Period
to 17 January 2018

The following table provides summary statistics for contract job vacancies advertised in Manchester with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 17 January 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
North West > Manchester
6 months to
17 Jan 2018
Same period 2017 Same period 2016
Rank 99 90 66
Rank change year-on-year -9 -24 +2
Contract jobs citing Service Delivery 47 62 106
As % of all contract IT jobs advertised in Manchester 1.68% 1.94% 2.76%
As % of the Processes & Methodologies category 2.03% 2.29% 3.37%
Number of daily rates quoted 32 27 36
Manchester median daily rate £433 £400 £375
Median daily rate % change year-on-year +8.13% +6.67% -5.06%
10th Percentile £210 £278 £313
90th Percentile £600 £635 £575
North West median daily rate £448 £400 £500
% change year-on-year +11.88% -20.00% +14.29%
Number of hourly rates quoted 0 4 7
Manchester median hourly rate - £16.38 £18.50
Median hourly rate % change year-on-year - -11.49% -2.63%
North West median hourly rate £10.86 £16.38 £17.00
% change year-on-year -33.71% -3.68% -6.85%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Manchester with a requirement for process or methodology skills.

All Process and Methodology Skills
Manchester
Contract vacancies with a requirement for process or methodology skills 2,311 2,710 3,144
As % of all contract IT jobs advertised in Manchester 82.42% 84.79% 82.00%
Number of daily rates quoted 1,509 1,713 1,831
Manchester median daily rate £400 £400 £375
Median daily rate % change year-on-year - +6.67% +7.14%
10th Percentile £263 £263 £234
90th Percentile £586 £550 £525
North West median daily rate £405 £400 £400
% change year-on-year +1.25% - +8.11%
Number of hourly rates quoted 83 44 83
Manchester median hourly rate £18.04 £15.75 £19.00
Median hourly rate % change year-on-year +14.54% -17.11% +31.03%
10th Percentile £12.75 £11.24 £12.27
90th Percentile £41.65 £40.00 £41.80
North West median hourly rate £21.70 £23.75 £30.52
% change year-on-year -8.63% -22.18% +64.97%

Service Delivery
Job Vacancy Trend in Manchester

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for Service Delivery in Manchester

Service Delivery
Contractor Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in Manchester.

Contractor daily rate trend for Service Delivery in Manchester

Service Delivery
Contractor Daily Rate Histogram in Manchester

The daily rate distribution of IT jobs citing Service Delivery in Manchester over the 6 months to 17 January 2018.

Contractor daily rate histogram for Service Delivery in Manchester

Service Delivery
Contractor Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in Manchester.

Contractor hourly rate trend for Service Delivery in Manchester

Service Delivery
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Manchester region over the 6 months to 17 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Salford +12 10 £500 +19.40% 1
Bolton -1 2 £345 -40.00%
Rochdale - 1 £140 -
Altrincham - 1 £450 - 2
Service Delivery
North West

For the 6 months to 17 January 2018, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Manchester region with a requirement for Service Delivery.

1 23 (48.94%) ITIL
2 22 (46.81%) Service Management
3 16 (34.04%) Project Management
4 10 (21.28%) Windows
5 8 (17.02%) Microsoft
5 8 (17.02%) Finance
6 7 (14.89%) Stakeholder Management
6 7 (14.89%) Active Directory
6 7 (14.89%) Citrix
6 7 (14.89%) Incident Management
6 7 (14.89%) Process Improvement
6 7 (14.89%) Windows 10
6 7 (14.89%) Windows Server
7 6 (12.77%) Windows Server 2012
7 6 (12.77%) Continuous Improvement
7 6 (12.77%) Windows Server 2008
7 6 (12.77%) Cisco Certification
7 6 (12.77%) Cisco
7 6 (12.77%) PRINCE2
7 6 (12.77%) Microsoft Office
7 6 (12.77%) Agile Software Development
8 5 (10.64%) Change Management
8 5 (10.64%) DNS
8 5 (10.64%) CCIE
8 5 (10.64%) CCNA
8 5 (10.64%) Network Security
8 5 (10.64%) User Experience
8 5 (10.64%) Service Design
8 5 (10.64%) CCIE Routing and Switching
9 4 (8.51%) Windows 8

Service Delivery
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (6.38%) SharePoint
2 1 (2.13%) Apache
2 1 (2.13%) CMS
2 1 (2.13%) EPiServer
2 1 (2.13%) IIS
2 1 (2.13%) JBoss
2 1 (2.13%) MS Exchange
2 1 (2.13%) Skype for Business
2 1 (2.13%) Tomcat
2 1 (2.13%) WebLogic
Applications
1 6 (12.77%) Microsoft Office
2 1 (2.13%) Microsoft Excel
2 1 (2.13%) Microsoft PowerPoint
2 1 (2.13%) Microsoft Project
2 1 (2.13%) MS Visio
Cloud Services
1 2 (4.26%) Office 365
1 2 (4.26%) OneDrive
2 1 (2.13%) Microsoft Azure
Communications & Networking
1 5 (10.64%) DNS
1 5 (10.64%) Network Security
2 4 (8.51%) DHCP
2 4 (8.51%) TCP/IP
3 3 (6.38%) Wireshark
4 1 (2.13%) Firewall
4 1 (2.13%) LAN
4 1 (2.13%) MPLS
4 1 (2.13%) NAS
4 1 (2.13%) Remote Desktop
4 1 (2.13%) Reverse Proxy
4 1 (2.13%) SAN
4 1 (2.13%) Skype
4 1 (2.13%) VPN
4 1 (2.13%) WAN
Database & Business Intelligence
1 4 (8.51%) SQL Server
2 1 (2.13%) Amazon RDS
2 1 (2.13%) GIS
2 1 (2.13%) Oracle Database
Development Applications
1 3 (6.38%) MSI
1 3 (6.38%) Visual Studio
1 3 (6.38%) WinDbg
2 1 (2.13%) JIRA
General
1 8 (17.02%) Finance
2 4 (8.51%) Back Office
3 3 (6.38%) Banking
3 3 (6.38%) Law
4 2 (4.26%) Legal
5 1 (2.13%) Investment Banking
Job Titles
1 8 (17.02%) Analyst
2 7 (14.89%) Service Manager
3 5 (10.64%) Architect
3 5 (10.64%) Network Security Specialist
3 5 (10.64%) Network Specialist
3 5 (10.64%) Security Specialist
4 4 (8.51%) IT Manager
4 4 (8.51%) Service Analyst
4 4 (8.51%) Service Desk Analyst
4 4 (8.51%) Services Delivery Manager
5 3 (6.38%) Administrator
5 3 (6.38%) Customer Engineer
5 3 (6.38%) Customer Support Engineer
5 3 (6.38%) Delivery Manager
5 3 (6.38%) Server Engineer
5 3 (6.38%) Support Engineer
5 3 (6.38%) Systems Administrator
5 3 (6.38%) Technical Engineer
5 3 (6.38%) Technical Support
5 3 (6.38%) Technical Support Engineer
Libraries, Frameworks & Software Standards
1 4 (8.51%) .NET
2 3 (6.38%) .NET Framework
2 3 (6.38%) REST
2 3 (6.38%) XML
3 1 (2.13%) ASP.NET
3 1 (2.13%) CSS
3 1 (2.13%) J2EE
3 1 (2.13%) Middleware
3 1 (2.13%) Velocity
3 1 (2.13%) Web Services
Miscellaneous
1 5 (10.64%) User Experience
2 4 (8.51%) Management Information System
3 3 (6.38%) PKI
4 2 (4.26%) Blackberry
4 2 (4.26%) iPhone
5 1 (2.13%) Analytical Skills
5 1 (2.13%) Computer Science
5 1 (2.13%) Data Centre
5 1 (2.13%) Life Science
5 1 (2.13%) NHS
5 1 (2.13%) PMI
5 1 (2.13%) Virtual Team
Operating Systems
1 10 (21.28%) Windows
2 7 (14.89%) Windows 10
2 7 (14.89%) Windows Server
3 6 (12.77%) Windows Server 2008
3 6 (12.77%) Windows Server 2012
4 4 (8.51%) Windows 8
5 3 (6.38%) Windows Server 2003
5 3 (6.38%) Windows Vista
6 2 (4.26%) Linux
7 1 (2.13%) Red Hat Enterprise Linux
7 1 (2.13%) Solaris
7 1 (2.13%) Unix
Processes & Methodologies
1 23 (48.94%) ITIL
2 22 (46.81%) Service Management
3 16 (34.04%) Project Management
4 7 (14.89%) Incident Management
4 7 (14.89%) Process Improvement
4 7 (14.89%) Stakeholder Management
5 6 (12.77%) Agile Software Development
5 6 (12.77%) Continuous Improvement
5 6 (12.77%) PRINCE2
6 5 (10.64%) Change Management
6 5 (10.64%) Service Design
7 4 (8.51%) Disaster Recovery
7 4 (8.51%) ITIL V3
8 3 (6.38%) Configuration Management
8 3 (6.38%) ITSM
8 3 (6.38%) Network Management
8 3 (6.38%) Programme Management
8 3 (6.38%) TOGAF
8 3 (6.38%) Validation
8 3 (6.38%) Waterfall
Programming Languages
1 4 (8.51%) PowerShell
2 3 (6.38%) C#
2 3 (6.38%) Python
3 2 (4.26%) SQL
4 1 (2.13%) Shell Script
Qualifications
1 6 (12.77%) Cisco Certification
2 5 (10.64%) CCIE
2 5 (10.64%) CCIE Routing and Switching
2 5 (10.64%) CCNA
3 4 (8.51%) CCSP
4 3 (6.38%) DBS Check
4 3 (6.38%) ITIL Certification
5 2 (4.26%) Degree
5 2 (4.26%) MCITP
5 2 (4.26%) MCTS
5 2 (4.26%) Microsoft Certification
6 1 (2.13%) APMG
6 1 (2.13%) CCNP
6 1 (2.13%) PMI Certification
6 1 (2.13%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 3 (6.38%) COBIT
1 3 (6.38%) PMO
2 2 (4.26%) GMP
2 2 (4.26%) SLA
3 1 (2.13%) ISO 9001
3 1 (2.13%) ISO/IEC 27001
System Software
1 7 (14.89%) Active Directory
2 3 (6.38%) Microsoft App-V
2 3 (6.38%) Virtual Desktop
3 1 (2.13%) Firmware
3 1 (2.13%) Hyper-V
3 1 (2.13%) ISA Server
3 1 (2.13%) Virtual Servers
3 1 (2.13%) VMware Infrastructure
Systems Management
1 1 (2.13%) SCCM
Vendors
1 8 (17.02%) Microsoft
2 7 (14.89%) Citrix
3 6 (12.77%) Cisco
4 4 (8.51%) Apple
4 4 (8.51%) VMware
5 3 (6.38%) HP
6 2 (4.26%) Blue Prism
6 2 (4.26%) ServiceNow
7 1 (2.13%) BEA
7 1 (2.13%) Oracle
7 1 (2.13%) Red Hat
7 1 (2.13%) SolarWinds
7 1 (2.13%) Veeam