ProxySG
9 3 (1.03%) VMware ESXi
10 2 (0.69%) DFS Replication
10 2 (0.69%) Terminal Server
Systems Management
1 35 (12.07%) SCCM
2 14 (4.83%) Single Sign-On
3 10 (3.45%) Ansible
4 8 (2.76%) Data Guard
5 7 (2.41%) BladeLogic
5 7 (2.41%) Kibana
5 7 (2.41%) PowerBroker
6 5 (1.72%) SCOM
7 4 (1.38%) AirWatch
7 4 (1.38%) BMC PATROL
7 4 (1.38%) logstash
7 4 (1.38%) OpenView
7 4 (1.38%) Opscode Chef
7 4 (1.38%) Tivoli
7 4 (1.38%) yum
8 3 (1.03%) Enterprise Manager Cloud Control
8 3 (1.03%) Grafana
8 3 (1.03%) Packer
8 3 (1.03%) Red Hat Spacewalk
8 3 (1.03%) Terraform
Vendors
1 65 (22.41%) Microsoft
2 40 (13.79%) ServiceNow
3 36 (12.41%) Cisco
4 29 (10.00%) VMware
5 24 (8.28%) Oracle
6 18 (6.21%) CyberArk
7 16 (5.52%) Citrix
8 14 (4.83%) BMC
8 14 (4.83%) Red Hat
9 11 (3.79%) HP
9 11 (3.79%) Splunk
10 9 (3.10%) Juniper
11 8 (2.76%) Bloomberg
11 8 (2.76%) Dell
11 8 (2.76%) Palo Alto
11 8 (2.76%) SolarWinds
12 7 (2.41%) IBM
12 7 (2.41%) McAfee
12 7 (2.41%) NetApp
13 6 (2.07%) Veritas