Period
to 16 January 2019

The following table provides summary statistics for contract job vacancies advertised in Manchester with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 16 January 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
North West > Manchester
6 months to
16 Jan 2019
Same period 2018 Same period 2017
Rank 91 100 95
Rank change year-on-year +9 -5 -29
Contract jobs citing Service Delivery 62 47 61
As % of all contract IT jobs advertised in Manchester 2.09% 1.68% 1.92%
As % of the Processes & Methodologies category 2.52% 2.01% 2.23%
Number of daily rates quoted 27 32 26
Manchester median daily rate £425 £433 £415
Median daily rate % change year-on-year -1.73% +4.28% +10.60%
10th Percentile £256 £210 £275
90th Percentile £900 £600 £638
North West median daily rate £450 £448 £400
% change year-on-year +0.56% +11.88% -20.00%
Number of hourly rates quoted 8 0 4
Manchester median hourly rate £17.50 - £16.38
10th Percentile £12.88 - £14.38
90th Percentile £32.65 - £27.10
North West median hourly rate £20.69 £10.86 £16.38
% change year-on-year +90.60% -33.71% -3.68%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Manchester with a requirement for process or methodology skills.

All Process and Methodology Skills
Manchester
Contract vacancies with a requirement for process or methodology skills 2,464 2,344 2,737
As % of all contract IT jobs advertised in Manchester 82.94% 83.62% 86.20%
Number of daily rates quoted 1,592 1,525 1,724
Manchester median daily rate £410 £400 £400
Median daily rate % change year-on-year +2.50% - +6.67%
10th Percentile £271 £263 £263
90th Percentile £575 £585 £550
North West median daily rate £413 £403 £400
% change year-on-year +2.61% +0.63% -
Number of hourly rates quoted 93 90 49
Manchester median hourly rate £17.50 £18.75 £15.50
Median hourly rate % change year-on-year -6.67% +20.97% -38.00%
10th Percentile £12.83 £12.68 £11.18
90th Percentile £33.60 £40.43 £40.00
North West median hourly rate £23.65 £21.78 £21.52
% change year-on-year +8.59% +1.20% -28.62%

Service Delivery
Job Vacancy Trend in Manchester

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for Service Delivery in Manchester

Service Delivery
Contractor Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in Manchester.

Contractor daily rate trend for Service Delivery in Manchester

Service Delivery
Contractor Daily Rate Histogram in Manchester

The daily rate distribution of IT jobs citing Service Delivery in Manchester over the 6 months to 16 January 2019.

Contractor daily rate histogram for Service Delivery in Manchester

Service Delivery
Contractor Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in Manchester.

Contractor hourly rate trend for Service Delivery in Manchester

Service Delivery
Contractor Hourly Rate Histogram in Manchester

The hourly rate distribution of IT jobs citing Service Delivery in Manchester over the 6 months to 16 January 2019.

Contractor hourly rate histogram for Service Delivery in Manchester

Service Delivery
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Manchester region over the 6 months to 16 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Salford -4 7 £475 -5.00% 3
Oldham - 3 £260 -
Rochdale +3 2 £325 +132.14%
Altrincham +2 1 - - 1
Bolton +1 1 - - 1
Service Delivery
North West

For the 6 months to 16 January 2019, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Manchester region with a requirement for Service Delivery.

1 26 (41.94%) ITIL
2 21 (33.87%) Agile Software Development
3 20 (32.26%) Service Management
4 17 (27.42%) Microsoft
5 14 (22.58%) Project Management
6 13 (20.97%) Active Directory
7 12 (19.35%) Windows
8 10 (16.13%) Stakeholder Management
8 10 (16.13%) Change Management
8 10 (16.13%) Office 365
9 9 (14.52%) Microsoft Office
9 9 (14.52%) Decision-Making
10 8 (12.90%) Problem-Solving
10 8 (12.90%) Blackberry
10 8 (12.90%) Incident Management
10 8 (12.90%) Finance
11 7 (11.29%) Legal
11 7 (11.29%) Document Management
11 7 (11.29%) Migration
11 7 (11.29%) Problem Management
11 7 (11.29%) DevOps
12 6 (9.68%) User Experience
12 6 (9.68%) Service Design
12 6 (9.68%) Use Case
12 6 (9.68%) SC Cleared
12 6 (9.68%) Security Cleared
12 6 (9.68%) ITIL V3
12 6 (9.68%) Citrix
12 6 (9.68%) NHS
12 6 (9.68%) SQL

Service Delivery
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (8.06%) MS Exchange
2 4 (6.45%) SharePoint
3 3 (4.84%) ArcGIS
3 3 (4.84%) Blackberry Enterprise Server
3 3 (4.84%) SAS
Applications
1 9 (14.52%) Microsoft Office
Business Applications
1 3 (4.84%) Eikon
2 2 (3.23%) Elite 3E
3 1 (1.61%) ResourceLink
3 1 (1.61%) SAP S/4HANA
3 1 (1.61%) Workday HCM
Cloud Services
1 10 (16.13%) Office 365
2 1 (1.61%) Azure Active Directory
2 1 (1.61%) Boomi
2 1 (1.61%) Dynamics 365
2 1 (1.61%) IaaS
2 1 (1.61%) Microsoft Azure
Communications & Networking
1 5 (8.06%) DNS
2 3 (4.84%) DHCP
3 2 (3.23%) Firewall
3 2 (3.23%) LAN
3 2 (3.23%) Network Security
3 2 (3.23%) SAN
3 2 (3.23%) TCP/IP
3 2 (3.23%) VoIP
3 2 (3.23%) WAN
4 1 (1.61%) Cisco ASA
4 1 (1.61%) Cisco Nexus
4 1 (1.61%) Ethernet
4 1 (1.61%) FCoE
4 1 (1.61%) Fibre Channel
4 1 (1.61%) Internet
4 1 (1.61%) NetScaler
4 1 (1.61%) Wi-Fi
Database & Business Intelligence
1 2 (3.23%) SQL Server
2 1 (1.61%) Base SAS
2 1 (1.61%) Oracle Reports
2 1 (1.61%) Spatial Data
Development Applications
1 2 (3.23%) InstallShield
1 2 (3.23%) MSI
2 1 (1.61%) JIRA
General
1 8 (12.90%) Finance
2 7 (11.29%) Legal
3 4 (6.45%) Banking
3 4 (6.45%) Billing
3 4 (6.45%) Marketing
4 3 (4.84%) Aerospace
4 3 (4.84%) Financial Institution
4 3 (4.84%) Front Office
4 3 (4.84%) Investment Banking
4 3 (4.84%) Military
5 2 (3.23%) Law
5 2 (3.23%) Local Government
5 2 (3.23%) Telecoms
6 1 (1.61%) Retail
Job Titles
1 19 (30.65%) Analyst
2 13 (20.97%) Service Analyst
3 11 (17.74%) Delivery Manager
4 10 (16.13%) Services Delivery Manager
5 9 (14.52%) Service Desk Analyst
5 9 (14.52%) Service Manager
6 6 (9.68%) Business Analyst
6 6 (9.68%) Migration Manager
6 6 (9.68%) Migration Project Manager
6 6 (9.68%) Project Manager
7 5 (8.06%) NHS Project Manager
8 4 (6.45%) Architect
8 4 (6.45%) Senior Delivery Manager
8 4 (6.45%) Senior Manager
8 4 (6.45%) Systems Manager
9 3 (4.84%) Coordinator
9 3 (4.84%) Development Manager
9 3 (4.84%) Service Delivery Coordinator
9 3 (4.84%) Software Architect
10 2 (3.23%) Agile Business Analyst
Libraries, Frameworks & Software Standards
1 1 (1.61%) EDI
1 1 (1.61%) EDIFACT
1 1 (1.61%) Middleware
1 1 (1.61%) XML
Miscellaneous
1 8 (12.90%) Blackberry
2 6 (9.68%) NHS
2 6 (9.68%) User Experience
3 5 (8.06%) iPhone
3 5 (8.06%) Management Information System
4 3 (4.84%) Analytical Skills
4 3 (4.84%) Enterprise Software
4 3 (4.84%) Equities
4 3 (4.84%) Fixed Income
4 3 (4.84%) Hedge funds
4 3 (4.84%) Self-Motivation
4 3 (4.84%) Virtual Team
5 1 (1.61%) Data Centre
5 1 (1.61%) Driving Licence
5 1 (1.61%) Public Cloud
Operating Systems
1 12 (19.35%) Windows
2 5 (8.06%) Windows Server
3 4 (6.45%) Mac OS
4 3 (4.84%) Windows 10
5 2 (3.23%) Windows 7
5 2 (3.23%) Windows Server 2003
5 2 (3.23%) Windows Server 2008
5 2 (3.23%) Windows Server 2012
6 1 (1.61%) Unix
Processes & Methodologies
1 26 (41.94%) ITIL
2 21 (33.87%) Agile Software Development
3 20 (32.26%) Service Management
4 14 (22.58%) Project Management
5 10 (16.13%) Change Management
5 10 (16.13%) Stakeholder Management
6 9 (14.52%) Decision-Making
7 8 (12.90%) Incident Management
7 8 (12.90%) Problem-Solving
8 7 (11.29%) DevOps
8 7 (11.29%) Document Management
8 7 (11.29%) Migration
8 7 (11.29%) Problem Management
9 6 (9.68%) ITIL V3
9 6 (9.68%) Service Design
9 6 (9.68%) Use Case
10 5 (8.06%) Scrum
11 4 (6.45%) Business Analysis
11 4 (6.45%) Case Management
11 4 (6.45%) ERP
Programming Languages
1 6 (9.68%) SQL
2 3 (4.84%) C
2 3 (4.84%) PowerShell
3 2 (3.23%) T-SQL
3 2 (3.23%) VB
3 2 (3.23%) VBScript
4 1 (1.61%) ActionScript
4 1 (1.61%) ActionScript 2.0
Qualifications
1 6 (9.68%) SC Cleared
1 6 (9.68%) Security Cleared
2 4 (6.45%) ISEB
3 2 (3.23%) Cisco Certification
3 2 (3.23%) Degree
3 2 (3.23%) ITIL Certification
4 1 (1.61%) CCIE
4 1 (1.61%) CCNP
4 1 (1.61%) ISTQB
4 1 (1.61%) ISTQB Foundation Certification
4 1 (1.61%) ITIL Foundation Certificate
4 1 (1.61%) MCSE
4 1 (1.61%) Microsoft Certification
4 1 (1.61%) PRINCE2 Certification
Quality Assurance & Compliance
1 4 (6.45%) SLA
2 1 (1.61%) GDPR
2 1 (1.61%) PMO
2 1 (1.61%) PSD2
2 1 (1.61%) QA
System Software
1 13 (20.97%) Active Directory
2 2 (3.23%) Microsoft App-V
2 2 (3.23%) VMware Infrastructure
3 1 (1.61%) Hyper-V
3 1 (1.61%) Virtual Machines
3 1 (1.61%) vSphere
Systems Management
1 3 (4.84%) SCCM
2 1 (1.61%) FortiGate
Vendors
1 17 (27.42%) Microsoft
2 6 (9.68%) Citrix
3 5 (8.06%) Reuters
4 4 (6.45%) Cisco
4 4 (6.45%) Oracle
5 3 (4.84%) Bloomberg
5 3 (4.84%) FactSet
5 3 (4.84%) SAP
5 3 (4.84%) Speakerbus
5 3 (4.84%) VMware
5 3 (4.84%) Wallstreet Suite
6 2 (3.23%) Intapp
7 1 (1.61%) Dell
7 1 (1.61%) Forcepoint
7 1 (1.61%) Fortinet
7 1 (1.61%) IBM
7 1 (1.61%) IBM Sterling
7 1 (1.61%) Nimble Storage
7 1 (1.61%) Veeam
7 1 (1.61%) Workday