Customer-Centricity Contracts in Manchester

Customer-Centric
North West > Manchester

The following table provides summary statistics for contract job vacancies advertised in Manchester with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer-Centricity over the 6 months to 9 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
9 May 2024
Same period 2023 Same period 2022
Rank 90 113 142
Rank change year-on-year +23 +29 -48
Contract jobs citing Customer-Centricity 4 3 2
As % of all contract jobs advertised in Manchester 0.28% 0.16% 0.078%
As % of the Processes & Methodologies category 0.32% 0.18% 0.088%
Number of daily rates quoted 4 2 0
10th Percentile £197 - -
25th Percentile £279 £625 -
Median daily rate (50th Percentile) £350 £650 -
Median % change year-on-year -46.15% - -
75th Percentile £425 £675 -
90th Percentile £515 - -
North West median daily rate £375 £638 £450
% change year-on-year -41.18% +41.67% +20.00%

All Process and Methodology Skills
Manchester

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Manchester with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 1,262 1,673 2,281
As % of all contract IT jobs advertised in Manchester 87.03% 91.52% 88.75%
Number of daily rates quoted 861 1,224 1,792
10th Percentile £325 £316 £267
25th Percentile £413 £413 £400
Median daily rate (50th Percentile) £500 £500 £500
Median % change year-on-year - - +11.11%
75th Percentile £598 £600 £588
90th Percentile £694 £675 £663
North West median daily rate £500 £500 £475
% change year-on-year - +5.26% +11.76%
Number of hourly rates quoted 75 53 50
10th Percentile £12.44 £16.85 £11.33
25th Percentile £13.50 £20.00 £11.75
Median hourly rate £26.00 £37.30 £15.50
Median % change year-on-year -30.29% +140.65% -4.50%
75th Percentile £60.63 £48.75 £24.69
90th Percentile £73.70 £70.00 £33.88
North West median hourly rate £23.80 £36.00 £21.00
% change year-on-year -33.89% +71.43% +14.01%

Customer-Centricity
Job Vacancy Trend in Manchester

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Manchester.

Job vacancy trend for Customer-Centricity in Manchester

Customer-Centricity
Contractor Daily Rate Trend in Manchester

3-month moving average daily rate quoted in jobs citing Customer-Centricity in Manchester.

Daily rate trend for Customer-Centricity in Manchester

Customer-Centricity
Daily Rate Histogram in Manchester

Daily rate distribution for jobs citing Customer-Centricity in Manchester over the 6 months to 9 May 2024.

Daily rate histogram for Customer-Centricity in Manchester

Customer-Centricity
Contractor Hourly Rate Trend in Manchester

3-month moving average hourly rates quoted in jobs citing Customer-Centricity in Manchester.

Hourly rate trend for Customer-Centricity in Manchester

Customer-Centricity
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer-Centricity within the Manchester region over the 6 months to 9 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Sale - 1 £145 -
Customer-Centricity
North West

Customer-Centricity
Co-occurring Skills and Capabilities in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 2 (50.00%) 2G
1 2 (50.00%) 3G
1 2 (50.00%) 4G
1 2 (50.00%) 5G
General
1 4 (100.00%) Social Skills
2 3 (75.00%) Analytical Skills
3 2 (50.00%) Telecoms
4 1 (25.00%) Inclusion and Diversity
4 1 (25.00%) Public Sector
Job Titles
1 1 (25.00%) Capability Manager
1 1 (25.00%) Desktop Engineer
1 1 (25.00%) Desktop Support
1 1 (25.00%) Desktop Support Engineer
1 1 (25.00%) Radio Engineer
1 1 (25.00%) Radio Planner
1 1 (25.00%) Support Engineer
Miscellaneous
1 1 (25.00%) Analytical Mindset
Operating Systems
1 1 (25.00%) Windows
Processes & Methodologies
1 3 (75.00%) Customer Experience
2 2 (50.00%) Business Case
2 2 (50.00%) Network Design
2 2 (50.00%) Network Optimisation
2 2 (50.00%) Network Planning
2 2 (50.00%) Problem-Solving
2 2 (50.00%) Project Management
2 2 (50.00%) Radio Network Optimisation
2 2 (50.00%) Statistics
2 2 (50.00%) Supplier Management
3 1 (25.00%) Analytics
3 1 (25.00%) Continuous Improvement
3 1 (25.00%) Customer Service
3 1 (25.00%) Customer-Centric Approach
3 1 (25.00%) Data Analytics
3 1 (25.00%) Data-Driven Decision Making
3 1 (25.00%) Decision-Making
3 1 (25.00%) Inclusive Design
3 1 (25.00%) Infrastructure Management
3 1 (25.00%) Service Delivery