Period
to 17 August 2018

The following table provides summary statistics for contract job vacancies advertised in Manchester with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 17 August 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
North West > Manchester
6 months to
17 Aug 2018
Same period 2017 Same period 2016
Rank 99 72 70
Rank change year-on-year -27 -2 -12
Contract jobs citing Service Delivery 60 65 88
As % of all contract IT jobs advertised in Manchester 1.83% 2.27% 2.38%
As % of the Processes & Methodologies category 2.17% 2.75% 2.84%
Number of daily rates quoted 33 36 35
Manchester median daily rate £375 £340 £350
Median daily rate % change year-on-year +10.29% -2.86% -12.61%
10th Percentile £177 £228 £235
90th Percentile £568 £553 £620
North West median daily rate £393 £375 £400
% change year-on-year +4.67% -6.25% -3.03%
Number of hourly rates quoted 5 2 4
Manchester median hourly rate £15.00 £17.75 £15.82
Median hourly rate % change year-on-year -15.49% +12.20% -
10th Percentile £13.73 £16.28 £13.46
90th Percentile £15.23 £19.83 £140.58
North West median hourly rate £15.00 £17.75 £26.00
% change year-on-year -15.49% -31.73% +62.50%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Manchester with a requirement for process or methodology skills.

All Process and Methodology Skills
Manchester
Contract vacancies with a requirement for process or methodology skills 2,768 2,363 3,096
As % of all contract IT jobs advertised in Manchester 84.52% 82.39% 83.59%
Number of daily rates quoted 1,797 1,447 1,891
Manchester median daily rate £400 £388 £400
Median daily rate % change year-on-year +3.23% -3.13% +9.97%
10th Percentile £263 £235 £250
90th Percentile £575 £538 £538
North West median daily rate £400 £400 £400
Number of hourly rates quoted 83 72 57
Manchester median hourly rate £25.50 £19.00 £15.25
Median hourly rate % change year-on-year +34.21% +24.59% -1.61%
10th Percentile £12.75 £11.75 £10.80
90th Percentile £41.60 £45.00 £40.60
North West median hourly rate £23.65 £35.00 £26.00
% change year-on-year -32.43% +34.62% -5.45%

Service Delivery
Job Vacancy Trend in Manchester

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for Service Delivery in Manchester

Service Delivery
Contractor Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in Manchester.

Contractor daily rate trend for Service Delivery in Manchester

Service Delivery
Contractor Daily Rate Histogram in Manchester

The daily rate distribution of IT jobs citing Service Delivery in Manchester over the 6 months to 17 August 2018.

Contractor daily rate histogram for Service Delivery in Manchester

Service Delivery
Contractor Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in Manchester.

Contractor hourly rate trend for Service Delivery in Manchester

Service Delivery
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Manchester region over the 6 months to 17 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Salford +3 8 £231 - 2
Wigan - 3 £225 - 1
Bolton +4 1 - - 2
Stockport - 1 £385 -
Service Delivery
North West

For the 6 months to 17 August 2018, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Manchester region with a requirement for Service Delivery.

1 28 (46.67%) ITIL
2 15 (25.00%) Windows
3 14 (23.33%) Service Management
4 12 (20.00%) Active Directory
4 12 (20.00%) Problem-Solving
5 11 (18.33%) Cisco Certification
5 11 (18.33%) Cisco
6 10 (16.67%) Citrix
7 9 (15.00%) DNS
7 9 (15.00%) Management Information System
7 9 (15.00%) Finance
7 9 (15.00%) Incident Management
8 8 (13.33%) Agile Software Development
8 8 (13.33%) WAN
8 8 (13.33%) DHCP
8 8 (13.33%) LAN
8 8 (13.33%) Project Management
8 8 (13.33%) QA
9 7 (11.67%) Degree
9 7 (11.67%) Network Security
9 7 (11.67%) Telecoms
9 7 (11.67%) VMware
10 6 (10.00%) Firewall
10 6 (10.00%) Microsoft
10 6 (10.00%) Windows Server
10 6 (10.00%) High Availability
11 5 (8.33%) Continuous Improvement
11 5 (8.33%) SaaS
11 5 (8.33%) VMware Infrastructure
11 5 (8.33%) Windows Server 2008

Service Delivery
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.67%) Blackberry Enterprise Server
1 1 (1.67%) MS Exchange
1 1 (1.67%) Skype for Business
Applications
1 3 (5.00%) Microsoft Office
Business Applications
1 1 (1.67%) Dynamics CRM
1 1 (1.67%) SAP S/4HANA
1 1 (1.67%) Unit4 Business World
Cloud Services
1 5 (8.33%) SaaS
2 3 (5.00%) Office 365
3 1 (1.67%) Azure Active Directory
3 1 (1.67%) IaaS
3 1 (1.67%) Microsoft Azure
Communications & Networking
1 9 (15.00%) DNS
2 8 (13.33%) DHCP
2 8 (13.33%) LAN
2 8 (13.33%) WAN
3 7 (11.67%) Network Security
4 6 (10.00%) Firewall
5 4 (6.67%) SAN
5 4 (6.67%) Skype
5 4 (6.67%) Wireless
6 3 (5.00%) TCP/IP
6 3 (5.00%) Unified Communications
6 3 (5.00%) VoIP
6 3 (5.00%) WLAN
7 2 (3.33%) Cisco ASA
7 2 (3.33%) Cisco Nexus
7 2 (3.33%) Ethernet
7 2 (3.33%) FCoE
7 2 (3.33%) Fibre Channel
7 2 (3.33%) NetScaler
7 2 (3.33%) Wi-Fi
Development Applications
1 1 (1.67%) Git (software)
General
1 9 (15.00%) Finance
2 7 (11.67%) Telecoms
3 3 (5.00%) Legal
4 2 (3.33%) Banking
5 1 (1.67%) Billing
5 1 (1.67%) Law
Job Titles
1 18 (30.00%) Analyst
2 8 (13.33%) Service Analyst
3 7 (11.67%) Delivery Manager
3 7 (11.67%) IT Analyst
3 7 (11.67%) Service Desk Analyst
3 7 (11.67%) Service Manager
3 7 (11.67%) Services Delivery Manager
4 6 (10.00%) Support Engineer
5 5 (8.33%) Network Specialist
5 5 (8.33%) Technical Engineer
6 4 (6.67%) 1st Line Service Desk Analyst
6 4 (6.67%) Project Manager
6 4 (6.67%) Technical Support
7 3 (5.00%) Business Analyst
7 3 (5.00%) Customer Engineer
7 3 (5.00%) Customer Service Engineer
7 3 (5.00%) Finance Systems Analyst
7 3 (5.00%) Financial Analyst
7 3 (5.00%) HR Analyst
7 3 (5.00%) Product Owner
Libraries, Frameworks & Software Standards
1 2 (3.33%) HTML
1 2 (3.33%) Web Services
2 1 (1.67%) .NET
2 1 (1.67%) ASP.NET
2 1 (1.67%) ASP.NET MVC
2 1 (1.67%) CSS
2 1 (1.67%) Middleware
2 1 (1.67%) Velocity
2 1 (1.67%) XML
Miscellaneous
1 9 (15.00%) Management Information System
2 5 (8.33%) Analytical Skills
3 4 (6.67%) CMDB
4 2 (3.33%) Blackberry
5 1 (1.67%) iPhone
5 1 (1.67%) NHS
5 1 (1.67%) Security Operations Centre
5 1 (1.67%) Self-Motivation
5 1 (1.67%) Video Conferencing
5 1 (1.67%) Virtual Team
Operating Systems
1 15 (25.00%) Windows
2 6 (10.00%) Windows Server
3 5 (8.33%) Windows Server 2008
3 5 (8.33%) Windows Server 2012
4 4 (6.67%) Windows 10
5 3 (5.00%) Windows 7
6 2 (3.33%) Linux
6 2 (3.33%) Mac OS X
6 2 (3.33%) Scientific Linux
6 2 (3.33%) Ubuntu
6 2 (3.33%) Unix
6 2 (3.33%) Windows Server 2003
6 2 (3.33%) Windows XP
7 1 (1.67%) Mac OS
7 1 (1.67%) Windows 8
Processes & Methodologies
1 28 (46.67%) ITIL
2 14 (23.33%) Service Management
3 12 (20.00%) Problem-Solving
4 9 (15.00%) Incident Management
5 8 (13.33%) Agile Software Development
5 8 (13.33%) Project Management
6 6 (10.00%) High Availability
7 5 (8.33%) Change Management
7 5 (8.33%) Collaborative Working
7 5 (8.33%) Configuration Management
7 5 (8.33%) Continuous Improvement
7 5 (8.33%) Problem Management
7 5 (8.33%) Risk Assessment
8 4 (6.67%) Cybersecurity
8 4 (6.67%) Decision-Making
8 4 (6.67%) Information Assurance
8 4 (6.67%) Process Management
9 3 (5.00%) SDLC
9 3 (5.00%) Service Design
9 3 (5.00%) Target Operating Model
Programming Languages
1 3 (5.00%) SQL
2 2 (3.33%) JavaScript
2 2 (3.33%) PowerShell
3 1 (1.67%) C#
Qualifications
1 11 (18.33%) Cisco Certification
2 7 (11.67%) Degree
3 5 (8.33%) CCNA
3 5 (8.33%) ITIL Certification
4 3 (5.00%) CCIE
4 3 (5.00%) CCNP
4 3 (5.00%) DBS Check
4 3 (5.00%) MBA
5 2 (3.33%) MCSE
5 2 (3.33%) Microsoft Certification
6 1 (1.67%) APMG
6 1 (1.67%) CCA
6 1 (1.67%) CCENT
6 1 (1.67%) PRINCE2 Certification
Quality Assurance & Compliance
1 8 (13.33%) QA
2 4 (6.67%) SLA
3 1 (1.67%) PMO
System Software
1 12 (20.00%) Active Directory
2 5 (8.33%) VMware Infrastructure
3 2 (3.33%) Hyper-V
3 2 (3.33%) Virtual Machines
4 1 (1.67%) Terminal Server
4 1 (1.67%) Virtual Servers
Systems Management
1 2 (3.33%) FortiGate
1 2 (3.33%) SCCM
2 1 (1.67%) Systems Management Server (SMS)
Vendors
1 11 (18.33%) Cisco
2 10 (16.67%) Citrix
3 7 (11.67%) VMware
4 6 (10.00%) Microsoft
5 4 (6.67%) ForeScout
6 3 (5.00%) Apple
6 3 (5.00%) ServiceNow
7 2 (3.33%) Forcepoint
7 2 (3.33%) Fortinet
8 1 (1.67%) EMC
8 1 (1.67%) F5
8 1 (1.67%) iManage
8 1 (1.67%) Nimble Storage
8 1 (1.67%) SAP
8 1 (1.67%) Veeam