The median annual salary for a Help Desk Support was £25,000 in advertised job vacancies in London during the 3 months to 27 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
27 Mar 2017
Same period 2016 Same period 2015
Help Desk Support
England / London
Rank 500 531 504
Rank change year-on-year +31 -27  
Permanent jobs requiring a Help Desk Support 76 122 160
As % of all permanent IT jobs advertised in London 0.23% 0.29% 0.37%
As % of the Job Titles category 0.24% 0.30% 0.39%
Number of salaries quoted 74 113 152
Median salary £25,000 £28,500 £26,000
Median salary % change year-on-year -12.28% +9.61%  
90% offered a salary of more than £22,000 £23,000 £21,050
10% offered a salary of more than £35,000 £38,000 £35,000
UK excluding London median salary £22,000 £22,000 £22,500
% change year-on-year - -2.22%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
London
Permanent job vacancies with a job title containing a recognized job role 32041 40328 41125
As % of all permanent IT job vacancies advertised in London 95.73% 96.11% 95.95%
Number of salaries quoted 27099 34777 34560
Median salary £57,500 £55,000 £53,500
Median salary % change year-on-year +4.54% +2.80%  
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £82,500 £77,500 £80,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Help Desk Support
Job Vacancy Trend in London

The job posting trend of jobs advertised in London that featured Help Desk Support in the job title.

Job vacancy trend for Help Desk Support in London

Help Desk Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support in London.

Salary trend for Help Desk Support in London

Help Desk Support
Salary Histogram in London

The salary distribution of IT jobs citing Help Desk Support in London over the 3 months to 27 March 2017.

Salary histogram for Help Desk Support in London

Help Desk Support
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the London region over the 3 months to 27 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +59 12 £26,750 -6.95% 2
Hounslow - 1 - -
Upminster - 1 £24,500 -
Help Desk Support
England

Help Desk Support Skill Set
Top 30 Related IT Skills in London

For the 6 months to 27 March 2017, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Help Desk Support in the job title.

1 98 (67.12%) Windows
2 78 (53.42%) Active Directory
3 71 (48.63%) Microsoft
4 70 (47.95%) Windows 7
5 52 (35.62%) MS Office
6 50 (34.25%) MS Excel
7 27 (18.49%) ITIL
8 25 (17.12%) Law
9 24 (16.44%) Telecoms
9 24 (16.44%) Windows XP
9 24 (16.44%) Citrix
10 23 (15.75%) iManage
11 22 (15.07%) Linux
12 21 (14.38%) Windows 10
13 18 (12.33%) Cisco Certification
13 18 (12.33%) CCNA
14 17 (11.64%) Finance
14 17 (11.64%) IPv4
14 17 (11.64%) IPv6
14 17 (11.64%) Juniper
14 17 (11.64%) MPLS
14 17 (11.64%) OSPF
14 17 (11.64%) BGP
14 17 (11.64%) Unix
14 17 (11.64%) Windows 8
14 17 (11.64%) JNCIA
15 16 (10.96%) MS Exchange
15 16 (10.96%) Microsoft Certification
15 16 (10.96%) Legal
16 15 (10.27%) Blackberry

Help Desk Support Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (10.96%) MS Exchange
2 6 (4.11%) Skype for Business
3 5 (3.42%) Blackberry Enterprise Server
4 4 (2.74%) Exchange Server 2013
4 4 (2.74%) SharePoint
5 3 (2.05%) Exchange Server 2010
6 2 (1.37%) Exchange Server 2007
7 1 (0.68%) Exchange Server 2003
7 1 (0.68%) WordPress
Applications
1 52 (35.62%) MS Office
2 50 (34.25%) MS Excel
3 10 (6.85%) MS PowerPoint
4 2 (1.37%) MS Visio
5 1 (0.68%) Acrobat
5 1 (0.68%) Adobe Creative Suite
Business Applications
1 3 (2.05%) Eikon
2 1 (0.68%) Dynamics AX
2 1 (0.68%) JDE OneWorld
Cloud Services
1 15 (10.27%) Office 365
2 6 (4.11%) Microsoft Azure
3 3 (2.05%) Amazon AWS
4 1 (0.68%) Adobe Creative Cloud
4 1 (0.68%) Cloud Computing
Communications & Networking
1 17 (11.64%) BGP
1 17 (11.64%) IPv4
1 17 (11.64%) IPv6
1 17 (11.64%) MPLS
1 17 (11.64%) OSPF
2 14 (9.59%) LAN
3 13 (8.90%) WAN
4 9 (6.16%) TCP/IP
5 8 (5.48%) VPN
6 6 (4.11%) DHCP
6 6 (4.11%) DNS
6 6 (4.11%) Internet
7 5 (3.42%) Firewall
8 3 (2.05%) Skype
9 2 (1.37%) Cisco IOS
9 2 (1.37%) Ethernet
9 2 (1.37%) FTP
9 2 (1.37%) HTTP
9 2 (1.37%) Remote Desktop
9 2 (1.37%) SMTP
Database & Business Intelligence
1 4 (2.74%) SQL Server
2 2 (1.37%) Oracle Database
2 2 (1.37%) Oracle Database 11g
3 1 (0.68%) Big Data
Development Applications
1 1 (0.68%) Visual Studio
General
1 25 (17.12%) Law
2 24 (16.44%) Telecoms
3 17 (11.64%) Finance
4 16 (10.96%) Legal
5 7 (4.79%) Banking
6 3 (2.05%) German Language
7 2 (1.37%) Retail
8 1 (0.68%) Advertising
8 1 (0.68%) Back Office
8 1 (0.68%) Financial Institution
8 1 (0.68%) Games
8 1 (0.68%) International Banking
8 1 (0.68%) Investment Banking
8 1 (0.68%) Marketing
8 1 (0.68%) Publishing
Libraries, Frameworks & Software Standards
1 1 (0.68%) .NET
1 1 (0.68%) COM
1 1 (0.68%) CSS
1 1 (0.68%) HTML
1 1 (0.68%) Ruby on Rails
1 1 (0.68%) XML
Miscellaneous
1 15 (10.27%) Blackberry
2 10 (6.85%) iPad
3 5 (3.42%) iPhone
4 3 (2.05%) Analytical Skills
4 3 (2.05%) Hedge funds
5 2 (1.37%) Video Conferencing
6 1 (0.68%) Internet of Things
6 1 (0.68%) Management Information System
6 1 (0.68%) User Experience
Operating Systems
1 98 (67.12%) Windows
2 70 (47.95%) Windows 7
3 24 (16.44%) Windows XP
4 22 (15.07%) Linux
5 21 (14.38%) Windows 10
6 17 (11.64%) Unix
6 17 (11.64%) Windows 8
7 9 (6.16%) Windows Server
8 8 (5.48%) Mac OS X
9 6 (4.11%) Android
9 6 (4.11%) Apple iOS
9 6 (4.11%) Windows Server 2008
10 5 (3.42%) Windows Server 2003
11 3 (2.05%) Windows Server 2012
12 2 (1.37%) Mac OS
12 2 (1.37%) Windows Phone
13 1 (0.68%) Windows Mobile
Processes & Methodologies
1 27 (18.49%) ITIL
2 6 (4.11%) CRM
2 6 (4.11%) ITSM
3 5 (3.42%) Project Management
4 4 (2.74%) Service Delivery
4 4 (2.74%) Service Management
5 3 (2.05%) Document Management
5 3 (2.05%) Mentoring
5 3 (2.05%) People Management
6 2 (1.37%) Asset Management
6 2 (1.37%) E-Commerce
6 2 (1.37%) Functional Testing
6 2 (1.37%) Identity Management
6 2 (1.37%) Incident Management
6 2 (1.37%) Logistics
6 2 (1.37%) Software Deployment
6 2 (1.37%) Time Management
7 1 (0.68%) ERP
7 1 (0.68%) PRINCE2
7 1 (0.68%) Product Management
Programming Languages
1 7 (4.79%) C
2 4 (2.74%) SQL
3 1 (0.68%) PHP
3 1 (0.68%) PowerShell
3 1 (0.68%) Ruby
Qualifications
1 18 (12.33%) CCNA
1 18 (12.33%) Cisco Certification
2 17 (11.64%) JNCIA
3 16 (10.96%) Microsoft Certification
4 13 (8.90%) MOS
5 9 (6.16%) Degree
6 4 (2.74%) A+ Certification
6 4 (2.74%) MCP
6 4 (2.74%) MCTS
6 4 (2.74%) Network+ Certification
7 3 (2.05%) ITIL Certification
7 3 (2.05%) MCSA
8 1 (0.68%) MCSE
Quality Assurance & Compliance
1 3 (2.05%) QA
1 3 (2.05%) SLA
2 2 (1.37%) COBIT
System Software
1 78 (53.42%) Active Directory
2 3 (2.05%) VMware Infrastructure
3 2 (1.37%) Hyper-V
4 1 (0.68%) VMware Workstation
Systems Management
1 7 (4.79%) SCCM
2 5 (3.42%) Backup Exec
2 5 (3.42%) Norton AntiVirus
3 3 (2.05%) Jamf Pro
4 2 (1.37%) McAfee ePO
Vendors
1 71 (48.63%) Microsoft
2 24 (16.44%) Citrix
3 23 (15.75%) iManage
4 17 (11.64%) Juniper
5 12 (8.22%) Apple
6 11 (7.53%) VMware
7 6 (4.11%) ServiceNow
8 5 (3.42%) Bloomberg
8 5 (3.42%) Symantec
9 4 (2.74%) Adobe
9 4 (2.74%) Cisco
10 3 (2.05%) FactSet
10 3 (2.05%) Intel Security
11 2 (1.37%) Canon
11 2 (1.37%) Dell
11 2 (1.37%) HP
11 2 (1.37%) Oracle
11 2 (1.37%) Reuters
11 2 (1.37%) Trend Micro
12 1 (0.68%) Sun
London
Information Technology Services
Salary: £21k - 25k per year
Posted: 5 hours ago
London
Senitor Associates
Salary: £20000 - £25000 per annum
Posted: 5 hours ago
City, London
Harrington Starr
Salary: £25000 - £35000 per annum
Posted: 2 days ago
Central London / West End
AWD Recruitment
Salary: £18,000 - £22,000 per annum + Benefits
Posted: 2 days ago
London
Information Technology Services
Salary: £22k - 26k per year
Posted: 6 days ago
Central London / West End
H&R Talent
Salary: From £25,000 to £28,000 per annum
Posted: 4 days ago
London
XIST4 IT LIMITED
Salary: £28-40,000 + Bens
Posted: 10 days ago
London
360 Resourcing
Salary: £26,000 per annum
Posted: 21 days ago
West London
Client Server
Salary: £25,000 to £35,000 + bonus + benefits
Posted: 13 days ago
City, London
Statesman Travel Limited
Salary: Up to £35,000 per annum
Posted: 19 days ago