The median contractor rate for a Help Desk Support was £175 per day in advertised job vacancies in London during the 3 months to 27 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Help Desk Support
England / London
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 405 406 378
Rank change year-on-year +1 -28  
Contract jobs requiring a Help Desk Support 19 21 56
As % of all contract IT jobs advertised in London 0.091% 0.096% 0.24%
As % of the Job Titles category 0.096% 0.10% 0.26%
Number of daily rates quoted 11 9 38
Median daily rate £175 £111 £148
Median daily rate % change year-on-year +58.37% -25.08%  
90% offered a daily rate of more than £125 £95 £100
10% offered a daily rate of more than £275 £182 £200
UK excluding London median daily rate £163 £150 £133
% change year-on-year +8.33% +13.20%  
Number of hourly rates quoted 3 8 9
Median hourly rate £12.50 £13.75 £15.00
Median hourly rate % change year-on-year -9.09% -8.33%  
UK excluding London median hourly rate £12.50 £12.00 £13.36
% change year-on-year +4.16% -10.19%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
London
Contract job vacancies with a job title containing a recognized job role 19752 20748 21808
As % of all contract IT job vacancies advertised in London 94.88% 95.27% 94.67%
Number of daily rates quoted 14071 15056 15231
Median daily rate £500 £463 £440
Median daily rate % change year-on-year +8.10% +5.11%  
90% offered a daily rate of more than £315 £298 £275
10% offered a daily rate of more than £650 £625 £601
UK excluding London median daily rate £400 £400 £370
% change year-on-year - +8.10%  
Number of hourly rates quoted 251 228 364
Median hourly rate £19.82 £17.89 £19.61
Median hourly rate % change year-on-year +10.81% -8.78%  
90% offered a hourly rate of more than £12.50 £11.85 £11.00
10% offered a hourly rate of more than £47.00 £42.60 £52.17
UK excluding London median hourly rate £17.50 £17.50 £16.14
% change year-on-year - +8.42%  

Help Desk Support
Job Vacancy Trend in London

The job posting trend of jobs advertised in London that featured Help Desk Support in the job title.

Job vacancy trend for Help Desk Support in London

Help Desk Support
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Help Desk Support in London.

Contractor daily rate trend for Help Desk Support in London

Help Desk Support
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing Help Desk Support in London over the 3 months to 27 June 2017.

Contractor daily rate histogram for Help Desk Support in London

Help Desk Support
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Help Desk Support in London.

Contractor hourly rate trend for Help Desk Support in London

Help Desk Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Support within the London region over the 3 months to 27 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London 0 4 £126 -26.81% 3
Bromley +4 1 - -
Help Desk Support
England

Help Desk Support Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 27 June 2017, Help Desk Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Help Desk Support in the job title.

1 28 (62.22%) Windows
2 23 (51.11%) Microsoft Office
3 18 (40.00%) Citrix
4 17 (37.78%) Microsoft
5 16 (35.56%) Active Directory
6 13 (28.89%) Blackberry
7 12 (26.67%) Finance
7 12 (26.67%) Windows 7
8 10 (22.22%) ITIL
8 10 (22.22%) Office 365
9 8 (17.78%) HP
9 8 (17.78%) Dell
10 7 (15.56%) Windows 10
11 6 (13.33%) Android
11 6 (13.33%) Apple
12 5 (11.11%) Security Cleared
13 4 (8.89%) Server Patching
13 4 (8.89%) Aruba
13 4 (8.89%) Banking
13 4 (8.89%) Multimedia
13 4 (8.89%) Workflow
13 4 (8.89%) Investment Banking
13 4 (8.89%) SLA
14 3 (6.67%) Cisco
14 3 (6.67%) VPN
14 3 (6.67%) LAN
14 3 (6.67%) WAN
14 3 (6.67%) Windows XP
14 3 (6.67%) Toshiba
14 3 (6.67%) Service Delivery

Help Desk Support Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (4.44%) MS Exchange
1 2 (4.44%) SharePoint
1 2 (4.44%) Skype for Business
2 1 (2.22%) SharePoint 2013
Applications
1 23 (51.11%) Microsoft Office
2 1 (2.22%) Acrobat
2 1 (2.22%) Microsoft Excel
Cloud Services
1 10 (22.22%) Office 365
Communications & Networking
1 3 (6.67%) LAN
1 3 (6.67%) VPN
1 3 (6.67%) WAN
1 3 (6.67%) Wireless
2 2 (4.44%) Skype
3 1 (2.22%) DHCP
3 1 (2.22%) DNS
3 1 (2.22%) SAN
3 1 (2.22%) TCP/IP
3 1 (2.22%) VoIP
General
1 12 (26.67%) Finance
2 4 (8.89%) Banking
2 4 (8.89%) Investment Banking
2 4 (8.89%) Multimedia
3 3 (6.67%) Law
4 2 (4.44%) Legal
5 1 (2.22%) French Language
5 1 (2.22%) Telecoms
Miscellaneous
1 13 (28.89%) Blackberry
2 3 (6.67%) Data Centre
2 3 (6.67%) iPhone
2 3 (6.67%) RSA SecurID
2 3 (6.67%) Smartphone
3 1 (2.22%) Client/Server
Operating Systems
1 28 (62.22%) Windows
2 12 (26.67%) Windows 7
3 7 (15.56%) Windows 10
4 6 (13.33%) Android
5 3 (6.67%) Windows 8
5 3 (6.67%) Windows Server
5 3 (6.67%) Windows XP
6 2 (4.44%) Apple iOS
7 1 (2.22%) Windows Server 2008
7 1 (2.22%) Windows Server 2012
Processes & Methodologies
1 10 (22.22%) ITIL
2 4 (8.89%) Server Patching
2 4 (8.89%) Workflow
3 3 (6.67%) Break/Fix
3 3 (6.67%) Change Management
3 3 (6.67%) Incident Management
3 3 (6.67%) ITIL V3
3 3 (6.67%) ITSM
3 3 (6.67%) Service Delivery
4 1 (2.22%) Continuous Improvement
4 1 (2.22%) Migration
4 1 (2.22%) Service Desk Management
4 1 (2.22%) Time Management
Qualifications
1 5 (11.11%) Security Cleared
2 3 (6.67%) DV Cleared
3 2 (4.44%) Cisco Certification
3 2 (4.44%) ITIL Certification
3 2 (4.44%) MOS
4 1 (2.22%) CCNA
4 1 (2.22%) CCNP
4 1 (2.22%) DBS Check
4 1 (2.22%) MCP
4 1 (2.22%) SC Cleared
Quality Assurance & Compliance
1 4 (8.89%) SLA
System Software
1 16 (35.56%) Active Directory
2 1 (2.22%) VMware ESXi
2 1 (2.22%) VMware Infrastructure
2 1 (2.22%) XenApp
Systems Management
1 1 (2.22%) SCCM
Vendors
1 18 (40.00%) Citrix
2 17 (37.78%) Microsoft
3 8 (17.78%) Dell
3 8 (17.78%) HP
4 6 (13.33%) Apple
5 4 (8.89%) Aruba
6 3 (6.67%) Cisco
6 3 (6.67%) Toshiba
7 2 (4.44%) VMware
8 1 (2.22%) Adobe
8 1 (2.22%) Canon
8 1 (2.22%) Meraki
8 1 (2.22%) Mitel
8 1 (2.22%) Qualys
8 1 (2.22%) Remedy
8 1 (2.22%) ServiceNow