The following table provides summary statistics for contract job vacancies advertised in Bedfordshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 3 months to 26 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
East of England / Bedfordshire
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 21 32 17
Rank change year-on-year +11 -15  
Contract jobs citing Service Delivery 22 5 23
As % of all contract IT jobs advertised in Bedfordshire 6.15% 1.57% 6.67%
As % of the Processes & Methodologies category 6.77% 1.95% 7.74%
Number of daily rates quoted 12 4 22
Median daily rate £375 £350 £350
Median daily rate % change year-on-year +7.14% -  
90% offered a daily rate of more than £228 £197 £228
10% offered a daily rate of more than £441 £555 £450
UK excluding London median daily rate £414 £365 £387
% change year-on-year +13.49% -5.74%  
Number of hourly rates quoted 0 0 1
Median hourly rate - - £40.00
UK excluding London median hourly rate £16.00 £23.00 £16.00
% change year-on-year -30.43% +43.75%  

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Bedfordshire with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Bedfordshire
Contract job vacancies with a requirement for process and methodology skills 325 256 297
As % of all contract IT job vacancies advertised in Bedfordshire 90.78% 80.50% 86.09%
Number of daily rates quoted 228 176 208
Median daily rate £450 £450 £425
Median daily rate % change year-on-year - +5.88%  
90% offered a daily rate of more than £300 £280 £273
10% offered a daily rate of more than £550 £613 £575
UK excluding London median daily rate £415 £400 £380
% change year-on-year +3.75% +5.26%  
Number of hourly rates quoted 6 7 11
Median hourly rate £25.50 £50.78 £40.00
Median hourly rate % change year-on-year -49.78% +26.95%  
90% offered a hourly rate of more than £14.00 £45.21 £11.00
10% offered a hourly rate of more than £31.50 £50.78 £51.30
UK excluding London median hourly rate £34.00 £28.50 £30.00
% change year-on-year +19.29% -5.00%  

Service Delivery
Job Vacancy Trend in Bedfordshire

The job posting trend of jobs advertised in Bedfordshire citing Service Delivery as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Delivery in Bedfordshire

Service Delivery
Contractor Daily Rate Trend in Bedfordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in Bedfordshire.

Contractor daily rate trend for Service Delivery in Bedfordshire

Service Delivery
Contractor Daily Rate Histogram in Bedfordshire

The daily rate distribution of IT jobs citing Service Delivery in Bedfordshire over the 3 months to 26 June 2017.

Contractor daily rate histogram for Service Delivery in Bedfordshire

Service Delivery
Contractor Hourly Rate Trend in Bedfordshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in Bedfordshire.

Contractor hourly rate trend for Service Delivery in Bedfordshire

Service Delivery
Contract Job Locations in Bedfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Bedfordshire region over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Luton -2 8 £338 -35.71% 3
Bedford -1 6 £370 +5.71% 1
Henlow - 2 £375 -
Dunstable - 1 - - 1
Service Delivery
East of England

For the 6 months to 26 June 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Bedfordshire region with a requirement for Service Delivery.

1 28 (71.79%) ITIL
2 21 (53.85%) Service Management
3 14 (35.90%) Project Management
4 13 (33.33%) ITSM
4 13 (33.33%) Service Design
5 9 (23.08%) Problem Management
6 8 (20.51%) SDLC
6 8 (20.51%) Stakeholder Management
7 7 (17.95%) Remedy
7 7 (17.95%) Remedy ITSM
7 7 (17.95%) ITIL V3
8 6 (15.38%) Customer Engagement
8 6 (15.38%) Incident Management
8 6 (15.38%) Analytical Skills
8 6 (15.38%) E-Commerce
9 5 (12.82%) Microsoft
9 5 (12.82%) Agile Software Development
9 5 (12.82%) People Management
10 4 (10.26%) Performance Management
10 4 (10.26%) Migration
10 4 (10.26%) Microsoft Excel
10 4 (10.26%) WAN
10 4 (10.26%) Windows
11 3 (7.69%) SQL
11 3 (7.69%) Oracle
11 3 (7.69%) SQL Server
11 3 (7.69%) Microsoft Office
11 3 (7.69%) ERP
11 3 (7.69%) LAN
11 3 (7.69%) SLA

Service Delivery
Co-occurring IT Skills in Bedfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (10.26%) Microsoft Excel
2 3 (7.69%) Microsoft Office
3 1 (2.56%) Microsoft PowerPoint
Business Applications
1 7 (17.95%) Remedy ITSM
2 1 (2.56%) Oracle EBS
2 1 (2.56%) Oracle Financials
Cloud Services
1 3 (7.69%) Amazon AWS
2 2 (5.13%) IaaS
3 1 (2.56%) Microsoft Azure
Communications & Networking
1 4 (10.26%) WAN
2 3 (7.69%) LAN
3 2 (5.13%) DNS
Database & Business Intelligence
1 3 (7.69%) SQL Server
1 3 (7.69%) SQL Server 2008
2 2 (5.13%) Relational Database
General
1 3 (7.69%) Finance
2 2 (5.13%) Back Office
2 2 (5.13%) Retail
2 2 (5.13%) Telecoms
Job Titles
1 7 (17.95%) Analyst
1 7 (17.95%) Service Analyst
2 6 (15.38%) Architect
3 5 (12.82%) Incident and Problem Manager
3 5 (12.82%) Incident Manager
4 4 (10.26%) Service Architect
4 4 (10.26%) Services Delivery Analyst
5 3 (7.69%) Consultant
5 3 (7.69%) ITIL Manager
5 3 (7.69%) ITIL Service Architect
5 3 (7.69%) Operations Manager
5 3 (7.69%) Problem Manager
5 3 (7.69%) Service Manager
6 2 (5.13%) Change Manager
6 2 (5.13%) Coordinator
6 2 (5.13%) IT Analyst
6 2 (5.13%) IT Manager
6 2 (5.13%) ITSM Analyst
6 2 (5.13%) Stakeholder Manager
6 2 (5.13%) Workstream Lead
Libraries, Frameworks & Software Standards
1 2 (5.13%) Oracle Fusion
Miscellaneous
1 6 (15.38%) Analytical Skills
2 3 (7.69%) Hybrid Cloud
3 2 (5.13%) Virtual Team
4 1 (2.56%) Blog
Operating Systems
1 4 (10.26%) Windows
2 2 (5.13%) Linux
Processes & Methodologies
1 28 (71.79%) ITIL
2 21 (53.85%) Service Management
3 14 (35.90%) Project Management
4 13 (33.33%) ITSM
4 13 (33.33%) Service Design
5 9 (23.08%) Problem Management
6 8 (20.51%) SDLC
6 8 (20.51%) Stakeholder Management
7 7 (17.95%) ITIL V3
8 6 (15.38%) Customer Engagement
8 6 (15.38%) E-Commerce
8 6 (15.38%) Incident Management
9 5 (12.82%) Agile Software Development
9 5 (12.82%) People Management
10 4 (10.26%) Migration
10 4 (10.26%) Performance Management
11 3 (7.69%) Capacity Planning
11 3 (7.69%) Enterprise Architecture
11 3 (7.69%) ERP
11 3 (7.69%) Technical Analysis
Programming Languages
1 3 (7.69%) SQL
Qualifications
1 3 (7.69%) Degree
2 2 (5.13%) SC Cleared
2 2 (5.13%) Security Cleared
3 1 (2.56%) ITIL Certification
Quality Assurance & Compliance
1 3 (7.69%) SLA
2 1 (2.56%) ISO/IEC 27001
2 1 (2.56%) JSP 440
Vendors
1 7 (17.95%) Remedy
2 5 (12.82%) Microsoft
3 3 (7.69%) Oracle