Period
to 23 June 2018

The following table provides summary statistics for contract job vacancies advertised in Manchester with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 23 June 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
North West > Manchester
6 months to
23 Jun 2018
Same period 2017 Same period 2016
Rank 93 73 67
Rank change year-on-year -20 -6 -6
Contract jobs citing Service Delivery 55 60 96
As % of all contract IT jobs advertised in Manchester 1.79% 2.23% 2.67%
As % of the Processes & Methodologies category 2.07% 2.72% 3.19%
Number of daily rates quoted 29 37 41
Manchester median daily rate £320 £340 £350
Median daily rate % change year-on-year -5.88% -2.86% -9.68%
10th Percentile £161 £279 £225
90th Percentile £490 £560 £575
North West median daily rate £375 £375 £400
% change year-on-year - -6.25% +4.92%
Number of hourly rates quoted 6 2 7
Manchester median hourly rate £15.00 £17.75 £15.71
Median hourly rate % change year-on-year -15.49% +12.99% +7.42%
10th Percentile £13.94 £16.28 £14.33
90th Percentile £65.19 £19.83 £26.50
North West median hourly rate £15.00 £19.75 £16.50
% change year-on-year -24.05% +19.70% -14.29%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Manchester with a requirement for process or methodology skills.

All Process and Methodology Skills
Manchester
Contract vacancies with a requirement for process or methodology skills 2,654 2,203 3,011
As % of all contract IT jobs advertised in Manchester 86.37% 81.74% 83.78%
Number of daily rates quoted 1,727 1,332 1,812
Manchester median daily rate £400 £385 £400
Median daily rate % change year-on-year +3.90% -3.75% +14.29%
10th Percentile £263 £225 £250
90th Percentile £575 £550 £545
North West median daily rate £400 £400 £400
Number of hourly rates quoted 97 55 51
Manchester median hourly rate £19.09 £19.50 £18.00
Median hourly rate % change year-on-year -2.10% +8.33% +24.14%
10th Percentile £12.75 £11.75 £12.14
90th Percentile £40.80 £43.75 £41.50
North West median hourly rate £23.20 £35.00 £32.50
% change year-on-year -33.71% +7.69% +32.65%

Service Delivery
Job Vacancy Trend in Manchester

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for Service Delivery in Manchester

Service Delivery
Contractor Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in Manchester.

Contractor daily rate trend for Service Delivery in Manchester

Service Delivery
Contractor Daily Rate Histogram in Manchester

The daily rate distribution of IT jobs citing Service Delivery in Manchester over the 6 months to 23 June 2018.

Contractor daily rate histogram for Service Delivery in Manchester

Service Delivery
Contractor Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in Manchester.

Contractor hourly rate trend for Service Delivery in Manchester

Service Delivery
Contractor Hourly Rate Histogram in Manchester

The hourly rate distribution of IT jobs citing Service Delivery in Manchester over the 6 months to 23 June 2018.

Contractor hourly rate histogram for Service Delivery in Manchester

Service Delivery
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Manchester region over the 6 months to 23 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Salford +8 7 £188 -
Wigan - 3 £225 -
Stockport - 1 £385 - 2
Service Delivery
North West

For the 6 months to 23 June 2018, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Manchester region with a requirement for Service Delivery.

1 24 (43.64%) ITIL
2 17 (30.91%) Service Management
3 16 (29.09%) Windows
4 12 (21.82%) Problem-Solving
5 10 (18.18%) Active Directory
5 10 (18.18%) Project Management
5 10 (18.18%) Citrix
6 9 (16.36%) Cisco Certification
6 9 (16.36%) Management Information System
7 8 (14.55%) Finance
7 8 (14.55%) Cisco
8 7 (12.73%) CCNA
8 7 (12.73%) Configuration Management
8 7 (12.73%) Telecoms
8 7 (12.73%) Incident Management
8 7 (12.73%) Degree
8 7 (12.73%) Continuous Improvement
9 6 (10.91%) QA
9 6 (10.91%) Legal
10 5 (9.09%) ITIL Certification
10 5 (9.09%) Blackberry
10 5 (9.09%) SLA
10 5 (9.09%) WAN
10 5 (9.09%) Process Management
10 5 (9.09%) Banking
10 5 (9.09%) Collaborative Working
11 4 (7.27%) Windows 10
11 4 (7.27%) CMDB
11 4 (7.27%) Problem Management
11 4 (7.27%) Network Security

Service Delivery
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (3.64%) Blackberry Enterprise Server
2 1 (1.82%) MS Exchange
2 1 (1.82%) Skype for Business
Applications
1 2 (3.64%) Microsoft Office
2 1 (1.82%) Microsoft Excel
Business Applications
1 1 (1.82%) Dynamics CRM
Cloud Services
1 4 (7.27%) SaaS
2 2 (3.64%) Office 365
Communications & Networking
1 5 (9.09%) WAN
2 4 (7.27%) DHCP
2 4 (7.27%) DNS
2 4 (7.27%) Firewall
2 4 (7.27%) LAN
2 4 (7.27%) Network Security
2 4 (7.27%) Wireless
3 3 (5.45%) Skype
3 3 (5.45%) Unified Communications
4 2 (3.64%) Extranet
4 2 (3.64%) WLAN
5 1 (1.82%) Cisco Nexus
5 1 (1.82%) Ethernet
5 1 (1.82%) FCoE
5 1 (1.82%) Fibre Channel
5 1 (1.82%) NetScaler
5 1 (1.82%) SAN
5 1 (1.82%) VoIP
5 1 (1.82%) VPN
5 1 (1.82%) Wi-Fi
Development Applications
1 1 (1.82%) Git (software)
General
1 8 (14.55%) Finance
2 7 (12.73%) Telecoms
3 6 (10.91%) Legal
4 5 (9.09%) Banking
5 3 (5.45%) Law
6 2 (3.64%) Investment Banking
7 1 (1.82%) Multimedia
7 1 (1.82%) Pharmaceutical
7 1 (1.82%) Retail
Job Titles
1 19 (34.55%) Analyst
2 11 (20.00%) Service Analyst
3 10 (18.18%) Service Desk Analyst
4 7 (12.73%) IT Analyst
5 6 (10.91%) Support Engineer
6 5 (9.09%) Service Manager
7 4 (7.27%) 1st Line Service Desk Analyst
7 4 (7.27%) Network Specialist
7 4 (7.27%) Project Manager
7 4 (7.27%) Technical Support
8 3 (5.45%) Customer Engineer
8 3 (5.45%) Customer Service Engineer
8 3 (5.45%) Customer Support Engineer
8 3 (5.45%) Delivery Manager
8 3 (5.45%) Finance Systems Analyst
8 3 (5.45%) Financial Analyst
8 3 (5.45%) HR Analyst
8 3 (5.45%) Services Delivery Manager
8 3 (5.45%) Technical Customer Support
8 3 (5.45%) Technical Engineer
Libraries, Frameworks & Software Standards
1 2 (3.64%) HTML
1 2 (3.64%) Web Services
2 1 (1.82%) .NET
2 1 (1.82%) ASP.NET
2 1 (1.82%) ASP.NET MVC
2 1 (1.82%) CSS
2 1 (1.82%) Middleware
2 1 (1.82%) Velocity
2 1 (1.82%) XML
Miscellaneous
1 9 (16.36%) Management Information System
2 5 (9.09%) Blackberry
3 4 (7.27%) CMDB
3 4 (7.27%) iPhone
4 3 (5.45%) Analytical Skills
5 2 (3.64%) Self-Motivation
6 1 (1.82%) NHS
6 1 (1.82%) Security Operations Centre
6 1 (1.82%) Video Conferencing
6 1 (1.82%) Virtual Team
Operating Systems
1 16 (29.09%) Windows
2 4 (7.27%) Windows 10
2 4 (7.27%) Windows 7
3 3 (5.45%) Windows Server
3 3 (5.45%) Windows Server 2008
3 3 (5.45%) Windows Server 2012
4 2 (3.64%) Linux
4 2 (3.64%) Mac OS X
4 2 (3.64%) Scientific Linux
4 2 (3.64%) Ubuntu
4 2 (3.64%) Unix
4 2 (3.64%) Windows XP
5 1 (1.82%) Mac OS
5 1 (1.82%) Windows 8
5 1 (1.82%) Windows Server 2003
Processes & Methodologies
1 24 (43.64%) ITIL
2 17 (30.91%) Service Management
3 12 (21.82%) Problem-Solving
4 10 (18.18%) Project Management
5 7 (12.73%) Configuration Management
5 7 (12.73%) Continuous Improvement
5 7 (12.73%) Incident Management
6 5 (9.09%) Collaborative Working
6 5 (9.09%) Process Management
7 4 (7.27%) Agile Software Development
7 4 (7.27%) Decision-Making
7 4 (7.27%) Document Management
7 4 (7.27%) Problem Management
7 4 (7.27%) Process Improvement
7 4 (7.27%) Risk Assessment
7 4 (7.27%) Stakeholder Management
8 3 (5.45%) Cybersecurity
8 3 (5.45%) ITIL V3
8 3 (5.45%) SDLC
8 3 (5.45%) Service Design
Programming Languages
1 2 (3.64%) JavaScript
2 1 (1.82%) C#
2 1 (1.82%) SQL
Qualifications
1 9 (16.36%) Cisco Certification
2 7 (12.73%) CCNA
2 7 (12.73%) Degree
3 5 (9.09%) ITIL Certification
4 4 (7.27%) CCNP
5 3 (5.45%) DBS Check
5 3 (5.45%) MBA
6 2 (3.64%) CCIE
7 1 (1.82%) APMG
7 1 (1.82%) CCA
7 1 (1.82%) CCENT
7 1 (1.82%) CCIE Routing and Switching
7 1 (1.82%) ISEB
7 1 (1.82%) Microsoft Certification
7 1 (1.82%) MOS
7 1 (1.82%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 6 (10.91%) QA
2 5 (9.09%) SLA
3 2 (3.64%) GMP
3 2 (3.64%) PMO
System Software
1 10 (18.18%) Active Directory
2 3 (5.45%) VMware Infrastructure
3 2 (3.64%) Terminal Server
4 1 (1.82%) Virtual Servers
Systems Management
1 1 (1.82%) FortiGate
1 1 (1.82%) Systems Management Server (SMS)
Vendors
1 10 (18.18%) Citrix
2 8 (14.55%) Cisco
3 4 (7.27%) Microsoft
3 4 (7.27%) VMware
4 3 (5.45%) Apple
4 3 (5.45%) ForeScout
5 2 (3.64%) ServiceNow
6 1 (1.82%) EMC
6 1 (1.82%) F5
6 1 (1.82%) Forcepoint
6 1 (1.82%) Fortinet
6 1 (1.82%) iManage
6 1 (1.82%) Ivanti