Customer-Centricity Contract Job Trends in Manchester

Customer-Centric
North West > Manchester

The table below provides summary statistics and contractor rates for jobs advertised in Manchester requiring Customer-Centricity skills. It covers contract job vacancies from the 6 months leading up to 21 October 2025, with comparisons to the same periods in the previous two years.

6 months to
21 Oct 2025
Same period 2024 Same period 2023
Rank 83 80 105
Rank change year-on-year -3 +25 +20
Contract jobs citing Customer-Centricity 4 1 4
As % of all contract jobs in Manchester 0.38% 0.087% 0.24%
As % of the Processes & Methodologies category 0.42% 0.10% 0.27%
Number of daily rates quoted 4 1 1
10th Percentile £441 - -
25th Percentile £483 £213 £488
Median daily rate (50th Percentile) £513 £225 £525
Median % change year-on-year +127.78% -57.14% +92.66%
75th Percentile £570 £238 £563
90th Percentile £663 - -
North West median daily rate £513 £291 £425
% change year-on-year +76.12% -31.53% +55.96%
Number of hourly rates quoted 0 0 2
10th Percentile - - £16.15
25th Percentile - - £16.37
Median hourly rate - - £16.73
75th Percentile - - £17.10
90th Percentile - - £17.31
North West median hourly rate - - £16.73

All Process and Methodology Skills
Manchester

Customer-Centricity falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Manchester.

Contract vacancies with a requirement for process or methodology skills 949 994 1,480
As % of all contract IT jobs advertised in Manchester 90.29% 86.96% 88.20%
Number of daily rates quoted 617 566 1,080
10th Percentile £300 £313 £270
25th Percentile £385 £400 £400
Median daily rate (50th Percentile) £450 £475 £500
Median % change year-on-year -5.26% -5.00% -
75th Percentile £600 £575 £588
90th Percentile £678 £675 £675
North West median daily rate £450 £475 £500
% change year-on-year -5.26% -5.00% +1.01%
Number of hourly rates quoted 72 34 58
10th Percentile £16.37 £18.17 £15.21
25th Percentile £19.07 £28.75 £16.26
Median hourly rate £22.57 £36.00 £19.25
Median % change year-on-year -37.32% +87.01% -23.00%
75th Percentile £32.44 £62.50 £43.75
90th Percentile £60.00 £73.60 £68.50
North West median hourly rate £25.15 £40.33 £35.00
% change year-on-year -37.64% +15.21% +41.19%

Customer-Centricity
Job Vacancy Trend in Manchester

Historical trend showing the proportion of contract IT job postings citing Customer-Centricity relative to all contract IT jobs advertised in Manchester.

Customer-Centricity job vacancy trend in Manchester

Customer-Centricity
Daily Rate Trend in Manchester

Contractor daily rate distribution trend for jobs in Manchester citing Customer-Centricity.

Contractor daily rate distribution trend for jobs in Manchester citing Customer-Centricity

Customer-Centricity
Daily Rate Histogram in Manchester

Daily rate distribution for jobs citing Customer-Centricity in Manchester over the 6 months to 21 October 2025.

Daily rate histogram for Customer-Centricity in Manchester

Customer-Centricity
Hourly Rate Trend in Manchester

Contractor hourly rate distribution trend for jobs in Manchester citing Customer-Centricity.

Contractor hourly rate distribution trend for jobs in Manchester citing Customer-Centricity

Customer-Centricity
Co-Occurring Skills & Capabilities in Manchester by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 2 (50.00%) SaaS
2 1 (25.00%) Dynamics 365
General
1 2 (50.00%) Social Skills
2 1 (25.00%) Marketing
2 1 (25.00%) Retail
Job Titles
1 2 (50.00%) Product Manager
2 1 (25.00%) Architect
2 1 (25.00%) Delivery Manager
2 1 (25.00%) Integration Manager
2 1 (25.00%) Service Delivery Manager
2 1 (25.00%) Service Manager
2 1 (25.00%) Solutions Architect
Miscellaneous
1 2 (50.00%) Product Ownership
Processes & Methodologies
1 3 (75.00%) B2C
2 2 (50.00%) Agile
2 2 (50.00%) B2B
2 2 (50.00%) Backlog Prioritisation
2 2 (50.00%) Continuous Improvement
2 2 (50.00%) Customer Journey Map
2 2 (50.00%) Digital Innovation
2 2 (50.00%) Digital Strategy
2 2 (50.00%) Journey Map
2 2 (50.00%) Product Discovery
2 2 (50.00%) Product Management
2 2 (50.00%) Product Strategy
2 2 (50.00%) Requirements Gathering
2 2 (50.00%) Roadmaps
2 2 (50.00%) Service Design
2 2 (50.00%) Sprint Planning
2 2 (50.00%) Stakeholder Engagement
2 2 (50.00%) Strategic Roadmap
2 2 (50.00%) Strategic Thinking
2 2 (50.00%) User Experience