Period
to 23 January 2018

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for Problem Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Problem Management over the 6 months to 23 January 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Problem Management
England > London
6 months to
23 Jan 2018
Same period 2017 Same period 2016
Rank 325 308 264
Rank change year-on-year -17 -44 +49
Contract jobs citing Problem Management 338 316 382
As % of all contract IT jobs advertised in London 0.72% 0.76% 0.87%
As % of the Processes & Methodologies category 0.84% 0.88% 1.03%
Number of daily rates quoted 230 182 263
London median daily rate £425 £405 £400
Median daily rate % change year-on-year +4.94% +1.25% +6.67%
10th Percentile £200 £154 £214
90th Percentile £650 £550 £588
England median daily rate £375 £375 £370
% change year-on-year - +1.35% +5.71%
Number of hourly rates quoted 15 19 7
London median hourly rate £17.14 £24.00 £12.00
Median hourly rate % change year-on-year -28.60% +100.00% -41.31%
10th Percentile £11.25 £12.50 £11.25
90th Percentile £24.90 £30.60 £22.25
England median hourly rate £15.00 £22.50 £25.50
% change year-on-year -33.33% -11.76% +37.73%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Contract vacancies with a requirement for process or methodology skills 40,383 35,736 37,108
As % of all contract IT jobs advertised in London 86.60% 85.98% 84.71%
Number of daily rates quoted 29,483 25,718 26,478
London median daily rate £500 £475 £450
Median daily rate % change year-on-year +5.26% +5.56% -
10th Percentile £313 £310 £300
90th Percentile £675 £650 £638
England median daily rate £450 £435 £425
% change year-on-year +3.45% +2.35% +6.12%
Number of hourly rates quoted 418 422 457
London median hourly rate £22.00 £24.00 £20.00
Median hourly rate % change year-on-year -8.33% +20.00% +6.95%
10th Percentile £13.44 £12.25 £11.25
90th Percentile £48.75 £52.50 £50.40
England median hourly rate £23.63 £25.00 £23.00
% change year-on-year -5.50% +8.70% +15.00%

Problem Management
Job Vacancy Trend in London

Job postings citing Problem Management as a percentage of all IT jobs advertised in London.

Job vacancy trend for Problem Management in London

Problem Management
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Problem Management in London.

Contractor daily rate trend for Problem Management in London

Problem Management
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing Problem Management in London over the 6 months to 23 January 2018.

Contractor daily rate histogram for Problem Management in London

Problem Management
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Problem Management in London.

Contractor hourly rate trend for Problem Management in London

Problem Management
Contractor Hourly Rate Histogram in London

The hourly rate distribution of IT jobs citing Problem Management in London over the 6 months to 23 January 2018.

Contractor hourly rate histogram for Problem Management in London

Problem Management
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the London region over the 6 months to 23 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -3 63 £388 -8.82% 14
West London -12 30 £400 -4.31% 4
East London -6 16 £500 +47.06% 1
South London -34 11 £395 -7.06%
North London - 1 £400 -
Problem Management
England

For the 6 months to 23 January 2018, IT contractor jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region with a requirement for Problem Management.

1 171 (50.59%) ITIL
2 116 (34.32%) Windows
3 103 (30.47%) Change Management
4 100 (29.59%) Finance
5 93 (27.51%) Microsoft
6 90 (26.63%) Incident Management
7 72 (21.30%) Service Management
8 68 (20.12%) Active Directory
9 64 (18.93%) Banking
10 61 (18.05%) Linux
11 58 (17.16%) Unix
12 55 (16.27%) Agile Software Development
13 49 (14.50%) Microsoft Office
14 48 (14.20%) Analytical Skills
15 47 (13.91%) SQL
16 45 (13.31%) SQL Server
16 45 (13.31%) Windows Server
17 43 (12.72%) Service Delivery
17 43 (12.72%) VMware
18 42 (12.43%) Root Cause Analysis
19 41 (12.13%) SLA
20 40 (11.83%) Java
21 39 (11.54%) Management Information System
22 38 (11.24%) Oracle
22 38 (11.24%) Office 365
22 38 (11.24%) Capacity Planning
23 36 (10.65%) Project Management
24 34 (10.06%) Cisco
24 34 (10.06%) Release Management
25 33 (9.76%) Degree

Problem Management
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (9.47%) MS Exchange
2 27 (7.99%) IIS
3 20 (5.92%) Apache
4 19 (5.62%) Tomcat
5 16 (4.73%) Skype for Business
6 14 (4.14%) nginx
6 14 (4.14%) SharePoint
7 11 (3.25%) Confluence
8 10 (2.96%) Exchange Server 2010
9 8 (2.37%) Exchange Server 2013
10 7 (2.07%) Elasticsearch
11 6 (1.78%) CMS
12 5 (1.48%) WebSphere
13 3 (0.89%) Apache Spark
13 3 (0.89%) Documentum
13 3 (0.89%) SAS
14 2 (0.59%) BizTalk Server
14 2 (0.59%) IBM Notes
14 2 (0.59%) OpenStack
14 2 (0.59%) WebLogic
Applications
1 49 (14.50%) Microsoft Office
2 13 (3.85%) Microsoft Excel
3 10 (2.96%) Microsoft PowerPoint
4 9 (2.66%) Microsoft Project
5 2 (0.59%) MS Visio
5 2 (0.59%) Spreadsheet
Business Applications
1 10 (2.96%) RMDS
2 5 (1.48%) ION MarketView
3 3 (0.89%) Bloomberg TOMS
3 3 (0.89%) Dynamics CRM
3 3 (0.89%) Eikon
4 2 (0.59%) Dynamics AX
5 1 (0.30%) Bloomberg AIM
5 1 (0.30%) Eloqua
5 1 (0.30%) Endur
5 1 (0.30%) Findur
5 1 (0.30%) Remedy ITSM
Cloud Services
1 38 (11.24%) Office 365
2 28 (8.28%) Microsoft Azure
3 26 (7.69%) Amazon AWS
4 9 (2.66%) Mimecast
5 7 (2.07%) IaaS
6 6 (1.78%) Cloud Computing
7 3 (0.89%) PaaS
7 3 (0.89%) SaaS
8 2 (0.59%) Akamai
8 2 (0.59%) Azure Active Directory
8 2 (0.59%) npm
9 1 (0.30%) GitHub
9 1 (0.30%) Google Cloud Platform
9 1 (0.30%) Google Drive
9 1 (0.30%) Salesforce Sales Cloud
Communications & Networking
1 29 (8.58%) Firewall
2 25 (7.40%) DNS
3 24 (7.10%) WAN
4 22 (6.51%) SSL
5 20 (5.92%) LAN
6 18 (5.33%) TCP/IP
7 13 (3.85%) BIG-IP
7 13 (3.85%) VPN
8 12 (3.55%) DHCP
8 12 (3.55%) SAN
8 12 (3.55%) Skype
9 9 (2.66%) Network Security
9 9 (2.66%) SWIFTNet
9 9 (2.66%) VLAN
10 8 (2.37%) Intranet
11 7 (2.07%) VoIP
12 6 (1.78%) Internet
12 6 (1.78%) Kerberos
13 5 (1.48%) NAS
14 4 (1.18%) Unified Communications
Database & Business Intelligence
1 45 (13.31%) SQL Server
2 12 (3.55%) NoSQL
3 7 (2.07%) MySQL
4 6 (1.78%) Data Warehouse
4 6 (1.78%) Hadoop
5 5 (1.48%) Blockchain
5 5 (1.48%) MongoDB
5 5 (1.48%) Oracle Exadata
6 4 (1.18%) Big Data
7 3 (0.89%) Apache Cassandra
7 3 (0.89%) HBase
7 3 (0.89%) Sqoop
8 2 (0.59%) Electronic Patient Records
8 2 (0.59%) PostgreSQL
8 2 (0.59%) SQL Server 2008
8 2 (0.59%) SQL Server 2012
9 1 (0.30%) Data Mart
9 1 (0.30%) DataStage
9 1 (0.30%) Informix
9 1 (0.30%) MS Access
Development Applications
1 22 (6.51%) JIRA
2 12 (3.55%) JMeter
3 7 (2.07%) Maven
3 7 (2.07%) Zephyr
4 6 (1.78%) Git (software)
4 6 (1.78%) Jenkins
4 6 (1.78%) Team Foundation Server
5 5 (1.48%) TestRail
6 4 (1.18%) Ant
6 4 (1.18%) IBM UrbanCode
7 3 (0.89%) Octopus Deploy
7 3 (0.89%) SonarQube
7 3 (0.89%) TeamCity
8 2 (0.59%) Artifactory
8 2 (0.59%) Bitbucket
8 2 (0.59%) Bower
8 2 (0.59%) Chocolatey
8 2 (0.59%) MSBuild
8 2 (0.59%) Selenium
8 2 (0.59%) Visual Studio Team System
General
1 100 (29.59%) Finance
2 64 (18.93%) Banking
3 23 (6.80%) Investment Banking
4 14 (4.14%) Telecoms
5 13 (3.85%) Legal
6 8 (2.37%) Back Office
7 7 (2.07%) Retail
8 6 (1.78%) Advertising
8 6 (1.78%) Financial Institution
9 4 (1.18%) Front Office
10 2 (0.59%) German Language
10 2 (0.59%) Pharmaceutical
11 1 (0.30%) Italian Language
11 1 (0.30%) Manufacturing
11 1 (0.30%) Marketing
11 1 (0.30%) Publishing
Job Titles
1 91 (26.92%) Analyst
2 38 (11.24%) Support Analyst
3 28 (8.28%) Service Analyst
4 25 (7.40%) Applications Support
5 23 (6.80%) Support Engineer
6 19 (5.62%) Administrator
6 19 (5.62%) Desktop Support
7 17 (5.03%) Applications Engineer
7 17 (5.03%) Service Manager
8 16 (4.73%) Infrastructure Manager
8 16 (4.73%) Senior Analyst
9 14 (4.14%) Applications Support Analyst
9 14 (4.14%) Incident Manager
9 14 (4.14%) Infrastructure Engineer
9 14 (4.14%) Service Desk Analyst
10 12 (3.55%) Developer
10 12 (3.55%) IT Analyst
11 11 (3.25%) Consultant
12 10 (2.96%) Service Management Analyst
13 9 (2.66%) Linux Engineer
Libraries, Frameworks & Software Standards
1 22 (6.51%) Web Services
2 17 (5.03%) XML
3 14 (4.14%) Elastic Stack
4 11 (3.25%) LDAP
5 9 (2.66%) HTML
5 9 (2.66%) J2EE
5 9 (2.66%) REST
5 9 (2.66%) SailPoint
6 8 (2.37%) jQuery
6 8 (2.37%) JSON
6 8 (2.37%) Spring
7 7 (2.07%) AngularJS
7 7 (2.07%) SAML
7 7 (2.07%) WCF
8 6 (1.78%) .NET
8 6 (1.78%) ASP.NET
8 6 (1.78%) SPNEGO
8 6 (1.78%) Windows Identity Foundation
9 5 (1.48%) React
9 5 (1.48%) SOAP
Miscellaneous
1 48 (14.20%) Analytical Skills
2 39 (11.54%) Management Information System
3 25 (7.40%) Data Centre
4 21 (6.21%) Computer Science
5 18 (5.33%) CMDB
6 11 (3.25%) Blackberry
6 11 (3.25%) Equities
6 11 (3.25%) Microsoft Licensing
7 10 (2.96%) Fixed Income
7 10 (2.96%) SWIFT
8 9 (2.66%) Clustering
9 8 (2.37%) PKI
10 7 (2.07%) Foreign Exchange (FX)
11 6 (1.78%) EMC VNX
11 6 (1.78%) NHS
11 6 (1.78%) Public Cloud
11 6 (1.78%) User Experience
11 6 (1.78%) Video Conferencing
12 5 (1.48%) Hedge funds
12 5 (1.48%) Wiki
Operating Systems
1 116 (34.32%) Windows
2 61 (18.05%) Linux
3 58 (17.16%) Unix
4 45 (13.31%) Windows Server
5 31 (9.17%) Windows 7
6 23 (6.80%) Windows 10
7 22 (6.51%) Windows Server 2012
8 21 (6.21%) Windows Server 2008
9 14 (4.14%) Red Hat Enterprise Linux
10 13 (3.85%) Windows Server 2003
11 11 (3.25%) Windows 8
12 9 (2.66%) Solaris
12 9 (2.66%) Windows 2000
13 7 (2.07%) AIX
13 7 (2.07%) Windows XP
14 6 (1.78%) Windows Vista
15 5 (1.48%) SUSE
16 4 (1.18%) Apple iOS
17 3 (0.89%) Android
17 3 (0.89%) Mac OS
Processes & Methodologies
1 171 (50.59%) ITIL
2 103 (30.47%) Change Management
3 90 (26.63%) Incident Management
4 72 (21.30%) Service Management
5 55 (16.27%) Agile Software Development
6 43 (12.72%) Service Delivery
7 42 (12.43%) Root Cause Analysis
8 38 (11.24%) Capacity Planning
9 36 (10.65%) Project Management
10 34 (10.06%) Release Management
11 33 (9.76%) Configuration Management
12 31 (9.17%) Disaster Recovery
13 29 (8.58%) ITIL V3
13 29 (8.58%) Migration
14 26 (7.69%) Change Control
15 25 (7.40%) Asset Management
16 23 (6.80%) DevOps
17 22 (6.51%) ITSM
17 22 (6.51%) Risk Management
17 22 (6.51%) SDLC
Programming Languages
1 47 (13.91%) SQL
2 40 (11.83%) Java
3 33 (9.76%) Python
4 28 (8.28%) PowerShell
5 21 (6.21%) Perl
6 14 (4.14%) C#
6 14 (4.14%) JavaScript
7 12 (3.55%) Ruby
8 10 (2.96%) Bash Shell
9 9 (2.66%) Korn
9 9 (2.66%) T-SQL
10 6 (1.78%) PHP
11 5 (1.48%) C
11 5 (1.48%) GraphQL
11 5 (1.48%) Shell Script
12 3 (0.89%) C++
12 3 (0.89%) PL/SQL
13 2 (0.59%) VBScript
14 1 (0.30%) AWK
14 1 (0.30%) Jython
Qualifications
1 33 (9.76%) Degree
2 16 (4.73%) Security Cleared
3 15 (4.44%) Cisco Certification
4 13 (3.85%) Microsoft Certification
5 12 (3.55%) MCSE
6 10 (2.96%) Computer Science Degree
7 9 (2.66%) CCNA
7 9 (2.66%) MCP
8 8 (2.37%) AWS Certification
8 8 (2.37%) SC Cleared
8 8 (2.37%) VMware Certified Professional (VCP)
9 7 (2.07%) CCNP
9 7 (2.07%) ISTQB Foundation Certification
10 6 (1.78%) CCIE
10 6 (1.78%) CISSP
10 6 (1.78%) ITIL Certification
11 5 (1.48%) CISM
11 5 (1.48%) ISEB
12 4 (1.18%) CISA
13 3 (0.89%) GIAC
Quality Assurance & Compliance
1 41 (12.13%) SLA
2 10 (2.96%) PMO
3 9 (2.66%) TARGET2
4 7 (2.07%) MiFID
4 7 (2.07%) QA
5 6 (1.78%) Dodd-Frank
6 4 (1.18%) EMIR
6 4 (1.18%) PCI DSS
7 3 (0.89%) GAAP
7 3 (0.89%) ISO/IEC 27001
8 2 (0.59%) GDPR
8 2 (0.59%) HL7
9 1 (0.30%) ISO 8583
9 1 (0.30%) ISO/IEC 20000
9 1 (0.30%) ISO/IEC 27005
9 1 (0.30%) Sarbanes-Oxley
System Software
1 68 (20.12%) Active Directory
2 28 (8.28%) VMware Infrastructure
3 18 (5.33%) Docker
4 15 (4.44%) XenApp
5 14 (4.14%) Hyper-V
6 9 (2.66%) Microsoft App-V
7 8 (2.37%) Virtual Machines
8 6 (1.78%) DFS Replication
9 5 (1.48%) NFS
9 5 (1.48%) Samba
9 5 (1.48%) SRDF
9 5 (1.48%) Veritas Cluster Server
9 5 (1.48%) Veritas File System
9 5 (1.48%) Veritas Volume Manager
10 3 (0.89%) Apache Flume
10 3 (0.89%) HDFS
10 3 (0.89%) iptables
10 3 (0.89%) VMware ESXi
11 2 (0.59%) Virtual Servers
11 2 (0.59%) XenServer
Systems Management
1 21 (6.21%) SCCM
2 14 (4.14%) Ansible
2 14 (4.14%) ITRS Geneos
3 13 (3.85%) BladeLogic
4 12 (3.55%) Rancher
5 7 (2.07%) Backup Exec
5 7 (2.07%) CA Single Sign-On
5 7 (2.07%) NetBackup
6 6 (1.78%) Failover Clustering
6 6 (1.78%) Symantec Enterprise Vault
7 5 (1.48%) Tivoli
7 5 (1.48%) Tivoli Storage Manager
8 4 (1.18%) AirWatch
8 4 (1.18%) Microsoft Data Protection Manager
8 4 (1.18%) Puppet
9 3 (0.89%) DameWare
9 3 (0.89%) HP SiteScope
9 3 (0.89%) Nagios
10 2 (0.59%) Control-M
10 2 (0.59%) ServiceCenter
Vendors
1 93 (27.51%) Microsoft
2 43 (12.72%) VMware
3 38 (11.24%) Oracle
4 34 (10.06%) Cisco
5 33 (9.76%) Citrix
6 28 (8.28%) ServiceNow
7 27 (7.99%) Dell
8 24 (7.10%) HP
9 17 (5.03%) Bloomberg
9 17 (5.03%) F5
10 15 (4.44%) Ivanti
10 15 (4.44%) Splunk
11 14 (4.14%) IBM
11 14 (4.14%) Remedy
11 14 (4.14%) Reuters
12 13 (3.85%) Red Hat
13 12 (3.55%) EMC
14 11 (3.25%) CheckPoint
15 10 (2.96%) Sun
16 9 (2.66%) BMC