Service Delivery Contracts in Manchester

Service Delivery
North West > Manchester

The table below provides summary statistics for contract job vacancies advertised in Manchester requiring Service Delivery skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Service Delivery over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 48 76 41
Rank change year-on-year +28 -35 +45
Contract jobs citing Service Delivery 31 20 84
As % of all contract jobs advertised in Manchester 3.35% 1.32% 4.44%
As % of the Processes & Methodologies category 3.73% 1.51% 4.83%
Number of daily rates quoted 25 15 55
10th Percentile £346 £246 £413
25th Percentile £363 £375 £475
Median daily rate (50th Percentile) £450 £500 £550
Median % change year-on-year -10.00% -9.09% +12.82%
75th Percentile £575 £588 £606
90th Percentile £810 £1,013 £650
North West median daily rate £425 £575 £550
% change year-on-year -26.09% +4.55% +18.92%
Number of hourly rates quoted 0 1 6
10th Percentile - - £43.13
25th Percentile - £15.68 -
Median hourly rate - £16.05 £65.00
Median % change year-on-year - -75.32% +584.21%
75th Percentile - £16.41 -
90th Percentile - - -
North West median hourly rate £19.50 £16.05 £42.50
% change year-on-year +21.53% -62.25% +146.52%

All Process and Methodology Skills
Manchester

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Manchester.

Contract vacancies with a requirement for process or methodology skills 830 1,321 1,738
As % of all contract IT jobs advertised in Manchester 89.63% 87.08% 91.81%
Number of daily rates quoted 577 898 1,273
10th Percentile £300 £319 £315
25th Percentile £400 £407 £413
Median daily rate (50th Percentile) £468 £500 £500
Median % change year-on-year -6.40% - +1.73%
75th Percentile £575 £595 £594
90th Percentile £675 £694 £663
North West median daily rate £475 £500 £500
% change year-on-year -5.00% - +5.26%
Number of hourly rates quoted 33 73 61
10th Percentile £15.18 £12.42 £14.65
25th Percentile £19.25 £13.50 £20.00
Median hourly rate £32.50 £24.19 £37.30
Median % change year-on-year +34.35% -35.15% +140.65%
75th Percentile £63.75 £57.50 £47.50
90th Percentile £77.00 £72.50 £70.00
North West median hourly rate £31.88 £21.00 £35.00
% change year-on-year +51.81% -40.00% +70.82%

Service Delivery
Job Vacancy Trend in Manchester

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Manchester.

Job vacancy trend for Service Delivery in Manchester

Service Delivery
Contractor Daily Rate Trend in Manchester

3-month moving average daily rate quoted in jobs citing Service Delivery in Manchester.

Daily rate trend for Service Delivery in Manchester

Service Delivery
Daily Rate Histogram in Manchester

Daily rate distribution for jobs citing Service Delivery in Manchester over the 6 months to 1 May 2025.

Daily rate histogram for Service Delivery in Manchester

Service Delivery
Contractor Hourly Rate Trend in Manchester

3-month moving average hourly rates quoted in jobs citing Service Delivery in Manchester.

Hourly rate trend for Service Delivery in Manchester

Service Delivery
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Manchester region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Bolton - 4 - - 6
Salford - 3 £800 - 5
Service Delivery
North West

Service Delivery
Co-occurring Skills and Capabilities in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.45%) Microsoft Exchange
2 1 (3.23%) Confluence
2 1 (3.23%) SharePoint
Applications
1 1 (3.23%) Microsoft Excel
1 1 (3.23%) Microsoft Office
Business Applications
1 7 (22.58%) Kondor
2 1 (3.23%) Remedy ITSM
Cloud Services
1 5 (16.13%) GCP
2 4 (12.90%) AWS
3 2 (6.45%) Microsoft Purview
4 1 (3.23%) Amazon CloudWatch
4 1 (3.23%) Amazon ECS
4 1 (3.23%) AWS CloudFormation
4 1 (3.23%) AWS Fargate
4 1 (3.23%) Azure
4 1 (3.23%) Cloud Computing
4 1 (3.23%) Entra ID
4 1 (3.23%) Virtual Private Cloud
Communications & Networking
1 5 (16.13%) DNS
1 5 (16.13%) TCP/IP
2 4 (12.90%) DHCP
2 4 (12.90%) VPN
3 1 (3.23%) Skype
Database & Business Intelligence
1 2 (6.45%) Amazon RDS
2 1 (3.23%) MongoDB
Development Applications
1 4 (12.90%) JIRA
2 2 (6.45%) GitLab
2 2 (6.45%) Jenkins
General
1 16 (51.61%) Social Skills
2 8 (25.81%) Analytical Skills
3 4 (12.90%) French Language
4 3 (9.68%) Finance
4 3 (9.68%) Public Sector
5 1 (3.23%) Law
Job Titles
1 11 (35.48%) Support Engineer
2 7 (22.58%) Applications Engineer
2 7 (22.58%) Applications Support
2 7 (22.58%) Applications Support Engineer
3 5 (16.13%) Systems Engineer
3 5 (16.13%) Systems Support
3 5 (16.13%) Systems Support Engineer
4 4 (12.90%) IT Engineer
4 4 (12.90%) IT Support
4 4 (12.90%) IT Support Engineer
4 4 (12.90%) Lead
4 4 (12.90%) Project Engineer
4 4 (12.90%) Service Manager
5 3 (9.68%) Product Manager
6 2 (6.45%) Analyst
6 2 (6.45%) Business Analyst
6 2 (6.45%) IT Manager
6 2 (6.45%) IT Services Manager
6 2 (6.45%) Service Continuity Manager
7 1 (3.23%) Service Management Architect
Libraries, Frameworks & Software Standards
1 1 (3.23%) cloud-init
1 1 (3.23%) Kafka
1 1 (3.23%) Keycloak
Miscellaneous
1 7 (22.58%) SWIFT Messaging Network
2 5 (16.13%) Management Information System
3 4 (12.90%) Enterprise Software
4 3 (9.68%) Product Ownership
5 1 (3.23%) Cloud Native
5 1 (3.23%) PKI
Operating Systems
1 8 (25.81%) Unix
2 6 (19.35%) Windows
3 1 (3.23%) CentOS
3 1 (3.23%) Linux
3 1 (3.23%) Red Hat Enterprise Linux
Processes & Methodologies
1 15 (48.39%) Stakeholder Management
2 10 (32.26%) Change Management
2 10 (32.26%) Project Management
2 10 (32.26%) Service Management
3 9 (29.03%) Problem-Solving
3 9 (29.03%) Root Cause Analysis
4 8 (25.81%) ITIL
4 8 (25.81%) ITSM
5 7 (22.58%) Cash Management
5 7 (22.58%) Incident Management
6 6 (19.35%) Agile
6 6 (19.35%) Business Case
6 6 (19.35%) Requirements Gathering
6 6 (19.35%) Roadmaps
6 6 (19.35%) Waterfall
6 6 (19.35%) WFM
7 5 (16.13%) Migration
7 5 (16.13%) Product Roadmap
7 5 (16.13%) Product Strategy
7 5 (16.13%) Product Vision
Programming Languages
1 7 (22.58%) SQL
2 1 (3.23%) Bash
2 1 (3.23%) Go
2 1 (3.23%) Python
Qualifications
1 6 (19.35%) Degree
2 5 (16.13%) ITIL Certification
3 4 (12.90%) A+ Certification
3 4 (12.90%) Microsoft Certification
4 3 (9.68%) PMI Certification
4 3 (9.68%) PMP
5 1 (3.23%) AWS Certification
5 1 (3.23%) CIMA
5 1 (3.23%) Master's Degree
Quality Assurance & Compliance
1 2 (6.45%) ISO 22301
1 2 (6.45%) ISO 31000
1 2 (6.45%) ISO/IEC 27001
2 1 (3.23%) COBIT
2 1 (3.23%) NCSC
2 1 (3.23%) PMO
2 1 (3.23%) SLA
System Software
1 2 (6.45%) Active Directory
Systems Management
1 2 (6.45%) Kubernetes
1 2 (6.45%) Terraform
2 1 (3.23%) Ansible
2 1 (3.23%) Consul
2 1 (3.23%) Grafana
2 1 (3.23%) Istio
2 1 (3.23%) Jamf Pro
2 1 (3.23%) linkerd
2 1 (3.23%) Packer
2 1 (3.23%) Prometheus
2 1 (3.23%) Rancher
2 1 (3.23%) ZABBIX
Vendors
1 7 (22.58%) Bloomberg
1 7 (22.58%) Microsoft
1 7 (22.58%) Refinitiv
1 7 (22.58%) ServiceNow
1 7 (22.58%) Sybase
2 4 (12.90%) Google
3 1 (3.23%) BMC
3 1 (3.23%) Okta
3 1 (3.23%) Remedy
3 1 (3.23%) SAP
3 1 (3.23%) Splunk