Period
to 20 October 2018

The following table provides summary statistics for contract job vacancies advertised in Manchester with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 20 October 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
North West > Manchester
6 months to
20 Oct 2018
Same period 2017 Same period 2016
Rank 80 87 89
Rank change year-on-year +7 +2 -32
Contract jobs citing Service Delivery 72 53 74
As % of all contract IT jobs advertised in Manchester 2.32% 1.86% 2.03%
As % of the Processes & Methodologies category 2.83% 2.26% 2.40%
Number of daily rates quoted 32 33 28
Manchester median daily rate £400 £365 £388
Median daily rate % change year-on-year +9.59% -5.81% -3.25%
10th Percentile £216 £283 £250
90th Percentile £701 £583 £564
North West median daily rate £419 £375 £400
% change year-on-year +11.67% -6.25% -19.19%
Number of hourly rates quoted 8 2 6
Manchester median hourly rate £15.13 £17.75 £15.38
Median hourly rate % change year-on-year -14.79% +15.45% -16.89%
10th Percentile £12.88 £16.28 £13.48
90th Percentile £32.65 £19.83 £105.88
North West median hourly rate £15.13 £13.29 £14.91
% change year-on-year +13.85% -10.87% -14.83%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Manchester with a requirement for process or methodology skills.

All Process and Methodology Skills
Manchester
Contract vacancies with a requirement for process or methodology skills 2,541 2,350 3,087
As % of all contract IT jobs advertised in Manchester 81.99% 82.69% 84.78%
Number of daily rates quoted 1,616 1,476 1,922
Manchester median daily rate £400 £400 £400
10th Percentile £263 £263 £256
90th Percentile £575 £563 £538
North West median daily rate £400 £400 £400
Number of hourly rates quoted 100 80 66
Manchester median hourly rate £20.00 £19.50 £15.75
Median hourly rate % change year-on-year +2.56% +23.81% -14.86%
10th Percentile £11.85 £11.75 £10.94
90th Percentile £35.00 £45.30 £40.75
North West median hourly rate £22.47 £30.00 £21.02
% change year-on-year -25.12% +42.70% -29.26%

Service Delivery
Job Vacancy Trend in Manchester

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for Service Delivery in Manchester

Service Delivery
Contractor Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in Manchester.

Contractor daily rate trend for Service Delivery in Manchester

Service Delivery
Contractor Daily Rate Histogram in Manchester

The daily rate distribution of IT jobs citing Service Delivery in Manchester over the 6 months to 20 October 2018.

Contractor daily rate histogram for Service Delivery in Manchester

Service Delivery
Contractor Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in Manchester.

Contractor hourly rate trend for Service Delivery in Manchester

Service Delivery
Contractor Hourly Rate Histogram in Manchester

The hourly rate distribution of IT jobs citing Service Delivery in Manchester over the 6 months to 20 October 2018.

Contractor hourly rate histogram for Service Delivery in Manchester

Service Delivery
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Manchester region over the 6 months to 20 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Salford +1 8 £450 -10.00%
Oldham - 3 £260 -
Bolton +2 1 - - 1
Wigan - 1 £225 - 1
Service Delivery
North West

For the 6 months to 20 October 2018, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Manchester region with a requirement for Service Delivery.

1 31 (43.06%) ITIL
2 22 (30.56%) Service Management
3 18 (25.00%) Agile Software Development
4 17 (23.61%) Project Management
5 13 (18.06%) Windows
6 11 (15.28%) Microsoft
6 11 (15.28%) Active Directory
6 11 (15.28%) Problem-Solving
7 10 (13.89%) Cisco
7 10 (13.89%) Change Management
7 10 (13.89%) Management Information System
7 10 (13.89%) Incident Management
8 9 (12.50%) Citrix
8 9 (12.50%) Cisco Certification
9 8 (11.11%) Problem Management
9 8 (11.11%) DevOps
10 7 (9.72%) Office 365
10 7 (9.72%) Degree
10 7 (9.72%) High Availability
10 7 (9.72%) DNS
10 7 (9.72%) Migration
10 7 (9.72%) Stakeholder Management
10 7 (9.72%) Decision-Making
11 6 (8.33%) Finance
11 6 (8.33%) Legal
11 6 (8.33%) Document Management
11 6 (8.33%) WAN
11 6 (8.33%) LAN
11 6 (8.33%) NHS
11 6 (8.33%) Capacity Management

Service Delivery
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (4.17%) ArcGIS
1 3 (4.17%) MS Exchange
2 2 (2.78%) SAS
3 1 (1.39%) SharePoint
Applications
1 5 (6.94%) Microsoft Office
Business Applications
1 1 (1.39%) Dynamics CRM
1 1 (1.39%) Elite 3E
1 1 (1.39%) ResourceLink
1 1 (1.39%) SAP S/4HANA
1 1 (1.39%) Unit4 Business World
1 1 (1.39%) Workday HCM
Cloud Services
1 7 (9.72%) Office 365
2 3 (4.17%) SaaS
3 1 (1.39%) Azure Active Directory
3 1 (1.39%) IaaS
3 1 (1.39%) Microsoft Azure
Communications & Networking
1 7 (9.72%) DNS
2 6 (8.33%) LAN
2 6 (8.33%) WAN
3 5 (6.94%) DHCP
3 5 (6.94%) Firewall
3 5 (6.94%) Network Security
4 3 (4.17%) SAN
4 3 (4.17%) TCP/IP
4 3 (4.17%) Unified Communications
4 3 (4.17%) Wireless
5 2 (2.78%) Skype
5 2 (2.78%) VoIP
5 2 (2.78%) WLAN
6 1 (1.39%) Cisco ASA
6 1 (1.39%) Cisco Nexus
6 1 (1.39%) Ethernet
6 1 (1.39%) FCoE
6 1 (1.39%) Fibre Channel
6 1 (1.39%) NetScaler
6 1 (1.39%) SMS
Database & Business Intelligence
1 1 (1.39%) Base SAS
1 1 (1.39%) Oracle Reports
General
1 6 (8.33%) Finance
1 6 (8.33%) Legal
2 4 (5.56%) Telecoms
3 3 (4.17%) Aerospace
3 3 (4.17%) Billing
3 3 (4.17%) Military
4 2 (2.78%) Banking
4 2 (2.78%) Local Government
4 2 (2.78%) Marketing
5 1 (1.39%) Law
Job Titles
1 22 (30.56%) Analyst
2 13 (18.06%) Service Analyst
3 10 (13.89%) Delivery Manager
4 9 (12.50%) Service Desk Analyst
4 9 (12.50%) Service Manager
4 9 (12.50%) Services Delivery Manager
5 7 (9.72%) Project Manager
6 6 (8.33%) Migration Manager
6 6 (8.33%) Migration Project Manager
7 5 (6.94%) Business Analyst
7 5 (6.94%) NHS Project Manager
8 4 (5.56%) Architect
8 4 (5.56%) IT Analyst
8 4 (5.56%) Network Specialist
9 3 (4.17%) Development Manager
9 3 (4.17%) Incident Manager
9 3 (4.17%) Service Delivery Coordinator
9 3 (4.17%) Software Architect
9 3 (4.17%) Support Engineer
9 3 (4.17%) Technical Engineer
Libraries, Frameworks & Software Standards
1 1 (1.39%) HTML
1 1 (1.39%) Middleware
1 1 (1.39%) Web Services
1 1 (1.39%) XML
Miscellaneous
1 10 (13.89%) Management Information System
2 6 (8.33%) Analytical Skills
2 6 (8.33%) NHS
3 4 (5.56%) Blackberry
3 4 (5.56%) iPhone
3 4 (5.56%) User Experience
4 3 (4.17%) Self-Motivation
4 3 (4.17%) Virtual Team
5 2 (2.78%) CMDB
5 2 (2.78%) Enterprise Software
6 1 (1.39%) Data Centre
6 1 (1.39%) Public Cloud
6 1 (1.39%) Security Operations Centre
Operating Systems
1 13 (18.06%) Windows
2 4 (5.56%) Windows Server
3 3 (4.17%) Mac OS
3 3 (4.17%) Windows Server 2008
3 3 (4.17%) Windows Server 2012
4 2 (2.78%) Unix
4 2 (2.78%) Windows 10
4 2 (2.78%) Windows 7
4 2 (2.78%) Windows Server 2003
5 1 (1.39%) Linux
5 1 (1.39%) Mac OS X
5 1 (1.39%) Scientific Linux
5 1 (1.39%) Ubuntu
5 1 (1.39%) Windows 8
5 1 (1.39%) Windows XP
Processes & Methodologies
1 31 (43.06%) ITIL
2 22 (30.56%) Service Management
3 18 (25.00%) Agile Software Development
4 17 (23.61%) Project Management
5 11 (15.28%) Problem-Solving
6 10 (13.89%) Change Management
6 10 (13.89%) Incident Management
7 8 (11.11%) DevOps
7 8 (11.11%) Problem Management
8 7 (9.72%) Decision-Making
8 7 (9.72%) High Availability
8 7 (9.72%) Migration
8 7 (9.72%) Stakeholder Management
9 6 (8.33%) Capacity Management
9 6 (8.33%) Document Management
10 5 (6.94%) ITIL V3
10 5 (6.94%) Scrum
10 5 (6.94%) Use Case
11 4 (5.56%) Business Continuity
11 4 (5.56%) ITSM
Programming Languages
1 3 (4.17%) C
1 3 (4.17%) SQL
2 2 (2.78%) PowerShell
3 1 (1.39%) JavaScript
Qualifications
1 9 (12.50%) Cisco Certification
2 7 (9.72%) Degree
3 5 (6.94%) ITIL Certification
4 4 (5.56%) CCNA
4 4 (5.56%) SC Cleared
4 4 (5.56%) Security Cleared
5 3 (4.17%) MBA
6 2 (2.78%) CCIE
6 2 (2.78%) CCNP
6 2 (2.78%) ISEB
6 2 (2.78%) MCSE
6 2 (2.78%) Microsoft Certification
7 1 (1.39%) DBS Check
7 1 (1.39%) ISTQB
7 1 (1.39%) ISTQB Foundation Certification
7 1 (1.39%) PRINCE2 Certification
Quality Assurance & Compliance
1 5 (6.94%) QA
2 1 (1.39%) GDPR
2 1 (1.39%) PMO
2 1 (1.39%) PSD2
2 1 (1.39%) SLA
System Software
1 11 (15.28%) Active Directory
2 3 (4.17%) VMware Infrastructure
3 2 (2.78%) Hyper-V
3 2 (2.78%) Virtual Machines
4 1 (1.39%) Virtual Servers
Systems Management
1 2 (2.78%) SCCM
2 1 (1.39%) FortiGate
2 1 (1.39%) Systems Management Server (SMS)
Vendors
1 11 (15.28%) Microsoft
2 10 (13.89%) Cisco
3 9 (12.50%) Citrix
4 5 (6.94%) VMware
5 3 (4.17%) ForeScout
5 3 (4.17%) ServiceNow
6 2 (2.78%) Oracle
6 2 (2.78%) SAP
7 1 (1.39%) Apple
7 1 (1.39%) EMC
7 1 (1.39%) F5
7 1 (1.39%) Forcepoint
7 1 (1.39%) Fortinet
7 1 (1.39%) Intapp
7 1 (1.39%) Nimble Storage
7 1 (1.39%) Reuters
7 1 (1.39%) Veeam
7 1 (1.39%) Workday