Period
to 23 April 2018

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for Problem Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Problem Management over the 6 months to 23 April 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Problem Management
England > London
6 months to
23 Apr 2018
Same period 2017 Same period 2016
Rank 333 342 263
Rank change year-on-year +9 -79 +24
Contract jobs citing Problem Management 335 251 411
As % of all contract IT jobs advertised in London 0.73% 0.63% 0.93%
As % of the Processes & Methodologies category 0.83% 0.72% 1.09%
Number of daily rates quoted 232 133 290
London median daily rate £450 £403 £378
Median daily rate % change year-on-year +11.80% +6.62% -4.43%
10th Percentile £263 £152 £213
90th Percentile £625 £560 £563
England median daily rate £400 £362 £350
% change year-on-year +10.65% +3.29% -2.78%
Number of hourly rates quoted 23 14 10
London median hourly rate £17.38 £20.00 £19.00
Median hourly rate % change year-on-year -13.13% +5.26% -7.07%
10th Percentile £11.75 £11.85 £11.25
90th Percentile £25.40 £30.60 £24.15
England median hourly rate £15.25 £18.37 £19.00
% change year-on-year -17.01% -3.30% -9.52%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Contract vacancies with a requirement for process or methodology skills 40,233 34,624 37,766
As % of all contract IT jobs advertised in London 87.26% 86.30% 85.86%
Number of daily rates quoted 29,055 24,889 27,165
London median daily rate £500 £475 £455
Median daily rate % change year-on-year +5.26% +4.40% +1.11%
10th Percentile £319 £313 £300
90th Percentile £675 £650 £645
England median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +4.29%
Number of hourly rates quoted 554 380 427
London median hourly rate £24.09 £25.00 £21.00
Median hourly rate % change year-on-year -3.64% +19.05% +13.51%
10th Percentile £14.00 £12.50 £11.25
90th Percentile £52.89 £53.81 £51.09
England median hourly rate £22.50 £25.00 £23.50
% change year-on-year -10.00% +6.38% +11.90%

Problem Management
Job Vacancy Trend in London

Job postings citing Problem Management as a percentage of all IT jobs advertised in London.

Job vacancy trend for Problem Management in London

Problem Management
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Problem Management in London.

Contractor daily rate trend for Problem Management in London

Problem Management
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing Problem Management in London over the 6 months to 23 April 2018.

Contractor daily rate histogram for Problem Management in London

Problem Management
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Problem Management in London.

Contractor hourly rate trend for Problem Management in London

Problem Management
Contractor Hourly Rate Histogram in London

The hourly rate distribution of IT jobs citing Problem Management in London over the 6 months to 23 April 2018.

Contractor hourly rate histogram for Problem Management in London

Problem Management
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the London region over the 6 months to 23 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -22 67 £438 +2.94% 7
West London -15 28 £410 +67.35% 5
East London +7 19 £500 +257.14%
South London -51 7 £365 -14.12% 4
Problem Management
England

For the 6 months to 23 April 2018, IT contractor jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region with a requirement for Problem Management.

1 154 (45.97%) ITIL
2 117 (34.93%) Windows
3 98 (29.25%) Finance
4 88 (26.27%) Change Management
5 82 (24.48%) Microsoft
6 81 (24.18%) Incident Management
7 78 (23.28%) Service Management
8 71 (21.19%) Active Directory
9 68 (20.30%) Linux
10 57 (17.01%) Analytical Skills
11 53 (15.82%) Microsoft Office
12 52 (15.52%) Service Delivery
13 51 (15.22%) SLA
14 50 (14.93%) Unix
15 49 (14.63%) Banking
16 48 (14.33%) Agile Software Development
16 48 (14.33%) SQL
17 46 (13.73%) VMware
18 41 (12.24%) Project Management
19 40 (11.94%) Windows Server
20 39 (11.64%) Windows 7
20 39 (11.64%) Cisco
21 37 (11.04%) Office 365
22 36 (10.75%) Oracle
23 34 (10.15%) Capacity Planning
24 33 (9.85%) Problem-Solving
24 33 (9.85%) Degree
24 33 (9.85%) VMware Infrastructure
25 32 (9.55%) SCCM
25 32 (9.55%) Citrix

Problem Management
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (8.66%) MS Exchange
2 19 (5.67%) IIS
3 16 (4.78%) Apache
4 13 (3.88%) Skype for Business
4 13 (3.88%) Tomcat
5 8 (2.39%) Elasticsearch
5 8 (2.39%) nginx
5 8 (2.39%) SharePoint
5 8 (2.39%) WebLogic
6 7 (2.09%) Confluence
7 6 (1.79%) CMS
7 6 (1.79%) Exchange Server 2010
8 5 (1.49%) WebSphere
9 4 (1.19%) Exchange Server 2007
9 4 (1.19%) JBoss
10 3 (0.90%) Documentum
10 3 (0.90%) Exchange Server 2013
10 3 (0.90%) OpenStack
10 3 (0.90%) Oracle SOA Suite
11 2 (0.60%) SharePoint 2013
Applications
1 53 (15.82%) Microsoft Office
2 20 (5.97%) Microsoft Excel
3 13 (3.88%) Microsoft Project
4 11 (3.28%) Microsoft PowerPoint
5 7 (2.09%) MS Visio
Business Applications
1 12 (3.58%) RMDS
2 6 (1.79%) Oracle EBS
3 5 (1.49%) Oracle Applications
3 5 (1.49%) Oracle EBS R12
4 4 (1.19%) Eloqua
5 2 (0.60%) BusinessWorks
5 2 (0.60%) ION MarketView
6 1 (0.30%) Dynamics AX
6 1 (0.30%) Eikon
6 1 (0.30%) Endur
6 1 (0.30%) Findur
6 1 (0.30%) Remedy ITSM
6 1 (0.30%) SAP MM
6 1 (0.30%) SAP SRM
Cloud Services
1 37 (11.04%) Office 365
2 28 (8.36%) Amazon AWS
3 16 (4.78%) Microsoft Azure
4 7 (2.09%) Cloud Computing
4 7 (2.09%) Mimecast
5 6 (1.79%) SaaS
6 5 (1.49%) Azure Active Directory
7 4 (1.19%) IaaS
7 4 (1.19%) PaaS
7 4 (1.19%) Salesforce Sales Cloud
8 3 (0.90%) G Suite
9 2 (0.60%) Akamai
10 1 (0.30%) Google Drive
10 1 (0.30%) OneDrive
Communications & Networking
1 25 (7.46%) WAN
2 23 (6.87%) Firewall
3 22 (6.57%) DNS
4 21 (6.27%) VPN
5 20 (5.97%) SSL
6 17 (5.07%) LAN
6 17 (5.07%) SWIFTNet
7 14 (4.18%) TCP/IP
8 13 (3.88%) DHCP
8 13 (3.88%) SAN
9 12 (3.58%) Intranet
10 9 (2.69%) Network Security
10 9 (2.69%) Skype
10 9 (2.69%) VoIP
11 7 (2.09%) BIG-IP
11 7 (2.09%) Internet
11 7 (2.09%) VLAN
12 5 (1.49%) Broadband
12 5 (1.49%) SMTP
12 5 (1.49%) Unified Communications
Database & Business Intelligence
1 31 (9.25%) SQL Server
2 9 (2.69%) MySQL
3 8 (2.39%) Oracle Database
4 7 (2.09%) NoSQL
5 5 (1.49%) Blockchain
5 5 (1.49%) Oracle Database 10g
5 5 (1.49%) Oracle Database 11g
6 4 (1.19%) Electronic Patient Records
7 3 (0.90%) Apache Cassandra
7 3 (0.90%) Oracle BI EE
7 3 (0.90%) Oracle Database 12c
8 2 (0.60%) Hadoop
8 2 (0.60%) MongoDB
8 2 (0.60%) PostgreSQL
9 1 (0.30%) Amazon RDS
9 1 (0.30%) Big Data
9 1 (0.30%) HBase
9 1 (0.30%) Relational Database
9 1 (0.30%) SQL Server 2012
9 1 (0.30%) SQL Server 2014
Development Applications
1 13 (3.88%) JIRA
2 7 (2.09%) JMeter
3 6 (1.79%) Git (software)
3 6 (1.79%) Jenkins
4 4 (1.19%) Team Foundation Server
5 3 (0.90%) Bitbucket
5 3 (0.90%) Selenium
5 3 (0.90%) Visual Studio
5 3 (0.90%) Visual Studio Team System
6 2 (0.60%) IBM UrbanCode
6 2 (0.60%) MSI
7 1 (0.30%) Ant
7 1 (0.30%) Cucumber
7 1 (0.30%) Octopus Deploy
7 1 (0.30%) TeamCity
7 1 (0.30%) TestRail
General
1 98 (29.25%) Finance
2 49 (14.63%) Banking
3 12 (3.58%) Telecoms
4 10 (2.99%) Legal
5 9 (2.69%) Investment Banking
6 7 (2.09%) Back Office
7 5 (1.49%) Front Office
7 5 (1.49%) Marketing
8 4 (1.19%) Law
9 3 (0.90%) Advertising
9 3 (0.90%) Publishing
10 2 (0.60%) German Language
10 2 (0.60%) Manufacturing
10 2 (0.60%) Pharmaceutical
11 1 (0.30%) Billing
11 1 (0.30%) Italian Language
11 1 (0.30%) Retail
Job Titles
1 86 (25.67%) Analyst
2 35 (10.45%) Support Analyst
3 29 (8.66%) Service Analyst
4 27 (8.06%) Applications Support
5 26 (7.76%) Support Engineer
6 22 (6.57%) Desktop Support
7 19 (5.67%) Senior Analyst
8 18 (5.37%) Applications Support Analyst
9 16 (4.78%) SWIFT Engineer
10 15 (4.48%) Consultant
11 14 (4.18%) Administrator
11 14 (4.18%) Service Manager
12 13 (3.88%) Applications Engineer
12 13 (3.88%) DBA
12 13 (3.88%) Infrastructure Manager
12 13 (3.88%) Service Management Analyst
13 12 (3.58%) Developer
13 12 (3.58%) Service Desk Analyst
14 11 (3.28%) Desktop Engineer
14 11 (3.28%) Incident Manager
Libraries, Frameworks & Software Standards
1 15 (4.48%) Web Services
2 12 (3.58%) Elastic Stack
3 8 (2.39%) AngularJS
3 8 (2.39%) HTML
4 7 (2.09%) .NET
4 7 (2.09%) HTML5
4 7 (2.09%) Middleware
5 6 (1.79%) CSS
5 6 (1.79%) XML
6 5 (1.49%) CSS3
6 5 (1.49%) IBM Integration Bus
6 5 (1.49%) JSP
6 5 (1.49%) WebSphere MQ
7 4 (1.19%) J2EE
7 4 (1.19%) LDAP
7 4 (1.19%) Node.js
7 4 (1.19%) Oracle Fusion
7 4 (1.19%) Rendezvous
7 4 (1.19%) SailPoint
8 3 (0.90%) RabbitMQ
Miscellaneous
1 57 (17.01%) Analytical Skills
2 31 (9.25%) Management Information System
3 24 (7.16%) Computer Science
4 21 (6.27%) Data Centre
5 19 (5.67%) SWIFT
6 13 (3.88%) Clustering
7 11 (3.28%) Blackberry
8 10 (2.99%) Equities
8 10 (2.99%) User Experience
9 9 (2.69%) Fixed Income
10 8 (2.39%) iPad
10 8 (2.39%) NHS
11 7 (2.09%) CMDB
11 7 (2.09%) iPhone
11 7 (2.09%) Public Cloud
12 6 (1.79%) Foreign Exchange (FX)
12 6 (1.79%) Self-Motivation
13 5 (1.49%) Cyberthreat
13 5 (1.49%) Hedge funds
13 5 (1.49%) Video Conferencing
Operating Systems
1 117 (34.93%) Windows
2 68 (20.30%) Linux
3 50 (14.93%) Unix
4 40 (11.94%) Windows Server
5 39 (11.64%) Windows 7
6 26 (7.76%) Windows 10
7 16 (4.78%) Red Hat Enterprise Linux
7 16 (4.78%) Windows 2000
8 14 (4.18%) Windows Server 2008
8 14 (4.18%) Windows Server 2012
9 12 (3.58%) Windows Server 2003
10 8 (2.39%) Android
10 8 (2.39%) Windows 8
11 6 (1.79%) Apple iOS
11 6 (1.79%) Windows Vista
11 6 (1.79%) Windows XP
12 5 (1.49%) Mac OS
13 2 (0.60%) Windows 2000 Server
14 1 (0.30%) Mac OS X
14 1 (0.30%) Solaris
Processes & Methodologies
1 154 (45.97%) ITIL
2 88 (26.27%) Change Management
3 81 (24.18%) Incident Management
4 78 (23.28%) Service Management
5 52 (15.52%) Service Delivery
6 48 (14.33%) Agile Software Development
7 41 (12.24%) Project Management
8 34 (10.15%) Capacity Planning
9 33 (9.85%) Problem-Solving
10 31 (9.25%) Migration
10 31 (9.25%) Root Cause Analysis
11 27 (8.06%) Capacity Management
12 26 (7.76%) Configuration Management
13 25 (7.46%) ITIL V3
13 25 (7.46%) Risk Management
14 24 (7.16%) Continuous Improvement
14 24 (7.16%) Release Management
15 23 (6.87%) Disaster Recovery
15 23 (6.87%) ITSM
16 21 (6.27%) Change Control
Programming Languages
1 48 (14.33%) SQL
2 27 (8.06%) Java
3 26 (7.76%) PowerShell
4 24 (7.16%) Python
5 17 (5.07%) JavaScript
5 17 (5.07%) Perl
6 12 (3.58%) Shell Script
7 9 (2.69%) PL/SQL
8 7 (2.09%) Ruby
9 6 (1.79%) Bash Shell
9 6 (1.79%) C#
10 5 (1.49%) VBScript
11 3 (0.90%) C++
11 3 (0.90%) VB
11 3 (0.90%) VB.NET
12 2 (0.60%) PHP
13 1 (0.30%) AWK
13 1 (0.30%) C
13 1 (0.30%) C-shell
13 1 (0.30%) Scala
Qualifications
1 33 (9.85%) Degree
2 23 (6.87%) Security Cleared
3 14 (4.18%) Cisco Certification
4 13 (3.88%) CISSP
5 12 (3.58%) SC Cleared
6 9 (2.69%) AWS Certification
7 8 (2.39%) CCNA
7 8 (2.39%) CISM
7 8 (2.39%) MCSE
7 8 (2.39%) Microsoft Certification
7 8 (2.39%) PMP
8 7 (2.09%) CCNP
8 7 (2.09%) CISA
9 6 (1.79%) CCIE
9 6 (1.79%) Computer Science Degree
9 6 (1.79%) VMware Certified Professional (VCP)
10 5 (1.49%) MCP
10 5 (1.49%) PMI Certification
11 4 (1.19%) PRINCE2 Certification
12 3 (0.90%) A+ Certification
Quality Assurance & Compliance
1 51 (15.22%) SLA
2 17 (5.07%) TARGET2
3 6 (1.79%) Dodd-Frank
3 6 (1.79%) PMO
4 4 (1.19%) EMIR
4 4 (1.19%) HL7
4 4 (1.19%) ISO/IEC 27001
4 4 (1.19%) MiFID
5 3 (0.90%) Data Quality
5 3 (0.90%) PCI DSS
6 2 (0.60%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
6 2 (0.60%) QA
7 1 (0.30%) ISO 22301
7 1 (0.30%) ISO 8583
7 1 (0.30%) ISO/IEC 20000
7 1 (0.30%) ISO/IEC 27005
System Software
1 71 (21.19%) Active Directory
2 33 (9.85%) VMware Infrastructure
3 16 (4.78%) Hyper-V
4 12 (3.58%) Microsoft App-V
5 10 (2.99%) Docker
5 10 (2.99%) Virtual Machines
6 9 (2.69%) XenApp
7 7 (2.09%) DFS Replication
8 6 (1.79%) Oracle RAC
9 5 (1.49%) VMware ESXi
10 2 (0.60%) Terminal Server
10 2 (0.60%) XenServer
11 1 (0.30%) iptables
11 1 (0.30%) NFS
11 1 (0.30%) Samba
11 1 (0.30%) Terminal Services
11 1 (0.30%) Veritas Volume Manager
11 1 (0.30%) Virtual Desktop
Systems Management
1 32 (9.55%) SCCM
2 11 (3.28%) BladeLogic
3 10 (2.99%) ITRS Geneos
4 9 (2.69%) Ansible
4 9 (2.69%) Single Sign-On
5 8 (2.39%) Data Guard
6 7 (2.09%) PowerBroker
6 7 (2.09%) Rancher
7 6 (1.79%) Failover Clustering
8 5 (1.49%) Backup Exec
9 4 (1.19%) NetBackup
9 4 (1.19%) Puppet
10 3 (0.90%) AirWatch
10 3 (0.90%) Enterprise Manager Cloud Control
10 3 (0.90%) Grafana
10 3 (0.90%) Kibana
10 3 (0.90%) Microsoft Data Protection Manager
10 3 (0.90%) Nagios
10 3 (0.90%) Tivoli
11 2 (0.60%) CA Single Sign-On
Vendors
1 82 (24.48%) Microsoft
2 46 (13.73%) VMware
3 39 (11.64%) Cisco
4 36 (10.75%) Oracle
5 32 (9.55%) Citrix
6 26 (7.76%) ServiceNow
7 24 (7.16%) Dell
7 24 (7.16%) HP
8 15 (4.48%) Bloomberg
9 14 (4.18%) Splunk
10 13 (3.88%) IBM
10 13 (3.88%) Ivanti
10 13 (3.88%) Reuters
11 12 (3.58%) CyberArk
11 12 (3.58%) Red Hat
12 10 (2.99%) F5
12 10 (2.99%) Remedy
12 10 (2.99%) Riverbed
13 9 (2.69%) CheckPoint
13 9 (2.69%) Sun