The median contractor rate for a Help Desk Support was £134 per day in advertised job vacancies in London during the 3 months to 24 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
24 Mar 2017
Same period 2016 Same period 2015
Help Desk Support
England / London
Rank 371 399 369
Rank change year-on-year +28 -30  
Contract jobs requiring a Help Desk Support 29 29 40
As % of all contract IT jobs advertised in London 0.15% 0.13% 0.19%
As % of the Job Titles category 0.16% 0.14% 0.20%
Number of daily rates quoted 16 14 15
Median daily rate £134 £133 £150
Median daily rate % change year-on-year +0.94% -11.66%  
90% offered a daily rate of more than £114 £115 £128
10% offered a daily rate of more than £185 £211 £186
UK excluding London median daily rate £123 £138 £133
% change year-on-year -10.90% +3.77%  
Number of hourly rates quoted 3 10 13
Median hourly rate £12.50 £15.00 £17.00
Median hourly rate % change year-on-year -16.66% -11.76%  
UK excluding London median hourly rate £12.50 £13.00 £12.50
% change year-on-year -3.84% +4.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
London
Contract job vacancies with a job title containing a recognized job role 18463 20944 19902
As % of all contract IT job vacancies advertised in London 94.85% 94.98% 94.88%
Number of daily rates quoted 13124 15012 13730
Median daily rate £475 £450 £450
Median daily rate % change year-on-year +5.55% -  
90% offered a daily rate of more than £301 £300 £275
10% offered a daily rate of more than £650 £625 £600
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 242 285 369
Median hourly rate £23.00 £17.00 £19.50
Median hourly rate % change year-on-year +35.29% -12.82%  
90% offered a hourly rate of more than £13.70 £11.50 £13.00
10% offered a hourly rate of more than £55.00 £43.57 £55.00
UK excluding London median hourly rate £17.50 £20.00 £17.38
% change year-on-year -12.50% +15.10%  

Help Desk Support
Job Vacancy Trend in London

The job posting trend of jobs advertised in London that featured Help Desk Support in the job title.

Job vacancy trend for Help Desk Support in London

Help Desk Support
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Help Desk Support in London.

Contractor daily rate trend for Help Desk Support in London

Help Desk Support
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing Help Desk Support in London over the 3 months to 24 March 2017.

Contractor daily rate histogram for Help Desk Support in London

Help Desk Support
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support in London.

Contractor hourly rate trend for Help Desk Support in London

Help Desk Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Support within the London region over the 3 months to 24 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +11 9 £128 -1.92% 1
Bromley - 2 - -
Barnet - 1 - -
Docklands, London - 1 - -
Help Desk Support
England

Help Desk Support Skill Set
Top 30 Related IT Skills in London

For the 6 months to 24 March 2017, Help Desk Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Help Desk Support in the job title.

1 57 (73.08%) Windows
2 51 (65.38%) MS Office
3 45 (57.69%) Active Directory
4 35 (44.87%) Microsoft
5 27 (34.62%) Windows 7
6 24 (30.77%) Blackberry
6 24 (30.77%) MS Excel
7 21 (26.92%) Law
8 20 (25.64%) Citrix
9 16 (20.51%) Windows 10
10 15 (19.23%) Legal
11 13 (16.67%) HP
12 11 (14.10%) Finance
12 11 (14.10%) ITIL
13 9 (11.54%) Dell
14 7 (8.97%) Apple
14 7 (8.97%) MOS
15 6 (7.69%) Windows 8
15 6 (7.69%) Android
16 5 (6.41%) Windows Server
16 5 (6.41%) iPhone
16 5 (6.41%) Banking
16 5 (6.41%) Smartphone
16 5 (6.41%) SLA
16 5 (6.41%) WAN
17 4 (5.13%) VPN
17 4 (5.13%) DNS
17 4 (5.13%) Windows XP
17 4 (5.13%) LAN
17 4 (5.13%) Cisco

Help Desk Support Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (3.85%) Skype for Business
2 1 (1.28%) Blackberry Enterprise Server
2 1 (1.28%) Exchange Server 2013
2 1 (1.28%) IBM Notes
2 1 (1.28%) MS Exchange
Applications
1 51 (65.38%) MS Office
2 24 (30.77%) MS Excel
3 1 (1.28%) MS PowerPoint
Business Applications
1 1 (1.28%) Dynamics CRM
1 1 (1.28%) Dynamics NAV
Cloud Services
1 4 (5.13%) Office 365
Communications & Networking
1 5 (6.41%) WAN
2 4 (5.13%) DNS
2 4 (5.13%) LAN
2 4 (5.13%) VPN
3 3 (3.85%) DHCP
3 3 (3.85%) Wireless
4 2 (2.56%) Internet
4 2 (2.56%) Remote Desktop
4 2 (2.56%) Skype
5 1 (1.28%) TCP/IP
5 1 (1.28%) VoIP
Database & Business Intelligence
1 2 (2.56%) SQL Server
General
1 21 (26.92%) Law
2 15 (19.23%) Legal
3 11 (14.10%) Finance
4 5 (6.41%) Banking
5 4 (5.13%) Investment Banking
6 3 (3.85%) Multimedia
6 3 (3.85%) Retail
7 1 (1.28%) Advertising
7 1 (1.28%) French Language
7 1 (1.28%) Games
7 1 (1.28%) German Language
7 1 (1.28%) Telecoms
Miscellaneous
1 24 (30.77%) Blackberry
2 5 (6.41%) iPhone
2 5 (6.41%) Smartphone
3 3 (3.85%) Data Centre
3 3 (3.85%) EPoS
3 3 (3.85%) RSA SecurID
4 1 (1.28%) Fat Client
4 1 (1.28%) iPad
4 1 (1.28%) Thin Client
4 1 (1.28%) Video Conferencing
Operating Systems
1 57 (73.08%) Windows
2 27 (34.62%) Windows 7
3 16 (20.51%) Windows 10
4 6 (7.69%) Android
4 6 (7.69%) Windows 8
5 5 (6.41%) Windows Server
6 4 (5.13%) Windows XP
7 2 (2.56%) Apple iOS
7 2 (2.56%) Mac OS X
7 2 (2.56%) Windows Server 2008
7 2 (2.56%) Windows Server 2012
8 1 (1.28%) Linux
8 1 (1.28%) Windows 2000
Processes & Methodologies
1 11 (14.10%) ITIL
2 4 (5.13%) Incident Management
2 4 (5.13%) Service Delivery
3 3 (3.85%) Change Management
3 3 (3.85%) ITIL V3
3 3 (3.85%) ITSM
3 3 (3.85%) Workflow
4 2 (2.56%) Mobile Device Management
5 1 (1.28%) Continuous Improvement
5 1 (1.28%) CRM
5 1 (1.28%) Migration
5 1 (1.28%) Service Management
5 1 (1.28%) Software Licensing
Qualifications
1 7 (8.97%) MOS
2 3 (3.85%) ITIL Certification
2 3 (3.85%) MCP
3 1 (1.28%) CCNA
3 1 (1.28%) Cisco Certification
3 1 (1.28%) DBS Check
3 1 (1.28%) Microsoft Certification
Quality Assurance & Compliance
1 5 (6.41%) SLA
System Software
1 45 (57.69%) Active Directory
2 2 (2.56%) XenApp
Systems Management
1 2 (2.56%) SCCM
Vendors
1 35 (44.87%) Microsoft
2 20 (25.64%) Citrix
3 13 (16.67%) HP
4 9 (11.54%) Dell
5 7 (8.97%) Apple
6 4 (5.13%) Cisco
7 3 (3.85%) Aruba
7 3 (3.85%) Toshiba
8 2 (2.56%) ServiceNow
8 2 (2.56%) VMware
9 1 (1.28%) Belkin
9 1 (1.28%) Bloomberg
9 1 (1.28%) Canon
9 1 (1.28%) Google
9 1 (1.28%) Mitel
9 1 (1.28%) MobileIron
9 1 (1.28%) NETGEAR
9 1 (1.28%) Remedy
9 1 (1.28%) Reuters
9 1 (1.28%) Trend Micro