The following table provides summary statistics for contract job vacancies advertised in Luton with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 3 months to 29 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
Bedfordshire > Luton
3 months to
29 Jun 2017
Same period 2016 Same period 2015
Rank 18 20 6
Rank change year-on-year +2 -14  
Contract jobs citing Service Delivery 9 4 22
As % of all contract IT jobs advertised in Luton 5.63% 2.84% 15.17%
As % of the Processes & Methodologies category 5.77% 3.31% 16.79%
Number of daily rates quoted 8 6 27
Luton median daily rate £300 £350 £325
Median daily rate % change year-on-year -14.28% +7.69%  
10th Percentile £259 £350 £300
90th Percentile £451 £563 £450
Bedfordshire median daily rate £370 £350 £325
% change year-on-year +5.71% +7.69%  
Number of hourly rates quoted 0 0 3
Luton median hourly rate - - £40.00
Bedfordshire median hourly rate - - £40.00

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Luton with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Luton
Contract job vacancies with a requirement for process and methodology skills 156 121 131
As % of all contract IT job vacancies advertised in Luton 97.50% 85.82% 90.34%
Number of daily rates quoted 616 386 495
Luton median daily rate £475 £450 £425
Median daily rate % change year-on-year +5.55% +5.88%  
10th Percentile £291 £255 £234
90th Percentile £600 £619 £625
Bedfordshire median daily rate £450 £450 £425
% change year-on-year - +5.88%  
Number of hourly rates quoted 2 21 37
Luton median hourly rate £14.00 £50.78 £40.00
Median hourly rate % change year-on-year -72.43% +26.95%  
Bedfordshire median hourly rate £25.50 £50.78 £40.00
% change year-on-year -49.78% +26.95%  

Service Delivery
Job Vacancy Trend in Luton

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Luton.

Job vacancy trend for Service Delivery in Luton

Service Delivery
Contractor Daily Rate Trend in Luton

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in Luton.

Contractor daily rate trend for Service Delivery in Luton

Service Delivery
Contractor Daily Rate Histogram in Luton

The daily rate distribution of IT jobs citing Service Delivery in Luton over the 3 months to 29 June 2017.

Contractor daily rate histogram for Service Delivery in Luton

Service Delivery
Contractor Hourly Rate Trend in Luton

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in Luton.

Contractor hourly rate trend for Service Delivery in Luton

For the 6 months to 29 June 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Luton region with a requirement for Service Delivery.

1 10 (66.67%) ITIL
2 9 (60.00%) Service Management
3 6 (40.00%) ITIL V3
4 5 (33.33%) E-Commerce
5 3 (20.00%) Finance
5 3 (20.00%) Agile Software Development
5 3 (20.00%) Incident Management
5 3 (20.00%) Problem Management
5 3 (20.00%) Performance Management
5 3 (20.00%) SLA
5 3 (20.00%) Project Management
5 3 (20.00%) Microsoft Office
5 3 (20.00%) Service Design
6 2 (13.33%) High Availability
6 2 (13.33%) Amazon AWS
6 2 (13.33%) Capacity Planning
6 2 (13.33%) People Management
6 2 (13.33%) SDLC
6 2 (13.33%) SQL
6 2 (13.33%) Remedy
6 2 (13.33%) Change Management
6 2 (13.33%) Microsoft
6 2 (13.33%) Remedy ITSM
6 2 (13.33%) User Acceptance Testing
6 2 (13.33%) Enterprise Architecture
6 2 (13.33%) Microsoft Excel
6 2 (13.33%) Back Office
6 2 (13.33%) Business Analysis
6 2 (13.33%) Supplier Management
6 2 (13.33%) Migration

Service Delivery
Co-occurring IT Skills in Luton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (20.00%) Microsoft Office
2 2 (13.33%) Microsoft Excel
3 1 (6.67%) MS Visio
Business Applications
1 2 (13.33%) Remedy ITSM
Cloud Services
1 2 (13.33%) Amazon AWS
2 1 (6.67%) IaaS
2 1 (6.67%) Microsoft Azure
Communications & Networking
1 1 (6.67%) BGP
1 1 (6.67%) Cisco ASA
1 1 (6.67%) DNS
1 1 (6.67%) DWDM
1 1 (6.67%) EIGRP
1 1 (6.67%) Firewall
1 1 (6.67%) HSRP
1 1 (6.67%) LAN
1 1 (6.67%) MPLS
1 1 (6.67%) OSPF
1 1 (6.67%) RIP
1 1 (6.67%) SSL
1 1 (6.67%) TCP/IP
1 1 (6.67%) VoIP
1 1 (6.67%) VPN
1 1 (6.67%) VRRP
1 1 (6.67%) WAN
1 1 (6.67%) Wireless
Database & Business Intelligence
1 1 (6.67%) Relational Database
General
1 3 (20.00%) Finance
2 2 (13.33%) Back Office
3 1 (6.67%) Retail
Job Titles
1 5 (33.33%) Analyst
1 5 (33.33%) Service Analyst
2 3 (20.00%) Services Delivery Analyst
3 2 (13.33%) Business Change Manager
3 2 (13.33%) Business Manager
3 2 (13.33%) Change Manager
3 2 (13.33%) IT Analyst
3 2 (13.33%) ITSM Analyst
3 2 (13.33%) Service Management Analyst
4 1 (6.67%) Cloud Infrastructure Manager
4 1 (6.67%) Head of IT
4 1 (6.67%) Head of IT Operations
4 1 (6.67%) Head of Operations
4 1 (6.67%) Infrastructure Architect
4 1 (6.67%) Infrastructure Manager
4 1 (6.67%) ITIL Service Analyst
4 1 (6.67%) Juniper Specialist
4 1 (6.67%) Lead Architect
4 1 (6.67%) Network Specialist
4 1 (6.67%) Production Manager
Miscellaneous
1 1 (6.67%) Blog
Operating Systems
1 1 (6.67%) Linux
1 1 (6.67%) Windows
Processes & Methodologies
1 10 (66.67%) ITIL
2 9 (60.00%) Service Management
3 6 (40.00%) ITIL V3
4 5 (33.33%) E-Commerce
5 3 (20.00%) Agile Software Development
5 3 (20.00%) Incident Management
5 3 (20.00%) Performance Management
5 3 (20.00%) Problem Management
5 3 (20.00%) Project Management
5 3 (20.00%) Service Design
6 2 (13.33%) Business Analysis
6 2 (13.33%) Capacity Planning
6 2 (13.33%) Change Management
6 2 (13.33%) Enterprise Architecture
6 2 (13.33%) High Availability
6 2 (13.33%) ITSM
6 2 (13.33%) People Management
6 2 (13.33%) SDLC
6 2 (13.33%) Supplier Management
6 2 (13.33%) User Acceptance Testing
Programming Languages
1 2 (13.33%) SQL
Qualifications
1 1 (6.67%) CCNP
1 1 (6.67%) Cisco Certification
Quality Assurance & Compliance
1 3 (20.00%) SLA
2 1 (6.67%) ISO/IEC 27001
Systems Management
1 1 (6.67%) HP NNM
Vendors
1 2 (13.33%) Microsoft
1 2 (13.33%) Remedy
2 1 (6.67%) Cisco
2 1 (6.67%) F5
2 1 (6.67%) HP
2 1 (6.67%) Juniper